Based on 1.525 opinions finded in 4 websites
Based on 1.525 opinions finded in 4 websites
Opinions
Fancied a curry and we were in the area so thought we’d try out The Gaylord - what a mistake that turned out to be! Food was awful, service was shocking! After getting our order wrong not once but twice we were then hit with a 12.5% service charge! Save your money folks and steer clear of here!
X497JKmichellee . 2020-10-17
MORE AT TripAdvisor
worst food I've ever tried in my entire life. I vomit 3 days in a row after having their meal. plus they force you to pay 12.5% table charge which is not mandatory by the law but they said they don't care they will rub you in the daylight. Very rude staffs. The taste of their Biryani is 99x worst then any PFC shop and cost is 2x, how funny. please don't waste your valuable time and money.
tomalu2019 . 2020-08-27
MORE AT TripAdvisor
I went with a couple of colleagues for a business dinner. The food and service were acceptable. However, we found it to be expensive.
chandu1962 . 2019-12-01
MORE AT TripAdvisor
Whilst the menu is condense the food is of good quality & interesting variety. The staff however are disinterested and on the verge of being rude. This could be down to the fact they add a 12.5% gratuity to the bill automatically, this seems to have made the staff complacent.
Francesca M . 2019-02-25
MORE AT TripAdvisor
Excellent coconut prawn curry. Old fashioned decor but friendly service. Doors don't open before 6pm exactly.
EandK . 2019-02-22
MORE AT OpenTable
This used to be a destination Resturant as it has locations in Mumbai, and London. Used to have one in New Delhi too. However it’s not kept up with the times. Decor was poor with dirty carpets and food on floor. Only two waiter for the entire dinner service. The food was full of salt and the Naan was not prepared in a traditional tandoor over. My family has visited the locations in New Delhi and Mumbai and were expecting a similar environment in London. Sadly I will not be returning.
VarunR . 2019-02-19
MORE AT OpenTable
For Christmas I was brought a groupon gift to visit this restaurant. The buyer of this gift was excited as the pictures showed Indian dishes with a contemporary twist, nice plated dishes (similar to a masterchef plate of food) , not like your local curry house--something special . So I was very excited about visiting however the food was mediocre, not presented like the pictures at all!!! , you could tell the waiting staff disliked their jobs- one even commented to another table they were leaving and couldn't wait to go (so obviously staff morale was down). When receiving this gift I checked out TripAdvisor and reviews weren't great but I went with an open mind however they are right... It is not worth the visit. ..yes if you are on groupon it works out around 20ish pounds each but you probably will get better value and food at your local just eat deliver service. Sorry Gaylord but you need to update your pictures to reflect your cuisine (I don't mind paying high prices if quality, service and expertise is shown in quality of food) and if you are charging high prices because of your experience in the food industry for over 50 years you need to do something to become that very popular restaurant in London. If I wasn't on groupon I would have no paid 100 pounds for a dinner for 2...
Mesh2020 . 2019-02-16
MORE AT TripAdvisor
Not fantastic. We had a Groupon voucher gifted to us by family members and it showed... They said the word 'Groupon' a good 4 times before seating us. The poppadoms were an extra £1.50 each (for one per person) and there was a 20% service charge even though we had 3 different waiters serve us, none of whom were particularly warm or friendly. The meals were okay (nothing you couldn't get in a local curry house) but the rice that was meant to be shared between two people was tiny and smaller than the individual rice portions the couple next to us had whom weren't using a Groupon voucher. We finished our mains and were instantly presented with our bill... No chance of a desert here! 😂 The meals were good but like I said, not worth the price they charge. Probably wouldn't return.
shaunage . 2019-02-10
MORE AT TripAdvisor
Very nice food Service is not bad
OpenTable Diner . 2019-02-03
MORE AT OpenTable
I was with friends who had a voucher for a meal that was given totem at Christmas - and we were in town for a music event. It was Sunday night (28th Jan) and my friends had booked for us although there was no need as it was empty barr one table of 4/5 people. Given it was early (6pm ish) the restaurant empty and there were a few staff around we weren't greeted warmly in fact the staff seemed unhappy at having to be there - or unhappy at having to work as we are there - the service was indifferent and slow. We weren't offered drinks but had to call someone over who couldn't or wouldn't take our order and he sent someone over. The menus for my friends were taken away as they'd got a gift voucher it was a set menu. They wouldn't transfer it and let them order from the mailmen but have less food. Just odd inflexible approach. Tried the art of conversation. Nah nothing happening - responses were surly and sullen. When the food eventually arrived - bland, boring and average. I cannot think of one positive about the restaurant, its environment, service or food. The restaurant did fill up a bit and no-one else got good service either. As a previous reviewer said - they don't value your custom here. There are plenty of really good Indian restaurants in London. This is not one of them.
