Based on 1.209 opinions finded in 2 websites
Based on 1.209 opinions finded in 2 websites
Opinions
Artu was great very helpful and served us quickly, avoiding the queues! He was polite and smily
Ursula Gálvez Allam . 2024-04-12
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Artur was very helpful and we got our drinks very fast
Lucy . 2024-04-12
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Came here a couple months ago for a staff party, the food drinks and staff were amazing (despite them being really busy) Every time I come here I have a great time. Sergio and Millie were especially great at making us feel welcome, they were lovley. Bottemless brunch here was amazing too so can’t not recommend it enough.
Orla Bracken . 2024-04-09
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Bottomless brunch was good . Choices were limited but serve was good
Katie Glanville . 2024-04-07
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Had a spit of lunch. Calamari & Quesadilla to start followed by Chilli con carne 🌶️. All tasted delicious! Service by Erin was amazing too
Sally H . 2024-03-30
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Food is incredible, so much choice! Atmosphere was amazing. Erin our sever was really friendly and accommodating, definitely coming back!
Ezri Shave-Wall . 2024-03-29
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Erin was brillant and was really nice
Luke Atkinson . 2024-03-29
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amazing service, much love to calum
Isabel Taylor . 2024-03-27
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**Las Iguanas in Basingstoke: A Culinary Exploration of Latin Flavors** Nestled in the heart of Basingstoke, Las Iguanas beckons diners with promises of vibrant Latin American cuisine. Upon entering, guests are greeted by a lively atmosphere, where colorful decor and rhythmic music set the stage for an immersive dining experience. The menu, a testament to the diversity of Latin American culinary traditions, offers a tantalizing array of dishes ranging from classic Brazilian feijoada to Peruvian ceviche. With options to suit all palates, including vegetarian and gluten-free choices, Las Iguanas ensures that every guest finds a dish to delight their taste buds. Starters such as the zesty nachos or the indulgent empanadas whet the appetite, while mains like the sizzling fajitas or the succulent Brazilian-style xinxim showcase the restaurant's commitment to bold flavors and fresh ingredients. The cocktail menu is equally impressive, featuring an array of expertly crafted concoctions infused with tropical fruits and premium spirits. Service at Las Iguanas is attentive and friendly, with staff members knowledgeable about the menu and eager to enhance the dining experience. Whether celebrating a special occasion or enjoying a casual meal with friends, guests can expect prompt and courteous service throughout their visit. The ambiance of Las Iguanas exudes warmth and conviviality, making it an ideal destination for both intimate dinners and group gatherings. The restaurant's spacious layout and vibrant energy create an inviting atmosphere that encourages lingering conversations and shared moments of culinary discovery. In summary, Las Iguanas in Basingstoke offers more than just a meal; it provides a cultural journey through the diverse and vibrant tapestry of Latin American cuisine. With its delectable dishes, enticing cocktails, and convivial atmosphere, this restaurant is sure to leave a lasting impression on every guest fortunate enough to dine within its walls.
John L . 2024-03-26
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Erin was great, attentive, friendly and helpful.
Stephanie Lawrence . 2024-03-24
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Erin was absolutely amazing at serving us today!! Very friendly and quick to serve us!! Fabulous ⭐️
Charlie Mountain . 2024-03-24
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Lovely service from Erin. Great food and atmosphere.
Saffron Marr . 2024-03-22
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Excellent service by Erin, lovely food, atmosphere was brilliant
Ellie dolton . 2024-03-22
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Arthur was brilliant! Very friendly and a laugh!
Holly Bennis . 2024-03-17
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Artur has been a fantastic host and very entertaining for us tonight. Excellent service
Alice Slough . 2024-03-17
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Artur was the best waiter! Looked after us all evening! Great atmosphere
Amy Collett . 2024-03-17
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Great place for drinks and great food! Artur is a great server also!
