Busaba Eathai in City of London, Westminster

Great food; love the Sharing tables; speedy delivery of food by our very attentive waitress Saru. The crispy duck noodle hit just the right spot.

The staff we very welcoming and the service levels were quite high. Try the Chilli Prawns. Overall a very pleasant experience.

Saru has been a fantástic waitress. Tha food was Amazing!!! I recommend this place 100%. In my visit London i will come back again and will ask to Saru

Excellent resto Thaï dans un cadre très sympa avec de grandes tablées carrées, à partager sans pour autant avoir trop de proximité, c'est top! Seul petit bémol pour l'insonorisation de la salle, assez bruyant dans l'ensemble mais quand même très convivial.

Four stars overall and for food downgraded to three in both cases due to portion size. Having been to this Busaba and others for many years, I was really surprised by the degree to which the portion sizes have shrunk. The food is still tasty, but the calamari (now £10) is about half the portion it used to be and ditto the two mains we ordered (jungle chicken and ginger beef) which are about £15 each. Thankfully the £5 bowl of brown rice padded them out otherwise we would literally have left nearly as hungry as when we came in. No more Busaba for us.

Came here for Valentine’s Day, the service started out good and food came quite quick, the waitress was attentive. But then the service got extremely slow, waited for almost 20 minutes for the dessert to come out and that was after having to ask a member of staff. They were not attentive as it got more busy and gave us the bill in a hurry and didn’t even apologise for forgetting about our order. The food was average, I’ve had better Thai food. And by the time the dessert came I had lost my appetite and mood after waiting for so long. Not the best experience.

This used to be one of my favourite Thai restaurants. It’s gone so downhill firstly it was an empty restaurant and it took over 10 minutes for our ordered to be taken. The food was so disappointing, it lacked flavour and seasoning everything lacked salt. I don’t know if they have changed their chefs but that big explosion of Thai flavours is not there anymore.

Very average. Food such a green curry was covered in green beans in a very dark green sauce. Not fresh tasting at all. Staff won’t advise you what extras come with food items so you may end up ordering more side dishes such as rice than what is needed. No sauces available so you will need to ask. A teaspoon amount of soy sauce is all you get unless you ask for more which would seem reasonable if you are 4 people.

Ci accolgono con Gentilezza, a ns figlio di 7 anni è stato permesso di mangiare il suo happy meal... E le cose positive finiscono qui. Attesa molto lunga , la mia carne troppo cotta e secca e mia moglie non riesce a mangiare il suo piatto , sente uno strano retrogusto.....ma il problema non è tanto questo , quanto il fatto che il cameriere, pur vedendo il piatto intatto , non ritenga opportuno capire perché mia moglie non abbia toccato nulla. Totale disinteresse.... mah.

Disgusting, tasteless food. Slow and rude service. Incredibly dirty and smelly toilets. No toilette paper, dirty sinks. Food made me sick. Beef the worse Aldi quality. Chewy and half cold. Noodles overcooked. Thai food should be happy, colorfull and fresh This was worse than any food i ate this year. My daughter pad thai with chicken was sweet and sour not a decent thai with fresh veges and chillies. Tables sticky. Oh i cant write enough and i almost never write reviews but for this one i will post it everywhere. Dont let anything fool you. Dead food absolutely dead.

We've been going to this restaurant after our Christmas shopping every year, but this will be the last time. Our waiter was great but the kitchen service was so slow and the food so bland and not what it usually is, we were both disappointed. The women's bathroom is a mess, taps hanging off, bucket on the floor collecting water and it looks dirty and unkept. The whole restaurant looks dirty, the benches are so stained and filthy, the decor is shabby. This is not a London standard restaurant in this location.

I’ve eaten here several times before and have been impressed. Unfortunately we had a disappointing experience this time. The place was busy and did not appear to have enough people managing the table service; I ordered a simple green Thai curry and jasmine rice. The rice appeared first, lukewarm, without curry. It sat there and, when I asked for it to be replaced when the curry appeared, the same thing happened. Twice more times. My colleague asked for chopsticks multiple times to no avail. I spent 15 mins trying to attract the gaze of someone to order the bill, eventually the bar guy who was busy nattering to his colleagues told me that it was not his responsibility to serve the tables. It was overpriced and underwhelming- I took the service off the bill the first and only time ever. I’ll not be there again. There are much better Thai restaurants in London.

