Based on 979 opinions finded in 2 websites
Based on 979 opinions finded in 2 websites
Opinions
This place has an amazing reputation wll earned. Shame it is closing down as we had just become repeat customers.
David Radley . 2024-04-07
MORE AT Google
Been going for over 10 years and never disappointed
Ashley Foster . 2024-04-07
MORE AT Google
Eaten here several times over the past three decades, ish. Always good quality fresh ingredients cooked in front of customers. Thanks Ginza.
Clair Meade . 2024-03-29
MORE AT Google
Very good experience, good food, food service. 4 stars only because it was quite expensive. But worth the money. Sad, that it's closing because of the owner retiring.
Tiger Power . 2024-03-27
MORE AT Google
Absolutely amazing staff are funny and entertaining the food it DELICIOUS!!
Xanthe Pol . 2024-03-24
MORE AT Google
If you’re looking for an experience as well as a meal out then this is the place.
James Newton . 2024-02-19
MORE AT Google
Our fave place to eat in nottingham
Debbie Frazer . 2024-02-11
MORE AT Google
Great food and good service, shame no 'tricks' at the table like there used to be
Brian Davies . 2024-02-06
MORE AT Google
Amazing service and cracking food. Well worth the visit.
Mark Leek . 2024-01-28
MORE AT Google
food was great service was great the filipino chef was amazing
Finley . 2024-01-28
MORE AT Google
Wow! What a fabulous place. Pure theatre! Wonderful food cooked right in front of you. Delicious flavours. I would highly recommend this restaurant. Give it a try. You won't be disappointed!!!
Sandra Bull . 2024-01-27
MORE AT Google
Great chefs and the food was amazing. Really great experience.
Junior Goude . 2024-01-23
MORE AT Google
Had a fabulous family meal, there was 10 of us, so we fit round a table all on our own and chef looked after us well. Food was very tasty and all part of the show and atmosphere to have it cooked fresh and to order in front of us.
Dan Moore . 2024-01-21
MORE AT Google
It was soo delicious and very impressive. Definitely recommend
Plamen Ignatov . 2023-12-29
MORE AT Google
Brilliant night. Food is lovely hot and tasty.
Teresa Denham . 2023-12-14
MORE AT Google
Could be the best restaurant I've ever been to. The food was out of this world . The chefs were brilliant, explaining everything they did . Tip marks all round . We will be going back without a doubt
Terry Dove . 2023-11-28
MORE AT Google
Great theatrical cookery. Great food. Plum wine is great as well.
Stephen Goodall . 2023-11-18
MORE AT Google
Amazing experience and the decor is great. Have been to many like this here and abroad and would greatly recommend! Standard of food was brilliant as well, really tasty and cooking was fun to watch! 100% recommend. Expect 50ish per person after a drink or two. Not that cheap but it's worth it and to be honest, price is justifiable due to use of steak/seafood and good ingredients.
Jonathan Lai . 2023-11-10
MORE AT Google
Argumentative and only friendly whilst you’re paying the bill. If you want them to get your order right ensure you scream it at them six times at an unreasonably Loud volume - the wrong drink or dish will still arrive
Matthew Horrocks . 2023-11-04
MORE AT Google
Had an amazing dinner with the family, for the very first time experiencing Teppanyaki and was not disappointed, very friendly staff, will visit again for sure! Delicious food, not too expensive was worth the value for the dishes! Cannot find anything to comment or improve from start to finish was impressed! Very well done to the staff 10/10
Alexandru Viorică . 2023-11-02
MORE AT Google
The food is good. Service and atmosphere is great. Probably good for a group celebration. Seats about 9 people. Portion sizes are reasonable. Cons: Some of the food tastes under-seasoned and sometimes overcooked. Not a very good dessert menu and no cocktails. But overall, a positive experience. 3.5 stars.
Rupert Akhalu . 2023-10-30
MORE AT Google
Amazing restaurant! Very tasty food cooked right in front of you! I loved this place a lot, however I was charged for the wrong order and ended up paying over £20 more for food, and a lobster, that I never even ate! No refund either. I definitely recommend going just triple check your bill before you leave!