Hayley Brzezinski . 2024-03-17
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Very disappointing last night - especially compared to a previous meal years ago. I ordered a cocktail to start but my first three choices were not available. We ordered puddings but did not eat them - the cheesecake tasted of onions. Small credit to the waiter who apologised and refunded the cheesecake.
toby kesterton . 2024-03-14
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Jess was lovely and attentive!! Food was great and we will definitely come back☺️
Sam Stevens . 2024-03-04
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Arrived at 1845, drinks and starters take 30 minutes. The food was ok. Then waited over 50 minutes, still no sign of our mains. Gave up. Hopelessly understaffed. Two in the kitchen and three out front. Over 50 customers. They tried hard but were always going to fail. Avoid.
Pete Coultas . 2024-03-01
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Came for a friends birthday and artur was amazing and got us everything we wanted! Spent time figuring out what drinks we wanted and the food was high quality! Xx
Paris Wilson . 2024-02-24
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Amazing experience with Arthur! Excellent waiter, great service and drinks, will return!
Katie Scott . 2024-02-24
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Ardur is the best! Took such good care of us whilst we were here for a friend's birthday 🥳 delicious cocktails, highly recommend
Ashleigh Evans . 2024-02-24
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Arthur was amazing he had an amazing knowledge of the menu and drink will definitely be coming back
Max Plank . 2024-02-24
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Arthur was fab, very attentive.
Amani Asad . 2024-02-24
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Food was overpriced and portion was really small for a £27 main and £23 main. Skewers were burnt as you can see in the pictures.
Tevita Raratabu . 2024-02-17
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Lovely food at the Las Iguanas in Basingstoke. Jess and Michal were absolutely brilliant. Definitely recommend
Hannah Alexander . 2024-02-16
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Just had a great evening with friends from work, made all the better by our server Jess.Jess was absolutely fantastic, so attentive and professional she made our evening go very smoothly. Thank you to Michal who also came over to our table at the end of the evening to ask if we were happy with everything… just the best service, brilliant 🤩
Paul Stinner . 2024-02-16
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Jess was amazing! So quick with the drinks, so often you go to a bottomless brunch and feel ripped off, not here! Excellent service - make her management!
Lindsay Clark . 2024-02-03
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Jess was amazing! Made our bottomless brunch experience even better than we imagined. Can’t wait to go back and do it again
Lauren . 2024-02-03
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Our group of 7 had a fabulous lunch get together here. Amazing service and help from Mary our waitress
Sheelagh Birtchnell . 2024-01-30
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Qr code didn't work properly, was just bringing up food menu not drinks. Had one drink which was a nice cocktail tbf, but then went next door instead as couldn't get the code to work and the lady at the bar didn't want to help us really, we were just made to feel like a nuisance. Not sure why they still insist on QR code ordering in 2024, we would have wanted to pay on cash or cards.
Christiana Mandizha . 2024-01-28
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Couldn’t buy any drinks because the QR code wasn’t working. Team member at the bar refused to help. We left as it was impossible to buy anything.
Adam Burnhams . 2024-01-28
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The worst experience ever. The girl who was serving was very rude to me and my friends. Never come back
Kat . 2024-01-27
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My husband took me for lunch to cheer me up. It worked a treat. Fabulous food. Two cocktails and Amy making sure we had everything we needed. Perfect
LESLEY BURCHETT . 2024-01-26
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Great service, really friendly waiter who recommended some great drinks. Highly recommend.
R T . 2024-01-22
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Amazing bottomless brunch, Serg and Amy were great :)
Kathryn Parkinson . 2024-01-22
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Amazing, Serg and Amy looked after us.
Mohammed Mustafa . 2024-01-22
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Jessica was a fabulous host. We were a big table of 18 with various allergies. She managed everything brilliantly.
karen hurley . 2024-01-21
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An establishment with a pleasant atmosphere. Despite the workload, the waiter Sergei immediately offered us a table for five, helped with the choice of dishes and drinks, and was very courteous. We were pleased.
Марина Федченко . 2024-01-20
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Amazing staff and cocktails. Thank you so much, will be returning.
