GastroRanking
GastroRanking header logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,3

Based on 470 opinions finded in 2 websites

4.3Ambience4.3Cuisine4.3Price4.3Service
site_photo4

Nº 732 in 1792 in County Durham

Nº 129 of 261 Other cuisines in County Durham

CUSTOMERS TALK ABOUT DISHES WITH.. wafflecreamcakeladychocolatecoffee

comment_iconOpinions

Best deserts ever, whenever I go to seaham I go here

site_logo

kayne smith . 2023-11-22

MORE AT Google

Always lovely food when we go in. Always seem to be new staff but all pleasant

site_logo

Jordan Cooke . 2023-10-18

MORE AT Google

Was sat outside in car eating and seen the shop close and none of the ice cream got covered up with a lid or anything ? Don't like the thought of insects crawling across what I eat ? Also noticed they didn't display food hygiene rating so when googled it was a 3* I wouldn't give it 1*

site_logo

Darren Richardson . 2023-10-11

MORE AT Google

What a find! Called in after a lovely walk on the beach. Fantastic range of Ice creams. Fabulous range of cakes and cheesecakes. Really nice coffee too. The ladies that served us were very attentive and friendly.

site_logo

Gemma Allen . 2023-10-04

MORE AT Google

Popped in on the way home after shopping for a birthday treat. Spoilt for choice of different flavours of ice cream!!

site_logo

Jamie . 2023-08-16

MORE AT Google

Always lots of delicious ice-cream flavours to choose from. Eating in is a special occasion thing for me, but their ice-cream is always a treat and the sundaes are spectacular. I recommend them.

site_logo

Ruth Burry . 2023-07-22

MORE AT Google

Place is nice staff are lovely ice cream is top class but these African playlists are something I can do without.

site_logo

Richard Collings . 2023-07-07

MORE AT Google

Could with some signs on the tubs. So you know what your looking at

site_logo

craig simons . 2023-07-02

MORE AT Google

Worth a visit as a treat. Can be pricey depending on what you go for but kids loved it

site_logo

James Cairns . 2023-06-23

MORE AT Google

Best place ever for ice cream 😍

site_logo

Rebecca Herbert . 2022-04-24

MORE AT Google

Very quick service , gelato is very nice there .

site_logo

Papa Bear . 2022-04-21

MORE AT Google

Lovely icream flavours n waffles etc . Staff very helpfull n knowledgable bout produce they sell. Pleasant experience all round .

site_logo

Janicè Dickinson . 2022-04-11

MORE AT Google

Lovely, recommend for everyone price not very impressive 🤣expensive

site_logo

Daniel Pol . 2022-04-07

MORE AT Google

Good choice of ice creams and sweet treats, friendly helpful staff, free parking. Can get very busy at times with queue out of the door.

site_logo

John Smith . 2022-04-06

MORE AT Google

Really nice atmosphere, loads of choice, we always sit in and the tables are cleaned everything. Served very quickly, plenty of staff to help.

site_logo

Anita Littlewood . 2022-03-27

MORE AT Google

Best selection in the North east

site_logo

Liam Little . 2022-03-13

MORE AT Google

Lovely treat tonight. Catch up with my daughter over a latte and fudge sundae. The girls are lovely and service is great.

site_logo

Joanne Thompson . 2022-03-11

MORE AT Google

No toilet roll and I realised too late

site_logo

Paul Ryall . 2022-02-27

MORE AT Google

Delicious cookie dough desserts ordered as a treat - amazing

site_logo

Lisa Wright . 2021-11-10

MORE AT Google

Good place but not on the hips 😳🤣

site_logo

Richard Austin . 2021-09-05

MORE AT Google

The best I've cream selection, waffles, cookie dough and cakes anywhere. Lovely staff too.

site_logo

Sue Hammond . 2021-09-04

MORE AT Google

The ice cream menu has lots of variety,im trying every single one,very clean lovely staff always busy.

site_logo

Gillian . 2021-09-01

MORE AT Google

Amazing ice cream! So many tasty flavours

site_logo

C Smith . 2021-08-31

MORE AT Google

Very nice ice cream but expensive

site_logo

Yvonne Merchant . 2021-08-28

MORE AT Google

Lots of different ice cream flavours. Cookie dough was great as was the waffle. Good sized portions.

