Caviar House & Prunier in Hillingdon

Wow is all I can say. We we’re a little hesitant, having had a dreadful experience at the caviar place in T3, in September last year but we were definitely wowed here. Bartosz was wonderful and made us the best platter of pastrami, prawn, and smoked salmon toasts, advising us and accommodating our tastes and was absolutely lovely with us. These, washed down with a couple of glasses of champagne, really made a fabulous start to our vacation. Thank you Bartosz for everything you did for us- we are so happy we did not let our previous poor T3 experience affect us visiting you guys in T4. You are definitely a cut above and we will be back😊

I’ve been coming to the Caviar house for many years. Great food, great wine, great service. But unfortunately that time has passed. We arrived at the Caviar house and sat down as usual but something had changed. No King Crab, No Balik Salmon no friendly staff and a wine list decimated. Best wine on offer was a bottle of Sancerre which was average to say the least. Now If you aren’t like me and are happy with a prawn cocktail and a bottle of plonk then this place may still hit the mark for you. But it used to be special catering for all tastes including mine which is for a fine seafood platter and a bottle on Montrachet. The fact that at 3:00pm it was empty bar us 2 and one other couple I think highlights That the new owners are on the wrong track by down scaling. You have missed the point guys.....

As this is the only reasonable food outlet in Terminal 3, had food before a morning flight on 13 June 22. The lady serving may as well have been on her own.... a completely incompetent male "working" in the loosest term was present. Maybe as all the other food outlets are chains, you will always have some customers, but this was not a great experience and complete waste of money.

So we have the Emirates Lounge, Champagne on tap etc. which is good, but Prunier for oysters, a dozen, and a bottle of poo, that means that the ball has started rolling and the holiday has started. Service 5*, and food delicious. I have forgotten what my girlfriend ordered. I can't wait until next time. Always a treat.

Good food and good service. Location was in Heathrow Terminal 4 I had the crab salad and a side order of potato salad. The crab salad was served with a side salad along with bread and butter. I also had a side order of potato salad. The crab tasted very good and was a good size portion. The side salad that it was served with was lightly dressed in a flavoursome dressing. The potato salad tasted good and was a large portion. The staff were both polite and courteous. I would definitely visit again next time I am in Terminal 4.

I’m always making a stop at CH&P when at airports, to take some relax and enjoy ousters or outstanding Balik #1 .... Comparing to other places, one at LHR is not very convenient location nor seating, thereofre not relaxed nor conveniet .... food is same quality as elsewhere, but not same level of experience. I definitelly prefer one at Coppenhagen or Dubai airports.

Stopped here for a livener before boarding. Caviar and oysters were top notch, house champagne was good, chablis was superb. Service was good.

We try always to eat at this establishment (in Terminal 3 at LHR) whilst awaiting our flight as it seems a great way to start a journey. The seafood is always great and we are also able to get a nice bottle of wine. It is a rather expensive treat but we think well worth it.

Always stop to Caviar House & Prunier before our flight back home. Tried their King Crab and Caviar and you won’t regret. Awesome and fresh. Highly recommend!

My partner and I regularly enjoy some seafood and a glass of fizz before jetting off on holiday and have visited many of the Caviar and Prunier branches on numerous occasions and at various UK airports. It is always a very enjoyable, if not luxurious way, to start your holiday. We enjoyed several glasses of Prosecco, the sumptuous seafood platter and the gravadlax on the evening on 4 May. The quality of the seafood was, as usual, simply outstanding and beautifully presented. However, unfortunately the service left a lot to be desired on this occasion. The female waitress was brusque, surly, unfriendly and very inattentive (possibly Eastern European) with an appalling attitude. She asked if we wanted some bread which never arrived, was quite rude to some Japanese customers and it was difficult to get her attention for the remainder of our visit. She urgently needs some customer service training! In contrast the two male members of staff were both extremely charming, friendly and engaging and took time to chat to us. One other minor gripe - we were charged £3.50 - yes £3.50 for 2 tiny slices of extra bread/toast. We have previously ordered extra bread at no cost and you do not expect such an exhorbitant charge when you are already paying a not inconsiderable sum for exceptional quality seafood. Come on guys ! Even the staff sympathised with us and told us the charge had been imposed in October last year, that “it was the rule” and that they had expressed concerns to senior management about the charge but that “they don’t listen”. Let’s hope senior management are reading and listen to this review....

