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4,2

Based on 1.636 opinions finded in 3 websites

3.6Ambience4.2Cuisine3.6Price3.6Service
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We visited this place about a year ago and it was great that time. Today - total disappointment. We ordered 3 well done burgers and one medium rare. All 4 (including medium rare one!) were burnt. No draft beers today. It was not straightforward to get not ice cold tap water for our baby. First, they told they have only ice cold water, when we asked just a glass from the tap, they told they only have some special water tap with cold water. At the end we asked hot water from coffee machine to mix, that finally worked, but the staff was not able to suggest that without us, unfortunately. When I payed the bill the waitress pushed “ok” on card machine for optional service charge without even asking if I want to pay it. I paid it, but, today did not deserve any service charge to be honest.

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av2014sky . 2023-09-06

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felt a bit ignored, long wait to order and would have done it online but someone else’s bill from before us was still there when we scanned the QR code on the table. Forgot our drinks or they never arrived but there was no staff around to ask until the food got to the table and one of the waitresses did apologise for the wait. Not sure if it’s short staffing but it looked like the waiting staff were the ones having to cook the food and serve? just seemed like a lot even though it wasn’t busy it was causing them to forget things. Me and my partner felt too awkward to ask to take the 10% service charge off, but as we both work in restaurants/hospitality it felt very impersonal and probably wouldn’t come back.

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Megan D . 2023-04-05

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Wow! This restaurant was so yummy! The food wasn’t too pricey at the portions were extremely good. The staff were very nice and never took to long. Lovely view of the park and when we went it wasn’t too crowded. Would definitely recommend and i will for sure be going again!

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Tabitha M . 2023-04-01

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I've visited this branch a couple of times now (it's rare for me to be in Cambridge) but stopping here is always a must! Staff are always friendly, in particular our waiter. He is always helpful & approachable, takes the time to explain the menu & make sure you are comfortable. The food is on point too! Honestly the nicest burgers I've ever eaten, full of flavor, chunky chips were out of this world & the milkshakes are to die for. I find the restaurant very comfortable too, it has been clean and tidy on every visit so far & the aesthetics and atmosphere are nice, music not too loud, etc. Only complaint, if any, is that it can be a little bit chilly by the big windows but it's not that bad. Eating here has been one of my best experiences when dining out, if burgers & shakes are your thing then go for it & treat yourself! It's well worth a visit, especially for the price :)

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Culture45810393923 . 2023-02-11

MORE AT TripAdvisor

The staff knew exactly what was on the menu and the food was superb. I would highly recommend to anyone in Cambridge craving a burger

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MrStuckman01 . 2022-04-26

MORE AT TripAdvisor

Juicy, a very good messy, and full of flavor. Highly recommend these burgers. Wish we could give it a 4.5. Interesting sides with a twist, try the matchstick fries and garlic slaw. We tried 3 different burgers, each had a distinct taste, not your regular burgers here.

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Natalie M . 2022-04-25

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We felt a bit ignored for one and two we waited AGES for our burgers and when the time arrived (about 45 minutes later even though we ordered the exact same burgers and it wasn’t particularly busy) we only received one of our burgers. the manager came and told us that the other one would be a little wait and then the waiter came over to tell us how the burger would be late as he thought it was his so he ate it. There was no resolution to this issue and even when we received the rest of our order it was cold and not very pleasant to which we mentioned During the check back. However they still seemed unapologetic and there was still no resolution. Coming from 2 hospitality workers it was just unpleasant and we both left feeling sick and unhappy.

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O5371YIsallyr . 2021-12-11

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We highly recommend this restaurant for a great burger with friends and family. Customer service was excellent and we were greeted and seated by a friendly & professional manager. He enquired if we’d eaten at GBK before and happily discussed the menu and gave some great recommendations to us. The burgers did not disappoint! In fact, I’d say they were the best I’ve had for quite sometime. They were cooked as requested and tasted juicy and chargrilled. Delicious. Sweet potato fries were a hit as were the chunky chips and amazing onion rings. We also enjoyed the refillable sparkling cordials - great flavour combinations. Unbelievably, the children still had room for a shake which we took away with us so we could walk it off! We would definitely revisit GBK and highly recommend the Cambridge restaurant. See you soon!

