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3,6

Based on 971 opinions finded in 2 websites

3.6Ambience3.6Cuisine3.1Price3.1Service
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Nº 238 in 368 in Cannock Chase

Nº 27 of 43 Other cuisines in Cannock Chase

CUSTOMERS TALK ABOUT DISHES WITH.. coffee

comment_iconOpinions

Good range always good quality at affordable price and helpful staff

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Mark Nix James . 2024-02-27

MORE AT Google

Always have a good range of items and happy to help you order/locate if not always available on the shelf. Staff are lovely and can't do enough to help/be useful - especially Lisa, she's always happy to help and super chirpy, she's served us the last 2 times we've been and she just makes the shopping experience so nice.

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Em Whitchurch . 2024-02-24

MORE AT Google

Always a pleasure to go here always good parking and a very good assortment of quality items

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Stephen Delorean . 2024-02-13

MORE AT Google

Had to exchange an item due to a minor manufacturing fault, with which staff were considerate and very helpful. Very pleased with outcome.

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David Smith . 2024-02-12

MORE AT Google

Very good service, many varied types of items available, well worth a visit.

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Keith Nunn . 2024-02-10

MORE AT Google

Good selection and café very nice

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Simon Lunn . 2024-02-06

MORE AT Google

Perfect for linen and household goods.

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Emelda Hairwadzi . 2024-02-04

MORE AT Google

Lots of house items to choose from for drapes, linens and kitchen pans that we needed.

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Mel Angier . 2023-12-23

MORE AT Google

Lots of little things, I like this shop.

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Valee Norris . 2023-12-16

MORE AT Google

Always quality stuff to buy and nice cafe to rest and have coffee, toilets are very clean and smell fresh

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Lee Carpenter . 2023-12-16

MORE AT Google

Went to see the leather sofa and dining table that I'd seen on the online site. But very disappointed that they weren't able to stock them . Only get online. I don't want to buy a leather sofa without evan being able to see it our site on to see how comfortable it was. And no sample of table . I did speak to a lovely member of Staff at the cannock branch called Lisa, She was very helpful and such a lovely lady . A credit to the shop .. I think there should be a stand with samples off leather an material for each sofa that is advertised on line . And a sample bord of the different types of wood so you can see the proper colour too for the tables and chairs. Due to not having room in the stores . I am worried about ordering on line without seeing the items I want in store 😫 if the sofa not suitable they will have to return it . So what happens to all the returned goods. Do they send them back out to a new COUSTMER our sell them off to discount store . 🤔

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JACQUELINE SHIPPLEY . 2023-12-09

MORE AT Google

A good selection of all products,friendly staff,helpfull staff

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Teresa Hartshorne . 2023-12-05

MORE AT Google

Excellent . Good products and a good price

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Teresa Tolley . 2023-11-25

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Picked up some forks from the home section in dunelm today. Was told by the shop assistant at the till that she needed to see my ID as she said I look too young to be buying forks, I hadn’t got ID on me so she said she would keep them behind the till and I couldn’t buy them as they have to be extra vigilant. My nan asked to purchase the forks and the lady behind the till said she couldn’t, she checked with another staff member and she said no to my nan purchasing the forks aswell. Awful service and won’t be returning. Went next door to pound land to a very pleasant lady who didn’t ID me and now I have my forks which are safe in the cutlery draw at home.

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L . 2023-11-13

MORE AT Google

Been trying to get through on phone for half a hour

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Pauline Devine . 2023-11-09

MORE AT Google

A very good shop with great choice. Unfortunately we could not get a sofa bed or tv unit as they were "out of stock" so we were very disappointed😳.

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Teresa Bartlett . 2023-10-28

MORE AT Google

Great shop with a lovely cafe and such friendly staff in the cafe, always a pleasure to visit

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Natalie Barrow . 2023-09-28

MORE AT Google

Local shop ideal location plenty of parking

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Chris Mayers . 2023-09-19

MORE AT Google

Love this place ❤️ would go every week if I could afford it ,awsome place ,lovely cafe and nice staff to ,

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Elizabeth Mcnally . 2023-09-17

MORE AT Google

Very nice well presented interesting store with friendly staff.

