Based on 1.284 opinions finded in 2 websites
Based on 1.284 opinions finded in 2 websites
Nº 197 in 418 in North Ayrshire
Opinions
Fast and effective, friendly staff,very clean and food was ace 👍
David Smith . 2024-04-03
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Morgan our server was fantastic, very friendly and polite x
Elaine Clark . 2024-04-01
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Shocking! Empty place but still 10 min to take order and 18 min for order to be served! They are more interested in preparing Just Eat orders than looking after customers by the counter!
Beata Dempster . 2024-03-30
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Very good, hot food friendly staff
Shannon Aksu . 2024-03-28
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Staff was friendly, food was fast and warm
Courtney Fleming . 2024-03-28
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Great food Staff was nice and friendly
Kaitlyn Welsh . 2024-03-28
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Amazing quick service, Dani was so patient when taking our order defo be back👍🏻
Louise Cowan . 2024-03-25
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Very poor experience today. Bought three items and waited way too long .
Andy Pratt . 2024-03-25
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Burger King Irvine.. Such a amazing place.. burger was very fresh and staff was friendly and was quick with order.. Claire was an amazing person
Groove Bangers . 2024-03-24
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Very good food and very nice staff
Arthur Booth . 2024-03-24
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Really poor service, waited ages for order to be taken (was 2nd in queue). Eventually asked someone if the would take my order! No apology for the 15 minute wait and when food arrived it bum was stale. Overall really poor, won't be back!!
Stuart Beveridge . 2024-03-22
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Enjoyed a king melt meal, clean surroundings and great service from Morgan. Welcoming and helpful, food was hot and fresh. Will be back!
Vikee Mo . 2024-03-16
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Nice staff, quick service, food was great!
Ainsley Thomson . 2024-03-16
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Always love coming to this burger king. The staff are friendly and the food is always fresh. Quick service every time!
James Garrett . 2024-03-14
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Each time I attend Burger King in Irvine, I recieve great service and the food is always warm and fresh. More importantly to me that the setting area is clean.
jamie reid . 2024-03-13
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worst burger king in uk , they very slow and no manners ,
D. A. . 2024-03-03
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I was very pleased with my experience at your establishment today. All the staff were pleasant, polite and more than helpful. The food was very enjoyable, fresh and more than a voice the standard for a fast food chain
Lizzy W . 2024-02-29
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When we started to make our order we were greeted by a lovely woman that was friendly and welcoming. During the order she made sure to double check and repeat our order back to us incase any mistakes were made. During this process we all shared a laugh which made my and my partner very comfortable. Can’t speak any ill words about the customer service, had a great experience and to top it off the food was lovely and filling.
Jack Mcblain . 2024-02-25
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Took the kids here the other day, food was fantastic as well as the staff. Stacie was extremely helpful 11/10👍🏻👍🏻
Jemma’s Lobes . 2024-02-20
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Come to Burger King at least once a fortnight, food is always warm and staff are polite
Natasha Lynn . 2024-02-20
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Went for lunch and food was hot with fast friendly service
Stuart Mcdonald . 2024-02-14
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Always a pleasure to attend Burger King in Irvine. Food always fresh and staff always happy to help. Strawberry frozen Fanta is always a special treat!
Kerri Murray . 2024-02-12
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Frozen fantas were good, food was fast
Sofia Saleem . 2024-02-12
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Food was excellent, Staff were super friendly!
Shaun McGarva . 2024-02-12
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Staff are always lovely, food was amazing, great experience
Amy Welsh . 2024-02-12
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Went to the drive through ordered a double bacon cheeseburger meal pictures at the drive through burger looked massive. Arrived home opened up meal I'm convinced they got my order mixed up with a kids meal ??? Chips portion absolutely tiny 🫣 Burger was so small looked nothing like the picture £7 for a kids snack 🫣 Definitely will not be back total ripoff 😡
Brian Ramsay . 2024-02-10
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Absolutely scrumptious food so fresh what more could a man want
high lander . 2024-02-09
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No pictures (just incase there was a celebrity in the vicinity) .... it's a Burger King ...... but this one is mostly clean and the staff are OK ..... most of the time ...... and the burgers are good !! . . UPDATE: And the children love the 'cheeseburger & chippies ( with dip dip )
Taistealaiche . 2024-02-07
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Great Luke warm food in a draughty empty restaurant! don’t ask for sauces at drive through as request will be instantly forgotten !worrying amount of young folk with dementia these days 😂😂😂
William Clowes . 2024-02-02
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The food was fast, and the service excellent.