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NMis73 . 2021-09-05

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Really good take out experience. Fab falafel bunless salad and loved the banana blossom starter. Very well packed- perfect to eat in the park in Cambridge-we asked for some forks and we’re given wooden ones. Easy ordering easy pickup.

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Selley83 . 2021-08-01

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Lovely takeaway. Stopped off for a pickup to take to the green. Banana blossom starter lovely. Even provided with wooden fork. Excellent service. Well packaged.

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travellinglilylou . 2021-08-01

MORE AT TripAdvisor

Amazing food. Chips were great! Burger was amazing. And the customer service in here! Perfect. Highly recommend. Walked in second we walked in we were given a bottle of water and two glasses! Ordered on the app food was with us quickly… drinks come instantly. The guy that served us had a good sense of humour and really knew how to run the place. Food ✅ service ✅ speed ✅ smashed it. Thank you.

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20LukE . 2021-07-21

MORE AT TripAdvisor

We booked a table on the evening before we took my son home from university. We were shown to our table which had a lovely view over Parker's Piece. Ordering and paying for food was easy using the QR code and the website, although I couldn't provide a tip as we hadn't sampled the food or service at that point! The burgers could be selected to be cooked to your liking and they could be customised - deduct or add items, including the bun - as could the sides. The drinks arrived quickly and the food soon after. The burgers were cooked perfectly as were the fries. The onion rings were neatly stacked and weren't greasy. The garlic slaw was outstanding! Garlic-laden (as you might expect) and flavoursome. Having sampled a number of American diner style burger restaurants, including a couple local to us at home in Cornwall, I had "set the bar" in my head as to how good the food at GBK had to be. It didn't disappoint! The only reason I didn't score them a five was because the skinny fries weren't quite as good as the skin-on chunky fries. Some of the drinks were sublime - rum and oreo chunks shake, for example. Altogether an extremely good meal with a lovely view.

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Martin P . 2021-06-28

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I don’t normally leave reviews but this was some of the best service I think I’ve ever had. Don’t typically expect that from a chain but we were so impressed. Louis was absolutely amazing - someone give that man a pay rise!!

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carolinebQ9466LJ . 2021-06-25

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had an amazing meal, food was excellent and the service was so good. fabio served us and he honestly made my day, was really attentive and polite and refused a tip even though he really deserved it because he said we were lovely, can’t compliment him enough !!!

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flo0o0o0o . 2021-06-04

MORE AT TripAdvisor

We visited yesterday evening, had to write a review because it was amazing! With the current state of play with everything GBK were on spot with all aspects. Hand sanitiser, cleanliness and the food piping hot! Whilst stood at the till I witnessed staff members washing their hands every minute or so it felt. This was super reassuring and testament to the fantastic service delivered. I didn’t get the name of the staff members but they were super attentive and lovely. Thank you so much for a wonderful experience, we will be back!

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Mrs_Shy . 2020-12-12

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Ordered from here for Uber eats delivery bloke on a bike brought it swearing and moaning it was to far away for him food was cold and had fell to bits looked like if had been hot would of been nice contacted gourmet who couldn’t have cared less contacted Uber who at first said refund then really said toughPoor poor service from bothI only wonted 2 burgers and 2 chips paid £40 and was cold and had all fell over If had resent hot I wouldn’t have complainedAlso disgusted with Uber

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suegE4880XB . 2020-12-08

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Los protocolos de seguridad e higiene fueron algunos de los mejores que he experimentado: desinfectante a la entrada y salida, cubiertos envueltos individualmente y formularios en papel para rastrear y rastrear.El gerente fue muy atento a mis alergias, dijo que mi comida se prepararía por separado y se verificó varias veces que estábamos contentos con nuestra comida. También fue muy agradable y alegre.Las hamburguesas eran deliciosas y de tamaño generoso. Las patatas fritas eran superfinas. El servicio fue rápido. No suelo escribir reseñas de restaurantes, ¡pero esta valió la pena! Lo recomiendo completamente.

