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4,2

Based on 412 opinions finded in 2 websites

3.6Ambience4.2Cuisine3.1Price4.2Service
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Nº 307 in 722 in Stoke-on-Trent

Nº 8 of 36 Fast food in Stoke-on-Trent

CUSTOMERS TALK ABOUT DISHES WITH.. chickencookedfishsausagemeatoilsaladcodfried

comment_iconOpinions

Was waiting over an hour for my food, I then checked the app to see where it was and it says delivered? Yet nothing has arrived 😕 I rang up the shop to see what had gone on, and was told it is nothing to do with us you will have to speak to uber 😒 I asked, can you send me my food that I ordered, and I was told no, not our problem, we have sent it once, its not our fault that it did not arrive 🤔 Well you happily took my money? Terrible customer service, young lad on the phone a complete 🔔 end

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Nathan Bayliss . 2024-04-13

MORE AT Google

As a Yorkshire man I was taken away by my cone of chips and the taste. Great value, great taste.... The chicken looked good

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Michael Harrison . 2024-04-08

MORE AT Google

Lovely fish here. All the food we've had is really nice. Big portions and they deliver.

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Kelly Jones . 2024-04-07

MORE AT Google

I have used this chippy many times over the years and have enjoyed the food. However recently delivery orders seem to take priority despite a long queue developing outside onto the pavement. Mabye better staff allocation would help. Best to avoid on Friday and Saturday at peak times.

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Hobson Darren . 2024-03-30

MORE AT Google

Absolutely brilliant. You won’t find better. 💥STUNNING💥

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Derek Clark . 2024-03-14

MORE AT Google

Dried up. Fish and. Dried up chips will not Be Using. This. Chip shop again

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Cheryl Cannon . 2024-03-09

MORE AT Google

Very generous portions for the price. I had a chip cone and was shocked by the amount i was given. Lovely chips though really enjoyed them. Only had the chips so sadly cant comment on the rest of the menu but if im in the area on training again i will definitely return.

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Marnie Redfern . 2024-02-29

MORE AT Google

Excellent food friendly service Excellent all round lots of food couldn't eat it all good value for money

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Mark Bebbington . 2024-02-27

MORE AT Google

Usually fairly good, bit hit and miss with the chicken, sometimes dry, chips a bit cold at times, but i will return, does the job

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Andy H . 2024-02-08

MORE AT Google

Simple chippy but decent size portions and good food. Quick service as well

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Cameron Dick . 2024-02-02

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Recently discovered this fine establishment and just had large cod and small chips.... BLOODY DELICIOUS L

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Thomas Lucking . 2024-02-02

MORE AT Google

Absolutely amazing chippy! Had the large cod and chips meal from here many times and it’s always perfect! Tonight I tried the kebab meat (chicken and donor) and that was perfect too! Thank you for such a great service ☺️

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Lucy Talbot . 2024-01-30

MORE AT Google

Great chippy, consistency great food 👌

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Zoe Vellacott . 2024-01-12

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Ordered a large fish and chips and came to £10.20 The fish was very oily amd tasteles and the batter was soggy and greasy. The chips weren't great a d very greasy. I ate about a 3rd wasn't impressed. I've been a few times in the past and we're always nice. On this occasion not so much

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john lawson . 2024-01-05

MORE AT Google

Expensive chippy. Food is nice but have had bad stomach a couple of times afterwards

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M . 2023-12-17

MORE AT Google

I go and get fish and chips every fortnight and have done so for many years but last time we went the fish was not nice at all. It was hard and tasteless and it was as though it had been cooked a long time before we were served it. We have occasionally not enjoyed the fish in the past but as it does not happen often, I have not complained before but this time we really did not enjoy it - good of you to thank me for my feedback but that hardly reassures me about coming there again

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Phyllis Rossiter . 2023-12-13

MORE AT Google

One of the best chippys I have ever been

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rob walley . 2023-12-11

MORE AT Google

My favourite fish and chip shop never had a bad meal and great portion sizes

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matt toddington . 2023-11-28

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Nothing special to write home about....

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Darren Kelly . 2023-11-28

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Great food. Great kebabs.. highly recommended. Mixed meat and chips

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Gary Woollam . 2023-10-01

MORE AT Google

Thank you, I was in the area so thought I would try as you have had some bad reviews recently. Your food was hot and the staff were very friendly. The fish had a very good bartering and was well flavoured. The sausage was the standard chip shop sausage no batter and was hot. The chips were a very substantial size with the staff applying a nice amount of salt and vinegar. The price was well with in the reasonable range. Over all a good chip shop

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andy ryan . 2023-09-22

MORE AT Google

Good place for quick food. The packaging a great. Staff members always friendly and the food is good. Star lost as some food lacks a little. Chips are not the best I have had and the fritters are soggy and wet.

