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4,0

Based on 758 opinions finded in 1 websites

4.0Ambience4.5Cuisine3.5Price4.5Service
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Nº 206 in 395 in Eden

Nº 4 of 8 Italian in Eden

CUSTOMERS TALK ABOUT DISHES WITH.. cookedchickenpepperonimeatspaghettipastagarliccreamsteakpizzaoldspicycalzonepayprawns

Score
OpinionsNoteTripAdvisor7584.0

comment_iconOpinions

Menu although some items were missing still had a decent selection .Food was served quickly , hot and tasted nice . Tiegan made sure we were happy with everything throughout our evening and nothing was a problem . All in all nice food for reasonable prices.

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I285QKpaulm . 2021-07-05

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It was okay. Food tasty and quick. Some items unavailable but I understand this is a hospitality wide issue. The starters are poor value - garlic prawns are £5+ and you get three small prawns ! The pasta was nice and so was the desserts Service was okay not exceptional. Made a change to cooking

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jim_gray_york . 2021-06-26

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I don't have the energy to explain fully how this poor chain of Italian (boil in a bag) food isThe staff seemed less interested than the food and the food was beyond bad - my beef ragu was something like microwaved dog food and the rip off starters were a joke of a size for value - stick to garlic bread and Pizzas they can't be chefs in the kitchen I can cook better after 10 hours work of an evening... Center Parcs you charge high prices then let this chain in... ???

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590Alan1 . 2021-06-09

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We had a take away from this restaurant during our stay and couldn't fault it. We all had different pasta dishes which were delivered at our requested time and piping hot, the quality of the food was excellent, fresh and not "sticky" like some pasta takeaways can be. Hoping to eat in the restaurant when we visit again.

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Kazza1980 . 2021-05-25

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Lovely place for a family meal with the teenagers. We had a great evening out and Matt made sure we were well looked after. There was a good choice of dishes and drinks and a great view over the Lake.

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pinknwhite . 2021-05-20

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I don't think Bella Italia are ever going to deserve more than three stars as that's what they are set up for. It's average food at fairly reasonable prices. The staff were all lovely. The actual restaurant is really nice with views over the lake if you're lucky.

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cao_girl_adventures . 2020-11-06

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Our last night we visited Bella Italia. The food came quickly, it was hot and tasty which made a change from some of the other restaurants. Service was good. Goats cheese pizza was lovely and plentiful.

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Lara B . 2020-10-23

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Menu appeared limited because of COVID. What we had was good though I had pizza which was large and very tasty The pasta went down well too Not the best Italian I have had but did the job

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LiefErikson . 2020-10-22

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Quite a reasonable price for Center Parcs. We have eaten here every time we have been and it's always consistent. Staff a lovely too.

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Mags28Scotland . 2020-10-22

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Very attentive, great service. Wonderful waiters. Would recommend, really good for my dietary needs.

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pearlecoleman . 2020-10-19

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Por lo general, evitamos las cadenas, pero en Center parcs hay poco más. Reservamos aquí simplemente porque en el momento de la reserva 4 semanas antes de nuestra estancia había un menú fijo anunciado como disponible. Al llegar, nos informaron que esto se había mostrado por error y no se aplicaba a los parques Center. Un poco molesto ya que reservamos aquí antes de lo que queríamos, ya que era el único espacio que les quedaba; si no hubiera sido por el menú fijo anunciado, habríamos reservado uno de los otros restaurantes en un momento más conveniente. Solo comimos platos principales y compartimos un entrante como resultado, ya que sin la oferta del menú fijo es un poco caro. La comida era lo suficientemente buena, llegó rápido y estaba caliente, y el personal era amable. Un buen menú sin gluten y un menú infantil tiene una buena relación calidad-precio.

