Based on 1.131 opinions finded in 2 websites
Based on 1.131 opinions finded in 2 websites
Opinions
Excellent pizza, waited 15 minutes before we actually got served in a half empty restaurant. Food arrived but they'd forgot the drinks. Servers more interested in cleaning tables than serving patrons.
Steve Young . 2024-04-13
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Visited Hull for the Aquarium and this place was proximal and convenient, the food was, also, tasty and corresponded to an Italian style pizza, the desserts, too, were nice, in addition, to the staff
Mustapha Esmail . 2024-04-13
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The service was quick and the server was friendly, knowledgeable and polite. The food and drink were delicious. Not too pricey either. Lovely views outside the restaurant also as it overlooks the River Hull/Humber and The Deep, which on a night, all lit up, is really something special. Highly recommend
Jemma Laking . 2024-04-12
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Great if you want to dine with children in a more adult environment.
James Pickering . 2024-03-23
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Fantastic spot for those visiting the Deep. Great service and super child friendly. Also offer dairy/soy free cheese which is excellent
Mark . 2024-03-16
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Pizzas lovely. Wedges I sent back, I can't understand why they got sent out really burnt. Service was hit & miss...started off really good but then forgot to ask if we wanted desserts. The ice cream is lush. Would I return...........YES I would
Karen Reffin . 2024-03-10
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A firm favourite - the wood fired pizzas and chip spice wedges are excellent... Just make sure you leave room for gelato at the end!
Mark Clayton . 2024-02-28
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I had heard of Bert's from their gelato and wanted to sit in and try a three course meal, I ordered burrata, a spicy prawn pizza and tried 3 scoops of gelato for dessert. Starter was served quickly with tasty foccacia bread and burrata, with main following swiftly. Pizza was hot and actually had a bit of spice which isn't always the case when ordering 'spicy' foods at restaurants. Nice combination of prawns and salami. Gelato has a really good selection of flavours which I definitely recommend getting 3 different scoops to try a variety.
James Dearing . 2024-02-26
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Very good food and service will definitely be coming back
Luke Martin . 2024-02-14
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Usually come here with work, the pizzas are great, but the Calzones are delicious. It's not usually busy either.
Sam Mearns . 2024-02-13
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Went in for lunch on Saturday, lovely stonebaked pizzas, good choice and reasonable pricing, excellent service too
Karl Hutchinson . 2024-01-28
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Not that amazing italian pizza with incredible cornicione. Rather a slightly under cooked pizza, with average ingredients. Eatable but not so enjoyable
Diego Fraguas . 2024-01-23
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Best calzone I've had. Great food and service.
Owen Lockwood . 2023-12-24
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The food was amazing, we had a buffet menu for a large group and I could not fault anything, will return.
Eva Cela . 2023-12-20
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Lovely restaurant. I was very impressed with the gluten free pizza 🍕😁
Virág Kasos . 2023-12-12
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Always love coming here after a trip to The Deep. Just popped in for dessert today and they were as friendly as ever.
Kat . 2023-12-09
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Delicious food, nice location and plenty of room for toddler to run about
Karol Kryża . 2023-11-24
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Amazing food and atmospheres. Watching the cooks, it looked like they took pleasure in their craft. Very well decorated and great views.
Cake Talks . 2023-11-19
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We had a lovely meal here on Saturday when visiting Hull marina. The food was well presented, tasty and fresh. The staff were excellent
Alison Ivanetic . 2023-11-15
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Wonderful place and great staff. 10/10
Lev . 2023-11-13
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Gelato is top tier 🍨 Chloe was amazing, best waitress 5 ⭐️
Vladyslava Podzigun . 2023-11-11
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Went for last minute tea tonight. Great Pizza and Burrata. Nice casual vibe. There was a staff member called Liam that was absolutely wicked. Will be returning for sure.
Nathen Lynch . 2023-11-04
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Fantastic pizza, the staff were lovely and attentive.
Bruce Jones . 2023-11-01
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Fantastic service from Liam, absolutely amazing pizza and food ...definitely will go back .
