GastroRanking
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4,6

Based on 1.601 opinions finded in 2 websites

4.6Ambience5.0Cuisine4.6Price4.6Service
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comment_iconOpinions

Providing remarkable gelato at a reasonable price.Also,it is worthwhile to recommend coffee,especially bicerin, which is a kind of Italian coffee.

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regina . 2024-02-26

MORE AT Google

The best gelato we've had outside of Italy! Absolutely worth a visit 🍦

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John Hopkins . 2024-02-17

MORE AT Google

Delicious! Really friendly staff. Very knowledgeable too. They make a "bicerin" coffee which I've never seen outside of Italy.

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Rahul Jani . 2024-01-28

MORE AT Google

Best gelato around to be found!

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sunayana uttarkar . 2023-12-22

MORE AT Google

Hands down best Gelato. There's a wide range of flavours to choose from no matter the weather! The staff are always really friendly as well.

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Joe Agar . 2023-12-21

MORE AT Google

I truly enjoy the gelato on offer here and have for many many years, the quality is far superior to anything else on offer in Leicester and they clearly care about sourcing highly delicious and uncompromising ingredients. when they opened a mini branch closer to where I lived I waited in a long queue heavily pregnant just to get one(I even fainted) worth it. Now I’m taking my daughter there for mini licks of whatever I’m getting and I’m always filled with joy every time. If you’re seeking blue icecream and sprinkles this isn’t the place for you (and you probably shouldn’t be trusted in any capacity of life).

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Mermaid Kitchen - Pearl Madison . 2023-12-16

MORE AT Google

Amazing gelato! Super friendly people who work there and very patient while we were debating which flavour to get :)

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Aimee Kimpton Music . 2023-11-06

MORE AT Google

Very average. Both the pistachio and the fior de latte lacked in flavour and I could taste the sugar, in an unpleasant way.

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Suzan Ihsan . 2023-10-21

MORE AT Google

They are allergy friendly! Allergens are listed out and they have individual scoops for each flavours to minimise cross contamination. A mini scoop is bigger than expected!

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Alice M . 2023-09-13

MORE AT Google

Great Ice cream shop - so many delicious flavours to choose from. I went for the pistachio flavour and it was bang on full of flavour!! Would highly recommend.

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BASID ALI . 2023-09-12

MORE AT Google

Delicious gelatos with a kind, honest owner and staff. I lost my purse in the shop and the owner was very proactive in returning it to me. Thank you one and all! You have a lovely business and deserve success. 🙂

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Nicola Orsborn . 2023-09-02

MORE AT Google

Overpriced for what you get. Manager speaking so rudely to their staff in front off customers. I feel sorry for the youth of today coming into the workplace at this dump.

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Tom R . 2023-08-26

MORE AT Google

I absolutely loved the gelato at this gelateria! The flavors were amazing and the gelato was delicious. However, I did notice that the staff seemed a bit lazy and not as attentive as I would have hoped. Overall, great gelato but room for improvement in service.

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Hamed zeidabadinejad . 2023-08-23

MORE AT Google

We visited a couple of weeks ago from Coventry to try the Crema gelato with the Mexican vanilla. It's the best we've ever tasted, it was soft and smooth with a outstanding flavour. Friendly staff and highly recommended.👍👍

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Gary lawton . 2022-03-16

MORE AT Google

The best Gelato outside of Italy.

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Sam Moreton . 2022-03-08

MORE AT Google

The absolute best ice cream in Leicester, dare I say the UK!

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Pablo Gallego . 2022-02-28

MORE AT Google

Closest you will get Italian ice cream in the Midlands, me and my wife have been driving to Leicester from Nottingham for years just to come here! As nothing comes close where we live. My only negative feedback is that they don't have a shop in Nottingham, which they should as they would make a fortune! If you want to eat ice cream as it should be eaten, this is the place to go!

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Christopher Williams . 2022-02-27

MORE AT Google

I visited Gelato Village yesterday with my partner. We were greeted by two lovely and friendly members of staff. We ordered the delicious affogatos and we asked for advice as to what flavours would be a good match. The staff were incredibly helpful and insightful, offering us the opportunity to give the wide range of options a taste beforehand. We really enjoyed our experience and will definitely be back for more yummy gelato!

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lucy giu . 2022-02-26

MORE AT Google

Best ice cream in the world !!!!!!!!!!!

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Claudia Miller . 2022-02-19

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Great icecream - fabulous visit to lift spirits after awful meal in Zizzis. Wonderful flavours and great service. Will have to come back to Leicester to visit again!

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Amanda Miller . 2022-02-19

MORE AT Google

Nice staff and fresh gelato! Very limited gelato flavours!