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Elz8765 . 2020-10-03

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We ate here on a recent trip and the food was great, service was prompt and the food was reasonable in terms of value as well

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rachelw119944 . 2020-09-21

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Great pasta and pizza. Best garlic bread ever according to my son! Ate in one night and ordered a take away the next night. both fantastic. Great service

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hollyaddy . 2020-09-14

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Todos disfrutamos nuestra cenaPara empezar, teníamos calamares que estaban deliciosos y también bolas de masa que también estaban deliciosas. Para las principales teníamos albóndigas y gambas. Hermoso, pero un poco demasiado espagueti y podría haber hecho con más gambas y albóndigas. Aunque fue agradable y el personal muy agradable. Gracias por recibirnos

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traceyML4720CK . 2020-09-08

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Tuvimos una comida deliciosa aquí durante nuestra visita a Center Parcs. El personal, la comida y el servicio fueron geniales! ¡Porciones de buen tamaño! Teníamos a nuestros 2 hijos con nosotros (de 5 y 3 años) y nos sentimos muy bienvenidos. Encantador restaurante luminoso, sin duda volveremos.

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NikkiHill . 2020-09-08

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Booked for arrival day tea. Didn’t wait around to be seated. Very safe environment, lots of space between tables. Staff wearing masks and all very friendly. Food was served very quickly, was nice and hot and delicious. Great service.

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KezIW . 2020-08-29

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We booked the meal for 5 to celebrate our Daughters birthday during our stay at Centre Parcs in Whinfell forest we were served very poor standard meals and they are very overpriced. Please do not visit.

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mouch1962 . 2020-08-26

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On our first night we went here and had a lovely hot meal all freshly cooked and served nicely good social distancing

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JULIE F . 2020-08-24

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We enjoyed our meal at Bella Italia, the first time we’ve eaten out as a family since before lockdown. Everything felt perfectly safe and the service was very good: this hasn’t been our experience at Bella Italia at Whinfell previously so a welcome improvement! Our pizzas were very tasty and the calamari we shared was also excellent.

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leavethecatathome . 2020-08-22

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We are vegetarians and the only pizza option on the menu was a margarita ( didn’t have any vegetable pizza) but we called before ordering to ask if we could add vegetable toppings as it wouldn’t allow us to do so online, to which the manager responded to place the order and call back which we did and then he refused to give us toppings as they can’t charge us for them. We offered to pay over the phone or the delivery driver but he was very unreasonable and wasn’t listening to what we were saying even though we asked the same guy before ordering. The only option he gave was to cancel our order when we had spent £50, so he wouldn’t rather sprinkle a couple vegetables?? Honestly never been this annoyed and disappointed and will never come here again. This is experience ruined our last evening at centre parks.

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584zainabr . 2020-08-09

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Really great service provided and felt safe and the staff made it feel there was no pandemic going on but with precautions in place , didn't know Cafe Rouge and Bella Italia were the same company but not part of centre Parcs anyways well done to all .

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ClaireUnderwood88 . 2020-08-05

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We have been for a meal this evening. The meals were quite tasty and good, very expensive, but overall good. Now I know we are only just in from lockdown with covid 19 but their rules on the toilets are crazy!! It’s a one way system in the restaurant but seriously, you have to walk around the whole shopping dome. Despite the toilets being at the entrance! We have been in a few restaurants over the past couple of weeks and I can honestly say that none of them made us feel like we were carrying covid 19. Placing drinks and food on the tables at arms reach whilst leaning backwards. It’s all quite bizarre. We’ve eaten here before and was extremely pleased but my advice would be , wait till covid 19 has calmed down a lot as it was ridiculous..

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angb200 . 2020-08-01

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Service was really good. Hubby had spag bol big portion and he really enjoyed it. I had a vesuvio pizza and it was nice but not spicy at all which usually a vesuvio is. Meals were fairly priced at 11.99 each Drinks a bit pricey at 3.85 for a pint of diet coke and 5.99 for a pint.

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juliemayberry . 2020-03-23

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Very accomodating and very efficient restaurant, the food quality is excellent, and the servers are top notch, super pleasant and accomodating of our little Hurricane with his high requirement for Ketchup! :D

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Waynie_G84 . 2020-03-19

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Slow, poor service! Charged for a meal they told us they had ran out of and waited 30 minutes for a drink!

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T2388KFclaireb . 2020-03-11

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Can’t fault the friendly and helpful staff. Orders were taken quickly And efficient service. There’s a small but adequate soft play to keep the kids entertained. The only negative was the food itself. It all seemed rubbery and tasteless. When you go for a meal you expect something better than you could make at home but it just wasn’t up to scratch. It had the chicken pasta which was disappointing and lacking in flavour. My husband had a pizza which again didn’t seem fresh or appetising. One of my daughters who usually eats anything didn’t touch her pasta bolognese. All in all, Friendly atmosphere but food not good enough to make us ever want to go back. Would definitely try.a different restaurant next time and wouldn’t rush back to this one.