Jules0703 . 2019-01-31
MORE AT TripAdvisor
Had my 50th birthday celebration at this restaurant on 20th January 2019. Prior to the day, my wife and I met with Sameer Berry (General Manager) who went through all the options for our 50 guests and made some excellent suggestions to make this even better then we anticipated. On the day, everything went like clockwork and 11 days on, i'm still hearing from my guests what wonderful food & experience they had. I cannot thank Sameer & his team enough for making everyone comfortable on the day, food was a plenty and the atmosphere was brilliant. I have been here a few times, which is why I chose this place (& its central to everyone), however, this was next level of hospitality. Thank you for the memories.
Thursday20 . 2019-01-31
MORE AT TripAdvisor
Excellent early evening dinner. Gaylord is one of those rare Indian restaurants where the food is elegant and fine rather than rich and heavy. The meal was a real pleasure
Juliang . 2019-01-30
MORE AT OpenTable
was driving past and saw the name and had the urge that i got to go in and make as many Ben stiller puns as possible even thou only one waiter got them
puntastic . 2019-01-20
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We visited Gaylord for the first time in a number of years, our previous experience having been that it was expensive but a worthwhile treat. This time, the restaurant was very different. Half empty, the service was still slow and the waiters (with one exception) seemed very unhappy to have to look after guests and regarded them as some sort of inconvenience to their evening. Service was very slow and they even managed to mess up an early request for a few more poppadoms. Although we were seated some way from the door, one of our number had to get up at least 4 times to close the door which was letting in the cold to the extent that some guests had their coats on. The food itself was mostly fine, though nothing special and certainly not worth the prices. A prawn tikka masala (£18) had only 3-4 prawns in a large bowl of sauce and one order of onion bhajis was forgotten by the waiters then arrives burned and almost inedible. As others have said on their reviews, this place used to be good but sadly has deteriorated and central London has much better options regardless of price point. Don't waste your money here and go somewhere that values your custom.
Ossocafe . 2019-01-17
MORE AT TripAdvisor
We booked the whole restaurant on a Sunday lunchtime for a family wedding. The hot nibbles before sitting down we’re very good and the main course with deserts was buffet style with a great selection. The service was excellent with kind attentive staff. One of the most surprising things about the meal was the red and white wine being from India. They both complimented the dishes served and red was particularly delicious. I would absolutions back again.
157DavidM . 2019-01-06
MORE AT TripAdvisor
Check the food hygiene rating before attending! I was shocked at how poor this restaurant is. It has such a good reputation but i was bitterly disappointed. It is run down and overly priced for what it is. Service is slow and staff attention is abysmal. I could have been in any rundown curry house in the UK, nothing special here at all. I cannot put into words how terrible this place is avoid, avoid, avoid!! Go to Benares, cinnamon club/kitchen, Quilon, gymkhana etc instead - these restaurants are light years ahead and well worth the money compared to Gaylord. I complained to the front of house and he still thought they gave good service and quality food. I do not normally complain in the restaurant to avoid creating a scene, but this is so bad. He then argued that as we had put the kids food orders in first, it had thrown off the kitchen staff. Suggesting it was my fault! What a joke! Every restaurant knows that children’s food is served first before the adults- I have never ever had his problem before, but at Gaylord it is apparently an issue. They did offer me a 20% discount and not to pay service charge, but looking back I should not have even paid for this meal. My fault I guess! I am still shocked and I went to this restaurant over a week ago. One thing I do know is that I will not be recommending this place to anyone and also will never attend again. Guys save yourself the stress, dent in the wallet and a dreadful experience and go somewhere else.
Vishburger . 2018-12-26
MORE AT TripAdvisor
Visited the Gaylord with a bunch of friends for our annual Christmas jolly. We have returned to this restaurant for the last couple of years and although I considered it expensive in past visits I had no other complaints....until last night. We were a party of 12/13 and walked into the restaurant at 7pm, our pre-booked time and the place was all but empty. The staff were very quick to bring poppadoms and beers which is fine and these kept coming. The starters arrived in around half an hour. I had soft shelled crab at around £8 and I have never seen such a small example of the species, it was all but hidden by the meagre salad garnish. 1 1/2 hours later we still had not been served our main courses...but the beers kept coming. The restaurant by now was filling up and we were all getting very hungry. I approached the management who was an arrogant man and explained that we weren't happy and asked him how he would make things better. He offered no real excuse and said he could have our food out in 7 minutes! How he could do this when it had already taken them 2 hours is beyond me and it tells me that the delay is deliberate to sell more drinks. I requested 50% off the bill which he flatly refused. The mains finally arrived. I had ordered a king prawn dish at £18 which was tasty enough but served cold (after 2 hours!) and only contained three king prawns. For me that was the last straw and I refused to pay for my meal. The rest of the group were more forgiving than me and paid full price for theirs (minus the service charge). The upshot for me was a big mac on my way home for which I was happy to pay and far better value. My advice for what it is worth is do not go to this restaurant as there is plenty of choice in the west end who would be happy to get the business. Sadly, I suspect the restaurant wont change as its location means it can probably get by on tourist trade. Massively over priced, slack service and miniscule portions. Go somewhere else.
