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3,8

Based on 1.299 opinions finded in 3 websites

3.8Ambience4.3Cuisine3.8Price4.3Service
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comment_iconOpinions

Delicious light lunch of Caesar salad & Tuna salad. Pleasant staff & very reasonably priced. We always enjoy our trips to Carluccios

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Caroline F . 2024-03-21

MORE AT TripAdvisor

Chose for lunch as we both enjoyed Italian food but what a big mistake we made. The service staff were good, but the starters were sent within a couple of minutes of ordering and before the drinks arrived. For mains it quickly deteriorated...how difficult can a caeser salad be.... Well!! Limp lettuce, soggy croutons that were very greasy and so tight with the chicken and anchovies. Even the waitress said it was a pathetic serving and happily returned it but oh boy the chef wasn't happy and proceeded to complain very vocally he could be heard throughout the restaurant. Highly unprofessional and I feel really sorry for the other staff that have to work with him. Here lies the problem of this restaurant. Get a chef who enjoys his job and has a good attitude and you may have less complaints. Thank you to our waitress for removing the meal from our bill but overall we definitely won't be returning. Improvements are needed.

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Gravette17 . 2024-03-17

MORE AT TripAdvisor

We originaly only called in for a coffee at midday. saw the lunch menu and decided to have lunch.The service was excellent and the food superb .my husband had Rissotto di Mare perfectly cooked and presented with lots of seafood included YUM.compliments to the chef. My meal was also delicious. The resturant was super clean and the staff very pleasant. Our first visit and will certainly return when we are in Chichester. Thank you

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Alan L . 2024-03-04

MORE AT TripAdvisor

my second time here. first time was good, but this time different. no staff out front on arrival, had to wait for someone to come out from the back to be seated. Used the 2-course lunch menu, the starter was bruschetta, and it was good. however, I ordered the ragu main, I am not a huge eater, but I was served what I would consider a childs portion, and had to ask for parmesan, which was clearly pre-grated, the pasta was very soft, and soggy really. Also, whilst the place was not busy, the staff were just hanging about the bar chatting, and we had to ask twice for water. My dish had no real flavour. My friend's Mussels looked good though. I'm not sure I would return, to be honest.

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clair w . 2024-02-21

MORE AT TripAdvisor

Arrived for a 6.30pm booking to a virtually empty restaurant and told to sit where we liked. Phoebe was our lovely waitress. We ordered drinks & food. Drinks & starters were good but then it just went downhill. My friends both ordered Spaghetti Carbonara, which arrived cold and tasteless. These were returned and replaced. We were given 20% off the bill for that.My risotto was ok but quite claggy!! When we were brought the dessert menu we were told that 3 desserts & 3 ice creams were unavailable. We decided to order small donuts & coffee only to be told they too were unavailable. I cannot believe that they had sold out of so many desserts by 8pm. There was a large party of people that were going to wanting dessert about half an hour after us and would be sorely disappointed. The restaurant itself had no atmosphere & felt like a cheap cafe. Will definitely not be returning.....

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89jor . 2024-02-18

MORE AT TripAdvisor

We had booked this restaurant weeks ago and were 3 friends getting together for a much needed catch up! We arrived at 6.30 and the place was empty. We were told to sit where we liked. Drinks orders were taken and they arrived in good time as did our starters. Our mains were one Risotto and 2 Carbonaras. However when we started eating, the pasta dishes were barely warm and tasteless. The waitress was very apologetic and they were returned to the kitchen and replaced with fresh, ones. She also advised that 20% would be taken off the cost of those. The dessert menu arrived with a hand written list of 3 dishes and 2 ice creams that were out of stock! We were then told that our choice of mini doughnuts( not on the list) was also unavailable! Our waitress, Phoebe, was so apologetic and dealt with the situation as best she could. At that point we just decided to get the bill and go elsewhere. I really can’t believe that in this current climate, a restaurant would be willing to risk their good name and reputation like this. I for one will not be returning and wouldn’t recommend it to anyone else.