Great way to add a small extension to the start of a holiday. Quick trip to the Emirates Lounge to deposit our hand luggage and a refreshing juice, then Caviar House. A collection of oysters to kick off, and then a platter of smoked salmon for my girlfriend and a plate of crayfish for me, with a bottle of Champagne. Perfect.

I visited here last November and again in December. The smoked salmon here is outstanding. If you are an oyster lover like myself then the oysters here you must try. Sourced locally from Maldon in Essex they are amongst some of the best I have ever had, they are large succulent and delicious served with lemon, shallots and Tabasco. The service here is always excellent and the staff are always so welcoming and friendly. For me when having oysters it always a must have to drink a couple of glasses of Champagne, I just love a couple of glasses of pink Champagne. My holiday only begins once I have visited here. An absolute must visit if you are a seafood lover. Highly recommend

We have visited this chain in most terminals at Heathrow, most recently Terminal 3 to which this review refers. If one enjoys seafood, this is a very nice place to eat and also enjoy a glass or two of wine. As usual, we had oysters, which were followed by a dish of prawns and another of crayfish with a salad. The food was delicious, as it always has been at this establishment, and we helped it down with a nice bottle of Sauvignon Blanc - a lovely, if somewhat expensive, interlude before a long-haul departure. As always, the staff were very pleasant and helpful.

This review is for CH&P at Terminal 2 (same chain different Terminal). Nicely laid out & presented dining space. Service was a bit "hit & miss". We both indulged in crayfish & mango salads which were most enjoyable. A glass of dry white wine was a bit OTT price-wise as they only give a small measure for £8 ! I suspect the dining area at Terminal 4 is more grand than Terminal 2, but it is still a reasonably quiet & convivial space to relax before a long haul flight.

I have been here several times now and always have the best service along with wonderful Champagne, oysters and scrambled eggs with smoked salmon and chives and brown whole meal toast. It was cooked to perfection, just how I like my eggs done. The smoked salmon was delicious and a generous portion too. We were sat the bar for a good hour and a half. A lovely relaxing morning before heading on a long haul flight. Highly Recommend

There is something wonderfully consistent about Caviar House & Prunier, wherever you visit. It would be a very sad day when I couldn't fit in a visit before a flight.

Off to the Greek isles for a few days, and why not some bubbles and roe before departure. The house bubbles are Tsarine - a nice drop, and there’s a nice selection of caviar. You also get a 10% discount in their shop after eating/drinking there. A very pleasant, civilised pre flight activity.

We just visited the caviar house bar in T5 and highly recommend it !

I knew about this spot from looking at a map for Terminal 3. It is definitely upscale and while some things can get quite pricey - like the caviar - the oysters seemed reasonably priced and were fresh from either France or Ireland. The other item I had was also well prepared and tasty. It is a great place to just relax, chat with fellow travellers - especially if you have a 4 or 5 hour layover.

We had a delicious meal at the Caviar House in T4 with plenty of good wine, which may have contributed to me leaving my mobile phone behind on the counter. The service had been lovely but was outdone by Beata and her colleague's kindness in looking after my phone and going out of their way to return it safely to me. It was very much appreciated. We will be returning for prawn cocktail, gravalax and chilled white wine when we're next in T4. Thank you again for all your kindness!

I had two hours to kill at the airport before my flight. Ordered a bottle of wine (£55) and decided to use time to do some work. The battery in my laptop was very low and I wanted to plug it into one of sockets. However, the staff would let me to charge the laptop only if I use their charger - safety measure (!?!). Their charger has an old USB port, whereas my MacBook does not have it and I could not use it. I wanted to use my charger - not possible . They suggested that I plug charger into plugs in the common waiting area (no need for safety there??). Though, I could not take my drink with me - not allowed to take from the bar area. The manager was not around and none of senior staff was not available. "Great" service.

My girlfriend and I generally like to start our holiday at this place.

Super fish platter served up quickly and so fresh. We love the oysters and they are of a very good quality, fully recommend this before you fly, VERY HEALTHY!!!!

So I had passed by this place many times and finally i came to eat the caviar! Service was okay. It’s certainly the place to come and experience luxury.! Burata cheese was divine .

