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4,2

Based on 610 opinions finded in 2 websites

4.2Ambience4.7Cuisine4.2Price4.7Service
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Nº 247 in 573 in St Albans

Nº 5 of 10 Thai in St Albans

CUSTOMERS TALK ABOUT DISHES WITH.. spicyduckpaycurryfriedprawnsricebeautifulchickencookedfishprawncoconutmeatsoup

comment_iconOpinions

We read the reviews and thought we’d try the place out. The waiters were all very friendly but the service was incredibly slow! We felt like we waited 30mins for our starters to be cleared away (don’t bother with the veg platter, it wasn’t good and we left most of it which is perhaps why they thought we weren’t finished). Mains were OK but the tofu was inedible. There are better places to go for Thai in our opinion.

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tayl0ss . 2021-06-13

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Safest I have felt in a restaurant. Whilst still maintaining an atmosphere. Temperature taken, screens in place. Food and staff excellent.

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Tricia M . 2020-09-24

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We were hungrey and our friend had been here before, so we went in and all social distancing were in place.We ordered starters and a 4 main dishes 2 of the dishes were penang curry and when ever I see Masseman curry I always have it, I can say without doubt this was by far the best I have eaten and the rest was fab.the staff we met were Abdul and Shah, they were so good very good and attentive to all our needs. such a shame we live in Devon but next time I will visit again

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Cholla1 . 2020-09-07

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Loved every curry i've tried here. Always nice and spicy too - if you don't like spice then they would probably be too spicy for you as definitely spicier than everywhere else. But if you like spice then you will love!

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NMayo94 . 2020-09-03

MORE AT TripAdvisor

Superb food. Decent value. The house white wine wasn’t great for can’t fault the staff for that. Service excellent.

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A8767AAnickm . 2020-08-31

MORE AT TripAdvisor

Very good food. Very warm and carrying environment. Good with hygiene and social distancing. Hand gel, temperature check, personal info, clean, perplexed glass between tables. Definitely recommend.

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MV382 . 2020-08-20

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The staff are always friendly and welcoming, the food is consistently good.It is my favourite restaurant, with a fantastic variety on the menu and very flexible if you require changes to be made. So tasty and great value!Shah you are amazing and thank you for looking after us. Really loved your recommendation.

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Rashnaziur . 2020-08-03

MORE AT TripAdvisor

Made a big mistake by relying on the reviews, everything tasted the same, overpriced, inedible and poor quality. I chucked it in the bin and drove to my usual, Thai Cottage in Berkhamsted, fantastic every time and authentic.Don’t bother replying to my review Bangkok Lounge, I’ll ever return or recommend.

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max73626 . 2020-06-17

MORE AT TripAdvisor

We had a takeaway for my husband’s birthday yesterday. We really enjoyed the meal. Starter crispy duck was very delicious. As a main we ordered prawn pad thai, red curry with duck and sirlion grilled steak and rice. All were so fresh and tasty. Very happy about the order. Definitely will do again.

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tarcinlover . 2020-05-23

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We have been to this Thai restaurant a few times now, once on our own and at other times with family and friends. We've taken my elderly mother and her sensitive digestive system with us and she has not only thoroughly enjoyed her dish but suffered no ill effects! She now prefers Thai food over Chinese. The menu is interesting and everything arrives at the table piping hot. (Except desserts, of course!) The service is very polite and attentive. It can get very busy at weekends so would advise booking.

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Penguin_lover_10 . 2020-02-15

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Nicely decorated, warm and inviting. Unfortunately, the lady serving us never managed a smile, which must be nearly unique in a Thai restaurant - Thailand itself being called 'The Land of Smiles.' Starters of chicken satay and a coconut soup were enjoyable, but were followed by gaeng keow wan (Thai green curry) which bore little resemblance in flavour to those in Thailand or those at other Thai restaurants in the UK or those that my Thai wife prepared for me. When booking - several days in advance - we had been asked for any special requests, and had requested fresh mangoes for dessert. A restaurant wishing to please its customers would either have acquired the necessary mangoes or, failing that, explained that they had not been able to obtain any. But our request was not mentioned. If they cannot be bothered, why should we bother to go there again?

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Ploenphit . 2020-02-15

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A lovely restaurant! Thought it would be too quiet, but was busy on a Thursday night. After tasting the food, even if the restaurant is quiet would definitely go again! The staff were attentive and took time to explain those dishes that were suitable for vegetarians (the curries contain fish sauce) but plenty of other choices on the menu for veggies! Great food, great service, great gem in Harpenden!