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Nikki O . 2024-02-18

MORE AT TripAdvisor

Having had a bad experience here in the past, it was with some trepidation that I decided to give the restaurant another try. I was not disappointed. I was warmly welcomed and told that I could sit anywhere (not always my experience as a single diner). It was the menu choices that led me in initially, I had the sea bass fillets. They were delicious, perfectly cooked, and tasted delightful. It would be hard to improve on such a splendid meal, though had the rosemary and garlic potatoes just been a tad crisper, it would have been perfect. The staff were friendly and helpful without being intrusive. I shall definitely be returning.

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alisonkL1084IQ . 2024-02-04

MORE AT TripAdvisor

We were nervous about our booking after reading bad revues on Tripadvisor. However it was a very pleasant experience. We arrived at 1745 for a pre theater supper and it was quiet. Having ordered two courses and explained that we needed to be out by 1900 we were pleased that all went very smoothly. The seafood risotto was particularly delicious, the wait staff friendly and attentive. All was AOK, we have no idea what all the bad revues were about and would go there again and recommend it to others. By the time we left the restaurant was full and there was a great atmosphere.

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mousie641 . 2024-01-27

MORE AT TripAdvisor

another nice visit, delicious food and great service, we will definitely come back with the whole family, thank you very mach

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pulp2022 . 2024-01-26

MORE AT TripAdvisor

Terrible place to go if you have an intolerance! Being vegan and dairy free, I could only "safely" be offered a salad! I understand, but was still disappointed. Food, portion sizes and selection were also disappointing. Service was really good though!

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Nicole . 2024-01-19

MORE AT Google

Food is ok, service is ok. Not worth the price.

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S . 2024-01-16

MORE AT Google

Absolutely appalling, there was so many things wrong with the food to go into. Would not definitively recommend or go again. Sent a chicken dish back as it was that over cooked you couldn’t get your knife through, and then the second one was just as bad, so just left the food and gave up. The only bit of Saving grace was the waitress was very good and gave us a discount. No atmosphere very cold and just lack lustre.

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Freda1954 . 2024-01-12

MORE AT TripAdvisor

Food is average, service is slow even when there are not many customers: they just don't look at you, and don't see you trying to attract their attention. Convenient location though and nice seating.

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Sofia Kolesnikova . 2024-01-08

MORE AT Google

Always a great place to visit. Good atmosphere and genuinely friendly staff

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Dave Barnett . 2024-01-06

MORE AT Google

Service was nice so was the environment but when I found plastic packaging in my meal. Their response was less than satisfactory. They took the meal away a removed the bruschetta from the bill, but I still don’t get lunch.

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David P . 2024-01-01

MORE AT TripAdvisor

A group (7) of us booked for brunch, had to preorder since the restaurant wanted to be sure to have ingredients for breakfast. We arrived to an empty and soulless restaurant, school students wandering in to use the toilets and only two staff so no control Wohnwagen coming and going. Orders taken but we were told that there were no sausages , even after we ordered. A restaurant with gumption would have gone across the road to the Coop to buy a pack, but not here. Breakfast came in cribs and drabs and every plate and food was cold. Cold poached eggs, cold bacon, cold toast. It takes some doing to be so incompetent to not produce a cooked breakfast. We each had 20%taken from our bills, but that wasn’t the point. The food, the ambience and the service were appallingly bad. We used to come here regularly but stopped when staff changes happened and it lost its way. We’ve tried again, but now would never return.

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Skippy50 . 2023-12-30

MORE AT TripAdvisor

Absolutely awful experience on all counts. Terrible service. Food took an age and then wasn't as ordered. Service team didn't communicate, sat at bar on phone avoiding eye contact.

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Claire Meyrick . 2023-12-29

MORE AT Google

Great tea and sharing board as a little treat and very reasonable. Friendly service.

