Based on 410 opinions finded in 2 websites
Based on 410 opinions finded in 2 websites
NĀŗ 809 in 903 in Pembrokeshire
NĀŗ 15 of 19 Chinese in Pembrokeshire
CUSTOMERS TALK ABOUT DISHES WITH.. soupprawnricecurryladycookedchicken
Opinions
Booked a table on the day for 4, had it confirmed by the restaurant no more than an hour before, drove for 40 minutes to get there only to be met by a couple walking out because theyād been told they didnāt have time to serve them. When we enquired, sure enough they did not have time to serve us. Absolutely disgraceful!!! Complete waste of our time and money travelling there. Simply not good enough!!! Seems to me they should close the restaurant side and simple stick to takeaway. Stop wasting peoples hard earned money and time!! Will never go again.
jcw00d . 2024-03-03
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Disgusting food, duck was all fat and only half a box full, chicken skewers were dry and paper thin, donāt waste your money or time
E Wilyman . 2024-01-29
MORE AT Google
Nice service, nice food but they did not have the heating on.
Andrew Owens . 2023-12-06
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Worse food ever!!!! Very poor!!! Raw onions 4 pieces of duck in my main meal and it was mostly fat!! Carrots rawā¦ spare ribs ( dry) yeah says it all dry was like eating wood!!! Drinks flat as..mentioned to owner that drinks where flat she was rude and said no there not and walked away!! I will never eat there againā¦ how that place is still open is beyond meā¦. Reason for going was only place we could get food and kids where hungry !! Shocking
Ami P . 2023-11-30
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This has been the worse place to eat and the food was disgusting!!very poor!! Raw onions raw carrots and 4 tiny pieces of duck in fact fatty duck in main meals was shockedā¦ spare ribs ( dry) omg dry was like eating a pice of woodā¦. My sons curry the chicken was slimyā¦ all drinks where flat mentioned to owner and she was so rude and said they wasnāt and walked away!!! How that place is still open is beyond me!!!! Reason for going couldnāt get in anywhere as busy due to Xmas lights going on!!! Iād wouldnāt feed my dogs that food!!!! Question on this review what dish would I recommend lol prawn crackers
Ami Pugh . 2023-11-30
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Cantonese Chop Suey which apparently is served without beansprouts. Ā£6.50 for 3 prawns, half a mushroom and some slithers of carrot, onion, bamboo shoots and celery. And no customer service whatsoever. Rip off, not happy š¤¬
Helen Morgan . 2023-11-23
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Just thought I'd give them the benefit of the dought as it's not been a pleasant experience last time we were there. And what do you know still no customer service whatsoever and a rip off, Ā£6.50 for Cantonese Special Chop Suey without the beansprouts. Guess that's why it's special š¤¬ not happy not going again
Helen M . 2023-11-23
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Over priced and food was nothing special
Andrew Phillips . 2023-11-19
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Had a king prawn takeaway, 4 or 5 prawns, noodles and the only veg was a few slices of onion. No other veg. Very poor. Wonāt use again or recommend.
Connie G . 2023-10-29
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As good as it always has been since the 70s. As a lifelong fan of Chinese curry I can honestly say that it beats them all, just as it did 45 years ago. Ignore the doubters and go eat there. Well done Dragon and Pearl. Keep up the excellent work.
steveneZ4800OH . 2023-10-12
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Used to be top class food but found it quite poor recently also the hygiene rating has declined too. š
Mark Hosker . 2023-09-24
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Decent, convenient Chinese that does the job but won't knock your socks off. Extra star because they now deliver! A bit of an odd setting, but I don't go there for the vibes. Consistently average.
Baz . 2023-09-10
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Bearly Spoke any English and took 5 mins to read my card number out to her over phone over all time to order a few items took 20 mins phone call.
