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4,5

Based on 278 opinions finded in 2 websites

4.0Ambience4.5Cuisine4.0Price4.5Service
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Nº 373 in 1212 in Wakefield

Nº 12 of 42 Italian in Wakefield

CUSTOMERS TALK ABOUT DISHES WITH.. chocolatewafflecream

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Had the best banoffee, will visit definitely again

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Sam baker . 2024-03-02

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The desserts at Gelato Creamery are nothing short of great. The sundaes not only tasted delicious but the size you get for the price is genuinely impressive, offering fantastic value. The efficiency and friendliness of the workers were noteworthy. Despite the bustling atmosphere, two sundaes were prepared and served in no time at all, showcasing a combination of speed and hospitality. Maintaining a high standard of cleanliness and tidiness is crucial for an establishment like this, and Gelato Creamery excels in this regard. The place was spotless, contributing to a pleasant and inviting atmosphere. In summary, Gelato Creamery in Pontefract provides an outstanding dessert experience. From the delicious sundaes to the quick and friendly service, coupled with the clean and tidy environment, it's a place I highly recommend and look forward to visiting again.

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Andy G . 2023-11-27

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Ordered from uber eats, gelato shake tasted like paint. The kinder crepe was hard, no ice cream given and tasteless. Donuts were the only semi decent thing from the order.

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Vanita Bhardwaj . 2023-10-14

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Cheese cake not so good, frozen In middle and not set on the outer, milkshake had a really weird taste like the cream was gone off, and the doughnuts were so cheap tasting 🤢 i wouldn't recommend.

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Daniel Luty . 2023-10-09

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Ordered a few items at 21:29 and received my order at 23:12. Rang the restaurant because it arrived stone cold and was met with an unapproachable arse who just kept telling me it was Ubers fault and to talk to them and hung up on me. Even though it was in their store for an hour before it left. Which is should have been either remade or stored in a hotbox or anything at all. My friend ordered too, to his own address and we got the same Uber eats driver to deliver at the same time. Half of my friends order was left with me so I rang my driver back and informed him of the error and gave the food back so he could take it to my friend. My friend never received the remainder of his order and it was 2 bags of food. We waited an hour and a half for all of that. Will not be ordering again and will be making a point to family and friends to avoid it too. Extremely disappointed.

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Little Flower . 2023-09-24

MORE AT Google

Amazing desserts. Good portions definitely a must try 👌

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Jonny Thackery . 2023-09-03

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Really really enjoyed my milkshake i got tonight awesome thanks

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Dale Upton . 2023-08-26

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Amazing 🤩. One of the best place to have dessert 🍨 😍!!

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devender rao . 2023-08-15

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been a fan of this restaurant for a while and can firmly say I've never had bad service or bad food the staff are lovely and the food is always on par would highly recommend if you like deserts

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Erika Lamprey . 2022-05-07

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Microwaved cookie with Nutella on top for nearly £10

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Ben Mitchell . 2022-05-06

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We usually order delivery but actually decided to go in and to be honest it was such a nicer experience. The staff are so lovely and helpful the food is absolutely amazing even down to the presentation and the plates, which sounds silly but the plate was really nice lmao. A really nice little gelato place highly recommended sitting in

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Moo mooo . 2022-05-04

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Amazing service and amazing food. I loved how they presented the food as well as that the food was extremely delicious. I would highly recommend this place.

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R Kumar . 2022-05-02

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Quality deserts with fast and friendly service, will definitely be returning

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Craig Wilson . 2022-05-01

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Recently visited for dine in. The staffs there was polite and warm. The brownies were baked to perfection with the super flavorful gelato - it was so yummy. Overall nice service 😊

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Madhusudhanan Uppili . 2022-04-24

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Enjoyed my lotus biscoff milkshake and kinder suprice cookie dough the best dessert shop near by

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Sai Kumar . 2022-04-23

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Very quick and extremely polite. Good quality and plenty to choose from 👍🏼

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Liam Wright . 2022-04-20

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Friendly staff and a gorgeous sundae

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Michaela Hirst . 2022-04-18

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We have been ordering weekly for a while now and all the desserts we get are lovely, my son loves the cookie dough, the ice cream is to die for especially the banana one 🥰 First time trying the fruity sence sundae today and wow the flavours are amazing will definitely be getting that one again.. The staff are always polite and helpful and always go above and beyond to rectify any problems Thanks guys keep up the good work 😁

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Vicky henderson . 2022-04-17

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Great atmosphere and delicious deserts! We all enjoyed it very much and will surely be back.

