Based on 944 opinions finded in 1 websites
Based on 944 opinions finded in 1 websites
Opinions
Excellent food friendly staff! Excellent service Ben was extremely friendly and excellent service! Would recommend
Sheila G . 2024-03-31
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Went here for some food when in the area to see friends. Great food and staff and all served in a timely manner Steaks are very good
Guy M . 2024-03-31
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Ben S - amazing service with a smile. Very kind and went the extra mile. Thank you for your service. Travelled down with work and the service was constantly 5* with him. The food is average pub food.
DayTrip30877885151 . 2024-03-27
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We come here for breakfast quite alot. Danny is always very welcoming and looks after us all no matter how busy he will go out of his way to ensure we are all good. Daniel is really lovely too and always on the go making sure food is fresh and stocked up and always there to help when asked. Cannot fault it at all
Loren A . 2024-03-10
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Just want to say how happy we are with the service matti who served us, she was polite, considerate and nothing was to much for her, just want to say how happy we are she was amazing, room 29, 30, 31 think she was excellent, make sure she is praised for how you is, I would put her in a bigger roll as she was very professional Thanks again
Lewis A . 2024-03-06
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A GREAT VALUE UNLIMITED ENGLISH AND CONTINENTAL BREAKFAST JUICES COFFEE AND TOAST A FULL BELLY WAS HAD BY ALL AND GREAT TO SEE THE STAFF SMILING AND HAPPY AT 6.30 AM OR MAYBE JUST FOR SHOW BUT IT WORKED
tony v . 2024-03-02
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Großes umfangreiches Frühstück. Hat sehr lecker geschmeckt. Personal war immer sehr freundlich und zuvorkommend ich war sehr zufrieden
Martin S . 2024-03-02
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Went for Sunday lunch,which was very tasty-veg could possibly have been a little warmer.Looking to have another drink and coffee ,possibly dessert before my taxi came.Waited twenty minutes before someone came to see me.Said to the young lady-they needed more staff-which she agreed with.Sadly had to leave before being able to spend more money!
Michael D . 2024-02-18
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Amazing food and brilliant service Nathan was always there to help guided us though the menu to explained dietary options my wife can have.
jack L . 2024-02-14
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The staff on this occasion were very friendly and helpful… breakfast was lovely and plenty to choose from. Will definitely be back.
Sharn L . 2024-02-13
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Absolutely cracking breakfast. Reminds me why I miss the Midlands. Sue was really lovely and kind. Full English for me and the wife. Pancakes, jam and sausage sandwiches for the boys. Bang on.
Rob E . 2024-02-13
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I visited the observatory for lunch today with my elderly mother, It’s her favourite place to come. The food is really good but it’s the outstanding service that we come back for. Anna is always so welcoming and friendly, she brightens my mums day with her smile and chit chat. Well done beefeater, it’s the accomplished staff that make the observatory our go to place to eat.
Travel16899704480 . 2024-02-13
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We had a nice night, food was nice and the person serving us Lauren was great and got us everything we wanted/ needed, definitely will be coming back
Kyra G . 2024-02-08
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Food was very nice service was brill will definitely be going back Waitress who was serving us Lauren was great and got us what we needed straight away we had a nice night
Casey G . 2024-02-08
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The food was very nice but the waitress was rushed off her feet and it took a long time for our food to arrive. One person's dessert arrived at least 10 minutes before everyone else's meaning they had finished it long before anyone else received theirs. We also found there was a vary cold draft from the air conditioning. We did mention this to the waitress but nothing seemed to change.
Louise B . 2024-02-06
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The Sunday lunch was really nice I would recommend it to anyone and yhe service was really good as well. We were served by Sophie who was really good at her job and very pleasant and always smiling 😃
Sarah H . 2024-02-04
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Unfortunately wasn’t able to eat in the restaurant. Arrived at 20:30 asked for a table for 1 ( 7 empty tables in view) only to be told you have to sit in the bar as we are too busy in the restaurant. No tables available...