Julieanne Belmonte-Mons . 2023-10-28
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Excellent pizzas, and delicious gelato 👍
James McCune . 2023-10-24
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Came for a quiet lunch today with my partner, had two soft drinks, two number 6 pizzas, potatoes with truffle and Parmesan, dough balls with garlic butter and to finish a scoop of two different flavoured ice creams. Everything was exceptional, I’d go as far as saying the best pizza I’ve ever had. Thanks again to the chef and the kind waiting staff for a brilliant lunch.
Billy Wright . 2023-10-12
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Excellent pizza, lovely location with a nice view of the deep. They could do with a couple more waiters as we were waiting forever for someone to bring us the bill and desert menu, so I ended up getting it myself from behind the counter! Tables and chairs were also dirty. Great food, just need more staff to cope with running it.
Laura Cole . 2023-10-07
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The pizza here is decent and the location is nice but I want to say one thing. The pizzas on the menu do not have names and I think that is awful! A pizzeria has to give its pizzas names because firstly it's bad vibes but also it's annoying having to read the ingredients of 16 pizzas. Give them names please!
Malcolm Gledhill . 2023-10-07
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Very good overall. Service a bit slow due to busy time we visited but food excellent.
Graham Smith . 2023-10-04
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We went in on Friday teatime and it was pretty empty. Friendly staff, particularly the waiter. The numbering system for pizzas instead of names wasn't very helpful. Pizza was nice but it took ages to arrive, in an empty restaurant. Price was ok.
Mr Anstee . 2023-09-30
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They had very good pizza and salads.
Alecs Exh . 2023-09-29
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So I had foe a starter a trio garlic bread which is three separate garlic breads Normal, Cheese and Tomato was amazing bbq chicken pizza for my main was so good By the time we had finished, we we're all too full to order desert
james wilson . 2023-09-21
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Popped in for Gelato after a day at The Deep. Great service and the Gelato was wonderful. Pizzas looked and smelled good so will certainly be back for food when next in area.
Mark Cruse . 2023-09-18
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Best pizzas ive had and huge portions of sides
Julie Marwood . 2023-09-17
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Really good place. I particularly recommend the Bruschettas, they are absolutely delicious. I had Pizza #5, it was very good. It might be a bit spicy for some people and this is not mentioned in the menu.
Manuel Elvir . 2023-09-16
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Sat on the veranda with a lovely pint to watch Hull Universities 'the compass' projection onto the Deep. Didn't eat but maybe I should. Menu looked delicious.
Heather Rawling . 2023-09-16
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Came here for a lunch date with my friend and our children. Amazing staff and customer service fantastic Pizza perfect Definitely recommend coming back again
Emma Atkinson . 2023-09-16
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My boyfriend and I have just had the most lovely evening here! The food was absolutely to die for, the atmosphere is very relaxed and the supervisor who served us could not do enough for us, I felt so well looked after and can't wait for our next visit. Thank you! :)
Charlotte Drew . 2023-09-13
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5 star service solely down to the waiter Liam. When arriving all the staff where sat on a table eating pizza (could of been a staff meeting) All while Liam looked rushed off his feet but still providing great service, a credit to the team! Food was amazing
Jess Sidwell . 2023-09-03
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Nipped in before going to The Deep just across the road, it was quiet but we had heard great recommendations and the food didn't dissapoint. The pizza we had was great, filling and the menu had something for everyone. Our 18 month old daughter even enjoyed tucking into the kids menu, the server was polite and attentive. We actually nipped back for an ice cream after we finished at The Deep. Which was equally as good as the pizza. We would recommend if you are in the area and looking for somewhere to eat.
David Hutchison . 2023-09-01
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Lovely freshly made pizza. Good selection of gelato too!
John Hooper . 2023-08-31
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Wasn't busy when we arrived but had to go summon the attention of a waiter to announce we had been standing at the door for over 5 minutes waiting to be seated which was met with incredible disdain and a rather rude retort that we will be attended to shortly, and this was with a reservation! Goodness knows how they would cope if they were busy! Not quite sure I'd be inclined to want to rush back there even though the pizzas were not bad.