neilloveskate . 2018-12-21
MORE AT TripAdvisor
Delicious food in a great setting. Very attentive waiters. Only downside was that it was a bit pricey than I expected. Other than that, it’s somewhere I’ll go to again.
EmiE . 2018-12-02
MORE AT OpenTable
Food - very nice but not particularly memorable. The curry portions are very large so I prefer to share number of them with a group. It’s a shame they only serve Thali at lunch so I couldn’t order for dinner. Ambience - it’s one big room with the tables spaced out nicely so not too cramped. We had a nice table in the corner. Staff - they were pleasant but it was hard to get their attention. It’s one of those places where specific staff are looking after your area of the restaurant so you can’t just ask anyone for something. Overall, it was a nice choice to go there with a group of friends and some good food.
NaoLondon . 2018-11-29
MORE AT OpenTable
Lovely lunchtime meal with friends at the Gaylord, the OT 50% off the a la carte menu is super
Groveterra . 2018-11-23
MORE AT OpenTable
Have been going to this restaurant for years. The service over the years has been oblivious. The restaurant is an icon in Indian cuisine for the fact that it has been around for such a long time. It is certainly overpriced, but I do like the food. There is no attention to detail. They may as well have robots as the staff, there is no human interaction. All staff need to be trained in people skills and be friendlier. Additionally when the waiter came with the plates, he placed them on the next and wrong table. A few moments later he picked them up and placed them on ours. But the the other guests had already touched them. This is not acceptable. We had also booked with a discount on opentable, as this was the attraction along with the food. However when it came to paying, they did not include the discount, which is meant to be automatic, and this is embarrassing for the customer. I will return, but there need to be changes As Gandhiji said: “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”
ARKAY3001 . 2018-11-22
MORE AT TripAdvisor
Good Food. Poor Service With Oblivious Staff Have been going to this restaurant for many many years. The service over the years has been oblivious. The restaurant is an icon in Indian cuisine for the fact that it has been around for such a long time. It is certainly overpriced, but I do like the food. There is no attention to detail. They may as well have robots as the staff, there is no human interaction. All staff need to be trained in people skills and be friendlier. Seems that we are doing them a favour by dining there. Additionally when the waiter came with the plates, he placed them on the next and wrong table. A few moments later he picked them up and placed them on ours. But the the other guests had already put their hands all over them. This is not acceptable. We had also booked with a discount on opentable, as this was the attraction along with the food. However when it came to paying, they did not include the discount, which is meant to be automatic, and this is embarrassing for the customer. I will return, but there need to be changes to the attitude. The Opentable discount at this restaurant is also very unclear ! It shows discount as 50% but the manager claimed it was only on Mondays, which was not clear on the listing at all ! As Gandhiji said: “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”
arkay3001 . 2018-11-20
MORE AT OpenTable
1/10 on a good day. Very bad service by waiters as they pretend not to see our continued efforts at attracting their attention. Waited for 15mins just for order to be taken and the restaurant wasnt even busy. Simply attrocious. The food was alright in all fairness, but definitely overpriced. Ambience appeared proper but whole experience was tarnished by absolutely appaling service. Dont recommend definitely.
Navigator04039694634 . 2018-11-16
MORE AT TripAdvisor
There were 7 of us that came here last night for my dads bday dinner. The service was extremely slow. We got our drinks 20 mins after we placed the order. The starters came 30 mins later and our mains came out an hour and half later! The food wasn’t as great and tasty as we thought it would be. The service we received was good, but I definitely wouldn’t recommend this place to anyone.
Reena B . 2018-11-04
MORE AT TripAdvisor
Underwhelmed. Food was ok. Veg samosa starter was superb but the pakoras were undercooked with raw batter in the middle under an over cooked skin. Mains were “ok” nothing special. Mock tails were actually really nice so kudos there. I won’t be coming back as there are better options out there in the area.