Jared Ebrey . 2023-09-02
MORE AT Google
Very nice food I love the curry and the spring rolls are the best test very well done all the food that you cook
Mark Oxley . 2023-08-29
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We have used this restaurant a great deal over the years as the alternatives are not for us. During our last visit they forgot to give us a dish we paid for. We notified them immediately and they advised they would honour it for our next order. Called this evening to place an order and they point blank refused to give us the dish we paid for. The customer service has never been great but this is beyond the pale. Not a nice business to deal with!!
Andrew B . 2023-08-12
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The most disgusting meal we have ever had. The chicken curry was horrific, the chicken pieces with like opaque lumps of jelly. The whole meal was revolting, cold and portions were tiny. Will never EVER go back. What a total waste of money
55natashaj . 2023-08-04
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Very poor service, very rude employees my order was missing items very long time to get food do not go there if you want good service
Marco10787440 . 2023-07-23
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Had a takeaway last night, it was excellent, did not disappoint, very tasty. Also the same experience a month ago.
Philip L . 2023-07-02
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Had a takeaway last night, it did not disappoint. It was very tasty indeed. Also had one a month ago and the same thing then, excellent tasty food.
Philip Lewis . 2023-07-02
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Totally disgusting food, worse I've tasted. Collected takeaway and drove home (12 miles) King prawn curry was like water with prawns and onions swimming in it. Chow mein had rubber noodles and the chicken was slimy and disgusting. Portion of mushrooms had hard uncooked mushrooms in it and spring roll tasteless. Mixed balls in batter was rough as well, the batter was rock hard and the smallest of prawns in them. Ā£57 spent and even the bin complained about the Chinese. Phoned up to complain and front of house very apologetic and was told I need to speak to manager. Well that was a experience, as was told I was ridiculous for complaining as she had the same chowmein portion as mine and there was nothing wrong with it. That was her words, and making me feel it was my fault for not enjoying the meal. Pity she dont look at the reviews as there is a lot of disgusting food comments and poor customer service comments made. Won't waste my money on their food again. Pity brother's house was closed as that is far better, our dog food at home would been nicer than tonight's experience.
David H . 2023-06-27
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Admittedly I haven't been to Dragon & Pearl for a number of years, so I was shocked at how its deteriorated. The decor was dirty, lots of dust, dirty floor and yellowing dated table covering. The food was the biggest shock; it used to be tasty food, but what we had didn't taste nice, the rice was hard and left a funny taste on the mouth. The price has also doubled, and is more expensive than other places in H'west to eat. Really disappointed.
Liz . 2023-06-11
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Great food huge portions. Genuine Chinese food.
Nick Causon . 2023-06-10
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I ordered a delivery today. I had a duck chow mein and pork balls with sweet and sour sauce. the pork balls were a little overcooked every hard. The duck chow mein was nice. The price 19 pound 50 and delivered to my house is ridiculous on the price. Won't order again for this reason.
Wayne W . 2023-05-30
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Ordered from here tonight customer service disgusting asked to bank transfer for payment totally dodgy , got food home food missing called to tell them that two portions of rice was missing and was told that they will check cctv and did not want to issue a refund will not be returning!
Jack Walker . 2023-05-29
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Weāve used dragon and pearl regularly for two years and always had amazing food but tonight it was completely inedible. Something was either off or not right the taste the first mouthful left made me feel sick I couldnāt continue to eat it. We took it back but told to hurry as she wanted to close. Customer service is lacking- more concerned about closing than the dodgy food thatās been served. Tried to say we will give you another next time absolutely not wonāt be returning after two years of lovely meals tonight has put me off for good Iām not one to complain or leave reviews but something has gone very wrong with this place- we only had from there a couple of weeks ago and i couldnāt fault it so either the quality of the meat being use or the way itās being put together but seriously needs investigating - Iāve never had anything leave such a vile aftertaste as this before. Iāve always recommended to neighbours but wonāt be recommending anymore and certainly wonāt be returning especially after the customer service weāve received so please be aware the restaurant isnāt particularly interested in dealing with issues. Will be looking for a new takeaway from now on.
