Based on 2.367 opinions finded in 2 websites
Based on 2.367 opinions finded in 2 websites
Opinions
Great service from Connie - thank you so much for looking after us so well
Sebastian Fox . 2024-04-13
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Alice was very helpful and friendly
Bev Stell . 2024-04-13
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beautiful food and good service
Xen Stathatos . 2024-04-13
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Nice place for a quick bite and. Catch up with friends
MARY CLARK . 2024-04-08
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Lovely food and great service from Abigail, very attentive and friendly, thank you!
Hayley Fitton . 2024-04-06
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Waitresses were excellent and service was very good considering how busy it was.
John Witcherley . 2024-04-05
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Always fabulous food & friendly service at both Bella's in York.
Carly Lea . 2024-04-05
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Lovely food lovely staff would happy come again thank you
Chloe . 2024-04-04
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Only the 2nd visit has 1st I was impressed but I'm glad I gave it another go......lovely food highly recommend the Marco Polo
cheryle yates . 2024-04-03
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Lovely food and nice atmosphere. Air conditioning a bit over active. Quite chilly until they turned it down.. Definitely will be returning.. Abby was fabulous
Diane Womersley . 2024-04-03
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We was served by a woman named Krissy who made us feel so welcome
Anastacia Wright . 2024-04-02
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Lovely Italian restaurant in York and Krissy was ace
Katy Elks . 2024-04-02
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5* service from Abigail. So attentive and couldn't do enough for us especially on a Busy Bank Holiday tea time!
Erica Van-Minnen . 2024-04-01
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Excellent service and welcoming staff
Alan Lovett . 2024-04-01
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We went on 27th March. It was busy but they managed to squeeze 7 of us in. Service was brilliant esp from Alice and Chrissy. Food was lovely. Brought out a cake for our son as it was his birthday. We will definitely be back
Gemma Tyler . 2024-03-29
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Wonderful service from Alice and Chrissy. We went for a family birthday meal and had the three course menu. Good value and very tasty. No faults whatsoever. Would definitely recommend.
Steve Tyler . 2024-03-29
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They're experiencing a few learning curves on new menu But overall ok
Simon Wilkinson . 2024-03-28
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Krissy was super helpful and made our experience at this fantastic! Would come again!
Ben Coyle . 2024-03-28
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Very great atmosphere. Abigail was an excellent waitress and made the experience amazing. She even sang happy birthday to my friend!
Ed C . 2024-03-27
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Abigail was our server and was very friendly and attentive . Food was lovely and atmosphere was great
Joe Allen . 2024-03-27
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Abi was fantastic, very prompt and helpful, thank you very much food was also delicious
Amy Marsden . 2024-03-27
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Abigail our waitress was amazing
Daniel Scott . 2024-03-27
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Was here for my birthday, Alice did a great job at embarrassing me (In the best way possible). Had a brilliant time!
Lewis Tyler . 2024-03-27
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Krissy was lovely and gave us great service!
Lucy Sims . 2024-03-27
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alice gave great service always smiling very helpful
Luke . 2024-03-27
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Great food, wonderful staff, a lovely time had by all.
Samantha mountford . 2024-03-26
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Food was excellent. Quick and friendly service from Abbie and very polite. We will be back shortly!
callumjh21 . 2024-03-25
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Lovely meal out. Couple of us ate from set menu, really good price. Food was hot and tasty. Dessert was less good as our gelato order seemed to contain every flavour they had just run out of. By the time the orders were changed, the warm brownie was stone cold and kess exciting. Other than that it was lovely.
lianne curran . 2024-03-24
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Had a lovely meal there today good was fresh and hot the service was excellent friendly staff. Served by a young lady called Sara
Fran Smith . 2024-03-23
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Received a warm welcome. Great range of choices on menu. Like the fact calories are displayed; helped me to make informed choices. Service was fast and efficient. Connie was particularly friendly and attentive. The food was outstanding and fairly priced. A wonderful compliment to the cinema on our mini date night.
Wendy Holton . 2024-03-22
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For a standard chain, we were pleasantly surprised. The staff made our visit, thank you, Connie.
Monks Retreat . 2024-03-20
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Very nice food and service by Connie
Jenny Donovan . 2024-03-16
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Lugar muy agradable para cenar. El personal muy atento y simpático ( el hombre que nos atendió fue divertido y pendiente de nosotras en todo momento). La comida rica.
FarAway712030 . 2024-03-15
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Abigail did an fantastic job at serving us! The food was absolutely amazing as always ! I will definitely come back again ! :)
Holly Richardson . 2024-03-11
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Lovely staff and great food - what more do you want from a restaurant! We went for a meal on Saturday lunchtime with my 3 year old. The staff were great with my little one, and they also took allergies very seriously too (my husband is a coeliac) with lots of fantastic choices for him! We shared a gluten free pasta dish that was yummy, and a chicken Caesar salad (they substituted the croutons for a gluten free alternative that was a really lovely touch as we're used to just missing bits out of a meal!) I would certainly return and recommend!
