Based on 1.159 opinions finded in 2 websites
Based on 1.159 opinions finded in 2 websites
Opinions
Staff were very professional and always around if needed. The buffet was excellent so much choice and the range of desserts were plentiful. Would highly recommend this restaurant.
Lesley Mansfield . 2024-04-13
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Terrible food, nothing was worth eating. Cant believe I wasted 20 pounds on this. Never going there again!!!
SOUPORNI NATH . 2024-04-11
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The golden phoenix is one of the best Chinese takeaways in Nottingham, I always order from here every Friday with my family and they also offer a takeaway box which you can pick out what you want from the buffet and put it into your own box. The food is always fresh and the service is always fast and kind. Highly recommend
N.campbell 2.0 . 2024-04-10
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Best place ever. Lovely staff. Plenty of food choices. Excellent 5*****
Andrea Chadwick . 2024-04-08
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Friendly staff,delicious food and very clean
levzy . 2024-04-07
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At noon time, only half of the food in the venue is open, but it is rich and it is ok for Hong Kong people to feel nostalgic.
Yvonneff Fu . 2024-04-06
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Fantastic place to eat. Food absolutely gorgeous. Lovely welcoming staff too 😊
Angie B . 2024-04-01
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Great food and good atmosphere. The place is nice and feels cosy. I would recommend and would come back again. All family of mine enjoyed. It was £93 for 4x adults and 1x child on Easter Sunday.
Bea GR . 2024-03-31
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Delicious meals and great food choices. Buffet costs £15.99 excluding drinks. No food wastage policy (penalty of £5 apply if you waste food (which I think it's good))
Isaac Dickson . 2024-03-26
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Really great Chinese restaurant, always busy but I can see why, lots of choice, everything was tasty and excellent service. Highlight was the Korean sticky BBQ chicken.
Alex . 2024-03-26
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Been a couple of time's now always enjoy the food great choice of different Chinese dishes buffet service so able to try things you may not when ordering at home
Michael Tinkler . 2024-03-24
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Great place, competitive rates. Great location if you live north of city.
Tawaz UK . 2024-03-23
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Food was all under temperature at and was freezing and the staff was really rude and was unprofessional
kaceyleigh bland . 2024-03-20
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Great choice of food well presented & very tasty, friendly staff & good atmosphere
Darren Dolman . 2024-03-17
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It is truly a very good place, from the entrance to the exit there is very good service, if you are looking for a buffet I recommend this place, its space is very clean, the food is delicious, the service of the employees is really good, they are cordial people, The super pleasant atmosphere is a 5 out of 5, the bathrooms are super clean, and unlike other places there is a variety of foods to taste, I loved this place Golden Phoenix is a very spacious place designed for all types of people, pets are not accepted in the place, it is very familiar and social. Atmosphere 5 out of 5 Service 5 out of 5 Food 5 out of 5
John Sebastian Muñoz Bedoya . 2024-03-17
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A great little find. The staff are very polite and keep the place spotless. The tables are set out well so you don’t feel squished in. The food is great as well so much to choose from. It’s easy to find and get parked as well. Great value for money
Gaz H . 2024-03-17
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Cracking all you can eat Chinese. Fantastic choice and extremely efficient staff. You did not have to wait long at all for anything to be refilled!
Jorge Gurden . 2024-03-17
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Plenty of choice for food. Clean premises, pleasant and friendly staff.
sarah glover . 2024-03-13
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We were looking for a buffet style Chinese restaurant & oh boy did we find a good one. The selection of dishes was better than I have experienced before at other restaurants & the quality of the food was amazing. The restaurant is well furnished, substantial in size and very clean. Enough said, go & try it yourself 👍
Nigel Stewart . 2024-03-12
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I’ve been to a lot of these type of buffets, and golden phoenix food is just average compared to the competition, they don’t do anything great or too bad. They don’t seem to have as much choice as the others and their fresh fruit selection is quite poor. However staff are friendly and building looks nice and there are far worse restaurants out there. So if you really want to go and try it out, my advice go around 6pm, when all the food is still fresh and tasty! 😋 Bon appetite!