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Tim Grainger . 2023-12-09

MORE AT Google

Very disappointing experience all round. I had previously gone into the restaurant a week ago to book one of the 'pod' tables for today as we had a disabled person with us. When I arrived today the table was occupied by somebody else and the rude waitress told me they did not take bookings for specific table ( even though she had made a note on the top of the computer booking system ). She had a really bad ' don't care / take it or leave it' attitude and relocated us to another table in the corner. Sat there for 40 minutes and was at no time approached to see if any drinks were required whilst we waited for one of our party who had been delayed.. Was then told that any food would have been 30 - 45 minutes even though there could not have been more than 20 people in the whole restaurant. We then decided that enough was enough and left to go to the Giggling Squid opposite - no apology or manners shown by any of these amateur staff - they simply do not care. Would never - ever go back !!

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Paul Tuvey . 2023-12-08

MORE AT Google

Sad and rather depressing visit. The food was fine, despite the fact that so many dishes were "off" that night. But no atmosphere because they close at 7pm and we were the last clients there, very aware of the "they are the last people here" whispers from the staff. We won't go again, but feel it's very sad because they were great in the past. I hope they get their act together and become the good venue they once were. But we won't go back.

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Nina B . 2023-12-05

MORE AT TripAdvisor

I’d like to say that we had a great lunch like all the previous times but sadly, we walked out without eating anything. I have had a nut allergy for over 20 years and have eaten in Carluccio’s many times without incident. This time, everything I tried to order was ‘off limits’ to anyone with a nut allergy despite the fact that on the face of it, none of the dishes I selected should have contained nuts or even been cooked with nut based products. Fried Calamari. Spinach & ricotta ravioli. Chicken Milanese…The very pleasant manager checked every dish on a tablet and basically said that she could not serve me anything I asked for! I totally understand the need for vigilance and have written to HQ for an explanation on the change to their cooking techniques. To date I haven’t heard a peep. Will not be going back any time soon. Very disappointing customer service.

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boblad . 2023-12-04

MORE AT TripAdvisor

Not busy but nevertheless the service though very friendly was very very slow for both food and coffee. There seemed to be a lack of direction or any sense of urgency. When eventually served the coffee was good.

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JamesTDevon . 2023-12-02

MORE AT TripAdvisor

After being told nearby ASK didn’t have any team to serve us for lunch we ventured into Carluccios to be told the same. Shocking on a Saturday lunch time. So won’t bother again

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Escape63382337181 . 2023-11-25

MORE AT TripAdvisor

I love carluccios. Unfortunately people were turned away as only one chef in residence. Had a simple salad and it was a bit sparse so I asked for more just like Oliver!!

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Lizzy Henry . 2023-11-24

MORE AT Google

Nice food not rushed.should be busier nice size portions.

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Anthony Pellatt . 2023-11-18

MORE AT Google

We celebrated my Mum's 60th birthday at Carluccio's in Chichester, the team were very helpful, from booking, amending the booking, send over pre-orders (large table of 25). On the day the atmosphere was lovely, again the staff were so friendly and helpful, I had made an error on the pre-order which they changed and didn't charge for the mistake. The only grumble anyone had was that the food was a bit cold, however given that they ensured all the food came out together I can understand that. Would definitely visit again.

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Leah Blackall . 2023-10-29

MORE AT Google

Very slow service for starters 45 mins and no starters and when it arrived it was just cheese on toast! Main meal very nice for 4 people so we were just about happy! Waitress very uninterested and not polite! Would not go again as atmosphere not good! Seemed like it was run by kids!

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Lisa Taylor . 2023-10-25

MORE AT Google

Even though we arrived at 7pm there was only one waitress on shift & one chef in the kitchen. We ordered our starter which was huge!!!!! Needless to say I couldn’t eat it all… so that was a waste from the start!! The main turned...

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Stay30657047511 . 2023-10-18

MORE AT TripAdvisor

I am a bit of a customer at Carluccio's Chichester - and the title of this review is the total truth The service is exceptional - and all staff wear a warm smile; and are very welcoming indeed The staff know exactly how I like...

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977mels . 2023-09-25

MORE AT TripAdvisor

Thank you soo much for a great afternoon for my mums birthday Highly recommend this restaurant yeah they even give my mum a slice of cake amazing thank you Sinead and all the team

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Jo Jo . 2023-09-23

MORE AT Google

Had a really enjoyable lunch here to celebrate my daughters birthday. We were a table of 7 and they could not do enough for us. They even treated my daughter to a glass of hubby free of charge and also discounted the bill at the...