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EdDoug . 2020-03-08

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we visited here earlier this week, fast service, good food and my daughter loved the ice cream trolley. the waiter was very nice and chatted to my little girl who was a bit shy.

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Rob H . 2020-03-08

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This was our first meal out of our Centre parks break. Booked online before the holiday and by the time we got there my partner, our baby and I couldn't wait for some food. We weren't let down with this meal. Having been to Bella italia in different places, and having mixed experiences, the one at whinfell has restored our faith. Lovely pleasent attentive staff and lovely food. Would recommend the chicken chorizo and spicy sausage pizza and the children's pasta and meatballs. Will definitely return on our next trip to centre parks. :)

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KAYLASAMILLS . 2020-03-07

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Third time here and getting worse. Spaghetti Carbonara was dry with no sauce at all! Dry spaghetti and tasteless. Childs pizza looked like a chicago town microwaved job. Husbands pizza was burnt and hard with no cheese hardly. Way to hot in there! For what Centre Parcs costs surely they can get aircon or fans?people fanning themselves with menus. Staff didnt seem like they wanted to be there. Wont be returning this year as its not cheap. We come as a family of 7. Only tried it 3rd time as restricted places to eat.

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Kirsty B . 2020-03-01

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Ordered starters and mains from the restaurant, food was amazing. Our server was Simon, the service was fast and friendly, couldn’t fault him. Thankyou.

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kyle190190 . 2020-03-01

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Visited today for our 8 year olds birthday meal! Our waiter Mike was lovely, he went the extra mile singing happy birthday & getting other guests to join in. It was such a lovely evening, so much we have booked to return for a meal on our final day of the holiday too!Thank you Mike, you were fantastic!

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Ridgway91 . 2020-02-28

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A large group of us went here while staying at Centre Parcs. Seated quickly but service after that was slow but we were in no hurry. Food and drinks were nice.

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dselvan . 2020-02-26

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We visited the restaurant during our stay to celebrate my daughter’s 11th Birthday . During the meal my eldest son, who has autism , had a meltdown . It was a distressing situation that was handled with care and sensitivity by our waitress Teagan. She showed real empathy and understanding. Her kindness and reassurance helped us immensely. Please pass on our thanks !

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Kbrad201679 . 2020-02-26

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We have just had lunch at Bella Italia, we are at centre parks celebrating my neices birthday which is in a few days.

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000Rach000 . 2020-02-19

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We always visit Bella when we go to Center Parcs. The service is great, the food is nice, hot and tasty. Clean restaurant nice atmosphere.

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KezIW . 2020-02-12

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A disappointingly average meal that could have been so much nicer and better value for money. Small pizzas and lack lustre pasta.

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Wickhamhenboy . 2020-02-09

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Realy good service, had to book to ensure a seat and limited to 2 hours. Food very nice.Typical resterant prices.

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123Familyman . 2020-02-05

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Went to Bella italia for my birthday treat well at centre parcs the staff were very accomadating as we had 2 prams 5 wek old baby & 6 months baby & made sure that we had plenty of room for the prams as babies were at one point both sleeping we did think that our 3 year old grandson would be making his pizza as most other restaurants do this for the children the food & service was excellent would go back again the down side is we had vouchers codes for Bella italia & they don't except them it's the same company as the ones in the high street so can't understand why they don't that would make me think twice but the foods good

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nsrkjcg . 2020-01-28

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On Saturday 18th Jan, a rude waitress who had repeatedly barged passed my partner and myself, took our order of a pint and G&T; and then dropped both of them over me. She said " we won't charge you for that". No apology, assistance or recompense was offered for my ruined clothes. We had a family meal booked elsewhere and had to leave. Appalling service and customer care.

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droochit . 2020-01-26

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We pre-booked a table for Bella Italia for my birthday. I chose Bella Italia as I love Italian food and I wanted to have the carbonara. At the end of the night, I feel that I made the wrong choice of restaurant.