Dac Cao . 2024-03-12
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Lovely fresh food. Friendly helpful staff too! Would definitely recommend a visit!
Nic . 2024-03-11
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First class food to die for very good food all you can eat. Service was first class as I am disabeld and in a wheelchair they will get my patronage
Michael McPate . 2024-03-09
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Nice staff good food even though it was very busy fresh food coming out all the time will visit again soon
Rob Amatt . 2024-03-04
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I do like the place but everytime I go and leave to come home I am violently sick .and it not for how much I eat because I only have one plate with bits on then a sweet
Amanda Edward's . 2024-03-04
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Food was OK, desert is a joke, you watch the staff literally tipping out cheese cake from a wholesale box onto a plate..no presentation at all..just a heap. staff were mostly OK.. atmosphere?, well its a pub trying to be a Chinese restaurant. £20.99 per head for all you can eat. If you eat a lot of Chinese food, it's for you, if your happy with a normal portion, it's not worth it. Pint of coke is £3.60 so the drivers and kids get stung a bit.
Grey S . 2024-03-04
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Lovely decor spacious food was great and lovely dessert selection
Hannah Seaton . 2024-03-02
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I have Had to edit my original review as we have since visited 3 times and is now by far our favourite Chinese restaurant. Changing from 4star to 5+star ALL the food is just amazing and it's so affordable we don't have to go for special occasions and just go spontaneously it's amazing 😍🤤 Good value for money and a good selection of food (which all tasted lovely) nice friendly staff, Wasn't too busy as we visited on Friday lunch which was actually quite nice as there were no ques at the buffet. Will definitely be going again and again and again 🤣😊
Gavin Todd . 2024-02-16
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The restaurant is decorated beautifully, merging authentic Chinese and British architecture with traditional Chinese music playing into the background. The staff were very friendly and helpful. For the price, the all you can eat buffet was a very good deal, the food was tasty and they had a wide range of options to suit all tastes. Will definitely be back again soon!
Brandyn Storey . 2024-02-12
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Amazing food and great prices would recommend to everyone. Staff are lovely
Melody harper . 2024-02-11
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We went in for lunch on a Friday. The food was beautiful and fresh.
Claire Murden . 2024-02-09
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Great food, always delicious, loads of choice, drinks very expensive £5.50 for a pint of coke, but great staff
Wendy Kelly . 2024-02-06
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Really great place ,great food ,very clean ,staff very friendly ,the only thing I would add would be more sweets ,more cakes :) the rest is all perfect
Rebeca’s Space . 2024-02-04
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Came here with a big group of people and i am not usually a big eater at all, i can’t even finish one plate of food i get too full. THIS PLACE i ate 5 full plates including the desserts (which are amazing)!! There’s just so much option even for a vegetarian like me. I was worried to go because i wasn’t sure i’ll find enough food without meat in it but the option went above and beyond from already cooked meals ready to be enjoyed to pieces you can mix and match and make into a sort of wrap using the thin “pancakes” or literally anything to your liking, there’s also sushi, lots of actually fresh juicy sweet fruits, the desserts exceeded any expectations i specifically recommend the banana balls coated in sugar, it’s worth going there just to try those glassy sweets in my opinion, along with a bunch of ice cream options and so much more. Lovely staff our empty plates were taken as soon as they were empty, anything we needed they were lovely.
Tabi's vlogs . 2024-02-02
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Probably the best Chinese buffet in Nottingham
Phil Seston . 2024-01-29
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Service was very slow, had to wait half an hour for drinks, need more staff on Saturday night.
Shalini Pinto . 2024-01-29
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Excellent food, service and staff 👌 😋
teo balan . 2024-01-28
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the staff are so rude me and my girlfriends family got kicked out while still eating demanded we pay and leave, where we were sat there was cobwebs everywhere not really hygienic would not recommend.