Rosaura Galvez Allam . 2024-01-20
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Amazing time at las igunas with the girls this evening! David and Camille were lovely! Cocktails were out of this world. 241 you can’t get better than that! Best place to go in Basingstoke, will be returning
emily caitlin . 2024-01-20
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Sergio and Amy both very professional and approachable, we went for a bottomless brunch, the drinks came quick and the food was very good, definitely got value for money.
Jayce Torrie . 2024-01-19
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Serg and Amy were very polite & helpful with our bottomless brunch and we definitely got our moneys worth :) would definitely recommend and we will definitely come again :)
Nicole Anderson . 2024-01-19
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Great offers and cocktails. Would definitely be back.
Sean English . 2024-01-19
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Staff and service was amazing and food was incredible. 10/10 would recommend to a friend
Cerys Oliver . 2024-01-19
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Popped in here for a drink after the cinema on Tuesday 16th. The place was pretty quiet as you might expect for a cold Tuesday night in January. Staff putting glasses away and tidying the place to pass the time. We approached the bar, waited a few minutes to then ask to sit for drinks only. The waitress gruffly told us "you ok using the app?" and promptly wandered off. We were less than impressed - even more so after scanning the QR code as instructed to receve a food only menu. Needless to say we left without ordering anything and went to Cosy Club right next door - where we were greated with a smile and our drinks were even brought to the table. Las Iguanas could really do with training their staff in basic hospitality and customer service.
Google User . 2024-01-19
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Just had fantastic meal here 10/10 can’t wait to return
Trevor Dudman . 2024-01-19
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Have visited the restaurant many times with the family since it first opened in Basingstoke, and I am pleased to say we have never been disappointed. It is even easier to book our meals these days by using the all new Las Iguanas app. And we're loving all the great perks and freebies! Today, we enjoyed my son's birthday celebration with a free birthday meal, free birthday cocktail, and a special 50% discount on the food bill. Nothing is too much when it comes to customer service, and I must say the authentic latin american food, excels in both quality and quantity. There is plenty to choose from on the menu, and we are never bored as there is often something new on the menu to tempt us. Finally, I have to thank our server Amy and Sergio, the duty manager, for making my son's birthday one to remember.
Colleen Godinho . 2024-01-19
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I had an amazing experience the staff were great and very friendly the food was amazing as well although I had to wait longer than I expected for the food but it was still well worth it The atmosphere was great it was chill and very aesthetically pleasing
Finn Sharma . 2024-01-13
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It's a great place, the food is really good. I was surprised at the size of the pudding, I thought it would be bigger (going by cost and stated calories), but it was very tasty. It can be quite loud so not great if you have a diner with hearing difficulties, but we had a good time.
Ryan and Vicky Adair . 2024-01-04
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Amazing food and drinks with very friendly staff
Dylan . 2024-01-01
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Our Worst Nightmare! We visited Las Iguanas Basingstoke on 20th December 2023. My wife and I are vegetarians for our religious believes. In my 40 years of my life and my wife's 34 years of life, since birth, both of us have not touched any kinds meat or consumed at all. The waiter serving us, made a wrong note, instead of serving us ''Mushroom Quesadilla'', he serves us, ''chicken Quesadilla''. I also ate the whole Quesadilla without realising it is meat as in my whole life I have never consumed meat, so I do not know how meat should taste. So when the final bill came, to our absolute horror, we realised we had consumed meat, and you can imagine the sheer guilt we are feeling until now as we are not supposed to touch or eat meat. Though the waiter gave us 50% off for our final bill, we are not happy at all. My wife came home and was crying. We are consumed with guilt and how to answer to our religion and answer to God. This is absolutely not acceptable. How can we get meat when my wife clearly said mushroom. We are shattered beyond words and we do not know if we ever want to visit Las Iguanas. This has traumatised us, and we cannot convey to you how angry and sad we are. We wrote a feedback to Las Iguanas but no reply at all from them. Our last time we will ever go to Las Iguanas.
