Based on 2.075 opinions finded in 2 websites
Based on 2.075 opinions finded in 2 websites
Opinions
Ordered through uber eats. Made sure we ordered well in advance (1h30m). Order changed from preparing order, to out for delivery. Waited and waited and the delivery window passed. Then without any explanation uber eats message to say your order is cancelled. Great! This happened at 8pm on a Saturday. Which meant we had to order elsewhere now facing another 1h30m wait.
martl_2002 . 2021-05-01
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Ordered a take away through uber eats. It arrived cold and was tasteless. Sorry but it wasnt worth £28. Very disappointed. Won't be ordering again.
Cakey74 . 2021-04-09
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Superb food quality and very efficient service. Dishes are all reasonably priced and staff are great.
UKScientist12 . 2020-11-01
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Came here for my birthday with some friends. Absolutely delicious food and it was a bargain!! We will definitely be back. Staff were all really polite and attentive. 10/10. Well done guys and thank you x
tillyr95 . 2020-10-18
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Absolutely spot on! Great hospitality, geezer was sound as a pound and the food was class Plus my mate loved it!
465solw . 2020-10-13
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Went there for a bank holiday treat . Superb service and fantastic food . Portions were great and the quality was the best . Recommend going if you visit Loughborough
Kyranpatel2345 . 2020-08-31
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Average food, bellow average service and fine dinning prices. Sorry to say but it's pretty clear you have hired children to save money. That's ok in McDonald's but not in a proper place. No customer service skills at all
Reveiwyou . 2020-08-22
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Great food, who doesn’t like mouthwatering flame grilled chicken! Always have the spicy rice and sweet potato fries as sides but each to their own : )
Kev84C . 2020-08-02
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Had a lovely meal this evening, staff were extremely professional with covid conditions and friendly too. Peri peri chicken and burger with loaded fries was superb. Will visit again.
Alliym12 . 2020-07-24
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We hadn't been to fernandez for years and so during lockdown thought we would have a takeaway. The app to order is great and the service was good, however the food though good, is just overpriced. We've had similar meals from other restaurants for less.
mselliemarie . 2020-07-15
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We called for a take away and everything was really tasty and the portions were also good. The delivery was fast and everything arrived warm and nice
paguado69 . 2020-03-15
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Out for lunch with a friend, seated promptly and staff were very attentive. Had food from the lunch menu and it was superb, great value for money. Thoroughly recommend. Will be here again soon!
dwmwight . 2020-03-13
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Came in for lunch with my friend and as usual everything was perfect from start to finish. Service was fast but professional and friendly at the same time. Food was delicious, I reccomend the cheese sauce! Overall a fantastic experience again and will definitely be returning!
TMoon1994 . 2020-03-13
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Unreal scenes- top food top geeza serving, went home satisfied. Shoutout to the Rudge Park massive, 6 out 6 points long may we reign! Onto FND we go.
489olliep . 2020-03-06
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Great food and great atmosphere for a meal out with a group of mates ! Loaded fries were awesome. Loved the shakes !
ioloj966 . 2020-03-06
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Went with my partner for anniversary meal. Very reasonable. Were served by Mo who was very attentive. Excellent service and cookie dough dessert incredible. If you have a big appetite you won’t be disappointed. All in all a lovely, local meal out. Will definitely be going back soon. Unlimited drink, huge portions, you could have the loaded fries as a main there were that many!
T7226PGchloew . 2020-03-01
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We thought we would give this place a try, the staff were all very friendly and accommodating to our needs. We ordered our food I had the old school classic burger with curly fries and my partner had the chicken sizzler they arrive very quickly after we had ordered them and both were cooked lovely. It was reasonable priced and good quality ingredients.
maddisonjo . 2020-02-23
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Another excellent visit for our swimmers. After training at the University pool this has become our ‘go to’ place for food. As there were a total of 31 of us we had preordered. I think this is our 3rd visit and once again it was exceptional service with a smile. The manager was welcoming and extremely helpful and Marley seemed to be our main waiter for the evening running up and down the stairs, a lot!! He was very good and everything ran very smoothly.
clairepB9843JY . 2020-02-20
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Excellent service, food was excellent and Martin took good care of us well done to him. Excellent experience
Foodlover22222226 . 2020-02-20
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The jumbo wings were superb!! The atmosphere was great and it was a nice place to celebrate your birthday. Highly recommend. SHOUT OUT TO YOU MARTIN! YOU ROCK!
ciaudss . 2020-02-20
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LOVED the curly fries and my chicken tenders, Martin was amazing and made our friends birthday special WOOOO
O1275NOjoanp . 2020-02-20
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Amazing customer service and even better food. 5 stars doesn’t even do them justice. Feeling: ecstatic.
