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4,0

Based on 3.333 opinions finded in 3 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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comment_iconOpinions

Great place for a family night out , we were 10 people , the service was quick and polite with lovely hot food all around. Perfect for our gluten free guest who said “ this is the best GF menu I’ve ever seen “ ( the kids eat for £1 was a great feature considering the generous portion size ) I noticed that they also eat for free on a Thursday. We will definitely be back to taste the new menu.

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Dominic G . 2024-04-05

MORE AT TripAdvisor

Good service, okay food but cold restaurant. The female toilets also needed a really good clean! Would probably not visit here again.

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Csar5585 . 2024-03-30

MORE AT TripAdvisor

Cualquier parecido con la gastronomía italiana es pura casualidad. Pizzas de mala calidad. Masas que parecen congeladas e ingredientes pésimos y con precios caros.

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minuit27 . 2024-03-26

MORE AT TripAdvisor

It feels and appears an authentic Italian restaurant. I was even recommended this place. However that's not the case I think first things first the service was amazing and really quick I ended up ordering a cola an Spaghetti and meatballs an Italian classic. Over the meatballs were decent nice flavour but texture a little rubbery and chewy and the pasta was kind of dry and rubbery as well texture not ideal. It wasn't bad but definitely not proper authentic Italian which does say alot for a place that's name means beautiful Italy.

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Ahren A . 2024-03-13

MORE AT TripAdvisor

Her var fuld booket til aften, da det var Valentinsdag. Så vi tog frokost her og det var en god oplevelse. Vi valgte alle pastaret og der var ingen klager. Vi fik parmesan og frisk kværnet peber på efter servering. Tak for mad og god betjening.

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Steen Rosborg M . 2024-02-14

MORE AT TripAdvisor

Love this Bella Italia. Magda our server is amazing. We have met her a couple of times now and she is so friendly and helpful. Nothing is too much trouble. Obviously at the moment prices for eating out are ridiculously high. But considering they're no more expensive than other restaurants around, the service and food are excellent. Will definitely be back.

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Vicky Lee . 2024-02-08

MORE AT Google

Beautiful place. Staff are incredible but I'm afraid the pizza is not the best, I can't comment on other dishes though, maybe it was just an unlucky night

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Emma Fraser . 2024-02-07

MORE AT Google

Superb service and excellent food.

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Lynsey Milne . 2024-02-06

MORE AT Google

A lovely ambience and fast service. We hadn't pre-booked but they were able to fit us in us a family of six (including some small people!) and seat us straight away, despite being a busy Saturday lunchtime. The portion sizes were reasonable and particularly generous for the children's menu. A lovely treat for us all

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Susan Anthony . 2024-02-01

MORE AT Google

Quick service,staff cleaning was excellent. Cleaned every table,menu,even salt shaker,tables and chairs.

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George Hunter . 2024-01-27

MORE AT Google

Delicious food, very friendly and welcoming staff, and absolutely a fair price! I recommend the set menus. The place to go for pasta in Inverness.

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Lance J. . 2024-01-26

MORE AT Google

Disgusting. Food not hot and congealed, plates chipped. Ladies toilet disgusting enough to stop our wives from entering. If this is what we are offering tourists, Scotland is a sorry place.

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john b . 2024-01-20

MORE AT TripAdvisor

Durante nuestra estancia en Escocia fuimos varias veces a esta cadena tanto en Edimburgo como en Inverness. La comida está riquísima y la atención del personal es muy amable.

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Lau Dorta . 2024-01-16

MORE AT Google

delicious and reasonable price! Cheese ball and gelato are great!

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Amber Fan . 2024-01-14

MORE AT Google

They took us last minute without a booking due to a no-show and couldn’t have been more helpful, staff were great and food and drinks were lovely……will definitely visit again when in the area

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lydzadventures . 2024-01-09

MORE AT TripAdvisor

Nice place, staff are on point with the service, food was nice.

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Neil A . 2024-01-08

MORE AT Google

I had a pizza margarita... But made a social request to add a topping non included on the menu. They happily did that along with some requests like ordering garlic butter on the side. Very friendly staff as well.

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Anuya M . 2024-01-05

MORE AT TripAdvisor

Lovely food. Friendly atmosphere.

