Based on 691 opinions finded in 2 websites
Based on 691 opinions finded in 2 websites
Opinions
The fish and chip shop is ideally located on Herne Bay seafront. The fish though tastes a bit bland and dry but the chips are ok. Service friendly.
EdwardTheDog . 2024-03-18
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A very good meal inside, with pleasant and friendly staff. The food itself was value for money, small fish and chips looked like a large. Kids meals are good value too.
Paolo88_12 . 2024-03-16
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Freshly prepared food and cheerful staff
Jeff Sayle . 2024-03-16
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Went their with family group as Myself & wife recently moved to HB Lovely fish& Chips by all the family
David Vincent Pullen . 2024-03-15
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Fish and chips. Batter was soft, not at all crispy. The chips were not at all crisp and many of them had black pieces in the potato. Tea was nice but the mug was chipped!! Service was good although no one came to check if everything was okay. Not very impressed!
Linda Barker . 2024-03-11
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The service was not that good the waiting time was quick however the staff were not bothered and came across a bit rude they didn't check up on us and cleared half of the plates at the table they did not come back for the rest
James L . 2024-03-09
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Wonderful food. The staff were very friendly and the toilets were immaculate and smelled nice. I have eaten here before and I cannot fault them. A well deserved 5 stars!
sapper s . 2024-01-21
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Great place to eat if you have small children, plenty of seating areas, staff very attentive and food was lovely.
Steven Brown . 2023-11-28
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Popped in with a group that we look after. At first we thought bit pricey but to be fair when the food came out the plates were huge!!!!
Jane Guy . 2023-11-21
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Not what it used to be! Food was good, shame about the service! Rude and unsympathetic! Need a lesson on customer service!
noodle33 . 2023-11-05
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Staff more interested in playground chat and mates coming to natter over the counter than actual customers, portion size for the cost was a joke a kids chips no joke had 14 chips in a flat cone as a whole service and food was poor and will be sure to not return to quite frankly be ripped off
Brent Shingler . 2023-10-08
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Best fresh piece of fish we’ve ever had.
Nicola Chamberlain . 2023-10-02
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Service was very quick,NOW I KNOW WHY!! overpriced 2xlarge chips, £5each scampi,small cod £9, 2xlarge sausages, £32.00 ,then to top it of it was cold Lets just say been seen WON'T be coming back here again .
Nicola Joiner . 2023-09-22
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Got takeaway chips and scampi. Didn't take long, service is fast. Staff are friendly. The food was fresh and tasted really good. Not expensive for the portion size too. Great place, highly recommend
zahrine hassan . 2023-09-18
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Excellent seafront fish & chips, great quality, friendly atmosphere and good prices
Gary Everson . 2023-09-12
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We’ve been coming to Deans Plaice for over 10 years and it’s gone downhill steadily. Such a shame as it used to be so good and affordable. £60 for 4 takeaway fish and chips! Wouldn’t be so bad if they actually tasted good but the fish tasted strange and covered in so much soggy batter you could barely see the fish and the chips also weren’t great. I know cost of living has driven prices high which is fair enough but it doesn’t excuse the poor quality. We won’t come back there now as we haven’t seen any improvements the last few times.
Tippex1818 . 2023-09-10
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Worst savaloy I've ever had in my life to be fair. Just overall poor quality. Chips were decent. Wouldn't have this as my go to as plenty of begged options but definitely not the worse in Herne bay
Alex Richardson . 2023-09-08
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The best fish and chips. As always!
Stephen Paige . 2023-09-06
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Lovley fish and chips and great staff.
Mark Hurley . 2023-09-06
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Very good lovely food and friendly service well worth a visit
Kathy Wright . 2023-08-28
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Disappointed. Second time we have tried this place, it’s convenient on a trip down to the beach. First time wasn’t great but thought we would give it another chance. But they need to up there game with customer service. No greeting, I had to approach them and asked to be served in the end while they stood there 🤷♀️.. there was two young people serving and there was three of us waiting to be served I approached the young girl and asked can you take my order and then she pointed at the boy and he took it instead only for her to go and serve my friends behind me, so not sure what that was about. Was told they do not do kids meals which was fine, strange but thought it’s ok we can share. I ordered cod and and chips and a portion of 5 x nuggets, a can of drink and a bottle of water and it was £23.15. Seemed a bit pricey but understand everything’s gone up. All a bit tasteless sadly , and I couldn’t eat all the cod as I kept finding bones throughout. Shame as it’s in a great position. But unfortunately I won’t be returning.