Jack Wilson . 2024-02-02
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Food was great, and the service amazing.
Jack Wilson . 2024-02-02
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Absolutely shocking, spend £80 and forgot most of your order won’t be back
Jodie Brennan . 2024-02-02
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The food was OK. The staff member was helpful. The place was just about empty but, I guess that would be normal for the time of day.
Robert Davey . 2024-01-29
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Can't believe reviews . Obviously fake . Friday 27th Jan 1730 ish. Can't even say service poor as it was non existence. Only bothered with drive thru customers . Totally ignored large queue at counter. 4 groups left before we to did as gave up . Just completely ignored even when we called out . Young male assistant just kept back us at counter never turned around once, like he was frightened to look ! Just kept staring at food preparation area and order lists . But even though nothing arriving to process drive thru orders he still didn't once address those queuing at counter. And manageress I assume at drive through counter clearly not bothered either . So if you want service don't park up . Oh but even if you use drive through you still have to park up as it won't be ready for 20 minutes - if your lucky. Total shambles clearly understaffed and appallingly managed .
Gary Fletcher . 2024-01-29
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Love this shop easy and convenient for work staff are great as always
Gordon Baillie . 2024-01-19
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Omfg the food was amazing the day! Don't know why but this one always tastes better than killi. Got double bacon cheese xl chicken doritos so good man and chips usual. Wish they'd do vinegar still in burger King though. Staff brand new tae
David Parnaby . 2024-01-19
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Cold food stale burger rolls rude employees
Jamie . 2023-12-30
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Served by Debbie great help with app
kyle muir . 2023-12-28
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Serviced by Debbie very helpful
Max Conoboy . 2023-12-28
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Shocking experience in this Burger King, music was far too loud for a start, we waited over 40 minutes for our order, it arrived cold, juice was warm and flat, staff were too busy standing about laughing and joking clearly ignoring the build up of customers who were also starting to get fed up waiting, don't know what the problem was as but me and my family certainly won't be back...very disappointed
Laurence Turnbull . 2023-12-23
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Debbie served me, great serice n clean resturant
Colin Ruthven . 2023-12-15
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Lovely service from Claire today we love the wchs meals
Aimeè Burns . 2023-12-14
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Great series from Debbie and Claire food was lovely
Danni Paris . 2023-12-13
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Great service from Debbie. Order correct warm and fast service
James Rafferty . 2023-12-13
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Debbie made our order up it was lovely. Service with a smile .
Thomas Roberston . 2023-12-13
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Debbie and Claire service me today. Great service. Quick and order was correct.
faaiz raza . 2023-12-13
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Debbie helped me with the app. Great customer service
paul kinnear . 2023-12-13
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Lovely atmosphere Debbie and Claire were lovely to talk to
Jennifer Paris . 2023-12-13
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Waited 10 mins for someone to come to drive thru window, gave up and went inside only to find out few miles down road that order was wrong
Eddie jarrett . 2023-12-11
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Fantastic service from Debbie and Stacie. Full of smiles . Great service will be back
John Baird . 2023-12-07
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Great service from drive thru. Very busy though. Felt staff were rushed off of their feet. Could do with more staff to help.
Yasmin Murray . 2023-11-18
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lovely food and absolutely amazing service from all staff! will definitely be coming back.
Robert Brown . 2023-11-09
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Great service very polite staff , food was delicious aswell
sarah hood . 2023-11-09
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Ate in, 6pm clean and quick service
kev Mccallum . 2023-11-04
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Very friendly, polite and helpful staff.. Customer service was outstanding... Service was very quick... Food was lovely and warm and was served with a friendly smile.. The shop was very clean and I would most definitely recommend my friends and family to eat out here.. The staff should be praised for all their hardwork as they are a credit to the team.
