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4.0

Based on 53 opinions finded in 1 websites

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Nº 439 in 736 in Oxford

Score
OpinionsNoteGoogle534.0

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I order samosas and paneer from Deliveroo Samosas are really sour Really disappointed

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Gurdyal Sangwan . 2024-09-16

MORE AT Google

May I please know why your paneer tikka masala is so sweet? What does the word Tikka masala mean? So dissatisfied and disappointed. Kindly amend your sugar/ sweetness levels Also sadly this portion of paneer was burnt, rubbery and bitter.. Unable to eat even a spoon of the curry. The naan we received was not cooked. It was cold , soggy and had uncooked bits. The samosa chat was despicable. We could not eat the meal in the fear of having stomach issues. Maybe today’s orders were not made well. I request you to kindly take this review on the chin. It just was not suited for us. We ordered because this place was recommending by friends.

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Sneha Sunny . 2024-01-18

MORE AT Google

I have ordered food from this restaurant at 6:30pm ....and they didnt delivered to me until 8:30pm ...First they told me driver is back and they delivered it on reception..i went to both the reception in my accomodation and they checked camera amd told noone came there to deliver any food and i understand it was a lie from the restaurant....again i called then and when i asked them they are telling deliveroo is thirdparty and they are not responsible..and very rude behaviour from the staff and he cut the phone without properlyhearing my full sentence....i tried to call them but they havent answered or may ne they blocked my number ......and they havent refunded my money..They also told me its very busy day and we dont have any time ....I dont know how they are rated in good from (lesss than 50 reviews is only good ) like this...Their attitude and way of talking was really bad and its very shameful...... And if you check recent reviews they are rated as 1 star especially on delivery and rudeness to the customer..There is nothing more to explain... never ever recommend this place ....dont order anything online from them..... Its vary bad 👎 The very first experience in my life...

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Aiswarya Tom . 2022-08-17

MORE AT Google

Didn’t deliver all the items. Rang them and they refused to resolve it. Accused us of lying then hung up on us. Twice. AVOID AVOID AVOID. Thanks for your reply Bombay Express, your condescension will prove those of us who have given the lowest star rating right. Customer service needs work on and accusing customers of being abusive when we weren’t is against the law. I shall be taking this much further now. My solicitor will be in touch. Good! They have contacted trading standards, as have I as not only have you called me a liar and my partner a liar but your verbal abuse and false accusations towards me and my partner are unprovoked and will be dealt with.

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Emma . 2022-08-05

MORE AT Google

Very poor experience unfortunately, our order was missing items so we called and politely asked for the missing it's to be sent, we were told we were lying and then hung up on, the food that was delivered was only lukewarm and was very average, avoid this restaurant!

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Simon Lane . 2022-07-28

MORE AT Google

I’ve orderd from most take aways after living in Oxford for over 20 years. Bombay exspress impressed me with thier flavour and the quality of thier food. The food was not swimming in oil like other Indian take aways these days. The onion bajis where made to perfection. Light, fluffy and soft. I could even taste a subtle sweetness where the onions have been cooked with so much care and really caramelised. The lamb jelfrazi was absolutely Phenomenal. You can tell that the dish has been worked on and perfected. The flavours where a whole new level I could smell so many aromas and the taste was complex. It was not a simple spicy tomato sauce with lots of oil, it was a really original and advanced in its flavours Again the pasanda was lovely. The lamb was so soft and not tough or dry. Lovely and creamy and again no overload off oil. This kitchen has a clear passion to serve high quality flavourful food and the meal really stood out with its veriaty of authentic flavours. They really seem to have taken care to mastered each dish individually. Who ever is cooking really has a talent and a passion for food. It’s like a breath of fresh air having a confident chef who can bring a dish to life and bring their skill. Along with reasonable prices. What a Gem in Oxford. My final thoughts would be this chef would be amazing for catering as the dishes is inspiring

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Lilly Lewis . 2022-06-29

MORE AT Google

Food good but the food only comes in half package, feel a little done out the pocket to be honest. As I can not respond to your response, it was a Bombay potato and it doesn't matter what vessel it was in, that is a very poor filling it's no where near the top or near the sides, what's the point having 500ml when it's 100ml full. Half a extravagant I would not suggest that at all, look at the amount in their, why waste 500ml when you don't fill it, you may as well have smaller tubs.

