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4,5

Based on 559 opinions finded in 2 websites

4.0Ambience4.5Cuisine4.0Price4.0Service
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Nº 164 in 1017 in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH.. creammustsorbetcoffeechocolatepistachiominthazelnut

comment_iconOpinions

The hot chocolate is 😍👌🏻👌🏻👌🏻10/10 made me feel very warm and cozy

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Ruby . 2024-03-03

MORE AT Google

The Crema Siciliana ice cream was sublime! And the staff were very friendly and helpful.

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Neville Hunt . 2024-02-18

MORE AT Google

Craving creamy Italian gelato? Danieli delivers! Indulge in their delicious flavors alongside perfectly brewed coffee. The staff is friendly, but the cozy space fills up fast, so be prepared for a possible wait.

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Super Aba . 2024-02-17

MORE AT Google

Amazing gelato and a truly superb hot chocolate, served with a smile. Will make a bee line for here whenever I’m in Richmond and fancy something sweet. Everything is reasonably priced and made on premises, can’t really do better than that.

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Jack Travis . 2024-02-17

MORE AT Google

The drink was excellent; however, the service provided was far below the expected standard. The woman serving me did not seem pleased at all and was quite rude in her behaviour.

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André Sacramento . 2024-02-11

MORE AT Google

My girlfriend has been telling me about Danieli’s for years - usually unprompted! Finally got a chance to go and tried the vegan dark chocolate and the pistachio gelato on her recommendation. Among the best ice cream I’ve ever eaten - worth the hype.

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Matt Dagnall . 2024-02-11

MORE AT Google

Usually when I drink hot chocolate with a thicker consistency I have to drink water to wash it down, but this was not the case here! Absolutely delicious hot chocolate, had to come twice to secure the hot chocolate powder and bring it to germany :) loved it! Definitely worth a try Also the workers are soooo nice, definitely a plus as well

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Esra Öner . 2024-01-29

MORE AT Google

Thick, creamy hot chocolate, I doubt there’s better in London.

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Alex Harrington . 2024-01-22

MORE AT Google

A place I normally only have visited in the summer months for their excellent ice cream.Today I wanted a coffee so let’s try it and it was lovely strong and tasty. (Flat white) As always the staff are friendly and helpful.

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George Boothroyd . 2024-01-12

MORE AT Google

The famous signature hot chocolate surpassed all my expectations. So thick and not too sweet.

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Meghna Haridas . 2024-01-12

MORE AT Google

Sampled the famous hot chocolate. So thick and delicious. Costs £3.50.

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Catherine Musyoka . 2024-01-09

MORE AT Google

A charming, intimate venue with an extensive gelato selection and an unbeatable signature hot chocolate – the ultimate indulgence.

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Rahul Sunuwar . 2024-01-07

MORE AT Google

Cute little cafe in Richmond, saw this hot chocolate on Instagram and it lived up to its hype ! It’s good for both a quick stop and sit in. We had the hot chocolate to go and enjoyed every bite of it. Yes, bite and not sip. It’s so thick that you need a spoon to eat it. Also it’s Pocket friendly cost just 3.5 pounds

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Ritu Nathawani . 2024-01-04

MORE AT Google

Richmond’s finest. Contrary to what the 1 star moaners have unfairly written it’s a clean 5 star sweep from me. Daniele’s is a lovely, independent business serving Richmond’s most discerning. I’ve previously had the fine chocolates - which do not disappoint and now the Signature Hot Chocolate - the one that’s taken social media by storm and for good reason. It’s for everyone. Literally. For those who partake in dairy to those who don’t. Believe the hype - it’s really good. Verdict: The best! Type: Ice cream, chocolates & delicious hot drinks Recommend: Absolutely 100% Price Point: $ Ambiance: Good Vegetarian Options: Plenty Vegan Options: Yes Need to book? No Will I return? 100% yes!