Amy . 2023-10-29
MORE AT Google
As soon as we entered the restaurant we were told we lied about our reservation and they told us that they hadn’t picked the phone up as our name wasn’t on their list. After ten minutes of them being rude and abrupt with us denying the fact we made a reservation they had found our name on a separate booking sheet with our name clearly stated as table for 2 at 8pm. We were then seated and given menus without any explanation as to how the restaurant works in ordering food and drinks. Then when coming to ordering food we were then told to move seats as the menu we selected wasn’t applicable for where we were currently sat, bearing in mind we had already waited another 20 mins for drinks to arrive. When moved we were put in a cold and dark corner with no ambiance or any customer service. Not once did any member of staff check up on us or ask us if we wanted more drinks etc. When politely explaining to the waitress at the end of the meal that we were unhappy with the service nothing was done about it and it was ignored and brushed off.
Rahul S . 2023-10-28
MORE AT Google
Food is good. Maybe a bit expensive for the quality but plenty of food. Really like the show with the fire
Alba Farre . 2023-10-28
MORE AT Google
Passed this place thousands of times and always wanted to try it. Qent on a Sunday and had the deluxe mixed platter. Lobster, scallops, filet steak and chicken. It was easily worth the money and I will be going again. If you're squeamish, don't order the lobster. It was freshly cut in half and still moving when it was being cooked. If you don't mind that, it was lovely and obviously fresh.
Paul Sweeting . 2023-09-30
MORE AT Google
Went as a large group to celebrate a friends birthday. Shortly after being seated at the table the staff then proceeded spit the group into two forcing half the group to sit on the opposite side of the restaurant. When we spoke to the staff to ask them to allow us to all sit together as we had come to celebrate as ONE group and had made a phone call prior to ensure there would be space for the entire group to sit together the staff completely refused making silly excuses and saying that this was not a normal restaurant (after this experience I would definitely agree). They then kicked us all off the teppanyaki table saying they were busy (despite it being a Sunday and only 3 other families in the restaurant) and made us change our orders. To make matters worse when we later asked one of the waiters to take a picture of us they aggressively said no. Overall, I was appalled by the lack of understanding and basic manners of the staff here and they singlehandedly managed to ruin my friends birthday.
Aarya M . 2023-09-25
MORE AT Google
If I could vote 0 stars I would. Staff seemed like they didn't wanna be there. Got judgy looks all throughout, half the group I came with got split up just because we didn't order a certain dish. Food was bland and tiny portion for what the price was. Reading the other reviews, a lot of people agree.
eve johnson . 2023-09-25
MORE AT Google
Do not go here. On arrival we were seated as a group and then were separated as some of us weren’t having the tepanyaki. Staff were rude about it. Food was bland, plain and not worth the price! One person from our party dropped a glass and staff proceeded to be rude to us. We were given dirty plates to share. It is way too expensive for what is is and how much you get. Avoid at all costs.
amelie calahan . 2023-09-24
MORE AT Google
Poor service. Miserable, non-smiling women in black glasses and manager need a course on customer service and management. You should be ashamed of yourselves, my daughter asked you to take a photo. The ‘Miserable one in black glasses’ said no. Who does that to a bunch of 16year old girls. Don’t like working in a restaurant, get out of the game and not ruin peoples evening or special events. As was in this case, 17th birthday. Don’t worry, never coming back and I’m sure the rest of the 18 girls will tell everyone they know to never visit you. Shame on you!! Oh and from reading your reviews, seems to be a lot of mentions about ‘rude staff’. A smile can go a long way!
Pinda Leihal . 2023-09-24
MORE AT Google
Brilliant hosts, wonderful experience and superb food.
Paul Foster . 2023-09-24
MORE AT Google
Great service,staff very respectfull,food fresh and tasty,loved the salmon and lobster,would came back again any time,dont know why some people say staff are unfriendly
Alexandru Fricosu . 2023-09-14
MORE AT Google
Very good. Ingredients cooked fresh at the table. I had the Meat Deluxe option and my friend had the Sea Food Deluxe. We'd both eat their again.