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Richard Guest . 2021-12-28

MORE AT Google

Plenty of good quality bed wear here

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Paula Dobie . 2021-12-22

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Had just what we needed. Large, well stocked store with helpful staff.

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M H . 2021-12-20

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Had a lovely walk round and made some purchased and a coffee at the café 👍

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marina Jones . 2021-11-14

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Love to have a browse they have some lovely gifts and Christmas 😊

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Margaret Susan Harley . 2021-11-12

MORE AT Google

Great store nice items reasonably priced and good staff.

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Phillip Walmsley . 2021-11-03

MORE AT Google

Superb quality goods with reasonable prices well laid out store very helpful staff

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Liam Fagan . 2021-10-17

MORE AT Google

Do not buy on click and collect, because they say they have the item in stock and pay for it, you wait for a text to say its ready to collect but non come, the next thing is you sre told they are very sorry its not in stock, Then you have to wait for a refund thats takes a week to process !!? I needed this item snd wanted to go elsewhere to purchase but because they are hanging on yo my money I cannot do!!! So ring the shop snd make sure they have one in stock then go pick it up and pay st till. Terrible service kn click snd collect .you are failing your customers i am abdolutely fuming

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Jo Sowton . 2021-10-16

MORE AT Google

I love this store, it has so much to offer. Hand wash as you walk in. Staff are always friendly. Coffee machine wasn't working. But we had a great deal which was on offer. Large mince pie, and an instant coffee £1 delighted. Got all my purchases that I went for. But I need to go back for another item. Looking forward to our next visit

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Val Wheeler . 2021-10-15

MORE AT Google

Love to wander around spacious store .

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Ally Bagnall . 2021-10-14

MORE AT Google

I go to Dunelm regularly. They have a great variety of well prices items for the home. The staff are excellent. We often have lunch or a snack. Again excellent service and reasonably priced, good quality food.

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Lynne Hodge . 2021-10-12

MORE AT Google

Really good items for sale and the cafe does a great bacon butty!

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Dawn Kinsella . 2021-10-09

MORE AT Google

Lots of stuff to spend your pennies on

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kevin price . 2021-10-09

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Nice easy parking and entry to the store, clean and well laid out.

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kev pearson . 2021-10-05

MORE AT Google

Good quality products and great selection. Nice cafe too

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Wendy York . 2021-09-14

MORE AT Google

isles a bit narrow but not busy so social distancing was not a problem.

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Keith Pearson . 2021-09-14

MORE AT Google

Smashing well laid out store with helpful staff ☺️

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ajgfive . 2021-09-13

MORE AT Google

Nicely set out,some great bargains and even a little cafe upstairs. (There is also a customer lift)

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julie thompson . 2021-09-12

MORE AT Google

We’ve got a curtain pole from Dunelm is good shop

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Terry Bicknell . 2021-09-05

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Big fat dunelm with lots of extra home goodies! Recommended.

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Katie May . 2021-09-01

MORE AT Google

Got a lot of help from gentleman on shop floor. Really appreciated that.

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Margaret Johnson . 2021-08-25

MORE AT Google

Love this store, they cater for all budgets, you can buy as cheaply or expensively as you want in all departments, nice cafe also

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Josephine Parrish . 2021-08-24

MORE AT Google

My wife loves the place... enough said!!

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Colin Humphries . 2021-08-20

MORE AT Google

Went to buy pillows but many out of stock. Nice store and very quiet but was 6pm on a Wednesday.

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Charlotte Davies . 2021-08-18

MORE AT Google

Love this store.Wide variety of household items.Excellent quality goods.Staff always friendly and helpful.Small cafe in store that is great for a coffee break also have customer toilet facilities in store.

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Margaret Williams . 2021-08-14

MORE AT Google

Everything you need for the house in the way of curtains, bedding etc.