Bbbaker7 . 2023-08-25
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Nice fish and chips but over priced
Brian Ross . 2023-08-24
MORE AT Google
over priced food and 1.80 for a can of coke young guy serving rude and needs to grow up
paul bates . 2023-08-21
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Spent the day with family here and although we bought a packed lunch my niece said I had to try Dean's Plaice for some chips. Didn't take much convincing. The chips were gorgeous! Crispy on the outside and fluffy on the inside, really hit the spot. Next time we are down here we'll come here again.
Julie V . 2023-08-21
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Very nice food as usual, but PRICES HAVE SHOT UP, so we shared a fish and chips ,as this was a treat. I'll not be able to get this for a while, though. Disabled toilets were clean, but they've never had an upgrade , a bit tight space wise, and very difficult to manoeuvre a walker, i.e., adult stroller (walking aid for adults) The front step is high and no Disabled rail, sane as Disabled toilets More and more older folks want to get out, but 'no ' though has been made
Diana vinci . 2023-08-20
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Overpriced and underfed! They said they don’t do child portions but the £14 we paid for cod & chips was child size! Tasteless too! Won’t make that mistake again, I’d rather go into town for better prices and food!
Sonya Stocker . 2023-08-13
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Great fish and chip shop we sat in for food the staff are amazing couldn't do enough for us there were 12 of us so helpful the food was exceptional thank you everyone
David Jefford . 2023-08-08
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Great quick service and delicious food 😋
Michelle Masters . 2023-08-01
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Sadly not a great experience. We were looking forward to fish and chips by the sea. We don't even mind paying a premium for beautifully cooked fresh food. I believe that my haddock had been kept warm for an extended period of time so the batter was like tough cardboard. Never mind I thought, I'll have some lovely crispy chips. No such luck! The chips were oily, anaemic and floppy. Just not great.
Steven Newman . 2023-07-29
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Stopped in to eat as it was raining. Very friendly staff. Quick service and lovely food. Nothing wrong with the portion sizes at all as the photos show.
Jo Frazer- Wise . 2023-07-22
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Been coming here for years with the family. Just seems to have gone down hill just recently. I’m not complaining that it’s quite pricey because everything has gone up everywhere! Just don’t understand why the chips are now served in paper bags? Before you finish them they go all mushy and not very nice. And one other thing why they don’t let you put the salt and vinegar on yourself? I get one covid was on the rise, but since then most take aways let you do it. Just the chips are far too salty then had to throw them away which was a waste. Just little changes like that it’ll be fine.
MrT Bag . 2023-07-21
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We had the mixed grill, which was really good. Service was quick and efficient. Food was good quality and the bacon tasted amazing. Great portion sizes. Facilities were clean and tidy.
Nikki Palethorpe . 2023-07-15
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Herne Bay has been a popular spot for bikers to meet and this chipy near the clocktower was always a go to , even if its always been a bit on the expensive side , yesterday however the service was poor - (over charged but refunded when i noticed possibly a new member of staff with no idea how to take orders) and the prices just getting silly . had to wait for chips which is fine but to only give about 20 chips with a cod in a box is megre considering the prices , if your expensive you had ought to be worth it , and sadly this plaice of dean is not , not sure if maybe its changed management but it time for us to find a decent chippy . the fish was nice but overall its not good enough with only a few chips .
ADVANCED RIDER TRAINING . 2023-07-10
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Ordered 2 x fish and chips with drinks . A whopping £34. Fish was ok but the chips were an undercooked mushy mess. Much better shops in the area that don’t have the privilege of sea front trade who try much harder to provide quality.
Traveler20999546365 . 2023-07-09
MORE AT TripAdvisor
Very friendly staff indeed. Some how we got talking about 70s Rock Music. Cooked me a very fresh cod and chips just check out the picture.
