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4,0

Based on 617 opinions finded in 1 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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Nº 345 in 828 in Blackpool

Nº 8 of 35 American in Blackpool

CUSTOMERS TALK ABOUT DISHES WITH.. fisholdbaconcookedmustroundchickencheesesteakchilliladyonionmeatribspay

Score
OpinionsNoteTripAdvisor6174.0

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Absolutely fantastic. Kids friendly. The big dog was absolutely massive! Can’t wait to go back next summer!

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Paulhomes124 . 2023-10-26

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Awful food. We had the sharing platter. Clearly microwaved and sat on a hotplate. Came out way too quickly. I was really ill the next day. £25 including drinks and we'll never see that again never mind going back there. 😔 I would seriously suggest avoiding this place at all costs. 😔

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GungHoBob . 2023-10-25

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Staff was poor after 3 times of giving our order first the drink was wrong, then half the mains come out then the other main was wrong then what finally come was wrong again, gave up and ate it. what we ate was tasty - wasn't really hot. Cocktails was good but wouldn't return. Shouldn't be difficult to order for 2 people- did suggest instead of trying to remember 5 things write it down! Although a discount was applied Young staff looked miserable and fed up, not a great atmosphere

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777traciej . 2023-10-21

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Really Wouldn’t recommend. The Food looked nice until we noticed undercooked pink slimy chicken. Chips were nice!! Toilets- Absolutely vile- Need a good clean. Could make someone ill! Overall the price you pay for the standard you get is really very poor.

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Grace C . 2023-10-11

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Food was ok but not too hot. It seems to me that the food is waiting on the hot plate waiting to come out. Mine and other patrons were served minutes after ordering. My starter was been cleared by one member of staff and they passed my mains on the way to my table. Not the best. Not much time to get ya bum on the seat before they are asking if you are ready to order. I won’t be rushing back anytime soon 👎👎

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V6218JHalans . 2023-09-26

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So everytime we come to blackpool, we eat here. Usually the same meal each time . The ribs & chicken wings . Its never let us down. This visit however , they opted for something else , they went for the burger meal. It was pitiful ,it was not worth the money at all . I still had the ribs and chicken and the ribs were fine but the chicken was dry but juicy at the same time ..hard to describe. There was issues with ordering as the girl taking the order couldn't seem to understand a word I was saying. Then once we got the food we were eating ,she came to ask if it was all OK, we nodded with full mouths , she then continued to stand there and talk to us about how she keeps catching people with their mouths full and how awkward it had been ...not really the time to stick around for a chat ,we were eating. Getting the bill was also slow. We had to take ourselves to the bar area to get the attention to pay. Like I said,we usually come here every visit but after the sad state of affairs with the burgers and chicken. We won't be coming back again. Its no where near the standard that's been built up over the years

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Badger7499 . 2023-09-20

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Having seen reviews I decided to go myself reviews are a single persons option doesn't change the fact these people are not hard working as it could have been a  busy period when mlYou visit or the fact that theres 80 people to all keep happy. I'd say don'tread reviews and go no it's had only one star as you might give a different rating. I went when there was 2 members of staff on the evening the were fantastic to me and my family no problem too big nor too small. The food was very impressive abit pricy but if you go out once or twice a month it's well worth it if you want small portions for little price go to whetherspoons or mcdonalds. Best food around Blackpool. 2 people sitting on the same table one give a bad review the other an exceptional one why because everyone is different enjoy life and the little things. 5 stars

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JamesTaylor316 . 2023-08-12

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Cracking food, and decent value for money. We ordered the sirloin steak, the Stacker burger and the Double Stacker burger, all of which were delicious and went down very well. The staff were really lovely and friendly and happy to help. The meal came to less than £70 for 3 drinks and 3 meals, which is very reasonable, especially as the food was so good. Will definitely come back here if/when we return to Blackpool.

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Lauren C . 2023-08-06

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Arrived here for a birthday meal for a family member. First time I have been and will definitely be back. Food was brilliant, can’t believe the portions! Staff were so very helpful and very attentive, even the chef managed to find me an alternative sauce that I wanted. Great place, family friendly. Reasonably priced. See you next time guys!