W Fitness . 2024-03-11
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Lovely staff, delicious food, had a great time.
MesonW . 2024-03-09
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The vegan pizza actually SLAPPED
Adrian Boudry . 2024-03-07
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Great place for a meal after the cinema.
dave greatorex . 2024-03-06
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Lovely atmosphere throughout the restaurant , great food,drinks and service
Katy Render . 2024-03-06
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Lovely food, relaxed atmosphere. Clean and friendly professional service
Barnaby Rimmer . 2024-03-04
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Lovely food. Connie the server was very friendly. Relaxed atmosphere, we weren't rushed. Convenient for the cinema. Only issue was that the seats of the stall we were sat in were covered in crumbs. However this didn't distract from the lentil ragu, pizzas, ice cream and drinks.
Mark Rawling . 2024-03-03
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Came here with friends and kids for a catch up, service was fine, food was poor, one of us served cold spag bol.. fairly simple dish to get right in an Italian I’d say? over cooked fries and tough overcooked chicken. Pizza bases like tracing paper and crispy? Restaurant was fairly busy but still the food overall was poor, drinks and service fine. Don’t expect 5* food at a chain like this but average would be nice, overall wouldn’t recommended to anyone or be returning
JohnMC6 . 2024-03-03
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Friendly efficient service...food could be hotter
Colette Ward . 2024-03-03
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Unusually for us, we visited at lunchtime so it was very quiet, but good fast service. Alice was very friendly and efficient!
Jenny Whitehouse . 2024-03-01
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We have a lovely meal atmosphere was fantastic definitely would go again
mick spark . 2024-02-29
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Very expensive and lacking atmosphere compared to some of the smaller Italian restaurants in York. It’s obviously easily accessible for families with children and the service was good, but it’s just another example of a soulless fast food eaterie which unfortunately have become much more common in our shopping centres. We had a similar meal at Mama Mia’s in Gillygate a few weeks earlier and that was not only cheaper, it had more atmosphere and the food was better.
Jedi1138 . 2024-02-26
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Connie was amazing!! So kind and attentive! She made sure I was taken care of. Very fast service and kind manners x x x x x x x
catheriney414 . 2024-02-16
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Very clean tidy all staff was pleasant
Stuart H . 2024-02-12
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The whole team were amazing. So attentive friendly and helpful. Everyone in our party including the kids commented afterwards on how lovely the staff were and that we haven't had such great service in a long time. My 7 year old said that Sara who served us was 'so kind and had such a big smile' Food was great and really good value for money. Gluten free was no problem and felt really safe eating here.
kateybobs . 2024-02-11
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Great family meal out. Made to feel very welcome and food was great.
James Lunardi . 2024-02-03
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Service and staff where great, the prices and portions, that’s a different story, my wife ordered lasagne, although she said it was nice the size of it was, I’d say at least kids sized portion at best I’m talking smaller than a micro meal lasagne from tescos , no fries or garlic bread just a lasagne at a cost of £14.99, my meal spaghetti and meatballs again a small portion that I literally ate in 90secs no garlic bread or fries again £14.99, an absolute rip off, and the drinks arnt much better a pint of coke, no sorry a half pint of coke and half pint of ice £4.50, come on Bella Italia, either up the portions or lower your prices at least dick Turpin wore a mask Staff 4⭐️ Food although nice for the price and size 2⭐️ Would I recommend NO
Gary B . 2024-01-28
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Really nice. Good service and very pleasant food. Plenty of vegan options.
Darren Rigg . 2024-01-27
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Really nice decor, felt really inviting. The staff were friendly and happy to help with anything we needed
Danica jade . 2024-01-22
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Alice was very patient and provided amazing service
Max Mcgrath . 2024-01-19
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Last weekend we have visited restaurant with fiends for a double birthday night out. The waitress staff was helpful and very friendly and kind .Bella must be great full to have staff who can bring brightness to the restaurant . Food ordered was so delicious and will be back for more . Young chef did a great job 👏 Atmosphere was great too. Just a perfect night out . Thank you 😊
Marta Dubinska . 2024-01-19
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Horrendous. I had the worst calzone pizza I've ever eaten, which was tough, almost devoid of filling and fortunately very small. Friend had seafood risotto which was bland and served tepid. Knife was too blunt to cut the calzone. Add a glass of white wine and a pint of lager shandy and the bill was over £43. It was barely worth £25. Will never set foot in there again.
Skip Mole . 2024-01-14
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Cosy place with enough parking lots and delicious food. Special £5 pasta available now until end of January
Kezheng Li . 2024-01-13
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My wife and I visited Bella Italia Clifton Moor to use the £5 Pasta deal. It was a great experience. The starters mains and desserts were delicious, and the service and atmosphere complemented the occasion.