Simon Senter . 2023-07-04
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We had cod and chips on Sunday at Dean's plaice and what a treat. Beautifully cooked food, fresh cod, really crispy batter and great chips. The service was excellent and the price was good.
Dean Barnes . 2023-06-28
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Excellent fresh fish and beautifully crisp chips Very friendly and helpful staff. Will definitely visit again.
Paul Brewington . 2023-06-26
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I went to this chip shop yesterday (24/06/23 to buy 4 small cod and chips….the price nearly floored me…£48, when I asked the girl who was serving me if the price was correct, she said yes, £9 for each fish, and £3 for small chips, they appear to charge for each item separately, I didn’t bother to get any sauce with those prices. Other chip shops charge for fish AND chips in the same price I won’t be going back there.
Shane Kemp . 2023-06-25
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The breakfast was nice but sausages had no taste
Andrew Hubbard . 2023-06-23
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Worst fish and chips ever and expensive
Kim Godbolt . 2023-06-17
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Avoid this eatery is wet to expensive double then your local fish and chip shop ! I ordered 2 cod and chips 2 soft drinks £36 ! There is plenty of fish&chips shops around who better on quality and better on price to ! Avoid Avoid Avoid
Jameslak127 . 2023-06-15
MORE AT TripAdvisor
Very friendly staff. Great food.
Cathy Anscombe . 2023-06-05
MORE AT Google
Had large cod, over cooked, very orange, hard to cut through batter. A bit disappointed, expected better for the high price, chips were good though. Probably won't use this chippy again!
Dave Chambers . 2023-06-04
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The chips were undercooked, dry and cheap. Very overpriced. The service was good.
Phillip Perry . 2023-06-03
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Dean's Plaice used to be our go to place when visiting Herne Bay but our recent visit has unfortunately made us look for an alternative. The price has just become too much it was around £18 for cod and chips and £2 for a can of fizzy. The food was standard but there are cheaper places close by.
Andy Smith . 2023-06-03
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Excellent fish and chips and more. Hot meals and great service! Chips are amazing
John Jones . 2023-05-29
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Food is really pricey. We paid £5 for a "large" (wasn't large - standard anywhere else). Chips were hard. Battered sausage was nice. Won't come again though sadly - far too pricey!
Rob Chapman . 2023-05-27
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The food was good but pricey, £18 for fish and chips and £9 for sausage and chips,
Adrian Bond . 2023-05-23
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The worst fish and chips I have ever eaten. Hair in the chips and undercooked and fish dry like a paper. Not sure if the fish was re heated or not but really really dry. Never again.
lucky112016 . 2023-05-20
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Disgusting! Ripped my child off who’s 11 after she ordered a hot chocolate & charged her £5! £5 for a plain hot chocolate, taking advantage of young children when there’s no adults about is wrong! I will get this back my own way!
Irons75 . 2023-05-13
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Great fish and chips, foh staff on till should at least greet clients when saying hello. Also would not hurt to crack a smile, it was a very cold and unwelcoming reception Just a thought
Charl Alberts . 2023-05-08
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Food was pretty good but the service left alot to be desired, had to ask for cutlery more than once, wrong items bought on the order and then said they'd run out if an item after serving more than half of the table so one person was left eating on their own after having to re order
Bruce Miles . 2023-05-05
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Lovely fish shop , great portions and very clean restaurant staff friendly as well the best fish and chips in herne bay not mentioning any on the corner.
Simon Barlow . 2023-05-04
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Excellent fish and chips. Best on Herne Bay
Trevor Phelps . 2023-05-02
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Very nice place to sit and eat. The staff are excellent. We will definitely eat there again
Nigel Owen . 2023-05-02
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Lovely food but like most places very expensive, no fault of their own due to high gas prices. The waiting staff do try their best but on busy days you could have a wait, was charged for a roll which I never got and our drinks arrived after we were half way through our meal.
David Omeara . 2023-04-30
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We only wanted a takeaway gluten free fish option, although they didn't offer a gluten free batter, they did offer and grilled the fish without the batter, presented in a box with a slice of lemon. Beautifully cooked. £10 cheaper than the shop 50m down the road. Highly recommend a visit if only because the customer service was exemplary but also the food was excellent and great value.