Anandi Mishra . 2023-12-31
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Amy was amazing and the evening ran so smoothly
Vikki Sparkes . 2023-12-30
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Visited on the 28th of December. Got seated in an area where we were very much squished in to a corner of the restaurant. Waited 30 minutes, no one had approached our table for drinks. Had to call a waiter over who finally took our drinks order. Waited another 15 minutes, still no one had approached to take our food order. Gave up after 45 minutes of waiting.
Carter Holmes . 2023-12-28
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Office Christmas meal. Service was very slow for food and drinks. Food OK but nothing special. Only one person on cocktail bar catering for full house! Not much sign of Christmas atmosphere. Short staffed.
Steve Overton . 2023-12-22
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Unfortunately, the food was abysmal, the attempt at a halloumi burger was shockingly bad and the squid popcorn things were terrible! Mushroom quesadillas were just about passable.
Tara Powell . 2023-12-21
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The food is so delicious, great atmosphere with lots of Christmas parties having fun, lovely staff and great value! I've been before and the food is just as good as it was many years ago! The drinks are also very delicious too, as lots of mocktails aren't very strong ,but these were very flavourful! And to make it better they do a deal on mocktails 🤩 2 for 1!
Neon_ Lines . 2023-12-14
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Had a really nice time with my friends the manager was really friendly
Kelly Nelson . 2023-11-28
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Very helpful and friendly waiter named artur
Ellie X . 2023-11-28
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Fantastic staff, loved every second
Grace Downham . 2023-11-25
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Rude staff and mediocre cocktails. Bathrooms are filthy. Wine is nice.
Ally Hewitt . 2023-11-24
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Absolutely horrible. The food was burnt to a crisp. I ordered the steak and halloumi starter and it come out like someone got cremated. The waitress even said it looked unedible. I was embarrassed for them.
Juber Uddin . 2023-11-20
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Artur was the best sever and he made us feel very welcome definitely recommended
Niamh Cummins . 2023-11-18
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Great service , great food and great drinks! What more could you want 🤩 Milly and Artur were amazing!
Lewis Wyatt . 2023-11-17
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Milly and artur were wonderful servers. They treated us very well and were incredibly hospitable to us both. Plus Milly is jacked like seriously dude looks like he can bench press a mountain.
Janez . 2023-11-17
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Visited at 7pm, Sat 11th November. Over crowded, Had to be moved from initial table as very large, and loud, party milling around other tables. After 30 minutes initial drinks order had not arrived so we left. Would not recommend until better staffing.
Gerry Reilly . 2023-11-12
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The atmosphere was superb; great music and people chatting. The service was good but at times too attentive and others, not so attentive. The quality of food was mediocre and presented without attention to detail.
Becky Sims . 2023-11-11
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Great service, very accommodating and welcoming too all
Kieran Dredge . 2023-11-09
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Definitely recommend Las Iguanas! Food was delicious, we both had something different and each dish was tasty. All the staff were brilliant and made us feel welcome with a special mention to Arthuro, thank you! Will be back soon! Dominika & Karolina
Dominika Tylicka . 2023-11-04
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Great food! Great vibe! Absolutely amazing staff! Will be coming back!!!!
Patrycja Kostrzewa . 2023-10-29
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Lovely service. We enjoyed celebrating friends birthday. Great food and our host Arthur was very friendly. Highly recommend
Ewa Jones . 2023-10-28
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We had Erin as our server tonight. Although it was super busy Erin was on top of it the whole time and was super chatty and lovely!!
Abby Brown . 2023-10-28
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Artur was our server he was absolutely amazing, super kind and friendly
Beth Pegg . 2023-10-28
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Absolutely amazing service, delicious food and outstanding atmosphere! Big shout to the guys upstairs and Artur who did his absolute best to make sure our night was memorable x
Daria Hulewicz . 2023-10-28
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Artur was amazing. Quick service and good quality. One of the best restaurant in the town
Natalka103 . 2023-10-28
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Very good service, nice atmosphere! Milly helped our table and was great!
Ryan Targar . 2023-10-28
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Great service from Milly, fast and taking our orders and serving our drinks. Would definitely recommend visiting.