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Eleanor F . 2023-08-04

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I highly recommend this restaurant,very good service, and the food was excellent and the staff were very friendly and helpful

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Ian M . 2023-08-04

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We arrived on a wet evening, and was promptly seated by the friendly members of staff who immediately interacted with our 15 month old which is always nice to see :) The drinks order was taken swiftly and same with the food. I had a steak which was delicious and cooked to my liking, it's always nice when a chef knows how to cook a steak properly! Peppercorn sauce was lovely and had a kick to it, always good! My wife had the enormous hotdog! I mean this is great value for money, and with the chilli and cheese as an additional extra it's a proper feast! My only feedback would be for kids, having a slightly bigger option for the older kids would be beneficial as it was demolished and he was still hungry!! Nice place, nice staff and we will probably return for a treat. Only thing to note is THEY DO NOT DO KIDS EAT FREE HERE. It's not that clear from all the signage and I wouldn't want anyone to fall into that trap. However the food was worth eating here 😊

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Sightseer58976137835 . 2023-07-30

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Absolutely lovely restaurant. The staff were more than friendly and welcoming. The food was second to non. Will definitely visit again ☺

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T8289DJtraceyp . 2023-07-26

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Visited Saturday had lovely night food was lovely will definitely visit again definitely recommend to other family and friends

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michelle p . 2023-07-17

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Fantastic atmosphere, good customer service and good selection of drinks! Quick service. Food was hot when served. Thanks will return

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546kimberleys . 2023-07-17

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The food was fine. Not amazing but in general a nice enough experience. Wouldn't return but I can see its appeal.

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NewZealand-7 . 2023-07-16

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We wanted to visit here as my son is a really big fan of pirates and we heard that they did kids eat free or so we thought. Unfortunately when entering the restaurant considering it was geared towards families we felt the initial greeting was...

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becky_beau . 2023-06-04

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We visited coral island captain jacks bar. In a nut shell avoid. The food was terrible, I’ve had better meals from a takeaway stand at a market stool. The nachos was burnt to a crisp - how does a qualified chef burn nachos I mean...

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Paul S . 2023-05-13

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We have been coming to Blackpool for many years and as we have a special needs daughter with food issues finding somewhere to eat can be a challenge, having spent much of our half term wkend in coral island we decided to try this indoor...

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X7767MMpdt . 2023-04-24

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Went where whilst on holiday Had 4 burgers 11.59 each and 1 coke and 3 water came to £51 Not bad price Food was beautiful. The burger was a very tasty and cooked perfect And the chips where do I start I could eat them...

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Yvette M . 2023-04-13

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The food was amazing. We went in as we wanted something quick and we were very presently surprised. We will visit again as we all enjoyed our food.

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Keiran F . 2023-04-12

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The service was a little slow despite it not being that busy. This is part of the coral island group but the child food incentives don’t apply. The prices are high for the quality of the food which comprise shrink wrapped part cooked dishes which...

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TravelmanNo1 . 2023-04-11

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Awful food stopped being served at 7 the beer I wanted they didn’t have, the staff are rude and stand over you while you drink your beer, didn’t feel valued as a customer and the toilets were filthy I wiped my feet when I came...

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Tina d . 2022-11-13

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I attended with my 4 friends on a busy Saturday night. The waiting on staff were very friendly and kept us informed of the wait time for table. We waited 45 minutes for the table and were sat quickly. We ordered quickly and our drinks...

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U3028YYjessa . 2022-10-18

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Me and my aunt went in for dinner, we both had a big dog (mine was plain, hers was with cheese), oh my god you get your money's worth, the food was amazing, but we were stuffed we couldn't even eat the sides that we...

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NickyS876 . 2022-10-17

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I have been going to Blackpool since I was a kid - but have never eaten here before. We were sat in the bar opposite a few weeks back and saw the sign for the ribs outside and thought we'd give it a go. The...

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Bunglin . 2022-10-09

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Called in here on Saturday 24th Sept. Place was quiet busy clean and tidy and friendly efficient staff. I had the ribs OMG they were to die for so tasty just dropped off the bones smothered in sauce very indulgent and exceedingly yummy. My husband...

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Tjoooones17 . 2022-09-26

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We went in to this restaurant and was told his was a 30 minutes wait so we decided to wait. Another family were told the same and they waited too but they came in after us. When a table became free the other family were...

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jjean1965 . 2022-09-26

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Me and my partner came in and had the cheese dog and chips. It was so nice the amount of cheese that you get on the dog is perfect! Will be back again. Thank you for such a lovely welcome and 5 star food! The...