Whilst staying in London for the night for a work trip I met up with some family for some dinner. We had a table booked for 7.30pm and got seated at a square table with 2 other couples. Took a while to come and see to us for an order, it was quite busy. We ordered some drinks and then starters and mains. Within about 20 minutes my main was brought out followed by my started. Heard of this in places like Wagamamas but thought if I ordered a starter it would come first not all together. I ordered the chicken safety and the classic pad Thai. The food was lovely and I also ordered a cocktail but at £12 I only ordered the one (yes I get London prices). Took a while for the bill to come and we split 3 ways, between 3 of us was £145. Not sure if return if I was in London again

I have ordered takeaway. When I went to pick up my order I have asked them if they have put it cutlery they said yes. So I got back to my car and there was no fork. So because of I already had an parking fine on my car I didn’t go back to restaurant. So I am going to pay £65 pound fine for the food that I cannot eat because there is no cutlery. Thank you so much

This restaurant used to be so much better. Quality of the food and service is no longer the same. Quite pricey also for what it offers

This was a large family outing to celebrate 2 birthdays. When you arrive, no one greets you. You just stand at the door & wait. Eventually as no one came, I just walked into the restaurant & luckily as my party was already seated, I...

Cocktails were fabulous - food was awful. Such tasty drinks (apart from having one poured over my wife by the waiter) yet such opposites with the food. All the food was bland, not piping hot and generally over cooked. Very disappointing overall.

My wife and I went to Busaba recently for dinner at St. Christopher's Place. Restaurant has different seating arrangements. Very large tables that you share with others. Inside needed some TLC - was dated and showing its age. Service was slow to get to us...

Very bad food No taste No flavours Food was so bad that we thought we were in the wrong place Edamame was bad Green curry had no flavour Worst food I’ve ever eaten

I came here after ages.  Nice branch located just off Oxford Street.  When I do come, I normally go early evening when it isn't too busy.  Tables are mainly communal and they are solo friendly.  The smell of incense and dark wooden decor is like...

amazingly scrumptious! I approve as an Asian! Thank you Hemex for your friendly and nice service! The experience was really great!

This is no longer the same Busaba Thai atleast the one on oxford street is not the same as it used to be. While the tables were very sticky and bad, management and chef and servers are very careless. We went on Saturday evening (10/06/23...

I’m not at all sure why this branch of Busaba is known as St. Christopher’s Place as it’s actually a little to the west in Bird Street with a good view of a side entrance to Selfridges. What was begun by Alan Yau in 1999...

Weird flavours , average food , not a real Thai Very deceiving compared to what it could be … Will never go back . Service is good , though and place ok ..

Fantastic experience. We chose the restaurant based on Trip Advisor reviews and it did not disappoint. The appetizers were delicious (order 1 or 2 per person) and our meals exceeded expectations. We have some picky eaters but even they were satisfied. Don’t pass this up.

So glad that we found this place! Such an authentic Thai feel, including the smells when you walk in. Great vegetarian choices too.

Stopped and had a meal here on the way to only fools and horses they managed to fit us in and we are glad they did. The food was very tasty recommend the duck and the sweet and sour. Portions are on the small Side...

I was with a large group last Thursday, it was really busy and they seemed understaffed but one server in particular caught my attention. The Asian waitress with the tattoos, she was the one who served us. She was honestly amazing, she made sure we...

So I’ve been here a couple times before. I love the food- the pad Thai especially- and the atmosphere is fantastic. What makes this place truly special is the service. There’s a waiter called, I believe, Aaron. I’ve had him a couple times now, he’s...

Bland food, as a Thai food aficionado I was very underwhelmed by everything. Tiny portions, 2 starters a main and a Diet Coke £45. Can eat twice as well for half the price in many nearby venues. Staff lackadaisical apart from my waitress who seemed...

it was a bit disappointing that the portions were so small. The food did taste ok. No complaints. but I wasn't expecting tiny portions. Most Thai restaurants give a standard portion. But Busaba seems to give a side-dish sized portion for a main course. I...

1 - We waited for an appetiser (edamame beans) for 50 minutes.. We have reminded 3 times and yet it was forgotten 2 - Starters and Mains arrived at the same time 3 - Tom Yam soup had almost zero salt and sour in it,...

As a whole, the evening was very pleasant , good service, great atmosphere etc. But what happened to the flavour. Pad Thai is a world standard and normally has exciting flavours of ginger, tamarind and hint of chilli all set off with a squeeze of...

