Based on 4.926 opinions finded in 3 websites
Based on 4.926 opinions finded in 3 websites
Opinions
Great service from Matteo. My daughter especially liked building her own ice cream! Food was good and we didn’t have to wait long.
KirstyT357 . 2023-11-25
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Great spot to eat good Italian food . I ate chicken Milanese it was really tasty!! I really enjoyed the atmosphere the place is so nice. The waiter Matteo was really really kind and polite !!!
Emma S . 2023-11-24
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We had an incredible time here thanks to Mat ! I will definitely come back to this restaurant. We really thought we were in Italy.
digapper . 2023-11-24
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Matteo was our server and he was great, couldn't have asked for a better waiter. Food was amazing, we had the gamberoni pasta and can highly recommend. Will definitely come back!
Claire C . 2023-11-22
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Very good food. The vegan meatball was fantastic. And the cookie dough was delicious!! We were served by Matteo, very attentive and friendly.
Navigator13764392123 . 2023-11-21
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5* service. Food and staff where amazing. Matteo was so friendly and made us feel super comfortable.
Toni B . 2023-11-21
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Great service and amazing food!! My friend and I had lunch here and the staff was absolutely amazing. It’s great if you’re looking for a place to have good italian food.
Ana V . 2023-11-17
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We came here for our anniversary. Staff were very welcoming and friendly, The food was Lovely. Will definitely be back.
Hannah E . 2023-11-15
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Matteo was a lovely host! We had a lovely meal for dinner, and Matteo ensured everything was perfect.
stranger12344 . 2023-11-11
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Amongst a lot of great places to eat, this has been a fantastic experience. The food was excellent and the customers service was friendly, cheerful and cheeky. Will come again!!
Camper03889449956 . 2023-11-11
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As always a lovely lunch experience, great food,great atmosphere and fab service from Matt who is a lovely funny guy makes you feel welcome.
Helen F . 2023-11-11
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Lovely atmosphere and great food. Our server Matt was wonderful, very friendly, with great banter with our teenagers - they loved him. Thank you.
Rachael B . 2023-11-11
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Very lovely good, meatballs were a 10/10. Not a long wait for food and the waiters are all very nice. Server Matt especially was very funny and created a lovely atmosphere in the restaurant. 10/10 experience
Abi B . 2023-11-11
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Matt made our experience utterly amazing, he's is one of the best waiters you could ever want in a restaurant... Makes you feel proper at home .... He can have a laugh and a joke with his customers and fullfils requested always with a smile ..... Keep it up Matt ❤️😘
Louise H . 2023-11-11
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Wow, what a amazing idea venting for a birthday celebration. Came down with my son for his 13th birthday celebration tea. We are great by a lovely hostess Holly, smiles all around. The place was super clean and inviting. Jake our sever was ace, very polite, professional and great attention to detail, food was lush. Hot, well seasoned, great presentation and portions sizes were just perfect. Overall, a night to remember, my son had an amazing birthday tea, thank you all so much for your hospitality and service. Hats off to you all We will be back again soon.
travelingfamily1980 . 2023-11-10
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Amazing food and really good deal having the 3 set menu. Amazing service especially from Matt who was serving a lot of tables but was still very enthusiastic with everyone and quick serving too! :)
lottie d . 2023-11-08
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Great food, amazing service and value for money 10/10. Staff were attentive and patient, couldn’t have asked for more.
maxbZ6024XG . 2023-11-06
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Warm welcome on arrival which continued until we left. Food was great and the staff were warm and friendly, especially Mat who engaged us in conversation and was knowledgeable when asked questions. An overall great experience.
stevenwelsh642 . 2023-10-31
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Excellent family dinner, made all the better by Matt. He was brilliant & our children rated him 20 out of 10!
Sara R . 2023-10-26
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Had a great lunch today. My wife had a pizza and I had the chicken pasta. Both very nice. Service excellent
Inspire14337910581 . 2023-10-26
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Lovely food and service. Matteo is superb and enthusiastic. Nice ambience and very clean. We would highly recommend for everyone.
Philip S . 2023-10-20
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Staff were excellent. My girlfriend is coeliac and the menu caters for this better than most restaurants. She had the gluton free garlic bread as a starter which was very tasty. I had the cheese filled gnocchi as a starter followed by spicy sausage pasta...
Paul175T . 2023-10-18
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We chose Bella Italia for the gluten free choices on the menu. We didn't have to wait long for the starters were excellent and followed up by the mains, only one of which was a bit disappointing. With hindsight the pepperoni pizza should have been...
paulhB1654NJ . 2023-10-15
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Was so nice, calm atmosphere and all round lovely. Staff were quick and effective and good was elite and just lush.