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paul rogers . 2023-12-18

MORE AT Google

Food is atrocious and pathetic. Pizza was alright but the pasta (especially Carbonara) lacked authenticity and does not taste like pasta at all !!! Would never come back again unless it's for the desserts which were decent.

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Juricia Koh . 2023-12-08

MORE AT Google

Fine pizza and always good service

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Elwin Looijestijn . 2023-12-08

MORE AT Google

15 pounds for a terrible carbonara pasta This is not a real carbonara and please change the price

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Miguel Martinez . 2023-12-05

MORE AT Google

Deliveroo - Quick Pizza -It was way underbaked, not appetising to look at, lukewarm and inedible.

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Eileen Kelly . 2023-12-04

MORE AT Google

Got a home delivery bolognese it was pretty much oily pasta,with no Bolognese…. Can’t see how to post photos???

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shaun dougan . 2023-12-02

MORE AT Google

On entry we were immediately greeted by friendly staff and shown to our table. The waiter was extremely helpful and knowledgeable on menu items. Food was if excellent quality and quickly served. I would highly recommend

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Brian Harper . 2023-11-29

MORE AT Google

Ich war überwältigt von der professionellen freundlichen Art des Service-Personals. Das ist kaum zu toppen! Die bestellte Pizza war schnell da und hat sehr gut geschmeckt!

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Margit Becker-Fuhr . 2023-11-27

MORE AT Google

0 stars for food. Probably the worst food I have ever had. It's hard to mess up chicken wings, but they find a way. Calamari is soggy and terrible. It's a frozen product for sure. Way overpriced. I would be embarrassed to work there. Avoid this place...you will be glad you did. Awful

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Daniel Ikelman . 2023-11-26

MORE AT Google

Very nice staff. Magda very helpful. Thank you very much

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Mihai Sorin Tudor . 2023-11-24

MORE AT Google

Great value for money. Good food and service.

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S W . 2023-11-09

MORE AT Google

Am I too demanding? I would just like to get what I pay for. As a reminder, 2 adults and 2 children. 2 kids menu Garlic bread, pizza, ice cream and apple juice. Garlic bread, pasta bolognaise, ice cream and orange juice. Spicy sausage + red wine Chicken Milanese + red wine So, let's go. looking back to the photos, all looks good and well cooked. At first, as usual order taken and served quickly with drinks and kids starters. First bad point, the garlic bread was plastic. A bite and it doesn't cut. You have to scrub it. Second, the wait. Did we ordered so special that our meals need to be prepared and cooked for so long. It would have taken us more than one hour wait if we didn't ask. Just when we left a note was at the door saying that due to shortage in staff the wait would be longer than expected. Third and the worst, a hair in the Milanese. I was exhausted, it cut appetites. I said to myself it wasn't worst to waist any more time in there to ask for another hour. Are the sieved light another way to mask the food freshness? I think so. I thought my previous experiences within Bella Italia was isolated. Unfortunately I strongly feel that there's no proper chef. And all can be for chopping frozen pizza, boiling pasta and reheat sauce. To whom it may concerns. Dom

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GenoVamTuam . 2023-11-08

MORE AT Google

Superb. Great decor, lovely atmosphere. Attentive friendly staff and beautiful food at reasonable prices. Thankyou.

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Peter M . 2023-11-02

MORE AT TripAdvisor

3 course eet menu very good food.

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Alan Rose . 2023-11-01

MORE AT Google

Delivery Order: The food arrived on time and it was hot The proportions though for how much it costs were ridiculous. The pizza was 10 inches at best and was about 15 pounds the pasta portion was about the same and very small. Portion of chips was tiny. It was nice but was not good value for money at all.

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C . 2023-10-30

MORE AT Google

Me and my friends came here for one the girls birthday dinners, we were a group of seven. The waitress serving us was lovely however the service was slow. It took 30 minutes for our starters to come out and we had only ordered a portion of chips and a few flat breads. A family of four and two couples who came in after us were getting served their food beforehand. It then took another 30 minutes for our mains to come, one of the orders was wrong, my friend ordered a lasagne pizza however received lasagne pasta. Kindly the gave her lasagne pizza, no charge. I understand that you are understaffed but serving families that come in after is annoying.

