Based on 2.041 opinions finded in 2 websites
Based on 2.041 opinions finded in 2 websites
Nº 1348 in 3614 in Edinburgh, City of
Opinions
Service was ridiculous! Waited an hour to get a round of drinks and food
Gemma Peden . 2024-02-25
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Great atmosphere after coming from Murrayfield, plenty of big screens showing later game
Derek Watson . 2024-02-12
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Harry was an amazing waiter! Brilliant food and brilliant service
Daisy Michalska . 2024-02-07
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Harry is incredible, fast working and made our visit by not charging us when wings ran out. LEGEND! Will defo b coming back and reccomending.
James Teague . 2024-02-07
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Top service from Harry tonight!
JNesling Comms . 2024-02-07
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The whole experience was great, as soon as we came Jamie greeted us and took us to the table and gave us great service. Whilst waiting for the food the bar has board games such as connect 4, cards against humanity and chess. And along with that the food was exceptional and very cheap!
Andrei Imbru . 2024-02-04
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Brewdog is always a good place to go to, specially in the winter cold. The variety of beers is always a treat and their finger food is also pretty solid. A great place to meet colleagues and spend an evening.
Cristian Garcia . 2024-02-01
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yet again another great experience at brewdog exchange. Great atmosphere amazing music. Danny and jamie provided great service will be back for next wings wednesday
hannah forbes . 2024-01-31
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A great team that always provide five star service. Jamie and Danny served us tonight and made us feel at home. Great recommendations and will come back very soon. Thank you so much!
Victoria Rose . 2024-01-31
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The offer seems worthwhile, but it's an absurd lie. We waited with my family for almost an hour to receive the first order, even though we included food from the menu for our daughter. What a terrible service.
Rafael Machuca . 2024-01-24
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First time there, food was excellent very friendly service will be back again
Melanie Yeoman . 2024-01-23
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Love this BrewDog! Staff are really lovely, down to earth and friendly. Food is fantastic and there are plenty of gluten free options. And drinks of course are lovely A great place to chill with friends or have large groups I recommend the cauliflower!!
Daniel Cairns . 2024-01-14
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Visited brewdog at 3pm on Friday after the new year, so It was unusually quiet but that suited us. I was delighted to have booked a comfy booth and be allowed my dog in. The staff were super friendly and the beer great! Food was okay. Felt it was a bit over fried. The batter was quite hard and it took a long time to prepare but overall enjoyed our visit.
Sharon . 2024-01-06
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The food is poor value for money! Add chips for £3.50 - and get a small enamel mug of admittedly tasty chips which wouldn't fill a hole in your teeth! Their flagship Punk IPA £6.25 a pint is also shocking, you can get it cheaper almost everywhere else.
Alan Gibson . 2024-01-05
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Knowing Brewdog mainly for their craft beer, I was extremely surprised at their food offerings and the size of their bar on Lothian Road. It's kitted out with a solid industrial feel with loads of seating on ground level, upstairs and outside. Their burgers were delicious - we tried the Patriot with smoked bacon and cheese and the Jackpot with chorizo, black pudding and blue cheese. You can order a gravy for burger dipping delight but I would give this a skip as the gravy was merely a stock cube in some water! Terribly thin and watery and bland! Defo not the 'awesome real beefy gravy' as described on their menu. The Korean BBQ with sriracha dip had a definite kick to it but very finger licking. The Mac n Cheese was possibly the biggest disappointment as it was mac n bacon bits with no cheese. It too was bland, and a lot sad! However, beers, gins and rum was excellent as was the service. I'd defo dine here again, but only order burgers and beers!
Tartan Spoon . 2024-01-03
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I come here regularly as we book the private events space every two weeks. It’s a brilliant BrewDog pub! Staff here are lovely, friendly, attentive and helpful. Food is tasty (if not slightly inconsistent). And the atmosphere/ set up is as good if you’re on your own for dinner or you’re in a big group!
Cameron Gibson . 2023-12-24
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Excellent food, drinks and service. Everyone was super friendly and helpful
Irsa Bag . 2023-12-23
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Still an excellent spacious bar and great table service. Just a shame that the kitchen is so small so only does the Brewdog burger menu. Not been as impressed by the post lockdown staff as much as those that used to run this place. A lot of the friendliness has gone. Recent price hikes on the food menu are a bit steep too. I still go back but not as regularly as before
David Nicoll . 2023-12-19
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There's not much to say about Brewdog, as it is a very well-known brand for its quality products. The food was good, and the staff was very attentive. The prices for the burgers are on the higher side for pub food, and the main issue is that the chips are served separately. Definitely recommended as a place to visit.