site_logo

Alastair Palmer . 2021-08-10

MORE AT Google

Reasonable prices, good service and the Ice-cream is delicious 😊

site_logo

David Ashman . 2021-07-30

MORE AT Google

Fantastic ice cream. Good choice menu of desserts and ice creams of their own creation or just order scoops of ice cream it's all good. Milkshakes, cakes and coffees too. Nice people working there.

site_logo

Andrew Rees . 2021-07-16

MORE AT Google

Good service. Loads of choice. Reasonable price.

site_logo

Tom Mayer . 2021-07-10

MORE AT Google

Lovely friendly staff members and fantastic ice-cream

site_logo

Billy Turrell . 2021-07-04

MORE AT Google

Lovley place , ice cream and choices are amazing,, staff are really nice and great customer service

site_logo

Alison Hugill . 2021-06-20

MORE AT Google

Stumbled across this place and it was great. Loads of gelato flavours and not a bad price. Very clean and modern inside.

site_logo

Emily H . 2021-06-14

MORE AT Google

Go here with my bestie every other Saturday, we are both in love with this place.

site_logo

Nathan Dreyer . 2021-06-05

MORE AT Google

Ice cream is great and so many flavours to pick from. Service wasn't friendly but as we had take out it didn't affect us much.

site_logo

Laura Heseltine . 2021-05-31

MORE AT Google

Not the cheapest, but certainly worth it. Amazing flavours and a very clean establishment. I've not tasted gelato this good outside of Italy.

site_logo

Luke Sharples . 2021-03-27

MORE AT Google

Brilliant set up. So safe. My ice cream was delicious

site_logo

Craig Robson . 2021-03-21

MORE AT Google

amazing food and friendly service will definitely be back.

site_logo

daniel i'anson . 2020-10-02

MORE AT Google

Please update your website with accurate opening times .This was a promised treat for my nephew's you say you open at 11 on website when it was actually 12. Two disappointed children

site_logo

janetteproud . 2020-08-26

MORE AT TripAdvisor

Excellent ice cream and large portions!

site_logo

Stewart Smith . 2020-08-17

MORE AT Google

Me and my friends always order from this place as we won’t go anywhere else, but recently I’ve been very disappointed ordered from it a few weeks ago and thought it was a one off but today ordered from it again we ordered a Nutella waffle, the waffle was so undercooked and was not anything like we normally get so I complained and they made a new me for me. Didn’t even apologise or agree with me. Then received basically the same thing again no difference what so ever! Very disappointed and sadly won’t be returning.The photos is what the waffles used to be like and what they look like now, awful

site_logo

Callummmmmm . 2020-07-29

MORE AT TripAdvisor

I visited today with my daughter for impromptu take away ice creams mid afternoon. I was ‘greeted’ with ‘what do you want’ in what I can describe as a very abrupt manner. I explained I wanted to have a look in the chiller( as there are many flavours) as they did not have the flavour my daughter had asked for who was sat in the car. At no point did either the staff member serving the actual ice cream who never uttered a word throughout the whole transaction or the rude female offer any guidance or explanation of any of the flavours or simply any interaction. I seemed to be an inconvenience not a customer.I have written this to highlight to the owners that their staff need customer service training. I understand at present due to Covid things are strange but it does not stop being courteous & welcoming.Additionally you are asking people to wear masks which I did however the female I mentioned had removed her mask when the next customers who were a family entered the premises and continued to engage with them without a mask. Plenty of other places to go to that make you feel welcome and who still make eating out an enjoyable experience ....understandable now why only a few customers on a red hot day!

site_logo

191zoea . 2020-07-25

MORE AT TripAdvisor

Love this place great staff kinder Bueno ice cream is the best I've ever had End of

site_logo

Steve Callaghan . 2020-07-19

MORE AT Google

Miserable staff! Unapologetic for the fact they charge you more because they didn’t have standard cones available! Instead had to have awful rainbow kids cones that we all chucked and were charged extra for the privilege! Should have been nice experience for the kids instead over charged without explanation for something we couldn’t eat All three staff had no customers service skills at all

site_logo

Jake Logistics . 2020-07-10

MORE AT Google

Lovely ice cream many flavours

site_logo

Angela Flurry . 2020-07-08

MORE AT Google

I’m absolutely gobsmacked!!! Walked into the shop and it took them ages to actually acknowledge that I was there, just talking amongst themselves without even seeing me stood there. And then to complete shock the woman turned round to me and very rudely said “what do ya want”!This place is so unprofessional, they had moody expressions the entire time I was in there, they didn’t utter a word of conversation to me and looked at me like I was stupid! The milkshake was gorgeous, I got the banana and it was delicious but I just wouldn’t want to go back because of the service! Extremely rude and blunt staff, not worth it whatsoever

