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3,8

Based on 2.723 opinions finded in 2 websites

3.3Ambience3.3Cuisine3.3Price3.8Service
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The staff were so lovely and I was very well looked after. Service was efficient and food was good. I really enjoyed having lunch here and would certainly recommend

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TheTravellingBell . 2024-03-17

MORE AT TripAdvisor

Fantastic evening. Saturday night in Belfast. Team were busy but were kind caring and considerate to us. Meal was delightful. We both enjoyed our dinner and evening. Thank you f&b

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902sarahc . 2024-02-13

MORE AT TripAdvisor

We popped in for Sunday lunch. The staff was amazing and accommodating. The food was very tasty and filling. The cheese was a uniform spread over my gluten and dairy free pizza. Vegan milkshake was thick.

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Rosemary . 2024-02-05

MORE AT Google

Driest chicken burger on the planet. Extremely over priced and somehow even the fries were bland and unappealing. Staff were nice and helpful however the food is so bad that it's better to avoid and go to nandos instead

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Bertie Chapple . 2024-01-28

MORE AT Google

Food was ok. Starters were nice especially the garlic bread pizza. The Carbonara looked great in presentation but lacked in flavour and seasoning. Burger was fine but bacon could off been cooked longer as was very pale altho once removed as wasn't to my taste burger was ok. Staff were nice and friendly.

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Joanne Lee . 2024-01-10

MORE AT Google

Service was fine food not the best some meals came luke warm

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Stacey Brown . 2024-01-05

MORE AT Google

Good food served quickly with friendly service. A good option if looking to eat in Victoria Square. Doesn’t require booking.

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Dream115748 . 2023-12-31

MORE AT TripAdvisor

Service was great , very friendly and happy staff...pizza was fine maybe a thinner base would be a nice choice but that's just me...good gluten free options

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Linda Carson . 2023-12-27

MORE AT Google

Very disappointed with our meal, even the fries tasted bad, the onion rings where very oily and the burger was plain. Very unfortunate since I had a great customer service.

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Mario A. Luque . 2023-12-22

MORE AT Google

My husband and I had the most amazing service by this young lady called Ellie or Ella.. omg she was extremely friendly and so polite honestly the best service we’ve had in any restaurant.. well done.. x

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Leona Mcclelland . 2023-12-15

MORE AT Google

My daughter had her 10th birthday dinner party in this restaurant and i was super impressed with the services and food, loved the burgers and pizza. I booked a table for 16 people, 11 kids and 5 adults. Very grateful for the waitresses who attended to us, they were patient and kind to the kids and made sure everybody was satisfied with their orders, will definitely book a table again for any special occasions

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nana akua boabeng . 2023-12-01

MORE AT Google

Amazing food and desert 😋yummy, we are coming definitely back

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Klaudia Martins . 2023-11-26

MORE AT Google

Went for a little birthday lunch with the kids … Had a great time super friendly staff and service was great could not do enough for us

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simon keating . 2023-11-14

MORE AT Google

Super food is great quality and nice mannered helpful staff,keep going back as hard to beat

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Fergal Mccabe . 2023-11-10

MORE AT Google

Excellent food and service. I haven’t been to a F&B for a long time, our nearest wasn’t that nice when we did go. Whilst visiting Belfast we thought we’d try it again and we were both taken aback in how nice it was. The staff were very welcoming also.

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Sarelly . 2023-11-07

MORE AT TripAdvisor

The waitress was polite and took our order quickly , Took nearly 10 minutes to bring two cokes. My daughter ordered the carbonara i thought she was being dramatic when she said it was tasteless, i tried it and there was no flavour at all, i had the lasagne tbh it was ok but a small portion which they tried to disguise by adding tomatoes around the bowl. I thought it came with fries it didnt which was fine so asked for fries which were brought to the table literally in seconds, they were basically crisp shells clearly some that were left and simply put back into heat up. Can honestly say i wont be back waste of £43

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Charlotte Weir . 2023-11-03

MORE AT Google

Great American Diner with brilliant staff so friendly and accommodating. Simple food but very tasty.