I visited the restaurant yesterday and from the moment I walked in I received a warm, natural and friendly welcome from everyone I met. The food was outstanding, fresh and tasty and reasonable considering the restaurant is just around the corner from Selfridges. Aron waited...

great Thai food, the staff was amazing. Recommended especially for a quick meal. The atmosphere was great and I loved the Oriental vibes

I came with my family and we had amazing food and amazing service! We were really well looked after! We will definitely be back again

I went here for lunch with a few friends. The staff were welcoming. The food was average and the service was a little slow. The place does however have a good atmosphere but I probably won't return.

I went here for dinner with a few friends. The front person was so welcoming. The food was great, the vibe was nice. Can do a little better on the options for drinks.

I had an amazing experience yesterday night at Busaba Bond Steet, food was very good. I never eat there before so I didn’t know what to go for, but thanks to the exceptional customer service we received from Maurizio, we loved all our choices. Maurizio...

10y ago was the best place for me to eat Thai in London, now probably the worst one. I really don't understand, maybe now everyone know them and there is not need to keep the quality as before. Anyway after long long time this was...

I visited busaba last week with my fiancé. Although I was a bit disappointed with the food, the service in general was great and my server suli (I’m not sure if I spelt her name correctly) was amazing, she gave us a dessert recommendation which...

I came with my family last week, it wasn’t busy and wasn’t too loud for my family which was nice since we wanted to come for a quiet dine. My server was so nice and she had good recommendations for small plates, she also interacted...

I have been eating in Busaba for years with friends and it’s now a sad reflection of its former self. Had a very disappointing quick lunch while I was in town. £15 for a workaday salad! Topped with a piece of breaded chicken you could...

And an insult to the proud nation of Thailand. The Tom yum goong which I was so looking forward to was a fusion of soup meets spag bol. Spaghetti in a Tom yum...outrageous. The green curry, toxic coloured sugary nonsense. If you're thinking about going...

Terrible food even worst staff! I visited for a quiet meal with friends and half of the group didn’t receive their food at all… the staff were so unprofessional they didn’t even seem to care! I used to love this place but it has sadly...

The food is fantastic, everything was fresh and so "clean" tasting! We had several dishes and ate it all! The manager/owner was so welcoming and so funny, he said "woh you've got a lot of dishes there" 🤣 "and a lot of chicken" we really...

The food was beautiful, especially the house special Calamari. The service was superb. The manager/owner sat down beside us after we settled to chat for a brief time and see what we wanted, recommended some items on the menu and then made sure we were...

Jordon has been wonderful. He treated us with so much patience. Wonderful food and customer service. Would definitely visit again, cheers ❤️

Vaste, mais pas impersonnel pour autant. Ambiance feutrée, service souriant et efficace, cuisine absolument délicieuse. Grande tablée ou en solo,...

Very good food (especially for vegans and jain), great menu. Must try the busaba blend coconut pineapple tea. Gabriele went over and beyond to make sure that we were comfortable.

Great food and amazing service by Gabrille. Very accommodating of dietary restrictions, friendly staff and tasty food!

I visited last Saturday with some of my friends and we had a very good experience. The food was delicious and despite the restaurant being very busy, the waiters did their best to make sure that we were all catered to. They immediately sorted out...

Decided to have dinner on a Friday night here recently, the restaurant was very busy at that time, had to wait for a bit at the entrance, but we enjoyed every second of it. The food was brought to our table fairly quickly and was...

Visited this restaurant again and I had again a great experience! I don’t understand the previous reviews because every time I go there the managers and the staff are very attentive and the food is good quality. After pandemic everybody becomes so picky forgetting that...

Had a dinner meal with my wife as we fancied Thai and we were satisfied with the choice we made. The restaurant looks clean and with good atmosphere and the food was very tasty. We shared Green chicken curry with Jasmine rice, Thai calamari and...

We had our worst experience to be at an Resturant . The St Christopher palace branch of the Resturant is disgusting in terms of following 1. Table service We were left unattended for god know how much time , and we just asked for water...

Customer service spectacular from the begining to the end done by Alina amaizing waitress very attentive and spot on regardless it was busy she made us feel specail. Alina is the one you want to attend you when you visit busaba !!

Lunch time deals make this a must when in London Town… I don’t understand some of the previous reviews regarding service or food etc as we experienced nothing but great service and great food…. Recommend the Thai beer and Thai prawn crackers as they are...

I visited the restaurant on Sunday 24 October at around 7pm. It was half empty. It originally looked closed but it was because of the poor lighting in the entrance. Gone were the days where one had to queue. No meeter or greeter anymore at...