K Peter Rodgers . 2023-09-12
MORE AT Google
It was my first time here, although my wife had been many years ago. Our chef was excellent and had been here over 23 years, which says a lot. The food was superb and would highly recommend a visit.
simon dunstan . 2023-08-26
MORE AT Google
Very attentive staff. Nice seeing food cooked in front of you. A bit noisy but ok
Karen Cashmore . 2023-08-25
MORE AT Google
Brilliant exciting night.. food excellent and cook was excellent and entertaining
Dorothy Allen . 2023-08-24
MORE AT Google
Firstly thank you to our chef Geehon (I hope that’s spelt right) he made our experience enjoyable and let us know what he was doing and ingredients going in. We ordered the set meal for about £42 each which was good, the lobster was definitely the best part of the meal and the other dishes were not bad, just a little salty! 😅 Overall the experience was good and I’d recommend to go and try it. Probably overall rating is 3.8 stars ! The other staff could maybe be a little more friendlier as we did feel a bit awkward at times because of it.
Lily T . 2023-08-22
MORE AT Google
Wasn't impressed with Ginza this week. We've been before and it was great so we wanted to go back for a celebratory meal, but we couldn't seem to contact anyone to book in. There's no booking system on the website (why not...?), and the phone rang out when we called during opening times over several days, must have been close to 20 times... no answer! We decided to just head down there on the day and see if we could get a table (at opening time), but the shutters were down. We realised they must be shut for the week, but the frustrating thing is that they have active Instagram and Facebook pages and there was no mention of it. How are they still in business! We would still like to go back in the future, but this has put us off slightly because we have no idea if we'll be able to book, and we don't want to risk turning up to shutters again. A bit of communication with customers would have been good if they're shut. We would have been spending over £100 with them but had to take our business elsewhere.
Katy Marshall . 2023-08-10
MORE AT Google
Good night, really enjoyed it.
Guy Saxton . 2023-08-05
MORE AT Google
Amazing place. Beautiful food and great if you like meeting new people and having a chat.
Laura Town . 2023-08-03
MORE AT Google
Great place to eat for a group Good vibes
Garry O'Brien . 2023-07-28
MORE AT Google
Avoid avoid avoid!! I would leave zero stars if I could. Staff was rude, soon as we entered the restaurant. Come here if you want attitude. The worse service in Nottingham!
Drewiie . 2023-07-27
MORE AT Google
Extremely rude staff, ruined what was supposed to be a celebratory dinner. Staff are ill mannered, slow and hostile. Also, who even has carpet in a restaurant! I suggest going to Farros instead down the road where the service was much better!
Jess Bons . 2023-07-26
MORE AT Google
Rude, Patronising & racist staff, walked and walked out, not spending my hard earned money in such an establishment.
Jesse Morakuki B . 2023-07-25
MORE AT Google
Amazing food and service!!!! Absolutely recommended!!!!
Dimitrios Tzagkas . 2023-07-21
MORE AT Google
had the vegetarian platter for £25, loafs of food, left stuffed! kudos to Chef Tim too!
Kavya .S . 2023-07-18
MORE AT Google
Have a been a few times here and it never disappoints. Food is always fresh and the staff make you feel very welcome.
Jenny Preston . 2023-07-12
MORE AT Google
Lunch 5 person. Good food and atmosphere. The waiter was exceptionally friendly and made the lunch memorable
David Hunsley . 2023-07-07
MORE AT Google
Excellent service and food. Would definitely recommend to anyone with an interest in Japanese cuisine.