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Aamir Khan . 2022-01-08

MORE AT Google

Likely the best Gelato in the UK. I have looked and tried but I have never had better. Every vendor I have tried in Italy during the weeks I have spent there, I have never found anywhere as good quality.

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Daniel Rees . 2022-01-08

MORE AT Google

Lovely place, great icecream and service, all wearing masks and disinfecting between customers. A must place to go.

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Mitesh Vaghela . 2022-01-01

MORE AT Google

Italian style Caffetteria and Gelateria, they make GELATO...no ice cream. The smell of Coffee from outside make you feel like in Italy, what a lovely place in the heart of Leicester.

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Fabio Munzi . 2021-10-17

MORE AT Google

Very inviting staff , super helpful and . Ice cream is the best

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wes Diakiesse . 2021-10-14

MORE AT Google

One of the best ice cream in town. The taste is just amazing. You definitely have to try it.

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Cristina Ferentiu . 2021-10-10

MORE AT Google

Delicious gelato with unusual flavours. Affogato recommended too

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Gretel Stonebridge . 2021-10-01

MORE AT Google

Great italian gelateria in the heart of Leicester. All made on the premises and truly delicious.

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Nomie B . 2021-09-29

MORE AT Google

Delicious gelato! Friendly staff and nice atmosphere! Great range of gelato with some different flavours, great that can choose 3 different flavours!

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Emma Gyles . 2021-09-27

MORE AT Google

Honestly the best place for Gelato!! The coffee is also so good, I usually dislike decaf but it was delicious. Would definitely come again!

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Helin . 2021-09-25

MORE AT Google

Nice staff, nice location, best gelato în the UK. I definitely recommend to visit and try some of their products.

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Ana Trincu . 2021-09-24

MORE AT Google

Jefferson served us and was so enthusiastic and generous with the samples 😉🤣! Really made our friday night! Thank you!!

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Christine Bryant . 2021-09-17

MORE AT Google

Incredible taste for great value, hand made gelatos. Exceptionally friendly and helpful staff, a real pleasure to visit.

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Chris Walls . 2021-09-17

MORE AT Google

Best true Italian Ice cream in UK! What an amazing surprise,, will come back to Leicester for this special treat.

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Tanya Banh . 2021-09-17

MORE AT Google

I really enjoyed my latte and vanilla ice cream combo here, they tasted really good, the stuff was very welcoming and the location is just great, just outside the st martin's square. Definitely, recommended.

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Aysegul Dogan . 2021-09-07

MORE AT Google

Real Italian ice cream, we enjoyed it much!

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Karine Even . 2021-08-14

MORE AT Google

I tried the gelato for the first time a couple of days ago and instantly became a fan, the staff are friendly and very knowledgeable. I went back the next day to try the coffee and gelato Village will be my regular coffee fix too.

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555n555 . 2021-08-08

MORE AT Google

Good selection of flavours and changing all the time.

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Ricky Bell . 2021-07-30

MORE AT Google

Excellent service, knowlegeable and friendly staff and lovely gelato

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Luvette Gunning . 2021-07-27

MORE AT Google

Great tasting and super smooth gelato. Deserts and coffee. Some outdoor seats. Can get very busy.

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Les Wojnarowicz . 2021-07-25

MORE AT Google

A gelato for yesterday, today and tomorrow! Sublime

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D-joe maru . 2021-07-18

MORE AT Google

Tastes just like gelato in Italy 🤌 Person behind the counter was italian gentleman and knows italian ice cream craft. Price is more to the pricey side, but is it worth it? Definitely! Professional, friendly, confident, passionate. Enough indoor and outdoor seating, spaced enough to fallow safety guidelines. Gracie ❤

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Victoria Bud . 2021-07-13

MORE AT Google

Simply the best gelato in Leicester (and probably the UK) - the flavours are authentic and natural, nothing artificial and it tastes oh so delicious

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Julia Landry . 2021-07-10

MORE AT Google

Best gelato around, service can be slow at times though as some of the staff are very laid back.

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S S . 2021-07-08

MORE AT Google

Really tasty Gelato, clearly very popular as it was tough to get a seat.

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Helen “Pop” Mabey . 2021-07-05

MORE AT Google

Great customer service and amazing gelato!!