This seafood bar is usually excellent. The Terminal 2 version had slow service and was not up to the usual standard. The manager on duty was one minute taking payments, handling customers cards and using the pay machines and the very next minute handling bread and toast without gloves or washing hands. If the employees could be a little more customer friendly, have a snappier service and pay attention to food hygiene this review would have had a happier ring to it. Don't take this as a slur on the Caviar House & Prunier name but occasionally these establishments need reminding that just because customers are 'captive' doesn't mean you can let standards slip.

So nice to have fresh, cool seafood in a relaxing space in Heathrow! This could not have been a more delightful lunch!

Serviço rápido e atencioso. Uma salada de salmão divinal, tempero delicioso, até as torradas são perfeitas. Não sendo de graça,...

When I am flying out from Heathrow I always eat at the caviar house. This time happen to be at terminal 3 . I was served by this charming Venezuelan gentleman called Mario . He was very obliging and pleasant. I always have the shrimp cocktail unfortunately they have changed the look of the menu which I m not so keen but also the dish. Like every where the in thing is avocado . He offered to serve the dish the old way which I thought was very accommodating. Drank half a carafe of Gavin di Gavin . Throughly enjoyed my lunch.

Cuando el tránsito a través de Londres, siempre parada por el Caviar House para una primera clase comida rápida lite. Ir por su filete de salmón Premium, el cóctel de camarón también es buena.

Aún así destacó en el aeropuerto, pero mientras la realidad a patadas con el increíble y el servicio al cliente de GSOH recibido de Dino. Él relajado mi amigo y con su ingenio y realmente iniciamos nuestras vacaciones con un excelente servicio. Las ostras son siempre tan deliciosa y el caviar. . . . 1 palabra mmm. Gracias Dino. . . . . nuestras vacaciones comenzó antes de que nos fuéramos para nuestro destino.

Y es interesante experiencia placa salmón balik duo y jarra si cote de Provence en la terminal 2 antes de un vuelo probablemente promedio a Atenas. . . Y el costo por más de £45. Fue agradable de una manera y sin duda con la cantidad siempre ayudó a mi dieta, pero ¿por qué fue el rebanadas de pan (no obtendrás grasas aquí) secos y rancios. . . . . Ese tipo de lo arruinó

Este no es el lugar para ir a un presupuesto, pero para nosotros era una delicia y el comienzo de nuestras vacaciones vacaciones.

Shared their Seafood Platter with couple of friends thereby making the hefty price more suitable to our pockets. A tasty mix of shrimp, salmon, caviar et ctera and potato salad. Hard to miss their carbon fibre unique twirling light above the circular seating. Format is somewhat Sushi like. Worthy of a visit even if only to view.

While waiting for a flight in LHR Terminal 2 I decided to try the Caviar House after having spent some time in the Business lounge. Thoroughly enjoyed the wine and the oysters. Nice way to break the wait for what it is worth!

Se volete passare mezz'ora da Titta mangiando caviale al top questo è il posto giusto. Naturalmente non cercate di risparmiare ma godete vi il pranzo senza guardare al conto finale. Bevete bollicine

Whenever I fly from Terminal 4, I pay a vist to Caviar House & Prunier. Service is good, members of staff are polite and professional, there is a good selection of drinks and light dishes, good choice of champagne. In my opinion Caviar House & Prunier is great place to have a glass or two of bubbly to start your travel adventures.

In Heathrow T3 this counter is a usual stop for me. I love the 'Tsarina'; a blini with sour cream, a good portion of smoked salmon and a dollop of black caviar. The house rose champagne is very nice. Avoid the Chablis, it tastes like a rather cheap Chardonnay and really isn't good at all.

Fresh and amazing is something you wouldn't think at an airport oyster bar but lo and behold, this place is.Tip: Try the English Rock Oysters from Essex with a glass of champagne.

We have an early breakfast here about 4 times a year when flying out of Terminal 4. After seeing the wonderful display of what is on offer, sit back at the counter and be prepared to be amazed, when a fabulous dish of your choice appears before your eyes. Whatever you choose it will be totally delicious, along with a large cold glass of Australian Chardonnay - what better way to pass 1 hour whilst waiting to board your aircraft to a fascinating destination

Essendo proprio davanti al nostro gate non abbiamo potuto resistere e ci siamo concessi uno spuntino a base di tartare di salmone e una mezza bottiglia di champagne. Il prezzo ovviamente non è economico, ma ogni tanto bisogna coccolarsi e regalarsi qualcosa di meglio dei classici tramezzini da aeroporto.