Dan S . 2024-02-03
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Visited with a group of family and friends, lovely atmosphere and our meals were fabulous, served together which was impressive with such a large group! Many thanks to all of the team, especially Lauren, Lily and Ben who were amazing! 5 stars ⭐️ ⭐️⭐️⭐️⭐️
75clairv . 2024-02-02
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Came here with a group. Food arrived promptly, hot and tasty. Service was fab and it’s obvious how hard your team work! Thanks to Ben and Lauren. Ben can’t half carry a tray FULL of drinks! Will be back again soon 😊
hayley e . 2024-02-02
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This is a great place to come for a few drinks, always a great atmosphere. Staff are always helpful. Manager Lauren is always super welcoming, and the girl serving us, lily was lovely.
Trail38962103505 . 2024-02-02
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Lovely service tonight from Ben, Lily and Lauren. Came here to catch up with friends. A lot of us but the food arrived promptly and hot and as always the service was lovely. The biscoff sundaes went down very well - thanks again guys xx
mestball2828 . 2024-02-02
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Great Breakfast! Kids eat free. Staff very friendly, just a little bit too busy for my liking. Will probably avoid a weekend again and try a weekday instead.
lucypT2786VL . 2024-01-29
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Unbelievably poor service, unable to cook a steak. Came for my wife's birthday as it is just down the road. Three of us ordered medium steaks. Mine was rare while my wife's was beyond well done. This though annoying wasn't the main problem. The main...
farrellcoleman . 2024-01-29
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I haven’t used the observatory since it became a beefeater but thought I would give it a try. Had a table for 3 booked for a late Sunday lunch. Was told on being seated no roasts were left. This wasn’t an issue as we like...
CarpetmaN_12 . 2024-01-28
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I wanted to thank Danny and team for being so welcoming and this was our second time visiting. The breakfast was also good with plenty of choices. Danny is friendly and ensured we had a great experience. We will be returning again. Great service
Rakesh D . 2024-01-27
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Nice atmosphere. Food good and had a discount. Service good thanks to Jav and Anna. Will visit again.
Janicelouise B . 2024-01-22
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Who thought it would be good to close the kitchen earlier than normal? The outcome of our visit was a crazy busy restaurant where the kitchen cannot cope. The staff cannot work fast enough to give the normal pleasant service on Saturday nights. The problem...
Alan K . 2024-01-20
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We visited for my son birthday and Nannas 75th birthday. The service from Jav was excellent, he was so assertive to us, nothing was too much trouble. We were a party of 8 and the food was fantastic. The prices were really reasonable and we...
594derric . 2024-01-20
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We meet with a group of business owners every week at the Observatory pub and enjoy a great breakfast as part of our meeting. The staff are friendly and welcoming and there’s plenty of parking.
Barbara v . 2024-01-18
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I meet here every week for a networking. Great staff. Breakfast always good. We always get good feedback from our visitors that come each week.
Adam B . 2024-01-18
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Great food and hospitality! I meet here once a week with colleagues, the food is always to a high standard and the place is clean. Also, worth noting, there is always a car parking space available. Came here for a Christmas meal, there was 30...
Pete M . 2024-01-18
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Lovely welcoming location. Fabulous breakfast. Clean and tidy. Door host is able to answer any questions full English available asking with continental. Well presented and to a good temperature
Jonnykirby . 2024-01-18
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Breakfast. Great staff. Friendly and super helpful. Always so welcoming. Great value for money too! Definitely recommend here for a biz meeting or a catch up with friends.
GotMyHandsFull . 2024-01-18
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Nice clean pub/restaurant. However, we can only assume the bar member was a trainee; we had to repeat ourselves several times placing a food order & in the end had to point out on the menu what we wanted. We ordered a roast beef dinner...
