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4,0

Based on 1.977 opinions finded in 2 websites

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Nº 549 in 1212 in Wakefield

CUSTOMERS TALK ABOUT DISHES WITH.. pizzapastachicken

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Lovely meal, Rowan was very polite. Good customer service

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Kimberley Burdass . 2024-03-03

MORE AT Google

Great food. Brilliant service. A lovely place to eat.

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Rebecca Carr . 2024-03-03

MORE AT Google

Lovely meal enjoyed by all the family. Friendly and attentive staff

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Jacob Simpson . 2024-03-03

MORE AT Google

Our server Rowen was very pleasant, friendly and attentive. The food was excellent and the atmosphere was pleasant,

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Cameron Murray . 2024-03-02

MORE AT Google

Great service by Rowan and good food. Will definitely be back again to try other items on the menu!

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Sonali Patel . 2024-03-02

MORE AT Google

Rowan was our server and was very friendly and didn’t rush us despite the restaurant been busy. We were told there was a wait on food due to been busy but our food arrived within 20 minutes of sitting at our table.

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Paul Moore . 2024-03-02

MORE AT Google

Food was beaut and service was amazing. Recommend the tiramisu and brownie for dessert.

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El . 2024-03-02

MORE AT Google

Ciara was a fantastic server, she was with us whenever we needed her and unobtrusive when we were enjoying our food. We were a party of 8, including a 2 year old, someone with gluten intolerance and someone with learning difficulties and she managed our order very very well.

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Aled Leahy . 2024-02-29

MORE AT Google

Josh was fantastic. He went out of his way to welcome us and make us feel welcome. A slight misunderstanding about a beer and a water which was our fault entirely - not being clear in the order. You are very lucky to have a server like Josh! The food was great - Chicken Milanese, Sea Bass, Lasagne, tomato bruschetta. Nice atmosphere.

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Teri_et_Al Al_et_Teri . 2024-02-29

MORE AT Google

After a hard day on the slopes, had execllent food, very good service by Stacey. Very attentive, hot food and very tasty, best one out of the chain we have been to.

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traceyrobson1 . 2024-02-19

MORE AT TripAdvisor

Had a 2 course set meal, absolutely lovely food. Stacey our waitress was very nice. Good food, would recommend

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Andrew Taylor . 2024-02-18

MORE AT Google

Book here for a birthday meal and pre ordered which was fantastic however the food was awful more than a couple mains came out freezing cold and had to be sent back and the chicken Caesar salad that I ordered came and the chicken was RAW when letting the staff know this they were not very helpful and they would not refund the raw salad on the receipt, the staff other than that were lovely just disappointed with the food and service when we complained

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Stacy Louise . 2024-02-18

MORE AT Google

Bella Italia consistently delivers exceptional dining experiences, making it a reliable favorite. The extensive menu offers a wide range of delicious options, all reasonably priced. From the mouthwatering Meatballs starter to the delectable carbonara, every dish is a delight for the taste buds. The beverage selection is equally impressive, with a variety of cocktails and beers to choose from, each offering its own distinct flavor profile. The dessert menu is a treasure trove of tempting treats, with the Tiramisu standing out as a personal favorite. What truly sets Bella Italia apart, however, is its outstanding staff. Their attentive and friendly service consistently goes above and beyond, ensuring that every visit is memorable and enjoyable. With such exceptional hospitality, it's no wonder that Bella Italia has earned a permanent place in my dining rotation.

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Andy G . 2024-02-17

MORE AT Google

Amazing place, so pretty to sit in, lovely food all high quality , and staff is so polite and friendly, the scenery is amazing

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Ebony L . 2024-02-15

MORE AT TripAdvisor

Lovely food and staff. It's also a beautiful restaurant

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Keira Black . 2024-02-15

MORE AT Google

Brilliant food, ordered the Bolognese, Carbonaras and a calzone and all were wonderful. Incredibly friendly staff willing to explain to us and accommodate us. This is my second time eating here and both times have been wonderful. The place is clean, the atmosphere is bright and friendly. Would definitely recommend it to anyone who asks for places to eat.

