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3,5

Based on 3.239 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Nº 789 in 1101 in Swansea

Nº 155 of 193 British in Swansea

CUSTOMERS TALK ABOUT DISHES WITH.. mustchickensteakcoffeepayfishsoupoldsaladbrainscakebeautifulcookedgrapeolive

Score

comment_iconOpinions

The view is amazing and food is nice, however the service is a mess- we ordered starters and desserts and half of my family got the starter while the other half got the dessert first. It was really weird to eat sundae before prawn salad, and even for this service we had to wait a lot, while the restaurant wasn’t busy at all. If I go back it’s only for the view

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Beatrix B . 2023-02-24

MORE AT TripAdvisor

What a fantastic restaurant! First time for us and unfortunately the last as it's closing down! So glad we got to experience the great service, food and views. So sorry for the staff and hope the future is good for you all.

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onioncat . 2023-01-29

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Came here on a Sunday at lunch time. There was a reduced menu, which we were made aware of before coming. I’ve been around 6 times in the past. And the corridors are looking slightly worn at present so could do with a spruce up. However …. The views alone in this place could demand a high priced meal, but the meals are extremely cheap. I paid under £50 for 2 espresso martinis and 2 x 2 course meals, by todays standards that’s pittance. For the views alone this place should be asking more money for meals if anything. However, the place screams out fine dinning but it’s serves pub grub type food. I’m sure the company know their own market much better than me, but it’s just an observation. Given the cost of the food, the service I on par and the views are well above par. If you want £100 a head fine dining, this isn’t the place.. if you want cheap food that feels like a high value venue then this is the place. I would definitely come again and I would recommend. Foot note. The cocktails are also cheap and they are great quality.

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jakej4k3 . 2023-01-22

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A very disappointing visit. Firstly when we arrive we where informed that we had to order food via the app or at the bar. I’m okay with this but I didn’t like the fact we had to do a card transaction each time we ordered. What’s happened to traditional service? The starters where okay although a lot of the menu wasn’t available. The mains if you where visiting a standard weatherspoons fine. However this isn’t weatherspoons. Frozen chips gritty steak for me. Dry chicken and a the burger gave no options for sauce and was dry and plain. One thing I do wish to point out is the two staff we saw working where incredibly hard working and still very polite whilst obviously under tough working conditions. It also became apparent to myself when I got home we didn’t tip (this tip would have only been because of how hardworking the two staff where) the reason why is because of the way the ordering system works. I suggest you allow the option to open a tab on the app. I’m also aware that we where likely to order via app due to staff shortages. Which I know hospitality is struggling with. What you can control is the ingredients you order and the prices you charge.

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DanielGevaux . 2023-01-14

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Table booked at 8pm. We had put in pre orders the day before. 9.30pm our starters came out. By 10.45 pm we had eaten our mains but no sign of deserts. We cancelled the deserts and finished our drinks and left at 11pm Food not up to scratch considering how long it took to serve it out. Some starters and parts of the mains were overcooked, dried out or verging on burnt. Waiting staff were polite and friendly, however they were just as slow to clear away plates inbetween courses. Not recommended

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U7414NUkatrinar . 2023-01-10

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Thank you so much to MIA!! Amazing service all night and took care of us all! Brilliant from her, solved all issues and made sure our experience was special.

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shannonmL2498EC . 2023-01-07

MORE AT TripAdvisor

It’s okay. The service was good. Place felt good. Gravy very good. Gave three stars and I personally would have preferred a bit more meat in the Sunday lunch for nearly £15. One small slice of pork and one small slice of beef. The beef was tough and dry. Find it difficult to ruin a piece of beef like that. Otherwise a pleasant day. Would not return personally.