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Carolline De Souza . 2022-04-17

MORE AT Google

Best milkshakes, best waffles, best cookie dough in pontefract

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Sneha Kadukuntla . 2022-04-11

MORE AT Google

Gelato creamery has one of the best kinder cookies doughs ever. It has the perfect consistency with all the toppings on it. I would recommend this to anyone!

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Kenzie Hayward . 2022-04-10

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Abs fast! Delivery time between 15-20 mins but arrived well before! Ordered the special cookie dough which had the biscoff and the salted caramel cheesecake! Abs heaven!!! It’s omg in your mouth! Deffo worth the wait and the money! THE STRAWBERRIES on top were fresh, fruity, and perfect! You can tell difference between fresh strawberry and not so fresh ! These were quality, ripe and juicy and went really well with the cookie dough and biscoff!!! However I will say this … WILL NEVER order from here again - or just on spesh occasions or once a year lol! Why? Because I could definitely see My self havin an addiction problem to the food here and gaining few 100 pounds!! This is truely sinful foood!! Highly recommend but be advised it Will corrupt anyone tryin to be good!!! Thank you sooo much!!! The cookie dough was abs perfection !! Party in my mouth !! Actually would do the happy dance!! Amazing!! Thank you ever sooo much !!!!! Xxxx

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Angelus666 . 2022-04-10

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Ordered 3 milkshakes,all just like milk and cream,no flavour,thought it would be made with a bit of ice cream,2 biscoff just had a biscoff sauce at bottom,not mixed in or blended in,waste of money as could of just had a glass of milk

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Beckie Barber . 2022-04-07

MORE AT Google

Staff very very helpful and waffle was amazing and coffee lovely will defo be back

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Frances Mckendry . 2022-03-28

MORE AT Google

I had a kinder milkshake 😋 and a kinder suprice cookie dough which was really good... definitely recommended

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SUCHIT VEMAVARAPU . 2022-03-17

MORE AT Google

Great people amazing shakes 👌 puddings are so good 👍 😋 i go all the time well worth it

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Neal Gregory . 2022-03-10

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Fabulous desserts, fast, friendly delivery. Love the mint choc chip. Thanks Gelato Creamery.

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Little Troll . 2022-03-06

MORE AT Google

Amazing service and food looked and smelt amazing also was absolutely lovely 🤤would recommend 🤤

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chloe morritt . 2022-03-06

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Ordered a Biscoff & Oreo waffle & both honestly couldn’t have been better! Really fresh & delicious, absolutely lovely☺️ Super friendly staff as well, will definitely be back!☺️

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Jade Rose . 2022-02-27

MORE AT Google

Quick service, milkshakes are amazing will definitely visit again 😀

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Rachel Scholey . 2022-02-27

MORE AT Google

I recently ordered from GC, hands down the best desserts I had in my life time. The presentation was impeccable. Infinity/10 for taste.

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Praween Kumar Redde Gunukula . 2022-02-26

MORE AT Google

Miles better than other local dessert places

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Elliot Ward . 2022-02-25

MORE AT Google

Absolutely amazing! Definitely recommend!! 10/10

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Rhiana Bown . 2022-02-20

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Ordered waffles for a celebration and waited over 2 1/2 hours. Gave up trying to sort it. Will be ordering elsewhere in future ☹️

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Lisa Hunter . 2022-02-19

MORE AT Google

love the treats from here and they also did a valentines cookie dough was beautiful wow thank you

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phil maltas . 2022-02-14

MORE AT Google

Cheesecakes are really thick and indulgent, absolutely spot on! The cookie dough was fresh and warm and the ice cream was really creamy and tasty (according to the wife.) Would highly recommend!

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Kain Pisarkiewicz . 2022-02-12

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Food arrived quickly but one of the desserts was squashed. The apple crumble was still frozen despite the custard being warm. When I rang to ask for a refund I was told it was not possible as it was all put in the microwave at the same time. I explained again that it was completely frozen but was made out to be a liar and told it was not possible and to take it up with Just Eat.

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Sarah Hibberd . 2022-02-05

MORE AT Google

Speedy service with a smile. Brilliant gelato milkshakes and more.