Rison Software . 2023-08-31
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Nice place, pizza very good all though a little on the smaller side, good for lunch time pizza. Across the bridge (2 mins walk) from the deep. So good little spot
Alisdair Chalmers . 2023-08-15
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Fantastyczna obsługa,pyszna pizza,ceny przystępne, polecam 👍👍👍
Patrycja Bos . 2023-08-15
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This place is AMAZING! Both times I have been, I have had incredible waiters/waitresses, delicious, beautiful food, and a fab time. Highly recommend the dough balls with pesto, the wedges and the number 4 pizza…..it was literally a kaleidoscope of taste, and such fabulous staff. Greeted like a friend, spoken to with genuine warmth & just amazing service all together 🖤 Specifically Liam, Megan, Kii & the other lovely waitress who served us the gelatos today, I did not catch your name I’m sorry. Every one of you went above & beyond; thank you. The first time our leftovers box even was handwritten on! Attached are pictures from both visits. Thank you so much :)
Moggy Luna Tinnion . 2023-08-11
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Lovely little place just across from the Deep. Popped in here for food with our daughter, whilst we had a drink. I would have taken a picture of the pizza but she ate it too quick. Very friend, hard working staff. Would highly recommend a visit!
Jamie Goulding . 2023-08-08
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Had a table booked for 4.30. The 2 waitresses that served us were lovely and friendly 😊. Who we presumed was the manager or in charge was a little abrupt but it didn't spoil our meal or the atmosphere.
Grace Mccall . 2023-08-07
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Our first ever visit. Only went out because the weather was bad and thought we would give this place a try. First arrived at 12 45 and no tables available which says a lot. Booked for 2 00 and had a little wander round and came back. Pizza as good as anything we've had and we have tried them all. Atmosphere and service very jolly.
David Herd . 2023-08-06
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Excellent place and always reliable to be able to accommodate coeliac/gluten free requirement Plenty of choices One of my personal favorites
Kirsty Marie . 2023-07-30
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Quite enjoyed it pizza was good 👍
Kevin Pearce . 2023-07-24
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Well on the off chance we popped across the river to see if a table was available for two adults and to teenagers after visiting The Deep, table available and service was swift,efficient and polite, food came prompt and the food was absolutely spot on, catering for gluten intolerance and accepting blue light card the experience was just what we hoped it would be thanks to all the staff we interacted with.
ben harrold . 2023-07-24
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Lovely restaurant, food was very nice. Attended over lunch to a nearly empty restaurant, service was not that quick despite there being as many staff in as customers. To their credit staff were extremely helpful and friendly when serving us but in an empty restaurant it was difficult to ignore loud staff conversations across the room. The food was reasonably priced and the ice cream variety looked brilliant. I would definitely recommend going and I'm sure the issues we experienced are unlikely to be experienced at other times or by other visitors
Ollie Cy . 2023-07-22
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Really lovely place for a group of friends with children. The best gluten free pizza I’ve ever had and everyone else said their food was amazing too! Highly recommend. Big shout out in particular to Kii, whose service and attentiveness was second to none. Thank you.
Anna Hill . 2023-07-22
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Top place, that Anastasija has made some elite sorbet suggestions. 10/10 IGN would try again
Adam White . 2023-07-21
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Gorgeous place with lovely view on the deep. Reasonable prices,great choice of wine and beers and the best gluten free pizza in town !
Klaudia Pietruszewska . 2023-07-19
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I'm only leaving one star as I can't leave none. I've never had such an awful experience in a restaurant. Sat there for an hour after ordering food, for half of that I could see our doughballs and olives sat on the counter. No pizzas in sight, there were 3 teenagers in the kitchen just messing around (I was sat right infront of them) After an hour a woman (I think was the manger) brought the doughballs and some burnt bread over. We said that they had been sat there for half an hour could we have fresh ones she looked furious and stomped off with them without saying a word. At that point point we left as it was 8pm and we were starving so we went to Nandos. This was meant to be my daughters graduation celebration meal. They weren't even busy!! Awful place.
andrea deacon . 2023-07-19
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Great atmosphere, pizzas are amazing, really good coffee, priced very reasonably and Megan's customer service is above and behond, very attentive service 10/10 would recommend 👍👍
Kenny Draper . 2023-07-16
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Great food. Fantastic service. Happy place. Awesome setting. Staff always polite, happy, helpful.
un hinged . 2023-07-14
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Stopped here after a day at The Deep. Had a lovely pizza, followed by ice cream and coffee. Service was great ad server was attentive and polite. All food eaten and short walk back to Deep car park.
