Based on 410 opinions finded in 2 websites
Based on 410 opinions finded in 2 websites
Opinions
One of the best places in Harrow to order burger and fries late at night on Uber Eats. The quality is always consistent and they have never disappointed. The service is really quick too! I’ve ordered here and from Harrow town centre and they both taste delicious. Really great food and a great brand 👍
Travis . 2024-02-29
MORE AT Google
Very bad experience with staff. Staff behaviour is not good when I visited he behaved rude to me it was an very bad experience with cheat meal
Awaiz y . 2024-02-12
MORE AT TripAdvisor
Ordered via ubereats with a promo but they didn’t honour the promotion. Spoke to them over the phone but we’re not helpful. Lost a customer for sure, ignore this place
Abdi . 2024-02-01
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I had a single burger and chips at the Rayners Lane, Cheat meals takeaway. The burger was lovely and the chips were good. Also the customer service was fantastic.
Charlie2002R . 2024-01-27
MORE AT TripAdvisor
A fantastic team of individuals creating absolutely amazing food. A proper cheat meal indeed!
Naveed Asif . 2024-01-20
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The burger at Cheatmeals Harrow is a savory indulgence. The patty is well-cooked, juicy, and paired perfectly with fresh toppings. Its quality and taste elevate it above the ordinary, making it a satisfying treat.
810marwanm . 2024-01-17
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I ordered a whole meal including a crazy beef burger, the rider delivered everything and there is no burger and I called the restaurant it’s ringing and ringing they don’t want to answer and then I find out they’re closed so what this means is is that they didn’t want to make the last burger, but they wanted to take the money, so if I can advise, everyone do not order in the last hour of them closing because he will not receive Your main meal
Party Wishes . 2023-10-20
MORE AT Google
Delicious food everytime and great customer service too. Thanks.
Olutayo A . 2023-10-13
MORE AT Google
I always looks for a good vegetarian burger but never found better then here. Highly recommended.
Dhruval Patel . 2023-10-08
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Sorry aber tatsächlich richtig mies. Chicken Wings schmecken als wären die gedünstet worden. Schwammen auch in Soße. Haben nicht alle gegessen weil einfach nicht lecker. Schade.
Christian Dämgen . 2023-09-20
MORE AT Google
Despite highlighting to them they can't charge a different price on the Menu to what they charge at the till, it's illegal and they could lose their license..long argument about not being able to change the price charged...until they do decide to charge what is actually on the menu..unbelievable!
Atif Sarwar . 2023-08-18
MORE AT Google
Ordered food in advance from the west Ealing branch and when I got there they told me they forgot to make my food then he told me he gave half my food to another customer, then I got the wrong food, liked the bbq wings plain buffalo wings are not edible
Finbarr M . 2023-07-21
MORE AT TripAdvisor
Cheatmeals breakfast 😋 very good 👍 I tried and
Prabhjot Bajwa . 2023-07-01
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Overall food quality was below the usual quality of cheat meals that I have had elsewhere, I would not recommend eating from this location. As the burger didn't have hardly any sauce and the really cheesy burger hardly had any cheese. The wor.t part of the food was the chips, which were tasteless.
Saim Qureshi . 2023-06-30
MORE AT Google
This place is amazing. The customer service is outstanding. It's clean and the food is mouthwatering. I made a mistake in my order and they delivered me a new meal with no hassle. I highly recommend this spot.
Skyler Rey . 2023-06-14
MORE AT Google
Shop is clean and food is delicious! So many options for food to chose from. Customer service is friendly and great. Definitely recommend to go if you have not already!