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Table 8 . 2023-12-24

MORE AT Google

Loved their hor chocolate! Authentic Italian way, very thick and not overly sweet

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daniela gonzalez . 2023-12-18

MORE AT Google

Yummiest and thickest hot chocolate

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Charru Pooja Srinivasan . 2023-12-18

MORE AT Google

Indulge in the rich, velvety warmth of hot chocolate at this charming spot nestled in one of my favorite corners of London – Richmond. Situated on a quaint street, just opposite Oree and Gant along Richmond High Street, it draws a lively crowd seeking both ice creams and the enticing hot chocolates. Tailored for true chocolate aficionados, the hot chocolate here is thick, dense, and wonderfully intense – a heavenly treat. While I haven't explored their ice creams yet, I'll update this review once I do. In the meantime, don't miss out on the delightful panettone priced at £2, offering the perfect counterpoint to the robust hot chocolate experience. This establishment secures my second spot for hot chocolate in London, boasting a commendable rating of 4.8 out of 5.

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Kyle Meyers . 2023-12-16

MORE AT Google

We were it was the best hot chocolate in London and we were NOT disappointed. Vegan options too

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Shona Masson . 2023-12-10

MORE AT Google

Great Service and lovely chocolate for only 3£ 🥰

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Johanna S. . 2023-12-06

MORE AT Google

Signature hot chocolate is to die for a must have even thinking about it now 🤤😋

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nigel maunders . 2023-11-21

MORE AT Google

Don’t come here for a coffee, the latte was milk

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Jake Robson . 2023-11-19

MORE AT Google

Their signature hot chocolate (£3) is reminiscent of the thick chocolate drink that I had in Barcelona where you dunk the churros. Very satisfying! It is also cute that the baristas are really fascinated by the hot choco’s sudden popularity because of Tiktok.

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Karl Joseph Martin . 2023-11-12

MORE AT Google

One of the best hot chocolate I have tasted.Friendly staff and quick service. Drinks are competitively priced. Nearest parking is at Waitrose. The only downside is the traffic going to that area but it was worth the hussle.

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Jose Espinosa . 2023-11-10

MORE AT Google

Delicious hot chocolate affogato; hazelnut and pistachio ice cream.

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Valerie Colbourn . 2023-11-08

MORE AT Google

Sometimes in life you have to RAVE about a business. I have been shopping at Gelateria Danieli and chocolates for years now and sometimes we forget to give credit where credit is due. I find it hard to go anywhere else to buy presants for others - as well as myself and my family. Not only is the quality of their chocolate and icecream SUPERB, I particularly want to commend Jo in the chocolate shop. She has been there for years and goes above and beyond every single time I go in there. I know how hard the owners have worked over the years to survive as a small business and I would always encourage people to go there to support them. They deserve it so much and I promise you their products are amazing. Personally I never understood what good chocolate and ice cream tasted like before I went there. It is a little bit of heaven. Thank you and bring on Christmas when I shall be buying all my presants from there. Caitlin Limmer

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BeaRCat Running Club Office . 2023-11-04

MORE AT Google

We have been regulars at Danieli for many years now, and love their gelato and chocolates. We’ve now discovered their hot chocolate which is INCREDIBLE!! More than anything, we love Danieli because of the warmth of Bridget, Carlo and their team; every visit there feels like a special occasion. Thank you.

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Caoimhe Bamber . 2023-11-04

MORE AT Google

The way the Owner speaks about his staff is disgusting. Carlo is sick and needs to be fired asap. They are so unprofessional and need to be stopped asap. Only one girl who worked there was nice but she got spoken to like she was nothing by the owner. It was absolutely horrible to hear. No one should come to work and be made to feel this way. 0 stars.

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Skye Navarro . 2023-11-03

MORE AT Google

Gelato was ok but a bit hit and miss with flavours. The service was unfriendly and seemed like the server just wanted us to leave.

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Corina Pickering . 2023-10-28

MORE AT Google

Fantastic Italian Ice Cream, worth queuing for! Creamy and delicious gelato with the option to enjoy two flavours in one cup or cone. Danieli is perfectly located near Richmond Green. It's a cute shop with lots of interesting treats and a friendly atmosphere, making it a perfect spot for enjoying a sweet treat on sunny days.🍦☀️🌳

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Harps Kalsi . 2023-10-26

MORE AT Google

hmmmm - Rocher, Biscuit and Coconut... 😋😋😋😍

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n. yasha . 2023-10-12

MORE AT Google

Delicious! A little bit of a wait, but worth it.

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Ajay Padharia . 2023-10-07

MORE AT Google

I paid £5 for 2 scoops and the portions were really small. The customer service was really bad, we came into the shop and the lady was ignoring us. I'll never come back here.