Hanus Daniel Wolf . 2024-01-12
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Easy parking as it's situated on Clifton Moor retail park close to other eateries. We were greeted by friendly and helpful staff who showed us to a clean table and gave us menus. It was fairly quiet with the lunch rush over I presume as it was 1.30pm. our orders were taken promptly and the waitress took time to tell us about our choices which was helpful. Food arrived hot and well presented. Everything was tasty it just lacked flavour and didn't look appealing. Otherwise all was good and having shared a tiramisu we had a very good coffee. Worth a visit again.
Jo de-Vries . 2024-01-12
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Great food and service. We only go a few times a year but we always find the staff are brilliant and the food is usually spot on
Nigel Howard . 2024-01-07
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Lovely pizza and very good service from a friendly staff member
S GOLLINS . 2024-01-05
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The Manager Craig couldnt have done more to make our meal better. He was attentive and chatty. The rest of the staff were lovely too.
Jo Berry . 2024-01-01
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Bella Italia might not be a “fancy restaurant”, but for our new years eve meal out with the kids it was wonderful. The food was reasonably priced - especially for the kids - and really tasty. Most importantly the staff were super friendly - we were served by Sara and she had such a lovely manner with our kids when serving us it really make a difference - thank you - especially on NY Eve when you’d probably rather not be working !
Dave P . 2023-12-31
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Nice atmosphere, staff really make you feel welcome. Good choice of food.
Geoff Watson . 2023-12-28
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Not visited for ages. Nothing out of the ordinary decidedly average menu. Starters ok but needed more sauce we had the mushrooms. Bruschetta was a good looking starter. Pizza cooked nicely could have been more generous with the toppings not so much a meat feast. Festive pizza a nice touch with the Camembert but other than that nothing special. Fries as a side again not that many. If you want an average, run of the mill pizza this might be the place to be but not as good value as other Italian restaurants in York.
13NeilB . 2023-12-23
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Excellent evening at Bella tonight. Attended with my husband and children for a treat tea. The staff are lovely here. I ordered some stuff slightly off menu and they were able to accommodate that easily. The food was delicious, atmosphere festive and warm. The right amount of time in waiting for drinks and food, not waiting ages but neither did we feel rushed or hurried. My second visit this week and although the staff team were totally different both times I've had really attentive, friendly and helpful service. A really lovely experience. Thanks in particular to Connie who was amazing with our children in interacting with them and making food recommendations.
chrissie_bubbles . 2023-12-23
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Tasty food, staff very attentive , service is great . Not so loud music, so you can actually talk
ANASTASIA BELEVTSOVA . 2023-12-22
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We had such a lovely meal! Lovely greeting at the door and our server Alice showed us to our table. She checked for allergies and explained a couple of things on the menu for us. Prompt and lovely service and good food. Really recommend this place we had such a pleasant lunch. The restaurant was clean and tidy. Can’t wait to return. Thanks Alice for 5* customer service.
StephSmTravels . 2023-12-22
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Great sister date at Bella! Gorgeous food. And fast friendly, efficient service from Alice and always with a smile. Great job Alice! We will be back
Hazel M . 2023-12-22
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Had a sister day on the manic run up to Xmas, and popped for a treat at Bella. Food was excellent, great choice and our waitress Alice was brilliant. Friendly, efficient service with a smile.
Hazel Mcdowell . 2023-12-22
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We had such a lovely meal! Lovely greeting at the door and our server Alice showed us to our table. She checked for allergies and explained a couple of things on the menu for us. Prompt and lovely service and good food. Really recommend this place we had such a pleasant lunch. The restaurant was clean and tidy. Can’t wait to return. Thanks Alice for 5* customer service.
Stephanie Smith . 2023-12-22
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For starter I had the hot Buffalo chicken wings. They were tasty but could have been crispier. Also I am glad I took wipes with me as the paper napkin was not doing the job. Mains was a very tasty pasta dish with spicy sausage. really enjoyed this. Tiramisu for dessert was a little dry but ok, could have done with some cream on the side. Two stella alcohol free to drink. Bill came to 28.38 which includes Blue light discount at 25%
woolfat . 2023-12-21
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For starter I had the hot Buffalo chicken wings. They were tasty but could have been crispier. Also I am glad I took wipes with me as the paper napkin was not doing the job. Mains was a very tasty pasta dish with spicy sausage. really enjoyed this. Tiramisu for dessert was a little dry but ok, could have done with some cream on the side. Two stella alcohol free to drink. Bill came to 28.38 which includes Blue light discount at 25%
C P . 2023-12-21
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Great service and atmosphere. Sara and Craig were very helpful, friendly and made it a lovely experience
Marcus Metcalfe . 2023-12-19
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Good quality, tasty food at reasonable prices (£20 for three course set menu) served by attentive staff.
