Brewers Fayre Old West Quay in Hartlepool

Lovely, friendly and helpful staff, nice food and bargain with voucher! Great views too, looking over water to Trincomalee.

Jake was very friendly with a great sense of humour! My colleagues and I regularly visit the restaurant as we stay in the hotel a lot and Jake is always pleasant and makes the experience memorable. Thank you!

The pub had a nice and pleasant atmosphere. All the staff were friendly and on all three evenings the food was well turned out and lovely.

When my husband and I arrived, the reception staff were welcoming and kind. When we went to the Brewers Fayre we were welcomed by Ginge (Amy) she is a very up beat confident person who liked a joke which made you feel very relaxed and welcome, so was Paul the barman. Lauren served us, and also liked a joke and was very attentive, made our meal a very pleasant experience. When our food arrived it was perfect . It was lovely our rare steak cooked to perfection thankyou Martin. We will definitely be coming back again .

Lovely staff particularly Ginge! So welcoming. The food was so nice we ate here twice in one day! We had vegetarian food and found the choice to be good.

Absolutely amazing service from Ginge & Martin. Friendly, professional great with the family, nothing was too much to ask. all round fantastic!!

We stayed at the nearby Premier Inn and came here for bar snacks and beer in the evening. The staff were so friendly and really enhanced our visit. Ginge was particularly friendly.

Pleasant atmosphere, food was really nice, and great service from Ginge who recommended the festive cocktails

Great friendly staff and service to match. Food & Drink top notch too. Highly recommend. Thanks guys.

Lovely restaurant right next to the marina. The staff are always very helpful and friendly! -Thanks again Ginge and Lauren 🙂

Great service great staff great food, great venue, would recommend to others. Great value for money

Ginge had the best service on my golly god! She was amazing, I am swept off my feet, free pint anaw, 😘

We stayed at the Premier Inn and ate there for Dinner and Breakfast. The staff were amazing so attentive and nothing was too much trouble, especially the young man behind the bar, he made us feel so welcome. The food was good and there is an excellent choice of dishes. Definitely recommend this place

Great spot for food and drinks with family and friends the staff are really friendly and helpful couldn't fault it

Jack was really friendly and quick to serve behind the bar. The restaurant was clean and the food was quick. On the better end of Brewers daters I have been to.

Excellent service, the people are very friendly and helpful, especially Ann, every day all the rooms are clean and dirty

Ginge’s Quiz! We came for the quiz and had such a great time! Quiz host is lovely. We’re sad to hear she is leaving but will be an asset to any team! Ginge is absolutely brilliant!

We went along for lunch to Brewers Fayre yesterday. We were met by pleasant friendly, hardworking staff. We sat in a comfortable environment , pleasant background music. Menus were provided promptly. Our meals arrived promptly and were freshly prepared and well cooked and tasty. I...

This is a great place to come for food especially with the children as the softplay area is great to keep entertained.

Stayed at the premier inn for a karate competition and the staff were fabulous in the pub for breakfast, came in an hour early to make sure we had everything and were so lovely with us all especially the children. What fantastic dedicated staff!!!

This pub is very welcoming. All the staff are very friendly and helpful. The food is always good and they cater well for people with dietary needs.

Served at the bar by Paul. Very pleasant bar man. Very helpful and friendly. Food came quite quickly and was very nice. Bar wasn't too busy so it was a nice evening out.

Like always when we stay here, superb service, very friendly staff, can't do enough for you. Had breakfast and evening meal and food was lovely

Ann, Amy - credit to the company, welcoming and nothing too much trouble, exceptional service, thank you

Fantastic server made our stay most pleasurable, will definitely recommend and will be coming back again

Good food, polite staff. Jake was very welcoming, very helpful i would give his customer service 10/10. To be honest all the staff are up there really good team

Really friendly staff members, lots of tables and parking is free for 3 hours. However, the pub was cold.

Really good place for lunch staff always friendly and food is good. Lovely views out over the marina and the Trincomalee. Local sight to see

Fantastic breakfast options with friendly staff come here a couple of times a week would highly recommend food is amazing

Great food and great staff :) server Michelle was perfect! Food came out quick and tasted soooo goooood

I stayed 2 nights in the premier inn next door and had breakfast on both days. I was served by Ann & Collete who were very attentive, friendly and helpful. There was a good selection for breakfast and worth the money.

Friendly staff and nice food, great surroundings and lovely views out of the window. We'll be back soon.

Great service from Jolce and Martin! They were really pleasant and made everything easy and done quickly.

Everything was amazing! The price is fantastic for everything that's provided and the staff at the Old West Quay are 5* nothing is a problem or too much to ask. We where served by collette, Ann and debs. All staff where great making sure we...

Really lovely staff, very polite and amazing food, good service from Jacob. He had great people skills and couldn’t me more helpful. Would highly recommend.