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Lee Axten . 2021-08-14

MORE AT Google

Dunelm take your money for stock they do not have then it takes them two weeks to return your money, so then they ask you to review your purchase but refuse to publish it & ask you to edit it because they don't like the truth, but buyer beware!!

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Maurice Bettany . 2021-08-13

MORE AT Google

Good quality goods helpful staff, with a wide range of products.

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Wendy Kilford . 2021-08-10

MORE AT Google

Nice store with plenty to offer

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Richard Wilshaw . 2021-07-30

MORE AT Google

Stop all the 'you can only do that on the Internet' rubbish and give people proper customer care - and regardless of you only having a customer service telephone number I will find an address to write to. Do not assume that you will always get away with shoddy customer service just because technology allows you to and do not sneer at customers willing to stand up and complain.

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Amanda Meakin . 2021-07-21

MORE AT Google

Great shop. All quality for home.

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Stephen James . 2021-07-21

MORE AT Google

Love the store, huge selection of home goods, many discounts, nice caffe inside.

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Vitali Smirnov . 2021-07-18

MORE AT Google

Got everything needed at good price

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jennie owen . 2021-07-14

MORE AT Google

Helpful & friendly staff. Quick service. Even better when items have a discount x

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Tricia Whitbread . 2021-07-06

MORE AT Google

Great place to go, lovely things to buy

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Tracy Perks . 2021-06-30

MORE AT Google

Staff very helpful in finding things i had seen on website.. Well stocked.. Range of prices.. Good selection.. Got everything i went for.. Plus a bit more!!

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Yvonne Johnson . 2021-06-23

MORE AT Google

Assistants very helpful But didn't have line props as they sell pegs and washing lines

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Jeanette Follows . 2021-06-19

MORE AT Google

Great bargains and the coffee upstairs is not bad too.

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Paul Smith . 2021-06-13

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Staff knowledgeable & helpful, plenty of stock, nice light clean store, all safety precautions in place, easy free parking

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Rach Everton . 2021-06-12

MORE AT Google

Good shop but always spend to much money

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John Snape . 2021-05-24

MORE AT Google

Nice to be back instore shopping

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joan faulkner . 2021-05-17

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They sell some really nice items in store

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sean joyce . 2021-05-15

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All good not very busy so straight in.

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Keith Woods . 2021-05-10

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Does what it says on the tin brilliant

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patrick healy . 2021-05-10

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Great underated shop with quite literally everything for the home.

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Jgasonparkes J . 2021-05-03

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I just love everything in this shop

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Louise Evans . 2021-05-03

MORE AT Google

Always happy to help, and Always have what you need

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sharon oakden . 2021-05-01

MORE AT Google

Love dunelm. Great stuff in there. Friendly staff .helpful..

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Tracy Tooth . 2021-04-27

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Not always got what i wanted, however what i did purchase i was happy with.

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Ginny Alcock . 2021-04-27

MORE AT Google

Fantastic lovely staff only to willing to help 😀x

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Jean Jennings . 2021-04-12

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Very good service and pleasant staff.

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Graeme Cox . 2021-02-27

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Closed! Click and Collect said it was ready to pick up! No-one insight. I waited 45 mins. Customer service try ringing they could not get through. About 9 other customer also arrived.

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Andrew James . 2021-01-24

MORE AT Google

Big place and plenty of parking

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Darryl Cox . 2021-01-13

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Love all that they offer can always find everything for the home that I need decoration wise

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Julie Bryant . 2021-01-08

MORE AT Google

Well worth a visit quality items and prices are good to fabrics pillows curtains huge selection in Dunelm

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SHAUN T . 2020-12-22

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Very helpful & friendly helpful , staff

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Keith Wood . 2020-12-17

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A bit disappointing very limited range available

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Jenny Hensman . 2020-12-16

MORE AT Google

Ok but they don't stock many wall lights in this branch, had the cushions we needed though

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Ste Rex . 2020-12-07

MORE AT Google

Easy enough to shop. Just social distancing rules to follow but otherwise ok

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michelle powell . 2020-12-02

MORE AT Google

Love this place, good quality for a reasonable price.