645annemariem . 2024-01-14
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Lunch with a friend. Lily kindly offered us a table in a quiet area which we appreciated and looked after us well. Thank you .
Wanderer513287 . 2024-01-11
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Go quite a lot with family and friends I would say at least 3 times a month always clean friendly staff and great value for money
Explorer766843 . 2024-01-11
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Great service, hot food,lovely friendly staffs.had couple of drinks in bar then moved to restaurant. Service was great.
Monika P . 2024-01-10
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I’ve ate here quite a few time due to my job but now I’ll have to leave a review after my experience tonight. Excellent all round is the simple answer food was absolutely top notch a very nice steak tender and juicy although I could...
ChristopherR56 . 2024-01-08
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Izzy, what a star ⭐️ 9 of us visited and we were looked after extremely well. Hangovers well and truly sorted 👌🏻
Ant L . 2024-01-08
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Straight from the night club to the beefeater, a welcomed oasis of food and drink with friends. Friendly staff with a smile 😁
460cliveh . 2024-01-07
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I come here every Sunday without fail! Breakfast is always spot on! Staff are always lovely especially Ben and Dan who go out there way to fulfil our request :)
Howard D . 2024-01-07
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Really good service from Izzy, very attentive and was always smiling and the food was brilliant too, sorted me right out!
Rob D . 2024-01-07
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Always fantastic service from Julie every time we visit! Our favourite place to drink and socialise.
Kirstenb97 . 2024-01-05
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I had ordered the vegetarian option for the Christmas meal . What came was absolutely disgusting. 1 small piece of plain Quorn fillet not even marinated, 1 plain Quorn sausage ,Brussels quite raw. You would normally have the Quorn sausage and fillet on a basic...
Carole S . 2024-01-03
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Brilliant Christmas experience from start to finish no complaints whatsoever the staff were spot on and many thanks they gave up their Xmas for us
Road50421323765 . 2023-12-30
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I visited the Observatory on Christmas Day with my family. The staff were lovely and worked very hard. For the price that was charged for the Christmas Day menu I expected a higher standard of food, however we were very disappointed due to being served...
Wrigm005 . 2023-12-27
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We had a lovely Boxing day dinner. Great from start to finish. Sophie served us and made an outstanding job of it! Food was served up promptly table was always clear, and we never felt rushed. Sophie is a credit to the business. Thank you...
Inspire63324731300 . 2023-12-26
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It’s the busiest day of the year today, at the observatory, we are currently here for breakfast. It’s been an absolute pleasure gathering with all our family. The place is heaving, and Danny and his team cannot do enough to ensure the best time is...
Sunshineinmy . 2023-12-24
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Just been to the Observatory Meridian way for the first time with friends cannot fault it the food was very good really big selection and the staff were good would we like to give a big shout out to Dan for looking after us thank...
Chippytop . 2023-12-16
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Visited here for a works Christmas meal. We all had a great time. Drinks and food arrived promptly and hot! Big thanks to Jenny and Jules who looked after us and we even got some Christmas crackers given to us on arrival.
mestball2828 . 2023-12-11
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If I could give Alain five stars on this I would. He was great and a real credit to the company. The food was fine and came out hot and it a timely manner. The real issue is your bar staff. The woman behind the...
Tammy P . 2023-12-10
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Brill food, great atmosphere, Sophie H was a brilliant host, provided the extra gravy without us asking! Would go back!
laurennA624VP . 2023-12-10
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Getting worse, the bar was full of dirty glasses and plates none of the tables were cleared or cleaned whilst we were there. The ONE bar man was running around behind the bar trying his hardest, but the lady serving drinks in the restaurant (always...
Camper31542802223 . 2023-11-26
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Very poor. food was cold service very poor staff not good at all.it is along wait for starter and drinks and mains .
alanweed0n . 2023-11-25
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Connor was great bar man . Definitely a rising star in the business. Hes been very helpful and good to talk to . Give that man a raise! The other staff have been supportive and lovely too.