If in this terminal, it's been a tradition for some time, can't beat some gorgeous fresh seafood with a lovely glass of gran cru chablis or similar . Def go spoil yourself, it's a great way to start your hols on.

Waiting for our flight my son and I decided to try some caviar. As expensive as it was I decided to go with a safe option....king crab and 5g of caviar (which amounted to a small spoonful). For 50 pounds we got a VERY VERY small amount of food. That being said, the flavor and freshness was amazing!! If you can afford this place, the food was excellent. Be prepared to spend over 100 pounds if you want enough food to be full.

What a better way to wait for a plane a dozen oysters and a bottle of champagne? People watching as well ! lovely staff will be back maybe caviar next time go and start your holiday the right way!!

After the hassle of leaving bags at the check in desks/hassle of security, the straight to a serene experience.We always start our holiday travelling day with a large glass of Australian Chardonnay, I know it is only 7.30am but we are on holiday. Followed by one plate of smoked salmon and brown bread, and I always have a prawn salad.This gives you a fabulous gourmet start for the rigorous day of travelling ahead.Yes it is expensive, but anything good in life always is.

nous n'y avons pas déjeuné, mais fait quelques achats qui sont d'une d'excellente qualité et à prix très raisonnable..

I stopped in for a dozen oysters on the half-shell with some hot sauce and a cold cider. Though the service was slow, the food made up for the lack of service. The waitress was not very friendly but tended to know her job very well. When I would ask a question, she would always provide an answer....she just seemed uncertain with the customers. I was not the only person noticing this. I would go back....just for the food. Fresh seafood and when cooked, cooked correctly for me. My first time eating raw oysters in England.....Gary

an attentive service, a wonderful salmon and a champagne I've never had before! only smoothness!a well located spot, in the middle of everybody's way! not to be missed!

Nice food but expensive price. However, it really provides you the leisure before travelling. It's excellent before flight if you choose the right food!

I eat here at least once a month and am very disappointed with the drop in customer service I have seen in Terminal 4. Despite the high price of their food, I gave them some honest feedback on the reduction in their portion sizes and I got an unacceptable reaction. Whoever is managing these stations should take a closer look at the quality of their team in T4.

I ordered nicoise salad but they were out of tuna. So I treated myself to a crab salad at £27. Very disappointed with the size, especially the salad where you would think they might compensate! I even had to ask for extra butter for the toast. Next time I'll stick to Pret a Manger!

A comfortable spot to sit and see the world go by whilst awaiting a flight. The seafood is excellent and the wines good and well chilled. It always surprises me though how slow the service is at all the branches. Expensive!

ヒースロー空港で時間がある時は、必ず立ち寄ります。どのターミナルにもあるシーフードのカウンター。オイスターやサーモンが美味しいお店です。若干高いですが、シャンパンや白ワインを片手に美味しいシーフードがいただける贅沢を、毎回イギリスに来る旅に、味わいたくなります。プレートがオススメです。

The only chain of real and fresh seafood cafes in the UK airports. Real and very good caviar, succulent salmons, prawns and virtually all food.

After being taken poorly at Terminal 2 departures, the lovely staff looked after me, gave me a dish of ice for my face and a pot of camomile tea - outstanding customer service. Thanks

The store assistant was attentive, knowledgable and patient as I worked my way through the endless options. Well stocked for the size of the store. A must visit.

The quality of this place is amazing and the staff are really friendly and know their product, I had the privilege of being served by Stan (a true Polish gentleman) and Alexandra, a very pleasant experience, highly recommended and I will be back again for the 'tete a tete' !!!

After visiting Dining Street on my last visit to Terminal 4 Heathrow Airport and having been highly disappointed I thought I would this time treat myself to a moment of luxury. So I visited the Caviar House Bar where I was treated like royalty. The staff and management were attentive and cared for my enquiries, which I have never had before in an airport terminal. The food was delicious, I would highly recommend the Caviar Discovery (which the waiter sold me, as I would of been happy with just the Scottish Smoked Salmon). The house champagne complimented the caviar amazingly. I enjoyed every minute of my experience at the Caviar House.