Chris A . 2023-12-10
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Food was very good , I went for wings Wednesday and it’s supposed to be bottomless wings , I ended up leaving the place starving because it take 45- 1 hour per plate of 5 chicken wings so I gave up after 2 hours , it’s a pity as the wings where very good
Ciaran Fagan . 2023-12-07
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I had a disappointing experience at this pub. Despite requesting normal BBQ sauce on our chicken wings, they arrived excessively spicy with cajun spice on it. When I addressed the issue with the waiter, he denied the spiciness multiple times and claimed it was just a bit of flavor. Additionally, he falsely insisted that the kitchen only had BBQ sauce with cajun spice. Moreover, this spiciness was not even clearly marked on the menu anywhere next to the wings shared plate. No adjustments were made to resolve that, and when our burgers arrived with the correct (not spiced) BBQ sauce, it became evident that he had previously lied on that. The unprofessional service, coupled with overpriced and stomachache-inducing food, makes me hesitant to return. I advise you not eating there. Moreover, fries were to be paid as an extra to the burger and were literally a total of 10 skinny fries counted in a very very small cup. We had buffalo chicken burgers The patriots And chicken wings (share plate) with onion rings
greta bruno . 2023-12-04
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Brilliant pub, lovely staff, great beer!
Alexander Marchi . 2023-12-04
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Daniele (the Italian with the great tan) was a great server and went above and beyond to make our experience memorable! Even after a blunder with our food, he made sure to make it right.
Sydney Green . 2023-11-29
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Great choice of beer to try, really lovely food, and wonderful staff, especially the Australian man who was so knowledgeable and friendly.
A . 2023-11-20
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Solo paramos a tomar una pinta,la cerveza muy buena y servicio excelente
Alejandro Bobes Sanchez . 2023-11-19
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£18.25 is above the average price for a burger and chips in a pub, the quality was shocking. The batter on the chicken was grey, there was barely any meat inside, mostly just tough skin. No way I'll be back.
Marc Hunter . 2023-11-08
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Good and drinks nice food, delivered coffee with no spoon or sugar, managed to find some , but it sounds like coffee is not a popular request here. Very nice place and atmosphere.
Matthew Pope . 2023-11-05
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Staff were friendly and beer and food were really nice but after our order was taken I think the order was either mislaid or not passed on. One member of the party did not get their drink for around 15 minutes and we had to ask about it. After around half an hour we also had to ask about food as we were going to a gig across the road at Usher Hall, and it felt like it was only at that point that the order was given to the kitchen. We ended up eating our food in a bit of a hurry.
Carl Jones . 2023-11-02
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Food was good but not great. The staff was very attentive, though I have to say that the bar/restaurant was empty when I got there in the afternoon. Beers were enjoyable. Like it here.
Dominik Jager . 2023-10-24
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Normally am a big fan of BrewDog but was pretty disappointed today. The service was great but value for money was lacking. Went for a plant based chicken style burger with avacado, red onion, cajun mayo and coriander. The burgers are pretty small and considering you pay extra for fries/any other sides, you are really paying £15 for a small burger. Fine if it's good but mine today had ONE very minimal piece of avacado, a few measley bits of red onion and a very small amount of coriander. I don't know if they were running out of ingredients but it was pretty pathetic and definitely not worth £15. 2 small burgers, a few sides, 2 nanny state beers, a kids meal and an apple juice was over £50 and that includes an Equity forPunks discount.
Abigail Martin . 2023-10-21
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Friendly welcome and great service. Fine for a quick pitstop or group catch-up. Music was just the right background level and the venue was warm. Food filling and beers tasty.
Wendy . 2023-10-19
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Great location, atmosphere and staff. Food was good but not amazing.