IanWPooleboy . 2023-04-27
MORE AT TripAdvisor
Been here before always good service fish batter was soggy not so nice as last time.
Skyra skyrax . 2023-04-16
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Good Choice of Food well priced friendly staff very quick service 😋
Chris Baker . 2023-04-11
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Awful service food was dry and burger was bland no condiments was offered drinks arrived after food
Tracey Moreton . 2023-03-25
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Had the worse meal here in herne bay. Ordered gourmet burger and chips and a cup of tea. The food eventually turned up before my cup of tea. The gourmet burger turned up in a dry lightly toasted bun, with a bland looking burger in it, and dry chips. I wasn't offed condiments, when I enquired about salad, was told I had to ask for it. I didn't eat my meal or drink my tea. Paid and left, very disappointed.
Paul Cannon . 2023-03-25
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A friendly fish bar and restaurant. Not the cheapest but the quality is worth paying the little extra for. With the restaurant next door, you can eat in or like us, as we had a dog plenty of seating opposite on the seafront. Recommended.
EdwardTheDog . 2023-03-15
MORE AT TripAdvisor
Lovely fish and chips excellent location
Colin Webber . 2023-03-13
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Absolutely delicious and perfectly cooked fish and chips!
Charlotte M . 2023-03-12
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Possibly the best fish and chips I have had in a long time when it first opened but it has steadily deteriorated over time. The large cod and chips I had today was nothing but a large chunk of overcooked, rock-hard chunk of batter in which the fish had all but disappeared. Should have been listed as ‘minnow and chips’. Complete rip off for the price charged. Very disappointed and will not be visiting again.
Iggy T . 2023-03-04
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We had a lovely friendly welcome. The food was piping hot and well cooked and served. Thank you for a lovely meal.
Sue Apps . 2023-02-21
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Just what you want from a traditional seaside fish bar/restaurant. Thoroughly recommend.
Tony Smith . 2023-02-18
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Food was OK apart from the saviloy(stone cold).
Noel . 2023-02-03
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Place is fantastic . Staff super helpful . They couldn't do enough . Food was amazing really hit the spot the large cod a chips is massive I am stuffed .
Ben Galvin . 2023-02-01
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Had a battered sausage and chips from here, had a dodgy stomach after. Was one of the greasiest sausages I’ve ever had. Won’t be going back again. I’d definitely recommend staying well away.
Foodie19996 . 2023-01-23
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After a 12km walk we fancied Fish n Chips. We were lucky to have found Dean’s Plaice open. Friendly welcoming staff & the fish n chips were absolutely cooked to perfection & large portion of chips alongside. Good cuppa too. Highly recommend. Thank you.
Julie Thornewell . 2023-01-02
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Best cod and chips in Kent again
Gary Robson . 2022-12-30
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Really nice Fish and chips. Ate in the restaurant and food was cooked fresh to order. Friendly staff and reasonable prices
benjiman2 . 2022-11-26
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Friendly Staff, Good Food, Perfect after a stroll along the front.
Steve G . 2022-11-14
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The takeaway fish and chips are the best With salt and vinegar.
Yorkies Bits and Bobs Home Tech . 2022-11-08
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The music was for the young femail waitresses not the custermers
Glenn Hutchins . 2022-10-27
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Best fish and chips in Herne bay. Chips are absolutely delicious and staff are lovely
Elizabeth Gilham . 2022-10-26
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Best fish and chips in Herne Bay. The staff are friendly and the food was incredible. Thank you so much
Jean Reed . 2022-10-06
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Worth the trip from bexleyheath.
Patricia Marchant . 2022-09-26
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Even allowing for the inflation problems the price for cod and chips, which were not particularly good, seems very high. £11.95 for a small portion, plus the staff seemed off hand . The most obvious rip off was £2.20 for a small cup of tea. You might expect to pay that on a motorway services but not in what is basically a seaside cafe. If you want fish and chips, look elsewhere and eat them on the seafront.
Tony H . 2022-09-17
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Great service and lovely fish and chips.
Mike F . 2022-09-17
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Great food, not only fish on the menu. Very clean & staff very attentive & polite.