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miffymoodles . 2020-01-12

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everything about this place was what was expected,,spot on staff great atmosphere and the food was italian...surprise surprise

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phillJ1577YC . 2020-01-10

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We decided to book a table on Tuesday 7th January and it was worth it. I had minestrone soup which was lovely. Then I had lasagna. It was very different to any I had had before but was lovely. Then finished of with bread pudding. The service was very friendly and food arrived quickly. Prices are mid range and my wife and I though it was value for money

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prestonbrooker . 2020-01-08

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We visited this evening for a family meal, there were 7 of us. Nothing was too much trouble, atmosphere was family friendly, food brill and our server Mark worked hard and made our visit very enjoyable. It was a busy night and he worked his bum off without complaint, he had a great manner! Thank you!

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WeeLass29 . 2020-01-03

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Just back from a lovely dinner. The food was lovely, very tasty and portion sizes were very good. The service by Mark our waiter was very good, very warm and couldn't do enough for us. Will be back next year.

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Cheapiej20 . 2020-01-03

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We always start our holiday with lunch here - reliable and efficient, with something to suit us all. The lunch menu offers reasonably priced choices for a lighter lunch which we took advantage of. Really friendly service and very welcoming for the children.

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MotherHen21 . 2019-12-28

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Fantastic place to eat, We have just came back from a weekend away and visited the place twice!

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DINSDALE1985 . 2019-12-23

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Family evening meal, 4 adults and 2 x 7 year olds. starters we had arancini balls, gamberi, funghi arrosto and bruschetta, all tasty, all plates cleared. mains were gamberoni arrabietta, Lenticchie Spirali, salmon and rissotto and again, hot, tasty and plates cleared. We had the sharing dessert - a little taste of a selection of 4 which was just enough. Kids ate from the childrens menu which was usual stuff. The atmosphere was great, very family and kid friendly. Service was attentive, prosecco was warm, but they changed the drinks and the glasses immediately with no hassle. Our server was Callem and he was lovely, just enough attention without being over the top. Will definitely be back.

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sharonwB9230VY . 2019-12-11

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As always,this place gas a lovely atmosphere. If you want a decent table for 2 you do have to pop in advance to say you don't want the terrible seats at the rear stairs. Food lovely...couldn't even manage a desert. Over server really nice the other....really should have taken the night off. Clearly did not want to be there which is fine...but don't impinge on my break please.

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christinedumbarton . 2019-12-05

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Excellent food and good service, we always visit Bella while at center parcs, consistent good food and friendly service in nice surroundings, possibly Our favourite restaurant in center parcs.

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698davef . 2019-11-28

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We were a group of six (4 adults and two children). We had a lovely late lunch. We had already made a booking as we knew it would be busy. The waitress was lovely, she placed us in a booth at the window. The food was absolutely delicious although I did have a query which I put to the waitress. For a starter we ordered king prawns in hot garlic butter/oil with chillies. When they arrived the waitress warned us that the bowl was extremely hot. However the prawns were not pealed! The heads were missing but they needed to be peeled. As the oil was still bubbling and the bowl was hot we found this difficult. The waitress couldn’t give us a solution.

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fionamul . 2019-11-27

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Not usually a fan of these chains but on a visit to centre parks decided to go here for an evening meal. The food was fine, but I felt that I had to comment on the excellent service given by a particular waiter. My daughter is dairy and soy intolerant, the chain has a scannable qr code which allows u to easily to which items contain which allergens but Mark was particularly vigilant checking ingredients such as the condiments and sorbet and even the sprinkles. Thank you so much for making our visit hassle free.

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272lucyb . 2019-11-18

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Very helpful staff in terms of arranging birthday cake and service. Food was ok, but nothing more than you would expect from your local Italian restaurant. A bit overpriced, but this is expected in Center Parcs.

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WatersideGreg . 2019-11-05

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Couldn't really fault the food or service but the value for money is way off the mark. £3.50 for a can of coke is daylight robbery. You dont mind paying a bit over the odds at such venues but that is disgusting

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richard M . 2019-11-03

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Fabulous starters and then something for everyone as Mains. No room for deserts! Again great prompt service. We had precooked our meal slot which I recommend as it was very busy.