MahudOur . 2020-02-20
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This restaurant provided me with a phenomenal experience. Would recommend to anyone! Thank you very much
tyreecej2020 . 2020-02-20
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Food was really good the chicken was lovely , especially dessert and Marley was very friendly and a good waiter
ppayne10 . 2020-02-16
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Great food and good service. Our server, Umar was very friendly and efficient. Will definitely come back.
417anirudhr . 2020-02-15
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Altogether an agreeable visit. Although the decision not to serve alcohol is in my mind a bit odd. We are after all adults that can make the decision to partake or not. Had we known we might have made a different choice.
Parents-of-teens . 2020-02-12
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100% recommend!! Ordered chicken tenders and were amazing😍Food quality and staff service was brilliant, will definitely be returning shortly
esmith241712 . 2020-02-08
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Went here for a large family meal on the recommendation of my youngest cousin. Wasnt impressed, quite over priced and basic not enough seasoning.
Lapham44 . 2020-02-03
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Great quality and tasty food would highly recommend. Also very adherent pleasant young staff such as my waiters Zainab and Kadeem.
lawrencet662 . 2020-02-01
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Amazing !! We came so near to closing time and still were served so brilliantly. Our waiter Umar was gave us exceptional service, the food was lovely and filling, would definitely recommend
niamhmurph . 2020-01-24
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Come here regular nice food staff very helpful and nice , good Price and lunch time specials special mention to Martin the manager
Homietwizzle . 2020-01-23
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Visiting from out of town, glad I decided on this place. Warm welcome from staff, particularly Mo who was a top fella and very attentive. Food was lovely and portions huge. Great value. I'd be back if I didn't live 200 miles away!
R C . 2020-01-23
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Worked at Fernandez as a waiter for a few months this year - food is good, staff are friendly, Ray is short and angry
james1324354 . 2020-01-20
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Was greeted by the friendliest staff, he was so welcoming it made the overall experience even better. The chicken sizzler is to die for and the chocolate cake tied it all together. Would highly recommend
Timi_Sonola . 2020-01-19
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Went for date night, was great food, amazing service and all round great. Very clean and very friendly.
Laura0004 . 2020-01-12
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Been here many times for a meal and I’ve never had a bad experience here and I’ve always had great food
519callumd . 2020-01-12
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Visited with mature parents for lunch. Megan was our server and explained the menu and was very charming and friendly. Food was very tasty and we'll presented. Will definitely visit again when I next get to visit Loughborough.
Lisa120209 . 2020-01-11
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Tasty and affordable food with great service from all staff. Megan, our waitress, was kind and patient throughout our time there and handled us splitting the bill in an efficient manner. Thank you! X
Izzymillsxo . 2020-01-08
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Brilliant service form Megan and a very nice meal! Would definitely recommend to anyone wanting a nice night out with friends or family!
ThomasSmithy . 2020-01-08
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Lovely evening the service was amazing and the staff made the evening welcoming. I would highly recommend coming with friends and family. A special thanks to Megan and her colleague.
LeonaBelton . 2020-01-08
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We took the kids after the pantomime for a late lunch. The kids portions were great for small kids (age 7 and 5) and the adult meals were tasty. Good sized portions and reasonably priced. The other half tried the ‘hottest wings in the world’ and managed 2 bites! He was warned!!
CatHanlon . 2019-12-30
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Good food. Friendly bubbly staff. Clean and cozy. There was one member of staff who stood out. I put I picture of him down below.
Trvpicxl . 2019-12-21
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Wondering around the town, we came across Fernandez and popped in. Immediately greeted by Mo who seated us and asked if we had been before or needed help with the menu. He talked us through the menus and before long, we knew it back to front. Marley then came over and took our order and recommended the Brisket Burger - it arrived super quick and it did not disappoint. The beef brisket was very tender and flavour some - great job by the chef!
roamingeverywhere . 2019-12-19
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Very average food, chips are nothing special, halloumi is over cooked, portion sizes are small for how much you charge on Deliveroo. Not again.
