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4,2

Based on 1.175 opinions finded in 2 websites

3.6Ambience4.2Cuisine3.6Price4.2Service
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Best place to go for waffles & brilliant choice of ice creams. Quite a queue for the take away, but we went straight in for a table.

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Wendy Stirling . 2024-02-19

MORE AT Google

Great place for coffees, light meals, and most of all: great Ice cream. Dog friendly, even has doggie ice cream.

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David Payne . 2024-02-15

MORE AT Google

The best ice cream can be found here. It's worth coming to Cardiff to have some! Lovely server , clean restaurant and fantastic views out of the panoramic windows. Diloch!

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Graham D . 2024-02-01

MORE AT Google

Went to Cadwaladers for some ice cream after lunch. It was a nice parlour with the usual ice cream flavours. We had the raspberry ripple ice cream which was quite nice.

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supersupergirl . 2024-01-25

MORE AT TripAdvisor

Lots of flavours to choose from, friendly service. Plenty of outdoor/indoor seating.

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Elena . 2024-01-16

MORE AT Google

Lovely location. Pricey for what it is.

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Stephen Rees . 2024-01-16

MORE AT Google

Perfect place for coffee and ice cream Amazing view Good coffee And perfect ice cream

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Asmita Patwardhan . 2024-01-15

MORE AT Google

Been coming here for lunch since April last year. Staff are always friendly. Service is great. Food and icecream is fab.

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Joanna Daniel . 2024-01-15

MORE AT Google

Always have lunch here whenever we go to a show in the Millennium Centre, only drawback is the nearest public conveniences are a distance away.

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Glyndwr Wood . 2023-12-21

MORE AT Google

Love this place. Gorgeous ice creams, and great toasties !

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Elliot Williams . 2023-12-13

MORE AT Google

This was recommended to us on a self-guided walking tour from Pandemic Tours. We have to say, we completely agree with the glowing review from the tour. Amazing food, and what a view?!!

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188bbyrne . 2023-12-11

MORE AT TripAdvisor

The excellence of its Cricieth origins is upheld and even exceeded here! It was every bit as good as I remember, and further enhanced by exceptionally welcoming and pleasant staff. The ice-cream portion was generous, and a nut topping was provided without obstruction, as had been experienced in the past. A lovely setting and atmosphere - not to be missed!

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hwylasbri . 2023-11-19

MORE AT TripAdvisor

Delicious ice cream Coffee good too Beautiful view of the bay

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Susannah Underwood . 2023-11-12

MORE AT Google

In the summer of 2021, we visited Cadwaladers in Cardiff Bay, with the intention of purchasing ice cream, whilst on a ride around Cardiff Bay on our bikes. As local residents, Cadwaladers was the place that sprung to mind, when considering options for ice cream in Mermaid Quay; not least for its vast choice of ice cream flavours. Having ridden to the café, with the bikes locked-up and our mouths watering, we approached the premises, considering which of the, many, flavours we would each like to have. Once at the front of the queue, we were greeted by the anticlimax that cash was not accepted. That was that; no ice cream for us - and no business for Cadwaladers! Having returned in 2022 - with a card - the eight months of suspense had come to an end; that was the day that we'd discover what we had missed out on. A cone of strawberry ice cream had been obtained - by card transaction, no less - and it tasted as pleasant as it had looked. The bottom line, is that Cadwaladers serve fine ice cream, however, it is only available for purchase if one is able to pay by card. It is understandable that card transactions would not be accepted if cards weren't accepted, however it seems ludicrous to me, why cash cannot be accepted; for heavens sake no such equipment as a card-machine is even required for a cash transaction! The message I would like to leave for Cadwaladers, is that they are losing out on business. I, for one, wouldn't think that this is a logical business model, however they evidently have the confidence required, as to have would-be customers walking right away from them, empty handed!

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Hydrangea Agapanthus . 2023-10-26

MORE AT Google

Friendly little cafe for a coffee and cake.

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Antony Knott . 2023-10-22

MORE AT Google

Very long queue , but delicious ice cream.

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Shaun Morgan . 2023-10-18

MORE AT Google

Very disappointed the service was terrible. Waited nearly half an hour for a coffee. If you ordered food you were served first.

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Deb Gardiner . 2023-10-08

MORE AT Google

The food here was gorgeous and well presented! Ordered one of their sundaes and it was the nicest ice cream I have had. Would definitely recommend people to come here to eat on a day out and will be returning here for a treat very soon!