Peter Flynn . 2023-07-14
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Thank you for a very friendly welcome and excellent service. Alisha was fantastic and made an extra effort for my companion and customised his dessert. Thank you Lilly. Last but not least, big thanks to Kii for wishing my son a very Happy 12h birthday by posting with me for a selfie. Maks sends a big red heart to you Kii :)
Katarzyna Wędołowska . 2023-07-14
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the food was absolutely amazing couldn’t of asked for a better pizza i was served by someone called “indie”if i remember who was more then happy to help and made sure everything was spot on
Will Monk . 2023-07-14
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Title: A Symphony of Exceptional Service at Bert's I am penning this note with immense satisfaction and a deep sense of gratitude for the exceptional service that I've consistently experienced at Bert's, a restaurant that has become my second home. There is a rare, beautiful blend of passion, commitment, and warmth in the staff that has made me a regular visitor, with every visit as engaging and satisfying as the last. Alicia, with her radiant smile and heartfelt service, has a unique way of making everyone feel welcomed and cherished. Her charming demeanour is more than inviting - it's magnetic. She remembers my preferences to the dot, and even anticipates my needs sometimes, going above and beyond in ensuring my comfort. Alicia's approach to service is not just professional but personal, making every interaction with her a delight. Then there's Kii, the embodiment of warmth and attentiveness. Kii seems to have a sixth sense for when I might be in need of something, never intrusive, but always there at the right moment. I recall one evening, I was in deep conversation with a friend and barely noticed my glass was almost empty. Like a silent guardian, Kii was there, refilling it with my sparkling water, ensuring the evening flowed as smoothly as our conversation. Liam's energy and dedication are as addictive as the dishes served at Bert's. His incredible work ethic and efficient service give the place a vibrant, homely feel that cannot be imitated. He has this wonderful ability to get things done with haste, and seamlessly serve the whole restaurant with ease to provide a perfect dining experience every time. I would be remiss if I did not mention Josh, the magician in the kitchen. I fondly remember my first encounter with his culinary prowess. It was a simple, classic dish, but the way Josh presented it, with his special twist, turned it into a sublime experience. His attention to detail, creativity, and unwavering commitment to quality make every dish a masterpiece that leaves a lingering taste of delight. Lastly, but by no means least, there's Anastasija. Her engaging ever-presence is the undercurrent that keeps Bert's running like a well-oiled machine. She has a knack for understanding the subtle nuances of service, ensuring every element of the dining experience is immaculate. One time, entertaining my request for a “surprise drink”, she combined delicate notes of elderflower, black current and tonic to present me with a wonderfully refreshing beverage. This was a small gesture, but it left an indelible mark, showcasing the extraordinary lengths the team at Bert's goes to in making every customer feel special. The staff at Bert's embody the essence of genuine hospitality: friendly, engaging, attentive, and always willing to go the extra mile. They don't just serve meals; they create experiences, and in the process, they've made a regular, devoted customer out of me. This review is but a small token of appreciation for their incredible effort and dedication. To Alicia, Kii, Liam, Josh, and Anastasija - thank you, from the bottom of my heart, for making Bert's the extraordinary place it is.
James Halls . 2023-07-13
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First time I’ve been to Bert’s after hearing so many recommendations and it really lived up to expectation! We had such a warm greeting by Kii who was bubbly, friendly and very attentive! We definitely felt looked after with her. I highly urge everyone to go - we’ll most certainly return soon!
KP . 2023-07-08
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Excellent food, great atmosphere and polite attentive staff. When asked about local attractions, a staff member was more than happy to direct us towards a few.
Harry . 2023-07-07
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Visiting from Canada, and we stopped here for some pizza and gelato. Very awesome! The pizza tasted amazing, and the gelato options were great! Our server Kii was amazing and very funny! 5/5 overall
Owen Wilding . 2023-07-04
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Nice people good food and fast service would recommend! However no pineapple pizza but kind waitress staja offered it as an extra topping but then gave me recommendation of pizza 9, chilli flakes got me sweating🤡
YaNans Leftovers . 2023-07-03
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5 stars all round, a specific mention to the waitress with blue and black hair, Alisha. Not only was the service fantastic, everything came in a timely manner and the conversations with her were very pleasant. Everything tasted great and the presentation was beautiful, definitely an experience to remember and I am already looking forward to the next visit. She also made an excellent recommendation of prosecco to start us off with the evening's festivities.