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Pubresearcher . 2019-10-27

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Awful service. Chose a wine which cost £24 which turned out to be only 11.5% abv and was thin and watery. Sent back and changed for a £15 wine with 12%abv. Flat breads tasteless, lasagne flat and boring, no bechamel sauce that we could see, missing items from a salad, the main new dish we wanted was out of stock and dirty dishes were taken away before everyone had finished. We had to ask for plates and extra items that should have come with meal. Attitudes of staff unapologetic and unhelpful. All in all a total rip off. Prices are unjustified, £7.49 for a garlic bread! Give it a miss.

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Sal44m7 . 2019-10-27

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We visited on Wednesday 23rd October as part of our mid-week break at centerparcs. We have visited before and had great food and service. However, this was not to be this time. When we arrived the impression I had was that most staff didn't really want to be there. Our order was taken in a fairly prompt manner and the starters were tasty. As we waited for our meal we observed a waiter, who was obviously new, taking orders to the wrong tables. I really felt sorry for this young lad who has obviously not been given enough training or support. A little while later he approached our table with a margarita pizza and when trying to give it to our daughter, he almost tipped it into her lap. Whilst trying to stop that he dropped another pizza on to my husbands glass of white wine sending wine and glass everywhere! Wine went all over my husband and glass all over the table and in two drinks. We were moved to a new table as there was so much glass and the two drinks replaced. We didn't want to make too much of a fuss as we really felt for the poor young lad thrust into a situation he clearly wasn't equipped for. However, when the bill came and it was £90 we were disappointed no financial compensation was offered for the ordeal. To make matters worse it wasn't even our order that the young lad brought to our table and the table whose order it was ended up leaving because they'd waited far too long. The mains were, at best, mediocre. I wouldn't go there again as there are numerous better eating venues at whinfell where the staff are motivated and the food tasty.

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vls74 . 2019-10-26

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Quality of food and service is fine but the prices are way too steep. They really need to review the price lists

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malcolmr179 . 2019-10-21

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Mesa reservada para familia con 3 niños.

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Logan M . 2019-10-19

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Cenamos aquí dos veces durante nuestra estancia en Center Parcs. La primera vez había varios platos del menú, pero esto no fue un problema, ya que hay muchas otras opciones. Menú completo por segunda vez. El personal es muy amable y servicial, la comida se sirve rápido pero no tiene prisa. Todos los artículos que tuvimos durante ambas visitas fueron muy buenos.

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WhatNoBiscuits . 2019-10-14

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Pre.booked prior to visit. Wide choice on menu. Ask for a booth as this restaurant always seems to b busy.

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anne r . 2019-10-11

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Good meal, new menu has dropped many of the nice options like the thin pizza served on the wooden board with the pizza cutter. Went to the toilet, kitchen worker with the blue white stripped apron was just doing the toilet, he finished, turned around, walked out and back into the kitchen without washing his hands...disgusting!! Thin man, 5ft 7, dark hair, moustache, in his 50’s. Said to waiter but prob didn’t go further.

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Sky P . 2019-10-11

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We booked a table at Bella Italia after a disastrous meal at Cafe Rouge the previous night. We went with low expectations, as the restaurant was very busy. But, our server, Teigan, was amazing. I have a gluten intolerance, and she made a point of checking with both the kitchen and the manager before placing my order. Drinks arrived quickly and our steaks were cooked just right. We had a few cocktails from the menu which were nice too.

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Meredith A . 2019-10-07

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we ate here 3 times during our midweek break and enjoyed it every time. Pizza and pasta both great - recommend the calbrese pasta if you like a bit of spice. My partner enjoyed the calamari too. I think the kid's meals are good value. One day they didn't have sausage much to my little boy's disappointment so the waitress promised him an extra scoop of icecream which did the trick - I thought this was a lovely gesture. 2 of us did attempt to eat here one evening without booking first, we knew we probably wouldn't get a table but noted that whilst standing in a queue for ten minutes no one acknowledged the line to say whether they were fully booked, ask who had booked etc. It was very busy so definitely book a table for the evening.