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Chris S . 2023-09-12

MORE AT TripAdvisor

They were one chef short , but did inform us when we arrived. Very good food and we were in no rush.

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Barry Person 42 . 2023-09-11

MORE AT Google

Carluccios in Chichester used to be our favourite breakfast destination. The service was great, location usually buzzing and the food prepared with good ingredients by a proper chef. A steady decline hastened by Covid has now been complete. Our breakfast was awful. The only good...

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Tankturner . 2023-09-08

MORE AT TripAdvisor

Come here for coffee sometimes. Waiters are always very friendly and talk to me like they've known me for a long time. Always very welcoming. Klaudia even remembered when my birthday was. Very good team and friendly chefs. The restaurant needs a redo though! The one in Southampton looks very nice, they need to do something like that to this one. No idea about the food as I've never eaten here before

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Evieae Kezra . 2023-09-04

MORE AT Google

Always have had really positive experiences at this restaurant… wait staff completely inattentive… when asked for some mustard ‘we don’t have it’ ..sorry we just don’t Undercooked steak - very disappointing

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Kathryn Fowler . 2023-08-19

MORE AT Google

Very poor bruschetta - main courses of less than canteen food quality - cannot think of a reason to return. Great pity, Carluccio’s used to be a decent place to eat with enthusiastic staff - No longer the case….

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RJ Nicklinson . 2023-08-15

MORE AT Google

I visited here while working Goodwood festival of Speed on the Saturday when the event was cancelled, 6 of us came for lunch and there was hesitation from the waitress to seat us despite most of the restaurant being empty it felt snobby for now reason, Menu was good with alot of options including vegan, 2 of the more interesting sounding cocktails weren't in stock, We waited for around 40 minutes for our food but had noticed our plates sitting on the chefs pass around the 25 minute mark, everyones food was tepid and tiny portions but overall was nice food but nothing special, There was a point where a empty water glass rolled off our table & hit the floor not smashing, instead of checking if we were ok the waitress came over and said abruptly "What have you broken!" The décor is nice but food was tepid & expensive for the portion size & staff didn't want us there

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callum bignall . 2023-08-14

MORE AT Google

Food not as chosen. Waitress not particularly bothered Food rather tasteless Won’t be going again. Usually enjoy Italian cuisine

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terri anthony . 2023-08-14

MORE AT Google

Not a good experience for lunch today. 3 of us for lunch, food was off menu and what we had wss tasteless, ravioli was hard. Waited 45 mins for food and had to go in restaurant 3 timed as sitting outside to ask for cutlery, napkins had to go get salt and pepper myself, not asked if we wanted any more drinks, waitresses just chatting at bar so had to go in again to ask for drinks. When eventually waitress came she asked if all OK I said not really and her attitude was not good "why didn't u tell me" , well if they had bothered to come to our table I would have done! Been to this one a few times and food and service not the best.

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Jane White . 2023-08-08

MORE AT Google

Oh dear, I have never given less than 5 stars. To say the food was OK in what was a quality resturant is a shame. We were sat down to a list of what they didn't have. And I had to swap my fries for the potatoes after I ordered by chicken. Potatoes barely cooked and too much raw garlic. These kind of roast rosemary potatoes should have sweet roast garlic. Cannoli too chewy, ( I know it's supposed to be a softer Pastry, but too far). Desert and coffee still affected by lingering garlic from my main. The service again OK but felt rushed by waitress over my main in a restaurant that only had a few tables. Later at 8pm it was so quite waitress blew out candles on tables. Should be an extinguisher people, I know it's post pandemic, but its still poor hygiene in a restaurant. Atmosphere, well reflected the fact it has gone down hill. And I know the tables near the door will get leaves blown in, but sweep them up. If it happens a lot sweep them alot. It's the first impression of what should be a quality restaurant. The questions below ask about my spend. I took a 50% off my mains deal before I booked or it would have been £32 per head.