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mazzak21 . 2020-09-02

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Fast and friendly service good prices excellent food and a view of the park, go, now! Stupid TripAdvisor needs more characters so here they are

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Robltc . 2020-09-01

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Mi novio y yo cenamos allí para sacar provecho del 50% de descuento. Sabíamos que esta cadena hace hamburguesas increíbles y este lugar lo confirmó. La comida era increíble, tomé la hamburguesa con salsa de falafel que era muy suave y sabrosa. Las bebidas gaseosas rellenables también fueron muy refrescantes. Luis fue nuestro servidor y fue muy amable con nosotros, desafortunadamente, como se esperaba, el lugar estaba bastante ocupado, por lo que el servicio no estaba en la cima (sospecho que no tenían suficiente personal debido a los recortes de personal y también tenían muchos pedidos en línea), pero él Siempre me aseguré de que estuviéramos contentos con todo (después de un comienzo un poco lento). ¡Definitivamente lo recomendaría!

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Anamariu92 . 2020-08-10

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Best burgers and best staff. My cousin and I had lunch at GBK Cambridge and the service was absolutely fantastic. The staff is friendly and helpful and the food is amazing. We totally recommend this place:)

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Elena N . 2020-08-08

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No hicimos ninguna reserva, pero nos recibieron y nos sentamos en la parte delantera del restaurante.No hay problemas para pedir hamburguesas sin ingredientes específicos y salsas adicionales.Las hamburguesas estaban a la altura habitual de otros GBK, las papas fritas flacas y la salsa de mayonesa de ajo siempre hacen una buena combinación.

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RKanharn . 2020-07-17

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fue recibido con una sonrisa. El servicio es excelente y el amable personal es atento. Cada ingrediente es excelente, lo que hace que todo el plato sea excelente. Solo comí 2 sándwiches con pollo y carne con aros de cebolla y papas fritas, pero estoy completamente satisfecho. He ido otras veces en el pasado y el personal siempre es amable y servicial. gracias

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Antoniobatt8 . 2020-02-20

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Going bunless is a very good idea - you get a very nice salad in exchange and I never eat the bun anyway! Very pleasant service, nice food. I'd have had a beer but they were way too expensive. The falafels were very much enjoyed by one member of our party who repeatedly said how great they were. Until we asked her to stop. My vegan burger was very good too

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Crispin H . 2020-01-11

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Food was very good and fresh ! The spicy slaw was super crispy and burgers cooked to our expectations ! The cherry on the top was our server OLGA ;) very attentive and helpful ! Thank you for amazing meal and service !

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pampoochi . 2019-11-13

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I hadn't been here for a while and I began to wonder why.The staff were super friendly and the menu as tempting as ever.I think the GBK burger is one of the best burgers around and this was no exception. If you haven't been yet, go!

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vonireland . 2019-10-18

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Accueil très agréable, bugger délicieux tout comme les frites, avec une jolie vue sur Parkers Piece et de la bonne musique. Très bien mangé et passé un bon moment. Je recommande.

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Steph_Ced . 2019-10-03

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El lugar no dice mucho, peroLas hamburguesas su carne muy jugosa y con un excelente sabor que te dan ganas de repetir en otra ocasión otra hamburguesa, la acompañas con papas o bien con papas dulces, que en pocas ocasiones las había comido fritas como en ese lugar. Algo sucio los baños.

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rub_nm801 . 2019-09-30

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My son, my daughter (she is a very strict vegetarian) and I took a chance on this greasy establishment (filthy, oily, floors and cutlery-yuk!) and ended up with a ruined Saturday birthday luncheon for Brad (my son). It is lucky for them that we had a sense of humour that day otherwise there would have been an f-word Ramseyesque flip-out there and then (which we are known for in other establishments). Lucky. Very lucky.

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wrestlman . 2019-09-14

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Cool: es geht schnell: wir können direkt mit der App bestellen, ohne auf den Kellner zu warten: blöd nur, dass die Leute, die nach uns kamen (2 Tische) und beim Kellner bestellten, ihr Essen schneller hatten.Appbestellung macht den Restaurantbesuch unpersönlicher. :-(Sauberkeit ließ zu wünschen übrig, aber Blick direkt auf den Park Parkers Piece entschädigt. Warum dieses Lokal im Ranking so weit oben ist, wurde uns nicht ganz klar...

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Nora L . 2019-09-01

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One of the most delicious burger I've ever had. Nice environment, great view and helpful staff. Even if it was a bit expensive it definately worth the visit.

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Maria P . 2019-08-26

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El personal y el chef son muy amables y atentos, pero no demasiado abrumador. La oferta de almuerzo se sirve en una porción decente para llenarme durante todo el día. El batido es increíblemente refrescante y realmente mejor que Starbucks. Las patatas fritas están bien cocidas. Las mesas, el piso y los cubiertos están limpios. El inodoro también está impecablemente limpio. Un buen lugar para disfrutar del almuerzo mientras contempla la vista del parque.