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Volksru . 2022-12-11

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Waw! It’s been a good few years since been and I asked why was it so long!!! Faultless service from Mo the psychologist and attention spot on. Extremely polite and engaging and that’s all you need from a restaurant! Food was mega! I’m a non meat eater and the veggie options were off the scale! BBQ cauliflower as a starter made my wife jealous! Absolute stunning taste! Then the mains come and my salad and add ons were just 👌👌👌. Er Indoors has salmon and spuds - perfectly cooked and piping hot. We’ll be back 🫡🫡🫡🍷😋😋😋

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Wyn W . 2022-12-11

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The 4 of us came for an early Xmas celebration, and we had a beach view seat. This was glorious. I’ve read a lot of comments saying the service was slow, but the 4 of us thoroughly enjoyed the pauses between courses, and were allowed to enjoy 2, non rushed hours. My main of the feel good salad I believe could have a bit more of the wow factor, but that was the only slight negative of our lunch time experience. Thank you.

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Harijoy . 2022-12-10

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We've been here a couple of times. Great view but vegan options are pretty poor. Can't comprehend other reviews that claims lots of vegan options cis there aren't. I chose the Thai curry this time and it came without the promised bread, no mention of this on the menu. i.e. vegan option = half the food left out. Service always friendly though.

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slightlymuddy . 2022-12-09

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Booked a table for lunch for a works team get together. The waiting staff were welcoming, however service was exceptionally slow even though the restaurant wasn't busy at all, with only a few tables occupied. My sirloin steak ordered medium was a really bad cut, half gristle & inedible. It was very overcooked, no pink and partly burntat the edges. The chips were hard and tasteless. Very disappointed. I was unable to eat the meal. Dessert was better thankfully. Only after asking twice did management remove the main meal from the final bill. The venue is lovely, with the best views. Regrettably I will not be returning here in the future.

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mandyrich99 . 2022-12-08

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Booked a meal weeks in advance. Arrived bang on time, allocated a table beach side but was feeling chilly. Manageress said no tables available citywide side, only beach side. Mo, our waiter was super friendly, when we asked to be moved, he offered us a city side seat which was much warmer. Mo was amazing, friendly and attentive, turned the whole experience into a lovely evening for us. The Salmon was sublime, a BIG thank you to Mo!

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781paulg . 2022-12-04

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We booked this restaurant for our 54th wedding anniversary we asked for a table by the window ,which wasn’t available when we arrived but within a few minutes we were moved to a table window .Prosecco was served to us for our celebration on the house the staff made us feel very special ,they had a promotional discount on that evening which I had previously applied for on line but the discount code hadn’t arrived ,they applied this for us without any fuss the food was excellent ,would certainly go again .

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508dianneh . 2022-12-01

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The food was tasteless. The presentation wasnt good. My mash potato tasted like instant mash. My husbands chicken looked as if it had been warmed up. I ordered a 2nd glass of wine i never recieved it. Food was expensive for what it was.

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korinas568 . 2022-11-26

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Firstly, the service was extremely poor, we were seated and then waited 20 minutes to be seen to when the restaurant wasn’t busy. But even on a busy day I would expect better service. The drinks we received were flat and I’d assumed the gas had gone on the pumps but when I told a staff member they just remade the drinks instead of asking someone to change the gas meaning the second drinks were also flat. When the food finally arrived around 45 mins after being seated one main (chicken tikka) was cold and also one of the sides (onion rings) were cold. The others were fine. We complained about the curry to the manager and they said they would get it remade. I then waited half an hour for the new curry to come while my girlfriend in the meantime had finished her food. We asked multiple times about what the situation was with the curry and in the end we cancelled it as we were fed up of waiting and all were told is that it was the kitchens fault when the service was clearly very poor. Also we were constantly getting told “sorry for the wait”. During this there was only 5 tables seated in the restaurant. When we paid the bill the manager did take off the curry as she should and the drinks but we still feel that the bill didn’t reflect the service we received. Overall, very disappointed with the whole experience and won’t be going back there in the future.

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ioan b . 2022-11-20

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Dirty tables in arrival, previous guest glasses/dishes etc remained on table, drinks to 40 minutes to arrive. Started was a further hour to arrive and was cold. The main was an age to arrive which was cold and sent back, also no side orders was...

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justin571 . 2022-11-20

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What a venue ! The views and phenomenal, but added to that is the fantastic service offered here ! This must be the true meaning of welsh hospitality. What an amazing team you have there, and not to mention the food ! Kamil and Diane...