Rita Harrold . 2023-10-13
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Food was great selection of beer is great, staff awareness of things they do was sparse. On 3 separate visits in the space of a week I was told several different things relating to the same topic. I asked whether they do growlers and was told they did so I went back the following day to get a growler and have it filled with a beer to take home, was told they could only sell me the bottle and no alcohol after 10 due to Scottish licensing which being English I wasn’t aware of this. So I’ve come back less than a week later to now be told they don’t sell growlers. The manager said last week they did and then the assistant manager today said they don’t, they need to get their facts right before saying one thing. Staff were just wondering about aimlessly and not attending to empty plates and glasses on our table. I ordered a drink on the QR code and didn’t exactly turn up quick considering 3 staff behind bar and 1 customer at the bar. Appalling, won’t be back to this particular BrewDog again
Joe T . 2023-10-11
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Nice big Brewdog pub on Lothian Road, near the city centre. Very good variety of beers, well mannered staff, only downside: the price, £6.25 for a pint is expensive, especially if on a night out with friends. Overall, it's a nice place.
A R . 2023-10-03
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Friendly staff, nice drinks and great atmosphere
Souvina . 2023-10-02
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Amazing meal! Lorenzo was our sever and he went above and above to ensure the best experience. Thank you! we’ll be back for sure
Elliot Lees . 2022-05-02
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Staff are very helpful. The beers were offered for tasting and the food was quick and perfectly hit the spot. I had chicken loaded fries and the boys had burgers which they loved.
HYDRA . 2022-04-20
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Group of 4 of us came in at lunchtime on 6/4/22. Place wasn’t busy, made order and after 30 minutes asked how long it would be, was told 10 minutes, waited another 10 minutes and was told tour orders still weren’t ready. My colleagues had to go back to work so I waited behind to have the food as takeaway. Was offered a 20% discount but really should have been 50% or free. Also, while we were waiting people came in after us and got their orders before us.
Gabriel Lobb . 2022-04-09
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Had a few issues with food, but our server Emma was more than accommodating and made our experience very pleasurable! Great staff.
Henry-Morgan De Witt . 2022-04-09
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Beer is brilliant and on brand, you know exactly what to expect and it doesn't disappoint. Best of all you had a selection of ales on tap that you couldn't normally get which means time to settle in and get some food to go with it. Lucky enough to have an amazing chorizo and black pudding burger which was mouth-wateringly good.
D James . 2022-04-07
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Great beer but overpriced and low quality food
Richard Urquhart . 2022-04-03
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Quite expensive but best burger I've eaten out. Can't wait to go back 👍🏻
Mike Anderson . 2022-04-02
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Terrible experience arriving here at 9pm as a group. Took a seat and was told we can just come in and sit down!!all we wanted was drinks but told person was away to finish shift so no one was able to serve us! Honestly could not believe this. The group I was with works for a company where good service was valued! Manager sent staff over to tell us that Zero leadership/ownership! Fair to say no one in the group will return! Walked across road and got exactly what we wanted!
Tracey MacKenzie . 2022-03-31
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Good vibes, great beer. Buffalo fries made my eyes water. Great staff.
Laura Grinsted . 2022-03-11
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We only came into this bar for a swift drink, food was great.. the ale was great, but one person stood out from the rest and I believe she was running as manager for this bar? She has great knowledge and very thoughtful towards the public. Definitely back in here when passing through
Jordan Dawson . 2022-03-05
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Table service or the bar, great advice on beer and great friendly staff... Shelter for a smoke or vape and chilled music for chatting or listening. All around great atmosphere,early or late...
Jay Caw . 2022-02-27
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Nice pints and staff friendly, however, there was a massive wait for food which was annoying as it was one of the reasons we went and booked a table as a group.
Neil Caplan . 2022-02-26
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Great service as always - between draft and bottles a fantastic journey of stouts - keep up the great work! Stopped for food today still meeting their amazing standards
Ricky Campbell . 2022-02-26
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Usually a decent choice of beers. My favorite is often sold out.
Mad Shrimp . 2022-02-20
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Over priced, lousy food and poor service. Brewdog have become everything they were supposed to stand against.
Michael Chisholm . 2022-01-31
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Lots of vegan options, really good food if you want to have a tasty dirty burger and a pint.
Rebecca Clarke . 2022-01-28
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Popped in while walking past on a little trip to Edinburgh. Had two kids with us three adults but they’re fine with that before what I seem to remember was 8PM. The atmosphere, the staff and the drinks were all absolutely excellent. Very happy we stopped!