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Helen Ampofo . 2023-07-30

MORE AT Google

We were really looking forward to our lunch at this restaurant. Sadly, it was a disaster. There were only about 3 other tables, all of whom looked to have finished their mains when we were seated. The waitress immediately told us that there was no...

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Hotlips2020 . 2023-07-28

MORE AT TripAdvisor

Had a lovely early lunch here with friends. We ordered a range of small dishes to share and everything was delicious. Especially the arancini and calamari. Although there were some dishes out of stock there was still plenty to choose from. We love coming here...

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Sam A . 2023-07-23

MORE AT TripAdvisor

I popped in Friday lunch time for a quick lunch whilst killing some time waiting for an appointment. The staff were so attentive and helpful. The ravioli was delicious and I had a chocolate brownie after. Everyone was chatty and knowledgeable. I rarely get to...

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Chimumoftwo . 2023-07-22

MORE AT TripAdvisor

It’s like nobody cares about this place, how it’s still going is beyond me. Pasta wasn’t cooked properly, indifferent attitude of staff, slow, out of so many items, uncomfortable and uninspired furniture, literally everything here is just awful. And then the prices and service charge...

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JohnStein1 . 2023-07-18

MORE AT TripAdvisor

Absolutely terrible what a horrible place to eat now Wife had rissoto which was just about acceptable I had a pasta dish well It contained 11 pieces of pasta and which looked like that had strained the meat sauce through a sieve i even questioned...

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andyd1970 . 2023-07-17

MORE AT TripAdvisor

When I first started in retail, I was taught the golden rule is if it’s not in stock, you can’t sell it. Yesterday lunchtime, my friend and I found out that: one of our two drink choices wasn’t available, as were both our first choice...

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BritTraveller68 . 2023-07-16

MORE AT TripAdvisor

We took our daughter out for breakfast today. We ordered food and drinks. Drinks arrived promptly but after 45 minutes our breakfast still hadn't arrived and a table that had ordered after us had received their food. I asked the waitress if our food was on its way and she said the kitchen was busy and hopefully it wouldn't be long. We waited and another table was served food. They had come into the restaurant some time after us. I enquired again about our order. This time the waitress checked and it turned out our food order hadn't been put through. As an hour had gone by we felt we couldn't wait any longer so we left without eating. So disappointing

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Lisa Rudd . 2023-07-15

MORE AT Google

Always a reliable choice for a casual meetup with friends for a meal. But has Veganescu recipe changed since I last had it? I do t think it used to contain walnuts ...

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Mary Butterworth . 2023-07-12

MORE AT Google

Fast and efficient service with knowledge and a smile

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Nigel Lee . 2023-07-03

MORE AT Google

Nice staff but the food was highly average

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Nick Edmonds . 2023-07-01

MORE AT Google

Visited with family for breakfast on Father’s Day. The food was lovely and the service was excellent. We were a large table of eight with two toddlers and the staff were great with them. We will definitely all be back!

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Aimee Manning . 2023-06-18

MORE AT Google

Made an order on the Deliveroo App, they waited nearly 20 minutes before they decided to cancel our order. I would assume this is because we only ordered two mains which amounted to less than £30. If you can’t take orders why are you still accepting them on the app? This is poor behaviour from a local business.

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Rhys . 2023-06-15

MORE AT Google

Omg, wow, just simply wow! One of the most authentic Italian food I have ever eaten (and I'm a frequent flyer to Italy). The service was very friendly and helpful, I was severed by a Eastern European lady with ponytails, who was very attentive. My coffee tasted fresh and full of flavour. We also had breakfast that was very well presented (should've taken a picture but was to hungry!!!). At the end we had some delicious home made patisseries! The chefs really out did them selves there. We where then presented the bill by a very smiley and happy ginger waitress, who turned out to be pregnant!! (Best of luck to her!!)) All in all an 11/10 experience, excited to revisit soon!

