Gourmet Burger Kitchen in Newham

I'm giving 3 stars because the person I suppose was the manager and the girl at the till were nice, but everything else was quite disappointing. The portion of the chips for the meal deal was terrible, I could count them on my hands ✋🏼. Things have changed, the burger wasn't that tasty, at least not as I remember. Gbk used to be amazing, but I guess those times have come to an end. You don't get what you pay for in any way. Please tell the host to smile and communicate with people, as a host he's supposed to welcome you and make you feel comfortable, but he seemed lazy, bored and pissed altogether. He didn't even explain me how to order. Bless the girl at the till that was trying to do by herself a job that was meant to be for 3 people minimum. You should be embarrassed to bring to the table such ridiculous portions.

Food was terrible and the service is almost nonexistent as you have to ask for everything including simple things like a napkin and cutlery. Burger was under seasoned, burnt and swimming in oil till the point the bun fell apart as soon as i picked it up. Anaemic chicken wings. Dirty water glasses. Sticky tables.

I recently visited GBK stratford with my family, it was a horrible experience. I’m a regular GBK customer for a long time in the stratford, O2 and St.pauls branch and it was a shame to know that this branch is making their milkshakes in a different way and it tastes really different from the milkshakes I had from their other branches recently. Also cola drinks were very less in quantity for 3.40 quids which is from the tap and it tasted flat. The food was okay but the waiting time was so long for drinks and food that we haven't received our food even after we where done with our drinks. The guy was just taking people inside without even clearing the tables. It is very dissapointing that GBK is providing this kind of service. The restaurant seemed to be severely understaffed and constant changes in the management is leading to inconsistencies in the quality of standards and services. I hope the GBK management would take some actions for these situations. I would never be coming again to this branch.

Worst service ever, do not visit this place. I had the worst experience over here . The food took too long to arrive and the drinks took even longer , it only came after I had finished my food and was about to leave none of the staffs came to check on the food or drinks and they were taking in people to uncleared tables and cleaned them while we were sitting there. Even though it wasn’t that busy. The fries were cold and when asked about it they didn't give me any reply. Overall a disaster of an experience.

Food was very tasty and reasonable price. My baby spilt the milkshake and Libin didn’t hesitate to give us another milkshake , very good customer service will definitely return.

Disappointing Experience at GBK Restaurant I recently dined at GBK Restaurant and unfortunately, it was a highly disappointing experience. From start to finish, there were several issues that severely impacted my enjoyment of the meal. Firstly, the service was incredibly slow. It took an unacceptably long time for our orders to be taken and even longer for our food to arrive. Additionally, getting drinks was a nightmare as it seemed the staff were more focused on other tasks rather than attending to customers' needs promptly. Furthermore, the customer service was lacking. Not once did any staff member inquire about our dining experience or if we needed anything. It felt as though we were invisible to them. The cleanliness of the restaurant was also subpar. Tables were left dirty, and it was evident that they hadn't been properly cleaned between customers. This lack of attention to cleanliness is unacceptable, especially considering the current hygiene concerns. To make matters worse, there was no one available to address our concerns or doubts. It seemed like everyone was in a rush, with no staff members willing to take the time to assist customers or address any issues they may have had. Overall, my experience at GBK Restaurant was extremely disappointing. The slow service, poor customer service, lack of cleanliness, and absence of staff availability made for a frustrating dining experience. I would not recommend this restaurant to others and am unlikely to return in the future.

As a long-time customer of GBK in Stratford, I recently had an extremely disappointing experience with their service. Upon entering the restaurant, I noticed that all the tap water glasses were dirty and hadn't been cleaned properly. Furthermore, the tables were cluttered with empty plates, and it took an excessive amount of time for the staff to clean them after customers left. It was evident that the restaurant was understaffed, as it seemed like only two people were managing the entire service. They appeared overwhelmed and constantly rushed, which affected the quality of service provided. If the restaurant was experiencing a high volume of customers, it should have had adequate staffing to ensure efficient service. To add to the frustration, the drinks took an unnecessarily long time to be served. Overall, the poor service experience left a sour taste in my mouth and detracted from what would have otherwise been an enjoyable dining experience. I hope that GBK management takes note of these issues and takes steps to improve the service quality at the Stratford location. Customers deserve better, especially from a reputable establishment like GBK.

