Frankie & Bennys in Fife

Natalia was great looked after me and my son it was great service and also very helpful and mannerly It was just nice to chill and have good food and also a great experience Look forward to my next visit

Came here for dinner tonight, I’ll start with saying the service was great from Sarah, she couldn’t have been nicer. Starters were good both had the chicken strips can’t really go wrong. Mains my partner had a burger which was hot but very average. Again can’t go wrong with a burger. I had gluten free carbonara, first it came stone cold then came back few mins later straight out the microwave which fine it was hot at least. However when I tasted it, it was awful, worst pasta dish I’ve ever had. No flavour so bland. Won’t be back.

Food was really good and the service was excellent. Special shout out to Natalia who worked extremely hard in serving and helping the group with all their needs.

The food here is on par with every other Frankie and Benny's restaurant I've been to. It's of good quality with generous portions. The real stand out was the service. It was excellent. We visited as a family of 7, 2 adults, 3 teenagers, an 11 year old and an infant. As the infant is only a few weeks old we'd requested space for a pram. The manager met us on arrival and offered us the choice of a number of tables. He was very friendly, courteous and helpful and set the mood for a really nice evening. We were then met by our server, we explained a member of our party required gluten free food. They highlighted the areas of the menu that provided gluten free options and ensured to keep it separated when serving. Our server, like the manager was friendly, courteous and helpful. We are new to the area and this was our first visit here. It certainly won't be our last. Our thanks

Good food served by an excellent waitress in Iona. Funny, knowledgeable and a bundle of fun. Seemed to be a bit understaffed on the floor but the food order was very quick and the 4 of us all enjoyed our meal. Would definitely visit again and if you do ask for Iona, a credit to the restaurant.

I visit here very often with family, also a great experience. Staff are always welcoming and friendly, service is great and food delicious and fast.

Popped in here for an evening meal. Staff friendly and helpful. Good choice on the menu at a reasonable price. Good sized portions and hot.

We eat here reguarly when in the local area doing activities with the kids. Our son loves it too and we were not dissapointed on this occasion. We had a main course and dessert which tasted great. He is always kept busy with the puzzle sheet on the back on the kids menu, however our food did not take long to arrive. The restaurant is always busy, and it is good to be able to checkout and pay your bill online, so you can get out quickly when in a rush. The staff are always friendly and we look forward to our next visit.

We were going to the cinema and decided to pop in for a spot of lunch. It was the middle of a saturday afternoon and luckily not too busy. We were served quickly and had two courses. The food was excellent, as always, and the the staff were friendly and attentive. Its always a good atmosphere and we like the old music on in the background. My son was kept busy while we waited for our food to arrive with a puzzle sheet and crayons. We liked paying online using the QR code provided, as it meant we were able to make a sharp exit when our film was due on. You can also pay the trditional way too :) We will be back again soon. Thank you.

I decided to come here after a long stressful day engaging in fan letters after completing my novel I have been writing which has copies now for purchase at my local photography and church groups and the over 60s tea room experience. I chose this restaurant as I once had two pet cockatiels called Franky & Benny. On arrival I was seated far too fast, I expect the staff to ask if I have any special arrangements required, not just told “ sit down” like a Labrador puppy. Next exiting part was the waitress who came to jot down my order, as per usual I ordered a cup of tea and a hot meal but was astonished to learn they had run out of potato’s and lamb. When I raised concern to the waitress she spat on me and told me if I don’t hurry up and order something else she would tip my chair until I fell onto the floor, I didn’t appreciate this as I was wearing my new hand sewn tweed jacket that my Great Aunt Penny had hand made for me back when I was 43. Shaking and speechless still, I haven’t slept or left my house since the incident. Other positives it has given me a new idea for a novel I plan to write.

Il locale é carino, il personale gentile e disponibile, il cibo mi é piaciuto e il prezzo direi giusto. Ci tornerei volentieri

We stop here when travelling on this route, a stones throw from the motorway and provides far better value and quality than a service station. Staff are always attentive, food is fresh and tasty. Worth making a very short detour for a proper meal in a nice place.