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Carrie M . 2023-10-27

MORE AT TripAdvisor

The menu was extensive and we opted for pizza which was delicious. The staff were lovely, as were the cocktails.

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Robyn Spalding . 2023-10-22

MORE AT Google

The waitress that served me was great and the Malbec was ok. They had run out of loads of stuff so I just ordered a pizza (with mushrooms sorry run out!) I preferred the Aldi pizza I had to this one it was tasteless without doubt the worst Bella I’ve ever eaten in I won’t be going into anymore.

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kenells2017 . 2023-10-18

MORE AT TripAdvisor

Perfect - excellent customer service and the best GF pizza I have ever had.

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Katie Hull . 2023-10-18

MORE AT Google

I went with my elderly mother, and ordered pizza for myself and risotto for my mother. The waitress came back to say there was no risotto. I then helped my mother to choose again, and she selected a lentil bolognese. Someone came back to say they didn't have any. I had to help my mother make a third selection. I can safely say that my pizza was revolting. It came with a serated knife. I discovered why it was thought I would need a serrated knife. I had to saw furiously to get through the base. In the end, I had to chew pieces off. See photo showing the base. Having waited so long for the food, I couldn't be bothered taking issue with the state of it. We left as soon as we could. Never again.

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Christine M . 2023-10-17

MORE AT TripAdvisor

Lovely food great vibes Busy place staff friendly Sp best pre book a table to save been disappointed

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Lisa Duffin . 2023-10-14

MORE AT Google

Real Italian restaurant. The waitress was so kind. We told her we are Jewish and doesn't mix meat and dairy so ahe carefully thought what can we order and told us which dishes they can modify for us. The food was just great. So tasty.

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Nizzan Cohen . 2023-10-11

MORE AT Google

Was lucky enough to get a table on a sat early evening without booking, pre book advisable! Lovely restaurant in the heart of Inverness. Service was quick and friendly, advising of any change to the menu, also asking If anyone had allergies they had to be aware of. The restaurant filled up really quickly, some people having to be turned away, which is a good sign to how good this place is! Food is delicious, the pizza was super tasty with the most amazing base. 2 starters, 2 mains, 2 beers and water £50+ Will definitely be back!

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Anne Marie Whiting . 2023-10-10

MORE AT Google

We didn’t plan on stopping here, but everything else was either closed or just about to close. We were seated quickly before a rush of people came in. We got the Nach-iolis (deep fried raviolis), carbonara, and the chicken Milanese. We ended up sharing everything because it was so good! They were clearly understaffed just like everywhere else right now but we got our food more quickly than we thought we would. There were 4 people serving food (we believe one was the manager, one was the hostess, and one was a bartender) but they were all very nice! I definitely recommend this place but just keep in mind that the servers are constantly moving and may not spend much time at your table or check on you as often.

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dmhess2019 . 2023-10-09

MORE AT TripAdvisor

Pâtes bonne mais Pizza un peu sèche

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benvenuti jeanne . 2023-10-08

MORE AT Google

A nice place to eat italian food

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Michael . 2023-10-06

MORE AT Google

We stopped in here for dinner since we had our fill of fish and chips while on our tour. We ordered the Bruschetta as a starter and the Lasagna and Gnocchi Bites for our main, along with a very nice bottle of red wine. Very good and I would recommend this restaurant.

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KarenM1_10 . 2023-10-05

MORE AT TripAdvisor

Great meal and very good value for money. Good options for vegans also 😊

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Leonie Gravemade . 2023-10-04

MORE AT Google

Sehr lecker gegessen, guter Service und bedenkenlos zu empfehlen!

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Patrick Baier . 2023-10-03

MORE AT Google

Lloc tranquil tradicional. Cal vigilar el compte ja que t'inclouen un 10% de propina , que és opcional, però amb lletra petita.

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Albert Galobart . 2023-10-03

MORE AT Google

The food was a bit mediocre, and I was very disappointed with my Caesar salad 🥗 and both cocktails 🍸 that I had, ie a mojito and martini...

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Thelma McNaught . 2023-10-02

MORE AT Google

Large portions, food is ok. Service is mediocre.

