Belleek Tea Room in Fermanagh

I'm afraid I was very disappointed with my visit to the restaurant today because of the poor staff experience. I had visited Beleek Pottery restaurant many years ago and had great memories of it. This time, while the food was nice enough, the service was terrible! Three examples - when I arrived there were several people ahead of me trying to alert staff that they were looking for service. I added my voice and someone finally came out removing their ear phones, which I assume was the reason they couldn't hear that people wanted service. I ordered a quiche and salad which was fresh and tasty enough, and a lemon meringue which was OK but obviously several days old with sodden pastry and soft meringue. I asked the waitress if I could wait to take my coffee until I had eaten the main course. When I came back for it, she handed me the same cup of coffee which had been sitting on the counter for at least 10 minutes! I asked for a hot cup which she got for me, but I was astounded that she didn't think to pour me a hot cup of coffee. Lastly, a large group of tourists came in while I was eating, probably from a bus tour and they were queuing up. I had noticed that the top tier of the restaurant was roped off, but despite the arrival of this large group, no one removed the ropes. I also noticed dirty dishes piled up at the hatch not being washed for some reason also. So I would say, these staff need to be trained. They were friendly enough when I spoke with them, but clearly hadn't a clue how to give good service to customers. Given that most of the customers are probably tourists, Beleek Pottery can do better than this in terms of staff training.

The cafe is not large and the food offered is not extensive, but as is usual when we are visiting somewhere, we have a good breakfast and only need a bowl of soup to keep us going. There was a small range of sandwiches, snacks and salads also available.

Bland, mundane & stale food. In such contrast to the pottery. We were expecting something special like the pottery. Instead we got a transport cafe.

We popped into the tea room while in the area, for a quick treat. There were many food options, but we opted for cherry scones and a pot of tea. The scones came with jam and a pot of fresh clotted cream. The scones were tender and quite tasty, and the tea was the perfect compliment. There is a lovely bi-level seating area, with plenty of room between tables. The staff was friendly, and quite prompt in serving us. Definitely worth a stop in.

Best Scones and Cream ever! My wife and I love cream tea. Today we found some of the best scones and cream and tea. A nice comfortable setting and friendly staff. This is a must stop if you are in the area.

We have been to the pottery several times, but had never done the tour with Michael. This time we did, and it was excellent..... A real insight. Afterwards we had lunch and it was excellent..... A really good mornings visit....

After touring & shopping, we decided to have a small bite to eat & a hot drink. We all had tea or coffee along with some scones. Everything was good. Of course, it was served on Belleek china. The best part were the views from the windows overlooking the River Erne. Would recommend after the tour if you are in need of refreshment.

Na afloop van de rondleiding was er nog tijd om een kop koffie en een gebakje te eten. Dat hebben we in de tearoom van de Pottery gedaan. Het gebak en de koffie waren prima, en het personeel was behulpzaam. De ruimte was traditioneel en gezellig ingericht en dat past uitstekend in het complex

This was a wonderful visit. We toured the factory and met some of the dedicated artists. We ended with tea in the charming café there. The staff there were so friendly and helpful; the treats and tea were tasty!! I would definitely recommend you include this in your travels of Ireland. It is well worth the stop.

Very nice food! Lovely layout. You can’t quite see the water of the Lake. Plain Beleek dinner service used. Would be better if they used a mishmash variety of seconds.

Wir waren nach der Besichtigung der Belleek Pottery dort Tee trinken und eine Kleinigkeit essen. Die Auswahl an Speisen war gross und das Servicepersonal sehr freundlich und hilfsbereit. Im ganzen Haus hat man das Gefühl, dass jeder einzelne Mitarbeiter gerne und voller Überzeugung dort arbeitet. Wirklich zu empfehlen.

I Would Highly recommend a visit here . The staff are so friendly and very accommodating for special Dietary requirements. The Food is excellent and Always so very fresh . I will be back

I had Soup and sandwich. My wife had coffee and apple tart and cream . The food was really good and not expensive.

Really enjoyed our lunch in the pottery restaurant recently. The staff were so friendly and helpful and the lasagne and salad was really lovely. Everything is so reasonably priced and we just loved the experience. As I live locally I enjoy taking my visiting friends and family here..