Morning all I visited this outlet with my family I was a bit hungry so after looking through the menu I settled for (wait for it) ULTIMATE Mac n cheese (now we are to assume this is a large portion right ) Kids were having a laugh Telling jokes Drinking there juice Then the food comes in like 10 minutes only to be served with what I would describe as a babies portion Had it eaten in like 30 seconds £10.40 seriously I didn’t complain at the time as didn’t want to upset my family having fun So I decided to email the CEO to my amazement I never got a reply Then read reviews and this seems to be the trend They obviously don’t care about customers being annoyed Been a loyal customer to this company but will never be back Well over priced for the amount of food Stay strong ppl x

Family meal for 7th birthday. Ordered some garlic bread as starter for the table. Received the three we ordered (eventually after more than 40 mins) and then another appeared with the explanation that the kitchen thought one we had already received looked a bit “dodgy”! An hour and a quarter after arriving we got our main courses. This was a mixed bag. Nice steak; nice pepperoni pizza; basic chicken Caesar salad; rock hard veggie burger with masses of chips; not very tasty vegan macaroni cheese; unsatisfactory carbonara with non crispy scant bacon. We were then left with the dishes on the table for ages before they brought the cake (which I supplied) with the dishes still on the table. Decided rather than actually having a piece of cake there that it would be better to just leave paying over £100 for the pleasure. Will not be back.

Had dinner here after family trip to the cinema, restaurant was quite busy and noisy. Food was good but found it quite expensive for what you get. Frankie & Bennys used to be great valve for money but I think it’s over priced now

Excellent service friendly staff was out with friends. Very clean .staff excellent. Will definitely be back

Had breakfast at Frankie and Bennies this morning and was served by a very friendly and helpful waitress Emma. She was very attentive and helpful. The food was fantastic and made for a very enjoyable meal. Well done.

ordered abc salad which is avocado, bacon and chicken and the house burger. both well presented and tasted ok but thought expensive at total cost of £21.60. waitress was friendly and asked if we had an allergies, service was good but price has put me...

Visited this restaurant yesterday . We were a party of 4 adults and 3 children. One of the party has a dairy allergy and one of the party can’t have gluten. Our waitress Monica was awesome and so helpful with all requests. Food and service...

Popped in for lunch with the family ,the staff were very friendly and helpful. we had Marguerita pizzas and spaghetti meatballs . We found the pizzas bland taste wise its not a great sauce they are putting on them . Meatballs were fine . The...

I was very looking forward to coming I for some nice food after waiting so long after lockdown , I was so wrong to pick frankie and bennies , the front staff were so helpful they asked if everything was ok for me , made...

Came here with four friends at a busy time, however service was still quite fast. Drinks arrived promptly as did all our food. The food was prepared well and tasted great. Milkshakes in particular were delicious. The waiting staff were friendly and pleasant and the...

Loving the new menu! Chuffed to see hot dogs returning! Staff were great with our wee one as always and really felt they went the extra mile to look after us. Thank you to our server Lorna!

Great service and good food. Our server Lorna was very friendly and answered all my questions regarding the menu. Couldn't be more helpful and very organised. Will definitely be back.

Frankie and Benny's in Dunfermline is always so family friendly. Our server, Lorna was great. Very helpful and efficient. Friendly staff and good food! Also very Covid safe.

Was pleasantly surprised when myself and my partner came in for a meal today, food was amazing and hot when came out and couldn’t have asked for better service. Will definitely be back!

Came in for a quick breakfast yesterday, was served by Erin. She was very helpful with my questions about the menu, super friendly, and the food was very lovely. All round good experience

Erin was an extremely kind and friendly waitress, she was extremely polite, the food was excellent aswell.

Natalia was so attentive and caring for our party and we have lots of additional needs met with a smile and patience Defo be back and recommend

We've been coming to F&Bs in Dunfermline for a few months as our weekly meet up point during covid and can't fault it one bit! We are always treated to a lovely breakfast but the service provided by Natalia is second to none, she is...

We visited this Frankie & Bennys in December 2020 and the food and staff were fantastic. We were served by Natalia who couldn’t do enough for us. I genuinely can’t stand F&B but this one in Dunfermline is the exception. Good atmosphere and brilliant food. Can see why whilst most of this chain are closed - this one stays open.

Food was great, cajun chicken wrap was amazing. Our waitress Natalia was outstanding, very friendly and attentive. Wish every restaurant had staff as lovely as her.