Tyler Gray . 2024-01-28
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This place is lovely . there was a rude customer while we were there and they handled it with professional and were really nice . food is great too .
Darcie Cahill . 2024-01-17
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All staff were really kind, the buffet was absolutely amazing and if anything ran out they would instantly refill. Just amazing
Emily Sands . 2024-01-08
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This was possibly the worst place I’ve ever ate at. When I walked in I knew it was going to be a terrible time but when I was finally seated the server touched my two year old and was very rude telling him to calm down. Moving on the food was stone cold had no flavour and when you don’t want to eat the horrid food they charge you an extra £5 for not having a clean plate. The whole bill for three of us was £51! Which is way too expensive for the quality of food and it looks like it’s been sat there much longer than it should be. In all a horrible time I’ll never go back or ever recommend it to someone.
Barney Watson . 2024-01-07
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Dine in or takeaway. Plenty food choice. Very tasty and fresh
Ursula Oreilly . 2024-01-07
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Went to this restaurant with family. Food is amazing but the customer service is horrible. Will not be returning back there and will definitely be letting everyone know how horrible they speak to their customers.
Cecilia Mamvura-Chivunga . 2023-12-31
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Very good variety of dishes available. Excellent service. Good value for money. Even drinks were reasonably priced.
Steve Baker . 2023-12-31
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Rude staff who follow you around watching. What you put on your plate and tell you to hurry up and decide what you want
Georgia Banahan . 2023-12-30
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All you can eat Chinese, seems generally clean and the food is as you would expect.
Pete S . 2023-12-29
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Dry chicken re.heat and Dry re.heat chips not good and won't be going there again
Jeff Bowler . 2023-12-29
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Just love dining here. The food is excellent and as much as you can eat. Will be back.
Elizabeth Moody . 2023-12-28
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Shouldn't charge on height adult price for a 12 year old and £15.99 for a 4 year old ..... not be back here again
Lee Smith . 2023-12-25
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Booked a table for 8, for 12pm, very friendly staff, efficient on plate collection once people had finished with their plates for more food. Reasonable prices also, will be booking and returning soon
James MC . 2023-12-11
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今天第一次幫襯,食物水準整體上非常之好!食物的選擇跟款式,多樣好味!有炸春卷、芝麻蝦多士、京都骨、波蘿咕佬肉、韓式芝麻雞、北京填鴨、黑椒牛肉、咖喱雞、炒蝦仁、炒青口、楊州炒飯、炒面、粟米羮、蟹柳卷、青瓜卷、軟雪糕、朱古力雪糕球、芝士蛋糕、朱古力蛋糕⋯⋯ 若連午餐也有點心供應,就更加錦上添花。 絕對值得推介
Wendy Cheung . 2023-12-09
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Attempted to go here today after my sons boxing for a treat, to walk in the door be seated then to be told there charging my 10 year old son as adult because of his height! A child what would only eat one plate! It’s absolutely ridiculous that’s how they charge for child on height! It definitely should be on age, I was below the ‘height’ would I have been charged as a child!
Danielle . 2023-12-05
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Good selection of food, you are never waiting for anything. The staff are really friendly and catered to our needs, will definitely be visiting again
Sean Barraclough . 2023-12-01
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Wasn't my cup of tea......and I thought very expensive for the quality
Dave Wedge . 2023-11-30
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Great service. Tasty food and they're allergen vigilant. If you have an intolerance or allergy just ask a member of staff and they're happy to help.
Ninniekin . 2023-11-24
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What a fantastic place..the food is amazing and such a great choice .would definitely recommend 100%
joanne carr . 2023-11-20
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First time been. So clean and organised. Felt safe with masks worn at all times apart from eating at table. Utensils to choose food one use only and by only oneself. Then cleaned. Staff were so helpful and polite. Food lovely. Would recommend.