Samantha Ann P . 2023-05-25
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We've used Dragon and Pearl regularly for two years and always had amazing food but tonight it was completely inedible. Something was either off or not prepared right the first mouthful left an awful aftertaste made me feel sick- an hour later we can still taste it, absolutely disgusting. We took it back was told to hurry as she wanted to close. Then when he got there stood arguing- poor customer service and terrible food. At first tried to say we will give you another next time after tonight I won't be returning ever again- this isn't something you will forget. We've had two years of lovely food been recommending to neighbors and friends but I'll be updating them after tonight and will be looking for a new place to get a takeaway from. Something has happened in the last two weeks as the last meal then was faultless but either the quality of meat or the way its prepared has been changed- seriously needs to be looked into by the management who according to the girl wasn't there but she would speak to them tomorrow. Judging by previous reviews we aren't the first and after tonight we won't be the last- it's a shame especially in the current climate returning customers should be valued but this place isn't particularly interested in valuing its customers or putting right terrible food and service- after two years it has lost a repeat customer and our recommendations. Please take into account if you plan to try here we are now looking for a new takeaway.
Perry-lee Jordan . 2023-05-25
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Food was absolutely disgusting. It was inedible worst Iāve ever had. Place was dirty as well. Staff was very rude and unhelpful
Jonathan J . 2023-05-18
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I don't normally review or give an opinion on places to eat, but I have to warn people that this place in Haverfordwest is a shambles. We had visited this place for a meal many years ago and thoroughly enjoyed it, what a contrast to yesterday's visit. The first impression of the place from the outside wasn't good weeds and vegetation growing across the front of the property!. The inside is grotty, cardboard boxes, hoovers and general detritus strewn in the restaurant and bar area!, the bar decor had been smashed in with holes in the panelling. The restaurant was totally silent with absolutely no atmosphere, a TV was on in the bar area showing the game show ing "Pointless", this really sums up the place. The food was poor quality the duck starter had more fat than meat on each portion, if I get chance will attach a photo, but safe to say it wasn't very appetising. I'm sure this restaurant could be great again but at the moment we would avoid it, Happy to provide more constructive criticism if needed to help this business!
Camper09743839637 . 2023-05-14
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First of all, young lad behind the counter was brilliant and we give him 5* As for the restaurant, disgusting, found a large black hair in my spring roll as we started eating the meal. Bit into my spring roll, saw it protruding out the other half and spat the rest out. When I phoned the restaurant to request a refund & that we'd return the food, with picture proof of the hair in it (neither of us have hair like this, it was INSIDE the spring roll), the manager (Kitty) was incredibly rude. Telling me I was lying etc and shouting down the phone at me. I then said I was coming down there with the food to get my money back, she wasn't there, restaurant totally empty & she made the young lad behind the counter (who was on our side) put her on speakerphone to talk to us, getting very heated on the phone & telling us she'd only refund for the spring roll (Ā£3, the takeway was Ā£60) we had hardly eaten any of the food, 2/3 spoonfuls each before finding this. There was no apologies made by the manager, just her accusing us of planting it there!! Never heard anything like it!! In the end after half an hour of arguing with the woman who was just repeating herself on the phone and getting steadily more and more agitated, the boy behind the counter gave us our refund, and was very apologetic. It's not the first time this has happened. This used to be the nicest chinese in town, but 4 weeks ago it changed hands & now it has gone to the dogs. We will never be going back there and will never recommend anyone go there. Disgusting! Reported to council hygiene also.
Oli Sharpe . 2023-05-05
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Have to say this restaurant is not what it was in previous years with appearance. Canāt complain about the food. Delicious and testy. Young lady who served us was very polite and extremely helpful. Sat down to eat and noticed no music or atmosphere. Could do with a deep clean and concentrate on appearance. But food was faultless.