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Aaleah Godfriaux . 2023-09-30

MORE AT Google

Have been twice. Sadly same feedback. Good clean required especially of paintwork leading to bathrooms. Bathrooms require attention also. Food good, service friendly bit slow. Due to lack of staff. Shortage of what was advertised on menu

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Tarea McGuire . 2023-09-30

MORE AT Google

Great food in a lovely restaurant!

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Chester Onions . 2023-09-29

MORE AT Google

Lovely restaurant, great food. Loved the new nachos and cheesecake. Service was friendly without being over the top.

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chestero913 . 2023-09-29

MORE AT TripAdvisor

Service was good, but the food was just okay. I wouldn't put it on my list of places in Inverness to eat.

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Timothy B . 2023-09-29

MORE AT TripAdvisor

Had vegan and glutenfree lentil ragu, not meant to be spicy at all, since I suffer from IBS. It was SO spicy, even my partner, who is used to spicy food, found it very spicy. I asked for a replacement (plain fries) and they took...

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Michelle C . 2023-09-28

MORE AT TripAdvisor

Crockery was dirty, had to ask for replacement. Service very bad, staff unfriendly. My food was way too spicy, completely over seasoned, I asked for replacement and the staff started arguing with me in front of all the other guests. Very poor customer service. I was treated so disrespectfully and was charged for both dishes. Only after a lenghty discussion, and the waitress raising her voice, I was eventually able to only pay for the food I had eaten. Not coming here again!

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Michelle C . 2023-09-28

MORE AT Google

Het was prima, er liep alleen een serveerster rond Magda genaamd. Die liep als een dolle door de zaak, een beetje crazy

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Ellie Savelkouls . 2023-09-27

MORE AT Google

My husband and I had dinner here recently. We did have a reservation (thank goodness) as sit was very busy. I ordered the pizza and my husband had the spaghetti & meatballs. They were both good, but nothing special. Our server was adorable and so...

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Shoeladee64 . 2023-09-26

MORE AT TripAdvisor

This is the worst meal I have ever had. Lasagne Pizza new to the menu. A tomato sauce with dry pieces of Pasta on top. The restaurant is not clean, walking past kitchen on way to toilet, stuff on floor, not great. Door slammed every time someone entered or left, which was very annoying. Will never eat in this chain again. Sign on door saying short-staffed so not having a go at the staff, they were trying. Low standards.

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Lee Cooksey . 2023-09-24

MORE AT Google

Good food & exceptional service from Aisla.

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Jennifer Dressler . 2023-09-23

MORE AT Google

Some great new additions to the menu - Beef & red wine tortellini was amazing & highly recommended by our server Gabriel who had taste-tested his earlier in the day! Bella have added a little vestibule area since our last visit, but although I'm sure...

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debbiep1712 . 2023-09-22

MORE AT TripAdvisor

Delicious food, kind staff, and fast service.

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rebecca abraham . 2023-09-20

MORE AT Google

Everything excellent, apart from some choices not being available. Waitress Magda is brilliant!

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Peter Macpherson . 2023-09-19

MORE AT Google

Leckere Nudelgerichte und sympathischer Service

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M G . 2023-09-18

MORE AT Google

Purtroppo poca Italia nei piatti. Rigatoni riscaldati ma sugo buono. Polpette discrete. Spaghetti alla carbonara sono un'altra cosa. Questi sono degli spaghetti con panna e pancetta e forse mezzo tuorlo d'uovo. Si mangia tutto e non si butta via niente ovvio ma si potrebbero rivedere le ricette. Guadagnerebbe moooolti più punti. Servizio comunque molto buono e conto normale. Ottima la posizione.

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Niccolo Gelain . 2023-09-17

MORE AT Google

Super Laden, das Essen schmeckt klasse, der Service ist sehr freundlich und sehr nett. Das Ambiente ist toll, trotz vieler Tische hat man „seine Ruhe“ beim Essen. Sie lassen sich manchmal etwas viel Zeit die Rechnung zu bringen, was sie aber mit dem Rest wieder wettmachen. Absolut zu empfehlen.

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Blue Berry . 2023-09-17

MORE AT Google

After waiting 80 minutes, my order of lasagna finally arrived and it had been cook for so long the pasta noodles had turned to paste. It was like eating glue. I couldn't eat it and told the serve. The server offered to the kitchen prepare something else for me. I said I wasn't prepared to wait another 80 minutes. I paid my bill and left. I would recommend staying clear of this place.