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Megz “Haydenzz” Rose . 2024-02-15

MORE AT Google

So sorry, 1 star I’m afraid based on, 1) Took over 90 mins to serve simple 3 course kids meal - this is main fault when you have 2 tired hungry kids you start wishing you’d looked at alternatives. Eldest son’s birthday. 2) Sons bolognaise tasted odd - I thought like microwave cottage pie 3) Pepporonj pizza - dry no cheese To be fair staff who served were nice just seemed badly understaffed.

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Alexander Clifford . 2024-02-15

MORE AT Google

Booked into another restaurant after a ski lesson and the service was terrible and left so we decided to try Bella Italia The food was great the service was great the waitress Tilly I believe was very professional and efficient hats off to her overall a great experience for a busy restaurant

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Pageyhull . 2024-02-04

MORE AT TripAdvisor

Rowan needs a raise. Best server. From jess and tom :)

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Tom Jackson . 2024-02-03

MORE AT Google

Probably the best place in the Xscape to come to. Food was fresh and piping hot. Had bruschetta and dough balls to start with both beautiful and a nice size for a starter, not too big. For main we both had chicken Milanese, beautiful meal and will definitely have it again! Good service too. Will be back

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LB590 . 2024-01-28

MORE AT TripAdvisor

Had an amazing meal here. Went with my friend who is vegan and there were plenty of options. I had a chicken Milanese and the house white wine both of which were delicious and reasonably priced.we shared a vegan cookie dough for dessert which was also incredible. The serving staff were friendly and we were seated quickly despite it being rather busy.

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Adrien Mullarkey . 2024-01-23

MORE AT Google

It was brilliant, banging staff, banging food & drink

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Andy O'Donnell . 2024-01-22

MORE AT Google

BEREFT We were bereft of food and aimlessly wandering this West Yorkshire hellscape But where would we eat? Nando's? - Do we look like we're 12? TGI? - I didn't fancy overpriced disappointment Spoons? - I'm a Remain-voting lefty and know where I'm not wanted OBVIOUSLY the answer was Bella Itdlia. Were we warmly greeted? YES Were we politely seated? ABSOLUTELY Was our waiter Josh an incredible member of staff who made us feel welcomed and attended to? - MAKE THAT LAD CEO ALREADY The food was incredible, a sea bass so delectable I'm trying to legally marry it and a Brownie dessert so scrumptious it made Willy Wonka look like a charlatan It was a great time, I will only submit this review if you make Josh king or something HIGHLY RECOMMENDED

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andyo25 . 2024-01-21

MORE AT TripAdvisor

Lively food and very attentive server Lilly thank you very much

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MALCOLM Hughes . 2024-01-21

MORE AT Google

Absolutely terrible ! We have ordered online, food was cold, there was only half of the box of fires and no extra chicken on one of the pizzas which I have paid for £2 and on the other pizza pepper was as on the picture. When I have called them they hang up ! If I could give zero I would ! Pizza was small !

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Daria Wyka . 2024-01-20

MORE AT Google

Very quick service, food was good , staff were friendly and helpful, just dropped a star as it Was really noisy,

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Dean Cox . 2024-01-15

MORE AT Google

We had a lovely meal out at Bella Italia! The food was outstanding and our server, Levi, was amazing - so friendly and personable! It exceeded our expectations and we will definitely be back!

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Sarah Lapointe . 2024-01-07

MORE AT Google

A very long wait for overpriced mediocre food, and customer service

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mark dan . 2024-01-06

MORE AT Google

Great food, great service. Amazing gluten free choice. Service was speedy despite being really busy and being advised there may have been a delay before we ordered

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Ashley Bass . 2023-12-30

MORE AT Google

Food wasn't the best. My lasagne has less than 5 milimeters!!! Wasn't offered any ketchup or parmezano on pasta as other Bella Italia practices. On the door information that" limited places available only" but was empty when we came and only one couples came with 2 hrs spent in there.

