Franky & Benny's Belfast in Belfast

Fantastic evening. Saturday night in Belfast. Team were busy but were kind caring and considerate to us. Meal was delightful. We both enjoyed our dinner and evening. Thank you f&b

Good food served quickly with friendly service. A good option if looking to eat in Victoria Square. Doesn’t require booking.

Excellent food and service. I haven’t been to a F&B for a long time, our nearest wasn’t that nice when we did go. Whilst visiting Belfast we thought we’d try it again and we were both taken aback in how nice it was. The staff were very welcoming also.

Honestly I took my family there for a meal was really great food was fresh and tasty service was very professional caring about everything double check for allergies restaurant was clean and whole atmosphere was great highly recommend

Service was outstanding, we were seated immediately. Orders taken every promptly and food was delicious!

Had lunch last week in your restaurant. Great offer in the lunchtime menu offers. Had the wrap and it was lovely. Bottomless drinks good idea.

Had booked for 615 12th July but finished earlier than expected and arrived after 5 explained to server and got seated no problem. Server very attentive and fod and drinks arrived quickly however server whose name I unfortunately didn't get had to leave to get bus home at 615 and things went badly downhill. Service then became very poor and at one point 4 staff standing talking I assume one was manager lady with no uniform while our main course plates finished and sitting for 15 minutes. Eventually had to call for a server to clear plates and take dessert order. Food was good but service lets the place down. All need trained by the first lady.

Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting.

We had a nice lunch at Frankie Benny's in belfast, the server( woman with dark hair and glasses 👓) was very friendly and attentive throughout.

Lovely spot, recently newly set up. Clean, pleasant, comfortable. Great service and attention. Recommend it for some comfort food.

Reasonable Gluten Free Menu, we decided to share a few items from this menu, plus my friends order fries (not GF). Main meals were delicious, particular the ribs, but the pizza not amazing. Apparently the loaded fries were good also. Staff were friendly & helpful, food was prepared fresh, in reasonable time.

Delicious food and our waitress Bernie was very attentive, and the new restaurant had super nice atmosphere. Alll at an affordable price. Can totally recommend it and will definitely come back again

I go to frankie and bunny's boucher place quite a lot with my partner but after tonight's visit we won't be back after seeing one female member of staff being verbally abused by a male member staff felt so sorry for her actually felt like walking out but she was very hospitable towards us probably underpaid but no one should have to take such abuse we sat at table 32 and spent a tidy sum of money but not anymore NO ONE SHOULD HAVE TO TAKE SUCH ABUSE LIKE SHE DID at anytime specially in such a high respected establishment in front of public whether he is a manager supervisor or member of a team cos obviously the power has went to their head

Food quality was below average, poor service (total of 1 and a half hours wait for our main). Staff were rude and the service felt like they didn’t really care about what they were doing. Not recommended given there are better restaurants close by with similar cuisine and much better service.

Hi, I’ve had the worst experience at the Frankie and Benny’s in Belfast. Usually I take my girlfriend here for her birthday as we both like it. But this time is was terrible. Completely ruined her birthday meal. The food was cold (main and starter)...

We have been eating here for a few months now. I would normally have the sirloin steak. However, I have observed that at the start of our visits, the steak was very tender and tasty. But as the time has gone on, the steaks have...

Not what we wanted on the menu available. Got pizzas instead and they were poor. Was cheap though so at least there is that.

Worst ever burger poor service won’t be back still looking for the cheese on my burger ate the chips but that was about it all the food was poor quality

Great food and super friendly staff. Would definitely recommend a visit. Some lovely cocktails and desserts

Visited Victoria square Frankie and Benny’s on Saturday and it was another great experience. Food great, drinks fantastic and fabulous staff. Thanks again

Visited here today and have to say it was a very pleasant visit. The food was delicious and the staff were all very friendly especially to children

Had such a bad experience here today. Arrived at 3:15pm and were told the table would be 15 mins and to wait at the bar which was absolutely fine as we hadn’t booked so didn’t mind waiting a bit. Called to the table which was...

Nightmare, cold, food is glorified McDonald's, went for the ribs and fries £20.50p what a disgrace. I had initially ordered the half rack, 5iver less told they didn't do it. My God, a joke should have been £9.95 and even that was too dear. It...