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georgied847 . 2022-11-09

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What an astounding experience i had here. The view blew me away as well as our server Mo who portrayed excellent service throughout the evening, highly would request him. The food was also delicious and all members are staff were very friendly, would definitely recommend

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BestwaiterInTown21 . 2022-11-08

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Great value lunch — best views ever for a brains pub… The menu has a nice choice …. Service was very good- friendly and helpful staff

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LianneE_12 . 2022-11-05

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Never rated this place. Beeh nwtw so many times and let down by poor quality food and disorganised staff. I decided after 3 years i would give it another go. Sunday dinner was outstanding. Beautiful. Staff were great. Worth a visit.

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kaelacarter . 2022-11-02

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Really amazing views and good menu. Sadly ovens weren’t working so quite restricted in what was available. Staff very polite but service slow. Suspect on another day it would have been a great dining experience rather than just fine as it was today.

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Daydream37687100677 . 2022-10-24

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Visited the sky bar 9 of us in total. Nobody serving at the bar so had to go downstairs for a drink which is a real pain as it's a fair distance to walk carrying drinks. Went to get a drink at 9.26pm to be...

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princessNDJ . 2022-10-24

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Haven't been to the G@O for about 4 to 5 years.Went on a saturday afternoon.Food was pub average but nice,staff were all excellent helpful and friendly.Well done.

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252veron56 . 2022-10-16

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Arrived at 2.0p.m. had a nice table with great views. The Service from start to finish was exceptional from Kamil who attended to our every need, absolutely faultless. The three of us had a starter and main meal washed down by some delicious wine. the...

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Chaddonay . 2022-10-14

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My family & I went for Sunday lunch on the 9th October 2022 last Sunday we were all looking forward to it very much , we ordered drinks they were fine but looking around the place was dirty my blouse was sticking to the table...

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veronicabC9758SK . 2022-10-12

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Great experience. The stall were extremely helpful and professional and the service was spot on. The food was great!!!!

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Annaz110 . 2022-10-10

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Came here yesterday to treat my mum for her 60th birthday. Massive shout out to Sophie who literally went above and beyond to make it special for her. We had reserved a table and they gave us one with beautiful views of the bay. Service...

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heatherdR3950LL . 2022-10-06

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Advertised as dog friendly but on arrival were told no dogs allowed. We were really disgusted by the managers couldn’t care less attitude as we told her we had come along way and in heavy rain.Found them unfriendly and quite rude so will not set...

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fifibellejulie . 2022-10-05

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Views are amazing but restaurant is bad. So slow on service, and quite rude staff. One girl wouldn’t make eye contact and was more concerned with pretending to click on a laptop than answer my question, I also witnessed her being condescending to a guy...

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618jessicaq . 2022-10-03

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Pre-booked for a birthday celebration, table allocated especially as we had pre-booked at the end of August, when queried we were informed rather tersely that nothing else was available. Initially service was good, drinks arrived and order for food placed, service then nose dived and...

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sarahdD6878SX . 2022-10-02

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Took my wife here to celebrate our 1st wedding anniversary, if I am to be honest wasnt much to celebrate.. terrible customer service, waiting over a hour to receive our drinks, once we had them approximately 1hour 20mins in our starters came, and well the...

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Adam W . 2022-10-01

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Horrible. I took my partner to this “restaurant” last night and I use this word loosely as it is no where near the quality anyone would have expected of a restaurant. Other than it’s attraction in location, there isn’t anything worth revisiting. For a Tuesday...

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Jake F . 2022-09-28

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Had a lovely meal made all the better by Sophie who was extremely helpful. Will definately be going back.

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terrysR2831RE . 2022-09-25

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great views and great atmosphere lovely staff especially the bartender who I think his name was Tom a real asset engaged with customers and was there on his own serving but still giving excellent service.

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E33AUtraceyw . 2022-09-24

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No welcome when we arrived, we were ignored for around 5 minutes before being taken around to our table. Once at our table there was already a very intoxicated woman sat at our table, the waitress asked her to kindly move as the table was...

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ff10mac . 2022-09-18

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We were pleasantly surprised with some of the dishes being offered. Not really our 'scene' but nevertheless, still enough choice to satisfy most people's pallets. Fair atmosphere, restaurant and amenities were clean.