Sam Shaw . 2021-12-26
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Hi it was great safe and well spaced out table service was OK, not as busy as I thought it would be definitely go back
Peter Elliott . 2021-12-18
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Glad to see Brewdog back open at the airport. Avoid Weatherspoons and get a great beer before you fly. Bartender Marius was great.
Mark Bell . 2021-12-17
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Aye it was okay. The gin is expensive you need to pay £10 for a gin what is that all about??
kev whiteford . 2021-12-14
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We got given a really nice seat! Comfy little booth up the back. The day was going quite well but then our food took ages to come after we ordered it and it wasn’t even that busy. We all know hospitality isn’t the most glamorous or enjoyable of roles sometimes but the waitress made it very obvious she didn’t want to be here. While this does not change the food, it certainly has an effect on the experience. The food didn’t need a moody waitress to be ruined, it was already quite disappointing, especially for the prices they are charging. Very overpriced for very average quality. This will probably get a reply from someone who works there saying the usual “sorry you are disappointed bla bla bla…we pride ourselves in using the best ingredients bla bla bla” well whoever told you those ingredients are the best, they are trolling you, your food is average at best.
Eugeen . 2021-12-05
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Good beer, fantastic tandori lamb burger and the staff are awesome.
Brian McGrath . 2021-12-02
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Unfortunately I did not take pictures but food was excellent as well as the service. A place I would take a friend and I would definitely recommend.
Ana Isabel Fernández . 2021-11-24
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Worst online table ordering system I've used so far. Harvesting user details for no good reason.
Mark Smith . 2021-11-19
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Excellent beer choice staff very knowledgeable and the service was very good.
john robinson . 2021-11-19
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Great selection of beers as you'd expect, really helpful staff and will definitely be back....
Jpw Wilson . 2021-11-16
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Having recently got a dog, we needed somewhere dog friendly to take our daughter for dinner after driving 7 hours from the Midlands with her belongings. We were originally going to go to another pub but they didn't have space so we took a chance and turned up at Brewdog without a reservation. Even though it was very busy, the staff were incredibly welcoming, and found us a table upstairs in a booth, where Alea (our dog) could tuck herself away under the table. We'd only had her two weeks, and she'd never been anywhere that busy before, but she settled down and was quite happy. My wife and I had the Cluck Norris and Buffalo Chicken burgers and they were some of the best chicken burgers we've ever had - delicious! Our daughter is vegan and had the Clucky This Time burger and loved that too. On the drinks, I have to give a special mention for the Jet Black stout - one of the nicest pints I've had. Rich, dark, smooth - just perfect! The decor is great, and our booth even had power sockets in the end of the benches where you could plug in and charge your phoe or laptop. Overall, absolutely brilliant and well worth a visit - thanks Brewdog!
Gordon Mullan . 2021-11-14
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The bar team couldn't have been more helpful, tasters and advice galore (mind the mulled cider, it is an taste that needs to be acquired). Like all BrewDogs not cheap, but you do get what you pay for.
David Hill . 2021-11-08
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Stopped in for dinner while touring Edinburgh. Lively atmosphere, friendly and helpful staff. We ordered burgers and Mac and cheese. All were really good. Waiter gave wonderful beer suggestion. Very nice place for a drink and bite to eat.
Brian Saylor . 2021-11-06
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Great place to enjoy amazing bear. The staff is friendly and very prompt.
Alexandra Pasare . 2021-10-30
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Sehr freundliches Personal, gutes Essen und viel Auswahl an Bier. Bedienung wahr schnell und freundlich, kaum fünf Minuten Wartezeit auf KellnerInn
Goran Mitulović . 2021-10-28
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I paid over 12 pounds for food that barely scratched the surface of my hunger. This place is incredibly expensive for what you get. My burger was around £12.50, and I had mistakenly assumed that because of this price, it would come with a side. I was sorely mistaken. You have to add sides, and each is far too expensive for what they're worth. The minimum total for a burger and a side is around 15 pounds, and the portions are not generous. My burger tasted good but was a pitiful size and only had about 3 components inside. Additionally, the drinks are very expensive. You'd expect you'd be able to get a Punk IPA for a decent price in a Brewdog bar, but this is absolutely wrong as it costs £6, which is ridiculous. Overall, don't bother coming here. If you like brewdog drinks, stick to buying them from supermarkets or other, cheaper pubs.
Ryan Arnott . 2021-10-24
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Great beer selection + lamb burger is delicious!