Honestly848 . 2023-04-26
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Food was OK certainly had better. No atmosphere. Silence. Service was painful slow as the resturant was down to a single waitress who was doing her best. A bit of a disappointment sadly
Karen Boorman . 2023-04-06
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I came to see family in the area ( travelled for the weekend 2.5 hour's) and decided that as a treat we would have a take away. unfortunately for us the food was not edible, the meals we had were bland, tasteless, watery. the spare...
Karina K . 2023-04-05
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Where to startā¦ we were the only ones in when we visited, a couple of lads behind the bar working and the lights in the dining room were off and so was the music, which continued to be giving us the chance to pretty much hear everything the staff had to say. Before ordering we noticed our cutlery were quite sticky, as if they havenāt been washed properly. Ordered and asked for chopsticks as I wouldnāt really use cutlery in a Chinese restaurant, let alone not properly washed ones. Popped out for a cigarette and noticed one of the staff just laying down on the benches watching tv. Not really professional. When the food arrived the plates were again sticky, probably from grease not being washed off properly. My rice noodles were very dry, left the whole of it. Prawn toast soaked with oil. One of the staff left mid service after a heated discussion on the phone. Iām a bit worried for the cleanliness of the kitchen to be honest. Probably not something youād see if youāre ordering take away/delivery. Iād avoid.
Matteo Massignani . 2023-04-03
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Where to startā¦ we were the only ones in when we visited, a couple of lads behind the bar working and the lights in the dining room were off and so was the music, which continued to be giving us the chance to pretty much...
MatteoMassignani . 2023-04-03
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Long wait. Food not good - not up to.previous standard. Won't be going there again.
Celia Taylor . 2023-03-25
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I have been eating here for 30 years when Sam had it, always lovely. Now it has changed hands the food is tasteless tough and smells of stale oil. Had an overpriced takeaway and ended up chucking it in the bin, totally inedible. Never had...
Mark P . 2023-03-20
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Just had our last tekeaway from here. The 2 meals we ordered were totally lacking any taste. The chicken chow mein had a few small pieces of chicken and just noodles, nothing else. Very poor food. Never again.
Stephen Thomas . 2023-03-11
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Foolishly we tried to eat in on a Saturday night. There was one other table and after 45 minutes they presented the wrong order to us, hearing shouts from the kitchen, our order hadn't even been started. We asked for a takeaway instead. The food was horrendous, I have food poisoning today (violently ill)- the sweet and sour was the most acidic thing I've ever tasted and the lemon chicken was scraps of fried chicken with a god awul melted lemon curd style sauce. If you value your stomach, run away!!
Alyssia Fiander-Houlden . 2023-03-05
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Order was incorrect and chicken was slimy, iv had better chicken at McDonalds. Chicken balls were the size of brussel sprouts.
Simon Davies . 2023-03-04
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No atmosphere at all, terrible food and expensive. I urge everyone to stay away from this restaurant!!!!!!!
PixieJe . 2023-03-03
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We got a take out on Valentineās Day , phoned the order through , yes no problem your order will be ready in 10 mins , it takes 10/15 mins to get there from my place, 57 mins later Iām still waiting for my order as was a lot of others ,when I got it home ā¦..very disappointed the CHICKEN chowmian had 2 little bits of chicken and a bit of onion thatās all ,prawn crackers were soft , spring rolls were like baby food (yuck) Chicken balls were under cooked , the duck in black bean sauce didnāt have ANY duck in it only some duck skin , so all in all not a nice valentines meal
Debbie Gwilliam . 2023-02-18
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We have been going here on and off for a number of years. The food is always lovely and the service is quick. Recommended.
josieh815 . 2023-01-13
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Weāll today I spent Ā£45 on a takeaway meal for 2 adults and a child of 11 and not one of us could eat the food which was anemic, hardly any meat, way too salty and tasted like someone had used a bottle of vinegar...
Beccie1974 . 2022-12-28
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Never had an issue until tonight. Food tasted as if it was coated in soap. All unedible and very disappointing. Won't be ordering again.
