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3,8

Based on 802 opinions finded in 2 websites

3.3Ambience3.3Cuisine3.8Price3.8Service
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Nº 1344 in 1820 in Highland

Nº 18 of 22 Scottish in Highland

CUSTOMERS TALK ABOUT DISHES WITH.. coffee

comment_iconOpinions

Passing through Ft William and browsed this outlet, did some shopping in H & M

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james grout . 2023-10-28

MORE AT Google

Lots of information and very helpful staff to answer questions

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Glenn Fisher . 2023-10-06

MORE AT Google

It's ok... Lots of commercial tartan stuff for the tourists

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Alastair Goodale . 2023-09-18

MORE AT Google

Good place to have a meal, buy some souvenirs and use the restroom.

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Nicole P . 2023-09-17

MORE AT Google

Where do a start totally filthy the toilets should have a sign enter at own risk even the tourist were complaining

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Aileen . 2023-09-08

MORE AT Google

Loads of great stuff at great prices

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Margaret Bruce . 2023-09-02

MORE AT Google

This used to be a wonderful venue for meals and shopping but lately has declined drastically. Well understaffed although the staff there are nice. I visited for breakfast, arriving at the usual time of 9am, only to find a sign on the door stating that "due to staff shortages we will not open till 10am. Meaning I had to wait in the rain for an hour as there was nowhere else that I knew of. If they can open at 10, what is wrong with opening an hour earlier? I visited again a month later, this time arriving at 10am, and entered the restaurant to be confronted with a sign indicating that "due to staff shortages" we will not be serving breakfast. This place needs to get its act together, or they will lose much trade, mine included

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paul d . 2023-08-18

MORE AT TripAdvisor

Great shop for stocking in on Scottish souvenirs. Decent whisky and alcohol selection, clothing part and food.

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Paulina Bisiorek . 2023-08-02

MORE AT Google

Avoid like the plague if not you will catch of the state of the toilets toilets cracked smell filth

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Safari15844027623 . 2023-07-31

MORE AT TripAdvisor

The food was extremely bland. Additionally, the portion size was quite small. If you have the time, find another restaurant.

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Scenic67380135714 . 2023-07-09

MORE AT TripAdvisor

Surprisingly tasty and affordable lunch at a roadside tourist business. Try the soups! Sandwiches and hot entrees look good too.

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61Boss . 2023-05-17

MORE AT TripAdvisor

A tired place which is dull and old fashioned. Nothing to shout about at all, the food in the cafe is average quality nothing to shout about. Staff friendly and helpful. The place is clean but we wouldn’t visit again, a bit of a let down

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Steve S . 2023-04-13

MORE AT TripAdvisor

This place is NOT prepared to be a touristic stop by. There was almost no food (and it was 12pm!!!), and whatever was there looked and tasted awful. Service is extremely slow and inneficient. The only reason I had to go to this place is due to the tour I was in, so I had no other options as we had only 40 min there. So, if you are not obligated to go there (by the tour guide), DONT GO,

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817lisianeh . 2023-03-18

MORE AT TripAdvisor

Used toilet facilities first - clean but desperately need an upgrade. Had a bacon sandwich and coffee in the restaurant. Good value - not the best quality but for price we were very happy. Really lovely staff working in there. Whisky Shop - so overpriced. Don't buy anything in there - you'll get cheaper and possible even a better selection at the supermarkets. We purchased a bottle of whiskey (can't recall which as it's not my tipple), for £48. It was £35 in the local offy. Lots of tourist tatt - great if you're in a rush to buy something but most of it is overpriced.

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Funkle_of_Cambridge . 2022-09-27

MORE AT TripAdvisor

Terrible food, terrible service. Waited some time for someone to acknowledge us then serve us lukewarm food from metal trays. The sausage will haunt me for days, and the coffee was half a cup of lukewarm beige. To top off the joyous experience, the shop you have to walk through was full of all the old tourist tat they got rid of from the Rotal Mile. Avoid, there’s better places in town and a Costa up the road.

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Dave Snell . 2022-04-18

MORE AT Google

Wow breakfast cheap and tastes great, lunch cheap what a fab place to stop have good food and the shop is brilliant has really quality items clothes

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william mccall . 2022-04-17

MORE AT Google

Popped in to escape the rain. Free car park. The cafe was spotless, the only member of staff on duty was very helpful and friendly. All cakes were individually wrapped, so very hygienic. We had scones with jam and cream. Scone was fresh and a good size, jam and cream were in sealed pots. Also a hot chocolate and a peppermint tea, both good. Store quite interesting too.

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Tracey H . 2022-04-06

MORE AT TripAdvisor

Move coffee, staff and parking.

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Howard Walker . 2022-03-25

MORE AT Google

Breakfast is a decent quality, lovely cup of tea, staff very pleasant and helpful.

