GastroRanking
GastroRanking header logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2,0

Based on 55 opinions finded in 1 websites

3.0Cuisine3.0Price3.0Service
site_photo4

Nº 854 in 923 in Carmarthenshire

Nº 27 of 28 Fast food in Carmarthenshire

Score
OpinionsNoteTripAdvisor552.0

comment_iconOpinions

Popped in here to give it another go, staff pleasant enough but really inefficient service. Just ordered a coffee, guy pressed the button walked off to do something else and never came back. After a wait had to ask another member of staff to get me the coffee. Place looks grubby. No customers in there, says it all really. Will not come back again.

site_logo

yumyum965 . 2019-09-15

MORE AT TripAdvisor

Firstly the man that served us was lovely...polite and pleasant...that's where it endedAbsolutely filthy place...firstly they had no mats at entrance making it like a skating rink..we did bring this up as my partners disabled and was told they dont put them down anymore as they get stolen!!!The disabled toiled was out of order and the toilet was a hefty walk up at least 30 stairs...the seat was broken ,floor was filthy and the seat covered in urine spots and a skid mark of poo greated me...Our tray was filthy and had black ground in dirt on it and the seating was ripped to bits with bits of stuffing covered in food....never again

site_logo

melmarjo32 . 2019-09-09

MORE AT TripAdvisor

I visited with my 4 year old daughter, the tables looked like they hadn’t been cleaned all day, I had to remove the previous occupants rubbish and remove the food from the seats to sit down. The food was poor and then my daughter needed the toilet. We went upstairs and along a corridor covered in liquid stains what on the floor, I opened the ladies door to see an overflowing sanitary bin, grime everywhere, dirty toilet seat, dirty sink, it was absolutely disgusting and there was no way I could allow my daughter to use it. I will never set foot in this place again.

site_logo

Pembs999 . 2019-08-04

MORE AT TripAdvisor

Never has milkshake. Staff lie to you about opening and closing times so they don't have to serve you. I've been to numerous ones around this country and the world. By far this is the worst. Staff are lazy. Stock is hardly available. If you ask for current promo it's a no

site_logo

Chris C . 2019-08-04

MORE AT TripAdvisor

I came in with my partner and son waited 15 minutes there was only 1 serving rest were chatting away in kitchen was really busy when I was there at least 7 people walked out Absolutely terrible

site_logo

sammi d . 2018-10-20

MORE AT TripAdvisor

me and my partner went their last week , for our lunch, friendly staff, very fast service clean we had , cheeseburger fries, salad roll as vegetarian but still enjoyed it just how I like it , will be going again

site_logo

paulprice789 . 2018-09-08

MORE AT TripAdvisor

We should have listened to the man who warned us as we were arriving that we would be waiting at least 20 minutes for our food, they were clearly understaffed so we had to wait at least 10 minutes before we could even order. The food was awful, definitely not worth the wait. The staff were very friendly and working to the best of their ability but clearly more staff are needed.

site_logo

Carlwilliams88 . 2018-08-18

MORE AT TripAdvisor

A very clean Burger King in Carmarthen town centre. Staff very pleasant and food was freshly cooked for us.

site_logo

Ruth O . 2018-08-07

MORE AT TripAdvisor

Visited this branch approx 6 times ever time they have no hot drinks to offer as they are being taken over. Surely a cost of a kettle would not be too much to keep customer happy.

site_logo

Diychimp . 2018-08-01

MORE AT TripAdvisor

Fast food it is not. I do enjoy Burger King but the speed of service is abysmal at this branch considering the premises was close to empty and we were second to be served. A 2 × burger order placed at 12:21 received at 12:37, 16 minutes! Chilli Cheese Bites were chewy and looked like the inside of a tramp's nose!

site_logo

JWCRiyadh . 2018-07-21

MORE AT TripAdvisor

I love a whopper now and again. But the last few times I've been too bk it has been cold, the milkshake machine always broken and the service awful. But this one in Carmarthen had a lovely young lad serving. Very polite, efficient and welcoming. And... the milkshake machine worked and my whopper was hot!

site_logo

Claire M . 2018-05-27

MORE AT TripAdvisor

This review is for the burger king in St Katherine's walk.