Lovely, friendly service from Natalia. Great vegan options including a delicious chocolate orange dessert.

Visited today for a family lunch. We were welcomed in, asked for our details and seated promptly. We were served by Natalia who was very informative and very friendly to our 3 year old. The food was delicious and cooked to perfection. We will be back.

We had a lovely lunch today, Natalia was very friendly and kind. Service was nice and quick when we had a moany toddler to occupy. Thank you again!

The food was excellent. The service was great, especially from Natalia, who was amazing! Definitely will be coming back. Thank you!

Booked for a birthday breakfast for myself with my partner and daughter. We were served by the lovely Natalia. My daughter asked for pancakes and ice cream which was not on the breakfast menu but Natalia did not hesitate to say that that would not be a problem. Very very polite and friendly service. Due to Natalia’s exquisite hospitality I would highly recommend restaurant. Thank you muchly

Friendly and efficient staff, nice relaxing exsperience. Tasty breakfast with lots of choices and generous helpings. Thanks to Natalia!

Not too busy for a Saturday night, easily got a table for 3. Brilliant waitress however, table service very slow. Waited 15 from the time we sat down to even get drinks.Came to have a pizza as they used to be very good, but now I can't say the same. Only an option for a 10" or a 15", where the normal 12" option? Felt very average, not what it used to be.Friends ordered classic cheese burger and fries. Burger was structurally sound, no dripping or soggy buns. However, the fries on the other hand were crap. I've seen steel with more bend in them than the fries, had obviously been sitting out for a while. Would give 3 star review, however the service from Natalia was exquisite - only reason I'm giving 5 stars. Will only be back again if Natalia serves me

Booked a table for breakfast as love the Big Scottish Breakfast! Little one loved her pancakes and ice cream. Great Service from Natalia who looked after us from start to finish!

I had lovely Classic Caesar and my mama had fish and chips meal at lunchtime, she enjoyed it. Friendly staff, great service and great organised for covid-19 safety.

Visited today for my dads 80th had lovely meal.Staff very nice and bonus we could use our tastecard. Despite coving restrictions was a good experience

From when we arrived to getting the bill the staff bent over backwards! Great service and food as always. Such smiling ‘nothing is too much bother’ staff! I eat Gluten free as a dietary requirement and they have an incredible GF menu, with Chocolate brownies and ice cream!! All social distancing care in place to the letter, Can’t fault them! great food, great staff! Love it!

Catch up with friends to celebrate 2 birthdays. The procedures in place to minimise the risks around Covid were excellent. Food and service were as good as always and as expected.A definite family favourite and the “go to” when we want variety for fussy teenagers.

Went here for a meal to take advantage of the eat out to help out and was seriously impressed with the layout and the staff. There was a one way system in place, tables left empty to ensure social distancing and tables quicky but properly cleaned down after each use. You can tell a lot of work has been put in to ensure customer and staff safety.The food was really good and service was excellent so big thumbs up and your restaurent could set an example to others!

Had a nice evening meal. Good choices, well cooked and served piping hot. Staff very helpful. Good portion sizes.

Family of seven for dinner, lovely meal, great choice of menu, nice drinks choices, decent drinks, prices were pleasing. Staff were very good on such a busy evening, advise anyone to visit you won't be let down.

We had to celebrate my son’s birthday, so we headed for Whimbrel Place for a meal before watching a movie at the Odeon. We chose F&B and we were not disappointed. We received a very warm welcome from the manager and we were shown to a table for six. Our waitress Tracey was fantastic. As we didn’t have a lot of time, our drinks were served quickly followed by the food. Three pasta dishes and three pizzas all arrived together and they were very tasty, hot and nicely presented. For the Choco deserts we had candles and the happy birthday song on. We did enjoy our visit there.