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Jacquie C . 2022-09-05

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Popped in for a drink to kill an hour yesterday afternoon, first time, fantastic views. We fancied coming back later to eat, and the staff managed to squeeze us in for a meal at 8.30. Meal was great, a steak, a burger, and a mixed...

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CraigMc1967 . 2022-09-04

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We arrived to a lovely welcome from the staff and shown to our table promptly considering we didn’t book our waitress Olivia was a lovely girl with a lovely smile and nothing was too much trouble explaining the menu etc she made our experience so...

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Kevin M . 2022-09-04

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Visited wanting a coffee and a snack. Waited around half an hour as the opening times were incorrect on the website. Eventually got up there to be told they don’t do coffee - despite it being on the menu. What kind of place doesn’t do...

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theolddog . 2022-09-01

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Lovely stuff and decent price. Old fashioned favourites and interesting recipes. Nice to sit down with family and have a coffee north pole or a Choc nut coffee Sunday oof

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U8600BCdiamondgeeza . 2022-08-30

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Visited for lunch today after a long absence and was very pleasantly surprised. We stopped coming many years ago as the food wasn’t worth the effort, even if the views were however all seems to have been fixed in the kitchen. Our starters of Korean...

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Companion24186381870 . 2022-08-29

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We visited here as we were staying with family in the area and thought it would be a nice end to our break away. How wrong we were!! Don’t get me wrong the views were stunning, but I get the impression staff are relying on...

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Louise E . 2022-08-27

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This is a must visit destination in Swansea. Yes we have had better food before but the views more than make up for it. We had the Cauliflower bites and Chicken liver pate to start which were both good. We both had burgers which were...

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Andy K . 2022-08-24

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If you want to enjoy the views, pop in for a drink in the bar. Won’t be eating here again. The food is poor - we would have done better in Wetherspoons. Cheap and nasty brittle breaded mushrooms for starter which didn’t taste of anything....

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nigelm818 . 2022-08-23

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Table for 3 seated overlooking Swansea bay and the mumbles the views were spectacular . The waitressing was attentive and professional done.the food was excellent complements to the chef's

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V6017OZstevenj . 2022-08-20

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We arrived at 9.40 looking for a drink, to find the bar closed. When I questioned it I was told that 'The Grape and olive' closes at 10 o'clock but they had already stopped serving drinks. Shame. I later checked the website to find it...

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HerefordKarl_Heinz . 2022-08-15

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Well the young man called Joel was simply amazing. Although there was only 3 staff that night nothing was to much trouble he was patient and polite and the food was delivered beautifully and promptly and to say it was amazing is an under statement...

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B5058DAjohns . 2022-08-13

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table of eight last night for my daughters birthday,ordered drinks from our waitress diane and they arrived promptly.everyone enjoyed the food..diane was attentive and nothing was too much trouble for her..food and wine very reasonably priced and all had a great night..my ex wife and...

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staceysdad1 . 2022-08-05

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Booked a table on 2/8/22 6:45, six adults two children 4&1 the service was so slow,the food was very bland, it seemed a lack of staff, the lady who greeted us was more intent with leaning on the counter than helping the others if only...

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hdainton . 2022-08-04

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We didn't eat - but just want up for a couple of drinks with a stunning view in the sunshine. We were pleasantly surprised with the drinks prices - could have been a lot worse paying the premium for the view. Air conditioned and pleasant....

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Richy1708 . 2022-08-02

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Only plus point is the view. The service was polite but very slow. My starter was OK, you can't really mess up breaded mushrooms. However, my daughter's starter of cheesy nachos was disgusting! Cheap tortilla chips, horrible plastic cheese, can't even describe the guacamole and...

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BethKm3422 . 2022-07-31

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Met friends at 11am and doors locked. Clearly says open 11am but eventually member of staff came out to say not open till 11.30. After waiting in rain we went elsewhere

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Jane H . 2022-07-30

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It’s an exciting venue which in my opinion relies too much on the stunning views, whatever the weather. I appreciate bustle and a somewhat noisy atmosphere but this was so noisy you couldn’t hear a conversation at your own table. Scraping chairs, banging cutlery etc...