Loved the food, mains are very good price for portion. Squid starter so tasty would eat so much of it

Lunch with a former colleague. Found hair in my vegetable curry. Spoke to the waitress, who spoke to the director and they refused to take this dish off our bill. Food was good otherwise but refusing to do this is a very poor reflection on...

My friends and I arrived and were seated in a few minutes, we were blissfully unaware of what was to emanate. It took the servers 30 minutes to take our order, and this was only after I stopped someone who was clearly in his own...

Best service and affordable restaurant in the area. Hamed and Gabrielle have the best hospitality around I've been a regular for 6 years no complaints. Please try it out. Better than the expensive restaurants close by and well worth every penny with service provided and...

Lovely food, and very nice service from the beautiful Hanna and the charming and friendly manager Amat . Will return !!!

You need to try the Pandan Chicken and the Green Papaya Salad. Friendly staff, great atmosphere and the kitchen is great and quick.

Used to offer desserts that were to die for, soups that were generously portioned and a vast array of options. None of these ring true any longer. Now, after years of frequenting, I am saddened to say that I will no longer step foot into...

A relatively consistent Thai food option located just off Oxford Street and behind the large GAP store. The calamari is a must with any meal - its simply amazing. Unfortunately on this occasion the service was a bit off and many times the wrong food...

Consistently good food and great value. Menu has changed a bit since we last came and really like some of the new dishes as well as the old favourites ( love the calamari and green curry). Service tonight was particularly good. Our waiter (Rocky) was...

One of the best place to eat authentic Thai food in London. The food is good as usual with great service and atmosphere. Definitely worth a try!!!!

I ate here on the weekend with my 3 year old and husband, and within hours my son and I were violently throwing up from the satay chicken (TMI - raw pieces of chicken in what my son was throwing up) - I’m 6 months...

I frequent Busaba as it’s my favourite Thai cuisine in London. On my most recent visits I have been given the utmost attention and great service by Rocky that I felt compelled to write a review. He was extremely busy but managed to attend to...

Lovely experience from the whole team. The food was really delicious. I enjoyed my Crispy Duck Noodles and Calamari of course ! 1/7/21

Less to choose from on the menu and portions have got smaller, used to use the wardour street branch pre lockdown with no complaints, wouldn’t bother with busaba again, an absolute let down, yet another once good eaterie that’s fallen with the times..

Went yesterday with a friend of mine for the first time, Gabriel was excellent help with the menu and explaining dishes to us, great service, very friendly and patience with us, absolute pleasure and the food was delicious!

Our waiter, Gabriele, was fantastic. Knowledgeable, attentive and friendly. Thanks for making our visit enjoyable.

Excellent customer service, Gabrille was very accommodating and charming, the customer service provided by him was outstanding! Will go back again just to see him! And the food was fabulous!

The food was amazing but Gabrielle was exceptional. He always makes us feel welcomed and he is very friendly. The service here is great. I had booked a dinner with my friends on one occasion before the lockdown and they loved it here. I haven’t stopped coming since.

This restaurant was so pretty with amazing food! The hospitality was exceptional with very friendly and welcoming staff. I was served by Gabriele and he made sure we were good and enjoying the food which we appreciated a lot. I would definately recommend and visit again.

We spent a really good evening with friends. Gabriele served us and he was really nice and a good advisor for not good too spicy. See you next week same day same hour busaba.

We would like to thank Gabriele for the amazing service provided all the way through our meal with extensive suggestions and really good customer service!Gabriele is very friendly and has made our diner in this restaurant very pleasant making sure we had water and everything we needed at all times!

Very good diner, special thanks to our great host Gabriele who was really nice and made the experience even better!

Had the crispy duck noodles, which were amazing. The meal was made even better by the fantastic service and staff. Shout out to Cris, who was super friendly and gave us great food recommendations!

Amazing experience - was served by Gabrielle who was attentive and took the time to talk us through the menu and make recommendations. Really great service and so friendly.

Denis was so attentive and really officiant. Along with all the staff. Really amazing food, will definitely be returning.

Great serivce, lovely food! Gabrielle was amazing and very friendly when we attended. Best services I’ve had in any Busaba in london.

Really good experience The food was amazing Thanks to Gabriel for the excellent service !!!!! We will be back soon for sur

Located just off of Oxford Street, it is an ideal place to meet friends for meal. They have a good selection of Thai dishes; we ordered about three dishes per person for mains. I always order the roti bread whenever i am in a Busaba as it is very tasty. We also had dessert - although their menu is limited. I had the banana fritters which were okay. I would say that Busaba’s main dishes are probably better than their desserts. The service we received was excellent.I do love the smell of their restaurants, they always have some lovely incense.