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JXR . 2023-09-13

MORE AT Google

My favourite place for fish and chips and mushy peas highly recommended 😋 👌

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Victoria Stott . 2023-08-29

MORE AT Google

We've been regular customers and have until this evening, really enjoyed the quality of the food. Unfortunately tonight the chips were cold and didn't appear to have had a recent frying session as they were limp as well. The fish was just edible but again cold and lacking the usual crispness.

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Marianne Stevenson . 2023-08-11

MORE AT Google

Such wonderful food and helpful staff making sure you get just what was asked for.

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Maria Lane . 2023-08-07

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First visit to this chippy definitely won't be the last, lovely piping hot food served by very happy smiling staff.

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Anice Williams . 2023-07-27

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Fabulous fresh food,the best around,I live in stone and travel 8 miles to get our food Well done

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Shane Copner . 2023-07-18

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Food is average and service is a bit slow

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Amir Alisic . 2023-07-10

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Decent little chippy this that is busy at dinner time! They do lunch time meal deals/Specials too at a half decent price. They do kebabs also and wraps. Would definitely recommend if you're in the area and looking for somewhere for dinner 👍

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Paul Kimber . 2022-05-03

MORE AT Google

Found bone and hard meat in my kebab

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George Berwick . 2022-04-15

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Excellent fresh food done to order

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Anna Green . 2022-04-13

MORE AT Google

Can"t rate this highly enough. Firstly, the food is of an excellent standard and there is always plenty of it.Secondly, the staff are fantastic. The lads and lassies who serve the food are always courteous and friendly and the two bothers who own the shop have been brilliant with me.

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72theduke . 2022-02-19

MORE AT TripAdvisor

Not to bad. Have had worse. Chips are very greasy tho

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Damien McCaffrey . 2022-01-15

MORE AT Google

Sadly getting worse now ... Not good but ruined by continuous Uber collection ... And phone orders ...whilst customers wait around in shop or cold outside for up to half HR .... Chaos behind counter ... Food last week was charged over £2 too much ...I can actually count on the chips I get given in a chip kebab ...and for £2.70 ... really .... Think needs a head wobble b4 it losses it's foot customers base .... As it's getting worse ....sadly

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martin kimberley . 2022-01-14

MORE AT Google

This is an excellent fish & chip shop with a varied menu. We have been using this chip shop throughout the pandemic. The quality of food has been excellent and the service brilliant. The young lads and lassies who serve us have been terrific as have the two brothers who run the place. My wife is suffering from leukemia and has to be extra careful as she is at risk and so they actually bring the order out to me. I cann't speak highly enough of them.

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72theduke . 2022-01-10

MORE AT TripAdvisor

always nice, only downside is don't pour gravy, curry or peas over food and just in pots but everything else spots on

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Kieran Thomas . 2021-12-24

MORE AT Google

Can't fault this place absolutely amazing generous portions and food always tastes great would definitely recommend good prices and staff are always friendly and welcoming give them a try you won't be disappointed

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Chris Wood . 2021-12-23

MORE AT Google

Brilliant venue, food good spotlessly clean, definitely pay them a visit

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Steve Wardle . 2021-12-10

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Missing some of my order after being told its all in the bag and it's not yet 1st time it happened

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Chris Wild . 2021-12-01

MORE AT Google

Great chip shop. Food excellent. Would highly recommend ....

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David Hawley . 2021-11-26

MORE AT Google

Reasonable price, in an accessible area. I got fish, chips and gravy. The first two items were good, but the gravy was too thick that it was almost lumpy. Another time, I ordered the value box. Good deal for the portion of food, however the doner kebab was too thick for my liking. However, it’s one of the best chippies in the area!

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Daniel Alex . 2021-11-22

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Yet again ordered a value box at £9.15 to share with my wife and again no southern fried chicken in the box . Happened last month but I thought everyone makes a mistake so I did not follow it . But this is the second time now . If the shop is not serving sfc in the box no more please state on your menu 😡

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Barry Pearce . 2021-11-02

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The chicken kebab I ordered to day was to salty, won't be ordering another one from here.

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Julie Davies . 2021-10-21

MORE AT Google

Best fish and chips in stoke on trent thanks

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David Leavens . 2021-10-15

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Crisp batter,lovely chips and fab.peas not to mention the packaging

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bernadette jeffs . 2021-10-09

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Great chippy with friendly staff.

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Michelle Wheeler . 2021-09-24

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Fantastic fantastic Best chip shop in Staffordshire by far give these guys a try you won't be disappointed

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S7835JJadamb . 2021-09-23

MORE AT TripAdvisor

I brought a portion of chips from here and they were excellent. A good portion size and well priced. I would recommend this place for the chips.

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mikey_P7 . 2021-09-23

MORE AT TripAdvisor

Just fab. Never soggy chips. Busy but polite. Loads of staff and on the ball. Well ran. Dawlish kebabs too.