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Aries456 . 2023-09-17

MORE AT Google

Visited this Ice Cream and Cafe place in Cardiff. They have lots of varieties of flavours. Most of their Ice creams are eggless and suitable for Vegetarians . They have vegan ice creams too. I just wish we had more days in Cardiff just to experience and explore all the different varieties. We had , Coffee Ice cream, Raspberry Ripple, Strawberry and Cream ice cream, and Jaffa Ice cream. All of them were extremely delicious. There usually is a massive queue for these ice cream's whatever the time. What I was most impressed about, was their excellent customer services and that they are very clear on their Allergy policies. They do ask of the allergies and they cater for allergies. They strictly adhere to their guidelines and policies. If anyone has any particular allergies, they will not serve you from the main counter, just in case there has been Cross-Contamination of any allergens. We were served from their storage area. I have never come across such level of service anywhere in UK and moreover, the quality of their ice creams is just superb. We could not resist the temptation and had to revisit the next day. The product and service is par-excellence .

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Reviews-by-MT . 2023-08-30

MORE AT TripAdvisor

Delicious ice cream with nice seating . cookie dough with nuts on a waffle cone 😋

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Atif . 2023-08-28

MORE AT Google

Bien placé pour profiter de la baie de Cardiff. Du choix et c'est très bon. Le service est très agréable !

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Bruno PEZET . 2023-08-22

MORE AT Google

The service was pretty good, friendly staff. We just ordered a simple lunch of toasted cheese and tomato sandwich and icecream. There was hardly any tomato and far too much cheese that was dreadful quality, tasteless and chewy. Miniscule salad on the side. Had the Greek yoghurt and strawberry icecream, which was painfully sweet with no sense of anything to do with yoghurt. Great views, but need to up their game.

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U3353ZPruthc . 2023-08-15

MORE AT TripAdvisor

Lovely spot to have an ice-cream with lovely views of the bay . reasonably priced and very tasty would highly recommend.

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sarahmorris73 . 2023-08-12

MORE AT TripAdvisor

Always used to love this place . However for £4.00 for a double scoop in a waffle cone this was the smallest waffle & smallest scoop of ice cream. It was literally a cup couple of mouth fulls. It was a joke. Will not be going again

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GeorginaS220 . 2023-08-01

MORE AT TripAdvisor

Stopped here for some ice creams and coffee. Prices are ok, not too expensive. A bit disappointing that place which serves food doesn't have toilets on site. Other then that, ice cream is delicious and it's a nice place to stop for a cuppa with a sea front view.

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Kristina P . 2023-07-26

MORE AT TripAdvisor

Superb location overlooking the harbour. Sat outside in the sunshine with an ice cream and iced latte, which was glorious. Lots of different flavours offered for ice cream and not too expensive which was nice

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seanrC4286AR . 2023-07-21

MORE AT TripAdvisor

What a loooovely bunch working here!! I love praising great service and great quality, and Cadwaladers has both! I’ve been a customer for years but it had been quite some time since my last visit. Everyone was so super friendly, helpful and also very funny there. The desserts were huge and indulgent which is exactly what we went for, and don’t regret any calories consumed that day! I had a Twix sundae number with ba-nay-nay and salted caramel ice cream… YUM!!! It was super hot and bless the staff having to work in the heat surrounded by freezers and fridges kicking out heat too, but that didn’t compromise their happy disposition or service. I told the manager in person that it was a joy to experience being there too as I couldn’t not! Of all the times I have been there, this visit was particularly memorable for the great service so deserved of a review for sure!! Thanks again to everyone working on the 19th as you were all sublime!!

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LittleHowe1987 . 2023-07-20

MORE AT TripAdvisor

Delicious ice cream :) I went for the vanilla and mint choc chip, it did not disappoint. They offer a GF cone too. The staff were super friendly :)

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simithecoeliac . 2023-05-04

MORE AT TripAdvisor

We decided to visit here to have a cuppa with a view - and to have a rest from walking around Cardiff. Another reason was to have a toilet break but they didn’t have any! Oh well at least the coffee and tea was good.

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davidwilliambarnes . 2023-04-19

MORE AT TripAdvisor

Great place, amazing views. Oatmilk coffees and yummy vegan cakes! Friendly staff- the sea gulls provide a private circus if you sit outside. I’ll be coming back!