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Meera . 2021-07-04

MORE AT Google

Best ice cream I have ever had! The staff are absolutely lovely and very knowledgeable on gelato and recommend good flavour combinations! :)

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Chandni . 2021-07-04

MORE AT Google

Racist staff, made us leave making us uncomfortable. Asked us to step back the lince which admittedly we didn't see But we were singled out and loudly shouted at to step away. However the other customers were not told to move back. We left without ordering anything

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Ishi Sagoo . 2021-07-04

MORE AT Google

Poor customer service. The Asian guy was so rude

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Bella Veronika . 2021-07-01

MORE AT Google

Literally the best ice-cream/gelato I have tasted in the UK no joke. The flavours taste so pure and creamy - definitely worth trying you won't be disappointed!

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Raggamuffin321 . 2021-06-24

MORE AT Google

Bit pricey but worth it , good ice cream

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aman Bains . 2021-06-12

MORE AT Google

Amazing gelato! Feels like you're on holiday in Italy

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Tejal Patel . 2021-06-02

MORE AT Google

Has to be the best ice-cream in the east Midlands. It's really as good as if you were in Italy! I'm yet to have a disappointing flavour and the flavours available regularly change. As well as the ice-cream I think it's also the best espresso you can find in Italy. So I'd really recommend the afogato to combine both!

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James Brosnan . 2021-05-31

MORE AT Google

From the choice available to the taste this is not only hands down the best cold treat in Leicester but also caters well to those who don't fancy some gelato. Not to mention the coffee is terrific here too.

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MarekZT . 2021-05-24

MORE AT TripAdvisor

Always great service and choice when going here, happy its now back open!

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Childish Jambino . 2021-05-21

MORE AT Google

We bought a Panettone for Christmas to support Gelato Village during lockdown and as 2020 has been so difficult being in Leicester, also as we have had special ice cream treats from them. Absolutely delicious- well worth the price tag. Please stock these again - would make wonderful Christmas gifts. We have not tasted better panettone.

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Catherine Headley . 2021-01-15

MORE AT Google

I tried one of their chocolate based ice cream; the flavour was phenomenal. It's my first time to experience an ice cream with three different 'tones'. Sweetness for the head, creamy for the heart and bitter for the base. And the way it transitions between 'tones' is just right —like a symphony in my mouth. 10/10 will recommend.

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Earl Euben Reyes . 2020-11-11

MORE AT Google

Excellent service. Calm atmosphere, efficient and helpful staff. Just a good place to stop for a short break when you out and about in the City. Very convenient location.

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AndrewM_Leicester . 2020-10-21

MORE AT TripAdvisor

Such a lovely lovely place. The ice-cream here truly felt artisan and the service was brilliant. We're lucky to have this.

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Mahdi Hussain . 2020-09-18

MORE AT Google

Needed a coffee and ice cream so stopped by Gelato Village. Such friendly staff and very chatty and welcoming. Was only here for 15 minutes but such a nice experience. The gelato and coffee was delicious and the tables very clean.

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Thore Donner . 2020-09-15

MORE AT Google

Love this place. Always on point!

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Nikita Patel . 2020-09-11

MORE AT Google

They do amazing ice cream, which is all you need to know! [edit: in response to the owners, I thought that gelato was a type of ice cream, with a recipe that distinguishes it as gelato made in the traditional Italian style. Regardless of semantics, it's wonderful!]

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Jamie Walton . 2020-09-04

MORE AT Google

Enjoyed the ice cream, the salted caramel was bland but the tiramisu was delicious, highly over priced i thought for a small ice cream £3.70!!

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Samantha Bray . 2020-08-27

MORE AT Google

Best Gelato in Leicester, friendly service. Highly recommend

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Adrian Jay . 2020-08-26

MORE AT Google

Best coffee I have had in 6 months. And I can happily say that is categorically a fact 🤣 Also the nicest Italians in town. This place is the genuine article. How I've missed it during lockdown.

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Laura Hadland . 2020-08-25

MORE AT Google

What a rude and uninviting experience that was. No welcome when we walked in, the man behind the counter didn't acknowledge us until I prompted him that we wanted ice cream, he was leaning back against the counter and was looking as far from professional as possible and the prices were extortionate. The ice cream was for my daughters and they both enjoyed it but the staff were horrendous.

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Jonathan Herring . 2020-08-17

MORE AT Google

Visited on Saturday with my family and received really rude customer service, won't be rushing back here again. We had just come from KAI around the corner and the owner gave really great customer service, wore her mask the whole time and bought all our drinks out to us. Went to Gelato Village and upon entering asked if I needed to wear my mask as they weren't wearing theirs. I was told "yes, we are in here too and need protection from you". The worst part is they're projecting their voices over the counter at my wife who is standing outside who had asked why they were not wearing masks. No masks on while serving food. I'm sure this isn't right? The young guy serving was looking impatient as I was choosing flavours since their digital menu kept looping quickly. Despite no one else being in the store I was made to feel like I had to choose faster, even with no queue outside and he seemed very frustrated. I asked if they had more flavours and as they normally do and was told bluntly "there are enough flavours". I have to be honest, this is probably some of the worst customer service in town. If my staff spoke to my customers this way I'd be having strong words with them, very poor service. Most importantly, this is the only restaurant I've been in that were not wearing masks. All of St,Martins Square are wearing masks except these guys.