Anthony B . 2023-06-13
MORE AT TripAdvisor
Title: Extremely Disappointing Experience: Cold Food, Missing Items, and Terrible Customer Service I recently had a highly disappointing experience with Cheatmeals Rynners Lane and I feel compelled to share my feedback. My order to the restaurant was marred by numerous issues that left a sour taste in my mouth. Here are the reasons why I would strongly discourage anyone from ordering from this establishment: Late and Cold Food: The food I ordered was delivered significantly later than the promised time, and to make matters worse, it arrived cold. This lack of attention to timely delivery and food quality is simply unacceptable. Missing Fries with Burgers: To my astonishment, the burgers I received were accompanied by no fries. When I contacted the [Rynners Lane] branch, I was informed that they had stopped delivering fries for the past 10 months, unless the order was for pickup. This policy is utterly ridiculous and nonsensical, as it unfairly differentiates between orders based on the method of collection. I have been a loyal customer for over 4 years and have never encountered such an issue before, with my last order being just six weeks ago. Lack of Clarification: The restaurant failed to provide any clarification regarding this fries delivery policy through their application or any other communication channels. It is highly frustrating to be caught off guard by such a significant change without any prior notice or explanation. Unprofessional Response: When I reached out to the restaurant to express my dissatisfaction, the person I spoke to claimed that they were not the owner. This kind of response is incredibly unprofessional and reflects a lack of accountability within the establishment. Terrible Customer Service: Throughout the entire interaction, I was met with a complete disregard for customer satisfaction. The staff showed no empathy or willingness to rectify the situation, leaving me feeling undervalued as a customer. Illogical Solution: When I raised the issue of missing fries, the representative on the phone suggested that if I had placed the order with a different branch, I would have received fries. This response is simply absurd and demonstrates a lack of coherence within the restaurant's operations. Disappointed Kids: We had ordered six burgers, and the children were eagerly looking forward to enjoying the accompanying chips. It was disheartening to witness their disappointment when the person on the phone refused to cooperate or make amends. Considering the cumulative effect of these grievances, I have decided that this will be the last time I contact this restaurant or request food from any of their branches. I sincerely hope that management takes note of these issues and works to improve the quality of their food, service, and overall customer experience. As a consumer, it is important to highlight instances of subpar service to ensure that others are well-informed before making their dining choices. I encourage potential customers to think twice before patronizing Cheatmeals.
Ola Aboud . 2023-06-11
MORE AT Google
Worst service ever the manager should know that this place is run by thugs..
Md Abdul Halim Miah . 2023-05-25
MORE AT Google
Great service & genuinely the best burgers I’ve had!
Amrit Walia . 2023-05-24
MORE AT Google
Ordered a burger and milkshake told under 10 minutes. Waited for 30+ mins with arguing being heard in the back. Ridiculous.
Anshul Singh . 2023-05-13
MORE AT Google
Very rude and unprofessional customer service. The chicken was frozen and the fries were old . It’s not about the price it’s about humanity . You can’t feed people food that you won’t eat yourself or prefer for your family! I guess this place doesn’t even have a manager to sort out customers’ complain!!!!!
Farah Shaz . 2023-05-07
MORE AT Google
Bangin food as always but the staff were just extra good. So friendly, fun and looked after us so well. Unbelievable that I would even go and write a review for a fast food joint but I was just so impressed.
Chris WHITE . 2023-04-17
MORE AT Google
I’m so disappointed, how many times am I gonna call and not have my phone answered then when I give it a second and stop calling , almost instantly they go on another call this is so childish I just want my Iftar I’m fasting , goodness gracious .
Ahmed Hassan . 2023-04-15
MORE AT Google
Cheat Meals food and staff absolute quality. Never disappointed with orders. Thank you @ Tej
Nino Brown . 2023-04-13
MORE AT Google
Amazing food especially for the price. Would definitely recommend if you like american beef burgers
hasib . 2023-04-09
MORE AT Google
Poor service and staff are quite disrespectful avoid this branch
Kumail Sumar . 2023-03-31
MORE AT Google
Very kind staff and cleanliness is on point ❤
Bisma Mlahika Mohammad . 2023-03-07
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They ran out of some item so they just made up an awful thing n sent it instead of calling me to inform me n giving me a choice. Upon calling the restaurant - where I wasn’t asking for anything other than polite admission of the mistake - they argued how they can’t call all customers and have to send something anyways. Then told me to request a refund from Uber eats. I wouldn’t recommend ordering delivery. Maybe eating in at least you can see what ur paying for instead of food that’s only fit for the bin. Disappointing. I personally won’t be ordering from this place again. Just shows how much difference polite customer services can make.