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cherrilles . 2022-07-28

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Staff were very friendly and couldn’t of done enough to make the meal an enjoyable experience especially as it was my graduation day! The food was absolutely delicious and very reasonably priced. Thank you for making my graduation day special, I couldn’t fault it! I...

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cmoore211199 . 2022-07-27

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We visited this restaurant on our first day in Swansea. The rain was lashing down but we still had some lovely views of Swansea and the beautiful beach and hills. We were made very welcome and had attentive friendly service throughout by Diana. The food...

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Sundayluncher22 . 2022-07-25

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My family and I have been dining at al the restaurants in Swansea Tower since it opened. We have noticed a steady decline in the quality of the meals to a point that after our most recent visit we agreed we would not be returning....

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dking2001 . 2022-07-19

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The views and venue are amazing! Unfortunately that’s where it ends. The service was so slow and the air con did not work properly. The food was so over cooked to the point it was verging on burnt! We had to wait over an hour...

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ajay s . 2022-07-19

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Went for a Saturday evening meal.Booking on line was easy.Managed to park a few yards away.We were taken to our seats by a window. Magnificent views from 28th floor.All the staff we encountered were brilliant.We had drinks to start and then were shown the menu...

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brent2711 . 2022-07-17

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Took my 93 yr old mother to the Grape and Olive, to celebrate her birthday last Sunday. We were well received, staff were extremely patient and considerate to my mothers dementia. The food was excellent and the care and consideration shown by everyone, made it...

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31Taffman . 2022-07-16

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Had lunch here whilst visiting Swansea for the first time - lovely views and nice to be able to see the city from this height (28th floor). The service from the staff was excellent, the waitress was very pleasant and attentive - there was a...

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loisp645 . 2022-07-14

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The only plus about this restaurant is the view. The service although polite was so slow we were considering ordering a delivery from Uber Eats. When the food arrived after a 45 min wait for the starter and a 60 min wait for the main...

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Jeremy C . 2022-07-13

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My aubergine and chickpea patty vegan burger was very good, but not worth £11. I couldn't taste the smoked Applewood cheese sauce. Very good chips and okay salad with an unusual crisp cauliflower bite on top. Also topped by onion rings which I don't do....

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DuckysWife . 2022-06-30

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I went there yesterday with my son for Sunday lunch as we have been a number of times and enjoyed our experience but yesterday was a disaster from start to finish. I asked for a Cloudy lemonade which they didn’t have then I asked for...

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cuggy2020 . 2022-06-27

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Our server was excellent, the food was absolutely incredible, and it was an amazing experience. The views are spectacular!

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Cressida L . 2022-06-26

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Disappointingly slow service. Staff were inattentive - arrived at 7:45pm and waited nearly 50 minutes for drinks to be served, and 2 drinks were missing. When querying the missing drinks with a member of staff no apology was given, was just told ‘yes we’re aware...

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WelshFoodie15 . 2022-06-26

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Service was really slow, only ordered sides which took about 25 minutes. Once we finished they took about another 20 minutes to take our plates. Asked for a dessert menu but we did not receive one so we decided to pay and leave instead.

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Benjamin C . 2022-06-24

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Brought my best friend here for her birthday on the first day of the new menu launch. We have been quite a few times before, but the updated food on the new menu was amazing. We had the calamari and battered mushrooms to start, the...

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elliepD6564ZE . 2022-06-22

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I have been using this restaurant for over a year. Food is fantastic, brilliant range of drinks & I could not compliment how fantastic every member of staff on the shop floor not including how good the food is so that is down to the...

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523AndrewP523 . 2022-06-22

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Decided to cancel our booking with little notice so they can charge at the door. Extremely poor service and rude when I called.

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Bob H . 2022-06-18

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We ate here with friends and although we were unable to get a sandwich and were limited to one kind of salad we enjoyed what we ate. Despite recent reviews on this website, we had no problems with service. Eleanor was extremely helpful and we...

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1934185Kentcouple . 2022-06-17

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I requested a table over looking the bad and that’s exactly what I had, the table itself couldn’t have been anymore perfect. Giles our waiter was amazing, extremely friendly and attentive! Food was pretty good, except from the chicken being quite dry. Toilets weren’t fab,...