Food was absolutely delicious ! Came so fast and was hot and delicious. Gabriele was our server and he was so attentive and friendly. Service was 10/10. Someone promote him !!!

It was a perfect safe place to go for a quick dinner after 8pm by myself!! Pamela was my server she was attentive, sweet and was great at explaining the menu!! I had green Thai green steamed rice .. yummy. Soon the resturant part will open as Covid measures change.

We will definitely be visiting again! I’ll always recommend to deal with Gabriele He should be promoted to manager position as soon as possible Thanks busaba for lovely food as always

Food was too bad. My Jungle curry was so plain. Nothing Thai about this food. Apart form overpowering chilli salad chilli there was no waste. Just red coloured watery something with some bamboo shoots, green beans and shiitake mushrooms. My sister’s pad Thai was so greasy and also far from Thai, they didn’t even bother to put nothing green! No garnish at all!Straight after eating she had heartburn. Today she said that her stomach is upset, hurting and diarrhoea...What shall we expect?)) when I asked where the chef is from. I got an answer- from Italy!:)He could really do a better job I believe:) Manager was strange?... he appeared without an introduction, stood upon us waiting for explanation. I figured someone told him that we were not happy about the food and wanted to pass this message to the chef. So once again we told it to the manager now. Who asked if we paid? Then we went to get a card machine and took full payment ! What was the point of him appearing????Manager is to manage. I at least though that he will initiate a discount?? To leave better impression.Or at least ask what he could do?But because we were not aggressive or demanding, he decided to just do nothing is the best!)Left with disappointment. Beautiful location, interior inside, good potential. But food is not Thai!!! I guarantee, if you cook from supermarket ready made curry kit - it will be sooo much better!!!

I’ve been in busada on Saturday for the first time after lockdown with my friends. We really enjoyed the place , the food and drinks, the atmosphere was really great but specially our waitress Pamela who took care of our table and gave us a brilliant reccomandation for food and drink. I’ll really recommend this restaurant for every event , I’ll come back for sure. Thanks busasa.

I have been here on Saturday for lunch with friends. We have been welcomed and seated straight away . The restaurant is really nice and the food amazing ! The service is excellent, Gabriele helped us to choice the food giving us the best suggestion about food and took care of us for all our stay . I will be back for sure !

Had a really delicious lunch in here for a reasonable price. Staff were really friendly. Food was absolutely gorgeous. Service was quick. Cocktails were amazing. I'll definitely be returning when in St Christopher's Place again.

We were waiting for over 40 minutes to receive our drinks. The food was good and delicious, and the service from waiters was good. However, the Kitchen & Bar was terrible in organization. We waited for 1 hr 30mins to receive two dishes each (starter and main) which is not normal for a restaurant in Bond Street. The restaurant should not accept too many customers or have more staff on the restaurant.

Love the food, and staff is very efficient, food came very fast and taste excellent, would definitely recommend

I did pay a visit to my favourite restaurant on the 10th of October. Overall we were looked after very well but I must admit the quality of the dishes went slightly downhill.. Was first time that the waitress didn’t ask How do we like the green curry spicy or medium.. The actual dish was bit watery and not full of flavour. I guess have noticed that the portions are much smaller than pre lockdown. The portion of the calamari was rather small and normally it would be satisfying between two people but he wasn’t this time so we all ended up ordering another dish I think pad Thai. Overall I think they still have nice recipes it’s just the portions got smaller and maybe it was a bad day for the kitchen lets hope so I will be back

gone downhill - this place used to be excellent. now however the curries are tiny and food taste cheap. the service is very questionable too.

Decent Thai food. The food was served very quickly and tasted very delicious . All staff were attentive and helpful.

Comida increíble, excelente servicio al cliente. Este es uno de mis restaurantes favoritos en Londres. Suelo ir al de Haymarket, pero como todavía está cerrado decidí cenar en este anoche. El entrenador fue fantástico, se puede ver lo bien que apoya a su equipo y por qué están todos tan felices. Un saludo especial a Pamela, que era mi mesera. Todas las medidas de Covid están en su lugar y se sintió muy seguro. ¡Pedí una patada picante para mi Pad Thai y estaba fuera de este mundo! La comida estaba fresca y caliente. ¡La gran experiencia no puede esperar a volver!