Alex Sandbach . 2023-07-02
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I visited with my mum earlier today and was served by anastasia. She was very welcoming and her service was impeccable. She seemed happy to answer any questions and had a very fun personality! she is an asset and we look forward to visiting again!
Danibeth Kirkbostock . 2023-07-02
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Love coming here with my little girl every time we go to the deep we stop by and get a pizza.
Adsy P (Adsy10039) . 2023-07-02
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We had a great experience. Great service from Kii she was very attentive and welcoming. 😊
Viktoria Goldsmith . 2023-07-01
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Great food really good service with the lovely megan
Susan Towler . 2023-07-01
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Such a great place, food fantastic, goats cheese salad scrummy and tuscan sausage sandwich 😋not forgetting the Italian nachos, Megan our waitress brilliant had a good laugh with her.
Sarah Stephenson . 2023-07-01
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Have visited previously and make a point to visit every time we're in Hull. I had the number 13 but with the peppers removed due to personal preference (pictured). My fiancée had the number 5 with a caprese salad. All the food was piping hot, fresh and delicious. The staff were lovely and helpful. Will be back at some point, I'm sure.
Jamiewaldie1992 . 2023-06-16
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Decent pizza - good location for the Deep
Chris . 2023-06-08
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Such a well presented restaurant with amazing food. Drinks are a little costly but worth it for the experience.
Jan Wincote . 2023-06-06
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Wanted to dine in, 6 available tables yet fully booked.
Jonathan Hastings . 2023-05-29
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Bert's Pizza and Gelato is a popular restaurant located in Hull that offers a delightful dining experience for visitors. If you're looking for a place to catch up with friends over a cup of latte and olives, this is definitely a spot worth considering. The environment at Bert's Pizza and Gelato is welcoming and conducive to relaxation. The interior design is contemporary, with a cozy atmosphere that encourages conversation. The seating arrangement is spacious, ensuring that you and your friends have enough space to move around comfortably. The restaurant is well-lit, making it an ideal place to work or study if you're looking for a change of scenery. The latte and olives are a great option for those looking for a light snack while catching up with friends. The coffee is freshly brewed and the olives are of high quality, making for a perfect combination of flavors. The serving sizes are also generous, ensuring that you get value for your money. Overall, Bert's Pizza and Gelato is an excellent choice for those looking for a place to catch up with friends over a cup of latte and olives or drink or snacks of your choice. The restaurant provides a comfortable environment, delicious food, and excellent service. I highly recommend it!
Anyanwu Bright Chibuzor . 2023-05-11
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Pizza was amazing, Particularly the tomato sauce base, really tasty! Liam was our server and was amazing, he was very attentive and welcoming! Service such as that is a credit to the employer! Will definitely be back again when we are in the area!
George Tomkins . 2023-05-11
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Excellent food, Excellent Service. 10/10 would recommend
Jamiu Shekoni . 2023-05-08
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Dined here on 6.5.23. This was our second visit. Our last visit was what feels like a life time go. Upon entering we were greated with a warm welcome, Seated straight away. Left a few moments to browse the drinks menu. Drinks ordered. Food order was taken 15 minutes later due to our lack of being able to make a choice on the delicious sounding pizzas. The food came 20 or so minutes which we have no issue with especially as going out is a real treat for us so we don't mind it taking time so we can fully enjoy our experience when we dine anywhere. We asked for our antipasti starter to come out with our main, as we have found this definitely works with our children as they still don't fully understand the concept of starter, main, dessert at intervals. The food arrived and we were very happy with the result. The pizza base was really crisp was delicious and full of flavour. The toppings tasted fresh with each element complimenting on another. Slightly smaller than I hoped in relation to price but as I always say and stand by, the price should always reflect the product or produce and it certainly did. I request a margarita without the tomato base as my daughter dislikes this. No issue at all and again full of flavour even without the tomato. Which for me states again the flavour in the dough and in the toppings. Thank you to the waiting staff for your attentiveness and the chefs for the food. We will be back in the future.
Andrew . 2023-05-07
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Wonderful pizza, friendly staff and felt the price reflected the quality. Our server was amazing (she had short hair and the cutest sliders on) and was great with our little boy. Gelato was a lovely finish too!