Julie barker . 2023-11-18
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Set price help yourself menu, food selection main & sweet excellent. I was impressed.. staff always on hand to help.
John Ford . 2023-11-15
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Had some lovely food tonight, plenty of choice ,friendly service ,absolutely worth a visit.
Joe Newbold . 2023-11-03
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Nice food, clean helpful staff.
Joy Heath . 2023-10-28
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Guy I came with was completely distracted by the blonde barmaid. I'm brunette. Overall, not the best experience for me unfortunately.
Emma-Louise Stead . 2023-10-26
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Nice selection not red hot a little expensive compared to maysum
Andrew moffatt . 2023-10-24
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Love this place! Highly recommend it! Very clean, great service and overall great food. Compliments to the chefs and waiting staff
Kelly Davies . 2023-10-18
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Food wasn’t too bad, but I don’t agree with charging our little girl (11 years old) as an adult because she’s of a certain height? She’s not even that tall only had 1 plate, should definitely go on age not height, do people with dwarfism eat for the same price as a child here? Probably wouldn’t return.
Rob Britain . 2023-10-16
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I thought the food was delicious and there was a good selection I recommend this restaurant if you like Chinese food
Alexander Birch . 2023-10-14
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Lovely staff and food. However there were 1 or 2 families that were a tad abrasive... and loud. This is not a fault of the lovely environment created by the staff.
Cay Hayes . 2023-10-14
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Only takeaway but never been let down with the excellent quality of food.
Maria Fitzgerald . 2023-10-13
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Food was amazing, with a heavy choice of meat options. I stuck to my favorites shredded chicken, duck, lemon chicken and chicken balls. Varied rice and noodles also with desert options and ice cream machine. Staff were very polite and happy to make conversation with you. You can tell that they put a lot of effort into the Golden Phoenix. Planning on returning very soon!!
Stuart N . 2023-10-10
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Excellent choice and quality of food. The staff are excellent too, really friendly and efficient. There is so much choice from starters, freshly woked dishes and delish deserts. 😜🤩 I went with a group of 15 and there was something for everyone.... Definitely will be back again
Jules Johnston . 2023-10-09
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We love it here. Always hot and fresh food. Lots of choices and great value for money.
Michelle Choudhury . 2023-10-06
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Very busy as it was a Sunday. The food was excellent, fresh with a brilliant choice. Can't wait to go there again.
Ken Jones . 2023-10-05
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Came back in July and was really impressed. So much so we decided to come again today for 12pm lunch. I thought that there maybe less food with it being lunchtime but it didn't disappoint. There was still a huge array of different foods, fruits and desserts. The gentleman that was serving us said that he had only recently joined the team. He was brilliant and couldn't have asked for a nicer person. He was very attentive and always on hand without keeping us waiting for anything. Thank you so much Golden Phoenix, you are all amazing and will look forward to our next visit.
Samantha Jane . 2023-09-29
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Food was amazing as always. The choice is the best.
Amy West . 2023-09-19
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Well worth a visit. Fresh food decent price. Will go again
Jacob gibbons . 2023-09-15
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Excellent food, had a lovely evening, lots of choice.
Sandra Burley . 2023-09-15
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Brilliant place to eat out as a family. Their service is good.
Aaron Jumbah . 2022-05-02
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Great food nice to be back to normal
Jw Shippo . 2022-05-01
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Excellent service and a vast choice/variety of gorgeous authentic dishes Attentive and friendly staff Would eat here every day if possible
Ruth Moran . 2022-05-01
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Beautifully cooked food. Will be back again when I'm in the area
Darren Wilkins . 2022-04-28
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Super food choice well laid out,will definitely go again
percy beardsall . 2022-04-26
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Lovely place to go and the toilets are 100% clean
Marion Watts . 2022-04-25
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Food very bad i would not go hear again if possibel i wpuld do 0 stars
Maureen Renshaw . 2022-04-22
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Complained to us that my 2 year old grandson was disturbing their other customers. He cried for a very short period. Not at all happy with the staff and told them so. The restaurant is supposed to be child friendly. I mean they charged for him to eat. Really bad customer service.