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546kimberleys . 2022-09-26

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They serve great food at Captain Jacks. Family was visiting from Scotland so we had the weekend being tourists with them and took them to fill their bellies at Captain Jacks. We ordered the Chilli and Cheese Big Dog and the Double Stacker Streaky Burger...

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C6286BXmichellec . 2022-09-20

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Great staff, great food, great service would definitely go back,next time I’m in Blackpool. My family were made to feel very welcome

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skperks . 2022-09-16

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Took the kids here after a long, fun day at Coral Island. Not normal for them to finish everything on their plate - but they certainly did this time. Food portions were generous as well as hot & certainly tasty. We will be back in...

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shelleyr844 . 2022-09-15

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Took the family to Coral Island this weekend and we had tea at Captain Jacks. Food was excellent and piping hot! Super value for money and the kids loved it! Staff were extremely helpful, Defo worth a visit.

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Rick W . 2022-09-15

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My boyfriend absolutely loves this place - we actually went her on our first date. After a fun day playing on the arcades we went for a Steak and Pork ribs. Our absolute fav! Would highly recommend. Love this place.

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810sianw . 2022-09-15

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Went her on Sunday 11th for tea. We hadn't planned to eat out but decided to go here after spending money in coral island. I know this place expensive for blackpool but the quality was good last time we came. We last visited about 3...

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bexster123 . 2022-09-12

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Found this place online and looked very reasonably priced. We arrived and was taken to a table and given our menus. We ordered the food of which the prices had almost doubled to the ones shown online. The food was edible but definitely not worth...

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MiddyMooMoo . 2022-09-10

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Where do I start? Seated at a table menus thrown at us. Ordered drinks which arrived quite quickly but the large coca cola was flat. Ordered starters which arrived quite quickly and we're OK, garlic bread and frozen breadcrumbed prawns!! The really annoying thing was...

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N59MSgrahamt . 2022-09-01

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We have dined here a few times over a number years. We were greeted by friendly staff and shown to a table. After a few minutes our order was taken. the drinks arrived fairly quickly. The food arrived after about 10 - 15 minutes. It...

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Robert M . 2022-08-26

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I had the misfortune of dining here with my family the chicken had hair in it the food was over priced for what is the manager has no customer service and was extremely rude and he thinks chips are French fries was not autism’s friendly...

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Johnnythebear85 . 2022-08-25

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On busy Saturday afternoon we were looking for some place to eat and it happened Captain Jack's had a free table! We've ordered chicken cesar salads and big hot dog, which was massive, literally long as my husband arm! Place is nicely decorated, staff very...

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Anna9278 . 2022-08-21

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We had a great meal the food was really nice and we didn't need to wait long either , we did think it was strange that we had to pay for the food first before it arrived 🤔 the girl said she is fed up...

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Happydayz00 . 2022-08-15

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Had ribs and wings £15 including chips Frozen chips 1/2 a rack of ribs ok but coating not much flavour no sauce 3 chicken wings not much meat very dry left them No coleslaw

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William B . 2022-08-02

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We were seated immediately on arrival. Good selection of drinks including gluten free beer for my mother in law. I had the blackened cod which was lovely and the rest of the party had steak which was cooked exactly as requested. Portion sizes were good....

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ReEbHa . 2022-08-01

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I don't know where to start. We ordered two hanging kebabs and 2 spiral pasta for the kids. We waited around 40 minutes for our food in a half-empty restaurant on a Thursday night. The kid's pasta was overcooked, tasteless and looked like someone had...

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Jason M . 2022-07-30

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Captain Jacks on the Blackpool seafront Coral Island Park looked a good place for lunch as they were doing a brisk trade, out of season. Pirates of the Caribbean styled diner - without any of the fun! I was seated quickly with order taken for...

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923Dan . 2022-07-27

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Went here for a dinner. Our food was ok ,we had the chicken kebab and tasted nice,kids food on the other side , from the kids menu, 10 bits fussili pasta with salsa sauce, hardly keep any kid going . Husband said ,he saw signs...

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janas595 . 2022-07-15

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After a disaster visit to Viva Vegas diner on the promenade we managed to get a table for 8 at lunchtime on Saturday 9 July at Captain Jacks What a great experience. The service was outstanding , the food delicious and reasonable prices Highly recommended

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lambertruth . 2022-07-09

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4 of us came here for food and after walking around Blackpool all day we were ready for it but the server a ginger haired youth with a beard was very rude to us as we wernt ready to order our food within 1 minute...