Sally Goddard . 2022-09-15
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Clean ,friendly staff and loads of food. Well worth a visit
Wendy lyn Scott . 2022-09-15
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Crackin' chips, and they know how to salt them properly with a good shake. What more do you need in a seaside town!
Jim Sullivan . 2022-09-12
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Been here a few times, always good; except today. Had burgers repeated our order and the "Chef" still managed to miss out the salad (just onions and sauces, no lettuce or tomato and cucumber) the burgers must have been changed suppliers too, not as tasty as they have been.
Roger Cornwell . 2022-09-07
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Ive used this shop for years this wednesdays was the worst fish i have had from here too well done,very greasy ,wafer thin cod , really bad meal for 2 , i think the oil needs to be changed, as my family run a fish shop further round the coast i would know, very sorry but it needs to be sorted out very disapointed with the quality all round ☹️
Dave . 2022-09-03
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We ate Fish and chips, service was very bad, their staff were too rude. Oh god, fish was content with more than 5 bones and when I told manger then he said it’s normal. What a joke. It’s not worth it. I will never go there again.
16kamsb . 2022-08-30
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Went in with my husband, 2 daughters,son in law granddaughter and grandson, I was using a mobility scooter and my grandson in a wheelchair, both of us with cancer,we have nothing but praise for your amazing staff,they were so caring and helpful,went over and beyond, what you would expect, , mega pat on the back to all your lovely staff,,
Patricia Spratt . 2022-08-30
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Clean & Tidy with very friendly staff. The food was excellent. I had Cod & Chips and my daughter had Sausage in Batter & Chips. I would recommend this Place if ever your in the area. 👍
Steve Rushman . 2022-08-28
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Fantastic food and great service and friend staff. Definitely would go again!
Kim Taylor . 2022-08-28
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Great fish and chips. Good choice of food.
Susan Clout . 2022-08-23
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Great cod and chips cooked to perfection. Reasonably priced too.
Gareth Wild . 2022-08-22
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Fresh food 😋 minis were happy big portions full of flavour 😋
Kelly Kingsbeer . 2022-08-22
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Lovely plaice! We always visit Dean’s Plaice when we come to Herne Bay. Great friendly service. Lovely food (and lots of it). Highly recommended.
Mobile17556076712 . 2022-08-22
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Nice food I would of liked a childs fish and chips but they don't have that on childs menu . So fish chips and mushy peas with a cup of tea was nearly £17 pricey as i had to leave some
Jane Green . 2022-08-19
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We randomly stumbled across this place last night and had a really good evening. The place was spotless and the service was excellent. The staff couldn’t be anymore friendlier and welcoming to our party of 10. We all enjoyed our food and had a nice...
Tinker6eII . 2022-08-14
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Great experience. Been here few times and they've never disappointed.
Samuel Omopariola . 2022-08-08
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WOW, eating in we saw the prices on the menu and thought 'gee its really expensive' but we was hungry and already seated so we ordered large cod and chips and large rock and chips, thinking it would be 1 nice size of fish each but it was 2 nice sizes of fish EACH as well as plenty of chips all cooked lovely, now the prices seem really good, enjoyed every mouthful, (I couldn't manage it all but hubbie did) I think I'm fished out for a while now 😂 Highly recommend and will be visiting again when we are in Herne Bay again (will be ordering small next time though 🤣🤣)
lorna batt . 2022-08-07
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Really kind staff. Great tasting cod. But would like to see more sustainable packaging (e.g. recycled paper bags, not plastic), cutlery (wooden vs plastic) and sauces (big bottle vs sachets)
Harriet Freeman . 2022-07-31
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Small fish and chips unavailable so had to order a large fish which was no where near large, batter soggy, skin still on the fish at the handsome price of £9.00 just for the fish! Only given one sachet of sauce between three. Chips served...
Julie H . 2022-07-31
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Very small portions for the high price. Young Staff need training on their customer service. No smiles no interaction. Other fish and chip shops are very generous with their chip portions.
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How anyone could get fish and chips this wrong is beyond me. I went in and ordered the takeaway myself thinking I would be served fresh hot food. Instead I was given fish that I could only describe as
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