I recently dined at Gourmet Burger Kitchen for lunch, opting for the chicken burger accompanied by onion rings. While the food was satisfactory, it lacked the wow factor considering the price point. The timing of service was disappointing; my drink didn’t arrive until after I had finished my meal, despite being the only patron initially and later joined by only two other tables. This delay was particularly inconvenient given my limited lunch hour, which should have allowed for a quick turnaround. Regrettably, I left the restaurant feeling unsatisfied and, frankly, still hungry.

Permanently lost a customer. I waited 20 minutes which had a queue of 10 people with the restaurant half empty, filled with dirty tables. I then had to queue again to order my food, which took another 20 minutes. The staff messed up my order which was as simple as it gets: just a burger with blue cheese and chips. The burger came overcooked. I had to bring it back to the kitchen myself and ask for a new one. The new one didn’t have the cheese on it. I didn’t get my drink so I went to the bar and asked for it myself. I got it in the end. The meal was pathetic. For £3 for a side of chips, I got about 10 chips, which have been cooked a looong time ago. I left the meal hungry. So many corners are cut with staffing, quality, the method of ordering and design. No wonder the Nando’s is packed and this isn’t. I’m never coming back. Waste of £11.50 and an hour of my time.

Really disappointed I’ve been going to GBK for years and really cannot fault the food but the service in this branch is terrible I had to wait a long time to be seated when the restaurant was empty! I have to order at the till as o have dietary requirements this also took to long considering there was only one person in front of me I then waited far to long for my food and then had to ask for my drinks long after my food had arrived, when I wanted my drink refilled I had to resort to going to the bar myself! Poor service guys you need to do better!!!

Sent me a promo voucher for a 50% food discount. T&C didn't tell anything about the locations where I could use it. So we came to the place, but I couldn't redeem the voucher neither on the web nor in the app. Then I was told that the voucher can't be used at this location. Awful experience and customer service. They spam you with the vouchers you can't use. Also, the venue wasn't busy but we waited for our food for about 40 minutes. Update: contacted them directly via email and didn't receive any response.

I ordered the rocketman burger and a bottle of coke on a sunday that wasnt too busy. I was really thirsty and the coke only arrived once the burger arrived. It wasnt even real coke either; it tasted too much like soda water. The burger arrived 25 mins after i ordered and it was not worth the £12 i paid for it by itself. It ultimately was just a beef patty, cheese and rocket with very minimal flavour to note. That was a waste of £15.60.

Horrifically bad service. So many other options. Never come here.