Aidan S . 2019-12-12
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Not only was the food incredible and good value for the money, the blonde waitress was also outstanding.
R3453KKmattg . 2019-12-10
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Returned to Fernandez after a year or so and was sad to see the place go down hill and a change in staff. My favourite server, seem to remember her being called Jennifer, was nowhere to be seen and missed her bubbly smile and exceptional service. The food was okay, my steak a little over cooked and didn’t really taste of much but the chips were nice. Atmosphere was lacking but maybe I was missing the previous atmosphere Jennifer gave me which the other serves don’t. Might give it another try in future and hope the lovely waitress is there!
loulousmith12 . 2019-11-29
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We enjoyed another superb lunch time meal today at the Fernandez Grillhouse. The food is second to none and tasted yummy. The staff are really friendly and helpful too, which is always a nice touch. We are certain to return again very soon.
SixtyOne . 2019-11-29
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The food was great,the workers were friendly. I would recommend this restaurant to anyone who is looking to go somewhere to eat.
264ikrama . 2019-11-28
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We had a nice dinner in a friendly atmosphere. We had the sirloin steak and the grilled chicken and it was very well cooked.
JuanA4045 . 2019-11-23
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Got steak sirloin medium rare and it was really delicious. Umar looked after me and my friend, amazing service!!
Nerikook123 . 2019-11-23
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Came into Fernandez for the first time, was greeted by the friendliest member of staf, he gave lovely recommendations off the new menu and when the food arrived it was amazing. Couldn't have been happier than the food we had and the brilliant service from Akif.
Jxsminxli . 2019-11-22
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Had some great food - arrived at 530 and had the lunch menu which was a bargain (£6 for a drink and a main) and I had the halloumi fries as a starter which was a meal in itself! - highly recommended! Our server (Akhif) told us his favourite dishes and gave us recommendations based on what our tastes were - really lovely guy and gave us updates on our food etc.
ahow97 . 2019-11-19
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This is a cozy restaurant in the heart of Loughborough with good meals.
Mahnam . 2019-11-17
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The food was great as per usual and this visit was made to feel even better due to the great service we received from our waiter Umar :) he is so friendly and regularly checked up on us with the meal and made sure we were happy with everything :)))
sadiaxh . 2019-11-13
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We regularly visit here with our work colleagues and friends, and the staff are always extremely friendly and helpful. The food is fresh and always cooked very nice. Thanks to all the team at Fernandez.
Anna-Zara93 . 2019-11-08
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Food was delicious, maddie and martin were great. I had the crispy tenders and curly fries!! Perfect would recommend
Olivia H . 2019-11-07
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Service was impeccable! Food was great! Would definitely recommend!The Americana Burger was incredible, thank you to Maddie and Martin for making us feel comfortable and welcome.
Danny_Evans345 . 2019-11-07
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I have been in Loughborough for 5 years now and have tried everywhere. Some places lack in certain areas where as Fernandez has it all.
. 2019-11-05
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From the front door to the chair, Mo not only delivered delicious food but also delivered great customer service and made two regulars out of us. Can't wait to come back for some more foooooood!
. 2019-11-01
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Friendly staff, they gave us great recommendations, loved the food, the prices are very reasonable and fair, 100% worth it!
. 2019-11-01
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Popped in to the local Ferenandez grill house last minute for an evening meal. Seated straight away, never been before and our waiter, Umar talked through the menu with us, recommending various meals.
. 2019-11-01
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Was seated by a very uncomfortable looking tanned girl with black hair , but unfortunately with no menus . She left very quickly and ignored my raised hand several times , even though I clearly saw her see me . It wasn’t even busy so unsure what she was doing hiding behind the bar. Shame , won’t be back again .
. 2019-10-28
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I come here regularly amazing food and customer service. Bought my family here today for the first time they loved it here. Child friendly aswel 😊
. 2019-10-26
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Really nice staff, amazing food. Highly recommend the brisket and milkshakes. The chips are great to share, recommend for couples and families.
. 2019-10-26
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A good compact menu with endless soft drinks. Filling food, all cooked fresh, tasty deserts. Fair timing for the fresh food. Have an aperatif elsewhere before dining.
