GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,2

Based on 1.259 opinions finded in 2 websites

4.7Ambience4.2Cuisine4.7Price4.7Service
site_photo4

comment_iconOpinions

Pina was excellent! I have been to this Franco manca over 20 times and to other branches across the country and today was by far the best service, thanks to Pina.

site_logo

Kwame Francis . 2024-04-07

MORE AT Google

Great service and tasty food and a nice relaxed atmosphere

site_logo

Matt Thorpe . 2024-03-23

MORE AT Google

Very warm welcoming in the restaurant, the pizza was delicious, served very quick, and the service form Matteo was outstanding, very profesional. Looking forward to come back again as now I can exchange points for a free pizza!

site_logo

Diego . 2024-03-23

MORE AT Google

Had a lovely meal, and really excellent, friendly and helpful service from Matteo!

site_logo

Elizabeth Waite . 2024-03-21

MORE AT Google

Thanks Matteo always friendly and efficient service with a smile

site_logo

Rachel Bull . 2024-03-18

MORE AT Google

Excellent place. Will go again some day, it's very far away from my house.

site_logo

Mr C . 2024-03-16

MORE AT Google

Not only the prices doubled, the quality had decreased sufficiently. We ordered two number 7 and they dough was underbaked, barely any toppings on pizza. Unfortunately we had it as a takeaway so couldn’t send it back.

site_logo

Marta Łowicka . 2024-03-08

MORE AT Google

Came for the food once, came back for the service for years since. Matteo always makes us feel so welcome and looked after.

site_logo

Daniel Saunders . 2024-03-08

MORE AT Google

Amazing service from Matteo! He was looking after mine table like a stunning man. I will be back cuz the pizza was lovely as well

site_logo

Małgorzata Chałacińska . 2024-03-07

MORE AT Google

We visited on Sunday as a group of families including young children. The food was delicious. The staff were so welcoming and dealt with all our orders at different times as it some couldn't decide. All the staff were fantastic with the children. They made some mistakes as children do but they didn't grumble, complain or make us feel bad so we got to actually enjoy our meal and company.

site_logo

lauren Dixon . 2024-03-07

MORE AT Google

Found the wheelchair entrance and got in ok. Then to my horror the door was locked behind me and a party with 2 pushchairs say by the door instructed by staff to put puchairs blocking the disabled exit! The rest of the place was empty but they had to block the door. The manager looked me straight in the face and smirked when he went to lock the door. Didn't feel safe or welcome

site_logo

Gillian Morphy . 2024-03-05

MORE AT Google

Great customer service and very friendly accomodating staff- Matteo was very helpful and kind.

site_logo

Sally Bartlett . 2024-02-22

MORE AT Google

Ordered on just eat came in 85mn and pizzas cold with bare minimal toppings doesn't look anything like the pizzas that sell in the restaurant,won't be ordering again and such a shame cos I used to enjoy every time I go there....

site_logo

R.M KARAS . 2024-02-15

MORE AT Google

This is one of the best Franco Mancas I’ve been too (and I’ve been to a lot). Really great atmosphere and friendly waiter. The veg special with truffle and smoked buratta was delicious. We don’t normally have a dessert but chose one this time and weren’t disappointed. Open kitchen and good spacing between tables.

site_logo

Dath 1983 . 2024-02-09

MORE AT Google

love the pizza, love the staff, atmosphere as you would want for eating pizza!

site_logo

Tony W . 2024-01-30

MORE AT Google

Ordered on Uber Eats and the best part about the food was the dip. Pizzas arrived cold with minimal toppings as well as no tomato sauce base (when you were given the choice of BBQ or tomato base??) and the dough itself was tasteless. Spent £26 to find out that we’ll never eat here again.

site_logo

Jade Wight . 2024-01-29

MORE AT Google

Had a good time here recently and everything was on point. Quick service despite being busy, drinks arrived fast and food all in good order and time. Thanks FM Bromley

site_logo

Alex Brooks . 2024-01-17

MORE AT Google

Enjoyed a great pizza here, with family ☺️

site_logo

Davey Robbo . 2024-01-17

MORE AT Google

The pizzas were delicious and much better value than other high street chains. I would have given the food 5 stars however the meal was let down by the minuscule scoop of ice cream my son and husband received. Had it not been a birthday celebration I would have complained but I didn't want to make a fuss and it wasn't the fault of the waiting staff. I would definitely return for pizza but would buy my gelato from Unico down the high street in future!