The best and most varied buffet breakfast we've ever had and in nice surroundings. Excellent service too from Ann & Collette.

Staff are friendly and clued up on Gluten free. Food is prepped and cooked separately. Manager oversees once allergens are highlighted. Great service.

Food very nice, good selection and all food available. Service was great. Paul behind the bar was very friendly and jovial. Always a friendly atmosphere whenever we go.

Great customer service and very polite food is always amazing and cooked the way it should be from michelle

Had a lovely meal today, food was perfect. Amy was very helpful, Both Ann & Michelle were very polite when bringing our food. Martin made the most lovely desserts for the kids & mand made our time in the play area so fun. Was very...

We stopped off at Old West Quay in Hartlepool Marina as a pitstop, the pub had a friendly atmosphere and the food was decent.

Fantastic food. Really well looked after by the bar staff (special shout out to Martin, a real gent). Thoroughly recommend this place to everyone!!!!

We love our visits especially when we get looked after by a lovely smiley scouse - Mandy. Our visits are always a lot more welcoming. Has the patience of a saint with my children, thank you!!

The carvery was delicious and staff were very friendly and professional, the restaurant was lovely and clean

Really nice atmosphere, food tasty, also had food previous evening. Ann really helpful and friendly.

Brought my granddaughters for soft play and lunch it was a pleasant experience, kids played in the soft play area then we had lunch

Welcoming staff with lovely atmosphere. Food was great value for money. Would return, plenty of free parking.

Menue has changed and options displayed on the menu were not available. Regularly use this resteraunt but definitely disappointing of late

Lauren and the team are really helpful and friendly! They take extreme care when dealing with allergies and the food is really good.

Brilliant service and yummy food. All the staff were friendly and pleasant too, will want to come back here as soon as we can!

We thoroughly enjoyed our visit to this pub! The staff was incredibly friendly and attentive, making us feel welcome from the moment we stepped in. The food was of excellent quality, and the cleanliness of the place was truly commendable. A definite go-to spot for...

Great food, drink and atmosphere. Staff welcoming too! Sitting overlooking the marina is so relaxing.

My late father, my Mum and me used to come here for meals and today I brought my Mum here for lunch. The food was piping hot and the service (as always) was exceptional. Our server today was Ann who is always busy but never...

What a lovely friendly welcome from Ginge and Lauren, both Ladies were really great and very helpful a real credit to Brewers Fayre, as was the young Gentleman behind the bar on Saturday night, sorry we didn't get his name. Ann looked after us for...

Popped in for coffee place is still looking tired, prices have jumped up best thing about the place is the music well it was till rap came on.

Three day stay in Hartlepool for the folk festival. One early evening meal and three breakfasts. A warm welcome from the staff every time, good food and coffee, great service, and in a nice spot on the quay. We stayed in the Premier Inn which...

Came here for 10 nights on a solo work trip staying at the premier inn which is attached to the restaurant. I got the meal deal with my room which includes a buffet breakfast and a 2 course meal for dinner. All the staff were...

Great breakfast and very helpful cheerful staff. Would definitely recommend it to anyone. Clean and tidy with a good selection

Great pub, great staff, great food and drinks. The staff are very genuine and warm and friendly. Choice of food very good.

Fantastic service from Ginge!!! Helped me find the perfect wine and was so accommodating. Thank you so much for a lovely evening.

Ann provided a really nice, warm welcome to breakfast. It’s always great to start the day off by meeting friendly people.

Perfect view and loads off great options for food also great service from staff making sure you have everything you want/need

came for dinner and deserts for nieces birthdays, the kids lived it in and out the play area and the girl was so good with them even visiting the table to interact with us and them, food was good staff were excellent especially the manager...

We had dinner here our first night in the area, a combination starter which was tasty with a side of chilli and cheese chips. Just the job. This morning we are heading off home, called in for coffee. I asked if there was any chance...

We throughly enjoyed our visit to the Old West Quay. A big thank you to Lauren who went above and beyond to assist us in getting a taxi. 10/10 for customer service.

Come here on 26.09.2023 I always come here and have a great experience but this was the worst I ever had. Firstly it started with walking in the restaurant we found a table and sat down as we were looking at the menu a woman...

Breakfast was hot and a great variety all the staff where friendly every morning and Ann was been exception very friendly and tentive nothing seemed to much for her shes an assett to the buisness Thankyou Ann

The establishment was very clean and tidy and the team was excellent and couldn't do enough for us. Ann and Collette were our team and they were very pleasant and helpful. The main food we had was served both hot and cooked to perfection and...

Nice venue, overlooking Hartlepool marina, food was delicious, I had the gammon with eggs, decent portion and cooked to a T, bottomless coffess and drinks were excellent value too, staff were really friendly and attentive too. Will definitely go back if in the area.