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Brett Wilkinson . 2020-08-03

MORE AT Google

I Love this place. Always new flavours to try. We've just moved even closer to the shop and we've definitely made use of it.

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JHOTHI KAUR . 2020-07-23

MORE AT Google

Reviews are misleading :(The restaurant wasn’t halal/ vegetarian or vegan friendly. A lot of limitations. When we ordered, the desserts were just average. I didn’t really enjoy anything I had. My partner said it’s ok, hence the 3 stars. I won’t be returning as there are so many great options in Leicester - I’m just surprised this place has so many good reviews despite that.

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roksannasheikh . 2020-06-18

MORE AT TripAdvisor

The best gelato outside of Italy. Go. As of June 2020 it has reopened with COVID secure practices. And it’s delicious. Go for the mango or dark chocolate you will not regret it.

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Steven Mather Solicitor . 2020-06-14

MORE AT Google

Great and tasty icecream, nice atmostphere, however, the price does not meet the quantity and I personally feel it's not wort paying that amount of money to grab a scoop of ice cream

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bertas850 . 2020-03-25

MORE AT TripAdvisor

We visited here today whilst in the area after spotting that it was the rated dessert spot in Leicester and it so rightfully wears the crown. Delicious, flavour-packed and silky smooth gelato pairs beautifully with steaming hot waffles and value for money is excellent, too. This place is simply dessert heaven. A must try.

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doctorbenedict . 2020-03-15

MORE AT TripAdvisor

Best gelato I've had in the UK, hands down.

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George Pollard . 2020-03-11

MORE AT Google

The best creamy gelato you can possibly get in town. My go to whenever I crave something sweet because the flavors are to die for!

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ms10562019 . 2020-03-05

MORE AT TripAdvisor

Honestly nowhere better for gelato, I'm dairy free and I never feel hard done by choosing from the huge and delicious sorbetto selection! The dark chocolate is exquisite. Must go to establishment when parents visit

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Rosie AA . 2020-02-28

MORE AT Google

The service was bad and the staff very rude .The ice cream was 5/10 and the waffle was burned.Overall very bad experience but the most important for me was the attitude of the staff, was really bad 0/10, unacceptable when you spend your money in a shop and they don't respect you.

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dOc 46 . 2020-02-27

MORE AT Google

I have always been a fan of Gelato Village and I recommend it to everyone. I have been so many times I have lost count. I think Leicester is so lucky to have it, and they have the best gelato outside of Italy. Their waffles are delicious too, and I used to come into Leicester just to visit! Sadly due to their opening hours in the winter, this is not now possible (as I work weekends) so looking forward to their summer opening hours when I can have a waffle lunch!! You used to be able to order by viewing the gelato, exciting flavours and exciting colours. To make it visual is so much better than sadly not being able to see what you are actually choosing. Yes the description is there but for me it doesn't sell it. There is obviously a reason for this change, but from a child's perspective (and an adults too) they are not going to get excited by a description. So I am kind of sad by this. The gelato's are now hidden. Maybe it keeps the gelato fresher for longer. Anyway you cannot visit Leicester without popping in. It's a must!

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juniper89 . 2020-02-26

MORE AT TripAdvisor

I love this place. Came here plenty of times over the years. Friendly staff. Delicious gelato. I'd go every week if I wouldn't end up the size of a house.

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lukecC2600CO . 2020-02-23

MORE AT TripAdvisor

Amazing Italian style ice cream with a range of delicious flavours. If you like chocolate, coffee, hazelnut and alcohol, go for the Bönet flavour. So good!

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Kathleen Malkin . 2020-02-17

MORE AT Google

Amazing, fresh gelato. Friendly staff, very clean. Had Bonet & Tiramisu and my son had blood orange and spiced pear - soooooo tasty.