Dorian Gray . 2023-02-12
MORE AT Google
We ordered regularly from here as the food was.. WAS delicious and good quality. The last two orders have been really bad. The first time I was hoping they were just having an off night but I’ve realised after a subsequent order that they’ve changed the quality of their ingredients. The meat is really awful now. It’s a shame as I will not be ordering in future, there are much better places nearby.
ann-marie masood . 2023-01-24
MORE AT Google
Bad service with rude unhelpful staff. Staff need customer service training. Not worth it at all! I would rate it 0 if possible!!!
Stellasgroovey . 2023-01-18
MORE AT TripAdvisor
Cheat meals is a wonderful place to go for lunch. Tej and Hamza were very helpful and generous and I had an amazing, very good food !!!
Theo T . 2023-01-12
MORE AT Google
Food taste horrible, honestly Waste of money. Food was undercooked ,had to throw it away. Very disappointed
Tee . 2022-11-23
MORE AT Google
Cheatmeals has the best burgers on the High street…I highly recommend the chicken wings with sweet potato fries. Great friendly service
shaheeda um abdillah . 2022-11-12
MORE AT Google
This is what they call loaded fries, soggy limp onions ontop of some wack re-fried chips. Burger salty & flavorless too. Big disappointment. Used to slap but this is a joke
C1 . 2022-10-29
MORE AT Google
Had this fast-food restaurant on my list for a while and was pretty good. Cheatmeals-special burger (beef pati, crispy chicken fillet, turkey bacon, tomato, lettuce, cheese and sauce) was large, and all layers held together, with chicken maintaining crispiness. The Cheatmeals chips (special) remained with some crispiness outside of the cheese and jalapeno sauce, and flavour was there on both all round. Temperature too.
Darth Coco . 2022-10-19
MORE AT Google
Excellent service topped with the juiciest burger and fresh, light fries. Great local lunch option
Tashi “TJ” J . 2022-10-18
MORE AT Google
Ordered the British single beef burger with fries. It was delicious, would definitely go back It’s a small restaurant so there are not many tables to sit down at which is expected because it’s a quick bite to eat type of place
bittersweetchocolate . 2022-10-16
MORE AT TripAdvisor
First time having cheat meals and definitely won't be the last
React & Chill . 2022-10-07
MORE AT Google
Was recommended to try out Cheat Meals from one of the boys and I find myself coming back time to time.
Dantae Russell . 2022-09-26
MORE AT Google
Absolutely appalling ,not even worthy of one star, ordered a take away delivery, was stone cold , chips were rock hard and cold and the hotdog was suppose to have sauce and jalapenos and was instead just a cold sausage in what looked like a week old bun , was so bad I wouldn't even give it to my dog ,the whole lot went in the bin ,
nicky mccallum . 2022-09-18
MORE AT Google
First time trying - amazing The chips are warm, seasoned perfectly, and fat with potato The bun isn't dry, is buttery, soft and large The meat is succulent and isn't 50% batter They don't skimp on cheese, which makes your burger and fries x10 better Reasonably priced aswell, unlike other fast food chains
K P . 2022-08-26
MORE AT Google
Food never turned up, when i phoned them the guy seemed to think it was funny, useless, do not order from this place
Darren Stuart . 2022-08-25
MORE AT Google
"We tried the Cheatmeals at Rayner's Lane today 13.08.22 and had a good experience with the service. The food was delicious and fresh . The staff were polite and very helpful. The place was clean and tidy. The prices were reasonable. I can recommend this place to anyone who likes tasty cheesy burgers with nicely prepared fries.