I used to go here years ago, but since then I have had Uber Eats deliver food from here on a some rare occasions. In the beginning, this place was generally quite good, with an open kind of setting and plenty of tables of various sizes available. I liked the moody and dull lighting, and it was fun to sit down and share a few peanuts or something. It is quite expensive to eat here and in recent years I have not been able to justify the expense, so I don’t eat here much now, but I used to enjoy that it wasn’t as busy as places like Nando’s, and one could just sit and relax with a bunch of friends and not be in a hurry to leave. Of course, it all depends on when you visit because I am sure there are times when it gets busy (such as the weekend), but on an ordinary weekday, this place has plenty of tables available. The place looks clean and well maintained, so one can relax and not worry about the place being filthy. As for the food, there is a good selection of burgers and they are cooked to taste (medium, well done etc), and there are also vegan options. The food is well cooked and pleasant but for the price, one cannot expect any less really. Having said that, I am disappointed that the buffalo burger is no longer available as it is a leaner meat, and somewhat healthier than the beef burgers they serve. That was my favourite burger, and it is disappointing that those seem to be off menu now. They have different types of fries as well, and I used to like their sweet potato ones, which were nice and crispy, and make a great change from the usual fare. Their milkshakes are worth trying because for my money, they beat a lot of similar offerings from other restaurants. While there are other restaurants in the centre, I think this offers a nice break and is tucked away neatly on the top floor, away from the bustle and bustle of other parts of the mall. Since most people probably visit the place occasionally, it is worth the money. I have not been in the actual restaurant for years, but I have ordered food from here on a few occasions using Uber Eats, as an occasional treat, and I must remark, the quality of the food is still high and their milkshakes are truly great. In the end, it is quite expensive for a burger joint and Stratford has no shortage of them. McDonalds is on the lower ground floor and is cheaper. The Burger King is in the old Stratford Mall right outside Westfield. There is also Wendy’s, KFC and another McDonalds at the Broadway, and although GBK offer premium burgers, I think the other restaurants beat them on price, so if you don’t have the money to spare, I think there are some good alternatives. I am cutting down on burgers and fries so for me, GBK is Ok for an occasional treat, but if you like burgers and fries more often, your wallet will thank you for choosing an alternative outlet for your burger fix. I think the premium Burger King Burgers give GBK a good run for its money because they are cheaper and l most as good, so be mindful of your options.

I'm sorry but this is absolutely the worst food i've ever received. One dry overcooked burger with no sauce, not a single slice of lettuce on some dry bread?! The salad I ordered separately was about 3 brown leaves of lettuce in a disgusting sauce. I'm honestly speechless.

We had a large group and visited after a long time. Labeeb was awesome and took very good care of our group - he ensured food reached our table on time and followed up on all our needs - loved it!!

Chefs should learn how to cook meat. I ordered medium and got it well done. It wasn’t first time. Burgers taste pretty good but chefs definitely should improve cooking skills.

We have yet to have a bad meal here, even when on one visit our order was messed up it was still an enjoyable meal. The ordering system on the app works well and isn't over complicated, the staff work hard and my only complaint hence 1 star off was that the ladies loo was in less than good condition, probably because the staff are too busy elsewhere so not a complaint against them. We keep returning and hope when we move that there's one near where we are going.

The people in here was very friendly and service was on point! Highly recommended

Great burgers! Fantastic service!

Was asked about allergies at the door, said sesame, decided what to eat and went to order before being told we couldn’t eat there because they use sesame in everything

This place was very good, I am not very fan of burgers but this place really match my expectations, Ajith and Rohith were the guys who served me, great service and great food, I will really recommend it

Came here (Gbl Stratford city) with family. Been to many of these restaurants. This was by far the worst experience. 5pm and out of skinny fries. I asked the waiter as ordering on the app. He went to check with kitchen and then I had to go and find him, and he had forgotten to come and tell me it was out. Table for 6 people had 4 napkins and 3 forks. Food came before the drinks. Music intermittently very loud for no reason. My medium well burger was more than well done, my family were happy with theirs. Just generally poor all round and won’t come to this branch again.

Spacious place to chill and eat, love sweet potatoes fries and yummy burger. New dish Chicken wings is recommended. Cocktails are not impressed and quite simple presentation. Price is good👍

Dont waste your money. Was recommended GBK Westfield stratford so it was unfortunate that food was abismal possible worst I've ever had. Had a chicken burger, rings and chips. More grease than KFC meat tasted like reheated chicken and the thin fries were insipid and like chewing cardboard. The onion rings were half cooked at best. Better of having a Burger king or McDonalds and much cheaper and quality. Gourmet it is not.

Very long waiting time even if wasn't full. Had a hot glass for beers.

I had a birthday here and I LOVE it, delicious Korean fried chicken burger on special menu thing and even though there were at least 10 people at the party the service was still quick, but the lighting and the arrangement of seating doesn't match the atmosphere.