site_logo

juniesusoo . 2018-05-01

MORE AT TripAdvisor

There was one till open to take orders, there was one person trying to keep up with taking orders, sorting money, chasing orders and generally trying to serve customers....... but the rest looked and acted as though they had started their first job 10 mins before we got there.

site_logo

harryhawke-61 . 2018-04-29

MORE AT TripAdvisor

Burger king Llanelli has got to be the dirtiest unfriendly of all I have ever been to staff wear what they want some look like they need a wash.restaurant if you can call it that is what can I say a disgrace tables are never cleared, outside is full of rubbish tables not cleaned if ever advice to locals don't bother not worth you're money or time

site_logo

Tina T . 2018-04-16

MORE AT TripAdvisor

The first impression when walking is one that lasts, empty seats with uncleared tables gives the impression of chaos. The floor is very slippery and littered with discarded food and wrappings. The service at the counter is no improvement with 5 young people behind the counter carrying out various uncoordinated tasks. The service is very slooooww.

site_logo

eirianj2015 . 2018-02-11

MORE AT TripAdvisor

Extremely slow service, I was only person waiting and it still took nearly 20 mine, one person cooking whose hygiene was awful, no hat/hair net worn, constantly rubbing hair with hands and not washing them, arguing between front of counter and kitchen, they seriously don’t think anything of customer service. If I could have give no stars I would have, best bet go to Subway opposite avoid this place like plague

site_logo

Caroline S . 2018-01-13

MORE AT TripAdvisor

And the oscar for the worst fast food in Carmarthen goes to Burger King for its role in my lunchtime experience. Two of the male staff were eating, drinking and swearing behind the counter. No hats, gloves, or aprons, happily throwing the burgers around.

site_logo

patrick s . 2017-12-28

MORE AT TripAdvisor

Burger king sucks! When I asked if they had something he didn't go look for it and the lady ignored me completely would not recommend because of horrible ignorant staff!!! plus it took the cleaner guy ages to clean ONE table!

site_logo

brog3214 . 2017-12-16

MORE AT TripAdvisor

I love a good BK, this was not a good BK. Staff were to busy arguing, manager was to busy having a laugh with his mates and going out side the main doors for a cigarette. Food when it came was cold and disgusting. Such a shame.

site_logo

Thewelshjoker . 2017-11-07

MORE AT TripAdvisor

Where to start! Service soooo slow it's an embarrassment to the term fast food, when the food actually reaches you unfortunately you end up wishing it hadn't. The burger was barely passable in comparison to other Burger Kings visited and the chip were cold (after a ridiculous wait time) and the portion was tiny. My advice would be to walk to McDonald's I'd you after a burger, I will certainly never return to Burger King in Carmarthen it's without doubt the worst Burger King I've ever been to.

site_logo

Nathan R . 2017-10-08

MORE AT TripAdvisor

30th August 2017 this was only my third visit to Burger King in Carmarthen over the three year period its...

site_logo

Nigel D . 2017-08-30

MORE AT TripAdvisor

Fast food which me and the kids love. very busy place and really good burgers etc. eat bin or take...

site_logo

harpo110 . 2017-08-27

MORE AT TripAdvisor

He estado aquí sólo 3 veces desde que abrió sus puertas debido a petición de los niños y después de cada ocasión, decir nunca más. Esta vez no significa, sin embargo. La espera para ser atendido sólo lleva años como una persona en la cajas....

site_logo

Meinir D . 2017-08-03

MORE AT TripAdvisor

20 minutos en cola para horrible y sólo me dijeron que cerraba en 20 minutos solamente hacer llevar. Con lluvia torrencial y 2 niños, apenas puede sentarse fuera. Los niños hambrientos creadas: ¿cómo sobre algunos el sentido común poner una alerta decir llevar sólo o...

site_logo

dishy1964 . 2017-07-21

MORE AT TripAdvisor

Cola para 20 minutos y todavía no estaba servida, sólo había 2 miembros del personal de cocina y no había. Así que me fui. Absolutamente ridículo.

site_logo

JamieHewitt . 2017-04-24

MORE AT TripAdvisor

It was quite quiet when we visited, which I'm sure helped but service was prompt and polite. Could not fault the burgers or the fries.