My wife and I each had a wheat free pizza for lunch. The food was delicious, hot and looked great. Well done to the kitchen.We were served by Sam our waitress, WOW!! Sam was professional, friendly and very attentive to our needs. She made recommendations and check in to make sure our orders were to our satisfaction. The bill was resemble and we felt it good value for the money....we were satisfied. Again we were really happy with our dinning experience and we will definitely be back. Thank You

We were early for lunch so it was very quiet. Sam, our waitress, was welcoming and helpful throughout. Food was average with a very long wait for it to be prepared. With offers available it’s worth it’s money, but not, in my opinion, worth the menu prices. Thanks to Sam for making it a very positive experience

We went here for lunch. It was $7.99 each, plus $2.99 for a drink. So, reasonable food at a reasonable price. Lots of wee screamers though. Not the Restaraunt’s fault. Recommend

4 of us went for a meal. It was ok. I had fish & chips quite a small portion. Because we had a voucher the price was reasonable. Would not want to go without a voucher.

We were a table of four who went in for lunch Wednesday lunch time.There was only three tables occupied.A lovely waiter took us to a boot table no:3.We placed our drinks order.We didn't wait long for the drinks.(Frankie & Benny's only place I know that serve tea in a cup not a pot)We placed our orders.The food was freshly prepared.We didn't wait long for our meals.Fish and chips (fish) was overdone. It was fine we never said anything.The ladies toilet was clean but a not so good smell .Restaurant was clean. The service was good.

Used to come here a lot but haven’t been fir ages WOW! Not in a good way. My Uncle ordered fish and chips. OMG for £10.99 what a let down. The ONE small piece of fish had no substance and was poor. My sister had vegan burger and chips. Literally that was it. You’d get more chips at McDonalds. Not even a side salad. Where’s the vision? None I’m afraid. One consolation, my meal was Ok. JUST. The icing on the cake or not was at early evening there was no key lime pie. Really!!! Overpriced and small portion size. Kids really. I could assure you the USA wouldn’t have it. With so many other restaurants to choose from you need to UP YOUR GAME.!!!Won’t rush back. Really disappointing I would say the waiter was very helpful and friendly.

Just been to the restaurant for lunch the waitress was fantastic, she knew the menu and was able to explain to us what some things are. That girl knows her job. We thoroughly enjoyed our meal would recommend to all our friends and family

We recently popped in for dinner after doing some shopping in Dobbies nearby. We were served by Nizar who was friendly and attentive. The food was excellent, as always. The restaurant always has a positive atmosphere and every member of staff that we speak to is unfailingly helpful.

I visited f&b today Karolina is our favorite waitress always happy and helpful Recommended this place

Me and my dad come here every friday/saturday for breakfast, service is always absolutely fantastic and food is always delicious! They even have memorised what we have to eat, so it's always quick which is a bonus! We were served by Lisa who is always a pleasure to be served by she was polite (as always) efficient and a pleasure to chat to.

I was in the Dunfermline restaurant today with a friend for lunch. The food and service was great as usual well done Lisa thanks for your smile and great service

I was staying at the nearby Premier Inn and used Frankie & Benny's for dinner. Great service by the friendly staff. Plenty of choice to choose off the menu at reasonable prices. Frankie & Benny's an ideal place for the business type using the Premier Inn.

Called in with wife and three tenagers for part of our daughter's birthday celebration. Our table was clean and plenty of space afforded to sit comfortably. On arrival we had provided a birthday cake and candles which were taken by staff for later. All enjoyed their main courses and desserts then sat back on hearing the music volume increase. Time to sing happy birthday which was no problem for our waiter. We were then handed a knife plates and serviettes to use on the cake at our leisure. Nothing was a problem and our waiter even took time to ensure items would be fine for vegan preference. He kept us entertained throughout and helped all to enjoy their stay. We hope the barman enjoyed his piece of the cake also.

Great food and service as normal on our weekly visit with special mention to harvey who always stops to speak even if he is not our waiter.

Went for lunch with my family before going to the cinema.. Served by Marweet who was very polite and had a nice way with the grandchildren. Food was of the standard we have come to expect at Frankie and Benny's and good prices.

I was served by Harvey who provides a consistently friendly and personable service. Had the traditional breakfast which was great.

We stopped here for a quick bite before the cinema tonight, what you see is what you get with this Frankie’s... serving good food with equally good service, our server Stacey was particularly nice tonight, we would definitely come back!

Decent meal and reasonable prices. Our server stacey was very polite and friendly and made our experience more enjoyable with her Disney banter.

Went in for dinner on way to visit to family further up fife and had a lovely time and amazing food. Our server emma was amazing, nice and chatty and friendly. Made sure everything was ok once our food arrived.