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manchesterlulu . 2019-10-05

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Visited here last night with my husband, 3 kids and my sister. We tried to book it early on in the day but one of the waiters said it was fully booked that night and also for the following night. We tried our luck at 6pm that night and a different waiter was very nice and said that it was full inside the restaurant but we could sit outside it ( the area where the restaurant is, is all covered) and so we said that would be great. Why didn’t the 1st waiter tell us this? Anyway we all had a lovely meal and the kids got crayons and an activity sheet on the back of their menu which kept them happy while waiting on the food. The main courses was a huge portion and everyone enjoyed theirs. My 10 year old had the older kids menu and her pizza was the same size as the adults! The waiter we had was fantastic and asked us if everything was alright and came Back to take a drinks order and refilled the kids drinks.

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susanmZ8005LM . 2019-09-29

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The staff were friendly and helpful. The food was great and good value. We were a large party with a number of children and dietary requirements. We were also a late booking which they had to squeeze in, but again this wasn't made into a big deal. The waitress was absolutely lovely. Just what you need when you are on holiday.

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MordacandMiranda . 2019-09-27

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Everything we ordered was great. Waitress who was probably 18, was excellent, attentive and provided great service.

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UKBM . 2019-09-26

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Firstly the service from Martin taking us to our table and asking if we had allergies to Mark who was our server for the evening was excellent, so a great shame the food did not live up to the rest of the evening. Calamari was nice and hot and the best thing of the evening. The mains Calabrese was decent enough, nothing special, but the chicken was definitely over priced for what you got. It was given a great bashing before it was cooked and thin. This must be the standard I guess. I decided I would go for the crushed pots at £3.99, pretty shocking what was served. Dry, lukewarm and bland. Great shame. The deserts were fine as probably took out of a fridge and not much preparation needed. So my first visit here after 2 years and sadly not the experience I wanted.

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miniboycumbria . 2019-09-25

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Visited last night for takeaway pizzas which were delicious particularly the gluten free. All the staff were so lovely and helpful. Special thanks to Mr Bonnie for helping make our last night fabulous.

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polo7571 . 2019-09-22

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We joined our extended family at Centre Parcs (Whinfell) between 9th (Mon) and 13th (Fri) September 2019. My daughter is 3 and has multiple food allergies. Whilst we have a few select restaurants near home which can cater for her, we had accepted that on this holiday we would not be able to eat at at any of the restaurants with her and had planned to cook her meals at the villa. On the Tuesday, a few members of the family were going to Bella Italia and on the off chance I decided to go and have a chat with the staff about food allergies. I was met by a member of staff called Teigan who right from the start showed concern and empathy by assuring us that we would find something on the menu suitable for my daughter. After a long conversation, we did find something for her and Teigan had multiple conversations with the kitchen staff to ensure everything went smoothly. She genuinely went above and beyond her role in making us feel welcome. As a result, we went back to eat there on the Wednesday and Thursday and will be frequenting our local Bella Italia as well. We are also planning on returning to Centre Parcs for the winter break.

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Suraj1233444 . 2019-09-22

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We booked Bella Italia on the last evening of our stay for my son's 30th Birthday. The staff were so friendly and helpful and the table had been decorated with balloons which was a nice surprise. The food and the service was very good, we were even offered a selection of free ice cream to go with the birthday cake we had brought which was a lovely touch.

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Janet R . 2019-09-14

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Visited here last year and was looking forward to again. Didn’t disappoint: still the same high standard of service and quality of food. One of our party was celebrating his birthday, they brought out the lit birthday cake with a very loud announcement so that the whole restaurant joined in singing happy birthday! All of us were very happy!

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blueheaven1 . 2019-09-09

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Very busy but the food is great, the kids love pizza and pasta etc so it's easy to get them fixed up. Very enjoyable visit. A little noisy and busy but very good overall.

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stevengD6149BM . 2019-09-06

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How many of us click to the very last paragraph of a page listing Bella Italia restaurant details. Yes, right at the very end it says this is exclusively for Centre Parcs users. Please indicate this more prominently.

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Ony H . 2019-09-03

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We visited for a family meal (5 of us). Our waitress Angela, was very friendly and looked after us very well -she had a verygood way with the kids. Food was very good (all five plates were totally cleaned). We were happy to leave a well deserved tip.