Abi Jackson . 2023-05-06
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Awesome Italian nachos and attentive staff
Camillus Murphy . 2023-05-03
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Fantastic place, buzzing. Great food, we had desserts. The meals looked great.
Helen Allsop . 2023-05-03
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Called here on a Saturday night. It wasn't busy at all, so no problem with getting a table. Service and food was very good.
Kathy . 2023-04-24
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This was our first time at the Hull restaurant after eating at the Brandesburton one a few years ago. The food was lovely - fresh ingredients, well presented & good portions. The service & atmosphere however did not match up to the food. We waited for nearly 10 minutes to be seated with staff wandering past without even acknowledging we were there or saying they’d be with us in a moment. Eventually we were seated & soon had drinks & had a placed our food order with a waitress who seemed like she would rather be somewhere else. We ordered starters but our pizzas arrived first. As the server put them on the table I said we hadn’t actually had our starters yet & was told quite sharply “well it didn’t say starters on the order so it’s all coming out together.” She then turned & left before I could respond before hurrying back, dumping the starters on the table & leaving again clearly not wanting to discuss the matter. We were hungry & despite the mix up the food looked lovely so we put our mains aside and got on with our starters. The rest of the food was very nice, although we did hurry to eat our starters to avoid our mains getting cold. The service throughout was inattentive with the staff (both servers & chefs visible in the open kitchen) looking bored & miserable. The waiting staff scurried around avoiding eye contact with customers & all seemed stressed, even though the restaurant wasn’t that busy, which made for an uncomfortable atmosphere. Had the atmosphere been better we would have stayed for another drink & to try the amazing looking gelato but all in all I wouldn’t recommend or visit again. Such a shame as the food was lovely but the service was a real let down.
Em C . 2023-04-23
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Had a lovely meal here on Sunday. Served by a lady named Kai who was absolutely wonderful. Super service, amazing food and will definitely return!!
Info Eastern District Tailors . 2023-04-19
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Booked a table today for 3 people food was excellent chicken salad and all pizzas was delicious.we later on popped back after a trip to the deep due to not having much time left and telling me daughter we will go back for some gelato, lady with short hear served us sorry didn't get her name was so lovely and bubbly very polite.would definitely recommend and return.thank you for a lovely lunch
Jessica . 2023-04-18
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Fantastic food, noisy acoustics. They had system problems when we visited, which delayed our order. However, the food was well worth the wait and the staff looked after us well.
Stephen Slater . 2023-04-15
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Food was nice although quite expensive drinks also expensive service slow , finished food asked for bill and was told she’d bring it over ,waited 10 mins she never brought it so went back up again to see if we could pay , wasn’t overly busy either so shouldn’t really happen
Sarah Phillips . 2023-04-09
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Food and service very good Was very quiet but it was a wednesday teatime
Andy Smedley . 2023-04-04
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Staff and clueless at time and very slow
Louise Rowe . 2023-04-03
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The staff are rude and dont know how to speak to people. Absolutely disgusting behaviour if I could give less then a star I would.
Bappi Rahman . 2023-04-01
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Food was nice from here but the restaurant lacked good service as we waited 2 hours for our pizza to come out but got a discount after
Alfie Newlove . 2023-03-26
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Best pizza in Hull. Great service, stunning food and location.
Matthew Dowley . 2023-03-21
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Lovely lunch, friendly service,
Keith loseby . 2023-03-16
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The waiter was a pleasure very helpful And attentive food was very nice, was super quiet when we arrived hence the low atmosphere score
Craig Fussey . 2023-03-14
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Staff were amazing so friendly and welcoming! The atmosphere was really chilled and comfortable and the food was really nice ! I would say it’s the best gluten free pizza I have ever had. I will definitely be revisiting and recommending this place to friends and family.
Caitlin Harrison . 2023-03-12
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Fast service, delivery to table, and really nice pizza and drink options. Great up and coming area, still being developed but looking promising. Will definitely be visiting later in year.
Alan Moreland . 2023-03-12
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Had a lovely experience at Bert's and I can't fault it! Pizza was delicious and staff were so friendly and helpful. Can't forget the amazing gelato! The atmosphere was lovely too, highly recommend!
Phoebe Elizabeth . 2023-03-10
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Great Pizza place close to The Deep. It tends to look a bit industrial around there, but inside Berts was fine. Quick service and great food.
simon crook . 2023-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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