site_logo

Kirsten Thomas . 2024-01-04

MORE AT Google

I have been going to this place since it’s open my whole family love pizzas from fanco Manca.i love this place. After my today’s visit I won’t be going in there. I was going through my bill today which I never check I found they charge me for two item which I don’t order and they say it’s optional service charge but when they put money in card machine they won’t give you option to say no to service charge. Please check you receipt all the time.

site_logo

Niraj Saha . 2024-01-02

MORE AT Google

Amazing experience everytime we come here. Matteo is very kind and an amazing host. Thanks again for welcoming my family.

site_logo

imad murad . 2023-12-30

MORE AT Google

I am literally astonished guys!! This place is the best I’ve ever been to for a pizza!! The staff is very nice, especially Matteo!! He is very pleasant and competent!! He took care of my table accommodating all my requests giving me nice suggestions as well!! I ordered some delicious olives with a spritz - very well made - and then a special pizza with buffalo mozzarella and parmacotto, which was really delicious!! After my pizza, Matteo suggested me a digestif made with hazelnut, which I loved. I really enjoyed everything: the relaxed atmosphere, the quality food and the excellent, fast, caring customer service. The prices are also very fair. Well done guys, I’ll definitely come back 👏🏻👏🏻

site_logo

C . 2023-12-30

MORE AT Google

Went for early dinner with our two young daughters, really amazing food as always and very good value kids meals, our server Wioletta was really lovely and kind to our girls, ice cream there is seriously good!! can’t wait to come back again 😊

site_logo

S Thompson . 2023-12-22

MORE AT Google

I was with a group I think everyone was happy with food just not a lot of options for someone who doesn't eat pizza but the people I was with made it worthwhile

site_logo

Tara Clark . 2023-12-11

MORE AT Google

Pizza hase was slightly burnt: service needs improving

site_logo

ify . 2023-12-07

MORE AT Google

The food was good, and the place was very cute and cozy. Matteo was very accommodating and fun! Will come back again. Highly recommend.

site_logo

Pamela Caballes . 2023-12-03

MORE AT Google

This place is very nice, foods are very good and the service is nice as well, especially Matteo , he is very accommodating and responds to our order very well.

site_logo

roselle villar . 2023-12-03

MORE AT Google

Fantastic staff and amazing sour dough pizza I will definitely return !

site_logo

karolina mykietyn . 2023-12-02

MORE AT Google

I visited Franco Manca Bromley few days ago together with my 7 years old son. We loved the pizza and very friendly stuff. The manager Pina made my son feel very comfortable and special ! We will definitely go there again very soon.

site_logo

Monica Zeljas . 2023-12-02

MORE AT Google

Visited today for lunch, as well as the best company , the service from Magda was fantastic, a friendly , kind lady where nothing was too much trouble! The food was also delicious... A very enjoyable lunch! Thank you to you all at Franco Manca and Merry Christmas x

site_logo

Angela Cifaldi . 2023-12-01

MORE AT Google

I really enjoyed dining. There came with a small group of people and we were all accommodated.

site_logo

Serena Sem-Amponsah . 2023-11-21

MORE AT Google

Such a shame. This brand used to be really special. So many better options on the high street and feels outdated. This is what happens when you sell out. The new Pizza Express 👎

site_logo

J D (JD) . 2023-11-16

MORE AT Google

Had lunch of the Christmas set menu with excellent recommendations from the staff. Great service and food was superb. Porcini pizza is incredible. Two courses, drinks and coffee for two: £45.

site_logo

Christian R . 2023-11-15

MORE AT TripAdvisor

Ate with my partner and her daughter last Monday, service very friendly, good lunchtime deal, £10 for pizza and soft drink. Their pizza was great mine just a little soggy in middle hence the 4stars!

site_logo

Dean Watt . 2023-11-07

MORE AT Google

Food great. Service by wioletta was first class, she had a really fun sense of humour.

site_logo

Maxine Hampden . 2023-11-04

MORE AT Google

Sat down for 20 minutes and had to ask the waitress to take our drinks orders. Waited a further 20 for pizzas. Pizzas were undercooked.