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Connor Martin . 2022-02-03

MORE AT Google

Their ice cream is great. My family loved the waffles, donuts and cookie doughs. Friendly drivers and staff too. Definitely recommend 👍

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Derevenant . 2022-01-27

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Placed an order Monday 17th January all went through perfect only for 20 minutes later... "Sorry, we're currently closed and cannot process your order. We apologise for the inconvenience. Your money will be refunded back to your account within 3-5 working days, if paid online"... get your act together guys

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marcus pip . 2022-01-18

MORE AT Google

Food arrived hot and fresh. Amazing food and amazing staff. By far the best desert place in the area. Very good prices for the quality and standard of food that is served.

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aaron jones . 2022-01-16

MORE AT Google

this place is super sweet!! the desserts are just delicious. i especially love the cookie dough. would highly recommend, they are amazing. keep up the good work guys. x

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Georgia Prosser . 2021-12-22

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Great service and delicious food. Ordered from here many times and always tastes great.

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Matthew Rhodes . 2021-12-11

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Excellent service! We waited in the car while a lovely man brought it to us. Delicious too!

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Liam Holmes . 2021-12-10

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The delivery driver was really nice and they said the delivery was going to be 20mins and was Great customer service

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Jack Aveyard . 2021-12-08

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I had a kinder crepe in the store it was a best one

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kaab ali . 2021-11-23

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"life is short, eat dessert first" - and if you are going to have dessert first, I would strongly recommend the gelato creamery in pontefract. I ordered waffles it was fantastic. good friendly staff

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S-A I . 2021-11-18

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Ordered a kinder cookie dough earlier, and it was hands down amazing! Cooked to perfection, not too melty 😘🤌 Definitely ordering again in the VERY near future!

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Curtis Farsend . 2021-11-18

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I ordered a chocolate brownie cookie dough and two cheesecakes a couple of days ago, and it was perfect! The cookie dough has tons of chocolate, big chunks of brownie, and was perfectly cooked. The cheesecakes were fresh and light, just what a cheesecake should be. Definitely ordering from here again, the product is worth the price!

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William Walker . 2021-11-13

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Very disappointing. Last year the milkshakes were amazing from this place but the last two times we've ordered they've been dreadful. The ferrero rocher milkshake tastes like they use the cheap alternative and its the same with the kinderbueno. Don't get me started on the cheesecakes that come with the freak-shakes, at first glance they look very nice but whatever they put on top of them is so slimy and rubbery and it doesn't even taste like cheesecake. Used to love ordering from here :( hopefully they'll change their recipes back to what they used to be.

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Arshia Mofrad . 2021-09-22

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Fantastic waffle and cookie dough highly recommend

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Adam Hughes . 2021-09-14

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Unreal waffles! We got the kinder one and the white chocolate one and oh my god… they were heavenly! Polite staff and quick delivery too. We’ll be back!!

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Suraya Gardham . 2021-09-06

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Yet again superb , tried the Raspberry Sundae & Mint chocolate Sundaes. Both were top quality. Arrived super quick and by a very friendly driver (Julie).

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RHONDA GOODSIR . 2021-09-06

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Amazing first time experience waffles were amazing will definitely be buying from them again soon.

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matthew peel . 2021-08-29

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Food good as usual. 2 stars is for the portion size of the cookie dough. Used ti be big enough to fill the box. Today i got something about the same thickness as a 50p and half the size of usual. Hope this is a one off!

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Craig M . 2021-08-28

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Came here for desserts right after a nice meal near by. Ordered an Oreo milkshake and it was disappointing. I had few of these from many desserts places but this was no where near considered an Oreo milkshake. It should be thick with at least 3-4 Oreo cookies placed into the blender, it was so watery. Also for the cost of the price you'd expect it to have some sort of quality.... *In reply to the owner* That's a first I ever heard of a 'normal' shake and a 'thick' shake. Also stop trying to lie to yourself, this review was solely based on the Oreo Shake nothing to do eat out to help out. If I wasn't happy with the price I wouldn't of even bought the shake..... from 2 stars you can have 1 now for lying.

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Kieran Lai . 2021-08-13

MORE AT Google

Fantastic food great price and it was on time will defo order again Paul and julie

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Paul Meason . 2021-07-17

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Great food but no cutlery provided had to drive back home (35mins) to eat and ice cream had melted. Tasted good but cookie dough was very thin and expensive for the amount. Amazing shakes, cheesecake and gelato ice cream!