N2330CXtomb . 2023-10-15
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Matteo was really great 😊 good food and cocktails. Love the deal on pizza and soft drinks. The resturant had A lovely mood
Tara O . 2023-10-11
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Excellent Pollo Funghi. Gluten-free pasta, cooked perfectly, creamy sauce, chicken and mushrooms. Prompt service.
Joyce H . 2023-10-11
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Matteo was amazing people are fast to leave a bad review, just I’m a strong believer they should be as fast to leave a excellent review , After being turned away from two other local restaurants in York for having a child , matteo welcomed...
harvey a . 2023-10-11
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The food was great, we enjoyed rhe drinks and we had an amazing waiter, Matteo! We really reccomend this place!
Niamh E . 2023-10-11
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Enjoyed it. I had the carbonara, wife lasagna, kids had pasta also and enjoyed it. Would go again!
tgenerso . 2023-10-02
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Popped in for a quick lunch whilst on a day out in York. Served by Matt who was brilliant and made our visit much more enjoyable. Was expecting a very basic lunch but he made it fun and went out of his way to chat...
E3659DNianr . 2023-09-28
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Wonderful service from Ellie, she recommended carbonara pizza which I didn't think would work but I gave it a go and it was amazing.
Buckmac . 2023-09-17
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Lovely restaurant, beautiful food, fab atmosphere and our waiter Matteo made it a really great night out. Would 100% recommend
jus730 . 2023-09-14
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Had an absolutely amazing time here with beautiful food and vibes. i’m addition to this, our waiter matteo provided us with a fantastic experience mixing jokes with great service to really round up the night with a bang.
Molly C . 2023-09-14
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Lovely food had a new dish meat parcels in red wine sauce. great waiter he was so much fun. Will def come again.
M5052SUmandyd . 2023-09-14
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great service, food was on point, i ordered pizza and it was cooked to perfection mat was a great server! :)
James S . 2023-09-14
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Matteo is one of the best waiters we have come across in the last few years. Attention to detail, knowledge of the menu, enthusiasm, etc. was spot on. We’ll done Matteo.
Hodge001 . 2023-09-13
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All staff were wonderful but Matteo is by far one of the best servicemen we have had the pleasure of meeting. They cater for everyone and the atmosphere was lovely, we came here for our 2 year anniversary and it was all delicious and will...
Abbie H . 2023-09-13
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Food and drinks were very nice. The strawberry lemonade was very refreshing. Service was quick. Staff were very welcoming and helpful.
Harra009 . 2023-09-12
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Service here is excellent. The carbonara and Marco polo were great but the portions are a bit big. The pizza however wasn't as good. The waiters are fantastic and attentive.
Susan Q . 2023-09-12
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lovely meal, delicious pasta dishes. Garlic flatbread yummy, great service from Matteo will come again
Emily P . 2023-09-12
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Very good food and very good attention by Matteo. We spent a couple hours there enjoying the food and the company.
Álvaro R . 2023-09-12
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Food was fabulous and the staff were amazing, very friendly and attentive . We had a great afternoon, the atmosphere was really nice and we all had a good chat!
Michelle E . 2023-09-12
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The staff were very attentive and always willing to help!! Highly highly recommend!!!!!! Would definitely go back!
Chloe B . 2023-09-09
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Great spot for a delicious lunch. Chicken Milanese cooked to perfection and Pollo Cacciatore tasty. Matteo a great waiter!
MollyJ6 . 2023-09-09
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I have been going to this place to eat more than 3 years, and every time I leave, I am satisfied. Quality service,very fresh food,with an autentic Italian taste. Cristiana, our waiters, always gives us 5 star service. I highly recommend this place,it's really worth...
amaliag892 . 2023-09-08
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Excellent food and friendly atmosphere. The staff was very helpful in helping out what to choose from the menu. The cuisine is mediterranean and it was difficult to choose the right dishes. I am highly recommending the place and you will definitely not be disappointed...
745Iuliana . 2023-09-08
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Food and service absolutely excellent from the minute we walked in to leaving. Great value for money and the staff couldn’t do enough for us! We will definitely be back 😊
emmalouiselawn . 2023-09-07
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Loved it here! Nice bit of lunch, friendly service and very pretty restaurant! Can’t wait to come back soon
danny d . 2023-09-07
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Just what we needed! A great bit of food especially the piccante!! Service was one of the best with everyone happy to help regardless of them being my waitress or not
Lesley J . 2023-09-07
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Came for a family meal and had the displeasure of sitting listening to arguments between the manager and a member of staff who was desperately trying to get the manager to come help over a customer complaint, she told him he would have to wait...