1 positive - pleasant ladies taking orders The negatives - freezing cold restaurant, extremely long waits for order to be taken, tables rough and dated, took an hour for a starter to come, nearly 2 hours for main, kitchen staff visibly lounging about like they've...

I had booked a table for 17 people back in September time for a family outing to the panto - we were booked for 4.30 as to give us plenty of time to get food and to get to the panto. Upon arrival we were...

I need to preface this by saying the servers were polite and pleasant. However, the order was wrong from start to finish and the wait time for food was unreasonable. We were told the kids meals could only come with veg, not chips. This was...

Table booked for 4 people on Saturday 3rd December. Asked straight away on arrival about allergies-only positive of the visit! Food ordered but all 4 meals were bland, tasteless and not hot at all. BBQ chicken was ordered and the chicken was tiny and flat...

On first entering frankie and bennys we were impressed that the guy asked us about allergies. We were shown to the table I ordered the new York bbq chicken . My partner ordered steak salad but they were out of steak so he went for...

- I ordered a spaghetti carbonara with chicken it cost a bit more than 15 pound for the worst meal I have ever had. - spaghetti were soggy, overcooked, and not at all fresh - sauce was a tasteless gray cream with so little chicken...

Excellent as usual. Was there before Kevin Bridges on Saturday night. Lovely food and cocktails. Will be back soon. thank youuuuuu

I decided to visit frankie and bennys with my daughter as a last minute decision and I was not disappointed… the service from we walked in the door until we left was first class… staff were on hand straight away and there was no hanging...

I was in the restaurant on wednesday 1st septemeber for food, i was served by the girl with curly hair who when asked said her name was Rachel. The food itself was great but want to point out her service was great and she was

Great Couple of drinks with an attentive and diligent barman Ollie. Big shout out to him. The drinks he made were lovely.

had went out for food with my partner, the girl who had served us was really nice she seemed to be the only person on the floor running food taking orders and seeing to customers she was small with curley hair , I don't know...

Lovely service and great food as always. The lasagne, carbonara and New York chicken was yummy yummy… ooh and the cocktails 🍹

The service of the waiting stuff are amazing especially how the supervisor/Manager in purple shirt and in dark long sleeve are so kind looking after us. The food is great less than 15 minutes food were ready. Will be back fo sure!

12 of us landed after a show in the Lyric and were seated at a moments notice, great service and friendly staff, uppa Gary for the cocktails and everything.

The guy paddy was so nice and the food was unbelievable 5* service from staff and the cocktails where lovely, cabt wait to go back

Ordered a spaghetti carbonara with a portion of fries for take away was quoted £15:40 I said that’s a bit expensive so she said £12:40 picked it up got home can only say it was absolutely pathetic and tasteless the portion size was terrible hardly...

Came in on Tuesdays the 19th was served by a young man I think called shea (name on receipt). Food was great and server was very helpful with my nut allergy. I was pleased to be asked if I had any allergies as most restaurants...

Me and my MIL wanted to go to cosmos for lunch but to our surprise it wasn’t open at the time that we thought it was. Because we were hungry we went to the next best thing in Victoria square and decided to eat in...

Arrived was informed 20 minute wait was seated after 40 minutes Waited a 40 further minutes to have food arrive which was not the best and not cut properly just avoid at all costs

The food was the best i’ve ever eaten. the staff service was great and it wasn’t too pricey perfect portion. will definitely be visiting again

Great customer service, food and drink were excellent and staff were very friendly. I will definitely be back and 100% recommend

Visited the Victoria branch this evening. We are in Belfast for the weekend and thought this would suit all the different tastes in our family of 3. We were promptly shown to a table by a blonde female and asked if we had any allergies....

Cold discoloured chips with black bits on them. Chicken was obviously sitting for a while - definitely not cooked fresh. Burger buns burnt black. Overcooked spaghetti that tasted like it was straight out of a can. Just awful.

Great experience with the family. Had a lovely meal and drinks. Too notch… pizzas were great, desserts and cocktails yummy

Average food and not very attentive customer service. They didn’t have all the things from kids menu but we were told about it after the order was placed. So our toddler was very disappointed to say at least. The staff didn’t take our order correctly...