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Venture39215933505 . 2023-04-15

MORE AT TripAdvisor

Nice waffle when you get it I’ve seen a bunch of snails work faster than the staff here very slow and rude it wasn’t even busy id hate to see it when it was

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davewavey . 2023-02-20

MORE AT TripAdvisor

Walked in just before they closed (didn’t realise) but they were happy to serve us. Toasted cheese sandwiches, cake and hot drinks, food was lovely, hot chocolate best I have had in ages. Service wonderful. Would definitely go back.

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cardiff_70 . 2022-11-18

MORE AT TripAdvisor

Great food. Prices very reasonable for the location. Very nice staff. The pizza I had was the basic one with no extras and it could not have been better. A very rare find.

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787naturea . 2022-09-05

MORE AT TripAdvisor

Purchased a couple of ice cream cones and sat at a table while we enjoyed them. Quality of ice cream was fine and quantities good. However, as we got towards the end of the cone we both noticed ice cream running out of a hole...

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borderpath . 2022-06-16

MORE AT TripAdvisor

There is a lovely view across the bay. The staff were friendly and efficient. The pot of tea was made with tea leaves. The sandwiches and toasties were good with plenty of filling.

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lindagill2016 . 2022-05-25

MORE AT TripAdvisor

Called here a few days ago but its a shame I won't be calling again. Ordered a coffee and a tea cake which was very good but they only take a card payment which I find quite discriminatory. I don't know if its because they...

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I3160HUdavidh . 2022-05-17

MORE AT TripAdvisor

Love it. Good service and very fresh food 👌

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um jamal Edwards . 2022-05-07

MORE AT Google

Service was nice from most. Meals were really a joke tho the presentation ect. Waited ages , went to find out how long our toastie would be only to find it waiting on the side for god knows how long ! The lady pointed and said it’s there - no apologies for how long it took.

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Georgia Swann . 2022-05-02

MORE AT Google

Queued for half an hour for a takeaway ice cream. Terrible.

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Rhodri Thomas . 2022-05-02

MORE AT Google

Nice ice cream but service was poor. Went in 5.15 when they were open until 6. Were only told when we went to order that they were not doing sundaes, waffles or hot food. Then had to wait 25 minutes for a scoop of ice cream and then at 5.50 were told they were shut and asked to leave before we had finished eating

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Tiffany Burgess . 2022-05-01

MORE AT Google

Great cafe and seating area overlooking the bay. Very relaxing and friendly staff. Lovely pot of tea.

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John Bishop . 2022-05-01

MORE AT Google

Very welcoming and friendly staff who were very efficient. But the coffee was lukewarm and the cafe was cold due to the door being open the whole time on a rather cold day. This is completely unnecessary. There was nowhere comfortable to sit that wasn't in a draught. The coffee which wasn't hot went cold very quickly. Disappointing.

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Becky . 2022-04-28

MORE AT Google

Despite a small hiccup with a delay in our order the staff could not have done more to show genuinely they cared about customer experience. The desserts were top notch and very tasty.

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Simon Parfitt . 2022-04-22

MORE AT Google

I was not allowed to buy an ice-cream cone for my daughter today because I did not have a bank card with me. But I did have 2.80 in cash- which is now worthless junk apparently. If this is the future of the UK then I feel very sorry for our kids. And if the owner of this establishment doesn't see how very wrong and inhuman such a policy of not accepting cash is the I feel very sorry for them.

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C. LaBelle . 2022-04-21

MORE AT Google

Really enjoyed the cherry amaretto sundae! 😋

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Daniel Lyddon . 2022-04-21

MORE AT Google

Good selection of drinks and snacks . Clean and socially distanced.

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Elaine Marshall . 2022-04-21

MORE AT Google

Love this place.. Great spot... A little pricey for stuff but very nice food and icecreams....

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Julie Mcgrath . 2022-04-16

MORE AT Google

Again it's just a great place been before and will go again👍

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ERIC JAMES . 2022-04-14

MORE AT Google

Came here. Had Bara Brith and a Cappuccino. Paid contactless. Didn’t have a receipt. Bank statement showing £10.20! Friend had similar also had a bill for over £10! She had a receipt which she has sent a photo of via email. Definitely overcharged!

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susan c . 2022-04-08

MORE AT TripAdvisor

Ice cream excellent as usual but the general quality of other meals a little slap dash I felt!

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Antony Mills . 2022-04-08

MORE AT Google

Always stop at Cadwaladers for a cuppa whenever I visit Cardiff

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Amy Carlin . 2022-04-03

MORE AT Google

First time in this place and wow is all I can say. The staff were so lovely and made a big fuss of my dog. Gave him treats and they even sell dog ice cream. Sat inside and had coffee and it was spotless. Well done this is my new regular coffee place during our walks.