Great deal on Groupon 2 course for 2 people from the main menu for £20 me and my husband love this deal and don't go passed it to try another restaurant

Had an amazing time catching up with long distance friends. The food was just super, particularly enjoyed the Tortollini Niduja was delicious!!! We were served by Stacey, she was very attentive and did everything she could to make sure we were enjoying our night. I will definitely be back soon.

Had an excellent meal. Went with my boyfriend and we both thoroughly enjoyed it. We where served by Harvey who was an amazing waiter and was very friendly. He chatted to us and made us feel very welcomed. The food was amazing and served quickly and hot. Will definitely recommend

Went for dinner our server was Lucy and she was great. Food was good and served quickly. Definitely would recommend and will be going back

The service is always good in this restaurant. I usually go for a burger which I have to say always tastes incredible. I went for the carbonara instead which I felt just really lacked flavour. I wouldn’t order this again but I’ve never had an issue with the food before. The waiter was friendly and the food came fast. Happy

Anna was warm and welcoming. She served us quickly and with a smile. We had the chicken and mushroom penne and the chicken blt burger, both were excellent. We will be back!

Visited for a meal with my family yesterday, our server Emma was amazing, and was brilliant with our 2 year old girl. She also recommended a smaller portion of the pomodoro with salad as I wasn't overly hungry.

We visit Frankie and Benny's regularly and this one is our favourite. Lucy served us today and was happy to chat with us. Great service as usual.

I visited f&b; today with my mom and dad Karolina is our favorite waitress always happy and helpful Recommended

Ordered a 15 inch and got a 10 ended up with 2 x 10inchs (could’ve taken more) I’ll let them off though because the waitress was rather good looking

Lazy Sunday breakfast. Pleasant and clean restaurant. Waiter was attentive, friendly and knowledgeable. Had traditional fry up and an eggs benedict. Served on cold plates which a few people have mentioned, clearly a no-no and surely easily rectified. Despite that the fry up was a generous portion and well cooked. Tasty bacon, sausage and egg, though the herby potatoes were lacking in any sort of herby flavour, very bland. Shame toast isn’t included and is charged at £2 per side for 2 slices of fairly basic whole meal. Benedict was well cooked also, nicely poached eggs with a tasty hollandaise and nice soft muffin. I chose the tasty mushrooms to accompany rather than the ham. Well overpriced as 4 breakfasts, 2 sides of toast, 2 teas (tasted ok but you have to dip your own teabag into a cup of water, so if your fussy about the order you make your tea in then best let them know your preference) and a kids juice would have come in around £38 at full price. Well cooked but not that special, and could cook equally good if not better at home at a fraction of the cost. Big uplift just to not have to cook and wash the dishes. However we used the taste card so bill was much more reasonable and fair value at £22.

Not enough waiters to keep things running smoothly. Soft drinks a total rip off with no refills. Even with a discount code off the app it’s dear for the quality of the food. Go to Pizza Hut next door.

Stopped here for breakfast on the way home as it’s handy just off the motorway.

Popped in for a quick snack as we had time to kill, coffee was so strong, I mean I like coffee but this was just so strong, then there’s the noise, music was unbelievably noisy and such a shame because our pizzas were actually very good. Do something about the noise though, and weaken the coffee for humans.

Wasn't too busy when we arrived but the kitchen seemed to be having some problems. We placed our order for brunch and were brought cups of hot water and tea bags by the waiter. We had asked for a pot of tea but they don't do them. Water was not really hot enough for tea so we had lukewarm cuppas. It became very obvious the other tables had been waiting too and after 30 minutes we were still had no food. The waiter offered us another cup of tea and when we pointed out that the first ones were not hot enough he promised to make it hotter. Which he did. Food then arrived and it was good enough. Good sized portions, By this time more staff had come on duty and food was coming out of the kitchen much quicker. By the time we left, just after 12, the restaurant was getting really busy.

used to go to this chain in Perth when they first opened and the food used to be good and ample. Stopped going when the portions sizes decreased in line with the quality. Decided to give it another go after a number of years and went to this one in Dunfermline after playing ten pin bowling. The service was good so no faults there, however, when it came to the food.... I ordered a chicken burger but my chicken must have got a fright and ran away before going into the tiny burger as there did not appear to be much chicken on it. I have eaten chips many, many times but never have i had clump of chips served to me. My wife had a pizza or something that resembled one. Might as well have got one from the supermarket as it would have been a far better quality. Will I come back to this particular restaurant, no. Will I go to another Frankie & Bennys, no.