site_logo

MagicalMrETour . 2017-04-23

MORE AT TripAdvisor

Ordered a burger at 11, there was 3 other people in burger king who had already been served and I still had to wait 45mins for a burger. My chips were cold and my drink was flat, and wasn't even given an apology for having to wait for such a long time

site_logo

mulumbu . 2017-04-13

MORE AT TripAdvisor

Convenient location but always has long long queues, no matter what time of the day! Always seems understaffed. As for the food, its Burger King!

site_logo

Ceri T . 2017-03-25

MORE AT TripAdvisor

Managers! Employ some some extra staff at busy times please!! I waited 15 minutes in a queue that went to the back of the shop and I was near the front when I started waiting. The food was nice and hot but the order was wrong. I asked for extra this and that and didn't get any of it. Quicker to drive a mile and go through McDs next time I think. At least you can see what you've ordered in writing!!

site_logo

BlameCain . 2017-02-11

MORE AT TripAdvisor

Some days BK is great... quick service and good food. Other days BK is useless.I think it depends on what staff are in. Today was the B team. Waited for 15 minutes while the single server/till person ignored me. So no service and I didn't have all day to wait. USELESS!!!! Is there a manager? If there is... he should perhaps manage stuff!!!I think the worst bit is the blank looks you get... why blank looks... GET ME FOOD!!!

site_logo

rhysdyfed . 2017-01-26

MORE AT TripAdvisor

Everything about it is horrific! To start, the staff have no idea what they are doing, there is no order at all. Rather than have, say, 2/3 on tills, then 2 getting orders ready, then separate staff out the back cooking, there is just a load of staff all doing a bit of everything, badly! Cue chaos! There's staff everywhere, customers waiting for their orders stood all over the place, people complaining that half their orders are missing. The seating area is grubby, there's no one out cleaning tables, so it's scruffy. Napkins all over the floor, sauce on the tables.Food was 'ok', better than I expected given the surroundings! But everything looked so dirty (I'm sorry to say, staff included!) I was put off of enjoying it.In short, must do better! They have a fabulous location. So badly organised and managed. We will get in the car and drive over to McDonalds next time.

site_logo

Amybex . 2016-12-28

MORE AT TripAdvisor

I visited this restaurant with my younger son. The staff didn't have a clue about ordering or dealing with customers. One lady found it hard to understand our order. The restaurant was dirty never again

site_logo

morganjjsk . 2016-12-28

MORE AT TripAdvisor

It is usually quite clean and the staff pop out to clear the tables when lazy patrons cannot be bothered to take their trays to the bins. Staff are cheerful and the food is good

site_logo

Nikki21438 . 2016-11-02

MORE AT TripAdvisor

We were looking for fast food while shopping. Because we were paying for car parking, the last thing we wanted was having to wait for our food. Therefore, Burger King should have fitted the bill!There seemed to be plenty of staff working there, but the queue was quite long and the food wasn't ready. We had to wait. We even had to ask for straws.The food was acceptable. The usual Burger King food.

site_logo

Craffwr . 2016-10-16

MORE AT TripAdvisor

One person was serving and a queue waiting, I asked are you the only one to serve us and the response was yes, Two guys in the background meant to be cooking, one had on an outdoor jacket while carrying on a conversation with the other, both looked grubby. There was mess all around the food area and no organisational skills whatsoever. My strawberry milkshake tasted of other flavours and the food was just warm. The whole atmosphere was unprofessional and lack lustre, first and last time to go there.

site_logo

Allison231 . 2016-10-02

MORE AT TripAdvisor

Not good. Looked dirty. Long wait for service. Really would not bother again. Took my grandchildren and they were not impressed.

site_logo

Aled R . 2016-09-29

MORE AT TripAdvisor

We popped into Burger King to have a quick bite to eat whilst shopping.Unfortunately, there was a large queue waiting to be served and a few people waiting for their orders.We waited for 10 minutes, but didn't get any further along.I don't blame the staff as there was only one on the tills, who had to take the order AND get it together for the customer, and one cooking the burgers.This is definitely a management problem who understaff the store and I feel sorry for the workers who looked well miserable.

site_logo

Mark C . 2016-09-04

MORE AT TripAdvisor

The meat in the burgers is cheap cut and doesn't taste of beef really, chips are always salty, you would have to litrally be starving hungry to want to eat in here considering they charge a ridiculous price for a burger chips and soft drink, they have one member of staff and even at busy times, cooking the chips, bagging them and even serving and taking cash on the till, this is absolute slavery in my opinion and this is why I avoid this place such a shame really cause all the food establishments in Carmarthen are utter crap so you I always have to make food at home and bring it to town with me.