Mari Williams . 2022-10-29
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Very poor food, rice tasted like it was stale and chlorinated, cer not edible, beef was rubbery, again not edible and the chicken balls were squared pieces of meat with no condiments such as soy sauce. Needless to say, we paid for a meal we...
T737RQkathryns . 2022-10-28
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excellent service from the teenagers 10/10 food
Joel Panesar . 2022-10-28
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Bland and tastless takeaway Lack of meat and prawns in the specials And very salty Don't bother go up the road to brothers house in prendergast Won't visit again
nmorgan070 . 2022-10-25
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Food was tasty and fresh.The staff shouting could even be heard in kitchen quarreling spoilt our evening and caused bad atmosphere.We will not be going back here again.
393daisydoll . 2022-10-06
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Ordered food waited a hour like they said, turned up to collect and they said it would be another half an hour, food turned up and the duck in lemon sauce was terrible and the rest of the Chinese was below average. Won't be returning
Ieuan Griffiths . 2022-09-19
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better service at basil fawltys, staff do theyre best, chef and owner has zero people skills...heard her tell staff ro tell customer if your fed up waiting just go, after waiting an hour for the starter
sibry . 2022-09-19
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Food has changed from what it once was.
T Smith . 2022-09-09
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Just had a very bland takeawy. Have used this take away a couple of times but I will not be using them again. The squid in black bean sauce was devoid of any heat/chilli and included red and yellow peppers rather than just green peppers which would be much better as this should be and hot and savoury rather than a sweet dish. The tofu dish was unispring and it was cooked in some kind of sticky batter.
Geoff Hanbury . 2022-08-20
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Decent Chinese restaurant food with very friendly, and helpful, staff.
Michael Perry . 2022-08-17
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Despite the reviews we decided to give the place a go. Service was quick and the food was fresh and tasty. Lots of crunchy fresh peppers and onions in the chicken in black bean sauce, excellent chow mein and crispy beef. Give it a whirl.
Jayne M . 2022-08-16
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Excellent facilities...delicious food....helpful staff....Great service
Chris Price . 2022-07-24
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When we walked in we were greeted by a fairly nice young man who showed us to a table - the restaurant had four other diners only in it. We ordered drinks a G&T, a large Coke and a Cider. They all arrived without ice...
Niggy2 . 2022-06-24
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Unfortunately there must have been a change in the kitchen. The food is no longer as good as it used to be. The last 2 times I've been they have missed things off the order. Shame really as it used to be the best around! I won't be ordering here again and id recommend to go elsewhere
Yan Koob . 2022-05-02
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We nearly avoided this restaurant after reading so many negative reviews Iām glad we didnāt. The staff were really attentive and friendly and the food was served quickly all dishes were nice and hot and most importantly it tasted delicious. We all enjoyed our meals...
vickywA6566XF . 2022-05-01
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Excellent food. It was rather quiet on the Wednesday night we went which was a little concerning, but our concerns soon fell away and were replaced by satisfaction. We found this little gem by accident....couldn't have been more pleased. The food is beautiful and fresh....a few different dishes to your usual Chinese in addition to those we all know and love. We will return often.
J Sambrook . 2022-04-01
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Had a delivery tonight food was greasy and lacked flavour drivee did not bring my drink and said would return with it but alas he did not so I had to choke down the dry fried rice and greasy chips . I have swallowing issues...