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Ashley Harris . 2022-05-08

MORE AT Google

Really nicely flavoured and authentic cooking. Good tastey food clearly made with care and passion! I did call the restaurant because I was a little disappointed in the amount of lamb in the curries. Containers where not very full of sauce or meat. I understand with not wanting the sauce to spill and I was told they usually put 6 pieces in but unfortunately today that was not the case today and I was directed to speak to Deliveroo. Maybe I Could of had an apology or been asked for more info or to email a photo… But thier is no denying the food was tasty and fresh. Onion bahjis where very crispy but not dry and the rice was not overly oily. The pashwari Narn is amazing. Definitely one of the top Indian restaurants so a shame about the meat. As a whole very enjoyable.

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Townsend Lewis . 2022-04-01

MORE AT Google

Unreal tikka masala, naan bread was beautiful. Great experience watching them make it!

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alice jones . 2022-03-31

MORE AT Google

I have had fantastic and delicious food at all times . Looking forward to have my next order . I highly recommend this place for amazing food. 😋

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osman yildirim . 2022-03-20

MORE AT Google

Phenomenal service 10/10 and the food better! Highly recommended.

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Rameez Ali . 2022-03-20

MORE AT Google

Authentic food and special mention about the packaging,quantities and delivery service. Hands down best North Indian takeaway in Oxford.

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Renu Katika . 2022-03-03

MORE AT Google

Amazing take away delicious food I would %100 recommend it.

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Sedrik Zahedi . 2022-01-24

MORE AT Google

I can’t comprehend how this restaurant has such high rating. Because none of the things we ordered felt even remotely authentic. We were disappointed by what they called Dahi vada because it didn’t taste anything remotely like one. Paratha and Naan were so thick that they weren’t cooked. Paneer shashlik was unnaturally red, full of food color that I couldn’t even see what it contained and it wasn’t specifically tasty either. I won’t order from there again.

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Apoorva Hegde . 2022-01-20

MORE AT Google

By far the best takeaway in Oxford extremely economical and kudos to the staff for putting out great food all the time!!!

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Adithya Madhavan . 2022-01-17

MORE AT Google

Worst service. I had ordered food on Saturday. It did not delivered on time, I called them to enquire about status. He was extremely rude with me. Instead of informing about what time my ordered would be delivered, he asked me do you want food or not?!!. I mentioned to him that this is very rude and not way to speak to customer. He disconnected phone without speaking anything further. I checked in deliveroo app it showed 10 minutes more added to my delivery time. I waited another 10 min and but did not delivered. So, I called them to know what is happening to order. He was again extremely rude. He told that he has cancelled the ordered himself.!!!. It was unbelievable. Me along with my other guests at home waited almost one hour and 30 minute for delivery and he had rudely cancelled the ordered without any notice. I could not imagine someone having that attitude in modern mannered word. I had never encountered such rude service. Just pathetic.

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Swapnil Patharekar . 2021-12-04

MORE AT Google

The meal ordered today was excellent and it arrived on time and piping hot and freshly cooked. Thank you for a wonderful meal..... Will definetly order again cheers 👍👌

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Jay Chandarana . 2021-11-07

MORE AT Google

If we get a curry we order it from here, we have tried lots of takeaways around oxford and these are the best for us!

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hLa . 2021-09-16

MORE AT Google

Hits the spot for an Indian takeaway! Based on the reviews I was excited to try Bombay Express, and it didn't disappoint. Vegan friendly options, and helpful staff who were happy to make recommendations and modify my selection. Excellent portions, delivered piping hot. This will be my new go-to for Indian takeaways in Oxford.

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Furat Al-Murani . 2021-08-30

MORE AT Google

Simply the best delicious dishes. Quick delivery. I can just recommend to everyone...

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Jakub Králíček . 2021-06-02

MORE AT Google

Divine food and great customer service. Food is piping hot and never disappoints! Keep up the good work guys :)

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Umair Hussain . 2021-04-21

MORE AT Google

Excellent food all the time, would recommend!

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Spicy b . 2021-04-21

MORE AT Google

The best Indian in Oxford! Especially for vegan food, they have the biggest variety of vegan dishes and they’re all delicious 😍 All their sides and rice are vegan too, it’s great to have such a choice. The kofta in tamarind sauce is an absolute must! Service and delivery time is always great too.

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Devon Kealy . 2021-04-21

MORE AT Google

So here's the deal - for £4 of Samosas you get 2 of the world's smallest samosas roughly the size of a pound coin (because why put a decent amount of stuffing when the thing is smaller than my watch). £5 Chicken tikka got us 4 pieces and 2 extra bags of salad (not even joking). Bhajis were decently portioned, I will give them that. And when I suggested that the portion sizes were small in my uber eats rating, I got a decent amount of sass and not an actual concession that the portions were indeed smaller. I have been studying hospitality since 2017 and this is the first time I have ever written a bad review in my life, make of that what you will.