site_logo

822cakey . 2016-08-14

MORE AT TripAdvisor

Ordered two cheese nacho burger meals, one came without cheese!!!!!! Smallest ever chicken strips and chips, had to wait 20 minutes for the food and it wasn't exactly busy! Not very fast food

site_logo

Bethany H . 2016-08-08

MORE AT TripAdvisor

Omfg I want to express my rather dim views of this place as we went there the other day and was quietly enjoying our meal when all of a sudden we had to witness kids messing around and swearing whilst the staff just looked on laughing in front of our kids which got me very livid. Plus the toilets are always locked and stinking. Not an ideal place for food so we got up and left quick time.

site_logo

dazandkelly1978 . 2016-08-08

MORE AT TripAdvisor

This place is in a convenient location if e.g. you've just arrived by train and are walking to your hotel with suitcases.Two drawbacks were that my chips were completely tasteless, and there's a climb up a long staircase to the loo.

site_logo

cltc43 . 2016-05-01

MORE AT TripAdvisor

The food was great, the burger was the best burger I've ever had! I went with my sister, my Mum and my Dad. I had a cheese burger with ketchup on the side it was very nice. I would definatly go again to burger king. I recommend this to all ages. The food was amazing and wonderful.

site_logo

Blwyddyn5a6 . 2016-04-13

MORE AT TripAdvisor

Tried this place twice. Latte lukewarm and bitter. Food was undercooked first time, even worse second time. Not worth writing review anyway.

site_logo

crafty935 . 2016-04-06

MORE AT TripAdvisor

Walked in stood in the queue, the place looked grubby. The staff were just running around like headless chickens. and the queue just grew ever longer. Gave up after about 10 minutes in the place.

site_logo

Dai304 . 2016-02-20

MORE AT TripAdvisor

after being let down at macca i thought it cant be worse at burger king,WRONG, it was.the meat and roll were dry and tasteless and ended up in the bin.,what is wrong with theses placesi wont be back

site_logo

Taffyby . 2016-01-26

MORE AT TripAdvisor

My gawd where do I start.... After visiting the cinema me and my husband fancied a burger so not to attempt the wacky races roundabout and go to McDonald's we decided to return to Burger King even though months ago we had decided never to return but thought it must have improved ... How wrong we were,. It was approx 5-30 to 6ish and not many customers so we ordered . The lady taking our order was a trainee from a new branch opening soon in port talbot she was very nice, but I do ask why she was sent to this terrible resteraunt and not the neath one which is brilliant ,to train at? Anyway after finally getting our order correct we sat down . Our fries were cold and few and far between. We were suddenly joined and surrounded by about ten scruffy teens who didn't buy anything , they like to congregate inside by the main door all screaming swearing and being downright pains in backsides, the staff there could not give a monkeys, they left them carry on , not saying anything to them just walking past !! I felt that anytime soon Jeremy Kyle was going to turn up it was like chav paradise we will NEVER return to this dump BRING BACK WIMPY but on a plus side if you and your friends are stuck in town with no money and no plans to buy anything and want to shout swear and be a nuisance go to Burger King Carmarthen and hover over the paying customers cause don't worry the staff won't move you on !

site_logo

helenwelshy . 2015-12-30

MORE AT TripAdvisor

My family and I decided to visit here for lunch. We got to the counter and one of the staff was talking to a girl who was leaning on the counter. She proceeded to talk to the girl and kept us waiting for 5 minutes. Our order was taken and the server was more concerned about talking to this girl than concentrating on dishing up our order. I waited 10 minutes for her to serve our order. I went to eat my meal and the burger looked as if it had been through a washing machine. The meat was thrown in the bun, the sauce was thrown on the burger. The chips and onion rings were nice and hot, this was their saving grace (or so I thought). I decided to visit the ladies and what I saw was the most disgusting site. I went to flush the chain, only to find the toilet wasn't flushing. Went to wash my hands, there was no water coming from the tap. So I decided to visit the next toilet to see if that was the same and indeed it was. I'm in two minds to call environmental health. Disgusting. Won't be returning.