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Anna . 2023-12-27

MORE AT Google

Busy restaurant due to the time of day and Christmas but food and drink was very good.

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Paul Howell . 2023-12-23

MORE AT Google

Came here for an evening meal with my partner, our waitress Lilly was lovely, went above and beyond do make our time here exceptional. All the staff memebers I encountered were very polite and professional

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Lisa1867W . 2023-12-17

MORE AT TripAdvisor

Lovely restaurant and very pleased that they do a good vegetarian selection, even swapping the met feast pizza for a vegetarian alternative. Very impressed! Service was fast and very friendly! Thank you to Ciara who was amazing! Only downside is that the drinks are expensive. Otherwise wonderful and will be visiting again!

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marsdenj26 . 2023-12-17

MORE AT TripAdvisor

Lily was a little star, service with a smile food was lovely dessert was even better

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Vickie Langton . 2023-12-16

MORE AT Google

Had the set menu at Xscape It was lovely and the waitress, lily was excellent!

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Lucy Thompson . 2023-12-12

MORE AT Google

Great service, friendly and attentive.

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Laura Playforth . 2023-12-10

MORE AT Google

Lily was a great server. Food came fast, service with a smile. Starters and dessert were a little bland. Main meals were fabulous. Overall good but would only have a main next time.

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Elliott Moore . 2023-12-09

MORE AT Google

We were greeted by a lovely waitress Lilly who was very attentive with our order, the food was delicious and arrived very fast. Coctails are really good too!

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alvyda k . 2023-12-09

MORE AT Google

Absolutely fantastic service! Food was spot on and such an amazing atmosphere would definitely come back.

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Millie Briscoe . 2023-12-09

MORE AT Google

We were delighted by how family-friendly they were. The kids menu has perfectly sized small portions for a very reasonable price. The food for the grown-ups was superb. Our eldest child has a food allergy, and the kitchen accommodated for it without any issues (we had a special bottle on our table indicating allergies, and the staff double checked everything; we really appreciate this, as a trip to A&E would have not have made for a fun afternoon). The atmosphere was lovely. We even had a perfect spot sat under the heating vent to park our baby's buggy (especially on such a cold, wet day)! I was also able to discreetly breastfeed our newborn with zero fuss made by anyone. Excellent food, brilliant service, wonderful atmosphere.

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Helen Grierson . 2023-12-09

MORE AT Google

Lasagne was beautiful Really enjoyed the starters too. Very good service. Lovely lad Will be back soon xx

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Mobile20654040218 . 2023-12-05

MORE AT TripAdvisor

Excellent Christmas works party at Bella Italia Castleford this evening! Everything was done to make our evening special. The food was amazing and atmosphere in the restaurant gave us a welcoming Christmas feeling. Thanks to Luke and Amelia for getting everything 100% right. Many thanks you've got a winning combination there guys!

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David . 2023-12-05

MORE AT Google

1st time here , very quick and friendly service, by our waitress lilly. We will be back again 😁

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D Carter . 2023-12-05

MORE AT Google

We were served by Lily today who was lovely and attentive!

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Mackenzie Wootton . 2023-12-05

MORE AT Google

Very welcoming, great relaxing atmosphere, fantastic food and fabulous service from Lizzie. Highly recommended 😎

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Kimberly Wright . 2023-11-25

MORE AT Google

Large range of gluten free options, the garlic flatbread was amazing. Wonderful service from Stacey, even on a busy Friday evening!

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Jessica Thompson . 2023-11-24

MORE AT Google

Great food. Lovely relaxed environment and our server Stacey was lovely.

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Jas Webber . 2023-11-24

MORE AT Google

Good food, friendly service, Stacey was lovely.