L L . 2022-08-13
MORE AT Google
Such a delicious burger joint, their bbq chicken burger is defo one of the best chicken burgers I've tasted and I recommend the sweet potato fries too.
Zahra . 2022-08-13
MORE AT Google
Amazing food great freshly made burgers great customer services. Obviously comming from great owner ship and great leadership highly recomend.
Nurein Mudhir . 2022-07-25
MORE AT Google
If you haven’t tried it I would highly recommend trying the cheesy chips they are delicious and of course a fresh milkshake
emmapH2854XD . 2022-07-20
MORE AT TripAdvisor
Absolutely disgusting the meat was red and the chips were freezing cold paid £1.50 for a little can of coke and just so everyone knows the cheat meal fries comes with jalapeños and red onion all went in the bin!
Loops N . 2022-07-15
MORE AT Google
Excellent and clean restaurant. Team pro and helpful. Burgers nice, sides well done
Franck Sauvage . 2022-07-06
MORE AT Google
I placed a order for a burger, cheesy chips. Can of coke and a milkshake. The burger and milkshake arrived but no fries. I called the store and the lady was very unbothered. She said we don’t remember if we packed the fries. Call Deliveroo get the missing things refunded but It’s the principle and lack of care. I would not have spent £25 on burger and chips. To receive only one part of my meal. In future I will be ordering somewhere else. A big shame as it’s my first time using cheat meals. Bad impression. If the woman sounded more bothered I would understand mistakes happen. Very poor customer service
D9152ZSshannonw . 2022-06-25
MORE AT TripAdvisor
As a google reviewer of many restaruants a d fast food places i give cheatmeals my seal of aproval. from its humble beginings in the south harrow arches operating as part of a mini gym canteen. the owners goal was to prove to us his friends and fellow gymers that he could make burgers better than amigos and today i say this he does official. burgers are done just right with the right amount of everything never been disapointed when ordering not then and not now. you have to give to these young entrapenuars they made a good burger menue and a good restaruant chain. keep it up from your long time friend Nurein
nureinm2022 . 2022-06-19
MORE AT TripAdvisor
Great service and they make really good hotdogs 😍❤️
Emils H . 2022-06-05
MORE AT Google
Tasty burgers but sizes I have noticed have gone down so with single burgers priced at £7.50 you can't satisfy your appetite so you have to eat another which makes it too expensive
ALI NAQI SHAH . 2022-05-08
MORE AT Google
The burgers are very testy and staff are very very polite and respectful with all costumer.
WMA . 2022-04-28
MORE AT Google
Horrible soggy burger, cheesy fries is nasty and the worst I’ve hard ! Just overpriced disgusting burgers
_thetravelgirl221 . 2022-04-23
MORE AT TripAdvisor
The best burgers in London! Everything was just perfect and delicious!!! Is our favourite place to eat outside !
achimd633 . 2022-04-02
MORE AT TripAdvisor
All the food prices are written to one decimal place instead of the standard two (i.e. £1.2 instead of £1.20). Kind of off-putting, but otherwise its an okay place to eat.
Chamod Samarasinghe . 2022-03-29
MORE AT Google
I ordered 6 burgers and chips to be delivered the burgers were very tasty, but everyone said the chips were horrible and tasteless, and all 6 bags of chips went straight into the dustbin guys sort out the chips
jeff278 . 2022-03-27
MORE AT TripAdvisor
Great Burgers! But they deserve better fries! Have you tried making fries from fresh potatoes?? Double cooked freshly cooked, Maris piper fries would match your burgers better than the frozen type
Daniel79 . 2022-02-18
MORE AT Google
Decent burger and chicken tenders but burger was a bit overdone and the tenders were overcooked.