Staceyhewitson1985 . 2023-09-06
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Can’t fault the restaurant at all, surprised to see dave’s review below as anyone with common sense would know that as it’s a chain restaurant the menu isn’t going to be extravagant is it! What sets this restaurant apart was the service received, a warm...
James N . 2023-09-03
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Nothing special about this big chain restaurant. Only go if you have a good discount voucher. Food is OK but similar average quality to other big chains
daveLambs . 2023-09-02
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Matt was fantastic with us all. We brought along 2 toddlers and he was such a great help with the kids and made us all feel extra special. Five star service.
Jonathan R . 2023-09-01
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Fab customer service by Mat. Engaging with the kids and attentive. Super gluten free options. Delicious food and quick service.
Becky R . 2023-09-01
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The food was really good. Matt was fantastic with the children. It made the experience special. My son loved making his own ice cream pot. Matt had a great sense of humour and was super friendly - thank you!
Francesca T . 2023-09-01
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Fantastic service from Mat- nothing was too much trouble for him and he engaged with the children all the way through the meal making them laugh. He made sure that we had a lovely time 😊
James N . 2023-08-30
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Fantastic food. Fantastic service, it was great to be back! My little lad said it was the best restaurant ever! Thank you again
Steven B . 2023-08-30
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Matt was an amazing server! It was really welcoming and just made the experience so much better. He was very funny and cared about the service he gave!
Trail12956405098 . 2023-08-29
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Food was amazing! Made so much better by the fantastic waiter Matteo, that went above and beyond with a great sense of humour.
Beth L . 2023-08-29
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The staff were lovely, friendly and generous with the gift of a dessert but best of all was the food. The set menu is great value and everything we had was delicious. Gluten free options were particularly good. Highly recommend.
MelissaB18313 . 2023-08-26
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Although we had booked on line for 6pm they at very short notice on the day fitted our party of 6 in at 5pm. Food & service were excellent. Restaurant not far from the Shambles.
Ray R . 2023-08-21
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This spot was a fantastic location and fab service waiter Matteo was funny and very helpful. He was nice enough to give me an ice cream on the house for my birthday too! Food was lovely I had carbonara with chicken and a good portion...
oliviagK5106ME . 2023-08-20
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Top lad that Matteo is, punctual service wi plenty jokes, foods nice as well, turn up for the Matteo, stay for the scran bloody good job sir
Connor R . 2023-08-19
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Having had a bad experience in Bella Italia in Newcastle only a few weeks ago we vowed never to cross their threshold again. However, as we still had Tesco vouchers to use up, we decided to visit the York outlet partly due to its high...
Bill D . 2023-08-18
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Matteo is Great in York! He gives the restaurant a great atmosphere, friendly, chatty and accommodating we will definitely be back! Oh great food too, thanks 😊
Gayle G . 2023-08-18
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Amazing service from start to finish! Matt was accommodating, friendly and fantastic with our children. Will definitely be returning at our next visit to York!
P9611BDrebeccap . 2023-08-17
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Fantastic food and drinks with the family in the early evening. Fantastic service from Mat and the team. Thank you and see you soon.
Mansfield_chap . 2023-08-17
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Really good service from matt, could not do enough for us🙂 brilliant food, will definitely be back
Liam D . 2023-08-17
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Matt was our server and he was ace. He was great with us and lovely to the kids nearby. Thanks Matt
nicolabY4438FI . 2023-08-17
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Fabulous service from Matteo. Very attentive with an excellent manner with our children. Service was quick and food excellent.
David R . 2023-08-12
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Mattel was amazing. He is a credit to the place and was so friendly and helpful. The food was great too! Thank you :)
Natasha J . 2023-08-12
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Matteo was a great server. Food was delicious. Fast, good prices. Great vibe. Would recomend. The calzone pizza is realy fine!
mike v . 2023-08-12
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Lovely lunch in York during our trip there. Matteo was our server for the duration and couldn’t have been any more friendly and welcoming. A credit to your restaurant. Thanks for making it a lovely lunch.
vfjh89 . 2023-08-12
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Server Matteo really made experience. Funny, attentive and knowledgeable. Made us feel at home and was welcoming from the get go.
Bradley K . 2023-08-10
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A respectable man, his dealings are elegant and always smiling, he gives a wonderful atmosphere to the place. I wish him all the best and thank you
Amer B . 2023-08-10
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Absolutely fabulous service, food was stunning, our experience was made even better by Matteo with his unique patter, what a great guy working for a great place, thank you
Gary O . 2023-08-10
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Matteo our waiter was brilliant, friendly, attentive, funny, just fabulous! Food delicious, place lovely, great night had by us here, thank you.