Kelly Malcolmson . 2023-11-02
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Exceptional service friendly accomidating staff and a clean welcoming environment
russell gauley . 2023-11-01
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Decided to have a Burger King last night as a last-minute decision. This was a big mistake as it was disgusting. Service was horrendous. Never have I seen 10 people walk away from my desk not be served. The place was empty at the time. Our slip sat on the counter, and the staff noticed it after 15 minutes and then made our meal. When I went to the drinks counter, only 7 up was available? My vegetarian burger was tasteless and had cold vegetarian bacon on top. The young staff member was on her phone setting on the floor behind the desk. My overall impression of this takeaway restaurant was bad. I would honestly give this app 0 - 5.
Desmond Harkin . 2023-10-26
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I am not local, just pass this shop . Get a whopper meal. Very nice staff and service. Food was perfect. I do come again into this shop
Catalin Buznea . 2023-10-23
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Lovely food friendly helpful staff very clean
William Gibson . 2023-10-17
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Cold fries, no sauce, salt or napkin.
Miriam Downes (med777) . 2023-10-11
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Very nice staff good food and great service will definitely be back
Scott . 2023-10-11
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Quick service, pleasant staff & good grub👍🏻
Tommy . 2023-10-11
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Very quick service and helpful staff and very clean 👌
BILLY NORTON . 2023-10-10
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Great service and good fast food high recommend
Nathan Mcinnes (McinnesFifa) . 2023-10-09
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Frozen Fanta was lovely with fantastic service from Claire
Stephanie Walker . 2023-10-08
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Lovely service from Kyla. Food was lovely aswell. All staff was very friendly and helpful.
Danielle . 2023-10-08
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The food was absolutely phenomenal. The layer of crust on the perfectly toasted bread bun was simply sublime. The fries were deliciously golden brown and were filled to the brim with fluffy fried potatoes that could not have been cooked any better.
super_turtle5000 . 2023-10-06
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The place has excellent service and food
taylor smyth . 2023-10-06
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Great experience. Friendly team and fast service. 🙏
Anna Hurd . 2023-10-04
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Have never received a full order from this store with a delivery, always something missing and food is often cold on arrival.
Susan Campbell . 2023-10-03
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Slowest food place ever. Rarely get the order right either
Alan Jamieson . 2023-09-30
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Visited via the drive-through yesterday and placed my order and was asked to park which seems to be automatic now at BK Irvine. We waited, and waited and waited. After 25 mins I went inside to ask for an update, no staff approached me and there were a few other customers looking around for assistance. I asked the girl on the drive through window to call someone over and she approached a manager who then disappeared out the back. Eventually I was handed my order. BK Irvine - your staff are really lovely and food always fresh, but maybe it's time to recruit additional staff to help out and also mention the waiting time to customers when placing the order - that way we won't get so annoyed. Either that maybe make the decision to stop Just Eat or stop the drive though as your current set up cannot cope. It wasn't even busy.
Mrs P . 2023-09-23
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Lovely service on drive thru from Claire
Lee Gallagher . 2023-09-22
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Staff were lovely and welcoming when i came to dine in, food came fast and cooked to perfection
Caleb Malcolmson . 2023-09-20
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When I was there, the only drink from the machine you could get was Diet Coke or Fanta, not ideal. Staff seem over worked and under-staffed, when asking for our meals, the CS advisor was also taking orders on the drive through and may have confused our order, missing items ordered.
Steven Wright . 2023-09-17
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XL Double Cheese was class, Great Service from joanne
Ryan Foley . 2023-09-14
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Love burger King in Irvine. Always good and fast service
Karen Little . 2023-09-14
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Food was great, brilliant service from Joanne
Flipp . 2023-09-14
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Staff are very welcoming, service was quick
Jordan McGonigal . 2023-09-12
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Brilliant Burger King, food was excellent despite being understaffed on a busy Saturday night.