Deborah Marriott . 2022-04-19
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1st time here Great food, eat as much as you like at a great price. Definitely recommend
chris bowers . 2022-04-06
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Good place to get full for £16. Good various food. Friendly staff.
Santa Schmidt . 2022-04-05
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We went at dinner time the food was brilliant freshly cooked plenty of choice definitely 5* it was the first time but not the last by a long shot highly recommended
Luke Jones . 2022-04-04
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Like school dinner hall. To busy and very very slow service for drinks. Some of the Food was ok I guess but really badly set up. Didn't even know till after we had eaten you could have things cooked to your liking if asked. We've had much much better Chinese elsewhere (I wont mention where out of respect) Was impossible to park to. Overall experience was disappointing considering we were there from a recommendation. Wont be returning again.
Helen Tye . 2022-04-03
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Very very bad food was not hot just loop warm me and my fiance had reallybad belly axhe and my fiance was sick do not eat here. Rang up to complain and the women very rude and told us they had no other complaints and said bye and put the phone down very rude and food nasty DO NOT EAT HERE !!!
Adele Howarth . 2022-03-29
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Lovely choice as always. Food good and hot. Very busy but no waiting.
Dianne Rickett . 2022-03-27
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Always clean, nice food & plenty to choose from
Andrea Webster . 2022-03-24
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Very clean food area and the food is lovely however, NOT child friendly. If your baby isn't eating take your pushchair otherwise you will be charged £3-£4 (depending how they feel - we were originally told £4 then it was changed to £3) for your baby to sit in the restaurants highchair that hasnt been thoroughly cleaned. Also if your baby happens to steal a chip off your plate and the manager sees you will be charged for them to eat! My baby started crying ONCE when I passed him to his father whilst I ate and we were told to take him in the garden to quieten him or just take him for a walk several times by the manager...it seemed there was zero tolerance for babies who actually sometimes cry! Toilets were fine but no toilet paper in one. Only given 3 stars because the food was nice but for £17.99 per head and to be constantly watched and told how to manage my baby who had only made noise once, it is not worth it and unfortunately I will not be visiting again or recommending to any families with small children.
GS GS . 2022-03-19
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Highly disappointed with the service we received I brought family there as we would be regular users and the service given was terrible to the point my family member who had come from abroad has stated they would never go back if visiting again. Constantly watched while eating our food the children were not welcomed at all. To the point a family member got asked by managers to go walk the baby outside to stop them crying absolutely out of order considering babies cry. Very very disappointed with the service we received and unfortunately will not recommend again and certainly will not return again. Very let down. 2 stars considering food was great but we got rushed out the door so couldn't truly enjoy it.
Catherina Samuels . 2022-03-19
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Great food Good value for money Nice staff
Kerry Clifford . 2022-03-17
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Been here a few times now. Attentive but not intrusive service from staff. Pleasant atmosphere. Very clean. Food is of a very good quality and freshly prepared not overpriced and good value for money. Would recommend
Pasquale Festa . 2022-03-07
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First time going it was lovely plenty to choose from will go again
Norah Heslin . 2022-03-04
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Plenty of choices, we went Friday lunch, not bab for 11.99 for all you can eat
Paul Barton . 2022-02-26
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Food was lovely and the service but the food could do with being a bit more hot temperature wise. Will go back.
Sareena Long . 2022-02-23
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Great place. Nice and helpful staff. Excellent food
Mark Joseph Ferrer . 2022-02-19
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Very clean, bigger than we thought the only downside the prawn toast was rock hard but the rest of the food was delicious
Louise b . 2022-02-19
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Food beautiful, clean and fresh...
Cheryl Moorehouse . 2022-02-11
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Lovely place for a family meal. The selection of food was huge. Very nice :)
Liam Kiernan . 2022-02-10
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