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Louise Cameron . 2020-02-14

MORE AT Google

Real Piedmont hazelnuts and mandarin & blood orange from Sicilia sorbetti 😋😋

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helene ride . 2020-02-10

MORE AT Google

Best place for Ice creams in town in my opinion

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Raf Markus . 2020-02-04

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We hired Gelato Village's ice cream cart for our outdoor wedding reception. It was 30ish degrees in the end so it came as a huge relief to have the ice cream! The ice cream/ Gelato was delicious and we had a great variety to choose from, even vegetarian/ vegan ones which was excellent to help cater for all our guests. The team was extremely professional and helpful, and even stayed later than expected. We were worried that we wouldn't have hired enough ice cream but there was plenty for everyone to have seconds and even thirds. Well priced for the quality and service. 5/5

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Peter Smith . 2020-01-15

MORE AT Google

Lovely and welcoming!Best ice cream in Leicester!

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Laila Khan . 2020-01-11

MORE AT Google

You HAVE to go here for ice cream and coffee. I've not had any gelato this good since I was in Rome! If I have a meal out with friends or I finish work and it's sunny, we usually come here for ice cream!

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Ellie Day . 2020-01-11

MORE AT Google

Lovely gelato but for the price you might aswell go to sicily where gelato originates and where theres much more variety. £3.60 a small pot lol put all them towards the holiday. Itd probably work out cheaper aswell 😂

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Nata roni . 2020-01-09

MORE AT Google

I love this place!!! Im Italian and finally I can taste Italian Icecream in Leicester even if I have to travel from Manchester for that 😍😍😍

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F S . 2020-01-09

MORE AT Google

3,65 per un gelato mini ? Nulla da dire sulla “qualità del prodotto” discreta niente di eccezionale , il vero gelato italiano è tutt’altra cosa ! Ma sulla quantità stiamo proprio rasentando il ridicolo.

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dgtraveller87 . 2020-01-05

MORE AT TripAdvisor

Dear o dear I'm afraid I'm going to become addicted to this place! I didn't quite like the service so far but the ice cream... amazing, with the most incredible flavours you could find! I recommend this place even if you don't live in leicester!

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Marc Ortega . 2020-01-02

MORE AT Google

Best ice cream parlour in Leicester

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Stephen Castleton . 2019-12-27

MORE AT Google

Brilliant establishment. Very welcoming staff and the gelato tastes beautiful. Me and my other half always recommend anyone that comes to Leicester to try it, you will not regret it!

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Kieran Phillips . 2019-12-15

MORE AT Google

Excellent as always! Give it a go if in the area!

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Az M . 2019-12-15

MORE AT Google

Came here last night, Bad customer service, no dairy free milk to make frappes with vegan ice cream? Used to love this place. Won't be returning. Edit : in addition to the reply. I was NOT happy with the sorbet, as I barely touched it and gave it to my friend instead, please don't make things up. And the ice cream description says vegan on so I do think it was intended that way also rude of you to say I encourage food waste when some plant milks do have a longer shelf life even when opened. You are embarrassing and should learn to treat your customers with a bit more respect. Awful place and yes your staff were quite rude especially the lady, the way she spoke to me was bad even my family commented on this.

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Bengal . 2019-12-11

MORE AT Google

Gelato was nice. Enjoyed mine, great flavour, customer service was lacking. Prefer other dessert places in Leicester

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Aaron Vegh . 2019-12-06

MORE AT Google

Fabulous ice cream in flavours you would never imagine!

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Laynesgirl . 2019-12-05

MORE AT Google

Best gelato by a mile! This establishment and what it stands for is so special to me!

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Spare time projects . 2019-11-05

MORE AT Google

Tried this place out for the first time and was amazed. The gelato is the best I've ever had! Highly recommend everyone to try it out. The staff also deliver amazing customer service.

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Starberry Berries . 2019-10-29

MORE AT Google

Everything tastes good, but they could give a bit more considering the high price

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DEE ESS . 2019-10-27

MORE AT Google

Fancied a treat to eat after the cinema so popped into Gelato Village and they were very accommodating allowing us to try the gelato before selecting it for our treat. Very welcoming and very nice Gelato.

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RichardN2741 . 2019-10-14

MORE AT TripAdvisor

Had a great time, a nice atmosphere and very kind staff

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Jazz Mander . 2019-10-14

MORE AT Google

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4,5

913 Opinions

Veeno Leicesterlocation-icon19 20 St. MartinsItalian

We visited tonight having booked online in advance and wish we hadn’t bothered. Upon driving we were made to wait 10/15 minutes before being seated which was fair enough as we could see it was a busy evening, however upon being seated we were put away in a corner and completely forgotten about. We weren’t given a menu for 15 minutes nor the curtsey of an apology for our wait, we then had to again wait a further 10 minutes before we decided to leave the venue without having even placed an order after being there for 45 minutes. Really poor and could have completely ruined our evening, thankfully Middletons steakhouse across the road took us in and gave us a real customer service experience aswell as a great evening, we will be returning there but not to veeno.

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