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David McDougall . 2023-11-02

MORE AT Google

Lovely food,very friendly atmosphere, definitely will be coming back

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Gosia . 2023-10-29

MORE AT Google

We ate here after they moved to their new location in Victoria Square. Service was very slow. We waited ages for someone to take our order for mains, asked to see the dessert menu and waited ages for that so we gave up and got the bill instead. Again, we had to wait for ages and I had to ask for it twice.

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Samuel Holmes . 2023-10-28

MORE AT Google

Odwiedziłem restauracje będąc z wizytą u córki maja smaczne jedzenie i miłą obsługę również po polsku co dla osób ze słabym angielskim może być bardzo pomocne . Polecam

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Roman Nowacki . 2023-10-01

MORE AT Google

Honestly I took my family there for a meal was really great food was fresh and tasty service was very professional caring about everything double check for allergies restaurant was clean and whole atmosphere was great highly recommend

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Robert O . 2023-09-30

MORE AT TripAdvisor

Swietna obsluga smaczne jedzenie

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Katarzyna Gieras . 2023-09-30

MORE AT Google

Great atmosphere and service very good food highly recommended

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Krystian Olszewski . 2023-09-30

MORE AT Google

Service was outstanding, we were seated immediately. Orders taken every promptly and food was delicious!

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claire s . 2023-09-29

MORE AT TripAdvisor

Frankie & Benny's exceeded my expectations in every way. Delicious food, excellent service, and a warm atmosphere made for a memorable dining experience. I highly recommend this restaurant to anyone looking for a delightful Italian-American meals !

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Mindaugas M . 2023-09-24

MORE AT Google

Extremely over priced for quality and quantity of food. If you are going to charge these prices the food should be better. £17 for a small piece of chicken and chips is day light robbery. Wouldn't come back.

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Tom Nicholl . 2023-09-23

MORE AT Google

Had lunch last week in your restaurant. Great offer in the lunchtime menu offers. Had the wrap and it was lovely. Bottomless drinks good idea.

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MissMichaella . 2023-09-20

MORE AT TripAdvisor

I order the nduja pasta and it was dry and tasteless Even the good service and atmosphere couldn't make up for the extrrmely bad food

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Shruti J. Singh . 2023-09-18

MORE AT Google

service was great, woman who served us cudnt have been more friendly or helpful. but unfortunately the food was well below average. i got the meatballs and pasta - meatballs were dry, hard and rubbery - definitely a microwave job. others in my group got the mac cheese which again was well below average. someone got the pizza which wasnt too bad but overall the food was well below even what i thought a chain like F&B would provide and it was very expensive to boot. defo nowhere near worth the money and will not return, not recommended.

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David Griffith . 2023-09-04

MORE AT Google

Had my dinner with my family and the restaurant could not provide most of the signature dishes. Ordered a tea and it’s a bit tasteless and not hot enough. Pastas were fine. Staff members were not really friendly. I rated 2/5 for this dinner experience.

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SUN SUN . 2023-08-29

MORE AT Google

Great food and great service 👍 great value for the money We had great experience thank you

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Dariusz Jagodzinski . 2023-08-27

MORE AT Google

Worst meal I’ve had in a long time for the price took my partner and child out yesterday ordered a stake medium rare came well done ribs where seasoned with sugar that’s it apple pie only half was warm Long Island ice tea was just vodka and coke I’ve learned from my mistakes and will never step foot in the place again also bill was £120 for the worst meal of my life

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Kurtis Mccloskey . 2023-08-21

MORE AT Google

I was in Belfast for the day. Had breakfast here. Hot,delicious and served with a smile from lovely waitress. I will definitely recommend to friends visiting Belfast.

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Alison Scanlon . 2023-08-05

MORE AT Google

Friendly, quick service. Nice food. Checked for allergies well.

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Rachel Cotton . 2023-08-03

MORE AT Google

Five adults attended today, however one person didn’t receive any food had to ask server only to be told that food would have to be made as it was never on the order docket. Told server to cancel food. No apologises or anything will not be back

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Cheryl Mcnally . 2023-07-28

MORE AT Google

I love this restaurant nice fun atmosphere. Great menu for those with allergies.