Duncan McNeil . 2023-09-09
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Was terrible a total disaster 3 staff run off their feet Didnt have a clue Had to shut the drive thru because there was me and omg 1 more customer in store ..Very poor id actually give it a Zero. Food was old heated and Cold ...£30 for That will never be back there...CLOSE IT DOWN
Hilary Grisdale . 2023-09-08
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Big fan of this branch. The staff are always pleasant and helpful. Food is fresh and tasty. My only disappointment was the removal of some of the Freestyle flavours.
Jamie Russell . 2023-09-07
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Such a bad service experience I cancelled my order and spoke with management.
Frances Caldwell . 2023-09-04
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Good crack, lovely staff miss my shakey machine
Rhuaridh Mckechnie . 2023-08-31
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Great service, pleasant workers who tried hard to make sure that they gave the best meal
Ava McDermott . 2023-08-28
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Staff are very friendly and helpful.
Nana Appiah . 2023-08-27
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Fast and friendly service, food as expected
Aimee Elliott . 2023-08-23
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It is what it is; fast food, clean toilet and restaurant , with slow service. Not much choice of drinks.
Ian Stevenson . 2023-08-20
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We eat frequently at Burger King, but in different stores. Too often we have been disappointed, the food was cold and service was weak. Today is our first time in this store and it was a whole different experience. The team was very welcoming and eager to prepare and serve the meals. All items ordered meet our expectations in terms of temperature and taste. We also noted that the place was clean and tidy, even we arrived in a rush hour. Kudos to the team.
Claus Lohmar . 2023-08-19
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I really loved how amazing Debbie and Claire was 🫶🏻they really did look after us
Lifeofcraigo . 2023-08-14
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Debbie and claire were amazing, very friendly and funny, and the food i got really done the damage
Tommy Morrison . 2023-08-14
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Better going to KFC, I waited an eternity for my meal n when it came it was frozen.
William Finnigan . 2023-08-12
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Staff friendly and welcoming. Food fresh!
Curtis Craig . 2023-08-10
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Debbie and Brad were a great help. Lovely atmosphere nice n clean!
Emma Watson . 2023-08-08
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😃Burger King Irvine, Please accept my apologies, I placed review for somewhere else tonight, sorry about that, 🤩 Burger King Irvine Thank you for delicious meal 😊 x 😃 🤩 Thank you kind driver 😊 x
Claire Kilty . 2023-08-04
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Went in around 8pm tonight, waited in excess of 10 minutes to be served. This would’ve been fine if we had been told they’ll be with us shortly or even acknowledged we were there! Plenty of staff and the place was empty apart from a couple of delivery drivers. Eventually left without being served. Really disappointing. Taco Bell got our business instead, no complaints there.
Jennifer Smith . 2023-08-04
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Dined in today. The place was quiet . One girl serving on the counter ( if you could say serving!) Obviously in a strop about something which was clear to see.. We weren't acknowledged until one of the many "shift managers" said he'd be with us in a minute.... Felt like we were in the way when placing our order with little Miss Stroppy, with her slamming the cups down on the counter.. We were made to feel really uncomfortable by her appalling attitude and ZERO Customer service skills. Highly unlikely we'll be back, Maybe the attitude of Kyla is the reason the place wasn't busy. Managers should take note of appalling staff attitude taking place right in front of all 3 of them!!
Paula Clugston . 2023-07-28
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Great experience at this restaurant the manager Brad is the best. Was so quick and food was hot and fresh.
Kayleigh Ohagan . 2023-07-28
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Very good food and lovely staff always a pleasure
Marc Lindsay . 2023-07-24
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Fast service, served by one of the managers Brad. Very polite and approachable!
Granr Orr . 2023-07-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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😃 China Chef Irvine 💯 🤩Thank you for delicious meals and desserts 😊 x 😃 🤩 Thank you kind driver 😊 x
😃 China Chef Irvine 💯 🤩Thank you for delicious meals and desserts 😊 x 😃 🤩 Thank you kind driver 😊 x