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Holidaycouple555 . 2022-07-05

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Me and my wife visit Blackpool regular as my parents own a big hotel. We have often walked past this place but went in Saturday evening. The food was brilliant. Big portions and good service with a themed restaurant

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miriam_bolt2000 . 2022-05-10

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Customer service is a joke. Went in placed our order. Waited 45 minutes and no order. Staff took order but the idiot at the bar didn't process it. He was I fact the manager and didn't like being clear stupid.

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U6468BWstephenn . 2021-12-09

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If your thinking of going here, just dont. Very overcrowded restaurant, disgusting toilets. Cocktails just awful, cold food. Overall not a good experience atall

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640carliw . 2021-11-06

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Nipped in for pre circus dinner . Took a wee while to get served from the not to informative menu . Just said draught lager £4.95 lol . Ordered & didn't take too long although they got the other half's order wrong. My actual main...

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Muggo1972 . 2021-10-22

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Where do i start, the ribs were very tasty n very big, chips bacon n cheese were little dry but tasty. The burger was very tasty but a little dry. Well worth a visit just for the ribs. Saw someone on another table with a...

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SteveFeth63 . 2021-10-07

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Fabulous food, Fabulous staff even captain jack himself was Fabulous highly recommend will be visiting again 10/10..

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edwardsa1843 . 2021-10-04

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positives - waiting staff were friendly and i cant blame them for the quality of food but i have never had such a terrible meal as this one. negatives - Both me and my partner ordered the rib eye steaks. my partners steak had a...

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R5533QDpauls . 2021-09-28

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Terrible food. Hot dogs had bones in them. Ribs tasted like dog meat. Hanging chicken was repulsive. Kids advertised as eating for free but two one year olds charged full children’s price. Avoid this place at all costs.

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karenO470TY . 2021-09-23

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We stopped here while we were waiting for the circus. It should have been a leisurely meal however it turned in to a bit of a rush to get back to the circus. The service was terrible, not unfriendly but very disorganised. We waiting ages...

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Malcolm M . 2021-09-23

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Arrived and was seated right beside the toilets when there was plenty of tables, told to sit there. ! Waited ages for the drinks to arrive, when food finally arrived, the cheese on my chips was to tough and cold, my hot dog was ok...

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jenniferdymond . 2021-09-20

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Nothing to write home about. Mediocre food, some of which is just not hot enough. Service just about adequate which as shame as it's quite a unique place to eat on the strip.

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COKT777 . 2021-09-14

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Porterhouse steak was more like a large rump with the flavour of one. Did not even look or taste like a porterhouse I ever had.

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sneddonj . 2021-09-09

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It was a busy day and not many staff were available so I was willing to forgive any long wait times. *sigh* It took around twenty minutes to ask us what drinks we wanted, which was fine, whatever; it at least allowed us enough time...

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LolaPippinJD . 2021-08-27

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Great place, food is lovely, great menu for kids too, staff are great good customer service. Will visit here again when in Blackpool

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SamW1979UK . 2021-08-27

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Worst I’ve eaten and worst service in Blackpool. Tastelessness is beyond despair, service is deplorable and supervisor/ manager just pours drinks and even after complaining takes no responsibility and blames staff shortage. Would not waste my money or time Visiting. Coral islands all about customer...

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jimsvalet . 2021-08-26

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The staff was very polite and kind with us. Food was very delicious, hot and fresh. This place is one of the best one. We were schock when we go inside. I love this restaurant.

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44stefip . 2021-08-22

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It was the second night of going it and was a bit worse the service was slow. Took our order, got our drinks and starter quickly but had to wait which felt like forever ( like up to 30-40 mins ) but kept bringing more...

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livvyb2020 . 2021-08-20

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Seated right away but took a while for someone to come and take orders. For some reason only one member of staff was allowed to take the orders, others were just serving the food. When the food come the steak was cooked to my liking...

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Mark I . 2021-08-16

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Ordered the hanging kebab. Had to send it back once as not as shown on menu (with peppers) Came back with a few raw peppers added to the end of the initial kebab. When asked if all alright I said no as the kebab wasn't...