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Katie Drake . 2023-11-23

MORE AT Google

Took my wife out for a spontaneous evening out, fantastic member of staff in Stacey. Food was excellent

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Rob D . 2023-11-23

MORE AT TripAdvisor

Visited recently with my boyfriend and had the best experience! Food was great and service was quick! Our waitress Lily was friendly and helpful. Vegan options were great and the set menu is good value for money.

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E Hamilton . 2023-11-20

MORE AT Google

Stacey had on form service we were never waiting for anything too long !! Food tasted great !!

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Laurna Jay . 2023-11-19

MORE AT Google

Lily was fab thank you! Amazing food x

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Megan Lily Roy . 2023-11-18

MORE AT Google

Waitress ciara was very helpful and patient and helpful. 10/10

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bxthnxy_ Alissaxox . 2023-11-16

MORE AT Google

The mains and puddings were absolutely dire. The only decent thing was the garlic bread and dough balls.

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Chloe Harwood . 2023-11-12

MORE AT Google

10 of us celebrating a special occasion. From discussing our requirements over the phone, to greeting us and serving us delicious food, Ciara and team did a fab job. We’ll be back again.

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Jonathan L . 2023-11-11

MORE AT TripAdvisor

Really nice tasty 😋 dinner here at Bella Italia. The kids enjoyed their pizza 🍕 and starters. We enjoyed our mains, I had spaghetti carbonara with Chicken 🍗 and it was good 🤩 Service was good, fast, and staff were friendly. The restaurant was clean and tidy. Good access for all abilities and a toilet within 🚻 Good experience, thanks for hosting us ❤️💪🍕😋

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Shane Smith . 2023-11-04

MORE AT Google

I went here for a meal with my family and I gotta be honest, nothing about it stuck out as anything less than bang average. 3 stars is often seen as a failure for a restaurant, but if it does everything with such mediocrity, then that's a totally fair assessment. In this case, not a single area stood out as worthy of calling out. Prices, food, atmosphere, service, everything was fine, but not brilliant. So if you're after some faux Italian and you're near Xscape, then yes, this is one of the several options available to you. That's about all I can say really.

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Adam Bickerton . 2023-11-03

MORE AT Google

Wonderful staff and food was lovely

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Marly Rose . 2023-11-02

MORE AT Google

Really lovely meal out with the whole family. Highly recommend

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Matthew Berry . 2023-11-02

MORE AT Google

A great time at Bella. Food was amazing and Stacey our waitress was very attentive nothing was too much trouble and our son loved her.

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elizabeth carpenter . 2023-11-01

MORE AT Google

Brilliant food, Brillant service will come again! Stacey was great we absolutely loved the food specifically the calamari.

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Owen D . 2023-11-01

MORE AT TripAdvisor

Amelia - what fantastic service!! Did some gorgeous latte art as well which just added to my experience with the attention to detail. Cozy restaurant, quiet and quaint.

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Ciara Speight . 2023-10-31

MORE AT Google

came here before me and my partner went bowling and I decided to try the garlic lasanga pizza and it was one of the best pizzas i had ever tried ☺️ would 10/10 recommend if you love garlicy foods

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leilani h . 2023-10-30

MORE AT TripAdvisor

Lovely venue and service. Had the duck pasta and it was delicious. Stacey was very helpful. Will come back

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Harriet Webb . 2023-10-30

MORE AT Google

Very nice food, came with my partner before going bowling and both tried the pizzas, very high quality and affordable

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Jake F . 2023-10-30

MORE AT TripAdvisor

Spaghetti and meatballs was delicious. The service was really fast and the staff were lovely! Would come again!

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Lilly Teece . 2023-10-29

MORE AT Google

We came in for the pasta pronto deal. Ceres had great service and the food was delicious.

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Jack Simpson . 2023-10-28

MORE AT Google

Lilly our waitress was absolutely bang on at the castleford restaurant, however I wish I could say the same about the food.