Had an awesome surprise 80th birthday celebration for my Mom. Geraldine and her staff could not be more attentive. They helped me organize the menu, the suggestion of the semi private lower ground seating area and even decorated the area with some 80th celebratory items I have given along with some lovely fresh flowers on the tables. What a beautiful thought to have some fresh flowers - a personal touch. The foods were simply awesome; sandwiches were fresh and well filled along with lovely small cakes and not to mention the scones! These were really something else- a talking point in fact amongst Mom's guests. They could find nothing but cherries in the scones.Simply amazing. The venue was relaxed and calming but soon the chat and birthday craic got under way that changed! It was all helped on by the numerous pots of tea and coffee served in the Belleek pottery.A lovely touch to showcase the product. Mom was truly blown away by the surprise gifts she received from the pottery and the staff. How kind and thoughtful to mark her milestone birthday. Overall, the celebration could not have been better. Thanks again to Geraldine and her staff.

A very comfortable tea room within the Belleek Pottery, there is a comprehensive menu with both hot and cold food and a very good selection of cakes. The drinks are served with Belleek pottery , however the place can be quite busy if coaches are in, and queues can be long, but there are plenty of seating. Well worth a visit.

A nice tea room, but when we were there it was quite busy. Still the service and the food were good.

The Tea Room is lovely I had a Latte and my husband had Tea which was served in all Belleek Pottery. I had a Lemon Muffin which was delicious. My husband had a Panini which he thoroughly enjoyed. The staff was very friendly and efficient. Would definitely recommend.

Excellent service and tea, coffee and scones after your tour or visit to the gift shop. Well worth a breather from touring.

You travel some bumpy back roads to get to Belleek, whether you're on a tour bus or by yourself. The large and imposing pottery is surrounded by parking, and inside, the tours of the works, the video in a theater, the museum collection, the large shop are arrayed for visitors. The cafe is large enough for a busload of visitors to fit in alongside others, and offers a full range of food, hot and cold. Whether you want a full meal or a spot of tea or coffee, soup or a sweet, there's plenty to choose from.

Had a very quick lunch after the factory tour. Very crowded but service was fast. A la carte cafeteria style with cold and hot foods. Tea is served in Belleek tea pots!!! Try the lasagna if available as it was excellent. Also very good soup.

We would normally call in to the pottery shop once a year and would call in for a coffee and scone.

Perfect little cafe for a cup of tea if you are weary of shopping. They have assorted baked goods and sandwiches.

People come to Belleck to buy fine china, it seems a missed opportunity to not provide an experience in the tearooms. Food service is much like a cafeteria and although the scones were fine having table service and the opportunity to see some beautiful china in use would have made it an experience rather than a snack.

Lovely tea room with delicious food. Well priced. Lovely staff too!

Like the factory, the Tea Room is set up for a large throughput of visitors. There is the usual food fare with some good sized scones! The coffee was bland but the tea better.

What can I say.....average quality food and service painfully slow

The restuarant was very large and not too expensive but the portions were small. The service was slow and the supervisors/ managers spent too much time chatting to the staff whilst us customers waited. Tables were not cleared quick enough so having bought the food there were no tables or seating. Dissappointing. The shop next door was better staffed.

Great cup of tea with sausage roll and cake. Please do something about the Cornish pasty as it is still bland, tasteless and a poor example of this great food item. Excellent surroundings to compliment this great Belleek Pottery.

In a thoroughly rewarding visit to The Baleek factory, we stopped in for a midday snack. My wife and ordered two solid quality cappuccinos, a tasty lemon coconut muffin and a slightly less impressive as in somewhat bland Cornish pasty. We also saw many other unchosen options of excellent quality.

Called here when visiting the pottery and we were so impressed by the freshly made scones that we stopped another day when passing. Lovely cafe with every piece of crockery made by Belleek (we liked the mugs our coffee was served in so much we bought some). Even the finials on the bannisters are Belleek porcelain - a lovely touch.

While waiting for our tour we went into the tearoom for a wee cup of tea the food was beautiful and the place was really clean and the staff were lovely and attentive

We had lunch in the Belleek Pottery Tea Room on an early sunny afternoon. We had the lunch special which consisted of an entree and various cold salads for about $10 USD. We tried the baked cod and the beef pie, along with potato salad, coleslaw, beets, and tomatoes and cucumbers. It was really good and a wonderful value!!