Jay B . 2023-07-01
MORE AT Google
I had a disappointing experience at Ginza. Despite the impressive fire show and egg juggling, the actual food quality was extremely poor. Every dish tasted the same, either overpoweringly of garlic butter or drowned in soy sauce. What made matters worse was the lack of coordination from the chef. They served the rice and vegetables at the end, long after we had finished eating the meat and seafood that was served at the beginning. When we asked about the random order of food, the staff responded rudely and shouted at us. Overall, I cannot recommend this restaurant due to the subpar food,
R M . 2023-06-23
MORE AT Google
Have been before multiple times when it was fine. This time we were greeted with very rude staff. The lobster was not fresh. They also kept touching the raw chicken spatula with the rice and other dishes. The table opposite left early due to the poor service and food. They served vegetables last. My friend ordered a seafood set menu which included king prawn which they did not provide - when questioned multiple staff shouted at him. My steak was ordered rare but it was very well done. The attitude of the staff was terrible. For some reason served us the vegetables as a dessert.. should have been with our mains. Staff stated “it’s the chefs style”. £7.50 for a pint of rubbish lager too. Paid £50 - ended up getting food on the way home. Gave me food poisoning. Would definitely avoid. The staff were very rude and unapologetic. Unprofessional. Have contacted the health standards agency. Please for your own health’s sake avoid.
Joseph John . 2023-06-23
MORE AT Google
I had a disappointing experience at a this restaurant today. Despite paying £40, I received what seemed like a meager portion consisting of half a chicken breast, half a duck breast, and a small sirloin steak. To make matters worse, the person cooking the food showed no interest in engaging with our group and cooked the dishes in the wrong order. When we raised our concerns, we were met with hostility and shouted at. I strongly advise staying away from this establishment.
Ash A . 2023-06-23
MORE AT Google
I found the sauces very strong. I don't like fat on my food and I did so in the duck. The steak was OK. It was the chicken sauce it didn't like. I would have preferred the bamboo shoots earlier in the meal.
Chris Hartley . 2023-06-09
MORE AT Google
33yrs after opening its still the best Tepenyaki restaurant. Very good, reasonably priced food, cooked at the table by very skilled chefs.
alan willoughby . 2023-06-04
MORE AT Google
Lovely meal, the fish was all cooked nice and flavourful.
Dharmesh . 2023-05-30
MORE AT Google
Best teppan yaki around Nottingham
Mark Bell . 2023-05-27
MORE AT Google
We went there for my daughter’s birthday dinner .. the sea food options were amazing … lobster ,sushi, scallops , cuttlefish , octopus , fried rice .. soup everything was very good .. The staff are friendly and good service .. will be going again ..
Roshni Suresh . 2023-05-24
MORE AT Google
Teppan-Yaki Perfection: Delicious Food, Generous Portions, and Exceptional Service I recently had the pleasure of dining at an outstanding Japanese teppan-yaki restaurant. The food was simply exquisite, perfectly cooked right in front of me. The portion sizes were impressively generous, offering great value for the money. Moreover, the service was top-notch, providing a truly memorable experience. If you're seeking a delightful teppan-yaki adventure with incredible flavors and impeccable service, this restaurant is a must-visit.
Alex Clark . 2023-05-13
MORE AT Google
We visited the restaurant on the 9th of May. It was a Bday lunch and we loved it. We were the only ones in the place but it was perfect because we didn't know how would our little one take the new experience. Our host Andy was extremely friendly and kind. The food was excellent and the chef was very nice and professional. I had the meat deluxe which was really tasty. My wife had the Business lunch which she loved. They even allowed us to bring our own food for the little one which was a huge thing for as. The drinks were really good too. I lived the sweet potato spirit. The portion size was nice and we were able to take the leftover home too. We definitely going to visit again.
Joco Moco . 2023-05-11
MORE AT Google
Great food and atmosphere. Fantastic way to spend an evening.
Luke Charles . 2023-05-05
MORE AT Google
The teppanyaki was really tasty! The chef cooking infront of us was a really cool experience. Highly recommend coming here
Ron Jaimon . 2023-04-25
MORE AT Google
No lobsters again. We go every year for my Grandaons birthday and 2 out of the last three years no lobsters. It might be nice if you called and let people know its so disappointing.
Caroline Batterham . 2023-04-07
MORE AT Google
The food and live cooking are amazing, expensive but worth it.
