Cramlington Chinese in Northumberland

They had the music loud when we arrived to sit in for our lunch, but after asking, they turned it down, and we enjoyed our food. Very nice Nandos, perhaps the biggest I have ever been to.

Placed an online order at 12, 3 hours later I'm still waiting

Hey there this is a very slow Nando’s store in whole South Africa unprofessional service we have received cold chicken cold wiges dirty plates no knives shame

Friendly welcoming staff, food was at the expected standard. Plates, glasses and cutlery for dinning in were clean. Though there wasn't soap at the open sink so we had to use the bathroom. Place was clean including bathroom.

This has to be slowest Nando's in south Africa, we were waiting for our food for over 30 mins, keep in mind that we are on a lunch break. I took a full refund from the store and gladly went to another take away. I actually took pics of the store to show that they weren't even busy, most tables were empty

TERRIBLE!!! THEY GIVE LESS CHICKEN FOOD WRONG ORDER. WILL ORDER AGAIN AT MELVILLE !

This lady ntokozo was very very rude in fact very disrespectful to customers thought it was only me bt got overhear other mumuring ABT her and that so unprofessional

Nando's is one of my favorite restaurants.

The staff don't know how to talk with customers. Not happy with the service receiving lately. Whenever I go they don't have syrups or cream. Chicken always dry even after asking for more sauce. haai.

Please improve your customer service

Food has become pricey however overall service etc all tops

It's neat and clean environment, but service is very poor and food was also not good as befor chicken was clod chips was also not fresh, no staff was available to reorder food

I’m afan of nandos but hear in Fordsburg the waiters are vary bad I hate to come here. And this is may be a 5th time vary bad service the salad is freezing cold and rude waiters I hope u chek ur workers

Every time when I'm there, service the best, Nando's on point always drinks top class

Well 'Your place or Mine' just explains everything great that you are going to experience at the Fordsburg Nando's... especially meeting beautiful people 😘😘

Their milkshake is insanely delicious great service by the gents there,thank you

I ordered a milkshake shake and it arrived 1 hr later from the estimated arrival time i even tried doing a follow up on my order and no one picked up my call. My order finally arrived and there was no straw for my milkshake

It's a really busy place outside but other than that j really loved it here

Excellent service and delicious food

Shocking Just got curry chips and rice. Never received the rice. If you like reheated chips and cold curry then this is the place for you not me. terrible.

I walked in to a friendly cashier to order a eat in when we got to the table it was dirty the waiter said he would come clean our table it took him 30min to come over.. then we received our food the meat was burnt and the was no salt on the table am a nandos fan but I'd never come back to this nandos

The staff was busy with something else and she had me waiting for her to take my order and finally she gave me table number and I set down while seated I noticed that the floor was dirty very dirty I thought it was only under my table but no the whole place was dirty and the windows also were dirty

The service was quite fast. The lady served us was very knowledgeable about the menu.

The tables and couched were so dirty. It looked like they hadn't wiped after they were used and when I asked for someone to wipe I had to wait for so long and even when she did wipe it was like I had asked my 3 year old to do so

Had munch box last night between us and been poorly since.Upset stomach and pains.Last takeout from here,disgusting 😡

Ordered a collection worth £32, brought it home and they had gave us the wrong order. When I called to tell them, the woman was snotty on the phone and said to bag the meal back up and if we could ‘bring it back and get another one’ or ‘get another meal next time me - no. When I spend money on something I want it right, I can appreciate human error but it was the attitude. They said they’d deliver one for us. Meal spoilt already. When the man came to the door he was very arsey and stormed away in a huff and slammed his car door. And they’d gave us THE SAME WRONG MEAL BACK. Shame really because what we did have was nice but would never go back due to the service, appalling attitude and customer service.

Poor service . Had to ask to get service

The call Centre lady was pathetic. She would not give me her name and transferred me to her team leader who did not answer the phone even after waiting for 10 minutes. I still bought the food because Nandos makes good food although that lady at the call Centre is something else. She could have been more polite.

That's was very nice place on the corner point but the taste was not like Capetown Nando's is best

neat and clean... insufficient parking

Misleading operating hours. Rushed to buy a meal but they were already closed at 21:20 when they advertised closing at 22:00

Tastiest hot chicken burger. The schwarma was good but the chicken strips were a bit dry

Tantalizing and mild & delicious 😋🤤 enough for young kids with sensitive tummies and tongues.....good restaurant for the whole family satisfies each individual taste bud.

How can it be a full chicken with one wing and one leg mxm i won't ever oder from Nandos Fordsburg u don't deserve even deserve my one star 🌟 i very disappointed shame

Great service and it was quick thanks

Weird serve ever....i ordered then the waitress came to us like 3 times can i see your receipt what did you order🙃🤣we were not happy at all we called for the management who was absolutely rude like hey i don't know what is happening let me call her and he dissapeared

Very bad experience its been twice now get served wd cold food. Filthy dinning area.

Excellent place to take your family.

How is it that Nando`s Fordsburg takes over 2 hours to deliver every single time I order ? I order food for my colleagues 2 maybe 3 times a week and this restaurant never fails to disappoint. apparently they cannot get hold of their drivers . either way I wont be ordering from this Nando`s anymore

Great peri peri chicken with chips.Appetising salad with a tantalising dressing.Have to go back for some more.