Came here for a change as we never really do but I wish we never, waste of money my burger was dry and my husbands meal looked like it had been chucked together with a cold onion ring on top was quite dear as well compared to other places with far better quality of food.

We booked a party of 12, which then expanded to 16, at pretty much the last minute. It certainly was close to their closing time. The food was good and service spot on. Even though we were at the end of the evening and pretty much past their closing time, we were never rushed. The cost was reasonable too. I’ve been to a few in this chain and this was one of my best experiences yet.

Came here for tea 3rd July with a friend.

Another great visit, food amazing, great cocktails, prices and really friendly staff. I had the calamari starter then their new black and blue burger, really meaty and tasty

Took our friend for a meal the other night. A nice meal still good value for money.pleqsant staff. Well worth the visit

Took our 27 P7s here for a leavers treat last week. We have taken the children for several years but we were very impressed with their organisation and thoughtfulness to make the experience as painless as possible. We were made to feel welcome from the moment we arrived and they didn’t mind the children making some noise or taking a balloon. When the food arrived because we had pre-ordered they knew the names of the kids which for the first time they used. They made the plates up with all parts of the meal on one rather than parts coming separately which made everything move efficiently. The staff were friendly and helpful and made a sometimes stressful experience move easily. Thank you so much for such an enjoyable, stress free experience.

where do you start the service was slow and the food wasn't anything special and very over priced. It was my daughters birthday treat and she did enjoy it but it's very cramped six of us in a cubicle. We needed more space but there wasn't any I don't think I will go back.

Quality of food is terrible, i wouldn’t be surprised if its heated up in a microwave. But they charge crazy prices & small portions. Staff didn’t seem to know what being friendly is, walking about like robots. You get better service & quality of food at McDonalds.

My friends had planned a surprise meal as i went on maternity leave ! Frankies has always been a favourite off all of ours so it was great to be back . Lorna and Lisa were brilliant and very professional. They let us know about the new items on the menu which a couple of us went for ! They were great ! Never disappointed at frankies ! Thank you for another great meal !

Not a great experience when we visited. Every time f&bs; bring out a new menu it just gets worse. Ordered a pizza which was meant to have a BBQ sauce base, but there was next to no sauce and was dry and bland. Thought I couldn't go wrong with a sundae for desert but again I was wrong. With cookie dough in the title u would expect it to contain some cookie dough! Not worth money we spent. With so many other local eateries round and about I won't be returning here.

Used to love F@B’s our go to place.Dunfermline being our favourite.Went lastnight the food was inedible chicken was like leather chips were cold and the mac & cheese was synthetic and luke warm. There was one other person in the restaurant so it definitely was not busy. The price for a burger and chips was extortionate as you only got a ‘burger and chips’ no garnish . On the plus side staff were very helpful and we did get a burger meal refunded.Sorry but we won’t be back very disappointed.

Was impressed with range of breakfast options - plenty for vegetarian and vegan diners like myself which is always a bonus. We like to come for breakfast or lunch as evening visits can be too noisy with the place packed and staff run off their feet. Food is always good and staff friendly and happy.

Went back to frankie and bennys after a while and was not disappointed,service was great,food good and good price,my grandkids loved it especially the free slime and balloon,will deffo be back and would highly recommend.

Really enjoyed breakfast quick service from a friendly young lady who was knowledgeable and friendly. Well done Frankie and Benny’s will definitely be back

Came here for Breafast today. Whilst it was quiet to begin with, it picked up really quickly. Even thouh this happend it was no bother for our server Darrin. I ordered the Breakfast Stacker and this was amazing!!!!! My sons pancakes were also brilliant - what a great idea to do the bacon and syrup pancakes for kids. I will be back thank you.

Nice, tasty breakfast. Good choice for the little ones. Our server Lorna was really friendly and nothing was a bother.

Very nice food and amazing customer service,could not have had a better evening. Definitely will recommend to all my friends and family.