site_logo

Monjii Art (Monjii Art) . 2023-11-03

MORE AT Google

Great service thanks also to the staff who is very friendly, like Matteo.

site_logo

Maria Cerase . 2023-11-02

MORE AT Google

Went to Franco Manca recently for lunch. The ambience is good and the wood fired pizzas look very delicious. The menu and lunch deals are good. A peaceful place and good for a pleasant hangout with friends/family or with colleagues. Good options for vegetarian as well.

site_logo

Kalyan Chalapathi . 2023-11-01

MORE AT Google

Very nice pica , quick , delicious , good priced

site_logo

Antanas Jurevičius . 2023-10-29

MORE AT Google

Good pizzas and they can adapt to allergies. eg use a vegan cheese on a pizza with meat for someone with a milk allergy, but likes meat. Returned and the dough was even better ( I suppose it will depend and some times it will be better than others). There is a 10% service charge on top of your final bill (and that is well advertised on the menu)

site_logo

José Santos . 2023-10-14

MORE AT Google

Terrible. One pizza missing. All stone cold. And Chorizo pizza had 6 pieces of chorizo in the middle

site_logo

Kathy H . 2023-10-12

MORE AT Google

Went there with a friend recently. The food arrived quick and was very good. I think the prices were also reasonable, and the quality of the pizza was more than expected. The interior feels cozy and the staff are friendly.

site_logo

Spoon Loves Nutella . 2023-10-08

MORE AT Google

Super service from Wioletta great lady very special

site_logo

Ian . 2023-09-26

MORE AT Google

Very professional service by waitress Wioletta, pizza was very fresh and delicious. Definitely recommended.

site_logo

Agata Pawłowska . 2023-09-21

MORE AT Google

I was in Franco Manca in Bromley on Monday evening with my friends and we had a great evening, pizza and the manager made our evening entertaining. Highly recommended Roberto

site_logo

Cremonese R . 2023-09-16

MORE AT TripAdvisor

Don’t expect your online order to be ready on time. They don’t check them until you get there. Waste of time..

site_logo

Tamas Aranyosi . 2023-09-16

MORE AT Google

Male manager always greets and seats quickly and asks how the meal was and if anything else is needed or ok and has nice banter and excellent customer service. Chefs are nice too.

site_logo

Simone James . 2023-09-15

MORE AT Google

Worst ever pizzeria experience. Super rude and unprofessional manager (male, dark/gray hair middle height) zero greeting and smiling. Arrived with a child, the kids menu was offered only when I had to ask, order was taken late, one of the pizzas came extremely burnt, same male manager brought it without checking. They offered replacement which came in a wrong size, left for them to have it! Annoyingly the manager even got the the bill wrong (overcharge item) and then blamed poor waitress for an error! Another manager apologised only when I said it was a disappointing experience. In a nutshell, horrible management. Won’t visit this branch ever!

site_logo

I Djigitski . 2023-09-01

MORE AT Google

Absolutely wonderful! Simple ingredients turned into something amazing. It's difficult to find good vegan pizza, this one passed the test with a high score 💖 And the staff is amazing, super nice people that makes you feel as comfortable as possible!

site_logo

Celester . 2023-08-28

MORE AT Google

Always quiet with plenty of seating. Franco Manca's pizzas are always fresh and tasty and I've had all of their pizzas 🍕 Nothing comes close to the quality and cleanliness of this company.

site_logo

Claudio Iannella . 2023-08-25

MORE AT Google

Very nice and lovely, friendly staff making you feel welcomed.

site_logo

Andrei Petre . 2023-08-15

MORE AT Google

I have been to many Franco Mancas in London but I particularly liked the Bromley pizza. The welcome was also excellent with Matteo so kind and nice. I will definitely be back.

site_logo

Maddalena . 2023-08-10

MORE AT Google

My son stopped for lunch there, and were pleasantly surprised at how customisable their food is - we have allergies and can find it hard to find a place to eat. In addition, our waiter Hatteo Grazie went out of his way to provide a great service. The prices are very reasonable and I highly recommend it.

site_logo

mtD7788KV . 2023-07-28

MORE AT TripAdvisor

We went for lunch as family and pizza was lovely. My son's pizza was unfortunately slightly burnt underneath therefore he didn't eat much as he found the taste bitter. Matteo was so kind to replace him a new one after noticing. Matteo made the experience pleasant and we will definitely come back. Thanks!