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amazing toys . 2023-07-27

MORE AT Google

Over the past few years, my friends and I have become regulars here now. The food is consistently delicious and reliable, and the service is always lovely!

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Flewis “Froobyoob” L . 2023-07-25

MORE AT Google

Amazing food, amazing service and good portion sizes.

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Jess Raymond . 2023-07-24

MORE AT Google

A very nice place, courteous, fast and excellent service. We ordered a hamburger. We were not asked about the degree of doneness we were asking for. The hamburger that was served was a little overdone.

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shimon.a . 2023-07-23

MORE AT Google

Foods nice enough but service was incredibly slow and when asked after twenty mins where my drink was the waiter told me she was busy as she had a whole restaurant to do completely ignoring my query. (I was aware that you were busy however this came off as very brash and impolite :/) UPDATE WAITER WHO GAVE BILL WAS VERY UNDERSTANDING AND NICE, VOIDING THE DRINK IN QUESTION.

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Matthew Mayne . 2023-07-22

MORE AT Google

Food was great. Just seemed really understaffed. Manager and waiters did their best but long wait times.

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Connor Smith . 2023-07-21

MORE AT Google

We attended this restaurant yesterday Saturday 15/7 (table 31) and ordered two double stack beef burgers that were clearly frozen. Our bill including nuggets and chips and some drinks was over £50. I don't mind paying for good food but this was taking the mick.

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Michael Patton . 2023-07-16

MORE AT Google

Service was rubbish on Thursday 13 th Offering of set menu was in available as was meat balls when ordered.wait time exceeded 45 minutes.manager could have not cared less didn’t have the courage to advise price concession at check out . Would not dine there again or any other outlets.witnessed staff member cleaning up a spill throwing papers towels on the floor moving them around by her foot .too lazy to do a proper job or at least disinterested .other diners need to be warned about this poor establishment in Belfast.

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David Edwards . 2023-07-13

MORE AT Google

Had booked for 615 12th July but finished earlier than expected and arrived after 5 explained to server and got seated no problem. Server very attentive and fod and drinks arrived quickly however server whose name I unfortunately didn't get had to leave to get bus home at 615 and things went badly downhill. Service then became very poor and at one point 4 staff standing talking I assume one was manager lady with no uniform while our main course plates finished and sitting for 15 minutes. Eventually had to call for a server to clear plates and take dessert order. Food was good but service lets the place down. All need trained by the first lady.

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Angela L . 2023-07-13

MORE AT TripAdvisor

Best service, from summer she was great crack thanks so much Marie the manager was amazing she really help she really needs a raise so helpful and checked on us

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Cameron Black . 2023-07-13

MORE AT Google

Since they've moved terrible service would not accept digital ID

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Ryan McGarrity . 2023-07-09

MORE AT Google

Bad service and I do not recommend going to this disgusting restaurant. And I hope that you will apologize to the food delivery driver that you refused to give the order to, otherwise I will have to share the driver's story with my friends and relatives, and they will report this bad service.

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صلاح الدين ابراهيم . 2023-07-08

MORE AT Google

Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting.

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Susanne T . 2023-06-29

MORE AT TripAdvisor

Just an okay restaurant with slow service! Had the carbonara, and it was just okay. My brother has been here twice and on both occasions they didn't have meatballs pasta.

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Ife . 2023-06-17

MORE AT Google

Me and my partner are regulars and we love the place. The staff are so friendly and accommodating and the food is fab! Would highly recommend as it's one of the best spots in Belfast!!

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Ethan B . 2023-06-11

MORE AT Google

We had a nice lunch at Frankie Benny's in belfast, the server( woman with dark hair and glasses 👓) was very friendly and attentive throughout.

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1982belfastgirl . 2023-06-01

MORE AT TripAdvisor

Lovely spot, recently newly set up. Clean, pleasant, comfortable. Great service and attention. Recommend it for some comfort food.