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Poo Bum . 2023-06-13

MORE AT Google

Arrived at 7:15pm to be told that half of the menu was off and the kitchen would close at 8pm. We were served one course (which was very good) and the staff were apologetic, however - is this any way to run a restaurant? Not the first time that Carluccio has been a comedic experience for me but seriously - there are plenty of other places to eat in Chichester and I have lost patience. Great company and a fun night but Carluccio has to try much much harder before I'll risk going back

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Nick Taylor . 2023-06-11

MORE AT Google

Very nice and authentic Italian food! Just a note that if you are expecting pizza, it is not served on the menu (the one that we had anyway)!

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James Barker . 2023-06-10

MORE AT Google

We hadn't been to a Carluccios for a long time so it was interesting to re-visit. The branch in Chichester is conveniently located a short walk from the market street car park. The menu is okay, a reasonable choice but not particularly memorable. The prawn...

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LAW64 . 2023-05-14

MORE AT TripAdvisor

The soup from the set menu was gorgeous, I have rarely had such flavoursome fungi soup

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Anna Johnston . 2023-05-10

MORE AT Google

I've been in carduccios before in beverley....but while my food was OK and edible it wasn't quite as good as the same dish I had in beverley...very salty and drier

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A G . 2023-05-10

MORE AT Google

We have eaten many times at Carluccios, and we have been pleased with the standard , particularly happy with the service.

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Rebecca Byfield-Riches . 2023-04-25

MORE AT Google

Soooo gooood!! Honestly super yummy!

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Neon_ Lines . 2023-04-08

MORE AT Google

Possibly the worst meal we have ever had out. How can you get pasta so wrong. My 2 children had lasagne which from the amont of liquid in the bottom of the bowl was microwaved. My wife and I had the penne Giuardina . I used to love this but I couldn't finish it. Not flavoursome and the pasta was the very hard side of al dente. The waitress served over the back of the booth chairs! Not just to us, which is a big no. Garlic foccacia was way to salty and handed over the back of the chairs, as I put my plate on the table she said the plate where very hot and to be careful. NOPE. No surprise this chain is struggling.

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Paul McNeill . 2023-04-06

MORE AT Google

Just another cafe but expensive

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Sid Martin . 2023-03-24

MORE AT Google

Had a lovely evening painting paints and dining. The pottery painting was great fun and the food was delicious and plentiful. Staff were great also.

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Sayer67 . 2023-03-15

MORE AT TripAdvisor

We went out hear today large group off friend s for breakfast Had wonderful service from Ella she was very good and patient with us all Thank u Nina ,Geoff

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nina k . 2023-03-11

MORE AT TripAdvisor

Staff appear to be trained to ignore you if you sit outside & just want a cup of coffee. Use one of the other cafe / restaurants nearby

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KevM423 . 2023-02-20

MORE AT TripAdvisor

Was alright but the chain has gone downhill since I last went in menu and service. I was expecting the old Carluccios

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Harmzilla . 2023-02-11

MORE AT Google

Really enjoyed brunch here on a Sunday. Iced coffee was lovely, and the food was great. Sadly no Almond Croissants, but we will definitely come back!

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Grant Snelling . 2023-02-06

MORE AT Google

Excellent snack, or more, menu provided quickly. Good value and friendly staff.

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Peter Williams . 2023-02-03

MORE AT Google

Enjoyed evening with friends but not my choice. Small portions and meals do need a side dish, so more expensive than u realise it might be.

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ros mcdermid . 2023-01-30

MORE AT Google

Waiter very polite and helpful, service quite slow. Atmosphere and decor really pleasant. I likes the lighting. Food was excellent. I have allergies and extreme care was taken with my meal. The burger and the chicken that my friends had was excellent too. Portions really generous

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Alex Penfold . 2023-01-29

MORE AT Google

This was a last minute treat for my wife & I, as at the last minute we found ourselves child free…. Honestly with it being a Saturday night we didn’t expect to get a table but everyone was so polite, friendly & accommodating & everything, the food, the atmosphere & the whole dining experience at Carluccio’s Chichester were amazing. Thank you very much to everyone, at Carluccio’s in Chichester for making our very last minute treat one we will remember & one we will be repeating, as my wife has already decided what she wants next time…. So we will be back & we will return & enjoy another time at Carluccio’s. Thank You…

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David Lashwood . 2023-01-28

MORE AT Google

Always good food, but the service was poor and inattentive.