. 2019-10-26
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I came to fanandez for my birthday and i loved the food it came right on time and was speedy i would 100% recommend this place
. 2019-10-26
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Lovely food and great service from Umar. Would definitely recommend the loaded fries and the burgers.
. 2019-10-25
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Would really recommend, really great food. Make sure to get served by Umar, very welcoming and friendly!!
. 2019-10-25
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Had a great time at Fernandez Grillhouse,it was the first at the restaurant and I was not disappointed. We were given excellent service from Umar and good arrived swiftly.
. 2019-10-25
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Lovely customer service from Umar, and amazing food. Will definitely come again. Will definitely recommend to friends and family.
. 2019-10-25
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Came in today for a quick bite to eat at lunch they have a great £6 deal. Food was good, and the buffalo sauce was delicious. Will be back again.
. 2019-10-25
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Went with family for an evening meal and Had to wait 45 minutes for stone cold food . Australian waitress was rude and blunt after I asked why the wait was so long . Then she miss printed the bill , and had to ask a different waitress to reprint OUR bill . Won’t be back here again.
. 2019-10-23
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Very nice food, atmosphere was welcoming. Friends are cool, waiter was nice. Delivery was quick chips were big
Ali W . 2019-10-19
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Really nice food overall-especially recommend the loaded fries as nice as well as value for money. Only issue is slightly small portion sizes for burgers but still very nice
Also_connor . 2019-10-19
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Great customer service from umar and a great atmosphere. Friends were ok not too chatty though. 10 out of 10 would eat again.
Jshah123 . 2019-10-19
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Brilliant meal, excellent service from Umar. Would definitely recommend, nice atmosphere in the restaurant.
LoughboroughUni . 2019-10-19
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Excellent food, friendly wait staff (Umar), food was served quickly, good atmosphere, would recommend.
sophieac10 . 2019-10-19
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Taste was awesome. Everybody should check it. There are lots to test.Food was absolutely tasty. I tasted grilled chicken with spicy rice
Salimullah . 2019-10-19
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Lovely food & Umar looked after us very well! Thank you very much for the lovely hospitality! We will be back
edhiya . 2019-10-18
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Decided to visit yesterday and I couldn’t have enjoyed it more. The food was great and my steak was nice and tender. I deffinitely recommend the loaded fried and the service was fantastic
Maya7633 . 2019-10-18
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Food was amazing as always, although we missed the single platter from the old menu. We were served excellently by Omar, who took care of us and made sure we were happy the whole time.
shoukryyy . 2019-10-18
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The food was lovely and the staff were very friendly. Our waiter Umar was especially helpful. It was value for money and I would definitely come back
Niamh R . 2019-10-18
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Food was delicious and really good value for the amount.The service and people were really kind and helpful, would definitely come again and recommend to all of my friends.
Anaiya C . 2019-10-18
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Very nice food and great service. Really good value for money. Would definitely recommend to others.
izzy_devine6 . 2019-10-18
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Amazing food, excellent service, good value for money definitely would definitely recommend to others.
Maysie_14 . 2019-10-18
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Such great food and excellent service the people are really nice definitely recommend to others!!! X
Avni_1899 . 2019-10-18
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Lovely food, lovely service, umar who was a waiter was also extremely helpful and provided us with great service :) would definitely come back again.
Sophie Alexandr... P . 2019-10-18
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Been with my family to this place. Sat there for 10mins finally menu's have arrived place was not even half full. Took another 10 minutes to take our order. Now the worst part waited 40 minutes for our food to arrive as I said not very busy at all.For the food it was very average chicken was undercooked inside so much pink. Also too much overflavoured Peri Peri and lime and herb sauce tasted extremely too sweet they also charge for small bowl of sauces which use to be free very bad.Try to call one of the waitresses just blank me out I tried again to put my hand up she still ignored it very rude indeed.One of the other waitresses said is everything ok we did not reply as it was not.wont not coming back again.
Mr_mes . 2019-10-17
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I like the food come here quite often but I feel like the portions get smaller and smaller every time. We ordered 1 whole chicken with chips, colslaw and spicy rice between 2 and the chicken was so small - A quater chicken piece was looking like a chicken wing. Had to order extra food. It said it was a platter but should have made it clear it's a platter for one. Chicken is tasty but portion sizes make me laugh.