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Pmcn11 . 2019-09-03

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We ate here on the first night. Very tasty food and a good atmosphere. My only small gripe, portion size. I thought there wasn’t much on your plates.

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Russ1987 . 2019-08-31

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Lovely food with excellent service. We always manage to fit three courses in here. Tables are quite close together and I was unable to book on the centre parcs app this year but phoned up and got a table no problem. Such ashame all the vouchers I get emailed through from Bella Italia arent able to be used at the centre parcs branch.

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fran1004 . 2019-08-25

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far to busy to care about service and the staff dont want to help in any way. We had a child with special needs and they were not interested. Very vERY POOR

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truereflection38 . 2019-08-24

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We visited here one year ago and were disappointed with the meal hence a critical review on this site. So glad some of the family wanted to try it again as everything was good this time. Food served quickly by pleasant staff and it was very well cooked and tasty, especially the lasagne. It was a bit overpriced but what isn't in Center Parc restaurants! We will be back next year.

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Judith W . 2019-08-19

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We, a party of six (four adults and two children), have just returned from 5 days in Center Parcs, Cumbria. We have enjoyed previous visits there and are aware of the pitfalls to avoid. As our stay was in the peak holiday period, and to avoid disappointment on the day, we had made an advance reservation online for an evening meal at Bella Italia. Our table was ready, our waitress was friendly and attentive without being "pushy", and the food (a typically Italian menu) was served hot and with the minimum of delay given that the restaurant was crowded. Our grandchildren, aged 11 and 8, are fussy eaters (one is a vegetarian like her Mum), but the children's menu of starter, selection of main courses, dessert and plentiful drinks met their requirements. The adult menu was typically Italian. My wife and I opted for the lasagne and were not disappointed. Although the dessert menu choice is limited, the selection of ice creams was mouth-watering and one portion of tiramisu was enough for two senior citizens. Whereever one chooses to eat in Center Parcs is not cheap, but costs can be kept down a little by drinking tea or coffee in the excellent lodge accommodation. Don't expect fine dining, but for a good meal at realistic prices in Whinfell Forest, then head for Bella Italia.

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Grandad69 . 2019-08-12

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Two of us are Vegans and the grandchildren are Vegetarian and came for lunch. There was a large choice for the kids, much less for us. Service was rather slow even though the place was quite empty. The staff appeared disinterested!

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Charles K . 2019-08-09

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Ate here last week with some friends after visiting the spa. Service from Yvonne was excellent, very attentive and welcoming. The bella belinis (or bellanis as we renamed then as it's a better name) are delicious.

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Jo B . 2019-08-07

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Nice setting but the food was fairly average and the service not much better. It was also fairly empty compared to when I had been before - I wonder why?

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Rachel F . 2019-08-07

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Food was great and the portion sizes were good. Kids options were very nice aswell. Pasta was a bit bland but the pizzas were great

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jess242018 . 2019-08-06

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We visited here a couple of weeks ago!

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Loobylou19855 . 2019-07-20

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Enjoyed a late night post spa meal here with my husband. The calamari was amongst the best I've tried. We both had steak which was beautiful. Cooked to perfection, absolutely delicious. We loved it so much we returned the next day with our kids!

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Angela M . 2019-07-08

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Family visit to Center Parcs with Rocky the boxer dog. I had the sirloin steak which was below average and the french fries were of the McDonalds type. Reast of family resly enjoyed their more Italian type meals especially the prawns! Stall fteindly and attentive.

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Y3363HArichardw . 2019-07-07

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Booked this place for a family of 10 on Friday night, the place was very warm and no air con, The time to get the meal after ordering was very long and to complicate matters we had three grand kids with us under 3 yrs, waiting the time we did is not good with kids, the food when served was good and we enjoyed it, one thing to notice in this place is that they automatically add a service charge to your bill ( optional though ! ) in our case this was £22 (10%) we did not pay this due to stress of keeping kids restrained in a hot and busy restaurant. with hindsight we would not take the grandkids here on a busy night again.

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dclbrown61 . 2019-07-05

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We had a lovely meal here on our first night at Center Parcs, the food was tasty, staff friendly and there were loads of vegan options.