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MichaelK5040448 . 2023-05-21

MORE AT TripAdvisor

Great service and super tasty food. A birthday treat and just mentioning that got us a 20% discount!!! 🤗🤗🤗 couldn’t be happier with the lovely waiter, so attentive throughout. I’m

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Her She . 2023-05-14

MORE AT Google

Reasonable Gluten Free Menu, we decided to share a few items from this menu, plus my friends order fries (not GF). Main meals were delicious, particular the ribs, but the pizza not amazing. Apparently the loaded fries were good also. Staff were friendly & helpful, food was prepared fresh, in reasonable time.

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emilygI6675IT . 2023-05-05

MORE AT TripAdvisor

Delicious food and our waitress Bernie was very attentive, and the new restaurant had super nice atmosphere. Alll at an affordable price. Can totally recommend it and will definitely come back again

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Climber45349592568 . 2023-05-04

MORE AT TripAdvisor

This place serves the best Hot Lava Fries and Carbonara Pasta. Requested to modify the Carbonara pasta as i am a vegetarian and they chef has obliged to it happily. The fires were next level and the cheese sauce tasted like heaven. There any many tables so you can get a seat very quickly. Loved the the place here, the serices can be quicker as we had to wait for the dishes to arrive for sometime. A good place for groups as well.

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R.Hitesh Kumar . 2023-05-03

MORE AT Google

I go to frankie and bunny's boucher place quite a lot with my partner but after tonight's visit we won't be back after seeing one female member of staff being verbally abused by a male member staff felt so sorry for her actually felt like walking out but she was very hospitable towards us probably underpaid but no one should have to take such abuse we sat at table 32 and spent a tidy sum of money but not anymore NO ONE SHOULD HAVE TO TAKE SUCH ABUSE LIKE SHE DID at anytime specially in such a high respected establishment in front of public whether he is a manager supervisor or member of a team cos obviously the power has went to their head

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Stevie F . 2023-05-02

MORE AT TripAdvisor

Food quality was below average, poor service (total of 1 and a half hours wait for our main). Staff were rude and the service felt like they didn’t really care about what they were doing. Not recommended given there are better restaurants close by with similar cuisine and much better service.

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Climber23032127908 . 2023-04-30

MORE AT TripAdvisor

First order was starter waited 20 mins 2nd order 45 mins and that was the main and still waiting so could be longer than i said i dont recommend this place to anyone especially those with kids

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Debwsky Debwsky . 2023-04-30

MORE AT Google

Really friendly staff, scrumptious food and a nice wee cocktail menu too! Thanks!

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Victoria McAuley . 2023-04-14

MORE AT Google

Hi, I’ve had the worst experience at the Frankie and Benny’s in Belfast. Usually I take my girlfriend here for her birthday as we both like it. But this time is was terrible. Completely ruined her birthday meal. The food was cold (main and starter)...

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Tiarnan B . 2023-04-08

MORE AT TripAdvisor

Lovely staff. Carbonara was delicious.

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Lloyd Joshua Reyes . 2023-04-05

MORE AT Google

Food wasn't cold but wasn't exactly warm either. Had the taste and texture of something kept half under a heat lamp despite being made fresh. Staff were kinda dismissive, had to flag someone down to take my order after the QR code in the table wouldn't scan. Would honestly be better going to Burger King. Lord forgive me for uttering those words.

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Declan Gallagher . 2023-03-24

MORE AT Google

We have been eating here for a few months now. I would normally have the sirloin steak. However, I have observed that at the start of our visits, the steak was very tender and tasty. But as the time has gone on, the steaks have...

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Michael L . 2023-03-22

MORE AT TripAdvisor

Not what we wanted on the menu available. Got pizzas instead and they were poor. Was cheap though so at least there is that.

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Mollie K . 2023-03-18

MORE AT TripAdvisor

Dawno nie byłam w tak świetnej restauracji. Miła obsługa , rewelacyjny klimat w stylu retro,bardzo dobre jedzenie, spory wybór,więc kazdy cos dla siebie na pewno znajdzie,z miłą chęcią wybrałabym się kolejny raz i gorąco polecam. Ceny przystępne.

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Ewelina Tur . 2023-03-05

MORE AT Google

It has a really nice atmosphere and the staff are really friendly and helpful. It's kid friendly, highchairs and a good selection of food on the kids menu. The food is good nothing to rave over but it was served fast, filled us up and was tasty. Staff were attentive throughout and everything was reasonably priced.