Lovely place to visit, very happy friendly staff, restaurant available with a good selection of food and drink

It is just average food. I had a good chicken curry but nothing exciting. You probbly could find better food somewhere else.

Cosy tea room in an almost idyllic setting surrounded by what must rank as one of the greatest potteries in the world.

When visiting the pottery location again, I decided to give another try to the tea room and it was an...

I had a cuppa and a scone - the cafeteria style made the line go quickly. A great place to relax, after shopping in the gift shop.

all the female staff could not have been more helpful. 1 member of staff even asked if we would like our cappuccino after our meal...which was then brought over to us.as we were leaving they all said good bye and hoped that we enjoyed our meal. well done all of you!!

It's a nice location with a nice view over the river, but overall the food was average with an average selection and average taste.Traveling with a 3 year old there were few options - quiche and vol-au-vents. For adults there was the ubiquitous nondescript "curry" and other sandwich options. None of our 3 choices were exceptional but none were awful either.....just average.Not a bad wee place and has friendly staff, but overall, it was simply just average.

Nach unserer Führung durch die Manufaktur haben wir hier unsere Teepause gemacht. Es ist eine moderne Cafeteria mit einem fantastischen Kuchen- und Kaffeeangebot. Preislich recht gut.

The staff at the tea room at Belleek are really helpful and friendly. Everything looks homemade and delicious. My sandwich was freshly made, and really good. Lemon tart is great!

A very strange place indeed. Asked for a warmed sausage roll and it was popped in the microwave turning it I to a rubbish mess ! Scones with sqirty cream slightly better !

Had a quick visit to Belleek showrooms , had pottery, coffee and tea in Tea rooms. Nice break very few there when visiting but good value

The coffee shop is well presented and looks nice. The soup was not to standard and the coffee was bitter and had been left standing for a while. For an international attraction - they need to try harder.

This is really a lovely tea room, so spacious and charming. The tea room offer a wide range of scones, quicke, desserts, salads etc which is all very tasty and well presented. The staff are attentive and the background music relaxing and not too loud. Well worth a visit to end off your visit to the Belleek pottery.

Visited with family recently and was disappointed with the pasty. I had asked for it to be warm and found it had been heated in a microwave! It was a soft, hard-to-cut pasty lacking in seasoning and flavour. The coffee was fine. I should imagine the cakes would have been a better choice and not the worst pasty I have ever tasted! Surroundings were clean, comfortable and nicely decorated.

Toured the Belleek Factory (separate review) and was about lunchtime. We had a couple hours drive ahead of us. Okay - lets eat here. I had very low expectations - even before walking in. I was going for "convenient". Actually - the lunch was very nice. The dining room was clean and the prices were good. It was such a nice surprise!

Called in for a cup of tea and a scone. Pleasant relaxing time out. Would call again when in the area

Lovely cafe. Gluten free available.Tea service is provided in Belleek pottery, nice to use.Reasonsible prices.Nice surroundings.Canteen style

Loved the quiche and salads! Very good and fresh food at a very reasonable price. Staff was very friendly and helpful as well. Nice clean atmosphere for lunch.

The factory tour I reviewed separately. It was great. But this in-house restaurant, with simple light food, reasonably priced. This is what I consider only for lunch. The food was pretty good for a small place like this. Liked it.

After a shop in Belleek Pottery we decided to have some lunch in the tearoom. The food was way above my expectation, a selection of clean crisp salad with feta and spinach tart was ordered by my better half while I plumped for the Irish Stew. Sometimes with hot plates the food tends to dry up and becomes unappetising but all of the food served looked freshly cooked and prepared. We both thoroughly enjoyed our lunch and will be returning quite often.

Typical attraction tea room although very reasonable. Reminder: this is in the UK! You go from Irish Republic to Northern Island as you cross the river

Some great tray bakes and buns. A little expensive however you are obviously subsidising he tours and the museum so it's worth it especially as it's in such a beautiful part of the world

This tea room is considerably expensive. The staff don't show much care into the job they're doing. Not a terrific experience.

It was one of the most fab places i have been for a cup of coffee. Lovely music playing, beautiful coffee and cake and i was with good company

A nice choice of buns and cakes to go with your tea or coffee.Efficient and friendly staff. Like most tea rooms at popular attractions it can get very busy!