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Sheila Waterworth . 2020-11-09

MORE AT Google

Covid restrictions in place, got what I wanted

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donna Whitehouse . 2020-11-04

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I had mocha coffee at dunelm's this morning and it must have been made with cooking chocolate powder the milk added to it was barely warm so this vile powder had not dissolve because of the temperature...it was disgusting and waste of money...will never ever go back to Hereford's Dunelm for a drink again

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U2519UDirenes . 2020-11-03

MORE AT TripAdvisor

Plenty of stock not to many people in the shop only allow a few in at one time

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Tony Bradshaw . 2020-11-01

MORE AT Google

Host Sharon..really helped me today with choosing my new carpet with lots of advice and ideas..she was very helpful.

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Wendy Harper . 2020-10-31

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Food and service good but the tables and chairs people are expected to sit on are filthy I think the whole place needs a complete refurbishment to make it a comfortable place to eat.

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_kazbmax . 2020-10-31

MORE AT TripAdvisor

Lovely store, not enough staff though

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Deb Griffiths . 2020-10-29

MORE AT Google

So the store ipad obviously is an easy option to say nothing in stock. Duty manager confirms this to sales assistant.....I go home,order it myself.

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Mandy Denny Stanley . 2020-10-27

MORE AT Google

Great service with monitoring of how many people are in store very well organised xxx

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Janine Carter . 2020-10-25

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Staff very helpful, Purchased what I had viewed on line

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Keith Hesketh . 2020-10-19

MORE AT Google

Good quality products fair price and very clean shop and friendly staff

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Lakhbir Kalirai . 2020-10-19

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Lovely staff always helpful & the food in the cafe is lovely & not expensive.

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Mel Griffiths . 2020-10-15

MORE AT Google

Can always get what I want and more

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Doreen Meachem . 2020-10-14

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Popped in today for a creamed tea. Lovely scone with jam and cream plus pot of tea that was enough for two cups. Well worth £2:97 of anybody's money. Lovely and clean. See you next time.

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roberthA1017KW . 2020-10-13

MORE AT TripAdvisor

My daughter and I went for a quick bite today. They display a track and trace check in but it’s up to you whether you scan or not! As long as you say yes at the counter they are not monitoring this. We both ordered tomato and mozzarella pizza with salad garnish. The pizzas arrived minus the salad. When I asked about this !the girl said they don’t serve it with salad. When I pointed out it’s advertised on the menu as such , her reply was that the instructions don’t say that!!! Oh dear. We didn’t eat them anyway as they weren’t even cooked through. My gingerbread latte had so much syrup in it i thought I was drinking treacle. We couldn’t choose to have a cake because all that was on display looked dried up and unappetising Ugh.

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783euniced . 2020-10-10

MORE AT TripAdvisor

Like the store but limited stock

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Joanne Powers . 2020-10-10

MORE AT Google

Always love to shop in here and have a coffee but nothing really sale wise couldnt find what i wanted.

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Jacqui Little . 2020-10-09

MORE AT Google

Martin is the best we all love him you should have a Martin in every dunelm x

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Nicola Taylor . 2020-10-07

MORE AT Google

Ridulous, kept in a queue in the pouring rain with more than 30 exiting the store and still no move ment, very bad customer service !

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robfalcon19 French . 2020-10-03

MORE AT Google

Staff are very friendly cafe please cant help enufe

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Eileen Fleet . 2020-10-02

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Staff very helpful and always a very pleasant experience

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terence Farrington . 2020-10-02

MORE AT Google

Went today (Monday 28th Sept) with my mom for a cup of coffee and a bap.There was a lovely lady on the door, then she served us, then she also brought the food over. She was great, lovely, polite and hard working. After she'd served everyone she was also clearing all the tables and chairs. Great service that needed a mention.Oh, lovely food and drinks too!

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Kelly C . 2020-09-28

MORE AT TripAdvisor

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