BigFas . 2018-11-02
MORE AT OpenTable
Great food and great service. A lovely place to have great Indian food in London. East to find and close to Oxford Circus
John . 2018-10-24
MORE AT OpenTable
Hadnt been to Gaylord in over 30 years. It did not disappoint. The food was exceptional the presentazion was beautiful and the service first class.
Ljj4pcj . 2018-10-15
MORE AT OpenTable
Tired looking interior, e.g. stains all over carpet Indifferent service Food very oily and nothing special Very overpriced and overrated for what turned out to be a very generic meal
AndrewL . 2018-10-13
MORE AT OpenTable
The Gaylord Restaurants in London and New York were once well known for the quality of their Indian cuisine. That is why my wife and I were pleased to find that the London Gaylord was a short walk from our hotel during our recent visit to England. Unfortunately, the food lacked the piquant flavors one should expect in an Indian restaurant, the drinks were watery and the food was significantly overpriced. We were very disappointed.
HaroldK . 2018-10-13
MORE AT OpenTable
Food was ok but overpriced. Service was poor and waiter was pushy.
samb . 2018-10-12
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Went for a Sunday afternoon meal and had the chai and chaat menu. What a fantastic introduction to this style of Indian food. The gol gappa shots were super tasty and the dilli aloo tikki was a texture and taste sensation. As a meat eater I loved the chicken chaat and tandoori chicken. The service was impeccable (admittedly we were the only ones there for a while) and we were able to take our time with the main course, which I couldn’t really manage due to all the delicious chaat beforehand.
drlisainnz . 2018-10-07
MORE AT TripAdvisor
Went here with some frinds on a midweek night out. The palce we had booked had double booked so we endingh going here as a walk in. I had heard about the restaurant, being one of the oldest Indians in London. So we were quite pleased to have a chance to try it. Unfortunately depsite there only being a few tables in the restaurant the service was slow. We were seated next to a drunk group of middle aged men, who were loud and annoying. No idea why we were seated there as the rest of the place was nearly empty. So we kindly asked to move tables, which we did. We then had to ask if we could have some drinks, then after a while we had to ask for menus. A while later we had to ask if we could order. On it went, no service at all. Not what you expect. The poppadoms were not fresh but stale. We ordered a mixture of lamb and chicken mains, but we all found the meat to be dry. Quantity was good, but the food was just OK. Rather diappointed overall. For what it was it was expensive and clearly the restuarant is trading on what it used to be rather than how it is now.
zerobubble . 2018-10-01
MORE AT TripAdvisor
Absolutely delicious dishes, cannot rave about it enough. Will be back there again without a doubt!!
Foodie79 . 2018-09-29
MORE AT OpenTable
I don't like writing poor reviews, but Gaylord really needs to review its service. The food is still good, but it used to be great. My lunch experience today just annoyed me with surly nonchalant service.Five minutes after ordering a set lunch, I asked "Do you offer poppadoms?" to which the answer was one delivered on a white plate. When my lunch arrived I asked "Do you offer drinks?" for which there was no apology for the fifteen minute absence of not asking me if I wanted one. There was only one other table occupied, so there was really no excuse for this. Please will someone put some love and energy back into this place, it still has legendary status, but I fear the star is fading.
Oliver W . 2018-09-26
MORE AT TripAdvisor
Best curry and service in London. Went here for a meal whilst on a business trip in London and exceeded my expectations.
businessasusual374 . 2018-09-24
MORE AT TripAdvisor
good food today. special offer. service takes a tumble when there are more people.
doc1 . 2018-09-22
MORE AT OpenTable
Very quiet being a Wednesday lunchtime. Gaylords serves some of the best Indian food and we love their party catering too. Seeing that it’s a very good establishment I was surprised that the restaurant looks a bit tired and shabby. Excellent food which is important and super value deal.
food4sharing . 2018-09-19
MORE AT OpenTable
Had a good dinner at Gaylord. Excellent quality Indian. Friendly staff. Had told them it was a special evening, and hoped for something a little special, but nothing eventuated. Interestingly virtually all the guests were male.
Drednick . 2018-09-04
MORE AT OpenTable
We met up here to celebrate in a venue that is a step above the usual indian restaurant and were not disappointed. Excellent food from varied menu and friendly service, handy for meeting up in central London.
eileen k . 2018-08-30
MORE AT TripAdvisor
The food is the best of any Indian restaurant I know anywhere and has been so for forty years or so. That is why I keep coming back for more. It is a real bargain for lunch in particular and just as good.
Discriminating . 2018-08-26
MORE AT OpenTable
This is a rather average Indian restaurant.