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michaeljw92 . 2019-07-03

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We arrived on time to be met by a staff member who told us someone would see to us in a moment. The same staff member returned to show us to our seats 5 minutes later. Our table was in an area in the centre which was uncomfortably hot. After seating at our table we ordered our drinks and closed our menus to signal we had decided on food. Our drinks and subsequent food order took a considerable time after this. Our starter bruscetta was average and edible. The main course which was a pizza and spaghetti carbonara looked and tasted like it had been sitting out cooked for a long time. The carbonara sauce had dried up, looking like a microwave meal. There were no waiting staff on hand to ask if anything was okay with our meal at any point. Overall the whole experience is one I would not recommend to anyone visiting centre parcs. Sub standard service, environment and food for premium prices.

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Kylemccartney . 2019-07-03

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Had dinner here monday night here as we stopped for a week in centre parks .the service was good .food very average lasagna was good but very thin and small .pizza was average overall very average but seeing they have a captive audience they dont need to try .thought the meal was over priced.

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O7809ADmarkb . 2019-07-03

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Very disappointing with our visit, food and timing on the whole awful. The saving grace being our waitress who was amazing and didn’t quibble our complaints.

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Bangers9900 . 2019-06-30

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Had lunch today with our family (12 in total) and not a spot of food left over... Very impressed! Most of all however, need to mention our Waiter, Chris Bonnie who was excellent and went out of his way to help!!! Great job!!!

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Candice_Jayne321 . 2019-06-24

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Initially we were given a booth which was in a draft and not clean, we asked to move and it wasn’t a problem. Service was excellent, waiter was helpful and efficient. Food really nice. Small play area, which might get busy if restaurant was full. Reasonable prices.

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AJP3322 . 2019-06-23

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This restaurant has improved a lot since we were last there. The standard of service was excellent and the food tasted great.

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julesc_Leeds . 2019-06-22

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As we were arriving mid afternoon on the Monday we decided to book Bella Italia so we weren’t stressed trying to cook on our first night. We were warmly greeted and shown to a table which was directly in front of the small softplay area which was great as our 2 and a half year old was entertained!! I opted for the pollo pesto and my husband had pizza. We ordered from the children’s menu for our son who was old enough to eat there. My husband said his pizza was delicious but my pasta was very bland and disappointing. I pointed this out to our server who was really good and removed it from the bill. Apart from that we had an enjoyable evening and would return due to the service and atmosphere. One thing that needs to be fixed is the temperature inside the restaurant. It was so warm and uncomfortable and everyone was fanning themselves with menus.

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Lisc33 . 2019-06-19

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We had a fantastic meal here last night with our 3 year old and newborn.

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000Rach000 . 2019-06-17

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Bella Italia has a nice vibe, friendly staff and surprisingly great food here. We were 4 adults and 4 children, the staff helped us to quickly settle and to order drinks and wine. The wine price is sore and the quality less than mediocre but the food was incredibly tasty and nice. The calamari, prawns , caprese, the cacio e pepe (was amazing ), the kids pizzas and the adult pizza, garlic bread etc was well presented and tasty. We really enjoyed there even if the wine (2 bottles) did let us down. Overall, a pleasant end of the day. Thanks.

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FAITHGLASGOW . 2019-06-11

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Our family dined here for lunch before setting off home. The staff could not have been friendlier or more helpful in welcoming us & getting us seated. After ordering, we waited a long time for food to arrive and our baby grandson was becoming restless. We called the waiter, Mike, who prompted the very swift arrival of a children's starter. Happy baby! The adult meals arrived several minutes later and, although the waiting time was unacceptable, Mike clearly knew & cared that we'd had to wait and offered genuine apologies & compensation. He even came to let us know that he was due to take a break and inform us of who would be looking after us. We will be booking this restaurant as a first choice next year, not only because the food was good, but because of the lovely atmosphere and attentive staff. Thank you Bella Italia.

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Judahlion61 . 2019-06-08

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Food and service really good - just need to sort the temperature as it was like a sauna and made eating a little uncomfortable!

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B3573KDsued . 2019-06-08

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We ate here while staying on a family weekend. We ordered a side/starter of "artisan bread with olive oil/balsamic dip", a pizza, pasta and two kids meals.

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Dan F . 2019-06-08

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