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Connor Keatley . 2023-10-28

MORE AT Google

Food is very average, but Lilly our waitress was very helpful.

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Chantelle Kershaw . 2023-10-28

MORE AT Google

Looks like a nice place to eat…. Advice do not order the wings they were awful and as a note the garlic lasagne is a pizza with mayo squeezed over it and some air fried pasta comes in disguise of chips!!!

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Leona Cuffy . 2023-10-27

MORE AT Google

me and my partner went here and the plates had these marks on it, which could easily be washed off with a little effort, quite pricey as well, we paid a total of around £40 for a starter, 2 mains, a cocktail and a soda. The staff was amazing tho, quite a noisy atmosphere but the restaurant can't help that however we were sat right next to the bar so we kept hearing glass clashing together.

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Sara C . 2023-10-22

MORE AT Google

We celebrated our sons 18th birthday here and the staff couldn’t have been more accommodating and lovely!! The food was great too! Highly recommended

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Edith Reeve . 2023-10-18

MORE AT Google

Very good service. Very nice food. Police service - server was Zoe, young woman and was very polite, professional and a kind manner. Very smiley.

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Libz1234 . 2023-10-13

MORE AT TripAdvisor

Food not as good as it used to be..

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Janet Hodnett . 2023-10-11

MORE AT Google

Decent food but overpriced for what you get. Service not great, wouldn’t go back.

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Chris . 2023-09-30

MORE AT Google

I'm doing this while waiting starter's are amazing service is nice five stars

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Jack Bolas . 2023-09-30

MORE AT Google

Awful frozen food at premium prices. Rushed at busy periods, service good but kitchen very much lacking

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Kaye Coates . 2023-09-30

MORE AT Google

The staff were friendly and the food was good.

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sandra copley . 2023-09-23

MORE AT Google

Had a lovely meal here. Service was really good and menu choice was great. Staff were attentive and we all enjoyed our food. Ciara was a brilliant waitress, friendly and interacted with all of the party and made sure the children in the group were fully catered for. Nice extra treat of a brownie for my birthday was a lovely touch and it was delicious.

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Guin09 . 2023-09-16

MORE AT TripAdvisor

Max was a great server, really nice food!

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zoe collins . 2023-09-10

MORE AT Google

Perfect service and excellent food again - return trip and equally as good 👍 would 100% recommend

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HelenSchmidt . 2023-09-03

MORE AT TripAdvisor

Thank you Ciara for making the evening great. Your service was welcoming and the food was amazing !!

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Kerry M . 2023-08-26

MORE AT TripAdvisor

Really poor food, like so poor. Fell so far short of our expectations for a "big name", everything was cheap and nasty. Bruchetta was a single slice of French garlic bread with some salad tomatoes chopped up on top. Bolognese tasted like dolmio ready made stuff, pepperoni pizza came with so little cheese and was so dry. Honestly will never return to any Bella Italia after last night, conplete waste of money.

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Alex Tyrrell . 2023-08-20

MORE AT Google

Food OK, we had a lovely waiter.

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GLYNIS Lee . 2023-08-17

MORE AT Google

We were served by Leo and had great service!

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Pamela Greenwood . 2023-08-12

MORE AT Google

Came here to eat as we were shopping nearby and popped in for lunch. We had a starter and main course each and we were served promptly and pleasantly by different members of the team. The food was tasty and of a good standard and we left with our hunger well and truly filled!

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991mikeb991 . 2023-08-06

MORE AT TripAdvisor

Sat down and Ordered our food and drinks 45 min later the waitress came to the table to say there was a mistake on their part and the food order hadn’t gone through to the chef, so as an apology the would knock 50% off the bill . We excepted and waited a further 20 min for the food to arrive !! Well how on earth they had the audacity to serve 3 out of 5 extremely disappointing meals, the calzones looked like pitta bread they were an absolute joke and we asked if another mistake had been made? They looked like two very small half slices of flat pizza no filling in them. The chicken pasta dish looked just dull and barely any pieces of chicken In the pasta and they are charging nearly £16.00 a meal ! We kept the children’s meals as they were ravenous at this point and sent ours back . They charged us full price for drinks £40.00 seemed very steep ! and we had to go to another restaurant to await again . Never again and very dissatisfied that we had to pay for anything quite frankly.