TheShis . 2018-08-25
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This used to be a favourite restaurant. It has declined. The place is not as clean as it should be, with dirty marks on the walls near our table.
jon b . 2018-08-24
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I have been going to Gaylord for 20 years and it is a fine traditional Indian Restaurant. The staff are polite and attentive and the food good. There are always a few Indian families in view and this suggests it is popular with those who know their Indian food better than I.
FinedininginLondon . 2018-08-22
MORE AT OpenTable
Food was fine, waiter was slow, gruff and inattentive
David . 2018-08-17
MORE AT OpenTable
We went to the restaurant as we had a voucher presented to me from work. There was confusion between what ‘open table’ had informed us and what the restaurant believed. We were led to believe that any balance could be used on a future occasion. Didn’t spoil the food which was outstanding.
SteveL . 2018-08-11
MORE AT OpenTable
Was a bit put off by the waiter telling us that the normal menu was better than the set menu which we had paid for. Tut. We proceeded to order from the set menu which was lovely. Summer cocktails weren’t great to say the least - but that didn’t stop us from having a lovely evening out
JFoodie . 2018-08-08
MORE AT OpenTable
We enjoyed a great meal at Gaylord Restaurant. The food was very tasty, especially the coconut curry prawns. We liked the menu choices and the atmosphere. Tony was very nice and welcoming. The only suggestion we would have to him and his team is to space people out, especially when the restaurant wasn't busy and there was so many other places to sit patrons besides right beside other tables. Overall we would definitely recommend this restaurant.
Leanne B . 2018-08-07
MORE AT TripAdvisor
When we came to London we sought out all styles of Indian and Gaylords delivered. Great classic dishes with friendly service
Chris W . 2018-07-31
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I’ve come to Gaylord’s a number of times and was disappointed in our main dishes particularly the butter chicken
Asharma . 2018-07-26
MORE AT OpenTable
Great place to get together wirh friends. Good choice of lagers and wines. Easily accommodate vegan diners. A little pricey I would say but very nice.
MKC21 . 2018-07-25
MORE AT OpenTable
Thoroughly enjoyed authentic Indian food. Everything was delicious. Lovely staff too. Definitely going back.
kritivalecha . 2018-07-24
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Been to this restaurant a few times now over the years and its always been amazing. After visiting again a few days ago their food is still beautiful, good customer service and nice atmosphere. Hope to be back again soon
Caz O . 2018-07-21
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I am new to Indian Cusine. The food was delicious, actually much better than I had expected. I am now a fan of Indian food.:). It is definetly someplace I would recommend to friends.
JLMZ . 2018-07-20
MORE AT OpenTable
Me he pasado el Gaylord varias veces pero nunca he comido allí. Pero después de la copa del mundo de la otra noche fue la ocasión perfecta para probar algo de comida confort!
Sam S . 2018-07-18
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Gaylord is perhaps one of the oldest Indian restaurant in London. It is located in the central London and hence, easily accessible.
Deepak G . 2018-07-14
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You walk into this place expecting a Indian experience but white tablecloths even the music did not create a feel of India. Only the pictures on the wall of ladies in costume to remind you we had a voucher for a meal with a hour for wine or beer to drink what you can the waiter seems like he wants a start time the service charge is quite high the food is lovely but they give you to big a potion so it seems a waste if your not a big eater I see by another review they don't let you take away the remains of your meal which I normally do did not offer a desert meal or coffee as this place is not on the main scene of London other side of regent street put more colour and life into the building even the outside is plain white make it look inviting
ChristineLangton . 2018-07-02
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Aside from the truly "posh" Indian restaurants in London (Veeraswamy and Gymkhana) this is the best Indian I have been to. I have eaten here on a few occasions and the food has always been excellent.
Gary B . 2018-06-20
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Most of the food was good. One chicken Myra dish was a little greasy. The waitstaff was very polite and helpful.
SPdenver . 2018-06-20
MORE AT OpenTable
We had a meal using the Wowcher meal deals , there were six of us on the party.
Kay J . 2018-06-19
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The rotis weren’t great but the rice smelled of rose water and butter (yum- just plain basmati rice!). The black dal, palak paneer and Bhindi masala were all excellent! And their service was so quick- they it the non spicy yellow dal and rice for my daughter in 5-7 mins!
TravelBugN . 2018-06-16
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Full of tours so too messy and loud. Because they were so busy the quality was not very good
doc1 . 2018-06-10
MORE AT OpenTable
Had lunch at this restaurant. Service was friendly and food tasted well. Freshly cooked and both shrimps and Chicken Tikka was ok. The garlic naan- bread was delicious.. So what you need for lunch, good food, but not worth a detour.