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Harni Paul . 2023-09-22

MORE AT Google

This place is amazing, placed perfectly next to the park, the gelato is great, most of the time there is a queue but is all worth it

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Teodora Rosculet . 2023-09-21

MORE AT Google

Usually they give me a nice big scoop but today these 2 ladies gave the most smallest scoop with it being finished in seconds and all that for 7.00 together. BIG SCAM GIVE PEOPLE BIGGER SCOOP

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Mithra Salehi . 2023-07-20

MORE AT Google

Best vegan chocolate ice cream around.

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Fiona Kane . 2023-07-15

MORE AT Google

Think I've found my new favourite Gelateria in London, won't be going anywhere else! The pistachio is sensational.

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Rafi Mandel . 2023-06-26

MORE AT Google

I used to love Danieli’s ice creams. But lately they are all melted. More of pudim than an ice cream.

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Ana Matias . 2023-06-23

MORE AT Google

got the rum & raisin and the pistachio. they were generous with the raisins and although I wish the rum came out more strongly I could certainly taste it still, and the pistachio basically checked all my boxes

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Fangwei Cai . 2023-06-22

MORE AT Google

Good service and delicious ice creams if a little on the expensive side.

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Alastair Sturgis . 2023-06-19

MORE AT Google

For me that have the best ice cream in Richmond. They stracatella is a dream. Make sure to try it out.

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Cem ERTEN . 2023-06-18

MORE AT Google

Jätte god gelato i en väldigt mysig gränd i Richmond. Hon bakom disken var väldigt trevlig och erbjöd oss att provsmaka.

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Gustav (Nicheen) . 2023-06-17

MORE AT Google

You should bring back the tasters but only for your usual customers as I’m quite picky when it comes to ice cream so I just stick to the same flavours in your shop but it’ll be nice to have samples even if its just 2 small tasters

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Amber Y . 2023-06-04

MORE AT Google

Lovely little place for ice cream lovers! You can eat in or take away. I absolutely loved it. 👍

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Aaliya . 2023-06-01

MORE AT Google

The lady at the counter made a bold statement that they have the best pistachio ice cream, so I had to try, right? My goodness, it is really delicious, the best pistachio ice cream I have ever had. Seriously. The other flavours are of course great too. Only shame it is a bit far for me, otherwise would be here every day. Oh, and be prepared for queues on most sunny days, but customers are swiftly served and the ice creams are well worth the few minute wait.

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Jan Hacha . 2023-05-20

MORE AT Google

Terrible value for money. £7 for 3 small scoops. Flavours are pretty bland tasting and ice cream is too icey to be classed as good gelato. Shame! (Traducido por Google) Terrible relación calidad-precio. £7 por 3 cucharadas pequeñas. Los sabores son bastante suaves y el helado es demasiado helado para ser clasificado como un buen helado. ¡Lástima!

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Matt T . 2023-05-19

MORE AT Google

Fantastic Italian Ice Cream, worth queuing for! All flavours are very rich and the texture and temperature is perfect. I love the coffee ice cream as it's made with real espresso not just flavouring, it has a caffeine kick to it! Every flavour served is amazing :) The second shop on the corner of the Green sells unique chocolates too. Treat yourself to something special and sweet at Danieli! (Traducido por Google) ¡Fantástico helado italiano, vale la pena hacer cola! Todos los sabores son muy ricos y la textura y temperatura es perfecta. Me encanta el helado de café, ya que está hecho con espresso real, no solo con sabor, ¡tiene un toque de cafeína! Cada sabor servido es increíble :) La segunda tienda en la esquina de Green también vende chocolates únicos. ¡Disfruta de algo especial y dulce en Danieli!

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Tony Karim . 2023-05-14

MORE AT Google

The best ice cream in London!!! (Traducido por Google) El mejor helado de Londres!!!