Ryan Q . 2023-11-24
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Excellent service from Connor in the bar. It was a very busy time with people in the restaurant ordering cocktails but he kept a very cheerful demeanor. Well done.
robertkeel34 . 2023-11-22
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'The food was very quick. I think it was my best meal this year. I absolutely loved it and it was my first time here.' 11 year old son. We were pleasantly surprised. We all really enjoyed our meals. The festive set menu was great...
Rebecca R . 2023-11-19
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Went for a family breakfast… excellent service, lovely food, fresh hot, great choice of cold breakfast too, great value, the team are always friendly, happy to help ..
Hazbo1 . 2023-11-13
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We made a reservation and were told we would have to wait 10 mins for the table to be ready. We waited over 30 minutes before the head of house came for us at the bar. He was rather rude when we spoke to him....
Dana B . 2023-11-12
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Food was fantsastic and the waitress Anna was brilliant nice to see someone who clearly enjoys her job she was really professional and remembered our drinks from a previous visit.
R9077RAmarkw . 2023-11-12
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I been here with my boyfriend and I loved everything straight away. The food is amazing and the drinks too. Lauren is fantastic,she is so Lovely and she did everything for us. Thank you very much,we will be back :)
SunShine93W . 2023-11-06
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Me and my boyfriend Popped in for a few drinks and was welcomed by Connor at the bar. His customer service was amazing. He spoke to us and made us feel very welcome. Great job Connor keep up the good work. We will be seeing...
loopylornz . 2023-11-04
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This place has the best beer around the area and the staff particularly Lauren who is the TL and Ben who is on the bar are brilliant. Great quick efficient service and always with a smile. As my local I can not fault this place...
Rahul C . 2023-11-02
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Great staff friendly atmosphere! Lauren and Connor were great would recommend to anyone, travelling for work or pleasure
Gav Y . 2023-11-02
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Come for drinks every week, all of the staff are lovely and friendly and I've gotten to know then all really well bar a couple exceptions. The woman in charge, Lauren is amazing and the best general manager i have seen. Order food regularly and...
Jack N . 2023-11-02
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Nipped in for breakfast lady at front desk, Julie, was lovely very smiley and chatty. The waiter who took my order, Dan, was also lovely, chatty and very helpful. Food was amazing everything cooked exactly how I like it so thank you to the chef,...
janice r . 2023-10-29
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We went to the observatory on Sunday, unfortunately they didn’t have any Sunday dinners left but the food choice was good. Our waiter was absolutely fantastic…a young lad who couldn’t do enough for us and the other tables he was serving. The service was brilliant,...
v13kky . 2023-10-23
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I have been to Beefeaters all over the country and some are hit and miss but the Observatory in my home town is by far the best, Every visit the food is cooked to perfection and piping hot and all the staff are fantastic is...
craig o . 2023-10-23
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Wow our first time at this place and believe me won't be our last, 7 adults and 2 children My only disappointment was that I didn't take any photographs. From the moment I walked in the service was amazing, nothing was too much trouble, one...
H7009FHmicheller . 2023-10-22
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Customer service was far from great. Food was poor. Starter over cooked. Main arrived 50 minutes after I ordered, really hot plate and food at best warm. Eaten here many times before. Wont be rushing back.
dave515 . 2023-10-17
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Right so this review is not even based on food. On two occasions I turned up at least half hour before breakfast ends with my little one and husband and I got turned away as apparently there is no more breakfast being cooked. I wanted...
giuliagN7096FY . 2023-10-13
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Fantastic restaurant with lots of food options and great customer service. Only downside was no roast dinners left by 4pm sitting on a Sunday.
JayneI4 . 2023-10-09
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I came here with my daughter as a birthday present. The place was stunning, very well looked after. We had a young smart lad with curly hair, I think his name was Brendon. He looked after us really well, gave us some suggestions, made us...