Scott Kingsland . 2023-04-02
MORE AT Google
Amazing......a show combined with great food.... master chef right in front of your eyes
Mark Anderson . 2023-03-11
MORE AT Google
Nice experience and amazing food
Haider Kubba . 2023-02-18
MORE AT Google
What a way to spend a birthday 👍🏿
Ciaran Blaize . 2023-02-16
MORE AT Google
First class quality, if you haven’t tried immediate cooked food you must.
Jorjun Morre . 2023-02-15
MORE AT Google
Very good food, great experience and friendly staff. Will definitely visit again!
Ax C . 2023-02-12
MORE AT Google
The best food Ive been served in Nottingham. Lovely people and a great experience.
Kev Robey . 2023-02-11
MORE AT Google
There is a reason why this place has been around for 30 years, they know what they are doing! Great service and awesome food!
Stephen Tran . 2023-02-05
MORE AT Google
Great food, cooked in front of you from to quality ingredients. Great presentation. Clean toilets
Gary Rooksby . 2023-02-04
MORE AT Google
A great time and the staff was brilliant and the food was delicious
Gary Brassington . 2023-01-31
MORE AT Google
Excellent service and great experience
Dave Bassford . 2023-01-29
MORE AT Google
Best Teppanyaki In the Midlands. Favourite restaurant in Nottingham. See you on NYE, Ginza…
B Sj . 2022-12-26
MORE AT Google
An amazing experience. Perfect for birthdays and special occasions
Zed Zeddlington . 2022-12-26
MORE AT Google
Very nice food a little expensive but nice
Kim Clarke . 2022-12-22
MORE AT Google
Quite pricey but the food is excellent and the atmosphere is great. Make sure that you are OK sitting next to a stranger if you're going for teppanyaki though.
Jérémie Clos . 2022-12-18
MORE AT Google
Friendly staff. Great experience of sitting right by the chef cooking our food!
Claire Seed . 2022-12-16
MORE AT Google
5 stars - wouldve given more had there been the option!!!
Dibbs Middleditch . 2022-11-28
MORE AT Google
Great experience with open kitchen! Fabulous food , friendly staff and amazing chef who juggles with the eggs 😆 brilliant!
Sylwia Zet . 2022-11-19
MORE AT Google
We had not been here since before the pandemic. I had forgotten how good it was. You sit while a chef cooks your food in front of you on a big hotplate. We had the Sunday lunch which consisted of prawns, salmon, sirloin steak with egg fried rice and bean sprouts. The whole meal was excellent and you get all that for a very reasonable price. The service is great and everyone makes you feel welcome. We had been a few times before lockdown and will certainly be going back. All in all a great experience.
Chris Epton . 2022-11-17
MORE AT Google
Absolutely amazing food and terrific customer service
TECKERZ LTD . 2022-10-28
MORE AT Google
food is good, service good as well, just looks a chinese restaurant more then a Japan style. menu not really have deluxe food, so recommend for usual dining, but not for celebration.
chris wong . 2022-10-17
MORE AT Google
What a fantastic place, I go atleast two or 3 times a month. The Ginza deluxe is out of this world, along with the sushi and fresh produce. Everything I have ever tried here has blew my mind. The service is the best also, make me feel like I'm family.
Jordan Greatorex . 2022-10-03
MORE AT Google
Always amazing find, always amazing service, just a fantastic experience
Jason Cooper . 2022-09-17
MORE AT Google
Have been visiting Ginza for many years and have never failed to be impressed with the standard of food and service. We visited last night for my husband’s birthday and had a lovely time. The Team are always friendly and helpful and the Teppanyaki set menu was good value, with absolutely loads of food!