...per trattarsi bene!! Davvero carino questo bar/ristorantino specializzato in caviale e salmone. Ottimo servizio e prezzi altini ma giustificati dalla qualità ( io ho pagato 29 pound solo per un piatto di salmone di due tipi, un'ostrica, un gamberone, pesce spada sashimi ed un'insalata a di tonno). Ogni tanto si può fare...

I was starving and I wasn't going to try the rather gruesome restaurant on the left as you come through security and I hadn't noticed the Lebanese place right down the other end of the terminal, which I might have liked to try.£22.50 for gravadlax and a salad with 2 slices of bread and butter. Allegedly there are only 100 of the particular type of salmon caught every year that is made into this meal if the menu is to be believed.Whatever, I thoroughly enjoyed it. Utterly perfect. They didn't even mind me drinking tap water, for which they provided the ice - yes I know, I'm so cheap!I had such a good meal that I went and bought a load of stuff from their retail outlet.

I often pop into this place for oysters but ordered a crab salad. And I got a tiny portion of lettuce... I asked for more and was charged £2.50!! Outrageous. When I challenged it, the waitress said they weighed the lettuce and I was only allowed a gram. Do not go to this place - this behaviour is dreadful

A bit pricey but if you're on your hols why not! Seafood platter delicious, shame the salad was a bit tired especially the price you pay £29 for one and £5.50 for a small white wine. You must ask is this a duty free price.

airport to be okay but I expected more, the place is not worth the price or the service, though the king crab is very good and its wines. waited more than an island in the middle of the gates.

You can't miss it & it is a see food restaurant.One of Caviar House Restaurant Chain located in LHR T5 departure hall, in the centre of the terminal with an easy access to check your flight status & serving a wonderful see food snacks and excellent house beverages ...You don't even get bored with people moving around waiting for their flights ...Nice restaurant to spend your time in T5 waiting for your flight ...

I have been at this seafood bar at Heathrow airport T5. I had a good selection of seafood plate and I really enjoyed the Sauvignon Blanc Marlborough by Framingham New Zeland. This is one of my favour white wines which matches seafood perfectly, especially having muscles and oysters.The environment at the bar is a bit impersonal and cold, but the service was great. The cost of the plates and wines is slightly over rated, but the quality of them is medium-high. I will definitively come back here.

When I fly out of Terminal 4, Heathrow I always plan to arrive well in advance, so that after the possible stress of checking in and going through security, I have plenty of time to relax inside the terminal at the bar of the Caviar House and begin my journey properly with a luxuriant light meal. It's a quiet spot in the middle of the shopping area, and on my last journey through, I relaxed with a small bottle of champagne, Balik Gravlax, 50grams of Oscietre Caviar. My companion had the same but with the Balik Duo of Salmon. The caviar is served properly, with lightly toasted bread and blinis, sour cream, chopped egg white, and onion. Not a place of bargains, the bill is shown below (£325 beore tipping). But this is the way to travel!

I visited the Caviar House and Prunier seafood bar at Heathrow in July, with my daughter and son-in-law. There was a shortage of staff on duty, resulting from desperately slow service. What we had was poorly presented and, in my opinion, overpriced. The personel on duty were doing their best but were evidently under-trained. This was not only a bad experience for us, but it is a very bad advertisement for our tourism industry, with many overseas passengers using the airport. We waited over an hour for two seafood platters, 6 oysters and a tsarina meal (smoked salmon). We also had one bottle of white chablis,(£36). Our total bill came to £140, excluding service.

In every terminal, you can find "Caviar house & Prunier" easily. I tried the restaurant in terminal 5. Half dozen of Rock Oysters and two glasses of Champage maison...mmm!Fresh, tasety and reasonable! Service was great also. Try great seafood in Heathrow, even if you are holding airline lounge invitation!...but I don't know first class lounge.

Si, proprio uno sfizio, perchè la maggior parte del cibo offerto è salmone, caviale o assimilabile, ma con un aventina di sterline si riesce a mangiare un piatto di salmone vario che è fresco e molto buono.Il servizio è rapido e cortese, e l' insieme pur essendo arredato a bancone è rinfrescante e gradevole