Tasty burgers with decent portion sizes. The new hot honey chicken wings were absolutely incredible! Service was lacking unfortunately.

Went with my mate but it wad really late so the place was quiet. Great food. Friendly staff and service. Only thing I speak for alot of members of rhe community, your prices are ridiculous, if anyone pays 13 pounds for a burger. Which tastes amazing by the way. It should come with chips atleast.. Would love to return but not for that price.. would love to know if your menu gets adjusted.. please share and like if you agree. Thanks. Great place overall, you should try it if you never been before. 👍

Emma our server was amazing, and the food was delicious. The food came quick and with the student discount meant that it was reasonably priced. Burger was amazing, sauces, service, everything! Would definetely come here again!

Good food and nice service. I loved the Korean burger .

My first visit to Gourmet Burger Kitchen at Westfield,Stratford Good experience. Labeeb served us with great customer focus and very friendly. Fast delivery of food and enjoyed the visit.

was a good meal out and friendly service. food came quick and warm. the let down was all the salads in the birgers were not available - yet the price was not discounted or the missing items were not subtitued. on top of that adding jelepenos still incurred cost which put a downer on the experience

Went on the 24/12 and got food poisoning!!!! Never again!

Good burger place - service was quite quick. Just note that if you want the student discount, don't use the app (as the menu suggests) it doesn't work. You need to pay at the till and show your student card there.

Very nice staff but shame about the food. The burger is not fresh and definitely not freshly made. The chips are soggy and feels like stale. I wont go back there.

I was appalled with the service I received here, I am a type 1 diabetic which means I can’t have sugary drinks only sugar free, I ordered a Coke Zero and sugar tested it when it arrived and it came back it had sugar in, I didn’t mind as mistakes happen and this is why I test my drinks, I politely went to the bar and apologised for being difficult, explained my situation and asking for a new drink to be made. The woman was rude and said that wasn’t what I ordered but she will make it for me this time, she then proceeded to make it in the same glass which I politely asked if she could not as this still had leftovers of the sugary drink, she seemed annoyed about this. She then poured me a new drink in a new glass and proceeded to say to me try it, I said I will just have to test it first and she said in an abrupt manner no taste it now and was forced to drink it. I’ve been in this situation many times and never had this sort of rude reaction, and I’m appalled that I was spoken to in such a manner in regards to a health condition.

Food took ages coleslaw was off and mouldy food was horrible not like other gbk's

I went to GBK for a spot of food for my Dads birthday. The food took over an hour to initially arrive. After arriving we had to send back our food. My chicken was cold as well as my Dad and brothers chips and my onion rings. When I asked the staff about it they looked lost and really offered no support even after having to send back my food 3 times. Customers were arguing and the staff came off as really rude and amateur. This restaurant needs a real rethink and I will not be returning any time soon.

Excellent place for family and the service provide by the team were really good.

Burger was luke warm. Chunky chips OK. Sides of: truffle chips OK, wings OK, hallumi too salty. Boston lager was nice but not filled to top of pint glass, always annoying.

I always come here when in Westfield but today was a terrible experience. Waited over 20 minutes and had to ask waiter to bring drinks, literally arrived right after a food did. The waiter didn’t order an extra portion of fries so had to go back to the counter to get another portion. The food quality is lacking, feels like the ingredients are cheaper and the flavour is lacking. You guys had such a unique touch with the hei hei salt and monkey nuts, shame you got rid of it. Such a shame it’s gone downhill.

Queued to get in. No one came to seat anyone. Eventually guy at front went up to waiter and pointed out the loooong queue. Another water eventually seated them and wandered off. It was only half full inside. Been GBK before and really like the food but the service at this one is appalling.

This place has gone rapidly downhill since Covid. First their blue cheese burger sauce turned rank now their milkshakes that cost £5.75 are more watery than a frijj shake. No one in here. No atmosphere. And slow service. I can’t see it lasting more than a year I won’t be going again. Which is a shame as I used to love it

Good lunchtime deals and always tasty burgers. Bit expensive to go at weekends or in the evening as you pay for the burger and chips separately.