Lisa Douglas (Things to do in Notts) . 2022-09-16
MORE AT Google
I went to ginza today for a birthday celebration. I'll be totally honest a lot of the group arrived late however, it didn't warrant the treatment we got. We had two tables first tables order was taken, after 15 minutes we informed one of the waitress that our table have not given our orders yet. The waitress responded to a customer on the other table and said "I need to go over there they are complaining". I was extremely offended by this and asked why she is saying we're complaining, as we were not. The lady responded by rolling her eyes, which was spotted by the rest of the table. I've been going to this restaurant over 17 years I'm a regular! I therefore spoke to another worker who I recognised and told her what happened, she responded by saying "well I don't understand why you keep coming back if you said your not". I was flabbergasted as I never said that. If I was unhappy no matter how good the food is I wouldn't return. The lady proceeded to tell me "everytime you guys come here you look miserable". That was it I had to leave as this women was about to take me out my character. There's no way they was getting my hard earned money. She also said that the her colleague finds us intimidating every time we go in. Maybe I chew aggressively This is totally untrue as most of the staff have known me for years and will vouch that we are not a problem to them. I go with different groups of people and they are clearly thinking all black people look alike. She also said you come back because we are the only restaurant of this kind. We then spoke to the manager who agreed that her staff was wrong but she couldn't do anything as she needs the staff. Never ever again!!! My Ginza days are officially over and I will be encouraging family and friends not to go. On leaving the lady that referred to me as miserable said she shouldn't of said that and asked if we could forget about it. Too late lady!! I've taken myself to Mr Man's where I'm treated with respect.
Bianca Robinson . 2022-09-15
MORE AT Google
Very friendly staff and it's an interesting dining experience here.
Alice Leung . 2022-09-11
MORE AT Google
Lovely food and the staff are really friendly
Rob Morley . 2022-08-29
MORE AT Google
Been here at least 10 times and always been a top class experience
James Whiting . 2022-08-21
MORE AT Google
Been going here for over a decade. Took my family here this evening for my Grans 80th and did not disappoint. Food was amazing, service was excellent and great humour from the chef. Yet another magical experience. Thank you
Shaun Gray . 2022-08-08
MORE AT Google
Really good food and quick service, relaxed atmosphere.
Dave Holmes . 2022-07-31
MORE AT Google
Never disappointed here, watching the food being cooked right in front of you is amazing and then eating it is delicious. I go once a year every year and have seen little change...in a good way and they also do takeaway
Sharron Whitehall-Ward . 2022-07-24
MORE AT Google
Love this place for a great dining experience, Teppan-yaki style! Great place to go for a special treat as it's fairly expensive but the theatre of watching it cooked in front of you is pretty cool. Loved the set menu, great flavours and decent portions. Definitely will return.
Lee Bennington . 2022-07-18
MORE AT Google
The food was definitely tasty and it's fun to watch the chefs cook it for you in front of you. I would say that it's quite expensive for what you get and that we left both saying that they could have been a little more generous with the quantity for that much money. We had the seafood meal option.
Mark Ellis . 2022-07-11
MORE AT Google
We last visited here about 10 years ago. Not much has changed today. Lovely staff, fantastic food.
Rob . 2022-06-19
MORE AT Google
Flat soft drinks, day old sushi, everything tasted funny. Do not recommend.
Saira S . 2022-06-17
MORE AT Google
Great Food. Only gripe is that it was prepared and served a lot faster than usual and we got the impression they were keen to see us finish and go, given it was a Sunday and there were only 3 groups of customers totalling 7 people in the restaurant. We were the last to leave at just before 10 pm.
Byron Sacorafos . 2022-05-27
MORE AT Google
Great place for a family day out! Fresh seafood and good atmosphere
Marcus King . 2022-05-25
MORE AT Google
Food fab, chef fun, pricey but worth it
Steven Sharrard . 2022-05-15
MORE AT Google
The food was delicious and the entertainment was awesome. I was not impressed with the cost of soft drinks. £6 for a flat coke out of a bottle and £3.00 for a lime and soda is disgusting.
Sue Wain . 2022-05-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East Midlands
847 Opinions
Father in law tested Positive with covid and so did my Brother in law, we called to cancel for them to say 'Sorry you are within the 24 hours cancellation period' and they continued to take out £150 f
cookedsushisoupriceeggsmeatfriedchickenfishsalmonlobster490 Opinions
I made a booking and requested a table rather than a seat at the belt as I have back pain and need the lumbar support, however, when we arrived a table was not available. Eventually one was found but
cookedsushisoupriceeggsmeatfriedchickenfishsalmonlobster