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eveakj . 2019-08-05

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Have never had a bad experience at GBK and this was no exception, great quick service and food was amazing as usual.

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bethanyc533 . 2019-07-18

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Excellent place and great burger, the view towards the play ground is really good. The burger specifically was pretty good.

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Guna S . 2019-07-03

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Si bien sé que es la forma más moderna de realizar su pedido desde el mostrador con su número de mesa, lo tengo. Me gusta que me atiendan en la mesa, sí, ¡soy un esnob! ! De todos modos, el personal amable y servicial, la comida era buena, a mis hijos les encantó. Podría haberlo hecho con un mejor menú de postres que el helado, pero no puedes tener todo. Buena gama en el menú para elegir.

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stheedam . 2019-06-16

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El concepto es bueno, las hamburguesas en el menú son bastante creativas, las combinaciones de sabores van bien juntas. El entorno es informal pero agradable. Sin embargo, la música es muy alta y es difícil mantener una conversación, no un rompecorazones.

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hjjruk1 . 2019-05-31

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Decided to have lunch here last Sunday - as we often think about going here but never got round to it.

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Dallas89 . 2019-05-14

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Had a nice meal here after walking around cambridge. The location is really good and you can see the green behind the restaurant. Had a nice chicken burger and the service were good. Overall a nice meal out with tasty food. The strawberry milkshakes are delicious!

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Bagginson . 2019-05-08

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Very friendly and helpful staff. Very busy venue - mostly students. Sufficient menu choice . Service was quick. place was clean. But nothing "special"..

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Barry M . 2019-05-02

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Amazing burgers I had the beef patty,added avocado to it and got the same for my mum who had never tried it before and she really enjoyed it as well as the sweet potato fries

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exploring1987 . 2019-04-26

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My sons took me here as a birthday treat in March. The staff were extremely friendly and this helped make my special day a good one. The food was of a good quality and the surroundings were lovely, we sat towards the back of the restaurant looking out on to Parker’s piece a special Cambridge view.

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paulrV8484NZ . 2019-04-17

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Good burger with good extras. Service concept is simple - order and pay at the counter then the food is brought to you. Very busy but with a buzz.

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jim m . 2019-04-15

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食物很好,味道不錯,是非常好吃的漢堡和薯條,現點現做現炸熱騰騰的,價格也非常合理。服務不怎麼樣是缺點。

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HsiaoYunChan . 2019-03-15

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Went for lunch to Gourmet Burger Kitchen, we had a very pleasant meal. When you arrive you are seated and have to go to the counter to order your food. Our drinks were delivered promptly and the food was excellent.

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therichastill . 2019-03-06

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Tables, flooring, doors, stairs to toilets, and toilet area dirty and had not been cleaned in a long, long time. Needs a visit form Environmental Health. When I pointed out to a waitress that the floor was sticky in some parts and greasy in others, she said, "Yes, I know" We had to pay as we ordered and were very uncomfortable with the lack of cleanliness. We have visited other GBK restaurants that have not had this problem but it has made us feel we should think twice about visiting any GBK in future. If this is the customer area, is the kitchen the same, or worse?

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. 2019-02-14

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We booked a table for my brothers birthday, the staff were friendly & the food was great! Everything was cooked exactly as you’d like it. If definitely recommend trying on of the Oreo shakes!!

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. 2019-01-13

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El servicio fue lento, ya que tres miembros del personal no habían aparecido y estábamos allí en un momento muy ocupado. Los que estaban allí no podrían haber sido más amables al respecto. Nos dieron dos batidos de cortesía, así como abundantes disculpas. Cuando llegaron las hamburguesas eran excelentes y no nos arrepentimos de haber ido. Solo un pensamiento para el gerente, que no estaba allí hoy, no es una gran experiencia para los comensales ver a los desaliñados mensajeros de Deliveroo colgando por el mostrador, especialmente cuando las órdenes de comida para llevar están ralentizando el servicio en el restaurante. Ya hemos boicoteado un restaurante de Cambridge por esto.