david galloway . 2023-12-18
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Great place fantastic staff and very welcoming
Kim Webster . 2023-12-18
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You always know what you're getting with Bella Italia. We love this place. The staff are always great and the food is predictably good.
andywT5406UX . 2023-12-17
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It's been a long time since I've visited any Bella Italia after having some not great experiences at both this restaurant and another in York. But this visit was spot on. Friendly welcome and helpful staff. Food was great. Opted for the set menu, and the festive pizza (which I have to say was "interesting" with the cranberry sauce and camembert topping, but nice still). Family had the standard Calzone and Bolognese. For a Sunday lunchtime it was quiet, thankfully , which maybe helped with the whole experience. Happy with the visit thank you 👍👍👍👍.
Darren Walsh . 2023-12-13
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We went to Bella Italia for dinner to celebrate my husbands birthday. From the starters, the food was disappointing. I had Brushetta, which was topped with a mountain of tasteless tomatoes, and the brushetta was freezing cold. It's almost like it hadn't defrosted properly. The calamari that my son had was so awful, I don't really want to even think about it. The mains continued in a similar fashion. It was expensive and disappointing. We won't go again.
sv7132 . 2023-12-05
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Food portions small. No heating we all set with coats on. The chairs look like they have never been cleaned full of stains. This place was good and we used it often but this has put us off.
John Dyson . 2023-12-04
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Connie was so lovely with my 2 little boys and really went the extra mile to make my child's birthday special. Food was great. Have been several times now and not had a bad experience x
Beth Laverick . 2023-12-02
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We visited on Thursday afternoon and the gentleman that served us couldn't have done more. He was super friendly and on top form! The food was tasty and came really quick.
Bella mackenzie . 2023-12-01
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Always go to Bella Italia. Good customer service beautiful food as always. The pastas are always tasty and the garlic bread beautiful
annhE539FV . 2023-11-30
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We had a lovely family meal here and my 8 year old says we have to give 5* because the waitress was “great”.
Jade Barnes . 2023-11-27
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Great food, friendly staff, quick service. The cookie dough with gelato is amazing 😍
Laura Simmonds . 2023-11-26
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A wonderful evening, great food, and a lovely manager,(kim), even ill she made us feel really welcome.
Ian H . 2023-11-25
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We asked our Hexadecimal (Non-Binary) Offspring, what they wanted to do for their birthday, and they chose a visit to Jorvik (already reviewed) followed by lunch here. We were welcomed by Alice, who was very solicitous of my wife's and my mobility issues. Enby had...
Xero H . 2023-11-22
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We are always impressed with the quality of food and service here. It would be good to have some sessional ale on the menu, but it doesn't affect the score. I am happy to recommend it for parents with young children as they are very attentive to their needs and the quality of food for them is great.
Jay Badenhorst . 2023-11-20
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Lovey friendly staff team. Very attentive and quick service.
Jayne Clennell . 2023-11-16
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Great service from George. Excellent gamberoni and delicious garlic flatbread. Would recommend.
Carol Hansford . 2023-11-12
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Great Food, Great ambiance but more importantly great service from Sara!
Ian Smith . 2023-11-11
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We were served by Alice tonight who was very lovely and attentive. We both had carbonara which was cooked perfectly and very delicious. We will definitely be returning.
Kai Sayles . 2023-11-09
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Always good food value and service
Michael Prentice . 2023-11-03
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Love the atmosphere, the staff are always friendly and the food is great!
Chrissy Clark . 2023-10-21
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Loved it and the staff are fantastic! Food amazing too! It was my little boys birthday and they were great with the kids. Getting colouring and making them feel special.
Danielle Spurr . 2023-10-21
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Although the exact dish I ordered was not available the lovely waitress offered a really nice alternative. Had to remind the waitress of a coffee order but did get it knocked off the bill without asking. Overall really good
Claire Copperwheat . 2023-10-12
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The food was great, the waitress was very friendly and helpful. Only problem a very noisy children's birthday party
Kim Sinclair . 2023-10-07
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It was lovely, food was excellent and waiter (Connie) were super.
Amy Clark . 2023-10-06
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Very friendly staff & great service. Faultless
Justin Barrett . 2023-09-30
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A very mainstream Italian . Nice atmosphere. If you are I n Clifton moor and perhaps going to vue then this is a good place to eat - If you like Italian food . Don’t expect high cuisine just the loved standard dishes . Staff where great for us and the restaurant was warm and inviting.
Mark Richardson . 2023-09-26
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1097 Opinions
No hemos estado aquí en mucho tiempo porque nuestra última visita no fue buena, sin embargo, las cosas fueron mucho mejor esta vez y no dudo en recomendarlo aquí. Estamos discapacitados y esto lo notó
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