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Adam Brogan . 2023-03-04

MORE AT Google

SCONSIGLIATO ⛔️ Ero già stato 3 anni fa nell’altro Frankie &…. (ce ne sono due a Belfast) perché volevo provare questi “famosi” Macaroni Cheese. Facevano pietà, simili a quelli che si comprano in scatola al supermercato. Poi oggi, dovendo pranzare al volo, sono passato di fronte a quello in centro e ho deciso di vedere se magari gli hamburger e gli hot-dog fossero qualitativamente migliori. Anche stavolta esperienza “penosa”. 25 sterline per una Fanta Large, un hamburger striminzito con patatine fritte (manco cotte bene) ed un hot-dog con cipolle fritte a condimento ma per nulla croccanti. Volevo spendere un po’ di più per evitare un “Daily Meal” e invece, per assurdo, per me è stato meglio mangiare l’hamburger vegano al Mc (più buono, ovviamente parlando di fast-food e oltretutto più economico). L’ambiente è carino in stile Diner, ma faceva anche freddo. Il personale simpatico e ce la mette tutta, ma la qualità del cibo pessima… non voglio provare la pizza perché se non sanno neanche fare gli hamburger…. P.S. Il locale era comunque pieno, ma a mio avviso, bisogna avere soldi da buttare o un’esperienza culinaria pari a zero per scegliere questo posto… almeno per quello che ho assaggiato. PROVARE PER CREDERE… MA MEGLIO DI NO…

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Michele Lauri . 2023-03-04

MORE AT Google

The place was freezing and had a space heater to warm the place, food portion was unacceptable I ordered loaded buffalo frys £ 5.20 and had one small chicken finger chopped up, but however the waitress was so lovely and took care of it, she was the only warmth in the place

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Christopher Donnelly . 2023-02-28

MORE AT Google

Bernadette is brilliant too marks

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Gordon Glover . 2023-02-23

MORE AT Google

Great friendly staff and lovely food

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Rosemary Thomas . 2023-02-18

MORE AT Google

The food was just the worst in terms of diner food. I had ordered the steak with peppercorn saunce, both of them tasted just abysmal!

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Abhijit Chatterjee . 2023-02-13

MORE AT Google

Worst ever burger poor service won’t be back still looking for the cheese on my burger ate the chips but that was about it all the food was poor quality

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ibell70 . 2023-02-05

MORE AT TripAdvisor

Got a delivery from here and got spaghetti Bolognese and carbonara, also ordered garlic pizza bread. There was hardly any meat if any at all in the Bolognese and the carbonara was bland also. The garlic bread didn't taste very much like garlic at all. This will be my first and last time ordering from this place. Such a waste of money. My 15 year old kid can make nicer Bolognese.

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Robert Bennett . 2023-01-30

MORE AT Google

OKAY LET ME START THIS OFF WITH SAYING THAT I WAS A LOVER OF FRANKIE AND BENNIES WHEN I WAS YOUNGER… UNTILL TODAY. I WASNT EVEN PLANNING ON GOING TO FRANKIE AND BENNIES BUT THOUGHT IT WAS A GOOD ALTERNATIVE AS THE OTHER PLACE WAS PACKED….. OH HOW I WAS WRONG!! I ORDERED A CHICKEN BURGER THAT TO TELL U THE TRUTH I WAS EXCITED FOR. WHEN THE THE BURGER CAME I HAD NOTICED IT WAS VERY SIMILAR TO A BARBECUE CHICKEN LEGEND MEAL FROM MCDONALDS…. BUT ONLY IT WAS THE RUSTLERS BURGER EQUIVALENT…. THE BURGER WAS BOGEN!!! HAIR ON IT AND EVERYTHING, ALSO MADE ME FEEL SICK. FINALLY TO FINISH IT OFF IT WAS BLOODY FREEZING…. SAFE TO SAY I WILL NOT BE BACK.