site_logo

Ospreys9414 . 2015-11-09

MORE AT TripAdvisor

we needed a quick lunch, after eating burger king allover world i thought this was good choice how wrong. no tea and coffee available, poorly cooked burger, minute portions of chips and unbelievably one napkin for 2 people. last burger king i will ever buy

site_logo

pat c . 2015-10-19

MORE AT TripAdvisor

Haven't been in a Burger King for a few years but picked up a book of vouchers to use in Burger King so thought I'd give it a try. So pleased I did. Lovely and clean with friendly happy staff. Had a great burger, tasty, hot and fresh. Will definatley return.

site_logo

J W . 2015-10-18

MORE AT TripAdvisor

The staff were very friendly but there were only two ladies at till on Wednesday afternoon they were very busy with customers so we don't blame them for slow service and they helped each other with orders which was nice to see especially as some customers did not decide what to order prior to ordering so kept changing their minds so held things up . Would we call here again probably not

site_logo

jane e . 2015-10-13

MORE AT TripAdvisor

As I said in the tilte its a Burger King - don't expect anything more. The food is just the same in taste as I have had from any of their restraunts or from their main rival (you all know who I mean - its next to the garden centre opposite Morristions Supermarket) so don't expect to have a wonderous meal here that will set your taste buds alight. Their target customers are people under 18 (who can make the "dining experience" poor)This does not mean that the service is not good - the staff were friendly and served you with a smile and kept the tables clean but no different from any other fast food joint. Have been once. would I return? - no.As Welshiee says - Bring back Wimpy were your meal was cooked to order.

site_logo

alun1979 . 2015-08-25

MORE AT TripAdvisor

Service was a bit slow at till point, but staff were pleasant enough. Order arrived quickly enough and was ok, but seemed to lack the taste of other BK outlets visited.

site_logo

Martin E . 2015-08-25

MORE AT TripAdvisor

Great Position and lovely staff, typical burger king where you go in and know what you want. nice and clean and staff are friendly and smiley and fast service.

site_logo

Danniham24 . 2015-08-17

MORE AT TripAdvisor

7.30pm on a Friday evening and we are the only people here. Not surprising. The place is filthy and there's food all over the floor. The 3 members of staff on duty are too busy playing around to serve. Chilli cheese bites are burnt but soggy and oily. I would be embarrassed if this premises were mine. Bring back wimpy!

site_logo

Welshiee . 2015-08-14

MORE AT TripAdvisor

Went to Burger King in Carmarthen for a quick snack with my wife I had a cheeseburger with a rasher of bacon the bacon was ice cold and the diet coke was like muddy water very dissatisfied will not go again ever ! Felt a bit sick afterwards..?

site_logo

humptydumpty13 . 2015-08-02

MORE AT TripAdvisor

It's good to see this new Burger King in the shopping arcade. It's great for a quick bite and the King Meal Deals are really good value. Service was fine, the food came out fairly quickly and was fresh and hot.

site_logo

MagicalMrETour . 2015-07-19

MORE AT TripAdvisor

Similary restaurants in West Wales

restaurant_img
1,5

19 Opinions

USA Chickenlocation-icon23 Blue StreetFast food

Everytime I've ordered from here something has either been missing or wrong in the order, over an hour late and so rude when you call to get an update on when your food will be arriving or to say the order is incorrect. I've had them hang up the phone on me, laugh at me, and argue that its my mistake and I've ordered incorrectly. After coming off the phone I'll check my order AGAIN only to see I havent ordered incorrectly. I'll never be ordering from here again, the service is awful, waste of money as food is dripping with grease and there are plenty of nicer places in Carmarthen who will gladly welcome the service!

restaurant_img
2,5

17 Opinions

Peppino's Pizzalocation-icon6 Stepney RoadFast food

Do not buy the side salad, I was charged £2.90 and for that I had 1 slice of tomato,two slices of cucumber a small amount of lettuce and a small amount of onion pathetic. No Coleslaw.

restaurant_img
2,5

78 Opinions

Kfclocation-iconCross Hands RoadFast food

We regularly stop here for supper on our way through. It has always been up to scratch. Because we have a dog we have to eat in the car but this is worth it

restaurant_img
2,6

55 Opinions

Kebab Kingdomlocation-icon21 Station RoadFast food

Food is absolutely amazing at this place nice people who work there recommend so much