site_logo

courtneywilson25 . 2020-07-03

MORE AT TripAdvisor

I visit often , always good for that weekly treat. Nice and clean and lots to choose from. Love the peanut butter stack warmed with cream. Amazing 🤤

site_logo

mark steel . 2020-03-03

MORE AT Google

Reasonable prices. Lovely ice cream. Service fine. Environment - clean and tidy. Plenty of parking available. Very near the seafront.

site_logo

Dreamer149397 . 2020-03-01

MORE AT TripAdvisor

Treated very badly, have been in before and the staff were lovely but today I was appalled at the behaviour of the staff. In future I will be taking my business elsewhere.

site_logo

morefoodnowplease . 2020-02-17

MORE AT TripAdvisor

Fashionable up to date and clean

site_logo

Samantha Wilkin . 2020-02-17

MORE AT Google

We have visited here a few times as the cakes are delish and have noticed the same issues with the staff. After our last visit I really need to comment on the service. Upon arrival we were seated. The three girls were busy serving one male with a cup of coffee. I decided to go to to the counter to place my order but was ushered straight back to my seat. One of the girls came over and took our order without once cracking a tiny bit of a smile. Really does not set the mood!! The desserts were brought over and dropped onto the table, again not a smile to be seen!! One of them was incorrect so I went up to the counter, it was taken from me and I was told it would be brought over which, to be fair, it was. However, while we were eating a group of young men came in! Surprisingly there were suddenly lots of smiles and laughter from the three ladies serving. It wouldn’t hurt to give the kids a little smile too!! Cakes are lovely but the staff are bringing the place down!!

site_logo

TheaAJM . 2020-01-02

MORE AT TripAdvisor

Tremendous cookie dough & ice cream,great place

site_logo

Justin Stokoe . 2019-12-31

MORE AT Google

Three stars based on surroundings alone. The main door was wedged open constantly by the staff, despite customers closing it and despite a very cold draft blowing through. The sundae was very nice although the spoon provided was not a sundae spoon and I could not scrape the bottom of the glass.

site_logo

Richard Davison . 2019-12-29

MORE AT Google

Nice to relax a d have a ice cream

site_logo

Elaine Gillespie . 2019-12-17

MORE AT Google

Staff miserable don't know how they didn't turn the cream sour

site_logo

grace lehanie . 2019-12-14

MORE AT Google

Ordered a cookie dough which came 30 minutes late meaning it was cold and ended up being burnt too. Not worth the 7 pound

site_logo

Rxbsxn 7 . 2019-11-15

MORE AT Google

Great choice of ice cream with friendly staff

site_logo

Louise Todd . 2019-09-30

MORE AT Google

I have been here a couple of times now and have always got a seat. Great choice of ice-creams available. Very reasonably priced and have offers onto. Good service

site_logo

lorna2716 . 2019-09-29

MORE AT TripAdvisor

Omg the caramel frappuccino is to die for

site_logo

Steven Fawcett . 2019-09-28

MORE AT Google

Very large selection of delicious ice cream and cakes, coffee was very nice also. Plenty of staff available to help.

site_logo

Derek Davison . 2019-09-28

MORE AT Google

Absolutely fantastic, staff are brilliant and menu is top class.

site_logo

Mark White . 2019-09-21

MORE AT Google

Really good selection of ice creams

site_logo

Harry Vlogs . 2019-09-08

MORE AT Google

Really good gelato, many good options on the menu as well, great service and clean seats and tables. Would recommend.

site_logo

Christopher Phyall . 2019-09-04

MORE AT Google

They do amazing Sundays and the gelato selection is great.

site_logo

Chloe Humphrys . 2019-08-29

MORE AT Google

First time visit yesterday totally amazing hot cookie dough pie and ice creams just gorgeous x lovely staff thank you hope to visit again soon 🤩

site_logo

D E-A . 2019-08-17

MORE AT Google

Nice ice cream shame you can't get a 2 waffle deal

site_logo

Craig Gaukroger . 2019-08-14

MORE AT Google

Huge portions, waffles freshly made. Woh!