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Anya M . 2023-08-05

MORE AT TripAdvisor

The service by the manager was atrocious ! So much for a family dinner. We were very disappointed with the level of rudeness from the management. They tried to seperate our party. There attitude and the way they spoke to us was cantankerous. I would never recommend.

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JODIE S . 2023-08-04

MORE AT TripAdvisor

Pretty disappointing visit, served quickly when first arrived but everything after that seemed to take a really long time, empty glasses for ages and we had to ask for more drinks, waitress didn’t seem interested asked for a Pepsi Max and got “we don’t sell that” - no offer of what they do sell or anything…hopefully she was new and will learn these things but never checked in on us until we asked, never offered more drinks when we had clearly empty glasses on the table, had to chase for desserts even though our table had been cleared ages ago. The most disappointing thing was the food. We sent a meal back as the “risotto” was basically boil in the bag rice with a few bits of seafood and no seasoning of any notable description and didn’t seem like it was even arborio rice. I doubt that’s the company spec - as we were told - or they’d have removed it from the menu by now - it certainly didn’t look anything like the numerous images that appear when googling “bella italia risotto” My meal was delicious but luke warm, the mac and cheese tasted great but was runny and weird and the carbonara was basically spaghetti in a bowl with some cheese and pancetta cubes, not the rich creamy sauce you’d expect with a carbonara. The highlight of the meal was dessert which was all really nice and the pizza we got to share was great - all the pasta dishes, however, were pretty disappointing. Overall having just moved to the area and eating out a lot, at £135 and a dozen other restaurants to chose from in xscape, I doubt Bella italia will be high up the list for a second visit anytime soon.

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Swift Apparel . 2023-08-02

MORE AT Google

The service by the manager was atrocious ! So much for a family dinner. We were very disappointed with the level of rudeness from the management. They tried to seperate our party. There attitude and the way they spoke to us was cantankerous. I would never recommend.

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Jodie Smith . 2023-07-30

MORE AT Google

Really disappointed. Went for my daughter's birthday dinner out *rare treat. Food was really disappointing, packet pasta, absolutely basic casear salad just really lacked any sort of effort Won't be back as not cheap either even with the kids offer on. Would I recommend.... simple answer NO

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Lisa James . 2023-07-25

MORE AT Google

Sad to say it was not as expected. Yes the staff were keen n polite throughout however, our food just wasn't overly enjoyable. Mushroom starter was lovely the pep pizza with extra (paid) pep was on par with a supermarket bought one! Chicken pasta dish was returned as the chicken was cold to touch (this was meant to be a piping hot dish! It was removed from the bill and rightly so... My grandaughter ordered mango sorbet for dessert and received caramel ice cream instead? My bolgnese was mediocre watery and not a rich tomato flavour as I was expecting it to be. It was a Sunday early afternoon and they run out of the white wine Ihad chosen...so overall yes we were all disappointed 😞 ALOT of money for basic food please improve!

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Victoria Barnfield . 2023-07-24

MORE AT Google

Due to staff shortages they were only allowing a few tables to be used, which spoilt the atmosphere.