Rachael G . 2023-08-10
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Amazing, Matteo was super friendly and attentive and entertaining! The food was really nice. I would definitely come back
Weronika S . 2023-08-10
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As the the title says, the food wasn’t really lacking any departments and was quite good. Our waiter, Matteo, entertained my little brother throughout our stay (he really enjoyed it) and he was really nice to us as well. I recommend it!
bomama b . 2023-08-09
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Excellent service from Matty. Food as good and consistent and always a safe bet. Easy to see why they are highly rated. Thank you.
B4236HGdavidw . 2023-08-09
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Amazing restaurant, staff are truly friendly and willing to go the extra mile. Young lady with dark hair, can't think of her name. Was super friendly. (Love bham family, who was super friendly, manners. 🥰) xx
JOANNE M . 2023-08-08
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Everything here was just amazing, the food (and pasta particularly) was delicious, atmosphere warming and best of all the service (from our server Matt) was great. It really made the meal!
Matt C . 2023-08-08
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Great service and excellent food. Very accommodating. Would highly recommend. Matt was incredibly attentive. A great member of staff.
Rachel S . 2023-08-08
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Went with my wife, daughter and teenage grandkids for an evening meal. Staff were very welcoming and attentive and gave particular attention to one of my granddaughters who is coeliac and needs a gluten free diet. Great selection of gluten free options and we all...
WildBill1953 . 2023-08-07
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Visited whilst on a day trip to York. All 3 of us had the set menu, which was very good value, and portions were normal size. We had garlic dough balls, mushrooms to start, then Bolognase and a sausage pasta, followed by Brownies and Tiramisu....
Tins99 . 2023-08-05
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Matt was great. Had entertain with our 7 yo. We had a great time and the food was absolutely amazing. Myself and my husband had the pasta and was the best one I ever had so far. Great experience!
Gergana T . 2023-08-04
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Lovely meal and great value for money and mat was excellent at keeping my girls entertained. Wasn’t too busy and easy to find.
Rachel9168 . 2023-08-04
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Beautiful food and Matt our server was fantastic and great fun ☺️ really enjoyed and will be back
Aimee F . 2023-08-03
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Out for a meal with the Family and were welcomed in by Matt. The service was excellent. Matt was great and the food was served quickly. Had a great time. Thanks again.
Tony K . 2023-08-03
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Lovely service and food. Really enjoyed my experience here. Especially with the lovely waiter Mat who made us feel very welcome and had great service.
Olivia C . 2023-08-02
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Matteo Wee hiccup with one of the starters which was quickly resolved. Food was of a high standard and the New Zealand sauvignon blanc was excellent . Matteo has excellent customer service skills.
BigD1888 . 2023-08-02
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Great food, great staff and a lovely ambience. 5* experience and highly recommended. Definitely on our list to visit again
G5133OSphilr . 2023-08-02
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Amazing atmosphere and amazing staff, especially Matteo! Going above and beyond to make the whole experience perfect! The food was delicious and great value for money! Will definitely come back (not just for the food!)
Hannah C . 2023-08-02
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What an amazing service by Matt, from start to finish nothing was to much trouble. My 2 boys both have additional needs and we always worry when we go out for food, so we don't go out much, it was a pleasure. Thankyou so much...
Cheryl B . 2023-08-02
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Served by Mat on an impromptu visit to the York restaurant he was knowledgeable and helpful advising on food and especially the gelato. While there he entertained a family of 5 younger children making them feel.happy and really engaged. It was a joy to watch....
Venture20216307968 . 2023-08-01
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Matt was fantastic he let my 6 year old daughter put on a waitress apron and serve our tables desserts which made her night. Excellent service very friendly and personable
A14llm . 2023-08-01
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Lovely atmosphere. Food arrived very quick, was hot and delicious. Had a great server named Mat, he was very busy but always made time to check in and get more drinks etc.
clairebY9719OZ . 2023-07-27
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Fabulous food and fabulous friendly service. Couldn't do enough for us and made the night so enjoyable. They had over 20 of us to look after and they delivered!
Anne K . 2023-07-25
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Mat was great all night despite big group of us, order arrived on time and great attention to details.
BenYork13 . 2023-07-25
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Absolutely delicious vegan options and appreciated the little flag in the food for reassurance. Would recommend the cookie dough!! Matt was a brilliant server and I look forward to returning.
holly m . 2023-07-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1097 Opinions
No hemos estado aquí en mucho tiempo porque nuestra última visita no fue buena, sin embargo, las cosas fueron mucho mejor esta vez y no dudo en recomendarlo aquí. Estamos discapacitados y esto lo notó
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