Tessa . 2021-10-22
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The flag ship bar of BrewDog. A fantastic bar situated in the center of Edinburgh. One of the best ranges of beer that you could possibly hope to experience in a bar. Very helpful staff who are very accomodating. Good COVID-19 awareness practiced in the bar. A definite visit when your in Edinburgh. I suggest the Elvis Juice IPA.
Fraser C . 2021-10-12
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Our first time at a brewdog bar was a right choice to make at this location! The servers were very nice and kind and there were many options to order from. The food wasn’t amazing and there was a shortage of buffalo sauce on buffalo wings day (🤷♂️) but other than that it was quite ok. The seating behind the bar is very bad in my opinion (you can see all of the back of the machines that are on the bar and it’s quite dirty)
Yoad Privash . 2021-10-09
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Great place, friendly stuff, wide range of beers, slightly more pricy
Jan Riha . 2021-10-02
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Once again let down by BrewDog. Waited in line for 10 minutes behind one person yesterday with 4 people behind me waiting, only one person on the bar who i felt sorry for as his colleague who i had seen serving once we entered then preceeded to go on their phone and not serve anyone. Walked out after waiting so long. Place looked nice, shame about the service.
Dominic Egerton . 2021-09-14
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Nice bar and lovely staff but we went for the wings Wednesday which only had the vegan cauliflower not seitan wings on offer which wasn’t specified. Had chicken ones as well. The wings just weren’t to our taste. Wouldn’t eat here again. Beer ok but £6 a pint is a bit too pricy!
Eleanor . 2021-09-05
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I am a fan of Brewdog so it is with a heavy heart that I can't give 5 stars. The staff were very pleasant but the current covid situation seems to have presented a lot of confusion. I was booked in and when arrived waited a few minutes to be seated. There were two us and we weren't ready to order straight away so awaited the return of the staff to take the order, but after 10 mins had to approach the bar for assistance. I really didn't know what I was suppose to do, having been seated we were told someone would come back for our order, on the table there was a label saying 'order by the app' and I saw other people going the the bar to order. When we eventually got our burgers they were only moderately warm, but full of great flavour. We reckoned they had been made for sometime before they were actually served to us. So great flavours all round, nice friendly staff, but overall not the best experience. I just hope things get better as we get back to a more normal service.
Robert Smith . 2021-08-26
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Went for a business dinner with a partner. Wanted to enjoy a few pints and a good old Brewdog burger. Unfortunately this restaurant does not hold up to the standard after the pandemic. We ended up waiting for food for 1.5h, food was served barely warm. Waitress at the front didn't even scratch to get us seated. She invited us to the long table, when I asked if there is a place with a bit more privacy, i was given attitude and told she would need to look around. Ordering first pint of arrival stood at the bar for few minutes while 5 people were walking behind the bar back and forth ignoring me trying to draw their attention, ended up going to the table and ordering food and pints online. Men and women toilet do not have social distancing in place, seemed to have turned into a small conference room where people were having a banter. Whilst enjoying Brewdog at Glasgow, was extremely disappointed and frustrated when visiting Brewdog Edinburgh Lothian road.
Alex Bolhovitin . 2021-08-19
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Food not very good staff not nice won't recommend it
Agnes Low . 2021-08-17
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Great choice of beer and able to test them. The only thing letting it down was the food… I ordered the truffle cheese fries and was very disappointing, came with no cheese… and tasted just like frozen fries, no taste to them at all so had to use plenty of chilli sauce.
Joel Simpson . 2021-08-15
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Great bar great beers great atmosphere
Z and Saffire . 2021-08-15
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Really disappointed in the language other people used in the table next to us. Really cut out visit short. Staff need to be more aware.
Rorie Geddes . 2021-08-14
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Amazing food and drink with incredibly friendly staff.
Ethan Harman . 2021-08-12
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Great food .patriot burger outstanding. Was in TGI Fridays night before,this beat it hands down.great staff very good service. Well worth a visit
peter lynch . 2021-08-10
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Dropped in for a couple of hours and some great beers. Large airy bar, table serviced by very attentive team, good around experience and recommend to all beer lover's 🍻👍
Paul Salmon . 2021-08-01
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Poor show from brewdog. Vegetarian food was very poor, thrown together really. The beer is nice worth a visit but the price is too extreme for a burger and a beer (maybe if they had included better ingredients, not cheap versions it would have been better) Get a grip brew dog get a grip! Profits must be great but your vegetarian clients feel misunderstood!