They do good burgers. However, it feels like the size of the burgers have decreased whilst the price has only increased, which is a shame.

GBK used to be great. The extensive burger menu they used to have is now much smaller. The £7 lunch special isn't worth it - the burger is tiny and ours were overcooked. We weren't asked how we'd like our burgers cooked. The Garlic Mayo is awesome. Half price cocktails until 5pm are decent too - £4 for a cocktail is cheap, especially in London. As for atmosphere - the place was pretty empty; atmosphere was lacking.

The most deadest food ever over priced and some small portions never met a bad food shop as this. Avoid at all times

Food was rubbish. Do not get the chicken burger it is literally two chicken tenders in a bun. Onion rings were horrible.

Small burgers with not even some salad on the side and high prices. The staff spot cleaned the tables after customers left, didn't even wipe the whole table off. The burger itself was very mediocre. While we were leaving, I noticed a lady from the staff in the kitchen handling food with bare hands. Had I seen it sooner, we wouldn't have stayed!

Wait time was ridiculous, food took forever to come out and was not hot! The food does not look how it is advertised- Korean fried chicken burger, I may as well have cooked it at home! Waste of money. We also ordered some halloumi which never arrived so had to wait for a refund as it was bought through the app! Would not revisit.

Food and service was excellent , mention for Labeeb and Suhail.

Stopped here for bite to eat in the evening after session in Westfield. Ordering - downloaded app but would only work for ordering in or reserving table (Android). Had to have iphone for ordering app. Went to counter to order and took ages, because staff no speak English (not even the basic words on the menu). Table was too small for 2 plates of food, the decor, condiments, side salad, 2 drinks etc. Had to ask for milk with tea. Tea was cold. Regular burger & chips was ok. Chicken burger - most of chicken was overcooked and cold, as were the sweet potato fries. Waitress got annoyed when called over - but we just wanted salt & pepper (which with other sauces are hidden behind bar/till area!). Manager did offer us replacement for fries, but we'd had enough by then. Went to Greggs, got some more edible food & hot tea and sat & ate in general eating area (with large tables!) before making our long train trip home.

Food was awesome , I tried the mighty burger. Staff was so friendly Suhail , Nabeeb. Best place to hangout with friends and family.

Went to this place in Stratford. The place only had about 10-12 customers at most and the guy sat us at a table next to the entrance. We asked for a different table and he said there cleaning the tables but everyone else was seated in the middle of the restaurant as they came in. Pathetic customer service

Quiet on a Tuesday evening, but didn't have any french fries. Didn't have 2 out of 3 of the non meat burgers. Sweet potato fries were over cooked and not crispy, not seasoned. Not my favourite and not at it's best.

Most GBK sites are good, but not this one. Food was cold and I had to ask twice to get my fries. With so much competition around them, they need to lift their game.

Waited a while to be seated even though restaurant fairly empty.we then had to either go to the counter or order on the app. No salt or pepper on the tables and no sauces . We had to ask for both. Then insufficient cutlery in the lay your own table bin ! Confusion over what was the Big deal as on the board it said burger , fries AND salad . On the app it shows a drink but that is NOT included and also described as a GREAT lunch deal. Had to keep verifying what was and what wasn’t on the deal. The app asks you for information that is not described as such on the menu. We ordered beef burgers in the deal I had CRISPY bacon and my friend had avocado for £1.50 extra . My bacon arrived soggy and grey. I asked for a replacement and got two pieces of burnt bacon that arrived after I had eaten most of my burger . The burgers were ok but not wonderful. Having to constantly get up and down to ask fo things was most irritating then when we tried to pay on the app they wanted £4 for service! i thought it was shocking and will not be returning . It’s quite sad really when all the staff were very sweet. They need to up their game if they want to do business in Westfield as this is most unsatisfactory.