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Abhay Polamar . 2021-04-21

MORE AT Google

Ordered chicken tikka last night., it was sooooo delicious.I really liked it.👍👍

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Anju Abraham . 2021-02-25

MORE AT Google

Without a doubt the best curry in Oxford. Indian street food done properly as well as curries that have their own distinct flavour... DELISH! Friendly team, super fast delivery and have never let me down. BEST CURRY IN OXFORD!!!

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Wasim Mehmood . 2021-02-10

MORE AT Google

Amazing food, ordered from just eat the other night based on the reviews and it did not disappoint. Loved everything. Came so quick and so hot. Highly recommended.

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endrit selita . 2021-02-10

MORE AT Google

Ordered for the second time last night and we had a fantastic meal delivered. Really good curries, spinach bhaji was the best I've ever had, mushroom bhaji also superb. We shared a Desi Handi chicken and Chilli Achari lamb. A couple of puris and a naan topped off a delicious treat. Definitely recommend Bombay Express.

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Jim Sandy . 2021-02-07

MORE AT Google

Absolutely the best Chole, I've had in a very long time. Really tasty, full of flavour. The mushroom rice was also gorgeous. Huge portions. I'll keep some for lunch tomorrow. This is the second time I've ordered (I had the street food before and that was equally as good) Thank you!

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Kelly . 2021-01-01

MORE AT Google

Outstanding Indian cuisine, full of flavours and extremely tasty. Reccomend giving it a try!

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Kysar Ahmed . 2020-12-29

MORE AT Google

Amazing food, always excellent quality meat which isnt common in many takeaways, delivery always quick

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Laura Tilley . 2020-12-28

MORE AT Google

Best Indian chefs ever! You can tell is a family business and that they put their hurts in everything they cook. They cook proper homemade delicious dishes. Bombay Express is our Oxford number one restaurant :)

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Beatriz Sanz . 2020-12-28

MORE AT Google

Brilliant! Friendly service, brilliant food and always consistent

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toby edmunds . 2020-10-16

MORE AT Google

Ordered from here last week. Good quality food and generous portion sizes as well. Delivery was quick, will be ordering again in the future.

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Kabir Hussain . 2020-10-11

MORE AT Google

We've ordered from Bombay Express regularly since their opening and have never been disappointed. We've chosen a range from their menu and each time the standard is consistently good, delicious flavours, excellent portions. We're always on the look out flavoursome yet spicy asian food and this hits the mark of authenticity every time!

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Nika Yarahmadi . 2020-10-04

MORE AT Google

Definitely one of the best Indian takeaways in Oxford. Have had food from here 3ish times now and it always blows me away. The flavours are amazing, the portions are generous, and even the paneer has been cooked in the tandoori! Huge naan and beautiful puri, I can only recommend you order some for yourself asap!

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Mathias Uller Rothmann . 2020-09-22

MORE AT Google

Always amazing food and service with great prices, the food is always hot when it arrives and we have never had a bad experience when ordering from here! Would 100% recommend to anyone and everyone.

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Ebony Pitson barber . 2020-09-04

MORE AT Google

Food was absolutely disgusting would never eat from this place agin

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Justin Cooper . 2020-08-28

MORE AT Google

Delicious Indian food! Must try!

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Shumana Razia . 2020-08-22

MORE AT Google

The best take away ever! Food is consistent, tastes great every time, service is excellent & staff members always follow any instructions given when placing orders. The first time we ordered we saw the good reviews and expected a lot, when we received our food we were blown away at how good everything was, beyond our expectations! Since then we have ordered around 6/7 times and every time the food has been brilliant. Thank you for always looking after us. Easily the number 1 food delivery place in Oxford. I am certain that in the coming years they will certainly be among the best food take away businesses in the U.K.

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Qasim Mehrban . 2020-07-14

MORE AT Google

Fantastic food and great service! Have ordered many times and their food is always delivered quick and is hot and tasty. Definitely recommend these guys :)

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Zeb Ace . 2020-06-01

MORE AT Google

Bombay express is now a firm favourite of ours for a brilliant Indian takeaway. We have ordered many times from these guys and we always get fantastic curries and great service. The guys are super friendly and our curry is always delivered with a smile. Their Bombay potatoes are 100% the best I've tried in Oxford! We have tried lots of their curries now. My partner's favourite is the naga... nice and hot but also full of flavour. I love the butter chicken and tikka masala. I would fully recommend these guys if you are looking for a hearty and delicious Indian takeaway!

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Hannah . 2020-05-18

MORE AT Google

Fab vegetarian set meal and great service! We will definitely be ordering from Bombay Express again. Thank you :)

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Jenna Jones . 2020-04-23

MORE AT Google

Great food and nice people! Definitely recommend! :)

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Richard Ghagan . 2020-04-22

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