Deesx . 2019-10-15
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My mother and myself stumbled across this little gem while shopping in Loughborough and thought we'd give it a try.
explosivepenguin . 2019-10-15
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Celebrated my daughters birthday here, amazing food and very reasonably priced, staff were lovely too:)
Charlotte J . 2019-10-15
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We went as a party of 3. The food was great and very attentive service. Good value too. Would definitely go back. Thank you
Csrhy9LF . 2019-10-13
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umar always asked if we needed anything, made sure everything was perfect! Can’t fault the service xx
Cckaseyxxx . 2019-10-12
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Umar was great, fernandez is great had lamb chops, my god were the lamb chops good. Would definitely recommend
Dipo A . 2019-10-12
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Great customer service, wonderful food. Would definitely recommend! The atmosphere was really friendly and calm
Hani E . 2019-10-12
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Great food (the steak was ideally cooked), professional and quick service (we had eaten within 45mins of arriving) and Umar was an excellent host for our evening 👌 #NoReaperForUmar 🌶
RyanG400 . 2019-10-12
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Food was good, didn't take too long to be served, service was good, served by Umar, very helpful server
Nathan O . 2019-10-12
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We keep coming back to fernandez. The service is really good and the food is amazing! We love the atmosphere and everything about it. Usually visit for lunches but the evenings are just as good.
finch8 . 2019-10-11
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The best food ever had the best time ever with good customer satisfaction Akif Aisha Kayla. Will be bak
Raja M . 2019-10-10
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Enjoyed our visit here due to good food and great staff. Maddie was great at serving and we felt very well looked after!
Kafffaz . 2019-10-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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161 Opinions
This pub never fails ! It’s always got a great atmosphere , inside in winter with the fires and candles, outside in summer in the cute garden. The staff are awesome, Sarah, Sophie Aimee and Charlie, the chef.,All the others are too, just don’t know the names ( sorry) 🥴 We’ve had lunch today-,10/10 Salmon and faggots, everything cooked to perfection, hot,great portion sizes and tasty. We don’t give 10/10 very often but our meals/ experience was faultless. The best pub in Loughborough!!!
spicypotatosirloinchopsoldlambsteakscheesemustchillimeatsteakcookedricechickenThis pub never fails ! It’s always got a great atmosphere , inside in winter with the fires and candles, outside in summer in the cute garden. The staff are awesome, Sarah, Sophie Aimee and Charlie, the chef.,All the others are too, just don’t know the names ( sorry) 🥴 We’ve had lunch today-,10/10 Salmon and faggots, everything cooked to perfection, hot,great portion sizes and tasty. We don’t give 10/10 very often but our meals/ experience was faultless. The best pub in Loughborough!!!
spicypotatosirloinchopsoldlambsteakscheesemustchillimeatsteakcookedricechicken14 Opinions
My daughters wedding could not have been any perfect. The staff were amazing! Our whole day was catered for seamlessly with no fuss or drama. All the staff were polite and very accommodating.
spicypotatosirloinchopsoldlambsteakscheesemustchillimeatsteakcookedricechicken88 Opinions
Visited Friday night for family meal usually love this nandos !. Plus points social distancing very good all the procedures put into place felt very safe easy to order on the app :). Food arrived daughter and partners chicken stone cold informed waitress said she would swap it but asked us to remove the sides which was odd as usually like to eat the meal all together. Replaced meals but then had to wait another 10 mins again for the sides to then be brought back . No one came to ask if everything was ok also when finished no one came over to take plates avoiding taking them whilst we were still there when we walked out staff said bye but all laughed and sniggered not impressed . I understand things are difficult and different at the current time and things take longer but this was just not acceptable! Shame .
spicypotatosirloinchopsoldlambsteakscheesemustchillimeatsteakcookedricechickenVisited Friday night for family meal usually love this nandos !. Plus points social distancing very good all the procedures put into place felt very safe easy to order on the app :). Food arrived daughter and partners chicken stone cold informed waitress said she would swap it but asked us to remove the sides which was odd as usually like to eat the meal all together. Replaced meals but then had to wait another 10 mins again for the sides to then be brought back . No one came to ask if everything was ok also when finished no one came over to take plates avoiding taking them whilst we were still there when we walked out staff said bye but all laughed and sniggered not impressed . I understand things are difficult and different at the current time and things take longer but this was just not acceptable! Shame .
spicypotatosirloinchopsoldlambsteakscheesemustchillimeatsteakcookedricechicken