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Claire F . 2023-01-21

MORE AT Google

If you are looking for a real Italian place, this is it. I've been in Italy multiple times and I can say THIS is a proper Italian place. Food tastes like in Italy, good music is playing in the background and the service is great. Definitely will come back there

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Dominik Cebulak . 2023-01-10

MORE AT Google

We had noticed that the service and atmosphere had been getting worse through 2022. However, we went in today (6 January 2023) and the atmosphere was transformed. Service was excellent and staff were quick and attentive. The restrant was back to its best. Keep it...

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HughVarilly . 2023-01-06

MORE AT TripAdvisor

The 3 Star rating was simply as a result of the lack of follow up to my complaint regarding breakfast this morning 2 Jan 2023. I had breakfast with 2 friends and their food was very good. I had the Classic breakfast which included a...

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Michael J . 2023-01-02

MORE AT TripAdvisor

Went when it was quiet. But it was relaxing and the service was excellent .

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Nick Caddick . 2022-12-23

MORE AT Google

I booked a table for four people 10 days before the date we required. We arrived but it seemed my booking wasn’t found immediately (despite confirming the day before). Once seated we were given the menus and our drinks order was taken. We had to...

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vansop . 2022-12-17

MORE AT TripAdvisor

Not that good, food was average with many choices not actually on the menu

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roger howard . 2022-12-04

MORE AT Google

Terrible service again. Went in for a coffee. No member of staff took any notice of us. Left after this ,as it had happened before. I have been to lots of others in the chain. But this has disappointed several times If we where supposed...

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Valerie O . 2022-11-24

MORE AT TripAdvisor

The front-of-house staff were all very friendly and service was good. Unfortunately the food was not good; essentially as it was either cooked without care or without understanding. The minute steak was slow cooked in oil (not on a hot griddle pan), the squid was...

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Dan S . 2022-11-19

MORE AT TripAdvisor

A lovely lunch in very pleasant surroundings. Food excellent and good value but, above all, the staff were all polite, friendly and welcoming. Looking forward to returning.

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GIllian S . 2022-11-03

MORE AT TripAdvisor

A while since I'd visited a branch of Carluccio's and was reminded how good it can be. Lots of vegetarian options, excellent service and decent value for money.

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russelll590 . 2022-10-31

MORE AT TripAdvisor

It was a little while since I'd been to Carluccio's; having first visited a branch in London more than 20 years ago, I perhaps felt it had been surpassed by more recent openings. However this visit has definitely made me consider it anew. As a vegetarian I felt that there were multiple appealing choices and the pasta that I chose was delicious. My son had a very good minute steak and I felt that everything was well priced compared to some other restaurants locally. House red wine was extremely drinkable and staff could not have been more accommodating.

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Russell Le Page . 2022-10-31

MORE AT Google

1st Class Service & Breakfast .. Tom is a breath of FreshAir. Definitely Recommend …

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Simon Sullivan . 2022-10-30

MORE AT Google

Lovely food and nice size portions.

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Rob Longden . 2022-10-29

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Went with my parents for a treat for my daughters 18th birthday. Clearly something's gone wrong since we last visited as the food was really poor and the service wasn't great either - been very good in the past. A real disappointment, unfortunately won't be...

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rogerbT4832FU . 2022-10-24

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We visited with another couple on a Sunday evening in October 2022. The restaurant was almost empty. The staff were friendly and cheerful and the food very tasty. The wine was a bit pricey the cheapest bottle being around £19. The selection of breads was...