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David Greenlees . 2022-03-12

MORE AT Google

Stopped for breakfast, food cheep, sausage tastless, bacon thick and chewy, all other items dry and warm, coffee not nice. Staff were lovely.

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darrenc521 . 2022-03-03

MORE AT TripAdvisor

Wonderful scenery, nice cup of tea

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Bill Lockwood . 2022-02-22

MORE AT Google

Excellent selection and friendly staff.

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Shaun Nicolson . 2022-02-19

MORE AT Google

Lovely shop to look around. Had a snack in the cafe, very nice and reasonably priced

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Mandy Gurnett . 2022-01-12

MORE AT Google

Excellent choice of Scottish souvenirs and products. Restaurant was large and offered varied menu

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Valerie Hannon . 2021-12-02

MORE AT Google

Great place for all your outdoor clothing for hill walking

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FINBAR MC CRAVE . 2021-11-25

MORE AT Google

Great gift shops with a variety of products including scottish gifts, Christmas gifts, clothing and a section with alcohol. Loads of deals on local jams and shortbread biscuits!

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Kimia G . 2021-11-16

MORE AT Google

Great place for Scottish themed items and a bite to eat

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Ewen Leslie . 2021-11-14

MORE AT Google

Great place to buy all your gifts good clothes and a good cafe

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Julie Harrison . 2021-10-31

MORE AT Google

It's OK for a shopping store. Some items were half price but it's same items as in town.

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Lynn Coates . 2021-10-24

MORE AT Google

I suggest going in every different season because items change, lovely place for gifts and novelty items

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Arturs Grigonis . 2021-10-22

MORE AT Google

Bought loads 🤣 brilliant. It's now Ponden Homes. Worth a visit for goodies to take home

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Sharon Britton . 2021-10-20

MORE AT Google

This place had something for everyone. Has a coffee shop, lots of clothing, souvenirs and trinkets, toys for children, local produce, a wee whisky shop. Worth a look. Mainly a tourist hotspot

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Heather Jordan . 2021-10-14

MORE AT Google

A taste of Scotland in one shop. If on a whistle stop tour of the Highlands, you can get all your momentoes here and Scottish clothing for All. Pleasant staff too.

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Katie Hart . 2021-10-11

MORE AT Google

Ok but be careful when you purchase wool sweaters they are acrylic and not purchase wool

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John Davies . 2021-10-09

MORE AT Google

Very good place to shop for gifts and souvenirs

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Carol Pennell . 2021-10-04

MORE AT Google

Best of soup and gifts are plentiful.

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Bill Keenan . 2021-10-04

MORE AT Google

Nothing to shout home about shops in the town offer more

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Ubemannet luftfartøy Nynorsk . 2021-09-20

MORE AT Google

A bit like Edinburgh woolen Mill used to be. Clothing and Highland souvenirs. Cafe/restaurant selling sandwiches, and hot food, drinks. Soup was home made and very nice.

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David Hardy . 2021-09-16

MORE AT Google

Lovely place well worth a visit

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Paula Graham . 2021-09-15

MORE AT Google

stopped for a coffee and a traybake asked if they were Gluten free was told yes 2 bites and realised they were not gluten free also some staff not wearing masks

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1804Mclean . 2021-09-14

MORE AT TripAdvisor

Offers a good range of gifts, clothing and whiskies etc. Cafe is basic but OK, although we only had coffees nothing to eat.

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Pam Sar . 2021-09-11

MORE AT Google

Friendly staff, good range of Scottish gifts and a good cafe

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Stephen Huggart . 2021-09-02

MORE AT Google

Very dissapointed!!... The staff are so rude and racist. I don't know how did people gave good reviews to them as their customer service is so poorly. Never visiting their shop again

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ajit singh . 2021-08-28

MORE AT Google

The Center is fine but the toilet opening times are crazy. They open at 8.30 and close at 4. It takes most people 4 hours up and 3 down. If you are walking up Ben Nevis then it’s pretty poorly managed. The restricted toilet times probably explains why we came across numerous people stopping for a no.2 next to the path on the way down. It’s 6 quid to park. Add another quid to extend the toilet times if that’s needed. Surely having walkers able to visit a toilet before climbing is common sense.

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alanmZ3569PQ . 2021-08-25

MORE AT TripAdvisor

Had to wait so long to order, and then waited a long time for the food. We had to get the money back, only 3 minutes till the coach leaving when our food was finally ready. Left without having lunch is not great for a 12 hour long coach trip.

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Yang Yun . 2021-08-18

MORE AT Google

Wanted 30 min to order, and 20 min before the food come, left us 2 min to finish it, good part is I got my money back without too much difficult.