Very rude staff and poor service We walked out

We enjoyed a delicious lunch but I mainly want to say a big thank you for your extremely thorough allergy policy. The staff member responsible was knowledgeable and supportive and I really appreciated the trouble he took.

Awful service and incomplete orders and one was cold and had to be sent back and never arrived again.

Went here on a whim! The food was amazing and all I can say is I miss the shoestring fries they used to do! But other than that love the burger options!

Ist ok und empfehlenswert. In London gibt es aber viele kleiner Geheimtipps.

Appalling service - was told food would arrive in 15-20 mins only to be told after waiting half an hour that it would take another 15 minutes as they were ' busy '! No idea of customer service and being upfront about wait times and lack of courtesy. Will never go again

Food good, staff named MIMI very rude

Excellent atmosphere and great service provided by the team. Am gonna visit regularly ❤️

Wonderful experience... the food was excellent and the staff were fantastic.. they really cared about their food

Gourmet? No way! The Stratford branch was an absolute disappointment. The attempt to appease by offering a free drink afterwards was pathetic. 4 burger meals ordered with fries/chunky chips. All fries and chips were barely warm. This is terrible. How can you get that wrong? Do you make them in the morning for the whole day? Californian (Veg) burger was not good. Why did it have a smokey taste? There are no smoked ingredients. The cheese is awful. I would have been happy to replace the Vegan cheese but there was no option. Korean Chicken (naked) was cold. How? This is sacrilege. Might as well sack the chef. The Beyond Burger and Jerk Chicken burgers were acceptable and enjoyed. Still not at their optimal temperatures. GBK - at those Burger prices, i am sure you can afford slightly larger buns for the clients! Service and the ambience was bearable.

I ordered medium rare beef burger, but it was rather well done. Burget itself was okay. There was an incident where bar lady dropped one bottle and some small amount was on the customer shirt. Nothing special, but customer overreact and there was 3-4minutes shouting and customer wanted to fight with the lady. I expected that security will come and solve the issue, but security was called in the late phase and when they arrived, customer already left. I admire that bar lady was confident and didnt scare that dude, but problem handling wasn't so fast.

After eating here today I am appalled at the absolute abysmal service and quality of food was appalling.

Lamentable product and service … would not come back or try another GBK ever. Staff offered an opportunity to resolve cold chicken issue but just said sorry! Is it lack of training or greedy owners just milking a captive audience ?

Had to wait 15 waits for drinks, had to walk to counter asking for the drinks after ordering them & paying for them. This was very poor service. Staff are generally nice, Very quiet during a lunch time period. Nothing to how it was a few years ago. Ordered the advertised jerk chicken burger, was very disappointed when it first arrived, looked very burned as could see from picture, however after eating it, was very nice.

This place never disappoints me in any way….This place is a banger from food,service, ambience and mostly the staff I would recommend everyone to try.

Nicely tucked in a corner away from the noise and busyness of Westfield. Good food and fast service with food, but sitting down is always a slow process

Nice burgers, but the presentation was lacking. I mean compared to what it used to be, it's become average nowadays.

Kötü değil ama sıra varsa başka yere geçebilirsiniz.

It's degraded since a long time. Lesser options and quality has been reduced too.

No where near as good as when it first opened. Awful. The servers were very polite and efficient, and my burger ok the Korean BBQ Chicken. But lacking in atmosphere, attention to detail and care of hygine. It is a very big restaurant to fill. I didn't get the sense anyone really managed the place. Lacked leadership.

Such a let down, this place was our go to- new management, the service extremely slow. These guys really need to work on customer services. They take way too long to process orders, as well as not being informed that the skinny fries have changed, also still water was sold out on an extremely hot day. Won’t be coming back !