Dino Melia . 2021-07-31
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The beer school was so fun! Christie was the absolute best, super knowledgeable and passionate about beer with tons of suggestions for pairings and getting the most out of the tasting experience. It was super chill and interesting, highly recommend!
Karah Dunn . 2021-07-26
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We went for the bottomless wings on Wednesday. They said that the Temple of Seitan wings were not part of the Wednesday deal despite the website saying that all three wings were a part of the deal. So either this branch was wrong or the website hasn’t been updated yet? We ended up going with the buffalo cauliflower wings instead and we did enjoy them a lot- just disappointed as we had different expectations!!! Our server was so kind and lovley however the service was painfully slow!! We were warned that the wings would be about 45 minutes and were fine to wait however it ended up being about 1.5 hours until food arrived. Had to leave not long after so didn’t get to enjoy the bottomless deal as we didn’t have much time!! If you are going for the bottomless deal, make sure to go in a small group as they give you a lot of wings on your first portion and so you may not want to order many more!! Get a group so you can get several rounds hahaha (and make sure you have the time!!) Love brewdog, their drinks, and their carbon negative mission etc. This branch also has a great atmosphere, friendly staff, and love their craft beers. Just disappointed with how this deal played out! But I suppose it could have been an off day! Pictures are of the cauliflower wings and the chicken wings
Scarlett Attari . 2021-07-23
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Really good. Knowledgeable servers who guided us to excellent BrewDog choices.
Elaine Thompson . 2021-07-22
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Ok, I enjoyed the vastly overpriced beer. Did it taste significantly better than the cans from the supermarket? No, it truly did not. Next, the underwhelming food... The buffalo chicken burger we had was poor - Very one-dimensional and unimaginative flavour wise: salt, more salt and chilli - Couldn't taste the chicken itself at all, let alone the cumin and other spices. Furthermore, the burger didn't come with any salad and the burger buns were dry and insipid - It was Just Plain Boring. We left disappointed.
Jez Phipps . 2021-07-21
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Top notch brewdog. Great outside seating. Inside looks great. Staff where very helpful. As a crafty they had loads of guest beers on. I was very happy there.
John Nicol . 2021-07-19
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Nicely run Brewdog outlet, usual excellent choice of beers with a range of styles. Had Wings Wednesday, all as expected and good value for money. Staff were knowledgeable about beer, the environment was clean and I was given a well located table. All very positive.
Julian White . 2021-07-17
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Just ducked in out of the rain, and didn't stay long - but fast service and, as always for Brewdog, good beer.
Kelly Jones . 2021-07-02
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Exceptional beers, fantastic food and great staff. We had friends with babies and were extremely accomodating.
Chris Mitchell . 2021-06-28
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Great variety of beers plus you can sample the beers before you buy .
Dean Humphrey . 2021-06-24
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I tried a beer called Dream Catcher, worst thing I've ever tasted. It tastes like expired sparkling wine. Burger was ok.
Vanessa K . 2021-06-23
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Beer was excellent as usual and the Lamb Burger was very tasty
Liam McDowell . 2021-06-22
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Good food and drink, but they treat their staff very badly, so stars deducted for that.
Graham Smith . 2021-06-21
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Absolutely love this place. The staff are super friendly and helpful. Can't beat a beer and their wings 🙌
Dan D . 2021-06-08
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Always a pleasure to have a drink/ food here. Staff are lovely and great customer care. Food is amazing too!
Dounia Ben . 2021-06-07
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The wings are amazing. Spicy but not to spicy a little kick which I really enjoyed and a good amount of drink selection, I had a brewdog beer which had chocolate in it it looked like a Guinness but goes amazing with the spicy wings
smileyjones85 . 2021-06-06
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Service and food were averages.
harry fu . 2021-06-01
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Fantastic beer selection as always. Friendly and speedy service for beverages, but the food took best part of an hour to arrive - although when it did it was hot and fresh and tasty
Aisling McGuigan . 2021-06-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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coolchickenoldmustThey serve Pakistani food mainly that what they claim and being a Pakistani and a food lover, the taste and the quantity mentioned is terrible and not authentic taste as well. The manager of the restaurant with a beard is not welcoming and is a rude person. Completely bad experience.
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