Jaymin Patel . 2022-02-04
MORE AT Google
Lovely day food his greatest ❤️
Brian Ricketts . 2022-02-01
MORE AT Google
Lovely service, lovely filling, flavoursome food. My son and I will definitely be returning.
MissLataille . 2022-01-26
MORE AT Google
Cool decor and good food! Staff are super lovely too.
Sofia Silva . 2022-01-26
MORE AT Google
Amazing food 100% Best burger in town Worth every penny
jack Laeybi . 2021-12-27
MORE AT Google
Amazing and friendly staff! Great tasting food. Unbeatable prices. As a regular customer I Highly recommend 10/10👌
Anisa Rashid . 2021-12-20
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We had a couple of British burgers, well it's like time travel. By far the best burger over had in 20yrs easily.Family run business.Aldo fry are sooo nice,well worth the money.
Joseph McHugh . 2021-12-15
MORE AT Google
The yummiest chicken burger ever! Had the chicken burger - British style
Fabmomma . 2021-11-30
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Wow I’m so glad I finally tried this place! The burger was epic, I got the double Cheese Crazy - highly recommend! The staff were really nice too and there was no wait time. Thanks 😊
Sara B . 2021-11-28
MORE AT Google
Today i ordered on just eat from them. Their food is always delicious and is being delivered early. I ordered today, and obviously because it’s friday and they must have been busy, the order came a bit late. Without even calling them or complain, when we received the order the driver told us : there are drinks on the house and some other stuff as well. I was surprised, in a nice way. Their customer service is amazing and it can be seen that they care about their customers . Thank you guys, a lot. I saw that someone said that : they ordered hot dog and they were scammed , cause it doesn’t come with fries. Naaah, i am ordering from there for the last 1 year and something, from UberEats, deliveroo and even Just Eat, they ALWAYSSS CAME WITH FRIES, always.
Denisa David . 2021-11-19
MORE AT Google
Last time when I ordered here our food was amazing but this time basically I was scammed. On the menu it says that hot dogs are served with fries. There were no fries at all. So you see the menu, see the price, choose it, pay for a hot dog with some fries but don't get fries. That's false advertising. So unless you don't mind being scammed, better to spend money in any other place but here.
Deea Diana Barbu . 2021-11-14
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One of the best food ever I really really enjoyed eating here and it’s a very gd service the staffs are very respectful and friendly as well.
Asad Azami . 2021-11-10
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We had the Spicy Mexican Burger .The burger is freshly cooked and super delicious!! Their food quality is much better,Worth for money!!
Omran hazimi . 2021-11-10
MORE AT Google
Great Food and customer Service. I quite often order from here cause of the good quality food. Mustafa in Customer service is so welcome and makes you feel like home… highly Recommending.
Naqib Jaji . 2021-10-25
MORE AT Google
Great burgers helpful and pleasant staff
Mike Smith . 2021-10-09
MORE AT Google
This was such an amazing burger, great service 10/10 would recommend to anyone looking for a meal with a smile!
Hamza Miyagi . 2021-10-09
MORE AT Google
Amazing staff and customer service
IOJP 05'17 . 2021-09-27
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Food was amazing and quality service from Shaz and Mustafa.
Gina Zhang . 2021-09-21
MORE AT Google
Burger was completely uncooked in many spots I have added a picture not risking my health eating that also a hair as someone else stated 🤮I want my money back
Karina . 2021-09-20
MORE AT Google
Not going here again. Any business that thinks it's okay to raise prices by a whopping 30% deserves to lose some customers.
Saj Sami . 2021-09-17
MORE AT Google
good food, good service and serves the BEST oreo milkshake!
Tanya . 2021-09-15
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Thr Mrs took some to go, the burger was delicious but the waiting time was over 20 minutes. We staff the staff talking amounst themselves.