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Eoghan Conway . 2023-01-21

MORE AT Google

Visited here today and have to say it was a very pleasant visit. The food was delicious and the staff were all very friendly especially to children

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donaldaQ6141SA . 2023-01-15

MORE AT TripAdvisor

Visited Victoria square Frankie and Benny’s on Saturday and it was another great experience. Food great, drinks fantastic and fabulous staff. Thanks again

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MissMichaella . 2023-01-15

MORE AT TripAdvisor

Great food and super friendly staff. Would definitely recommend a visit. Some lovely cocktails and desserts

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Sharon M . 2023-01-15

MORE AT TripAdvisor

Tasteless pale almost cold pure junk food hamburger and fries.Should have returned it to the kitchen!!!

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Arik Portnoy . 2023-01-09

MORE AT Google

Food was awful and waited 50 minutes for it. Only saving grace were its staff who were lovely

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Gwyn Brewer . 2023-01-07

MORE AT Google

Disappointing and ignorant staff. My 8 year old daughter and I came here for dinner firstly we waited for around 30 minutes which was OK as it was expected. There was a further delay for our order to be taken. I ordered my daughters favourite carbonara with two side orders when the carbonara arrived is tasted off to me and my daughter which was left uneaten in plain view of the staff. it took the restaurant staff over 30 minutes to to check on us even though the main meal was at the left uneaten the sides were eaten we were happy with them I voiced my concern stating that it tasted off they asked if I wanted an additional meal at this stage I was becoming frustrated with the situation I replied no but can I have the dessert menu they then brought a kids dessert menu it was annoying but it didn't make me more frustrated then to my utmost outrage we were left again waiting over 30 minutes with 4 staff members standing right infront of us chatting and polishing cutlery I was outraged my daughter and I gathered our things and asked for the bill we were charged full price even though the main meal was uneaten I am bitterly disappointed and I will not make the mistake to dine here again.

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Christine Belfast . 2023-01-03

MORE AT Google

Cold. Cold place and cold food. Overpriced McDonalds. F&B used to be something different but now it's more of the same at double the price.

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Adam Comerford . 2023-01-01

MORE AT Google

Great service tonight by a hardworking team! All our requests were accommodated by the waiting staff and a special mention to our server Emma who really made us feel welcome.

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Aisling Fallon . 2022-12-30

MORE AT Google

Really cold in the restaurant, couldn’t sit comfortably with being so cold and we weren’t seated near a door either

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Katie Roy . 2022-12-27

MORE AT Google

Great atmosphere, good staff, but very average food, for not so average prices. Once is enough.

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Gareth McMahon . 2022-12-19

MORE AT Google

Food overpriced and ingredients certainly not fresh. I had a burger and it was dripping with grease and tasteless. Pizza looks like they’re bought in frozen. Bad experience altogether.

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Patrick Mc Grath . 2022-12-17

MORE AT Google

Had such a bad experience here today. Arrived at 3:15pm and were told the table would be 15 mins and to wait at the bar which was absolutely fine as we hadn’t booked so didn’t mind waiting a bit. Called to the table which was...

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Claudia L . 2022-12-17

MORE AT TripAdvisor

Nightmare, cold, food is glorified McDonald's, went for the ribs and fries £20.50p what a disgrace. I had initially ordered the half rack, 5iver less told they didn't do it. My God, a joke should have been £9.95 and even that was too dear. It...

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briantG2500TI . 2022-12-11

MORE AT TripAdvisor

I had booked a table for 17 people back in September time for a family outing to the panto - we were booked for 4.30 as to give us plenty of time to get food and to get to the panto. Upon arrival we were...

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cooke1892 . 2022-12-11

MORE AT TripAdvisor

1 positive - pleasant ladies taking orders The negatives - freezing cold restaurant, extremely long waits for order to be taken, tables rough and dated, took an hour for a starter to come, nearly 2 hours for main, kitchen staff visibly lounging about like they've...

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h0lly2812 . 2022-12-11

MORE AT TripAdvisor

I need to preface this by saying the servers were polite and pleasant. However, the order was wrong from start to finish and the wait time for food was unreasonable. We were told the kids meals could only come with veg, not chips. This was...