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LinzCarter . 2022-10-21

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Nikki, the assistant manager was most friendly and made us feel very welcome - the food was excellent, with a gluten free menu if needed. Addi the manager also gave us an excellent recommendation. Many thanks

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Susan Swannell . 2022-10-16

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Quite hit and miss. Used to like going here but have had a few disappointments. Starters were good but the mains were covered in butter or really bland and stodgy. They are clearly really understaffed: there was one waitress working across the whole restaurant and cafe towards the end of our meal, who was trying her best, but it did mean service was inevitably slow.

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Rosily Jones . 2022-10-10

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Lovely breakfast let down with terrible service which was a real shame. We sat outside as we had a dog with us. We asked for the table to be wiped dry but it never happened. The waitress knocked over my wife's drink when serving the food she swept the glass off of the floor but didn't wipe the table. And then we had to ask for a replacement drink when we had finished eating as one wasn't brought out.

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Chris Biddlecombe . 2022-10-08

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Great waiting staff, impeccable food which came fast and freshly prepped. Felt the way that the pasta simply melted into the finely chopped veg, mixed with just the right amount of sauce, made this Penne Giardiniera a memorable dish. Waiting staff were well informed on the details of the food and drink on the menu. Whilst the only thing they didn't have in stock was Bulleit bourbon, the waiter was aware of this and, after quickly double checking with the bar, offered the alternative of a Jack Daniel's. All staff were well trained, fast and friendly. The food was delicious and felt like a touch of Italy in Chichester, especially for the very reasonable prices. One thing for me personally was that I felt the garlic bread was a touch too oily, however this is very much based on personal preference. I'm sure if one asked for less oil, one would receive. Good stuff, very pleased👍

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Ali Kose . 2022-10-05

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This is our favourite place to go in Chichester for any meal, beer or even just a coffee. The food is always very well cooked and well presented, also the Eggs Benedict is the best in town by far! Service is exceptional and the staff...

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T4670FCsr . 2022-10-03

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We visited Carluccio’s Chichester on the evening of Saturday, 1 October 2022. The restaurant was busy but by no means full. There appeared to be four waiting staff, two waitresses and two waiters. Having been shown to a table, we sat next to a couple...

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PandJReviews . 2022-10-02

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My experience at this restaurant was not great from the moment I arrived. I was barely acknowledged when I arrived and told to wait. Some of the staff seemed rattled and inexperienced. The food wasn’t appealing at all. The bottled water I ordered didn’t arrive....

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BridgetSussex15 . 2022-10-01

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Popped in for a coffee.....very nice!

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Kate May . 2022-09-28

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Ah, it was great, hadn't booked but they got us in. Nice selection of food, good price.

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Steve Drew . 2022-09-22

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Always good food. Somehow lacked a bit of atmosphere and warmth.

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Mark Tillison . 2022-09-15

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Lovely espresso and polites staff

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Edith H. . 2022-09-09

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I went with friends on a busy night. Staff were absolutely fantastic, particularly a dishy little minx called Klaudia. Food was quick and delicious, and they took my allergies seriously. Atmosphere was great and their giant profiterole was an amazing desert. There was a rather...

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Joe F . 2022-09-02

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Nice place to have a snak moctatils was too sweet. High prices but High quality!

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Ali Abolfathi . 2022-08-27

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3,5

522 Opinions

Prezzo - Chichesterlocation-icon61 South StreetItalian

We arrived at around 2 ish on 6th April 2023. Our first impression was that they were closed it was very dark and quiet. We did some some other people sitting at tables so we waited by the sign that said "Please wait here to be seated"... And we waited, and we waited, and we waited... At last, a staff member came into view from behind the bar. He then diligently avoided eye contact and proceeded to completely ignore us. He disappeared back into the kitchen. That's OK I thought, he's probably telling somebody that there are customers waiting to be seated. The same staff member made another brief appearance behind the bar and once again ignored us. Game over, we left and went on to have a fantastic meal at a restaurant called "Bill's" just around the corner. Rule 1, page 1: Even if you're busy, do not ignore customers ever! "Apologies for the delay folks, somebody will be with you very shortly" is all he needed to say in order for you to keep a customer and avoid a scathing review. What you have done is loose me as a customer, not just in Chichester, but nationwide, forever. Which is a shame because I really like your food.

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