Julian Augustine . 2021-09-11
MORE AT Google
Absolutely loved ordering from here until my girlfriend found a massive long black curly hair in her food
Lewis Franks . 2021-09-11
MORE AT Google
Fantastic and friendly service always amazing food #1 Spot in Ealing
MK - . 2021-09-10
MORE AT Google
Good food for a good price and great customer service defo worth a visit
TheunderagedNOOBMc Mc . 2021-09-09
MORE AT Google
Very good food nice and fresh good customer service excellent experience!
L O V E P A T E L . 2021-09-01
MORE AT Google
Amazing service and best burgers in town
Afghan Afghan . 2021-09-01
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Excellent food and service was amazing!! Will go back and highly recommend this place!
Nadeem . 2021-08-28
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Nice service 👌 and meal was delicious. I like the chips so yummy.
Sunny Okoye . 2021-08-19
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Felt a bit gross after, but I guess that’s why it’s called cheatmeals
Bhavik Radia . 2021-08-12
MORE AT Google
Super interesting place, like five guys, but cheaper and cooler menu options like the British burger or the American bbq burger. Or even Mexican spicy. Absolutely lovely. The burgers look handmade when watching the cook put them on the grill.
scott benton . 2021-08-09
MORE AT Google
Good value for money, fast and efficient service, great tasting food!!
Ragul . 2021-08-05
MORE AT Google
My regular now. Every time I go I leave with a smile. Good food and service. Nice and simple
Mariam Raza . 2021-08-02
MORE AT Google
Great service, excellent food and they have the best burgers place in harrow.
Randy Yearwood . 2021-08-02
MORE AT Google
Amazing customer service was received here and the food is banging too Rayners Lane cheat meals is the place to go
offxcxal . 2021-08-02
MORE AT TripAdvisor
Was Recommended this branch by a friend. Wasnt let down. Food was great and service was good. Would definitely go back and recommend.
Adam Ahmed . 2021-08-02
MORE AT Google
Amazing fresh food, delivers the same taste every time. Food: 10/10 Customer service: 10/10 Wait time: 8-10 mins usually.
S A . 2021-07-28
MORE AT Google
Staff too good and treat all customers equally well and food absolutely delicious, environment clean
Mustapha Tahiru . 2021-07-23
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Ordered food with coke..they charge £1.50 for a can and they dont serve the coke...how pathetic
Ashfaqur Rahman Tamim . 2021-07-22
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Apart from me being told it would take 15 to 20 minutes and it taking 40 minutes the food was spot on and no complaints ts there. So far all cheatmeals i have visited have been upnto standards keep it up 👌
mohammed farooq . 2021-07-20
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Food was amazing and staff were very kind and helpful.
Waseem F . 2021-07-19
MORE AT Google
workers were very polite and food was amazing
Ayesha _ . 2021-07-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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6 Opinions
Visited in the being to get a cake and then then decided to get two scoops of my favourite ice cream. She ice cream was half melted and the cone was broken on top of that the bake was boxed but requested for bag. Staff told that no bag due to COVID rules well every other shop does which was annoying when your spending £40 for a cake. When I complained of the soft ice cream and bag another staff intervened gave another cone and scoops of ice cream sis not apologised and said we we ate not happy we get a refund for the cake did not understand the logic of complaint. First staff was in experienced I don’t think they really care about customer service and would not be going there again after going for so many years they truly lost a good customer enclosing recommendations.
mexicanspicycheesecookedchickencheesymustVisited in the being to get a cake and then then decided to get two scoops of my favourite ice cream. She ice cream was half melted and the cone was broken on top of that the bake was boxed but requested for bag. Staff told that no bag due to COVID rules well every other shop does which was annoying when your spending £40 for a cake. When I complained of the soft ice cream and bag another staff intervened gave another cone and scoops of ice cream sis not apologised and said we we ate not happy we get a refund for the cake did not understand the logic of complaint. First staff was in experienced I don’t think they really care about customer service and would not be going there again after going for so many years they truly lost a good customer enclosing recommendations.
mexicanspicycheesecookedchickencheesymust