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George Christison . 2023-09-15

MORE AT Google

Was amazing , food and service brilliant , just the annoying slamming door , apart from that great restaurant , just need to make sure you book a table so you don’t have to come back in an hour or so but definitely worth going to

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Azad Kamil . 2023-09-13

MORE AT Google

The food was tasty and service was good.

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Ade Alao . 2023-09-12

MORE AT Google

The food was delicious and quick, and Magda, our server, was personable and made us feel like we were the only table she was waiting on. The pasta and tiramisu were incredible! My only criticism is that the bathroom (including door leading in) could have been cleaner.

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Sarah Swenson . 2023-09-10

MORE AT Google

Loud building but good food with good vegan options. It can get full tho.

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Manuel . 2023-09-09

MORE AT Google

Don’t bother going there if you are young, they won’t give you a table but the elderly looking persons right behind you (neither of us booked upfront)

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Luke Baldow . 2023-09-08

MORE AT Google

We went for a quick bite: pizza and lasagna. Food was oke. Toilets were not clean and one out of service. The way to the toilets was a labyrinth and doors were heavy to push. The front door scared the hell out of us😅

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Annika B . 2023-09-08

MORE AT TripAdvisor

Bon menjar, relativament ràpid tenint en compte que el restaurant estava molt ple. El cambrer molt simpàtic va estar sempre molt atent a servir-nos ràpid i ajudar en el que calgués. Molt bona opció.

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Laura Ripoll . 2023-09-01

MORE AT Google

I wasn’t expecting much from a chain restaurant. However I was pleasantly surprised Firstly it was really friendly service. Everywhere was full but they managed to squeeze us in I had Gamberoni. Nice and spicy delicious sauce and a good portion of king prawns The quality was great and as I say much better than expected Service was fast and friendly including getting drinks Atmosphere was also good and upbeat

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Anton Duvall . 2023-09-01

MORE AT Google

Unreliable! Reserved for lunch. Wasn’t open. ! Waste of time best avoid.

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steven thain . 2023-09-01

MORE AT Google

No es el mejor italiano del mundo. Comida sosa. Servicio lento. Las pizzas dejan bastante que desear. Las ensaladas no estaban mal del todo. Doy 3 estrellas porque era más o menos cómodo y céntrico.

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Daniel Felipe Glez. . 2023-08-29

MORE AT Google

So richtig italienisches Flair kommt in diesem Restaurant nicht auf, aber man ist ja auch in Schottland. Das Essen war...

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Henerson . 2023-08-26

MORE AT TripAdvisor

Good pizza. Good dough balls and gelato.

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Sandy Fraser . 2023-08-26

MORE AT Google

Food was served promptly, service was fantastic. Only place that was willing to let us in at 845pm.

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Chang Yi Tong . 2023-08-23

MORE AT Google

Came to this resto for a Quick bite and totally loved it. Our server Siân was the best of all. She was sweet, welcoming and quick. Thanks to her our experience at Bella Italia was great. There was another waitress who came to attend us when we entered. She was extremely rude to us. She scanned me head to toe and talked very impolitely. Had I known her name, would’ve have mentioned it.

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Archana Jayant . 2023-08-22

MORE AT Google

The food was delicious and the service was really great. We had to catch the bus and the waiter served us on time. It was not o lot about the quality of the food but also about how they treat people😊

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Laura Abellán . 2023-08-20

MORE AT Google

Very nice Italian restaurant. The food arrived quickly and was tasty, staff was nice and polite.

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Roberto Branca . 2023-08-20

MORE AT Google

I honestly don't know what people are talking about on spending more than 20£ per person. Bella Italia has a perfectly delicious 2 course meal for 16£. If you're buying drinks then it's obviously going to be more expensive but the food was more than reasonably priced in my opinion. The wait to get our food was a bit long but they're understaffed and we were made aware of that. It's still something they could fix by hiring more people but regardless the service was good all things considered. Bathroom was pretty dirty considering how good the food was. Also, if you're trying to get in after 6 without a reservation good luck.