This was a must stop and see. To see how Belleek makes their ware was impressive but it was very nice to be able to take a break during shopping to enjoy tea and goodies. The staff even prepared a sandwich made for my wife's dietary needs. Easy access for disabled and prices fair

I'll say one thing - they were fast. There's a decent looking cafeteria with sandwiches, salads, roasted chicken etc. We opted for chicken curry and lasagna. It was ok but served quickly and with a smile. Their trifle wasn't very good.

Amazing renovation of old pottery building. Very pleasant staff good selection of hot and cold food. Always range of gluten free available.

Helpful staff , ideal to finish off your viasit to the pottery & conveniently at the front of the place , next to the car park .Airy spacious, gentle music & decent coffee !

This tea room is spacious and not busy off season. Staff are very friendly. Pretty good range of food available at reasonable prices. Coffee is not as good as some places but OK. Clean and tidy.

A large and very impressive building houses this pottery, museum and Tearoom. Lots of beautiful items ranging from thousands of pounds to a few pounds. Also a small museum (free) and a guided tour for a small fee.

We had tea and scones after our tour of the pottery. The scones were big and moist and delicious with butter and jam. Very reasonable price.

After the Beleek pottery tour it is lovely to stop and get the chance to try using the Beleek pottery to drink/eat off. Lovely little tea room, good quality food at reasonable prices and helpful, friendly staff.

Have a nice little lunch here with a bit of tea after visiting the Belleek pottery tour. Good food for a reasonable price and very nicely served.

Very nice tea room. Had excellent soup and brown bread. Pleasant atmosphere. Very good service.. Very clean and pleasant. Would definitely eat there again.

Whenever I am driving around that part of the country I usually pop into this tea room as I know the quality of the food. Not always the same menu and sometimes I am outside the meal times but always good for a cup of tea served in Belleek teapot with a Belleek mug and milk jug. They have now moved onto the current range Belleek Living and it is good quality. Cafeteria style service from a servery but the coffee shop is kept cleared and the staff are friendly. Good value for money too.

Not fancy by any means, but the tea room has a good selection of items in a cafeteria style setting with a good array of tables on a couple of levels. It is clean and handy with traditional homemade choices - you can't beat that!

Beautiful china and very pleasant staff, but tea for 2 involved selecting one pack of sandwiches from the 4 packs on display which was then cut up for 2 , one scone which was split in half and provided with pots of cream and several packs of jam, a shame considering we only had one scone to apply it to, half a chocolate eclair and some biscuity type fragments of traybake. This was served on a beautiful tiered display and finished off with 3 bourbons and 3 digestives. The display of cakes and pastries was lovely and the setting is beautiful but £15 for this tea is ridiculous. The rest of the experience is excellent and really worth a visit

Tea, coffee, scones and other food were excellent! Staff very friendly and helpful in a beautiful location!

Just lovely. Good food, well presented well worth the money. The staff where pleasant and the restaurant was quiet and immaculately clean. Everything was served on belleek tableware, a little special. Not the usual tourist trap fodder!

We ate in this clean and pleasant tea room after a tour of the Belleek Factory. Dining is cafeteria style with some items made to order. Our food was fresh and tasty. We didn't have a lot of time and were pleased that we could order and eat fairly quickly. Items were served on the Belleek pottery. Good value and pleasant staff.

Perhaps turning up towards the end of the day didn't help, but the selection was minimal, coffee extremely hot (dangerously so). We ate sausage rolls that were just floppy & uninspiring... so, like I say, it was all a bit average.

While they had scones & other goodies, I only had tea because our group was going to stop later for lunch.

We stopped here twice, once during our visit to the factory and once on our way to a different part of Ireland. We found a good selection of goodies, pleasant help, and clean bathrooms. The factory itself is well worth a tour.

The tea rooms are quaint and tea and services was excellent. I loved the Belleek pottery used .the food was fresh and tasty

lovely tea shop/restaurant in Belleek China showroom. Good value along with showroom pottery. If in Donegal pay a visit. Lovely building and lots to see.

We stop at Belleck every year to check out what is new and always stop at the tea room for a cup of tea and snack. It is always good.

Went in after tour and purchasing items in shop but felt staff inattentive so just had a quick drink and left.

We stopped by after taking the tour and shopping for Belleek pottery for a snack. The desserts were delicious and the staff was super friendly. The wifi was a little touchy and didn't work in most of the dining room.