Rog Z . 2018-06-01
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Fuimos al restaurante antes de ir al teatro, explicó al personal que necesitamos para estar a la hora, el personal dijo que nos irá bien. Fiel a su palabra y sin la sensación de estar apresurados, terminamos nuestra cena en menos de una hora.
246aberdonian . 2018-05-23
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¿Por qué se ha tardado tanto que me comer aquí?
taistealai_fanach . 2018-05-21
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It would be nice to see a kids menu.
Jsv8 . 2018-05-18
MORE AT OpenTable
We went as a group of 13 for a birthday, the restaurant was great but the staff were not of same quality. Tone of voice when talking to customers was very direct and demanding - lack of professionalism. They dropped our bottle of wine and didn’t bring us a new one. The bought the cake out in front of our table and stood opposite for 10mins attempting to light the candles, when they were told the cake was a surprise. The initial email conversations were pleasant and well organised in terms of menu and drinks deals but the staff were not well informed when we got there so there was a lot of confusion. They got drinks orders incorrect. Great food but i would not rate their customer service. Won’t be going back!
Vaishali K . 2018-05-09
MORE AT TripAdvisor
My friend and I had never been to the Gaylord and were very much looking forward to it but we were disappointed. My friend arrived early and had not even been offered a drink by the time I arrived. The food was mediocre, my friend had chicken biriani with very little chicken in it and I had tandoori prawns which were tough and did not taste as if they had been freshly cooked. The vegetable dishes and bread were good but overall this was a very disappointing experience and in my opinion not good value for money.
ClaireF . 2018-05-09
MORE AT OpenTable
Un servicio perfecto de Tony y excelente comida de los chefs. Este es el mejor restaurante indio que vamos a. Recomiendo altamente a ed venir aquí.
Bostan A . 2018-05-07
MORE AT TripAdvisor
Lovely food as always. A little pricey though especially the fish options. I would say though the toilets need vast improvement! Not happy with the hygiene levels in the women's toilet.
FoodFox . 2018-05-04
MORE AT OpenTable
Buen restaurante indio, muy popular. No es el mejor, pero sin duda merece la pena una visita. Le falta un poco de ambiente (demasiado ocupado, mesas muy juntas), pero el servicio es bueno y así es la comida.
BobStamford . 2018-04-30
MORE AT TripAdvisor
Vinimos aquí para una comida sábado por la noche, la comida era mala y terminamos dejando mucho, teníamos comidas estándar que hemos tenido en muchos otros restaurantes indios y tiene que ser el peor que hemos tenido.
Ricb65 . 2018-04-22
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First visit to Gaylords London- but was disappointing- nowhere near the sister restaurant in Mumbai- which I rate as the best Indian food in the world!! The service was poor and the food was not really tasty- Will never go here again
surens340 . 2018-04-16
MORE AT TripAdvisor
Los malos comentarios aquí de ninguna manera reflejan nuestra experiencia. Esta fue la segunda visita, ambos excelentes. Utilizamos un vale, así que quizás no esperes demasiado, pero todo fue genial. La comida era excelente, especialmente el pollo a la mantequilla. Un personal atento y muy amable. En general, fue una experiencia excelente.
ianjamesLondon . 2018-04-15
MORE AT TripAdvisor
Had lunch on Saturday. The waiter was completely uninterested. Unlike most other Indian restaurants, no pickle, chutney, pickled onion, or papadums. Very expensive for the ambience, quality of service and food. Added 12% service charge on top, guess know not many people will leave a...
vineet100 . 2018-04-15
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Recibió un camarero antipático que intentó empujarnos entre dos mesas ocupados. Muy servicial cuando le preguntamos si nos podíamos sentar en una zona menos concurrida, ya que el restaurante estaba a sólo 1 / 3. Él fue rápido durante toda la comida, era muy antipática. Menú de comida es muy limitado, pedí pollo Jalfreizi Jalfreizi en lugar de verduras en el menú. Él era muy arrogante diciendo que no está en el menú. Él era comedia grosera con nuestro grupo de cuatro. La comida estaba bien, nada especial. El Peshawari naan estaba por encima de la media, pero la mantequilla pollo gran Jalfreizi bhuna pobre y sosa y.