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Alex Mc . 2023-05-08

MORE AT Google

Really liked the flavours (Traducido por Google) Me gustaron mucho los sabores

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Adriana Nica . 2023-05-08

MORE AT Google

Beautiful delicious Italian ice cream with so many varieties. Mango and coconut sorbet is so good (Traducido por Google) Hermoso delicioso helado italiano con tantas variedades. El sorbete de mango y coco está buenísimo

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Lady Phuong . 2023-05-02

MORE AT Google

Usually very friendly and the lady in the chocolate area was very nice and friendly but in the ice cream section around the corner was not the friendliest and for the price you pay I think I shall skip any future visits (Traducido por Google) Por lo general, muy amable y la señora en el área de chocolate era muy amable y amigable, pero en la sección de helados a la vuelta de la esquina no era la más amigable y por el precio que paga, creo que me saltaré cualquier visita futura.

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Stephanie T . 2023-04-07

MORE AT Google

A "MUST stop" when in Richmond! Independent from the time of the day..... Never regretted 😉 (Traducido por Google) ¡Un "DEBE parar" cuando esté en Richmond! Independiente de la hora del día..... Nunca me arrepiento 😉

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Eda Tekiroglu . 2023-04-06

MORE AT Google

Really friendly staff!! Charlotte and Phoebe were lovely and the ice cream was really delicious will be going back again! Pistachio is the best flavour (Traducido por Google) Personal muy amable!! Charlotte y Phoebe fueron encantadoras y el helado estaba realmente delicioso. ¡Volveremos otra vez! El pistacho es el mejor sabor.

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Imaan Saeed . 2023-04-03

MORE AT Google

Sorvetes muito bons. Sabores legais, atendimento muito bom. Os chocolates e os cafés são um show a parte.

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Walter Carrara Loureiro Junior . 2023-03-28

MORE AT Google

Excellent Gelato Ever. I have not found better .. from the moment they had a kiosk in centre court.. to the place in the bentalls and now only in Richmond. I trek 40 mins for my 2 scoops in a cup and also have take away now . As a lover of Gelato... Danieli is my go to place always.

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Sand San . 2023-03-19

MORE AT Google

Really excellent ice cream or rather gelato. Recommended!!

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Thomas Maufer . 2023-02-15

MORE AT Google

Delicious and friendly as always

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David Silva . 2022-11-06

MORE AT Google

As good as any gelato in italy. Chocolate hazelnut and mango were amazing

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Dan S . 2022-09-03

MORE AT Google

A very cute little shop. Decent gelato and a very nice hot chocolate. No room for indoor seating but just across from the green (Traducido por Google) Una pequeña tienda muy linda. helado decente y un chocolate caliente muy agradable. No hay espacio para asientos en el interior, pero justo al otro lado del green

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Gauri . 2022-08-25

MORE AT Google

Absolutely delicious treat for a hot summers day! Mint Chocolate Chip and Bakewell Tart flavors were made for warm summery days. Definitely recommend a visit if you’re in the Richmond area. They also have a connecting cafe with coffees, chocolates, and sweets. Conveniently located near Richmond station and Richmond Green park. I’ll look forward to my next visit! (Traducido por Google) ¡Absolutamente delicioso regalo para un caluroso día de verano! Los sabores Mint Chocolate Chip y Bakewell Tart se hicieron para los días cálidos de verano. Definitivamente recomiendo una visita si estás en el área de Richmond. También tienen una cafetería conectada con cafés, chocolates y dulces. Convenientemente ubicado cerca de la estación de Richmond y del parque Richmond Green. ¡Esperaré con ansias mi próxima visita!

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London M Core . 2022-08-24

MORE AT Google

Lovely and tasty ice cream!!! (Traducido por Google) Precioso y sabroso helado!!!

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Ani Wartfort . 2022-08-15

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Best gelati I’ve ever had! (Traducido por Google) ¡El mejor helado que he probado!

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TimWindsurf . 2022-08-14

MORE AT Google

Excellent selection of gelato, efficient and very friendly service! A must when in Richmond. (Traducido por Google) Excelente selección de helados, servicio eficiente y muy amable. Una visita obligada cuando en Richmond.

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Kim Bast . 2022-08-14

MORE AT Google

Refused to offer tastings, and assured me their gelato was top notch. It wasnt. Disappointing experience all round. (Traducido por Google) Se negó a ofrecer degustaciones y me aseguró que su helado era de primera categoría. No lo fue. Experiencia decepcionante en general.

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Kat Holmes . 2022-07-28

MORE AT Google

I got in Danielli to taste a gelato but I disliked how the flavours where looking . They looked very messy and the sensation overall was not of a really clean shop (Traducido por Google) Entré en Danielli para probar un helado, pero no me gustó cómo se veían los sabores. Se veían muy desordenados y la sensación general no era la de una tienda realmente limpia.