site_logo

Tony Bentley . 2019-08-08

MORE AT Google

I’ve been here twice, and both times the service for takeout was very efficient and friendly enough. Scoop sizes are generous, and the ice cream’s delicious; the flavours taste authentic, and in no way false or artificial.Decor’s tasteful, and the prices are very reasonable; for ice cream, I’d say this place is better than Lickety Split. I haven’t tried the waffles or other foods though, so can’t comment or compare them.

site_logo

AnnabelleWoods . 2019-08-08

MORE AT TripAdvisor

Tasty ice cream, OK for parking except for some strange people. Reasonable price.

site_logo

A Miller . 2019-08-07

MORE AT Google

Awesome place lots to choose from & the staff are helpful and friendly

site_logo

Gaz Cook . 2019-08-06

MORE AT Google

First visit but it won't be the last. Great choice of flavoured gelato. Can sit inside or take away. Coffee available too. Very reasonable prices and excellent products.

site_logo

ALISON Miers . 2019-08-05

MORE AT Google

We visited yesterday on our way home from a day out, we'd normally go to Lickety Split but the queues were out of the door so we thought we'd give this a try.I really wish we'd never bothered, the ice cream is okay but the service couldn't be worse if it tried!!!We went in planning to sit down and have a sundae but the older lady behind the counter assumed we wanted to take it away, her manner is awful, we decided just to but two tubs but we weren't asked if we'd like toppings, sauce or wafers, despite them being directly in front of her!! The place was almost empty and judging from the glacial reception we received I can see why!!Next time I'll wait in the queue at Lickety Split with everyone else!!

site_logo

Yvonne B . 2019-08-04

MORE AT TripAdvisor

This was our first time here and from the outside it looks like a small ice cream shop, then as you go in it gets bigger and bigger. The girls were really nice and said that due to it being so busy the wait for a table for 4 would a 5-10 minutes, but it was only a few minutes. Once the table was ready we were given the menu and the kids all picked waffles. I just got a diet Coke being on a diet but the ice creams all looked delicious. The kids really struggled to eat the massive portions of waffles, Nutella, cream and ice cream. I can't believe that we have never been here before, but we will definitely go back (especially when I am not a diet!!!)

site_logo

mackemman73 . 2019-08-04

MORE AT TripAdvisor

Brilliant service staff is friendly can only recommend

site_logo

Gabrielle Godding . 2019-08-04

MORE AT Google

Great place to bring the kids or meet up with friends

site_logo

Paul Ingram . 2019-08-01

MORE AT Google

We visited this place today and was very very disappointed with the service today first one of the girls dropped a glass and it shattered every where even hit myself and went all over the seat and table I had two small children with me and no one came over and see if we where ok as we where all covered in glass 4 staff members did clean it up quick but no one came to clean our table we had to say it all over the seats and table then When I went to pay the tried to over charge me I said no that’s not right she had the wrong table again no sorry was given to me I mentioned the glass was all over me the girl on the till was oblivious and went ah sorry I spent over £25 there and will never go again staff training need!!!!

site_logo

royhope1 . 2019-07-28

MORE AT TripAdvisor

First time visit and will definitely go back. It was very popular and busy but the girls working there worked fast. They were very polite, pleasant and professional. Good service goes a long way. You had the option of eating in, just outside as the folding doors were open or have takeout. It was hard to make a choice because of the amount of flavours that were available.

site_logo

marie . 2019-07-28

MORE AT Google

Fabulous ice cream, best in the area, fully endorsed by a choosy 2-year-old. Huge choice of flavours, cones, sundaes, milkshakes etc, I’d recommend the cherry bakewell, bubblegum or the strawberry- try a treble cone of those if you’re bold...

site_logo

Andrew Lowerson . 2019-07-20

MORE AT Google

Great place to grab a yummy ice cream with family and friends!

site_logo

Anna Garrod . 2019-07-17

MORE AT Google

Great service, delicious ice cream and deserts.

site_logo

jay enty . 2019-07-13

MORE AT Google

Everything really tasty, staff lovely

site_logo

Deborah Forrest . 2019-07-11

MORE AT Google

2 chocolate waffles and a strawberry milkshake, which were delicious and went down a treat with my grandchildren. The waffles are home made which makes a huge difference friendly efficient service.It’s a little pricey but the fact the waffles are homemade makes it worth the extra if you haven’t been you are missing a treat.Also lovely decor.