sambG2959PS . 2022-03-24
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Amazing food but the Boy in glasses was very rude to me, as I sat down to wait for my takeaway he was Dancing and swearing out loud behind the bar, was being very disrespectful to the delivery driver, I will not return here again until management sacks him, very disrespectful boy I would rather throw my money elsewhere than hand it over to him, Absolutely discusting behaviour, apart from that ALL the other staff are polite and very welcoming, cheers
Davies Plays Gamess . 2022-03-02
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Just left after a pleasant meal however it was a shame that a man ( who I believed to be in charge tonight) felt the best way to get the best out of his staff is to embarrass them in front of customers . He should know that 'you catch more flies with honey than vinegar' felt very sorry for the young lad who he was unnecessarily embarrassing - disappointed. Friday 24/2/22 & 6.30pm
Anne Edwards . 2022-02-25
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Great food great service great prices one of the best restaurants in town cant fault it highly recommend
E2774XYstevej . 2022-02-21
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Visited one evening, used to get takeaways from here so thought we'd give it a go. The experience was poor with only two tables it wasn't exactly busy so food service was quite prompt. Food was OK- ordered the bbq dried ribs, a chicken curry...
P1491UQhannahh . 2022-02-21
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We went in Thursday 17/2/22 @ 5pm, sat down at a table ordered drinks, had a lovely waitress, polite and helpful. food order taken.... starters came they were spot on the four of us loved it. Then came the main meal it was divine enjoyed by us all.Service was first class, we were there as it opened so it was quiet. the waitress was friendly and very accommodating, we met John one of the delivery drivers he was very helpful as one of our party was on a walking frame.Thank you for an enjoyable evening and meal.Well done to all the staff including kitchen staff.
SusanJW . 2022-02-17
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Wonderful food teenagers came to serve me but were very kind and the food was delicious not too expensive aswell very good service and food
Official Loser . 2022-02-09
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Nice food ,but the place needs an ungrade and atmosphere,won't be going here again , Saturday night and there was only 4 tables taken
Michelle Smith . 2022-01-16
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ABSOLUTELY AWFUL PLEASE PLEASE DONT WASTE YOUR MONEY HERE!! Disgusting meal sweet and sour tastes like pure vinegar the special fried rice had 4 pieces of meat and the chow mein had no meat two prawns and no bean sprouts. I FEEL SICK. Never ever again.
Voyage15157851358 . 2022-01-15
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Run down. Staff useless. Dirty. 2 star only because food was actually OK.
Gareth Jones . 2022-01-03
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Good food let down by poor service. Waited an hour before getting a drink. No sauces or prawn crackers. Very young staff sadly won't be booking here again. Will stick to my usual takeaway.
Jennifer Millard . 2022-01-01
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Awful meal! Tasteless, cold, chicken in sprinroll full of fat and very greasy and food missing off the order which we had paid for!! Will not be eating here again!!!
Tracy Roberts . 2021-12-31
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Absolutely shocking service waited 2 hours for my takeaway delivery was stone cold and the food contained someones hair š¤® will never use again.
Sarah Mccarthy . 2021-12-28
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Lovely food and friendly staff make for an enjoyable evening. Take away food seems to have stepped up a level, maybe through management change?
Tony Fisher . 2021-12-23
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Absolute shambles ! Never ever go there again 3 hour wait for food. And demanded full payment. Plus delivery charge. Chinese Witch (manager) was rude and wouldnāt do anything to help the poor girl on the phone was doing her best to help us but completely agreed with them running a pathetic show, on the phone heard someone saying the chef just hit a 15yr old in the kitchenā¦ Delivery driver was rude in your face an telling us itās cost him money to drive here, We spoke to the poor girl on the phone and said we would like some sort of discount was agreed the driver arrived and said full payment plus delivery or no food !! So we had no food !!! 3 hour wait for food to arrive an then refused the food !!! Will never ever go there again and used this place for over 20years and the standards are getting worse worse !!! Canāt cope with the orders that they have !!
Le1621 . 2021-11-27
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I wonāt be ordering again way to over priced I only had chicken balls and chowmein and was charged just under Ā£17 safe to say I wonāt be coming back I have been a customer for years and have paid that for 2 people not for one person
F484XFjaned . 2021-11-14
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Not cheap (as a takeaway) but food was delicious. Will definitely be back.