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kath jones . 2022-04-02

MORE AT Google

Nice ice cream, but expensive. £2.80 for a small tub I see as pricey

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Stephen Burns . 2022-04-01

MORE AT Google

Mor araf, osgowch Sk slow, forget it!

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William . 2022-03-26

MORE AT Google

Could do with more seating outside as lovely views during nice weather.

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Rodel Currie . 2022-03-22

MORE AT Google

Its good but insanely expensive, £4.80 for two small scoops

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Clip Zone . 2022-03-20

MORE AT Google

Lovely little ice cream parlour with a great selection of treats. A warm stop in cold weather for a hot drink and a cold desert. We had a banana and caramel waffle and Cadburys crunchy waffle. Highly recommended.

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clayton gibbons . 2022-03-12

MORE AT Google

Nice coffee and a bacon sandwich on a cold wet day in March. Ice creams looked amazing!

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Kryspy Kryspy . 2022-03-03

MORE AT Google

Sundae on a Sunday - Epic, lovely views, food and service

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Terry Mason . 2022-02-27

MORE AT Google

Met by friendly staff on arrival and shown to our table in a timely manner. We were there with our toddler who was made a fuss of by staff and given extra marshmallows to accompany his hot chocolate baby-chino treat along with some paper &...

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John D . 2022-02-27

MORE AT TripAdvisor

Lovely place for a cup and ice cream .staff friendly .Will go back

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Jo Caldwell . 2022-02-23

MORE AT Google

This place has the best tuna melt toasties in the world. The staff are all so lovely as well. Thank you for a fabulous lunch today.

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Margaret Rowlands . 2022-02-17

MORE AT Google

very nice staff. so helpfull but the coffee was not hot enough!! Staff talk far too much amongst themselves..and don't do their job effectively. I did complain and left@@ the Bay branch needs sorting!

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Anthony Aron Hyatt . 2022-02-13

MORE AT Google

Stopped here for an ice cream stop whilst having a little walk around the bay! Delicious ice cream with a large selection of flavours! Something for everyone and little additions for the kids with sprinkles and flakes! Definitely worth a stop!

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Rakhee Price . 2022-02-09

MORE AT Google

Friendly, helpful staff. Stunning white hot chocolate. Tasty caramel shortcake. Lovely view over the bay. Saw some lovely looking pizzas and toasted sandwiches being served! Will come back to try these!

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Emma Davies . 2022-02-07

MORE AT Google

Nice seating and view near the bay so generally lovely spot. The hot chocolate however was a bit disappointing. The cream and marshmallows and flake is nice but the actual hot chocolate was a bit bland so a bit sweeter and more hot chocolate powder would be nice.

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Jonathan Varghese . 2022-01-29

MORE AT Google

Very clean friendly and accommodating 🥰

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Richard Lane . 2022-01-28

MORE AT Google

Called in for a coffee, shown to a table as per Covid rules !! , lovely tasting flat white, no rush for us to leave. Will definitely visit again.

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Dean Mathias . 2022-01-06

MORE AT Google

Nice staff good selection of cakes coffee and ice cream

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Andrew Williams . 2022-01-03

MORE AT Google

I really enjoyed their hot chocolate with cream! I will return here in the future.

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Joanne Saltfleet . 2021-12-24

MORE AT Google

Just loved the coffee and the view.

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P Bailey . 2021-11-11

MORE AT Google

Super duper icecream and super duper views. Nice tasty fun the icecream was super tasty and the place is welcoming welcoming and the staff are lovely

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Buhir Rafiq . 2021-11-07

MORE AT Google

Beautiful views but shoddy service

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Makiya Ashraf . 2021-11-07

MORE AT Google

Delicious ice cream, coffee and cake. Very well organised for safe sitting in for food and drinks.

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Andrew Taylor . 2021-10-31

MORE AT Google

The ice cream burger is surprisingly good

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Hussain Sajid . 2021-10-30

MORE AT Google

Stood like a lemon for 5 minutes (that’s a looooong time) until I got as bored as the staff and then I left - zero acknowledgement from them, no nod, no “be with you in a minute”, nothing. Poor service. Went to COFFI and was served immediately.

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John Smith (adudefromtheuk) . 2021-10-27

MORE AT Google

Great place on bay for ice cream, lots of flavours to choose from. Good to sit and sit outside and watch what happens on the bay.