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CPAMSG M . 2022-07-17

MORE AT Google

Awful customer service from the young blonde lady with a sassy attitude. Told me they were environmental friendly yet still use plastic spoons, apparently they tested wooden spoons but they “splinter”. Also you are not allowed to try testers of the ice cream before buying. (Traducido por Google) Pésimo servicio al cliente de la joven rubia con una actitud atrevida. Me dijeron que eran amigables con el medio ambiente pero que todavía usaban cucharas de plástico, aparentemente probaron cucharas de madera pero se "astillaron". Tampoco está permitido probar los probadores del helado antes de comprarlo.

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Chander Sidhu . 2022-07-11

MORE AT Google

Best ice cream in Richmond upon Thames, Greater London

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Imran Ispahani . 2022-06-15

MORE AT Google

Came here on Sunday afternoon as the queue was long and the gelatos promising. The flavours are hit or miss. The yoghurt apricot gelato and the chocolate gelato were very delicious! The cherry biscuit flavour was not good, it didn’t taste of cherry at all. Overall nice but ridiculously overpriced! 3 scoops in two ice creams cones came to over £7!

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R. R. . 2022-06-07

MORE AT Google

A plethora of treats. The gelato is creamy and cold, and you can have the cup or cone split in half for two flavors. Tastes are crafted for definition and remembrance: the salted caramel “is” salted caramel. Grab a latte and chocolates too.

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Justin Rogers-Cooper . 2022-06-06

MORE AT Google

Overpriced, tiny portions, not the best quality chocolate, too sweet. Service tired. Avoid or go to Gelatiera Covent gardens

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JUDr. Zlata Albijani Ph.D . 2022-06-03

MORE AT Google

Some of the best gelato I have ever had. I love the pistachio and the cherry. ***Don't even THINK of going to Venchi or Amorino*** Danieli is the ONLY place for gelato in Richmond!!!

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Tawny Melon . 2022-05-29

MORE AT Google

The ice cream is fine but the cup was half empty, feels like a scam having paid £5 for 2 spoons. Also, it is not possible to see the ice cream, you have to order from outside of the shop, which is very strange, I would like to be able to see what I’m buying.

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C M . 2022-05-28

MORE AT Google

What's not to love! Best ice cream in Richmond. (Traducido por Google) ¡Qué no se podría amar! El mejor helado de Richmond.

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Lily Rose . 2022-05-07

MORE AT Google

Poor quality ice creams! No love and no flavor! (Traducido por Google) Helados de mala calidad! ¡Sin amor y sin sabor!

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Daniel Jaen . 2022-04-30

MORE AT Google

Most probably best ice in the area and beyond

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Michael B . 2022-04-17

MORE AT Google

It was a very hot and sunny day. The queue for icecream was long but moved really fast and was definitely worth it. The ice cream was amazing and the staff friendly

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S Barry . 2022-04-17

MORE AT Google

Stopped in for Raspberry Gelato and perused the chocolate eggs and all things chocolate. Always nice to see smiling staff.

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John Stone . 2022-04-13

MORE AT Google

Amazing selection of Gelato flavours at a reasonable price. Have to try the coconut flavour!!

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Agilesh Singaraj . 2022-03-30

MORE AT Google

The best ice cream in Richmond!

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Robert Atherton . 2022-03-07

MORE AT Google

Hidden yet thriving, it’s the best ice cream in Richmond. The pistachio gelato is mouth-wateringly good.

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Santa Bernate . 2022-03-03

MORE AT Google

I didn’t quite like the taste else huge portions

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Alegooglehome None . 2022-02-21

MORE AT Google

They have great gelato with a wide variety of flavours!

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Matt P . 2022-02-03

MORE AT Google

Our go-to place for gelato, gifts and treats. The chocolates are a work of art and absolutely delicious - they make the most special gifts as they come in a beautiful gift box with a ribbon. The staff behind the counter are always super friendly and happy to take you through the many creations on offer. You have to try the Yogurt & Fig gelato too - it's sensational!

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Jessica Homer . 2022-01-29

MORE AT Google

Small shop in an alleyway in Richmond the ice cream is out of this world sadly no body knows why they close at 6pm it's very odd!!