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Xinwei Wang . 2021-08-18

MORE AT Google

The food was really tasty and fresh. Such a shame it was so quiet. Shop is really well stocked of souvenirs. Lots of parking, worth stopping by.

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nikki barcas . 2021-08-09

MORE AT Google

Superb selections from clothing to housewares, great friendly and helpful staff.....pop in and say hello!

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Paul Kerslake . 2021-08-08

MORE AT Google

Lovely helpful staff, we will visit again.

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Michelle Jennison . 2021-08-03

MORE AT Google

Great selection of West Highland way and Ben nevis merchandise

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chris cain . 2021-08-02

MORE AT Google

We went in the West Highland Restaurant, but it turned out to be more of a cafe than a restaurant. We were up for a nice coffee and nice cake, but in the end just had a coffee and KitKat as the what was available looked dry and old fashioned. Also there was a strong smell of old cooking oil which put us off. The coffee was also not very good. We don't know if this was typical, but it reflects our experience as the worst we experienced in a 2 week trip in Scotland.

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WanderingWelshy . 2021-08-02

MORE AT TripAdvisor

We stopped by whilst on holiday for drinks. £3 for mugs of Hot Chocolate and Coffee, which were supposed to be large, but we’re just standard size. The drinks weren’t even brought to our table. The cafe was almost empty. In future we went to Weatherspoons for £1 a cup which was brought to us.

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J K . 2021-07-28

MORE AT TripAdvisor

Popped in, 10 minutes before closing on our way out of Scotland. Found some bargains and the two servers helping were really nice and pleasant. Recommended.

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Charles Bowman . 2021-07-28

MORE AT Google

We came here for a afternoon tea which was really nice and great value for money at £15 for 2 people. So much so, that we returned on the last day of our holiday. Not too big like some in the area at £15+ per person.

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216susannet . 2021-07-23

MORE AT TripAdvisor

Always visit here. So much to look at and nabbed buy.

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Ian McLennan . 2021-07-17

MORE AT Google

This is as good as Costa ,it does good coffee the food is wholesome and warm ,service is good . I liked it

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sam elliot . 2021-07-16

MORE AT Google

Handy for a food stop and stroll round the shop before going up the Glen.

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Annie . 2021-07-14

MORE AT Google

Quick visit for coffee, clean and covid markings very clear

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Peter Craven . 2021-07-09

MORE AT Google

Glad reopened , pity not opening till10 am as breakfast better earlier from cafe

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D Brown . 2021-07-09

MORE AT Google

There were 2 meals on offer chicken burger or fish and chips. This is understandable in these times. The portion of fish was small, batter hard and fish dry. The chicken burger thin and dry. If you are going to have a restricted menu at least have what you have on offer a good quality. There was only one other table occupied at lunch time. I am not surprised if this is what is being served.

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Ghiana8 . 2021-07-08

MORE AT TripAdvisor

Popped in for lunch . Good food , easy parking just off a roundabout . Great for travellers passing through Fort William or for a browse in the large shop .

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vicky blainey . 2021-07-08

MORE AT Google

Lots of choice, reasonable price, staff helpful,

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Kerrie Smith . 2021-07-06

MORE AT Google

Excellent shop Excellent food in the cafe

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edward taylor . 2021-07-04

MORE AT Google

Nice ,clean restaurant. Very pleasant staff. Good food..

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kay paterson . 2021-06-16

MORE AT Google

Great food and shopping although the assistants rather ignorant

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Susan Kilgour . 2021-06-07

MORE AT Google

Lovely and knowledgeable staff, good selection of gifts, clean and welcoming store

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mike . 2021-06-01

MORE AT Google

Staff very good looking after customers,when emergency happens manager and supervisor very quick to react to incident on fri

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John Macdonald . 2021-05-23

MORE AT Google

Edinburgh Woollen Mill by another name in my opinion. Disappointed. I was looking forward to something new and innovative.

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Fiona Haggart . 2021-05-18

MORE AT Google

Enjoyable morning fantastic scenery

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Shirly Wall . 2021-05-13

MORE AT Google

Always a delight to go to this shop, first class service

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Alison Donaldson . 2021-04-29

MORE AT Google

Good selection of very overpriced items.

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K Rae . 2021-04-23

MORE AT Google

Great choice of goods and a great restaurant.

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A A Earp . 2020-12-30

MORE AT Google

Excellent and friendly staff and lots of products to choose from. A must stop for a first time visitor of the area

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Elias Spyr . 2020-08-12

MORE AT Google

In the proximity of Ben Nevis peak and Fort Williams city, we arrived to Ben Nevis Highland Centre - restaurant and shop, where we drank a glass of Scotch whisky, and a couple of very good coffees. The excellent atmosphere, together with the wonderful panorama...

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Gabriel A . 2020-05-31

MORE AT TripAdvisor

This is nice shop with a big variety of gifts, clothes and plenty to have a wee dram. Love it.