Mark Jiggens . 2021-10-27
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The negative reviews made me very sceptical about revisiting after many years, but food was great and service was good. Yes the staff were young, but we were served quickly, they came to check if everything was ok with the food, and came again at the end to see if we wanted anything else. Couldnāt fault the visit and Iām glad the many bad reviews didnāt put us off. It seems to many people are quick to write bad reviews, but not enough making the time to leave positive reviews maybe? The takeaway section also seemed flat out. Overall, good experience. Lost a point as the table wasnāt totally clean and could do with a lick of paint - but thatās me being picky :-).
rcp1905 . 2021-10-22
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Dropped in for a quick collection this evening, only ordered 4 items, once being sweet & sour sauce. Order was ready surprisingly quick. But obviously too quick for anyone to actually read the order correctly. Ended up with a chicken fried rice with only two pieces of chicken in it and the sweet & sour was just some sort of gravy or meat sauce. This will be the 7th time that this restaurant has given us the wrong item.When you call to inform them they are quick to apologize but then want you to drive back miles to pick up the correct item at your own cost. I wouldn't mind but it's a bit of a standing joke when ordering and we call it Russian Roulette Takeway. It's a don't care service with staff that don't care even more. Overall the incorrect items on my orders total just over Ā£30 over a few months and not even one prawn cracker was offered as an apology!!! W
Bill F . 2021-10-01
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Decided to try this place whilst on holiday in the area.Young staff manning the constant phone calls for delivery/collections so we stood and waited patiently.Eventually we were seated in a very tired, tacky dining area where they were sheets of plastic on the tables. Young lad said he would be back to take our drinks order.20+ minutes passed and no one returned. We decided to leave and when we appeared from the corner, the staff were shocked. It was evident we had been forgotten.Just as well looking at the other reviews left here.Avoid unless you have plenty of time to waste.
Debs K . 2021-09-26
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We stopped by on our way driving through Haverfordwest, finding the restaurant on Google. The place was absolutely deserted other than one other table, and we were starving so decided to stay. On reception was a young boy who obviously hadn't received any training so didn't know what he was doing. Took 30 mins for food to come out. The place was quite simply, dirty - not sure how it's getting a workable hygiene rating. The food was really poor - duck was not shredded and brought out not as an appetiser but with the main dishes. We were brought the wrong dish and when we mentioned it we were told it was the right one - I think I can tell if a dish has peanuts in it or not! The sauces were watery. We had to ask twice for plates and cutlery. We've eaten at chinese restaurants up and down the UK and this is not a good one. Obviously not somewhere we would frequent if we lived locally and could not recommend to others in terms of food, service or hygiene. Also, pretty sure wearing a facemask is still mandatory in Wales - best tell the staff who are working there!!
Papergirl2006 . 2021-09-24
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Very nice food and good portion size
Richatd Mattimore . 2021-08-31
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Excellent service from friendly young staff, quick tasty food on a super busy Saturday āļøāļøāļøāļøāļøSuperb evening
767carll . 2021-08-29
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Never been to a restaurant with such. appalling service & attitude. The teenagers serving us were completely clueless, slow, and to the point rude. One of girlās hadnāt even bothered to take her coat off. They Had no idea about serving. I Donāt blame the teenagers itās the managers or owners that should be ashamed. Took 20 mins to get a glass of wine and that was after having to get up and order at the bar. Nearly hour wait for starters & another 45 mins for mains. It essence donāt bother going unless you want a very long night & poor service
lhA7984YY . 2021-08-21
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Excellent authentic Chinese food in lovely surroundings
Laura Bigmore . 2021-08-19
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Good quality food at a good price
Anusree Bhowmick . 2021-07-25
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Food was edible if a little average, spring roll was all beansprouts no flavour.. Was hand sanitizer available, however carpet was sticky underfoot!
Sam Salmon . 2021-06-14
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Ordered a large family meal as a take away over the phone. Informed it would be ready in 30 minutes but on arrival had to wait another 20 which was irksome. It would be better to manage customer expectation by stating the correct time from the outset. Food of a good quality and customer service on arrival friendly and polite.