Samantha A . 2023-10-03
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I don’t very often leave reviews, but felt compelled to today as we have just had a lovely meal. The food was cooked to perfection and our server, Izzy M, was both courteous and friendly.
Inspiration628902 . 2023-09-17
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Fantastic Restarant with really nice new menu Isabel M was brilliant and catered for our allergies and order came out 100% correct, she also engaged with the kids when they ordered their meals and made it a pleasant experience
Gubs82 . 2023-09-17
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Tad below average for a Beefeater. As expected, this was slightly soulless but had good service and reasonable prices. This one has plenty of space and light, but thoroughly overcooked some of our dishes.
tripleplay97 . 2023-09-17
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We are regular customers at the observatory but after our last meal and the poor customer service we have had we will definitely not going back. We had 3 steak meals that weren’t cooked to how we wanted. And we had 1 fish and chips...
Jason S . 2023-09-14
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Was sent an email highlighting their new season cocktails. Same old story. ‘this hasn’t been delivered’ ‘we’ve run out of that’ etc etc. It’s laughable. They are not able to offer virtually any of the cocktails on the menu. This is the same old story...
NicolaS476 . 2023-09-14
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My family visit a few times a year and we always find this restaurant a great place to stop over. All the staff very kind and helpful, my mum is disabled and they are so very accommodating to her needs. Jav has been our waiter...
Nicky W . 2023-09-13
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Returning customer been for drinks but first time for food. Food was spot on and very reasonably priced. Service was 10/10 from Jav, thankyou!
PCG505 . 2023-09-13
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Great service as always. Our server Sophie was great. Love the refillable drinks. Food was tasty and hot and the puddings as usual were divine.
E9848DWsj . 2023-09-01
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Great meal. Isabel M was perfect waitress. Food cooked to perfection. Nothing too much trouble. Lovely evening.
leslhows . 2023-09-01
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Our server Jav is always exceptional, he is very attentive and nothing is any trouble for him. We look forward to our next visit
GeorgeJ708 . 2023-08-31
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Went here on Sunday 27th Aug, the waitress (Ella) we had was outright rude. She started the evening by telling us there is no ice so we cannot order cocktails to then tell us there is ice. She input the negroni into the till wrong...
JkS89 . 2023-08-27
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Fabulous meal for both myself and my husband. Our hostess Julie could not do enough for us she went above and beyond to make our evening the best. She was so helpful polite friendly and knowledgeable. I have many allergies so also carry an Epi-...
raineymarie . 2023-08-18
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Best service,great food busy day but still had great time recent visit been really positive.place been my fav for longtime
sara f . 2023-08-17
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There were a few of us so we knew we would have to wait a while for our food. We didnt mind as it gave us all time to chat. Our waitress Izzy was Fabulous. So very patient and helpful along with a lovely smile....
Jill L . 2023-08-04
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Had to wait over an hour for the bill to be brought to use. Once we received it it then took 20 mins for them to come and take payment. Staff where very rude and rather sort out tables then actually go to customers and...
Ashley H . 2023-07-30
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Under staffed,slow service,TINY portions for the price-everyone left hungry.definitely will not return or recommend. The surf and turf came with two tiny prawns!the salad was a little bit of lettuce! People were waiting longer than expected to be seated and then served. Gave a two...
keiralissy . 2023-07-30
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Just visited the beefeater using my free birthday meal . Had a lovely time once Brandon a member of staff found me a charger to charge my phone or I couldnt use my voucher. Highly recommended, great food couldnt fault it and as for staff...
T6951BJestherb . 2023-07-23
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Great food and menu but the bill was disappointing! They overcharged us on kids menu (put through as 2 2 courses instead of 2 3 courses and added desserts separately) Also didn't get refillable soft drinks as they gave us full fat coke so charged double on that. The kids also had cheese on burgers which was offered (no mention of extra cost) and then also charged for! Really disappointed as great place, great food and service was good but unfortunately the extras on the bill mean we won't recommend or return.