site_logo

Arto S . 2023-07-08

MORE AT TripAdvisor

Love Franco! Gorgeous pizzas. Really reasonable and the team at Bromley are amazing. Make you feel so welcome! Matteo is our fave 🥰

site_logo

Emma U . 2023-07-01

MORE AT TripAdvisor

Matteo was fantastic. Super friendly and the food was delicious ! Can’t fault this Franco’s at all. Highly recommended

site_logo

3huseyin . . 2023-07-01

MORE AT TripAdvisor

I recently had lunch at Franco Manca in Bromley with my mother-in-law, and it was a delightful experience. The pizza was fantastic, and Verdiana provided excellent service. Highly recommended!

site_logo

alberteleda . 2023-06-29

MORE AT TripAdvisor

Best coffee in Bromley. Best focaccia with rosemary. Whenever I feel like a quick filling meal I just go there. Matteo and Verdiana are great they now know my tastes. Prices are very affordable. The customer service is excellent. You know it's authentic when your waitress is Italian, the Coffee is Italian.

site_logo

453cristinaf . 2023-06-27

MORE AT TripAdvisor

Great Pizza, amazing value for quality and amazing service from Matteo! I come here very often and will certainly be visiting again.

site_logo

adammpas . 2023-06-24

MORE AT TripAdvisor

We are usual visitors at the Bromley branch, and look forward to meeting Matteo, fantastic and friendly at all times, giving us sound advice and entertaining us. A great experience around high quality pizzas. Highly recommended.

site_logo

AlbertoF2610 . 2023-06-24

MORE AT TripAdvisor

Not sure if this applies to all of Franco Manca chain now but the toppings on the pizzas we ordered were definitely cut with a fine mandolin they were slivers of food-it was all base. You could not taste anything but dough.

site_logo

rosemarysalt . 2023-06-24

MORE AT TripAdvisor

We’ve been here before and liked it but last night was very poor. The veggie pizza we had was tasteless. Just all crust! And one of the waiting staff was very aggressive and rude when we asked for a another plate, as we were sharing the pizza and he brought us very small side plates. Our waitress was pleasant. We also had garlic bread and salad and that was much the same as the pizza. We won’t be going back! Sad because we used to like the place.

site_logo

Arthur S . 2023-01-27

MORE AT TripAdvisor

Consistently good. Great choice of well cooked pizzas, short but good drinks list and nice service. Can’t really ask for anything else!

site_logo

659catherined . 2022-12-14

MORE AT TripAdvisor

We like Franco Manca, but it depends on which one you go to. We came here a few times during the pandemic and occasionally the pizza was cooked well. Most of the time it arrived quite charred in places and with few toppings. When it was cooked well, it was very nice. But they are not consistent enough. The service is pretty standard and average. Sometimes there is a bit more life and effort made, and other times it is difficult to get the attention of the waiters. Another thing which I do not understand is why they like to huddle everyone together in the front room of the restaurant (even immediately after lockdown). It seemed they had closed off the background to serve Deliveroo drivers but I don't know. In any case it is not a big ask to want some quieter place and with a bit more space.

site_logo

ryanilshiba . 2022-09-20

MORE AT TripAdvisor

We had called several days before to make a booking for my birthday to be told we couldn’t book and there would be no problem getting a table for six people on a Wednesday night. When we arrived at 7:30 we were told there would be a 45 minute wait. There were plenty of tables at the rear of the restaurant but were told these couldn’t be used due to staff shortage. I said it was my birthday and explained we’d been told a table wouldn’t be a problem on a Wednesday night but they wouldn’t accommodate us. As I left a member of staff shouted sarcastically “happy birthday”! So poor and completely ruined my birthday.

site_logo

gharber . 2022-06-09

MORE AT TripAdvisor

Fantastic pizzas just like in Italy and lovely staff every time. Highly recommended.

site_logo

petit chocobo . 2022-05-14

MORE AT Google

Pretty good pizza. Fresh ingredients. Limited choice compared to Pizza Express. Service was a bit slow. All in all a good experience.