A D A M . 2023-10-28
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Great atmosphere, good drinks and excellent service. Milly was very friendly and professional, made the process very easy and would recommend coming here.
Elliot Tolson . 2023-10-28
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Great service from Milly would definitely recommend
Jack . 2023-10-28
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Food was great, had great service from Milly, definitely recommend visiting
AK . 2023-10-28
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1 star is being very generous me and my partner have just been sat waiting 40 minutes for 2 drinks don't recommend going there
Viral Gaming . 2023-10-27
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Had absolutely amazing service from Michal on a weekday afternoon — also had the restaurant almost exclusively to ourselves! Definitely need to come back and sample more of the drinks’ menu when we’re not driving!
Jen Williams . 2023-10-25
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Artur was amazing, gave us incredible service and great vibes! We had the best time! Thankyou!
Caitlin Blunden . 2023-10-21
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Artur , Lucas and Chloe absolutely amazing hospitality !! Definitely recommend if you’re looking for a good day out with the girls or family best place !! Food was amazing !! Service 110%
Katie Humphrey . 2023-10-20
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Dawid (the server/manager) was superb. Super friendly, fast and professional. Made us feel welcomed & he was super attentive. I love Las Iguanas, always great service & delicious drinks/food.
natalia maggiora . 2023-10-20
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Artur went above and beyond for our table!! Thank you!!
Millie Brar . 2023-10-20
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Artur gave really good service for my friends birthday, even a free bottle of Prosecco for our table! Really recommend for girly birthdays :)
Hollie Marsh . 2023-10-20
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Artur was amazing - great customer service
Georgia Moore . 2023-10-20
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My phone was dying and Artur gave me a charger! Love the drinks every time. 10/10
Freya Danielle . 2023-10-20
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Artur & Lucas amazing hospitality. Great atmosphere. Will definitely come again. Thank you
Jenna Patterson . 2023-10-20
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Very friendly and pleasant staff and the food and drinks were just amazing Cannot wait to visit again
Martin Roubicek . 2023-10-15
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Service with a smile from Jess, whole experience was enjoyed and Jess' attention to detail providing us with all we needed for our dining experience was well executed meaning we left feeling well looked after and happily fed
Lucid Presence . 2023-10-14
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Excellent service from Amy for our Bottomless Brunch. Good range of cocktails and quality food.
Rob Weir . 2023-10-08
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Tha waitress that we had last night was very rude, unfriendly and argumentative. We got shown to our seats and after 2 mins sat down we where asked had we chosen yet. We said no can you come back later. 2 mins later she came back asking again we say no we had not even looked at the drinks menu. Even asking normal questions she was answering back in a tone that was rude and argumentative. The acoustic in the place was not good so i could hardly hear her as she spoke in a soft voice. Which made my dinning experience unforgettable in all the reasons. In the end we had to talk to the manager about this and it looked like he understood very quickly what the problem was. And gave money off our bill. The food was good tho.
jay dode . 2023-10-07
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Unfortunately this Las Iguanas was disappointing. I ordered the spring onion fried rice and they gave me plain rice. I told the waitress and she took the food back to the chef. 10 seconds later she bought it back with a few spring opinion slices on top! That's not how I've had it at other Las Iguanas. For the price, I expected a lot more. Staff were jolly though.
Yasmin K . 2023-10-06
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Artur and Amy, we’re absolutely brilliant! We had the best bottomless brunch ever for my friends birthday! It was so lovely and the staff were great especially them!! x Would deffo recommend x
Cara Rose . 2023-10-02
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Great food, great cocktails and good atmosphere. Only downside was it took a while for drink orders to come but understandable for a Saturday night.
Lewis Finnerty . 2023-10-02
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Place was loud. Dirty floors from where children was dropping food. Slow service all round. Found hair in main course and I got accused of putting it there, even though it was in my partners food and I was in the bathroom when it was served.
Laura Cooke . 2023-10-02
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Bien pero a mí no me gustó mucho 👍
Florencio Lopez ramos . 2023-10-01
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