264leesat . 2021-11-07
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I last ate at this restaurant 22 years ago just before I moved to Yorkshire! So on a visit to the space centre with my grand children we booked for “old time sake!” I didn’t have great expectations as I couldn’t believe it was still there & still a beefeater & I remembered it as a mediocre restaurant! But to my surprise it was really really lovely!Great food although lots of issues with supplies, great staff & service & we really enjoyed it! I take mediocre back….it’s a fab restaurant & will gladly visit again when I’m next in Leicester.
Celine C . 2021-10-31
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Dinner at the Observatory, perfect way to end a week. Must mention the excellent service from Jav and his fellow friendly staff, Anna, Alain etc. Looking forward to next visit. Frank and Doreen Armstrong and friends.
GlobeTrotting783902 . 2021-10-31
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Met friends for a catch up and had never visited so wasn’t sure what to expect. Ordered the Smothered Chicken Melt which promised chicken breast glazed with BBQ sauce, topped with crispy bacon, mozzarella and cheddar and BBQ sauce for dipping priced at £13.29. What arrived was very different to what the menu promised. Tiny, thin chicken breast, overcooked, topped with limp broiled bacon and a small dollop of something that might have been some sort of cheese in a former life. The chicken and bacon looked like they had been cooked in the scrapings from the grill, they certainly tasted like they had and there was no sign of the sauce for dipping. In this situation do you cause a fuss in front of friends or force it down? I forced it down and can still taste it nearly 24 hours later.For £13.29 I expected a whole lot more and won’t be going back anytime soon.
I4755GFjh . 2021-10-27
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Well half the food wasn't there and the food was poor! The staff was doing every job instead of just serving food or taking orders, management is poor!
Y9473SFryanl . 2021-10-24
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Came here for lunch prior to heading to the cinema across the road. Although there is some items unavailable due to supply which is understandable and an industry wide problem. We was informed of the items as we sat down. The choices that were remaining was varied and catered for all. We had the chicken wings to start with and they were cooked well, crispy and arrived hot. We both had the steak which we upgraded to a sirloin and came as we requested (medium rare). The triple cooked chips are amazing! The beer and beef dripping sauce was nice and a good addition to the steak.
Caigerj85 . 2021-10-15
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Popped to the observatory for some lunch with my partner. Met by Dave the manager, with a smile on his face and served by Shane, who was very attentive and had good customer service. Food was beautiful, both of us had the fillet and it was cooked exactly how we ordered it. Can’t fault anything about the place, although some menu items were missing there was still a good range of food to chose from. Will definitely be back!
JadeElizabeth20 . 2021-10-08
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We had a fantastic meal today at the Observatory restaurntent the rump steak we had was cooked to perfection by chef Steve. Katrina our waitress so helpful with our choices of food and she looked after us very well. We will certainly be returning again soon it's such a nice place to eat. Well done
RegularDiner2206 . 2021-10-06
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Myself and colleague ordered the fillet steak and they were absolutely perfect. In the past that hasn't always been to case but we both had clean plates! His was well done, mine medium rare and both spot on. Breakfast was also very good.
wooly54 . 2021-09-23
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Clearly must have been a bad day and this was not a five star today and clearly not what appears others have posted. Jav the server, spot on, great chap. Garlic breads, good, hot, not bad3x Smothered chicken, mozzarella almost non existent, must be very small chickens they use for the breast. Chips and coleslaw…. they’d have been better much better if they’d been bought in from Aldi over the road. Side salad leaves were going brown one ALL three and went back. One of group had some chicken dippers, a fast food burger place would have done far better. Steak and ale pie, not bad. Burger again not bad, not worth nearly £13 we’d had better in London the day previous for £5 less! French Fries, again Aldi’s would’ve been better. Plus point, red hot plates.
BenHobday . 2021-09-15
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