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jacquelinegJ7815KT . 2021-08-16

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After getting in took 45 minutes to get steaks and chicken none of the sides arrived had to ask twice for them, steak was cold chips were cold nicest thing was the mushrooms, chicken was cold chips were cold. Drinks didn't event taste like we...

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DARYLkerr . 2021-08-12

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Ate our lunch here a couple of days ago, the first member of staff took upto a table and walked away and said he would come back. Whilst waiting we sat our 2 year old daughter on a chair which suddenly slipped. Ran to get...

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emily2793 . 2021-08-09

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Great food but the bar man needs some serious customer service trying ( the older one with a bit of a beard) We arrived in terrible weather and was told we had to wait. Which we didn’t mind. One of us approached the bar to...

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susiesue12389 . 2021-08-08

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Really tasty food at reasonable prices and nice cocktails (although not quite enough alcohol in them!) This restaurant was family friendly and had a lovely atmosphere. 'Pirates of the Caribbean' on the TVs helped keep my 5year old entertained too! It took a while to...

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Ruby - Laura C . 2021-08-03

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The food was amazing! We did have a short wait due to how busy it was but I think that speaks volumes about the place. It is only a small place compared to other restaurants so bear in mind that you might have to wait...

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Cherryberry1981 . 2021-07-31

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Staff seat you at your table fine but after that that's when the service goes down hill, first it took around 20 minutes to come near us to take our drinks order and then a further 20 to take our food order. Thankfully the food...

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karenbL454HK . 2021-07-25

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Was very busy and obviously understaffed. Food was ok. Very rude staff member who basically shouted at me because I asked twice could we please order dessert as our table hadn’t been cleared and had waited a long time. He shouted at me that someone...

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michellesC155KF . 2021-07-16

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I love this place. Food is amazing, fresh and hot. The service is great, nothing is too much trouble and they always kept an eye on us to see if we wanted anything. Definitely recommend and will be going back.

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kazb71 . 2021-07-15

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We saw the picture in the window of the chicken chorizo on like a long hook , so we decided to go in and try it . We had a bit of a wait because it was busy , but the staff were pleasant and...

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VM19266 . 2021-07-14

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visited this wonderful place tonight service was amazing cheerful waiter professional and polite great atmosphere the chicken kebab was out of this world hubby had the steak and really enjoyed it. Great music and drinks lovely. service was fast and would highly recommend

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695clarel . 2021-07-14

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The food here was really nice and the portion size decent. The kids loved it. Problem was the waiting staff although pleasant were way too busy to help at our table and we waited ages for plates to be cleared.

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jonathanh5392 . 2021-07-13

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We stopped here for some food omg it was fantastic very good quality atmosphere was fantastic and staff thank you

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Sianyk123 . 2021-07-13

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Rocked up with my party to be told around 30 mins fo table witch wasn’t a problem so we were 2nd in the que goes on to 15-20 in guy comes to door asks how many is in our party witch I said 6 then...

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joannaw765 . 2021-07-13

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A decent place to eat let don by being short staffed ! When we visited there was only 3 members of staff serving and place was very busy. This led too some sides not coming with the meal and a real issue trying to grab...

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gjmsox . 2021-07-10

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No changing facilities for babies Kid was told to shut up by some jerk oh the owner.. Food portions way to big, over priced and not worth money....less is moee Waiter was great, food cooked perfect..tested before eating

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EndOfDaysX . 2021-07-01

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The atmosphere was good and the inside the restaurant is nicely done out and comfortable to eat in. Only down fall is the food is ait pricey for what you get but it was nice dining experience

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963eddiec . 2021-06-28

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Went here yesterday evening 26/6 family of four waited to get in approx 20mins no harm done and expected in the current climate. Was worth the wait food was really lovely and much better than anticipated just shows not to judge a book by its...

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Ineedatan . 2021-06-27

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Really enjoyed our visit to Captain Jack's. For the setting, inside an arcade, we weren't expecting much, and the staff and food far far far exceeded our expectations. We were seated really fast after checking in via the covid app. We were given two options...

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feeonaf . 2021-06-25

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The type of bar you only find in a seaside resort, Captain Jack's was a bar we chanced upon as we were exploring along Central Promenade. A nice sized bar , a sea shanty look ,eclectic decor and furnishings and plenty of seating options spread...