Simon F . 2018-04-10
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miserable visit - worst golgappa in my life, reheated fish amratsari, dry and reheated biryani. Even at 50% offer, this is a useless restaurant to go to. I have gone there over the last 30 years but the standard seems to be going down and down. Roti Chai 5 minutes away provides much better food at less than half the price. Never again.
doc1 . 2018-04-08
MORE AT OpenTable
Incredible Indian food just off oxford street. , Great food, Great service. Best Lamb shank I ever had. Will definitely return. Highly recommended .
afoodie89 . 2018-04-06
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So Glad i found this place, great food & service. Specially the little pots of different curries in a big tray along with the naan bread. I mean love the way.
Ashan M . 2018-04-03
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No he estado en Gaylords para mayores de 5 años, con tanta variedad y variedad en Londres, su nunca ha sido la cima de la lista cuando visite Londres. Sin embargo, cuando tienes la necesidad de curry, comida tandoori, buena comida india vegetariana, tiene que ser una apuesta segura. Gaylords
Jammie S . 2018-04-02
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Great food, great service and great environment, definitely would like to return. Thanks for your lovely hospitality.
chandisimar . 2018-03-30
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Nice restaurant with good food and we had a good time.
ineele . 2018-03-27
MORE AT OpenTable
Yummy food, get the lamb! The service is decent too. Pani Puri wasn't that great but everything else is amazing. We have been coming here for years, since I was a kid, and we love it!
mag0707 . 2018-03-26
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Nice enough Indian food but very expensive for the quality and portion size. Beware that bottled water is also £5.75 a bottle! I wouldn't return because I've had a lot better food for half the price. Our bill was just under £207 for 3 people with one bottle of wine.....
FionaG . 2018-03-13
MORE AT OpenTable
Ordered thru UberEats. The order was missing an item, it was cold, and both the restaurant and Uber Eats had no interest in doing anything about it.
Ian_9999_2017 . 2018-03-09
MORE AT TripAdvisor
Good food. Service seems to have improved . Ordered a Chablis which was wonderful
RakhiG . 2018-03-09
MORE AT OpenTable
I've been going to this restaurant for years. The food is always excellent. I would definitely recommend.
SheilaC . 2018-03-06
MORE AT OpenTable
Very delicious butter chicken and coconut curry. My friend enjoyed the taco and kebab starters. The taco comes in an adorable little wire car stand. Although I read some reviews that said the service was subpar, we found the service to be excellent.
cp123 . 2018-03-03
MORE AT OpenTable
Am surprised this has low ratings but I really liked the food when I came here with a couple of friends on a friday night a few weeks ago. Lamb shank was too good. A must try. Butter chicken and non-veg platters were good as well. Service was a bit slow and one of the waiters was a bit annoying but overall was a very good experience.
Kranthi K . 2018-03-01
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We were asked to rush our order and food Got wrong dish ,took it away and come back saying I don't know my chicken from prawns! Very expensive for what we ordered Would not go there again Poor service
Pennydinner1 . 2018-02-22
MORE AT OpenTable
He estado significa para visitar uno de los restaurantes más antiguos de la India en Londres! Desde entonces mi padre me dijo que él solía cenar allí en los años 70. Sinceramente, no puedo explicar cómo el servicio fue genial y lo maravilloso la comida era la última noche. No puedo esperar a volver allí de nuevo. Además de sus pinturas son impresionantes! No escuche comentarios, hago mi propia hipótesis
Mya V . 2018-02-20
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This had been talked up but the food was very basic with little meat or fish in the curries and the service was sad . All the kitchen left the cooking half way through our meal to go to prayers
Gary M . 2018-02-16
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Fabulous food. Awful service, it seemed like the waiters had taken copious amounts of ketamine and as a result where unable to speak, carry things, walk, interact, be polite, etc. The chefs however must not have tried any special K as the food was absolutely superb.
LewisB . 2018-02-13
MORE AT OpenTable
First visit for weekday late supper. A couple of parties on the day. Food and service were very average and nothing special.
Tochelin . 2018-02-11
MORE AT TripAdvisor
Fuimos a almorzar a nuestro restaurante favorito de Londres india y como siempre nos quedamos encantados. Que no vamos a menudo como es un largo viaje para nosotros, pero vale la pena. El restaurante tenía al menos 24 comensales y el servicio fue estupendo y la comida llegó en buen tiempo, así que debe haber muchos cocineros detrás de la escena. Nos dieron una botella de vino tinto de la casa y un pan como entrante para saborear la deliciosa 3 salsas siempre sobre la mesa. Luego tuvimos un niño Misa del gallo, ya que parecía inusual al curry y un plato de pollo, que tenía un sabor delicioso. Las raciones eran bastante adecuada y compartimos un arroz basmati. El ambiente era muy alegre y todos disfrutamos de la experiencia.