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Nikita Acutt Leakey . 2021-05-09

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Food was good on time delivery with hot stuff definitely recommend

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Lokesh Reddy . 2021-04-07

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Gorgeous desserts and friendly staff. Would post pictures but they didn't last long enough to photograph 😅 First time, they did forget a brownie, but were incredibly nice and apologetic over the phone, and gave the option of delivering it that night or putting it on the next order; think we'd overfaced ourselves not realising the size of the portions so asked for it with the next order. Second time ordering today, and honestly it was just as delicious this time as last - sent us everything we'd ordered plus the forgotten brownie (which was a gooey heaven on a plate). Will definitely be coming here in future for our late night sweet tooth sating 😋

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Charlotte Williamson . 2021-03-03

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Lovely quality desserts worth the price you pay. My personal favourite is chocolate fudge cake with a scoop of ice cream. Love the waffles too. Would definitely recommend and would definitely order another.

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Nikitha Reddy . 2021-03-01

MORE AT Google

Absolutely divine!! I was so impressed, everything was delicious and reasonable prices.Best desserts in Pontefract.Will defo be ordering from here again.

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vipin reddy . 2021-03-01

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Cannot get over the taste of the kinder shake. I keep ordering this shake twice every week. The chocofudge cake is too delicious and melts in mouth. The delivery was on time and I would give 5 on 5 for the desserts.

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sharath chandra seemakurthy . 2021-02-14

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Order received late and driver was rude and stood complaining about 10p which I was in a rush and only had a quid so gave him that and he ran off to his car and drove off, I expected my change after he moaned about 10p but after checking I gave him 70p and it came to 20.67 so I gave him it right and he obviously wanted to rip people off the rude man. Last time I ordered it got delivered to the wrong address and my neighbour about 20 houses up had to deliver it over an hour late! Not happy and won't be ordering again.

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Jayden Bailey . 2021-02-12

MORE AT Google

Delicious waffle with great choice of chocolate on it, mouth watering chocolate on crepe. Genuine staff with good hospitality, Nice service by delivery guy pavithran Great to see you...... 😍😍😍😍😍😍😍

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Mahesh reddy . 2021-02-11

MORE AT Google

First time trying Gelato creamery. The order was on time and the cheese cakes were incredibly delicious! The chocolate cookie dough was the best I have had from any takeaway, and the gelato was a really strong flavour . Would highly recommend trying this place

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Mark thatcher . 2021-02-10

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Nothing 'luxury' about plain cheesecake with oreo crumbs on the top for £4 a slice

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Joe Slinger . 2021-02-07

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Great place, Great staff, Great food ✌️✌️✌️

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Manisha Dhundra . 2021-01-28

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My order was suppost to be there at 11:25 not 12am I was sat waiting for ages and my sister's food fell to pieces the moment she touched it (she got the bubble cookie dough)

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Lauren Clarkson . 2021-01-26

MORE AT Google

An hour late with no warning. Some melted gelato provided as an appology. Delay doesn't seem obvious as both waffles and cookie dough looked like they were premade. Stone cold and chewy, not fresh. Shake was thin and weak. Not worth the price or the wait.

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Callum Dyer . 2021-01-22

MORE AT Google

Sorry about not posting a proper review so here goes. The ice creams and sorbets are lush as well as the crepes which I've enjoyed both times I've ate from here.

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Jacob Hinchliffe . 2021-01-13

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Excellent service by the Team Gelato and best I had a cookie dough ...everyone need to visit

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VIMEL KUUMAR . 2020-12-25

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The Skittles Milkshake & cookie dough shakes are STUNNING!!! I always order from here if I want dessert; it’s one of the best in the area.

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archana rajput . 2020-12-23

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Best waffles & cookie dough Think I died inside, can't move, very filling and absolutely gorgeous, would highly recommend.

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Samanvya Lijhara . 2020-12-23

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Always delivered on time, portions are a good size and the taste and quality is outstanding

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Bharath Belda . 2020-12-23

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Always ordered online, delivered on time and the portions are always plenty. Taste and quality of the food is great.

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liam burton . 2020-12-19

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Good choice of waffles and great service even at end of the day. Hassle free service by staff. Had a great milkshake as well❤️❤️❤️

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Sandeep Nune . 2020-12-16

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yummy yummy yummy... pecan swirls

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Lisa Hinchliffe . 2020-12-10

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Delicious high quality deserts, arrives fast and plenty of different flavour options.Top menu

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andey lewis . 2020-12-06

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One of the best gelato in Pontefract. Lotus Biscoff gelato tastes like heaven and the milkshakes🤤 thank you for a wonderful yummy yummy gelatos 😋😋❤️

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Sai Rudra . 2020-12-03

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Awful ice cream, really bad quality and certainly NOT gelato. Don’t go!