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293neilk . 2021-06-21

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Looking forward to a lovely set of ribs..None in site.and service was slower than normal by long way.3 lads on too busy chatting to themselves..big disappointment this time..

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Frederick M . 2021-06-01

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Having queued for a table we were bitterly disappointed at the standard of food. Whilst queuing outside we noted a gentleman bringing into the restaurant cooked chicken in a silver dish. Not sure of the origin of the cooked chicken but should have been a...

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deirdreb362 . 2021-06-01

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Absolutely superb food, lovely music and atmosphere. Definitely recommended for families and friends

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Wander13682972747 . 2021-05-21

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Went for a break with my other half. Found this place the smell alone was amazing! I HAVE NEVER EVER HAD RIBS THIS NICE.... EVER! So juicy n tender literally fell off the bone was gorgeous. Thank you keep up the good work!

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Paul J . 2020-10-18

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We usually go hear annually for the Sunday carvery which is delicious but with the current situation decided to order off the menu as we weren't comfortable with the carvery sitting in the middle of the resturant. The food wasn't that great, the gammon was...

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Rhian T . 2020-10-07

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Social distancing not abided too, tabled close together. The food was terrible and that matches the service. Would not recommend. Don’t know if they were having a bad night but a lot of customers left their food and left the premises unhappy.

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KimberleyC1988 . 2020-10-01

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terrible meal, stone cold and undercooked. Overpriced. Service was good, but this didn't save the visit

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N4131VEleannes . 2020-09-19

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Went for an evening meal. Couldn't book as it was walk in only when we arrived we were told there was a 40 minutes waiting time for the table we decided to have a drink at the bar and wait till the table was ready the drinks never arrived however we only waited 10 minutes for table was ready for us as a reason for this was quite apparent people walking out out due to the long waiting times before being served we got to our table and ordered the meal it took over 35 minutes to come when the food came my wife's was dry and looked in edible however this was surpassed by mine which was cold the barbecue sauce was congealed and the meat was very tough there did not appear to be any covid-19 policies in practice the staff weren't wearing masks there was no cleaning of the tables after customers use them generally and extremely poor experience the food is overpriced it is clear the owners know.this is a restaurant for tourist who only visit once so they don't need to try I would avoid this restaurant at all times

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Ianroam . 2020-09-13

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Cannot fault the food here. Enjoyed a burger with chips; my partner had the sirloin steak. We both thoroughly enjoyed our meals. Reasonably priced for good size portions. Staff were friendly and attentive. Would recommend

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ReEbHa . 2020-09-12

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This restaurant is a great restaurant me and my family have thoroughly enjoyed eating here it has been worth what a paid the amount of food you got was loads but that ain’t a bad thing thats a really good thing because you know when you want out of the door you came in your walking out full the food is so damn tasty We are so glad that we came here really enjoyed it and great customer service skills well done Captain Jacks keep it up!!

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Troy R . 2020-08-31

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First of all we had to wait for a table. The waiter said it would be a 5 minute wait but turned out much longer. We were put at the furthest away table and felt abandoned over there. The service was VERY slow. The food arrived before the drinks which wasn’t good. I would advise against ordering a burger as it was extremely difficult to eat. When I visited there were a lot of children which made it very noisy and quite unpleasant. Will not be back!

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Vicky5211 . 2020-08-27

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Advertise on their facebook that kids eat free, when you go to pay they say they are not part of that offer!! Couldn't be bothered to argue over the overwhelming noise in there. No social distancing of tables and communial cutlery that anyone could of touched on the table. Staff were all wearing visors though. Not much else going on, burger had too much gristle in it for me.

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Bashwin-2018 . 2020-08-24

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We only wanted a snack for lunch between 3 of us so ordered the Jack's platter for 2, a salad, sweet potato fries and a sharing platter of nachos. It was okay as frozen fried food, however a bit more effort could have been put into the nachos as they were just a version of Doritos. Surely you would expect a bit more effort and bake/fry some tortillas as my home version would have been far better. The staff were friendly and followed our request of some ingredients on the side. Overall an average snack.

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86jess86 . 2020-08-18

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Captain Jacks was an excellent family-friendly bar and grill. The food was great and the vibe really made you feel as though you were on holiday in the Caribbean.

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436Mimi . 2020-08-17

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Nice restaurant never visit one before, nice smell of grill around the restaurant. Nice flavour. Place to return.

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Joao A . 2020-08-16

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