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Tracy Jackson . 2020-03-02

MORE AT Google

Fast food not exactly gourmet and not as cheap as you would expect,wouldn't recommend.

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Frank Monteith . 2020-01-02

MORE AT Google

Nice place to stop and stretch legs. Prices weren’t outrageous for souvenirs.

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Sam V . 2019-12-29

MORE AT Google

Stopped here for lunch with my mum and dad. Staff were super helpful and really thoughtful. Food was super scones we're amazing and the hot food was also very tasty. Off round the shops now! Highly recommended.

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Lesley9714 . 2019-12-13

MORE AT TripAdvisor

Can't say enough good things about this place, I conceder myself extremely fortunate in life to have visited this location in Scotland

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Bob Gillooly . 2019-11-18

MORE AT Google

we stop off here every year as a halfway point we like buying things from here as the prices are so good

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PaulW4925 . 2019-10-26

MORE AT TripAdvisor

Very good shop with restaurant,good parking

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brewster kits . 2019-10-23

MORE AT Google

Lovely clean place, well stocked with local goods but we found them a wee bit expensive

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Pete Davies . 2019-10-16

MORE AT Google

Sells a load of tat. But good selection of whisky

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Celia Gale . 2019-09-29

MORE AT Google

Photos are misleading. This restaurant was dirty, especially carpets. The staff were lovely but the food was appalling and expensive. Disabled toilet a disgrace. It only 3 grab bars to qualify as disabled and one was out of the way. Heavy door to get in....

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Janet F . 2019-09-28

MORE AT TripAdvisor

Not so good.sometime i got low quality things from here.

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Marjorie Katz . 2019-09-24

MORE AT Google

Always go and get a magnet when I go past nice shop nice people.

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Jamie Law . 2019-09-14

MORE AT Google

School cafeteria. Poured 11 packs of black pepper into my Indian curry and it was like the food absorbed and neutralised flavour. The quality of the gift shop was along the same lines. Whisky that costs £32 in Sweden cost £55 here.

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Matti365 . 2019-08-23

MORE AT TripAdvisor

Smashing place to stop for a bit of shopping and refreshments, plent of souvenirs on sale and a decent car park

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Declan Aherne . 2019-08-13

MORE AT Google

Went here for breakfast £3-50 for 6 items was a bargain. Food was hot and as tasty as a breakfast can be. I would recommend this to anyone in the area.

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stephenmZ6936YC . 2019-08-09

MORE AT TripAdvisor

Essen war ok, schöner Shop - willkommene Anlaufstelle, wenn man gerade von einer Wanderung kommt. Empfehlenswert.

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Kerstin B . 2019-07-23

MORE AT TripAdvisor

Lovely place to shop. Ponden home and various bits for presents.

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Karen Kitchner . 2019-07-20

MORE AT Google

Cima davvero molto frequentata. É bella, ma ci sono tantissime cime molto più interessanti e quasi per nulla frequentate. Certamente questa è la cima più alta delle isole britanniche e quindi ci si trova a salirla. Percorso facile ma decisamente adatto a persone allenate visto che sono 1300 metri di dislivello e possono mettere in crisi un camminatore poco allenato.

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Paolo M . 2019-07-05

MORE AT Google

Went here for breakfast the day after climbing Ben Nevis, choose from 6/9 or 12 piece breakfast, I went 12! Great selection of breakfast items and great service. Highly recommend

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GloucesterEh78 . 2019-06-26

MORE AT TripAdvisor

This is well end of my walk the picture says it all 7 days walk

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Sports Diver . 2019-06-10

MORE AT Google

Hier bekommst Du alles, was irgendwie mit Schottland zu tun hat. Sehr schöne Souvenirs, hochwertige Produkte sus Tweet, aber auch Nippes jeglicher Preisklasse. Sehr gut sortierte Whisky Abteilung.

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H.-Peter Kűppers . 2019-06-05

MORE AT Google

Great selection of ladies and homeware

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Nicola Mackinnon . 2019-05-25

MORE AT Google

Excellent range of EWM goods, many at sale prices.

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devonscot100 . 2019-05-24

MORE AT Google

dropped in for lunch and ordered a toasted panini, the cheese was tastless and the coffee horrible. noticed 4 German tourists at next table who left leaving their food

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Roger S . 2019-05-22

MORE AT TripAdvisor

Superb! Such a pleasure! Pristine beauty! Pure Air!

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Rukhshana Dadachanji . 2019-05-12

MORE AT Google

Just having a pit stop coffee and cake on our way fife, very nice home made scone, cup of tea just the job. Look around the shop buy some stamps and away we go again Thanks very much Recommend this restaurant

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Nigel S . 2019-05-12

MORE AT TripAdvisor

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