site_logo

Jet2ers . 2019-07-07

MORE AT TripAdvisor

Stuffed, took my granddaughter in for a treat, we had a special which had 2 scoops of ice cream in a basket with pieces of toffee,cream and wafers. Presentation good, taste good, will we be back... definitely

site_logo

karen henderson . 2019-07-06

MORE AT Google

Fantastic food and service as always

site_logo

Donna Thompson . 2019-06-28

MORE AT Google

Fantastic variety of amazing ice cream

site_logo

Kathleen England . 2019-06-26

MORE AT Google

Fabulous ice cream, waffles and cakes in a wow factor setting .. definitely a treat all round !

site_logo

Vivien Hancill . 2019-06-19

MORE AT Google

Friendly staff, great selection of desserts!

site_logo

Richard Graham . 2019-06-18

MORE AT Google

Visited today for a treat, decided to sit in and dine.

site_logo

JamesW7413 . 2019-06-09

MORE AT TripAdvisor

I have been to this ice cream shop on many occasions and the ice creams are great and good value. However today (after checking the opening hours on the website) I arrived with my 3 grandchildren at 11.15 am expecting the shop to have opened at 11 only to find that the shutters were half down. We waited outside, not very patiently I have to say with 3 excited children who had talked all the way from the beach about which ice cream flavour they were having and whether they were having sprinkles or sauce on top, until a member of staff came to the shutters. You can imagine the disappointment when she said that they didn't open until 12 and there was no sorry when I said that I had just checked the website for the opening times. Apparently they had just changed the opening hours. What a pity they didn't change their website.

site_logo

wheretonext57 . 2019-06-04

MORE AT TripAdvisor

Clean, very quiet, expensive for just a cold drink, so no wonder it was quiet

site_logo

Elaine . 2019-06-03

MORE AT Google

The bubblegum ice cream taste just like the penny bubblies we used to get as kids. Lush.

site_logo

Judith Menzies . 2019-06-02

MORE AT Google

Lovely waffles and icecream Nice relaxing atmosphere.

site_logo

Sandra Mansell . 2019-05-27

MORE AT Google

Super ice cream friendly staff very clean and welcoming

site_logo

Janet Smith . 2019-05-25

MORE AT Google

5/5 only ice cream parlour open at 7.45pm. My partners cone was cracked while the lady was making it so she double the cone. Quite reasonably priced too.

site_logo

k B . 2019-05-23

MORE AT Google

Huge scoops of ice cream every time I've been.

site_logo

Nick Wright . 2019-05-20

MORE AT Google

Nice place but needs a wider range of ices with more to appeal to adult tastes

site_logo

Mel Watson1957 . 2019-05-04

MORE AT Google

A nice little find! Partner said it was better than Caspers (and they'd live there if I let them!) Definitely be visiting again

site_logo

Francesca Morris . 2019-04-26

MORE AT Google

Found this place as our first choice for an ice cream had changed hands and was serving the whippy stuff. An amazing choice of dishes and of ice cream flavours. Wish we had been able to try more but were just there for an ice cream cone. Lots of flavours to sample. Very busy but staff relaxed, helpful and coping well.

site_logo

H B . 2019-04-26

MORE AT TripAdvisor

Superb ice cream and waffles! Nom nom 😁

site_logo

Graeme Foster . 2019-04-23

MORE AT Google

Good ice cream at a good price. Well worth the visit!

site_logo

Rushcore . 2019-04-21

MORE AT Google

Absolutely gorgeous icecream would say its the best ive tasted yummy😀

site_logo

Gill Ewing . 2019-04-20

MORE AT Google

Great place, great food, great service, say no more. Well recommended

site_logo

steven Paterson . 2019-04-18

MORE AT Google

Similary restaurants in North East

restaurant_img
4,3

951 Opinions

The Dairy Barnlocation-iconHigh House FarmOther cuisines

It was a pleasure to return to the Dairy Barn, after lockdown. What a treat to gaze upon the fridge full of cream cakes once again!We only had coffee this time, but are looking forward to a peach melba very soon. The new extension is nice, making the most of the view across the countryside. However, we hope the sofas are returning to their prime spot by the fire, come winter time.

wafflecreamcakeladychocolatecoffee
restaurant_img
4,3

2810 Opinions

The Librarylocation-iconThe Library, Durham, 46 Saddler Street, Durham, DH1 3NUOther cuisines

Acacia gave great service, very prompt with drink service

wafflecreamcakeladychocolatecoffee