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GG_may_02 . 2022-06-14

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The Grape and Olive was our favorite restaurant in Swansea, we have visited a number of times. The recent visit show the current owners, Brains treat I like a pub. Grubby tables, windows and glass partitions dirty. Very poor quality maintenace on fittings. The greatest...

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9grahamt . 2022-06-12

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As a group of 6 girls, we were so looking forward to our visit for the view and to celebrate a year in remission. We booked online as no one would answer our calls & finally chased to secure a confirmed booking. After a long...

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Chilli121 . 2022-06-11

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Table booked for group of 6 but when we arrived no table reserved. Staff contradicted each other as to the reservation policy & didn't have a table for us. When we did get a table the table Q code for ordering didn't work & the...

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Jo_5_B . 2022-06-11

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I was on a reunion weekend with friends, we had a table for 6 booked for drinks in the sky bar, we had all come from quite a way away, however our table was not reserved as promised, the online menus did not work, the...

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E8330AMcw . 2022-06-11

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Enjoyed meal lots of choice. Great view from the window saw parts of Swansea didn’t even know existed. Service good and great value menu.

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kels8069 . 2022-06-07

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This is a truly stunning restaurant with an amazing panoramic view of the town, harbour and beach but sadly let down by a Pub Menu !!!!! I cannot believe someone has been so short sighted to offer a menu which actually says 'Pub Specials', this...

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G6999FEchrisw . 2022-06-07

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We stayed at the Marriott next door and, on a little walk, came across this pub. Popped in for lunch and were very pleasantly surprised. We had the set menu which was cheap as chips for steaks and sticky toffee pudding for afters. Food was...

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HolidayPietrzaks . 2022-06-04

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Haven’t been here for years and was initially pleased to go back, amazing view point and beautifully decorated. Ordered food and extremely slow service - took nearly an hour for the main to arrive and that was after 4 lots of prompting, then 35 minutes...

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Voyage01023476663 . 2022-05-31

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Usually such sites are snapped up by exponsive restaurants but this is really a pub. You can eat here or just go to the Sky Bar and have drink. Food was good pub grub and service was friendly and attentive. Recommend booking in advance as...

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David95 . 2022-05-28

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Fantastic views, great service and lovely food. Will definitely be making a return visit. The jet flight display was an added bonus.

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shad498 . 2022-05-22

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This restaurant is in a unique position. The panoramic views across Swansea bay are stunning on a nice evening. However, the food if you could it that was shockingly substandard. Frozen chips, frozen peas and Microwave ping ping curry. There is basis pub food and...

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CathWD . 2022-05-22

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Given the unique nature of this offering and the spectacular views available from the penthouse restaurant, it should be one of the hottest tickets in town. Unfortunately, the food was very poor (cooked from frozen maybe, reheated almost certainly) and the vibe was soulless. Won’t...

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693stuartd . 2022-05-15

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Visited to have a drink with my family. The panoramic views were amazing and a lovely place to start an evening out. We didn’t eat there though, so can’t comment on the quality or taste. The staff were friendly and helpful.

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Nunnyboy . 2022-05-14

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The quality of the food is well under par, sticky tables, small portions, tasteless food. I would not recommend this place

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Charlotte T . 2022-05-10

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Lovely meal waitress was exceptional her name was Emily she was polite and couldn’t do enough for us knew all the meals highly recommended 😊

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Lasvegas2610 . 2022-05-07

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Lovely views. Staff very nice. Food was ok and good value. Had the lunchtime special which was a really good offer.

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julia p . 2022-04-23

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We popped in on the off chance of getting a table for lunch. The lady that greeted us was friendly and welcoming. The food was reasonable and the price was exceptional. Giles our waiter made it the most memorable he was attentive and always had...

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katiebM2576KU . 2022-04-23

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Was all going so well, food was good, then they didn’t have enough ingredients to make an espresso martini so I went for the coffee and Welsh cake. Bloody dry as hell and it had 1 day left in date (I did take a photo...

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Andy-Welshcake-Green . 2022-04-20

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Have had the most delightful evening after a recommendation from a friend. The location is right by the marina and restaurant itself had the most spectacular views. The food is pub grub but is totally priced accordingly so fair enough. Except for the Welsh cockles...