Went for a spot of lunch, and their were mice running around! I alerted the manager who shrugged it off, saying "it's a problem with the area" and that "he couldn't do anything". Not really making me feel any better about the hygiene or offering a sincere apology either, or even a refund. I tried to eat my food but after seeing even more mice I had to ask to leave, if the manger doesn't care their are mice running around the dining area who knows what the kitchen looks like. I have tried to contact head office to let them know but it seems they don't care either. AVOID.

It was disappointing. I assume they were short on staff or the staff they had were incompetent. There was one person (I assume the manager) who was greeting, taking orders and pouring drinks while the rest of the staff just wandered around like zombies. The food came before the drinks - which would never have come had we not reminded the manager. Ordinarily this would have been so/so but unfortunately, some of the patrons kicked off and started swearing quite loudly and accusing the staff of racism which just ruined the atmosphere a bit, it didn't improve much after security turned up - the two ladies should be ashamed of themselves. I felt bad for the staff as they were having to deal with a lot but it just soured the evening for us.

Everything is very good until it comes to the food, me and my family ask for medium well done and everything came burnt! There is a very clear difference between medium well done and burnt !!!!! Not going to talk about the damn name “gormet” and the super dirty musty crusty bathroom

I’m not sure they know the difference between well done and burned burgers…

Food was good; we had burgers including classic cheese, classic chicken and taxi drivers. Decor is little old now and needs updating. Our table was so wobbly that using knife and fork was a risky business. Coke in a glass bottle though, made us forgot about the table and brought back child hood memories. Staff is ok - not really friendly but not rude at the same time.

Food served burnt and cold. Not busy in the restaurant yet we waited 30/40 mins for food. Slow service. When confronted about the burnt food, they were defensive rather than understanding. Seems like new management, explains potentially the service.

Excellent Service,young lady,did not get her name as she was finishing her shift ,so helpful plus Tarik,food great…

This place is looking and feeling distinctly uncared for, nay rundown. Toilets dirty, tables uncleared, food under cooked. We may have made our last visit.

One of the best place for burger, the team were really good and the milkshakes were really fantastic thank you gbk for the wonderful experience

Great food, great atmosphere and friendly staff. Food can be ordered from your table via the app (iphone users only though!) or at the main desk and doesn't take long to arrive. Lots of condiment options from the shelf too. 10/10

was in this restaurant this afternoon and witnessed a customer complaining she had seen mice running around whilst at her table. The member of staff seemed unsurprised by this and not even interested in where the customer was pointing to! If this place has a rodent problem and the staff aren't interested then I'll eat elsewhere

Very good service and good food for an affordable price

Very tasty burgers. Recommend this to people that are shopping at Westfield

Great brunch experience on last Tuesday ,especially the food are too delicious. The receptionist Shabnam settled us in great ambiance seating ,and explained about the food. Friendly with kids. Thank you gbk for wonderful experience

We went on a busy Friday, the host Shabnam helped us with halal foods. They served us very well . Great experience

Excellent food, great staff. Would eat here again!

Went there a few months ago back in May. I was in a rush on a work lunch, the food was served pretty quickly. They only halal option was the chicken burger, so i opted for it with some steak chips. The chicken was breaded and tasted ordinary, nothing special. The chips however was really good. I had to ask for condiments such as salt and pepper. I also asked for tap water with ice which was served without forcing me to buy a bottle of water like other establishments do. Overall it was a good experience, nice and quiet in the restaurant too. The burger im not so sure i liked it, however it wasnt bad. Chips i thoroughly enjoyed though, overall 3/5.

Fast service Seated immediately Food arrived in minutes 😋

We always seem to go back here when going to Stratford, it's right at the back of the food hall so it's not as busy as some others but we love it, the burgers are cooked to order and all the better for it, lovely sweet potato or chunky chips to go with it and the best onion rings around all topped of with a lovely thick shake, recommend

Came here late on a Sunday when most other restaurants in Westfield were closed. My classic beef burger was quite lovely and the service was prompt.

La comida muy buena, y es un lugar de lo más agradable, además nos atendió Tarikul y fue muy amable.