Maria1481943 . 2018-02-10
MORE AT TripAdvisor
Mejor llevar curry en el este de Londres. Fenomenal. bhajis picante Tenía un pollo madras y fue un gran nivel de especias, todo lo que quieres de un curry. 9 / 10.
jvaughan10 . 2018-02-10
MORE AT TripAdvisor
We were disappointed with our visit to Gaylord. We'd wanted to try the restaurant for a while, and friends bought us an OpenTable voucher for a meal as a wedding present, so we were looking forward to our visit.<br /><br />Sadly, we found service to be slow (20 min+ for a drink?), the waiters to be disinterested (we had to get up and serve ourselves water at one point as it was obvious that no one was going to come over, and several times we caught our waiter's eye only for him to walk straight past us) and the ambience to be quite stressful (our waiting staff had a full blown argument about wages, which lasted a good 45mins, on the restaurant floor).<br /><br />The food was quite good, but nowhere near worth what we were charged. We both said we've had similar in our local high street Indian. <br /><br />I was also disappointed by the cleanliness of the toilets (menstrual blood on the wall).<br /><br />We are reasonable people and have both worked in catering/hospitality before. The restaurant was very quiet on the night we visited, and I do understand how that in lots of ways can be harder than it being busy - everything runs slower as you cook to order, and people start doing cleaning/housekeeping jobs which distract them from customers. But despite us voicing our disappointment politely, and eventually refusing to pay the discretionary 12.5% service charge added to our bill, there was no attempt to address our concerns and no apology made.<br /><br />We came to the conclusion that perhaps Gaylord is trading on past glories, and in future would save our time and money.
RosieR . 2018-02-04
MORE AT OpenTable
Vriendelijk personeel en heerlijke curry. Een echte aanrader. Interieur is wat eenvoudig. Schone toiletten.
Jan-Peter R . 2018-01-27
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Have visited before and returned because the food is great, despite being a bit on the expensive side. <br />Luckily, we checked the bill carefully before paying as we were charged twice on some items. The issue was rectified swiftly but without much apology. Sadly, this has tarnished the dining experience a little.
Sazzz . 2018-01-26
MORE AT OpenTable
This place was close to our hotel and we was really hungry. It is an Indian restaurant and we went for two menus so that we could share and taste each other’s food. Though we were hungry it was so much so when we got to the main course we were already full. They asked if we could come back later on in the week to eat it. Great service that! Overall good food and a nice place to catch up with a friend.
pjoman . 2018-01-23
MORE AT TripAdvisor
Very good restaurant, starters were nice, very tasty, main course is nice as well, good taste, staff customer service is excellent, manager Sameer took care specially talking and recommending dishes, enjoyed the food, desert were nice as well, bit more costly then normal Indian restaurant however for the quality we got, price was okay for that. Overall enjoyed very much, will visit again in future when in London.
pinshah . 2018-01-23
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851 Opinions
I organised I little nice dinner for my fiancee, he always wanted to try their food. Well, it was so good! We loved everything we ordered and they even let us try a curry (I guess was curry). The delivery was on time, the food was not cold, quite big portions, biryani was PERFECT! We decided, this will be for sure order monthly! Thank you guys, thank you so much for making all these amazing food! ☺️
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncakeI organised I little nice dinner for my fiancee, he always wanted to try their food. Well, it was so good! We loved everything we ordered and they even let us try a curry (I guess was curry). The delivery was on time, the food was not cold, quite big portions, biryani was PERFECT! We decided, this will be for sure order monthly! Thank you guys, thank you so much for making all these amazing food! ☺️
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncake300 Opinions
A very intermittent Indian restraint one of my favourite haunts when I’m in London. Great food and staff proper white cloth dining. Great food , selection and just a loverly place to eat
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncake33 Opinions
Lugar encantador, agradable, pero me quedé decepcionado con la comida. . No era lo que esperaba. No hay carta de vinos, así que cuando pedí una botella de vino. . . Me dieron el vino más repugnantes ir. . Pero era muy caro y que no se destacó hasta el cuenta vino. . . Así que ten cuidado.
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncakeLugar encantador, agradable, pero me quedé decepcionado con la comida. . No era lo que esperaba. No hay carta de vinos, así que cuando pedí una botella de vino. . . Me dieron el vino más repugnantes ir. . Pero era muy caro y que no se destacó hasta el cuenta vino. . . Así que ten cuidado.
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncake274 Opinions
I was made to feel very much at home here tonight and when ordering the staff advised a speciality which proved to be delicious. The staff really care you have a nice experience. Thank-you :)
currychickenmustspicyoldcookedpaytandooriricemeatbutterlambfishprawncake