Great food great , atmosphere , staff were so pleasant and helpful would definitely be back love Frankies

Called over Xmas. Food was okay. Staff not overly pleasant. Had to wait a long time. The restaurant didn't seem that busy.

Had a brilliant family meal here. Staff were really helpful about my husband’s allergy. The restaurant was busy but staff were working really hard and took the time to talk to our children. Food was good and arrived quickly.

Booked a table for 2 o'clock and yet no table ready. Supervisor was apologetic and polite and asked us to wait in the already packed bar. After ten mins an extremely rude waiter with glass put a barrier up and abruptly asked me to move....

Absolutely wonderful. Great meal, great cocktails(2 for £10). Fantastic as usual. Will be back soon. Thank you again.

Went this evening. It was empty, guy shows us to our table and chucked the menus on the table. Not a word said no drinks offered. Waited ten minutes and walked out. Hate to say it but we had the exact same experience two years...

Worst food ever. Had takeaway. Fries burnt. Burgers awful. Cheap meat...lumps of grissle in. Never again. Would not recommend.

Visit to restaurant for breakfast was not what I expected, waitress was excellent but food was disappointing , ordered irish fry and potato bread seemed to deep fat fried And very greasy and soda barely toasted also streaky bacon not what I would use on...

Magnificent food, great staff and as usual atmosphere is fantastic. Will be back very soon. Thank you again for fab service.

Me, my wife and our son came this noon to have a lunch before going to the cinema to watch a movie. My son had Chicken nuggets and we had Mac’n’cheese and Arabiata, that we shared between us. The food was amazing, chapeaux to the...

Had a great time here first time back in ages and didn’t disappoint. Great food followed with great service planning my next visit already.

Service was terrible I had to ask a staff member to put his mask on three times. In front of the manager. There was a hair on my pizza, it was not nice.

Went with the family at Victoria Square arrived on time shown to table so far so good, ordered meatballs from menu kids had spaghetti wife had burger.mine was lukewarm around outside but as hot as lava in middle & meatballs were dry. It was clear...

Our meal was good loved the rock n' roll mix with christmas songs,service very good,all staff very friendly from we arrived until we left,i love f&b for making you feel at home.

Visited tonight and had a great time. Atmosphere was great and the staff extremely attentive. Food was great, staff were amazing and all round it was a great visit. Thanks for the great start to the Christmas celebrations. Xx

Would like to say we had fabulous meal here this evening great food and excellent service will definitely be back soon thanks guys

We visited after our Christmas shopping. The atmosphere was excellent with some nice Christmas tunes on!! Great to see everyone in good spirits. Food was lovely as usual. Our server Rebecca was great. Thank youu

I went with a friend of mine and we both agreed that the meal was amazing. We ordered spaghetti and a pizza. I had the spaghetti and it was absolutely delicious and my friend had the pizza and was absolutely delicious, only issue was the...

We recently ate in F&B Victoria square and it was the worst meal experience we have ever had. Started well with a very welcoming member of staff who seen us to our table but it went down hill. The gluten free menu was very poor...

Was there with family - Great and fast service, delicious food . Decent prices . Defo will be back!;)

Service was amazing by sáerlaith she made r visit to Frankie and bennys feel very welcoming I would highly recommend to another person

Had a lovely dinner today in Frankie and Bennys in Victoria square today the service was excellent from saerlaith who was very helpful and the food was lovely! Will be back

Our server Saerlaith was so welcoming and always made time for us even though it was very busy, will definitely be back

Our server Searlath was so attentive even though it was so busy. Food was lovely and server very fast. Will definitely be back

Our waitress Sáerlaith was very helpful even though it was busy. Will deffo be back service was amazing

Had a lovely experience at frankie and bennys in Belfast - the customer service was the best I’ve experienced here in Belfast, Blaze in particular was just a great server.

Had a great meal with a group and looked after by Marie. The food, drinks and service was great. Marie had a great way about her, making us all feel very comfortable and give us a good laugh also. We will be back again soon...

Had a meal here on Saturday evening. Great food fantastic service and a very lively atmosphere. All in all a pleasant experience.