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Anita B . 2021-09-17

MORE AT TripAdvisor

Reasonable priced, good portion sizes. Nice food

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Andy M . 2021-09-07

MORE AT Google

Food quality is fantastic. Always fresh and always hot. Took a star off due to my fish getting smaller from the first one I ever had. Nearly half the size. I eat from there 3+ times a week

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Nathan Maddox (Dj Tagsta) . 2021-08-23

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Yet again another bad service from Gus, took my money and tried to refund me when I paid via contactless. Obviously does not like customer feedback for absolutely shocking service received on a past order and obviously doesn't want me to see if the service has changed. All businesses should be able to take criticism and not cry over it. Gus pointed out my bad reviews could damage his business, at the end of the day your damaging your own business with your extremely poor customer service.

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Rachael Hrycyszyn . 2021-08-16

MORE AT Google

Best burger and chips - such good value, lots of fresh salad as an extra without an extra cost. Very good value for money and friendly staff.

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Cathleen Bell . 2021-08-10

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Great excellent size portions etc open till 9.30pm all good

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In Stoke . 2021-08-02

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Very good food and the staff are very friendly and helpful

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Jon Kelso . 2021-07-31

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Waited 15 minutes before walking out, it was my lunch break, five people in front of me none of which got served, but staff were happy to process Uber delivery orders.

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Andy G . 2021-07-29

MORE AT TripAdvisor

We have had from this chippy a few times now and would not go anywhere else best fish and chips in Stoke on trent.

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Shirley H . 2021-07-24

MORE AT TripAdvisor

One of the best Chip shops in the area. Don't order large fish if you cannot eat a Whale!

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Tony Adnams . 2021-07-21

MORE AT Google

just found a big curly black hair in my chips

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Brenda Thompson . 2021-07-15

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This is my favourite fish & chips place for the past 7years of being in Stoke on Trent. And i have tried fish & chips all over the county. Their food is freshly cooked, professionally packed and reasonally priced. Polite and friendly staff. Clean,spacious and airy establishment. No complaints 👍

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aira Tbkz . 2021-07-14

MORE AT Google

Quick service. All safety precautions in place for current times. Good food. Cooked well and nice and hot. Took a star off because the potato fritter wasn't quite as crispy as I like them to be. But otherwise a great meal. Will definitely return.

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Simon Hardman . 2021-07-11

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Fish and chips are amazing. Portions are quite large so take care when ordering.

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craig tildesley . 2021-06-06

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Lovely fish and chips, tasty and not too greasy.

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Andrew Moores . 2021-05-29

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Great fish and chips quick service and nicely presented...

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Stewart Lawrence . 2021-05-28

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It's the best fish and chip shop in Trentham.and the staff are very helpful.😉☺😉

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gaynor knight . 2021-05-25

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Had fish special with sausage for £4.25Initially thought good deal but very disappointingFish was very thin and all batter, sausage cheap but expected that . Box filled with chips to look a lot. Tasted a bit of dirty oil think if gone day later and not changed oil would not be good.Minimum card spend £5.50 which means can’t have a special if not got cash Positive side fast polite service oh and comes in nice box !!!

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AdamS951 . 2021-05-21

MORE AT TripAdvisor

Very nice reasonable prices also

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Reece Boswell . 2021-04-27

MORE AT Google

I order my food here at 1:53pm should only take 35mins to get but I got Priority order so it should take 20mins so it said estimated arrival time 2:20pm like shouldn't take long I was thinking to myself should be here soon long story short I'm still waiting here at 2:49pm more than double the time I was expected and b4 u say anything there was no traffic at all so I don't see the issue of it taking so long

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Weemy WasTaken . 2021-04-22

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Staff seemed a bit impatient, put plenty of fish n chips in the carton then squashed the carton shut with both hands 🤔👎

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john sloan . 2021-03-31

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Lovely food friendly staff great prices

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Jackie Malkin . 2021-03-27

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Really good portions sizes and prices, lovely food that was well packaged and delivered quickly!

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Melissa J . 2021-03-22

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Its not bad food at good prices the value box is the best deal

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BalsY Entertainment . 2021-03-21

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Boom !!! best around and no messing. Quality food across the range. Great helpful staff and the Covid measures are bang on.