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Kambiz Rassa . 2022-01-19

MORE AT Google

The staff is very friendly, love the gelatos and the coffee and hot chocolate is something worth of trying!

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Linconl Abbiati . 2022-01-10

MORE AT Google

Excellent coffee, variety of chocolates and icebreaker. Friendly staff.

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Mohsen Mirza . 2022-01-01

MORE AT Google

I am sure the ice cream is good. This review is for coffee only. 2 times we have taken coffee from here, both times the coffee was cold and tasteless. Suggest you don’t come here for coffee. It’s a shame as it is ideally located for grab and go for the green.

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Jason Beard . 2021-10-31

MORE AT Google

Lovely ice cream with lovely service

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Nicole Rahimzadeh . 2021-10-09

MORE AT Google

Best ice cream in town, fruity favours are all yummy

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Y Luo . 2021-08-31

MORE AT Google

Avoid this place, after queueing for a while the rude staff would not serve coffee with the ice cream even though the machines were right next to them and told me to go and queue again at the branch down the road for coffee. They pointed at a tiny sign by the door like I should have known better, when it is their fault for being lazy and having a terrible system in place. Ice cream wasn't even nice the pistachio was icy.

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Frank Smith . 2021-08-14

MORE AT Google

We had a mandarin sorbet, vanilla and strawberry ice cream ... WOW.

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Mrs O . 2021-07-16

MORE AT Google

Best gelato I've had in London, so delicous. There's always a great selection of flavours. The salted caramel is devine! Nothing better than stopping for a cone and having it on the green.

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s k . 2021-06-24

MORE AT Google

Always deliciously Italian gelato. Best in town... but there are new arrivals nearby, from Italy as well... Gelateria Danieli has been for years the pinnacle of tasty ice creams in London. The trendsetter. The master... Now Italians are coming in bigger numbers to Richmond. We are being deliciously invaded...

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Robert Jezierski . 2021-06-16

MORE AT Google

8/05/21 As I entered the store, you receive the mouthwatering smell of freshly made gelatos, ranging from coffee to vanilla. All made in the store by their Italian Chef who is super friendly and spend most of his time at the back. At the front of the store you are met with two lovely waiters who treat you as family and smile when you are a frequent visitor. The shop is built to have Italian inner design going away from their natural bright colours to a more rich brown. If you ever eat in, you will hear the passive Italian conversations they are having at the back which somewhat take you to Italy as if this place is a portal to their dimension. The flavours are unique and rich, the caffe flavour (my favourite) accompanied by straciatella, is a wonderful mix that I enjor. The room is moderately lit with the main focus on their gelato, almost as if to put it on a pedestal and showcase it to the passerby s outside. --(later_

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yeet master . 2021-06-08

MORE AT Google

The best ice cream in London. It's extremely creamy and portions are very generous. It's trully italian. The staff are very friendly and polite.

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Kasia P . 2021-06-07

MORE AT Google

Best gelato in town, and friendly service!🍨

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Astrid Barnes . 2021-05-31

MORE AT Google

Very very good ice cream! Real Italian ice cream. Definitely I'll be back.

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Filippo Previtali . 2021-05-29

MORE AT Google

The salted caramel is delicious

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Sunil Bhatia . 2021-05-27

MORE AT Google

We met a friend here and then she introduced us to this LOVELY place. I'm Gluten Intolerant and even I can eat here!!!! Who doesn't want tasty ice cream.We do not live near this diamond and I'm so glad, as I wouldn't stop visiting.It is a 20-30min drive from Shepherd's Bush, and well worth the visit. There are always lines there on the weekend, however you will not be waiting too long.The staff are welcoming and are more than happy to inform you of the ingredients of whatever you fancy, great especially if you have allergies.Great place, wish there were more around.

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MumandSon8607 . 2021-05-12

MORE AT TripAdvisor

Fabulous coffee. Lovely people!!!!

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Leo Andrew . 2021-05-11

MORE AT Google

I love this place, amazing ice cream and lovely staff. It really was a godsend throughout the lockdown. We are moving and it's one of the things I'll really miss!

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Jenny Golten . 2021-05-02

MORE AT Google

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creammustsorbetcoffeechocolatepistachiominthazelnut