Visited today and the carbonara was just beautiful. The service was also great. Thanks again.we will be back soon.

Was served by Blaze today on our visit and even with the very busy restaurant floor the the service was fast and very friendly. Food was top notch too 🤓

food was great, served by Blaze very friendly and polite, good customer service and fast service, would defo recommend

Food was very good and service was extremely good thanks to blaze who took care of us. Will definitely be back and would recommend to friends

Great good pizza are very tasty and the cheese bacon fries are so good and great service definitely recommend will be back soon

Another great visit to Frankie and Benny’s and it was absolutely delicious. Thanks again for the brilliant hospitality and fantastic food.

Visited this branch yesterday and It was a very enjoyable meal. We arrived at quite a busy time but we waited to be seated and it did not take very long. Our server was very polite and helpful and also quite interactive with our young...

Myself and my wife visited today for lunch on our last day visiting Belfast and I have to say the staff at Victoria square are the friendliest bunch I have ever come across in a restaurant. Everyone engaged with their customers in a very friendly...

My 2.5 year old has 8 food allergies, eating out is almost impossible. I know that it is an inconvenience to the staff to have to ask lots of questions, and I don't enjoy doing it. Our server couldn't have been more patient and helpful....

Ordered cajun cheese chip, chips were raw, just strips of uncooked potato and cold in the middle another member of my party Ordered the cheese and bacon fries and they had the same problem, uncooked chips, cold and raw.

I visited this restaurant for the first time post-covid. The first thing I was impressed with was the amazing young lady Host, her welcoming smile, beaming bubbling personality and attentiveness to all the guests she was trying to accommodate. After seating me near the kitchen...

The food was excellent and the service by Matthew as very fast and friendly. It was lovely going to a restaurant and having a very nice atmosphere. Will certainly be back for another good feed. I have had bad experiences years ago and this visit...

Booked last minute about One hour before restaurant closed. Staff very accommodating. Restaurant pizza oven was broke so no pizza, had no onion rings or mozzarella sticks which wasn’t great but staff were very apologetic and clearly annoyed at situation also. Food was decent nothing...

We ate here yesterday and the food was first class. Our server was Sharon and she went out of her way to make sure we enjoyed our visit. My son has autism and Sharon was very understanding of his needs. Couldn’t have asked for better...

Dinner was wonderful and the service was great. Our server Sharon was upbeat and checked on us multiple times even though she seemed quite busy.

came here with friends for a catchup after being told in serveral places we couldnt get in because we hadnt booked. (Our fault really) but we were told here there would be half hour wait. They took my name and asked us if we sat...

Poor quality food and overall disappointing meal. I was waiting for Gordon Ramsey to pop up and close down this diner-style restaurant. Don’t expect good food when you come here, mediocre AT BEST. We ordered the Chicken Hero Sub and Chicken BBQ meals. The hero...

The family and I visited during a day out in Belfast, we sat outside to make the most of the good weather. The food was excellent with my wife and I really enjoying the chicken burger and sub roll, my young daughter also enjoyed her...

Another fabulous visit. Loved the food and the cocktails!!👌👌will be back soon. Thanks for a lovely service also.

The food was excellent, although portion sizes very large. Attentive waiting staff. However COVID precautions lacking, staff not wearing masks correctly and not all customers wearing masks. Could do with improvement on this

Our server was Micheal & he had a great understanding of allergies & intolerances he went above & beyond to ensure everything we ate was safe. He was friendly & efficient & the food was fab. You could do with putting a gluten free /dairy...

This was a last minute booking, tabled booked about an hour beforehand, amazed that they were still allowing at that time. Got there and everything well set up, easy seated and menu's provided; served by Reece I think it was. Don't think I've ever had...

I came with my two kids, 1.5 and 3, after having made a reservation. Our server Elad, must have noticed I requested a high chair and greeted us with crayons and colouring papers for the kids before we even sat down, which made the kids...

Me and my girlfriend came this morning to have breakfast together, our sever Eddie was lovely. We had maypole bacon pancakes and traditional fry up, the food was great. Because we came so early in the morning we couldn’t have wee buzz, so we decided...