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Robert Lee . 2021-03-18

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Very strict on wearing a face covering. Also, maximum of 3people in the shop was enforced. Good quality food served,

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Ian Mullin . 2021-03-12

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Nice friendly staff clean good value. And good price. Should try work all over. And this was good best in Stoke I think

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andrewyork1 . 2021-03-11

MORE AT TripAdvisor

Me and my family are very regular customers here, not anymore however. I this evening used Uber eats to order food for me and my son but when the order came there was missing items, I telephoned the shop to inform them of this and all they said is they can't do anything as they don't have a delivery driver (I for one know that the owners have cars) I was told they would put my name down for a free drink next time! How is that good enough when I've ordered it TODAY? I was told I had to pick it up myself when I have already paid delivery fee for this. Myself working for a business that uses Uber and if I receive a complaint of missing items will personally go out of my way to deliver to keep that customer and their business, the brothers obviously don't want to have returning business. When I went to pick up my order that I had paid for delivery there was not one word out of Gus' mouth, bless you !

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Rachael Hrycyszyn . 2021-03-01

MORE AT Google

Spot on quality food reasonably priced

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Paul Parsons . 2021-03-01

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Much more better now the Fish and Chips are served in cardboard boxes, the fish stays crispy when I arrive home and plate up. Very happy with the changes!

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Peter Ball . 2021-01-29

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Amazing portions and value for money

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Alan Smith . 2021-01-09

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What a chip shop I've been most in the area and this is one of the very best if not the best chip shop. A must if you are in the area an fancy some amazing food

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Christian Fagan . 2021-01-08

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Absolutely brilliant service even with covid restrictions and dam nice food the best chippy is Staffordshire

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Jeffery Carrier . 2020-12-14

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Great food, polite staff and wide range of food. The new boxes mean your chips don’t stick to the paper, so love ‘em 👍

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jaspar69 . 2020-12-12

MORE AT TripAdvisor

Plenty of choice on the menu,large portions and good value for money.

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Darran G . 2020-12-11

MORE AT Google

I have used this chippy for years. Tonight Iv been in for the first time after a couple of months, I had my usual, it’s gone up from £8.00 to £10.50. I understand things have to go up however When I got my food home My chips were in a box and what I would normally share with my mum there was hardly any in there. Not very impressed that they have increased prices and halved the portion sizes whilst being able to put the extra money towards fancy packaging and new price lists, I use catch of the day because the portions and food are good for the price not because it comes better presented. Will be finding somewhere else.

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Aajjee . 2020-12-04

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Food was delicious & like the fact that it comes in a box. So much better than wrapped in paper. Staff are always friendly.

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Gertie Gru . 2020-12-01

MORE AT Google

Food here is amazing, definitely the best chippy in stoke on trent.

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matthew gaitley . 2020-11-25

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First time been there an staff very polite

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Nick Gibben . 2020-11-21

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Good quality chippy but please enforce your maximum 2 customer rule during these Covid times, instead of letting more people in at any one time.

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Nik M . 2020-11-20

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Chips were dripping in oil and had to use a paper towel when we got home to drain it off. Sausage was ok and gravy is nice and thick. First time and most definitely our last.

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Jack Bourne . 2020-10-31

MORE AT Google

Always very clean and the food is normally lovely

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Benn Warren . 2020-10-21

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Disappointing! Haven't been for a long time and will not be going back. Think they forgot the breaded fish request, so had to wait an age before being served. When we got home the fish and the chips were saturated with grease and the mushy peas were runny. Yes, it was busy and we got an apology for the wait but the meal was far from what we have received in the past. Time to find a different chippy!

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andrea k . 2020-10-10

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Called in today around 2.30 large cod chips & peas, most of the chips were chewy the batter was stodge & soft not fresh as usual a waste of £8 lunchtime leftovers I drive from Stoke for your fish & chips very disappointed.

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3fttonowhere . 2020-08-03

MORE AT TripAdvisor

Very good portions, not least the fish ! Thoroughly impressed we even had food leftover. Good quick and friendly service

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SiLem123 . 2020-07-31

MORE AT TripAdvisor

Our go to fish and chip shop, always delicious.

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Blossom Bibby . 2020-07-26

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Anaemic, sloppy, greasy, undercooked chips. As a previous review has said, the oil is not hot enough. Piling soggy chips on top of a fish without the separation of greaseproof paper when wrapping is obviously going to make the fish soggy too. The peas didn't taste right either. Indifferent service added the very poor quality food writes the place off for me. First and last visit.

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andrewe333 . 2020-07-21

MORE AT TripAdvisor

Great selection. Good portion size. Crispy batter and 5star hygiene rating

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Marie Newitt . 2020-07-09

MORE AT Google

Always good to grab your food any time of day!

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Ben Hardman . 2020-07-01

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Good! But £4.25 for sausage chips and curry in a tray 🤔😂

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Danny Ryan . 2020-06-20

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Lovely fish and chips , the staff are excellent ! Really impressed would highly recommend to other 👍 The wife and kids enjoy this place that much it will be our new regular place. Keep up the good work!

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jack owen . 2020-06-04

MORE AT Google

Will not use this place again. Had fish and chips today and awful. The batter on the fish was like rubber and this chips were hard.

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phillip clarke . 2020-05-29

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