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. 2019-01-02

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Fui hoy aquí con mi novia y las picaduras de halloumi eran enormes y muy buenas, las dos comimos una hamburguesa de pollo con migas de pan que era perfecta, sin problemas y todo fue atendido muy rápidamente y el personal fue muy amable y servicial. ¡Absolutamente recomiendo este lugar a cualquiera que busque un encantador y tranquilo restaurante para comer en Cambridge! En cuanto al precio, era bastante barato, para nosotros dos era como 30 libras, así que, en general, ¡no está nada mal!

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. 2018-12-29

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Chain sit down burger place. Reliable - good burger - looked like fresh. Hearty milkshake. They do takeout too.

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Ronjon N . 2018-12-02

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Mi compañero tuvo que ir a Cambridge en algún negocio nocturno y yo fui con él y antes de irnos decidimos tomar algo de comer y terminamos yendo aquí. La mujer que nos recibió fue amable y nos acomodaron enseguida. Tiene que ir al mostrador para hacer un pedido, lo que no fue un problema para nosotros, aunque algunas personas pueden tener una preferencia por el servicio de mesa. La comida y la bebida en sí eran sabrosas pero bastante caras, creo que lo que contribuye a que sea demasiado caro es que no viene como una "comida" y, en cambio, todo se vende como artículos separados (por ejemplo, si quieres papas fritas, debes comprarlas). por separado como un lado). Debido al precio, no estoy seguro de volver a una cocina de hamburguesas gourmet, pero fue lo suficientemente agradable.

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737parrisg . 2018-11-28

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Le personnel très à l’écoute, aimable et arrangeant (3 grosses valises et grande solicitation pour la carte étudiante)

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Juliette C . 2018-10-31

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Love GBK. Food reliable and hits the spot. Staff friendly. Have tried the app to order from table but easier to order at the desk. Usually go before a film 😀 Tip: Use Picturehouse discount for big saving

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mark_spu . 2018-08-25

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There are many really good burger restaurants in Cambridge, and GBK is one of them. Apart from the delicious choice of burgers, what always distinguishes this one from the others for me, is the outstanding service. Always friendly, always smiling and always with quick service. Congrats to this evenings manager and team. It’s this that brings me back with family time after time.

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ringram64 . 2018-08-06

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Wir waren als Paar zu Abend essen und sehr zufrieden! Der Service, der uns begrüßte war sehr zuvorkommen und wahnsinnig freundlich! Das Essen kam innerhalb von 10 Minuten, die Getränke quasi sofort! Das Essen (2 Burger, Pommes und OnionRings, zwei Saucen) war toll, geschmacklich klasse und frisch!

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kaethen . 2018-07-28

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多次到訪此餐廳,因為位置真的十分便利,有免費的花生吃,而環境也乾淨舒適,值得一推!特別推薦oreo smoothie,份量很大而且味道適中,是配漢堡包的好選擇

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by0268 . 2018-07-25

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Todo el mundo le gusta una buena hamburguesa. Por una buena hamburguesa, me refiero a una hamburguesa que tiene buena calidad de carne, un panecillo que mantiene su forma y algunas extras metido dentro para añadir algunos zing.

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Monsieurslinky . 2018-07-17

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Came for dinner to this restaurant. You order at the counter and choose a burger with sides of your choice. I opted for the bunless chicken satay burger. This was 50p extra without a bun, instead including a generous serving of 'Slaw' as well as a corn on the cob. I thought this was good value if you don't want the bread as these sides are more than £2 individually. I really enjoyed my burger, satay sauce tasted of delicious peanut. There was also garlic mayo on my plate. Overall a good experience and good value if you are sensible about sides.

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Pumpkinhead1 . 2018-06-24

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What a stunning burger. Great flavour, excellent meat and just all round hearty food. If I had to be critical the thick cut, skin on chips, were a little soggy, but that is splitting hairs. The Oreo milk shake went down so well with our American niece, she was dipping her skinny fires in it. Highly recommended.

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Simon M . 2018-06-18

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Friendly attentive staff and prompt service. The onion rings were amazing and burgers delicious. I'd go back just for the kiwifruit and habanero sauce.

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dogeared2 . 2018-06-12

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Fui ao GBK diversas vezes, os hambúrgeres são excelentes, muito saborosos, assim como as batatas fritas que os acompanham. Os garçons muito simpáticos.