Breakfast was great Our hostess Ann Collete was very polite and gave service with a smile Being vegetarian it is good that there is an alternative for us Food was cooked well and it’s a pleasant setting by the marina

This was an excellent meal and very innovative especially my naked chicken fajita burger. Everything about it was an exciting experience and beautifully presented. I would like to congratulate the chef and kitchen staff particularly - Ginge, Boo and Karen.

We’ve had a great time. The food was lovely and the staff couldn’t be more helpful. Ginge and Lauren, we’re very attentive making sure we had everything we needed for our meal and ensured the kids food came out quickly. Jake on the bar was...

Absolutely fantastic service and great food. Staff member, ‘Ginge’ went above and beyond especially for our little girl with a milk allergy.

We held our daughter’s 5th birthday party in the children’s soft play area today. Absolutely fantastic service from start to finish! Mandy and Charley led our party and they were amazing. Nothing was too much trouble and all of the children had a lovely time....

First time in this restaurant,the view was lovely over the sea, food was good and the waitress ginge knew her gin combos. If in the area it's worth a stop by.

Lovely view to the marina. Very clean area and friendly staff. Prices decent and toilets very clean. Will come again!

Very Helpful made me feel welcome. The only down side is having to write 100 characters are you for real trip advisor

Had a lovely evening at the Brewers Fayre. I had a mixed grill. Very nice, My Girlfriend had a chicken burger she enjoyed it. We had some cocktails and was served by Katie and Ginge. We thoroughly enjoyed our blue lagoon and sex on the...

A pleasant welcome and efficient friendly service from Ginge and Michelle on arrival. Nothing too much trouble. Breakfast was good value, sausages tasty and plenty on offer. The only part that gave slight disappointment was the plates were cold and temp of coffee and food...

I've been staying at the Premier Inn next door for 3 weeks with work. Breakfast is at the brewers fayre and I've no complaints at all. The staff are super friendly and very welcoming at breakfast and after a hard day's graft. We've eaten dinner...

Great service thank you enjoyed food with 40 percent discount aswell it was like buy one get one free

absolutely amazing food, good play area for kids really enjoyed it! Will defiantly be making a return again!

Had a wonderful time, the bartender Lauren was very warm and friendly. Atmosphere is always pleasant and the price of drinks is quite good considering inflation. Will definitely visit more often.

Warm, friendly pub Ginge made us feel so welcome! First time coming here and wont be the last! 5 stars all round!

Excellent friendly bar staff, with great sense of humour, thanks Lizzie. Good venue to sit outside, enjoying the Hartlepool weather and a pint or two after work...

I had a major issue and Ginge went over and beyond to help me resolve the issue fantastic customer service and a great help considering I'm not home

Great atmosphere tonight there was a fantastic singer in , everyone was enjoying themselves , good was delicious and service was spot on , drinks served by Paul , Lauren took the order and Michelle and belle gave great service with a smile , best...

We've been before when using the Premier Inn. The servers are brilliant, nothing is too much trouble.

From child one(Annie)- “GINGE (waitress) WAS SO NICE TO US MY FAVOURITE WAITER EVER, she was super duper nice, I have never seen such a friendly waiter in my whole life (and I have been in plenty of restaurants) I wish to see her again...

Super efficient and friendly service. Lovely harbour side setting, big spacious restaurant. Special mention to Lauren for her efficient and very friendly manner - a great ambassador for the venue.

Absolutely brilliant and thorough service. My partner is Gluten intolerant and Ginge went through all the allergens to make sure everything was fine for him to eat and also provided alternative items. It was lively to come somewhere and have them go through all the...

Friendly staff, great offers & prices, happy to recommend to others and certainly I'll be coming back ☺

We are a trans couple and this bar is one of the only places we feel safe and comfortable drinking in the town. The staff are warm and accepting, the food is good and the environment is so welcoming. Couldn’t recommend more, especially if you’re...

Lunch with friend. Hadn't been for a while so popped in today 24/8/23. Had the 2 meals for £10.49 deal & desserts for £2.49 each. Had a little wait for our food , but it was lunchtime & quite busy. I had lasagne & my...

Fantastic location, lovely view of the Trincomalee. Great service, friendly staff. Good selection on the childrens menu.

Had such a warm welcome from a lovely young lady called Isabelle, all the staff were top notch ..couldn't have asked for a better service. Professional and so friendly, will definitely be recommending to friends and family

Me and a few friends decided to choose this restaurant for food before the trip to the cinema on Saturday 19th. All I can say is just wow. Food was unbelievable. Service was great and can’t fault the atmosphere that the place brought. It was...

We came for breakfast which was absolutely lovely. Plenty of choice and quality products used. Kids loved it and it is great value for money. The staff are friendly and nothing is to much trouble. Defo worth a visit for breakfast.

Great service and very helpful friendly staff. Highly recommend . Food was great and had a welcoming atmosphere.

Ann Collette served us. She was lovely, helpful and made us feel welcome. Breakfast was tasty as ever.