site_logo

Jim Barber . 2022-05-12

MORE AT Google

We normally enjoy Franco Manca, we've never had a problem with Earls Court, Muswell Hill, Southampton, Bournemouth or Brixton but this visit to Bromley was dire. We arrived at 5.45pm to be met by teams of delivery drivers outside. When entering the restaurant, it was...

site_logo

Charlton_Billy . 2022-05-09

MORE AT TripAdvisor

Thanks Francesco for the great service🤩

site_logo

Joci Foto . 2022-05-09

MORE AT Google

Very lovely service, and the pizza is super tasty and authentic :) definitely one of my favourite go to spots

site_logo

Alicja Procajlo . 2022-04-30

MORE AT Google

Quite nice. Nothing special though.

site_logo

Mark Doxey . 2022-04-24

MORE AT Google

Very friendly staff .We love it to coming to eat the pizza. VERY DELICIOUS 😋. ALEX IS A VERY GENTLEMAN He know to serve a customers. See you soon guys .

site_logo

Armando Laci . 2022-04-23

MORE AT Google

Probabilmente una delle pizze migliori della zona. Ma non solo! Ciò che rende piacevole questo locale è lo staff. La...

site_logo

vitoparisi . 2022-04-21

MORE AT TripAdvisor

Lovely pizza friendly staff. Popped in for dinner before a show.

site_logo

Bethany Roberts . 2022-04-18

MORE AT Google

An easy and relaxed place with a great real Italian pizza and very democratic prices also have kids menu. Since lockdown days finally they also do home delivery via Deliveroo

site_logo

Daniela M . 2022-04-11

MORE AT Google

Friendly upbeat atmosphere, good service 👌 delicious food and prices were astonishingly affordable!! .... perfect place to eat with friends for a night out... 🙂

site_logo

Rosa Cassetto . 2022-04-09

MORE AT Google

Well what can I say what an experience, the food was delicious and how it looks when advertised! Service was also the best Franco manca service I’ve experienced and I’ve been to 6 all around London! I really recommend this restaurant, the waiter I received...

site_logo

K3948KBjessn . 2022-04-04

MORE AT TripAdvisor

Great service and delicious food. Giving 4 stars because couple of dishes were not available on that day.

site_logo

Harshita Trivedi . 2022-03-30

MORE AT Google

I was disappointed that my salad was boring: a bag of mixed leaves emptied onto my plate with very little dressing or topping. Pizza was OK. Aubergine parmigiano was delicious. I wouldn't rush back.

site_logo

Alexandra Coyle . 2022-03-16

MORE AT Google

Pizza is very good but sometimes you here chefs having fun bit too loud and floor staff absent.

site_logo

Bora Gencer . 2022-03-15

MORE AT Google

Just had to walk out of Franco Manca Bromley due to the awful experience. They do not even deserve the 1 star! My partner and I ordered our food (2 drinks, salad, burrata & 2 pizzas) at 5:57pm. By 6:27pm our starter had not yet arrived. 10 mins later a waiter brought our starter over saying the chefs has misplaced our ticket. We noticed several tables that had been seated after us had already eaten & we’re actually leaving! One table in particular, who again, was seated well after us, was given the same excuse about the chefs misplacing their ticket, was served their mains before us. Once we saw this we decided to get up & leave. One waitress who noticed we were leaving (there were only 3 waiters/waitresses btw for the whole restaurant!) looked at us & could just about mutter “sorry”. No explanation was given, nothing. I will certainly never return to Franco Manca Bromley & advise others not to go either. You will only be left disappointed.

site_logo

Gulcan Mehmet . 2022-03-12

MORE AT Google

We ordered takeaway. It was stone cold and inedible. Restaurant refused to help. Would highly recommend not ordering from here!

site_logo

karennl16 . 2022-03-11

MORE AT TripAdvisor

First visit to a Franco Manca. Nice selection of rather unusual pizzas. Pleasant quirky setting and good value for money. Attentive and efficient staff.

site_logo

Robin O . 2022-03-05

MORE AT TripAdvisor

Met a friend for a long overdue pizza at this great restaurant! The food, the service and the ambience were excellent. The staff were all friendly especially the young man called Billy who served us, he was extremely helpful, courteous and professional. Since our last...

site_logo

annerL1533PJ . 2022-03-05

MORE AT TripAdvisor

i came with my mum and brother. ordered the sour dough pizza for each of us. have to say absolutely fantastic! couldn't have been more satisfied with the food or service.