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Emgriffinsmyth . 2022-12-10

MORE AT TripAdvisor

Table booked for 4 people on Saturday 3rd December. Asked straight away on arrival about allergies-only positive of the visit! Food ordered but all 4 meals were bland, tasteless and not hot at all. BBQ chicken was ordered and the chicken was tiny and flat...

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st51arm . 2022-12-05

MORE AT TripAdvisor

Can't fault the food. It's delicious. Shocked they no longer do the meat platter anymore. One of their best menu items. Bring it back. Came to the Victoria shopping center branch. An hour waiting.. Place was busy.. Many people turned away and left.. But upstairs completely empty. Every table empty. No need for the wait or for people to be turning away. The one in lisburn was better. I miss that one. Unfortunately it's gone.

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gary mcguinness . 2022-12-04

MORE AT Google

Treated very poorly by the hostess working (older lady, dark hair). Completely ignored us and continued to talk to others who skipped the line. When we did get a chance to speak to her, she dismissed us and was very rude. Very disheartening, would not recommend at all!

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taylor grace . 2022-12-03

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Had previous bad experience here but due to all other bar/restaurant options being booked out due to time of year & Christmas market etc, gave it second chance as was young daughters birthday and she wanted a treat for lunch. Girl greeting customers was friendly and helpful, but from there the experience was a disgrace. Once seated, order was taken and after 10 mins was informed there were no more wraps available, so child had to reorder - which we did. Then, few mins later the adults food arrives - a pizza which was thinner than the menu itself and of very poor quality for the price paid. I noted all pizzas being delivered to tables were exactly the same thickness and quality and can't help think they are pre frozen and simply heated up. Would explain the quality of the food. The amended child order arrived about 25 mins later, when the adults had already finished their meal. By this stage she had grown tired of waiting and the food was of awful quality. Needless to say she barely are it and we just wanted to leave. No staff apologised for the delay, fact it wasnt put as urgent bearing in mind the original delay due to running out of ingredients etc. Throughout the experience of around an hour and 15 the staf were running around chaotically, arguing amongst themsevles and the ordering system in full view along with kitchen showed just how disorganised they actually are. I asked for the bill - for girl to say she'd bring it to my table. She passed the table at least 15-20 times delivering food, taking new orders and as befitting of this place having sat and given her ample chance to get back to me had to ask her AGAIN 15 mins later can I have the bill asap, and as per her reaction, she'd actually forgotten to go and get it leaving me sat unattended. I can accept a restaurant being busy but more importantly the quality of the food here is of absolutely horrible standard on both visits, appearing to be pre-packed or frozen and reheated only. The service isnt far behind and needless to say, its last time i'll ever set foot in this or any other Frankie & Benny's. You've been warned!

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Dreambox TV . 2022-11-28

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Good food, fast services, beautiful atmosphere, it was a nice experience.

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Matheus . 2022-11-15

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Waiting an 1.30 mins for our order. Still didn't get it. Told 10 to 15 mins 3 times. 2 small children ended up with no dinner. All we got asked was did we want to order more drink. When we left the manager said that we had only waited 30 mins. We had taken a family pic when we arrived which had proved how long we'd been there. Manager then said we only have 3 chefs on to which we replied then why take so many customers in. Our waitress was a lovely girl and we felt sorry for her as she had kept apologising and it wasnt her fault. Absolutely disgraceful

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Sharon Monaghan . 2022-11-13

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Sat for an hour and 10mins with 2 small kids keep being asked did we need more drinks were told our food was 10mins away eventually we decided to leave they said to us oh you only ordered 35mins ago but we actually took a photo after we ordered of the kids and could see it was over an hour… waitress then said sorry we only have 3 chefs why not tell people then that there is over an hour wait

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Lesley McMullan . 2022-11-13

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Si vous êtes de couleur foncé et touriste passez votre chemin. La serveuse nous a crié dessus car nous comprenions pas ce qu elle nous demandait... Nous avons fait demi tour. A fuire

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Morgane Aissaoui . 2022-11-10

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Garfunkels was better, I think. They had the fried scampi, which was fantastic. No more scampi here.

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Majed Barry . 2022-11-05

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