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montyBerkshire . 2021-10-22

MORE AT TripAdvisor

Visited twice this week on my yellow bike. Staff very friendly and helpful. Had a cappachino that i thoughly enjoyed in the sunshine today. I will definetly visit again but next time I will try a hot chocolate. See you all soon

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caroline johansson . 2021-10-22

MORE AT Google

We love this cafe - you can sit on the outside balcony and overlook the bay and see all the boating activity and even if you sit inside, you can still enjoy the almost all-round view. I had a very tasty cheese toasty and my...

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Riggseys . 2021-10-18

MORE AT TripAdvisor

Great staff couldn't do enough for me . Thank you

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Robert Mccreadie . 2021-10-16

MORE AT Google

We had to wait ages for our ice cream waffle and when we asked, they said it will be ready but couldn't see any hint of making a waffle. We got a refund but they never said sorry. Very unfriendly staffs

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김새미 . 2021-10-16

MORE AT Google

Very disappointing. Waiter was barely interested, large Americano coffee at best medium and there was me thinking there would be fruit in a toasted tea cake.

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Richard J . 2021-10-13

MORE AT TripAdvisor

Came for a drink whilst waiting to check into our hotel, service was fast and friendly. Drinks were well priced and fresh! Man with short pink hair was super lovely to us. Will be coming for brunch soon :)

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Megmantle14 . 2021-10-07

MORE AT TripAdvisor

Lovely people, good food. A relaxed, chilled time!

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Robert Fisher . 2021-10-01

MORE AT Google

Indoor and outdoor seating overlooking the bay. Overpriced cakes.

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MarionB . 2021-09-24

MORE AT Google

Lovely place to enjoy some nice food while looking out at the bay, friendly staff.

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Sharon Draycott . 2021-09-22

MORE AT Google

Great selection of food and deserts plus decent coffee and a great location with stunning views of the bay

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stuart ornek . 2021-09-22

MORE AT Google

Got the raspberry ripple and salted caramel flavour, really nice ice cream!

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Joanne Tse . 2021-09-17

MORE AT Google

Great views 👌 Friendly staff Yummy ice cream🍨🍨🍦🍦 good prices £

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Sam . 2021-09-14

MORE AT Google

Nice food. Staff could only stay in one gear. The seagulls were faster going for someone's chips .cold coffee unfortunately took 15 mins to get a hot one back.

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Lloyd Brady . 2021-09-11

MORE AT Google

Amazing food and service! Big thank you to Anita for her kindness, she was so attentive and couldn’t do enough for us and our baby daughter (who enjoyed the fuss!). Delicious food and reasonable city prices, would definitely recommend and will be back!

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Brittany Meredith . 2021-09-09

MORE AT Google

Went there with an old man who wanted an ice cream. Refused to serve him as he only had CASH since when has British Currency been Refused. #cashlessbritain.

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MG VIDEOS . 2021-09-07

MORE AT Google

Try the new caramel biscoffi ice cream burger!!

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Papia Roy . 2021-09-06

MORE AT Google

Staff are nice fairly priced all fresh food wish I would have tried a ice cream sundae 👍

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John Szkwarczuk . 2021-09-03

MORE AT Google

Not a long queue for good quality ice cream, reasonably priced ice creams and fast service!

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Ethan Rowett . 2021-09-03

MORE AT Google

Stopped here for refreshments and also had a Twix Sundae, very good! Just what we needed after walking around the bay and a chance to rest the legs. Good and quick friendly service.

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Darth Rum69 . 2021-08-31

MORE AT Google

An ok experience. Very busy though

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denise langman . 2021-08-29

MORE AT Google

Spent a few days in Cardiff and this was by far the best place we ate at. Drink tasted so amazing. Views from the cafe are beautiful. Food was perfect...if you are ever in the area definitely try this place because you won't regret it. Brilliant service too 👍

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Rumana Chowdhury . 2021-08-26

MORE AT Google

Absolutely perfect, great food , five star

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Jason Organ . 2021-08-26

MORE AT Google

Cadwaladers is a very popular take-away and undoubtedly the best place to have icecream when you are in the Cardiff Bay area. My wife and I loved the incredible ice-creams here, which are all locally sourced. The staffs were very helpful and friendly. They also have a lot of spaces for dine-in and the view towards the Cardiff Bay is lovely. Overall, a good place and would highly recommend.

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Kshitij Mohan . 2021-08-24

MORE AT Google

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