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ayad hassoon . 2020-11-30

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Have purchased via delivery and eaten in. Both were delicious and the portions are massive. Yum!

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John Barratt . 2020-11-19

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Today me n my mother was the first time tried this place an wow it tasted amazing,my mam had a Knickerbocker glory n i had raspberry Sunday both beautiful then had piece of orange cake which was even nicer came served on fancy plate and the taste was out of this world if you haven't been to this place yetget down all ages will love it I will most definitely be back at least once a month

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Andy Homer . 2020-10-10

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Delicious 😋 loved to eat cookie dough

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yogeshchandrareddy Bairi . 2020-09-01

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We ordered Gelato Creamery today as a rainy day treat. I had the Kinder Surprise Cookie Dough (pictured) and it was actually something that I really hope they serve when I get to heaven... it was DELICIOUS!!!! 🤤 Here is another picture of my 3yr old nephew devouring a Bubblegum Shake. He would not let me try it, I asked for a sip and he put his little hand up ✋🏻 and said “No way, no way!” He almost finished this whole thing! I didn’t wait around to see how crazy the sugar made him, I waved bye to my sister and smiled!! The treats were absolutely delicious. The gelato was really soft and smooth with great flavor. I loved the cute wafer treat when I opened the box too, such a nice little finishing touch! Will definitely be telling everyone about your business and we will absolutely be back soon 😍☺️- E.C

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Ellie C . 2020-08-20

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Ordered a fondue and 2 milkshakes. The milkshakes were great but we were missing items from the fondue which we were disappointed by. I contacted the restaurant and they straight away offered to come and replace the order - we asked if it was possible to just have a refund. They did this for us straight away - even driving all the way back to give us the money back and some scoops of ice cream as a gesture of goodwill. Such great customer service and it was really appreciated - thank you :)

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Claire Hill . 2020-08-19

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Just had an amazing come dough dessert delivered to finish off our inproptu bbq evening. Beautiful. Can't wait to actually visit now

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Kendal Briggs . 2020-08-07

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I ordered kinder surprise cookidow it was very tasty😋 comes with kinder chocolates, Marshmellows and white chocolate sauce, chocolate sauce I am looking forward to order again 😍gelato cremary 😍

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Yogeshchandrareddy byri . 2020-07-31

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I've order a kinder Bueno cookie dough and a Gelato Creamery special freak shake for delivery. It has arrived with in no time and the food was sooo tasty and enjoyable. Completely satisfied with the service and willing to order again.

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Kanaparthi Abhilash . 2020-07-25

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Delicious food with a fast delivery and the presentation was very good. Worth it for the money spent. Hoping to order again soon.

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Mavi Mahesh . 2020-07-25

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It was fast 40 mins early and the cheese cake was nice but the milk shake tasted like my grandads cough sweets and not very thick

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dscoots . 2020-07-13

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Ordered on Uber Eats for 2 cookie doughs, a “make your own” one and a kinder chocolate one They arrived very early and were nice and fresh, good quality and tasty. However we didnt recieve the Gelato flavours that come with the cookie dough, which was very dissapointing.

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Jack Dyas . 2020-07-12

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Absolutely beautiful, I got banoffee cookie dough and it was amazing. Highly recommend

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joanne nolan . 2020-06-03

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Very good food very yummy always and very quick delivery and friendly drivers keep up the good work 👍

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Jess Goodwin . 2020-06-02

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Ordered for a waffle and a shake....liked the way they handeled the food...customer assistance was soo likely

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Mar Reddy . 2020-05-04

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It was my first time ordering from here it did not turn up the driver said they knocked when they did not even turn up the customer service was so poor and unfriendly I would not recommended this place to anyone it is horrendous if you are thinking about ordering from here order at your own risk but you have been warned

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steven smith . 2020-05-01

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Just ordered the banoffee waffle, not very good. The waffle was hard, cold and tasteless like Itd been sat out for a few days and for the £8 we spent it was not at all worth it. Will not order again.

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Ben Emery . 2020-05-01

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Food was absolutely beaut! Staff were extremely helpful and friendly when picking up the food and the food was ready 10minutes before my scheduled collection time which was perfect for me. Will definitely be coming back.

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venkateswara reddy nadikattu . 2020-03-18

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Fresh, Excellent food, superbly made and presented - gem Of desserts great service and the best service I've come across.

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sravan gandham . 2020-03-18

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5/5 Excellent food, superbly made and presented - great service and the best service I've come across.

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Nadikattu Venkateswarareddy . 2020-03-17

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