Chicken was tiny and the order instructions where not taken too consideration... Overall not so great experience

Verey good services and good food too

Food is very nice but service is little slow but good place to go

Very poor service and very rude waiters including the manager gives more preference to the staff than the customers worst experience at a nandos

It was very nice to be there, great service friendly staff👍

thank you Nando's, excellent staff

Tasteful Portuguese Flavour in the heart of busy Fordsburg

I love this Nando's. Great service!!! Amazing food!!!! Friendly staff Keep it up!!! 🙏🏽❤💯

I enjoy the meal, great customer service.

Cool vibe Welcoming staff Beautiful art work on the walls

Good customer service and complying with the covid law

Good meals, friendly staff felt like home

Poor customer service. They took forever to serve us and when finally they did it was with the wrong sauce.

The outside of the Nando's establishment is filthy.Strong drain water stench and it put a person off.Nando's staff should up keep the outside.

They follow COVID 19 rules and regulations. Great service and always clean.

Poor service, not very clean. Also requested my chicken to be butterfly, she cashier said they dont do it. I had it done the week before.she refused and said they dont need me to buy there.

The staff is too slow and bathrooms are filthy

Always check your order properly before leaving. They always forget to pack some of your order

If you want to sit and enjoy your meal on a sweltering day, this is not the place to do it. The aircons are not allowed to be switched on, as per one of the staff members; when I spoke to the manager, he said that the word on was on, clearly it was not.... When I requested the franchise owner's number, I was informed that they are not allowed to give it to me. All in all, a terrible experience ..

I love this place the food is delicious the place is cleab it got small prayer room the best nandos

Service was good. But aircon seems to be too low or not working properly.

Poor service. Take order than call back to say their delivery closed on 3 occasions

Friendly staff and efficient service

Best of any nandos i hv went to

Unique store safe and friendly environment

Bought take away, got what I wanted on time

The meal was just perfect. We'll dkne👍👍

Service was very poor I didn't enjoy the food

The service was fast but the staff should try n be more welcoming it was my first time there and I feel the welcome wasn't that great

My favorite nandos branch friendly customer service.

Very quick and efficient service

It's all about consumer servicing to the social distance especially near and tidy thou the area is a Hotspot outside inside is 99% recommended

I ordered food at 16:10, I was meant to recieve my order at 17:10, its 17:47 I have not received the order. This is annoying.

Absolutely disgusting placed an order at 5.25pm and its 6.45 PM and the order has still not been delivered...thanks but will never buy from that fordsburg branch again...absolutley a waste of time

Great service, very safe, observes covid -19

I ordered from this nandos on u er eats, I had ordered half hot, half Mozambiquan with a 2litre of Coca-Cola. When the order came, the chicken was so dry, it had the wrong sauce on it (even though it barely had sauce) and there was no Colddrink! One of the worst experiences I've had with nandos, and I love nandos

i will never order from Fordsburg Nandos. Our order was delivered 3 hours later after we made 10 calls from callcentre to them. They always blame drivers.

Served by a beautiful waitress... God

Spot on with orders and service.

Quality and tasty food. Outstanding service.

Plenty portion size but everything was really bland salt & pepper chicken was hard batter no chicken & very hot & spicy this was the only thing with taste. Chips was disgusting starch tasting things. Won’t go again .

Bad service bad food did not recive what I purchased I asked for extra sauce on the chicken and when I got home the chicken was dry and had no taste at all and I really mean it terrible experience a whole chicken I wasted my CASH....

The food is ok and the service nothing great. It was full when I went. The decor is lovely

I personally love Nandos and absolutely love the food from this one in particular. They haven't disappointed me. The only problem I experienced was that there were a lot of flies which bother you during your meal

Staff friendly, ablution facilities clean, overall service well above average. Keep up the good work team Nandos👏👏👏

The service was pretty quick. Waited less than 10mins for my order.

The employees at the counters are not helpful at all. It took them 20 minutes to understand a simple order! I am very displeased and dissatisfied at the faculty and administration of this establishment.

Freshly prepared food great staff

Yep... gud place to be at... food incredible

The staff were nice and friendly

Great service, friendly and efficient staff. It is clean and ideal for families too

Food was good but tables and eating area not very clean although restroom was clean

There service is good though they delay sometimes

el ambiente era genial, la comida era sabrosa, el camarero tenía excelentes modales! GRACIAS.🎀

They don't care about customers. We called and placed an order for collection and when we got there we had to wait and wait. After waiting I took my order and went home. When I got home my order specifications were not met. The chicken was cut when I asked for it not to be cut. The piece looked like there were left overs from the sit in customers. We ended up throwing everything in the bin and ordered with debonairs. When I called to complain I was asked for my till slip and they said someone will contact me and no one ever contacted me. Stay away from this Nandos.

It's okay, it could be better though

Their rolls are old, chicken not well spiced. I didn't enjoy at all. I can't recommend anyone there.

Good, always good, i enjoyed each visit!

Ok the food is nice but when ever i go the table are dirty

Disappointing waited long for our meals then we ordered dessert they forgot to bring it i had 2 go remind them after 20mins so we no not to go there again