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SMChadwick . 2022-04-17

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Went there for a special occasion, rung up and asked for a window seat, turned up multiple window seats available but told take a seat or leave it, ruined our night, we left and spent our money elsewhere,

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Paddy1186000 . 2022-04-15

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We had booked for 11 people a couple of months in advance for me and my partner and our families to celebrate our graduations and had pre-ordered our food (mains and desserts) via email. Unfortunately there had been a breakdown in communication between the person...

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Elstalkstrips . 2022-04-14

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We had the nicest waitress in the restaurant, named Leanne. From helping us book tables to ensure we were COVID-complaint in our large group, to giving stellar service through dinner, she was lovely. She ensured that the non-alcoholic drinkers had fruit and garnishes in their...

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minkaulakh . 2022-04-12

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Starter was really nice but main was awful steak was to chewy no effort gone into it also the dressed code for staff is awful reception had dirty pink shirt Jeans a flip flops on there was no presentation in an of the staff they...

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joshuajR9461PN . 2022-04-10

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i had booked a table for 3 to celebrate following our daughter’s graduation and specifically asked for a window table with a nice view. i booked 6 weeks prior to our reservation. we arrived at 11.50 and were shown to a dire table in the...

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backontrackmonday . 2022-04-07

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Such a shame that they’ve turned this into a brains pub. Food is rubbish. Used to be a fine dining kinda place, so I booked it without realising it had changed. Seems a waste of a location. My burger was burnt, the steak looked grey....

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Alisha D . 2022-04-06

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Went there today for lunch. Had the Pork chops, burnt to a crisp, sent back. Ordered the hunters chicken, absolutly terrible, left most of it behind. Get your act together or close the doors.Rubbish I would say avoid the place.

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A356EIsandram . 2022-04-02

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Took my girlfriend to the Grape & Olive before the Michael Macintyre show. The views are amazing but the food is mediocre at best. I had the steak n ale pie which was basically a peters pie with bistro gravy granules and smash!! My girlfriend...

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D1105JSdavids . 2022-04-02

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Food was delicious and fairly priced. Tom is an asset to the pub. He was really attentive and helpful. Will definitely come back for drinks at the Skybar.

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ssaarrbbeess . 2022-04-01

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Went to celebrate my neice graduation today. After 1.5 hours only had our cold starter mine was very tasty but slightly cold. Asked where our food was they said its busy well dont take the bookings if you cant cook food in time. Not enough...

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981evs . 2022-03-29

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Absolutely gutted with our visit today. First waiter extremely rude and ridiculed me loudly in front of other guests. I’m currently using a crutch to support me while walking as it can be painful at times and the manager was very considerate where to seat us, taking this into consideration. The waiter came over and we ordered our drinks (one single gin with lemonade and a bottled cider), I believe the waiters name was Rhys, and he asked us who was driving. I said myself and he made a strange face. I ignored this and continued ordering our food. When we got up to go and get our carvery, he very loudly said to me ‘oh so you’re drinking and on crutches and driving’ so that everyone could hear. I felt so ashamed and embarrassed, I said back that I am only having one drink because I’m driving so to allow it to wear off before driving. I felt very judged and extremely upset for the rest of the visit, I avoided eye contact with everyone and I didn’t even finish my food (nothing wrong with the actual food it was beautiful). The waiter we had later on, I think his name was Ethan, was absolutely lovely and couldn’t be more helpful. The first waiter would should definitely take a leaf out of his book. That Rhys lad really needs to think about the way he’s speaking to people, I was humiliated.

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I visited Shepherds of Gower when I was parking my car to walk to three cliffs bay. Dan who was working at the time in the shop was very accommodating by firstly making coffee when the machines were all off for our walk. Unfortunately on our walk my partner slipped and broke his ankle. I called the shop asking for help and Dan was extremely helpful and gave us some ice for the ankle and some Ibuprofen. Had we not had Dans help my partner would have been in a lot more pain. We are so grateful for all Dans help and when we do visit again we will be sure to call in to this quaint friendly cafe.

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