site_logo

hannaholiviera . 2022-02-24

MORE AT TripAdvisor

Favourite pizza chain by a mile

site_logo

Ian Turner . 2022-02-23

MORE AT Google

amazing service by a waiter called billy. when i visited last week thursday 17th february. i was with my friends got all my food on time, no complaints about the service will definitely be coming again.

site_logo

66kayleej . 2022-02-22

MORE AT TripAdvisor

So I would like to start by saying a massive thank you to a young man called billy he happily greeted us with a smile and the door of the restaurant, despite being so busy he went straight away to clear up the big table...

site_logo

250bethany . 2022-02-21

MORE AT TripAdvisor

Best pizza and staff. Would recommend.

site_logo

Kelly Wood . 2022-02-21

MORE AT Google

Absolutely terrible! Worst customer service. Can’t even review the food as we waited an hour with a hungry toddler and still didn’t receive any starters! Other customers had also complained. A table that had just come in was served food before us. When I complained one of the chefs did actually bring out the food but saw we was complaining and took it back into the kitchen!!

site_logo

Taylor O'Mahoney . 2022-02-20

MORE AT Google

what a lovely experience this restaurant was, i was greeted by a waiter called Billy he was very polite, well mannered and helpful he tendered to our every need. very quick service. my first time coming but will definitely be visiting again if this waiter...

site_logo

_RKRoss_1256 . 2022-02-19

MORE AT TripAdvisor

Good service, good food, good atmosphere. Besides, Billy from the staff was super kind to us and professional. I would go back and take my family!

site_logo

Giovanni . 2022-02-19

MORE AT Google

happy with experiance and will go again ;) THANKS

site_logo

kiddie play . 2022-02-18

MORE AT Google

Our family decided on Franco Manca for a late lunch. We waited at least 5 minutes before anyone greeted us. Eventually we were shown to a table but it was dirty. The staff did clean it. Took a while for our order to be taken....

site_logo

vict0ria100 . 2022-02-15

MORE AT TripAdvisor

I was at this restaurant yesterday and was shouted at and threatened by a member of staff in a totally unprovoked verbal assault. This member of staff had to be physically taken away and was told to leave the premises. My wife was in tears and other diners were upset. I had posted this review yesterday and it had been taken down for some reason. I think people need to know about this as it is not acceptable under any circumstances. The manager waived the bill and tried to make us feel better but it should never have happened in the first place.

site_logo

Richard Williamson . 2022-02-13

MORE AT Google

Almost assaulted by staff! Wife left very distressed and in tears. A potentially very violent member of staff here. My wife and myself had sat down to what we thought would be a nice peaceful Saturday celebratory afternoon meal. We had some friendly banter between ourselves and the staff and awaited our meal. We enjoyed the meal and drinks.Towards the end of the meal one of the staff launched a tirade of unprovoked abuse at us. This resulted in various people at the restaurant becoming alarmed and my wife reduced to tears. The member of staff was pulled away in a neck stronghold and I was left astonished, alarmed, and having to console my very distressed wife. The manager to his credit tried his best and did reimburse us for the entire bill. The problem is that you just don't expect to be threatened by staff when you enter a restaurant. Unfortunately I doubt I will ever return to this restaurant and I would advise anyone else to urge caution here. There is a member of staff that is out of control here and prone to very violent outbursts.

site_logo

Richard Williamson . 2022-02-12

MORE AT Google

The pizza at Franco Manca was delicious and the waiter, Billy, was great. We would recommend. …………..

site_logo

833nikin . 2022-02-12

MORE AT TripAdvisor

Billy was a wonderful quintessential english gentleman, kind and brilliant. My girlfriend was happy with the service and dinner. Food was very good.

site_logo

Rodrigo9900 . 2022-02-12

MORE AT TripAdvisor

The pizza at Franco Manca is delicious and authentic Italian. The service is really good and what we love about it is the friendliness and professionalism of the staff - everyone is lovely!!! We went there to dine once or twice, but we order take...

site_logo

Mary_wanderlust_P . 2022-02-04

MORE AT TripAdvisor

Sticky tables and food looks chucked together

site_logo

Peter Edwards . 2022-01-31

MORE AT Google

Similary restaurants in London