Boiywlad . 2021-06-13
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First time, portion size was very small we had a special chow mein, the meat was non-existent. My partner had five little prawns, four pieces of chicken, not even pieces they were 3mm by 20mm strips, all the meat were little bits like scraps. The noddles had been over boiled and were very gloopy, we very disappointed as its a treat to have a Chinese, we won't be eating here again. With a ribs starter for one it wasn't worth the Ā£16 price tag.
Hawksgirl4077 . 2021-06-03
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would be a five but please get salt and pepper chips please u the only chinese in uk that doens do salt and pepper chips. please i will come every week if you get salt and pepper chips
totesysmote . 2021-05-15
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It was decent.. good portions... hot and sour soup was very ketchupy... good value for money... covid precautions were in place..
Ashwati N . 2021-05-03
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It was decent.. good portions... hot and sour soup was very ketchupy... good value for money...
Ashwati Nayar . 2021-05-03
MORE AT Google
Still good food and friendly polite staff
robert ellis prichard-jones . 2021-05-02
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Waited 1 hour and 23 minutes for my food tonight for it to arrive stone cold really dissatisfied and will not be buying delivery from this restaurant in the future I will continue ordering and picking up as the food is traditionally fantastic in this restaurant such a Shame
nickh653 . 2021-04-06
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Love their chopped ribs in black bean sauce. Very tasty an tender
Denise Byrnes . 2021-03-31
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Ordered a take-away for family as sitting down under covid regs at the time prohibited. Telephoned the order through and ready on time when i arrived. Polite service and food well made and of good value.
Boiywlad . 2021-03-04
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Delicious! Constantly dreaming about that Peking Crispy Chicken. Staff is nice and service is fast
Agatha GonzƔlez Pacheco Lete . 2021-02-28
MORE AT Google
Very dated, food average, cleanliness rating has improved from 2 to 5. Would not go again.
Ali B . 2020-12-03
MORE AT Google
Put my telephone order in and was told to come to collect in 35 minutes time, when collecting I had to wait a further 45 minutes for my food with no apology at all. Once I complained my food turned up. At home I discovered the food was cold, the main dish was beef which was shrivelled and unappealling. I telephoned to complain and was told that if I drove back in (18mile round trip) they would replace the chips and rice (the cheapest part!) even though the main dishes were the worst affected. I received no apology, they didn't care at all.I will never go there again, they do not care about their customers at all. Total waste of money.
jamser . 2020-10-04
MORE AT TripAdvisor
always a great place big menu and a great meal as always this was our fifth visit over the years very friendly staff and reasonably priced
William L . 2020-09-29
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Friendly staff and great service not too bad prices. Definitely would recommend
ROBBIE CLARKE . 2020-08-30
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10 Opinions
Having come down to visit family, we opted for a Chinese. having read reviews on TripAdvisor we decided that regardless of decor we'd order, as we weren't going to eat in. I asked if the food we'd ordered was vegetarian. The chef confirmed it was, upon further questioning the chef said they'd used pork as part of their stock. I said the food was advertised as vegetarian, chef did not seem to care that he was serving non veg as vegetarian. The chef was rude and abrupt, and extremelely unprofessional when asking questions about the food. Will not be returning to this establishment
soupprawnricecurryladycookedchickenHaving come down to visit family, we opted for a Chinese. having read reviews on TripAdvisor we decided that regardless of decor we'd order, as we weren't going to eat in. I asked if the food we'd ordered was vegetarian. The chef confirmed it was, upon further questioning the chef said they'd used pork as part of their stock. I said the food was advertised as vegetarian, chef did not seem to care that he was serving non veg as vegetarian. The chef was rude and abrupt, and extremelely unprofessional when asking questions about the food. Will not be returning to this establishment
soupprawnricecurryladycookedchicken