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Lucianadelpiero . 2018-06-11

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Burger and chips ok. Waitress very rude and not professional. You would be able to find better places in this beautiful city.

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Francesco-Bonfa . 2018-05-26

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Este es un restaurante estándar burger que no impresionó como excepcional de ninguna manera.

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Graham D . 2018-05-13

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I visited it yesterday . I’ve been there twice . The taste of the burger was good but very expensive . Also the orders took a while to come.However ,the service was good and the staff were friendly and helpful.

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meemeh . 2018-05-02

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I have previously been to GBK multiple times. The list time I went I was very sad to see that apart from the changes in the menu (some of my favourite burgers were not available anymore) both the patties were burnt! how difficult can it...

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Kostis T . 2018-04-19

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A group of us went here for a party and easily got seated although we arrived late. The easiest bit was ordering your own food at the till as opposed to a group order at the table. It obviously saved the hassle of splitting the...

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cambridgelocal79 . 2018-04-10

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We had a lovely dinner with my husband there this evening. And also we had been a couple of times at this venue before. The burgers we had there are particularly much more delicious comparing those at other cafes. Fries were pretty abundant. I hardly...

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Aynur Ö . 2018-03-30

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The staff seated us straight away and explained ordering (Order at bar, pay before serving, etc.). When my friend ordered a vegan burger with fries they were alerted the chip oil may be cross-contaminated with dairy, in case they were vegan. This is a brilliant...

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srwise93 . 2018-03-25

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Friendly fast service that is combined with good food. We had the Dippy Hippy burger that is vegan with great fries. The slaw was also excellent. All much better than I was expecting I’ll be back for certain. Thanks.

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Phillip A . 2018-03-16

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I love GBK and they did not disappoint when I went there for a meal with my friend for my birthday. Lady at the till was very helpful and patient as we were all paying separately. I also have the app which means I can get fantastic discounts!

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Emma R . 2018-03-12

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Good truffle chips Burger - not sure! Small, messy and expensive for what it is. Service non existent. It is what it is. For kids and youngsters

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jsandyuk . 2018-03-06

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Ci siamo fermati per uno spuntino serale, abbiamo scelto le pietanze e poi abbiamo ordinato al banco e pagato subito,...

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Patrizia F . 2018-02-14

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Qué hermoso viaje a este establecimiento, muy limpio y muy bien organizado! Personal muy amable y una buena selección de comida en el menú! Los cócteles eran preciosas, lo recomiendo.

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WhelansWinners . 2018-01-10

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I am not a great burger eater but we were looking for somewhere on Boxing Day & this establishment was...

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JAB142 . 2018-01-03

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I met a group of friends here for a birthday. I was kind of disappointed in the choice of venue...

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HarikaMarlow . 2017-12-08

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Lunchtime, pre Arts House cinema. Arrived a bit early. Let me sit and study menu. Exciting choice of 6oz burger...

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Trigonomica . 2017-12-05

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Visitó ayer por la tarde, porque cualquier otro sitio estaba lleno! No me decepcionó! Es lo que dice en el título. Pedimos dos hamburguesas, la clásica hamburguesa con queso y un aguacate burger. Tenía aros de cebolla y patatas fritas de camote. Muy buena comida...

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Andybarnes12 . 2017-11-11

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El personal es amable y atento, buena comida a un precio razonable. Yo tenía una hamburguesa de pollo frito que era suculento y no grasienta. Recomiendo encarecidamente el 'baconnaise '😊

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LyndaWilson1966 . 2017-11-08

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He ido a GBK muchas veces. Las hamburguesas allí son increíbles y cada mes hay una adición especial al menú. Buffalo burger es un deber.

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Kostis T . 2017-10-29

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One of the best cheese burgers I have ever had. The chips were also delicious and both were served piping hot. Portions are generous. Would definitely recommend a visit.

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Ann H . 2017-10-14

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Ive eaten at GBK alotover the last few years, whether that be through delivery or eating in and i have always thought very highly of it.

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Liam C . 2017-10-13

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Premesso che sti inglesi non sanno cucinare... il panozzone con l'hamburgerone mod. GBK è proprio buono. Certo i puristi storceranno il muso perché tocca recarsi al banco per ordinare però, fatto ciò, il servizio è celere e soprattutto il food, nel genere pub, è di qualità. Se siete a Cambridge e avete voglia di hamburger ... this is definitely the right place

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Federico C . 2017-10-07

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Hamburguesas, precios de ganga. Desde su situado justo en el borde del campus, su parece ser un favorito de los estudiantes. Nos gustó tanto que comimos allí dos veces.