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Mike Hesp . 2023-07-24

MORE AT Google

Don't waste your money here. Choose one of the alternative restaurants in Excape. Our Pizzas we're probably the worst we have ever been served in a restaurant. They were so dry, it was like they had been stood under a hotplate for hours and then served up. Not generally someone who likes to complain at no point were we asked by the pleasant server if our food was ok during our meal otherwise we would have said something but we had a booking in the cinema so only had limited time and as we we're extremely hungry duly ate most of the food. When we asked for our bill we were asked if we enjoyed our meal and we told them our thoughts so she said she would let the manager know but whilst we sat so close to him he clearly did not think our comments were worthy of a conversation as he continued with his role. When we paid him I mentioned as a result of his lack of interest I would be putting a Google review up he suddenly wanted a chat but I informed him it was too late and that out of courtesy he should have spoke to us explaining our complaint was never about a discount but to give him feedback for improvement. He felt as we had eaten most of it there was know discussion to have!! When asked for his name he refused...front of house manager on sat evening. Clearly the threat of a review had sparked him to try and overturn our dissapointment which just added to the whole dreadful experience. If I could give our experience zero stars I would. Please visit with caution.

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David S . 2023-07-23

MORE AT TripAdvisor

Went today with the family at 2pm. Was told it was fully booked except 1 table; from going in to leaving we saw not a single other customer. I ordered a pizza and it came uncut. When I asked it they forgot to cut it the server joyfully told me “oh no, we don’t cut them” and handed me a steak knife. Have you ever tried to cut a pizza with a serated knife? Honest to god, what a farce. Desert was the same.. “chocolate sauce” translates to a slight drizzle on the plate for decoration only. Not for me. Won’t go again.

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Mark Hudson . 2023-07-23

MORE AT Google

Don't waste your money here. Choose one of the alternative restaurants in Excape. Our Pizzas we're probably the worst we have ever been served in a restaurant. They were so dry, it was like they had been stood under a hotplate for hours and then served up. Not generally someone who likes to complain at no point were we asked by the pleasant server if our food was ok during our meal otherwise we would have said something but we had a booking in the cinema so only had limited time and as we we're extremely hungry duly ate most of the food. When we asked for our bill we were asked if we enjoyed our meal and we told them our thoughts so she said she would let the manager know but whilst we sat so close to him he clearly did not think our comments were worthy of a conversation as he continued with his role. When we paid him I mentioned as a result of his lack of interest I would be putting a Google review up he suddenly wanted a chat but I informed him it was too late and that out of courtesy he should have spoke to us explaining our complaint was never about a discount but to give him feedback for improvement. He felt as we had eaten most of it there was know discussion to have!! When asked for his name he refused...front of house manager on sat evening. Clearly the threat of a review had sparked him to try and overturn our dissapointment which just added to the whole dreadful experience. If I could give our experience zero stars I would. Please visit with caution.

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catdavid10 . 2023-07-23

MORE AT Google

Fabulous. We had a lovely server DaisyB she was really helpful and made us feel welcome. THANK YOU!!

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Bethany B . 2023-07-23

MORE AT TripAdvisor

The place is a bit forlorn, which is a shame

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GTD . 2023-07-22

MORE AT Google

Polite staff and quick service but the food was very poor. The gnocchi was lovely but the meatballs were mushy and soft with stale bread… Meat feast pizza - sauce far too sweet, the base was stale, grey and rock hard, pepperoni was ok but again meatballs were mushy.. no meat in them. Carbonara was bland and tasteless. Hard to get chips wrong but even they were bad, smelt and tasted of lemon. Insult to Italian food, not worth the money at all. There are plenty other places to get a decent pizza/pasta dish at Xscape. Would not recommend.

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Kat Mc74 . 2023-07-21

MORE AT Google

We had a horrible experience today! Rude staff and terrible food. The problem is they have no staff and the ones they have are too busy to care about quality. Spending over £300 and it took them nearly 3 hours when we were the only ones in there. Won't be going back in a hurry.

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Keeley Handlovics . 2023-07-15

MORE AT Google

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4,0

68 Opinions

The Big Butty Shoplocation-icon2 Springstone AvBritish

A local I will always use friendly staff good choice of sandwiches the best with hashbrown being my preferred choice.

pizzapastachicken