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Erick Vargas . 2023-08-19

MORE AT Google

Despite the restaurant being short staffed and the staff obviously very busy, that did not prevent them from giving attentive and prompt service

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Greg Rawlins . 2023-08-18

MORE AT Google

Nous avons passé un super bon moment avec ma famille. C’était très bon, le service était rapide et la serveuse était très gentille ! Merci beaucoup

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Pauline Thillois . 2023-08-15

MORE AT Google

Good place for dining, kind staff and food is of great quality.

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Marco van Katwijk . 2023-08-15

MORE AT Google

The service was nice. The pizza and fish were good, but my carbonara was very watery to say the least. The tiramisu was very nice. The staff was nice and accomodating, the toilets were not very nice. I do not know if I would go...

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Mihaela V . 2023-08-15

MORE AT TripAdvisor

Food was ok, nothing wrong but not great, service was good.

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Michael B . 2023-08-12

MORE AT Google

Me and my husband on our trip to Inverness went to Bella Italia, it's a must go place even for people who are vegan they serve delicious food. The staff is super friendly and helped us a lot in deciding our menu us being vegetarians who don't eat egg. I recommend everyone to visit them.

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twinkle kothari . 2023-08-12

MORE AT Google

Has unfortunately gone down hill greatly. This used to be a family favorite but the last 2 times it has been a let down. Meals coming out wrong, without staff checking how the meal is going therefore left to eat the incorrect meal. Not being...

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Holly S . 2023-08-11

MORE AT TripAdvisor

Nice restaurant with vegan options. Staff was also very nice.

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immortal tofu . 2023-08-11

MORE AT Google

Very good food and service is at a high level. Nice atmosphere and warm interiors.

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Vince A . 2023-08-10

MORE AT Google

Geen fijne plek om te eten. Matige pizza, beetje zoetig deeg?? Spaghetti van mijn tafelgenoot ook niet echt lekker op smaak. Veel drankjes uitverkocht en super haastig personeel. Allemaal nog tot daaraan toe, maar wat de “deur dicht deed”, was dat we een tafeltje naast de ingang kregen.. en de deurdranger zo afgesteld was dat de deur echt giga hard dicht knalde, telkens als er een klant in of uit ging… en dat gebeurde tijdens ons eten ongeveer 50 keer. (Geschreven door de moeder van Tom in de McDonalds ernaast met een McFlurry)

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Tom Diks . 2023-08-10

MORE AT Google

I asked for an extra portion of mushrooms on my pizza. I got at most half a mushroom! It was so shrivelled my son had to point them out to me! £1.25 for half a mushroom is A RIP OFF. Would I go back? Yea, but don’t waste your money on ‘extra toppings’ on your pizza.

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Paul Rafferty . 2023-08-10

MORE AT Google

Zeer lekkere pulled duck pasta. Leuke ober. Best op voorhand reserveren want kan druk zijn.

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Niels Coopmans . 2023-08-09

MORE AT Google

Food and service always good with friendly staff

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Duncan Walker . 2023-08-09

MORE AT Google

Goed restaurant! Pizza was lekker, een beetje droog ( maar dat viel nog mee ). De pasta’s zien er goed uit en zijn ook heel lekker. We krijgen al direct water als we aan de tafel zaten. Het drinken en eten kwam heel snel. Je kan best wel reserveren op voorhand, want vaak is het wel erg druk hier. Het personeel is heel vriendelijk:) zeker een aanrader om hier te komen eten ! 😊

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Yana Coopmans . 2023-08-09

MORE AT Google

I overheard the manager say: “I’m sick of customers”

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Amal Al-Okaili . 2023-08-07

MORE AT Google

Muito boa pizza mas a carbonara tinha o bacon completamente cru. Os empregados foram muitíssimo simpático s e eficientes. A casa de banho precisa de ser pintada e não estava limpa

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teresa capela da costa macedo . 2023-08-06

MORE AT Google

Un mojito qui goûte l'eau et un "manager" qui assure qu'il y a 5cl de rhum dedans ... IMPOSSIBLE le reste très moyen - The mojito taste like water and the manager said there were 5cl of rhum in it ... Just impossible - the rest very average

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Louis MARECHAL . 2023-08-06

MORE AT Google

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