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Lee C . 2017-10-07

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Nice atmosphere and staff are usually really friendly but a few factors disappointed me over the last 2 times visiting the restaurant- first time they missed out my friends order which was just a bowl of chips, despite the rest of us having our full meals, we then had to ask twice for her chips which then took ages to come while the rest of us waited with our meals in front of us. The second time at the restaurant, service was again quite slow but a little better but rare is not an option for beef burgers and when I got medium rare it looked almost well done, not the best of places but the food is still very nice and if you get the app you get a lot of good deals!

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Nadine K . 2017-10-01

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Can't understand why the food here was so different to other GBK branches we have eaten at. Our onion rings tasted of burnt oil which was unpleasant and we couldn't eat them. The veggie burger was just mush. The restaurant is tiny and crowded. Expensive for the poor quality of food we had. However the man who seemed in charge was making lots of effort with customers, just a shame the food let it down.

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Akamisssss . 2017-09-19

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When I first went to the GBK, the burgers were great. But the more I went to GBKs all over the country, the more I realised that this is just a hipster chain that is trying so hard to not be like Frankie and Bennys and the rest, but is slowly failing - and the burgers rapidly got worse as GBK got more and more popular.All the different burgers on offer are things that I don't believe should ever be allowed to be together - BUT I know a lot of people like this trendy style and like to be more adventurous with their burgers. This is clearly not the place for me.The GBK in Cambridge is just like the one in Brighton, London, Edinburgh etc- except this is tiny. You run the risk of being smacked in the head by a tray or a handbag, or being the one who does the barging. There is simply not enough room to run a restaurant in this tiny building. The staff are okay if a little-in-your-face and too hipster-quirky for my liking. The food is okay, chips are nonexistent, and for such a 'new and innovative' restaurant chain, they offer no lactose-free cheese alternatives. Silly me - here's me thinking they were modern and on trend. It's also very expensive for what you're getting. Not worth the money or the aggro of trying to squeeze your way through the teeny tiny restaurant. It might be to some people's taste but it is not mine!Also, the peanuts go everywhere.

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Jodi M . 2017-08-23

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We went for a milkshake and a snack after swimming at the local pool. Pleasant interior and good service. Milkshakes were good, as were the chilli chicken bites - a bit pricey though.

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seattaxi . 2017-08-20

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Scelta giusta per mangiare un buon hamburger a Cambridge. Buon rapporto qualità prezzo. Decisamente consigliato l'avocado bacon burger e gli anelli di cipolla.

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Antonio L . 2017-08-19

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Lovely food, and good selection for people who don't eat meat. However had a horrible rude waitress who was very rude to my boyfriend. The way she spoke to him was very unnecessary, and from then on the staff didn't bother with us. Lovely food, just shame about the service.

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Olivia B . 2017-08-17

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Full up on a weeknight by 7:30. After ordering at the counter, it did take about 30 minutes to get the food.Burgers, onion rings and milkshake all good. Thick fries has excellent potato flavor.

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SWFSuzy . 2017-08-11

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I've been here a few times with my husband. The food is always good and the service is great. I've been to a few GBKs and they never disappoint me!

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MazedaB . 2017-07-18

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Καταπληκτικο burger, τελειος χωρος κ πολυ καλη εξυπηρετηση. Δουλευει εκει ενα παιδι απο ελλαδα κ ηταν πολυ ευγενικος κ εξυπηρετικος. Το milkshake φραουλας πρεπει να το δοκιμασετε , τεραστιων διαστασεων με εκπληκτικη γευση . Αν ταξιδεψετε Cambridge πρεπει να πατε οπωσδηποτε ;)

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evangelia_man . 2017-07-11

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Yummy food, great service, we now have one in our area of the U.K. Planning a trip there soon .. hopefully we'll have the same experience there too ..

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Dawn T . 2017-07-11

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Visited here for a burger with my partner one evening. We went for the speciality Big Mouth burger which was very tasty. We were seated quickly by very friendly staff and we did not have to wait long for the food. The beer was a little expensive (£4.50 for a small tin of Big Mouth Beer). Overall recommended.

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Paul H . 2017-07-06

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We took my hubby here for his fathers day lunch. (he got a free beer, so that was a selling point for him!) The place was smaller than I imagined from pics online. It's basically an up market burger joint.Staff were very friendly and helpful.Food took a while but we weren't disappointed with the meals.I had the veg option, Johnny be goat which was nice. Also had sweet potato fries as a side and they were lovely - came with a dip which I didn't know what it was but it was yummy.Rather expensive for a burger place but they are huge and nothing like Maccy D's low quality burgers.The shakes were too expensive for what they were and the kids didn't really enjoy them that much.Overall, a nice lunch out but not sure we will rush back.

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Traci W . 2017-06-27

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Got super-welldone burgers without much of a taste, and quite unprofessional employees. The sweetpotato fries with baconaise was among the best i've ever had though. Such a shame that they couldnt cook the burger. Quite expensive..

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Alexander B . 2017-06-10

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I visited here with my boyfriend on an averagely busy Sunday night and didn't have a great experience. The food was tasty, of a good quality and the menu was really varied (although they had like six or seven items missing from it?). The problem was the service, the really shocking service: My boyfriend and I wanted to order and pay for our meals separately but for them to arrive at the same time (not a particularly difficult concept, right? I mean the local Wetherspoons manages it without much emotional stress). I informed the waitress as I paid of our plan and she said yes, okay, fine. Did our food come out together? Did it heck. When I went back up to ask a different waitress when my boyfriends food would arrive, she proceeded to blame me for the problem and said I should've asked on paying, which I did, or that we should've just paid together. The lack of communication was laughable and her attitude was pretty disgusting. She said 'she'd try and fix it or give me a refund or something'. The manager (I assume) then came over to our table (bringing with him my burger before I'd even finished my starter and before my boyfriend had received ANY food at all), to ask us what the issue was and how he could fix it. Which is funny as he was part of the issue for ordering my boyfriends food to the wrong table, which only exacerbated the already confusing issue. We left with a full refund of my boyfriends meal and a few icy glares from the waitresses. The lack of communication was embarrassing, the waitresses' poor attitudes were unnecessary and I will absolutely, definitely not be going back there again (I would much rather spend my money in a better establishment, e.g.: Byrons).

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Floggett . 2017-06-04

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If you want a filling bite to eat that won't break the bank or test you powers of imagination then GBK will suffice. A lot of choice based around the faithful burger. Efficiently and promptly served and tasty too. What is a slight pain but is 'the way we do things' is that food has to be ordered at the bar and paid for there and then.... Which is a little bit of a prob if you want anything more, so no final bill to settle. Anyhow, it all runs efficiently when simple honest food is wanted.

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concertjon . 2017-05-27

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My boyfriend and I enjoy eating here as a treat (we can't always afford to eat out). We arrived shortly after opening (since we skipped breakfast), to be told the grill was broken, and were waiting for a mechanic. We were offered alternative dishes that can be made without the grill, which we accepted, and were lovely! After ordering, my other half asked me if I had ordered onion rings, which I had forgotten, so he proceeded to get some only to find they were on the house, as well as the fizzies, (which was incredibly nice of them,) especially since we didn't demand any compensation over a silly grill malfunction.We will still be returning to GBK soon enough :D

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Anna I . 2017-05-16

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Location accogliente e personale cordiale e preparato...ottimo il mio hamburger con pomodoro, pesto insalata e cipolle....spettacolari anche le patatine dolci....il tutto accompagnato da una buona birra.Prezzo onesto....locale consigliatissimo!!!

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CBrix89 . 2017-04-24

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Happened to be in Cambridge for the evening and fancied something good and reasonably priced and not my usual fare, have never been a fast food lover and the food here, whilst a burger it is definitely not a fast food, but let me clarify that statement, service is fast friendly and very efficient, however the meal itself is just that, a meal in a very good bun, the portions are, well staggering and very reasonably priced. It was busy but not too bad, I would highly recommend the food here and will be returning, I think I have happily been converted to this type of repast

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Adrian D . 2017-04-20

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GBK has a nice location, excellent variety in its menu and decent prices.I went a few times and I can't really complain: burgers arrived in less than 10 minutes, staff was always friendly, food was tasty and well prepared. After four visits, I didn't experience a single problem: GBK consistently delivered.

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Ficiz . 2017-04-16

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