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FindStayReview . 2020-02-14

MORE AT TripAdvisor

Loved the quality of the dishes in this place. We had the mixed starters and duck roll starters which were delicious. The mains were all lovely with steamed rice and egg fried rice. Small and cosy. Reasonably priced. Definitely recommend.

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D B . 2020-02-12

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We had a meal here after recommendations from a friend. The service was lovely with the staff being really friendly. The food was really nice too, the mixed started for 2 and jungle curry our favourites. The only reason, we have given 4 stars instead of 5 is because the Jasmine rice was a little stodgy and we feel it could have been better. However, this is only a small problem as overall the food and service was great

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UmmNBM . 2020-02-04

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We were really looking forward to a nice tasty Thai meal whilst visiting friends but what we received was far from that. Have purchased ready meals in major supermarkets with far more taste and content. My Khing consisted of a few vegetables in what can only be described as a very watery salty thin sauce, no way near the yellow bean paste as on the menu. The chicken in my husbands meal consisted of seven very small tasteless chunks. Likewise the other meals were not very poor on both taste and content. Value for money on takeaway meals this place is not!

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KatyK9 . 2020-01-08

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Amazing service, very tasty food and great ambience. The waiter said whether we were vegetarian and we said yes. He mentioned most of the Thai dishes are cooked with fish and Prawns to give texture to the sauce. He offered us dishes which were vegan/vegetarian. Very thoughtful. He also clearly explained the ingredients of each dish so that we knew what we were eating. The wine was amazing. I would definitely come here again and recommend it to friends and family. Only gripe is the prices were slightly dear but you get what you pay and in this case, we received great service, very tasty food and great ambience.

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BusinessTrip_11 . 2019-12-28

MORE AT TripAdvisor

Not a terribly huge place, but after an extremely disappointing recent experience from another pub/restaurant, this place had charm and style in spades! Lovely service & great food. What else would you want?

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Rha-1978 . 2019-12-10

MORE AT TripAdvisor

We were a party of four. We ate here a few weeks ago and loved it so much we vowed to return as soon as possible. Again, our meals were delicious, the atmosphere relaxed, the service courteous and gracious. We travelled by train and taxi to get there and back, but it was well worth it. We can't wait to visit again.

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Andrew T . 2019-11-17

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First time at this restaurant, don’t know how we ever missed it? We were a group of four and thoroughly enjoyed each dish, mixed starters for two and tempura veg and battered prawns followed by duck, red chicken curry, lamb chops with a spicy marinade and mixed veg and two lots of noodles and another Thai chicken dish. Not too spicy and great value for great food. Staff were very attentive and friendly have already booked again and would highly recommend..

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Rowjperry . 2019-11-08

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Apologies for not being able to comment on this place as a Restaurant, I have only ever had take away. I love Thai food and can be a snob when it comes to quality and authenticity after spending some time in Thailand but Bangkok lounge gets it right. The flavours are delicious. The lamb panang curry is a favourite of mine. The starters are great. The restaurant seems nice during the brief time I’ve spent in it waiting for my collection.

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Techno_Pig . 2019-11-05

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We went for dinner yesterday for my son's birthday. We hardly eat out and my kids have not been exposed to Thai food much. We arrived without a reservation on a Friday night which seems risky and despite how busy it was, the waiter quickly managed to find us a table. So accommodating and this lasted all evening. We are a complicated family with allergies and gluten intolerance and the care we received was second to none. Most dishes were adapted so my nut allergic children, egg free daughter, coeliac son and gluten intolerant self were included. The food was delicious and the staff all made an effort to come and chit chat with us, make us feel special. They seemed to do this with all their customers and we were amazed at how many people turned up for take always and they seemed like regulars for the most part and even been called by their first name. A sense of community! A very nice atmosphere, nicely decorated place too and we love the simplicity but warm ambiance. We will definitely return and use it as a take away. Because of our dietary needs, we have almost given up eating out but this place is a gem and we feel so fortunate to have found it and it is local to us.

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Passenger12617 . 2019-10-26

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Beautiful decor, lovely restaurant. Staff understand dietary requirements. Plenty of choice for vegans. The food was wonderful.

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Loulabelle1979 . 2019-10-25

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We went with friends yesterday evening, 7th September, we had not been there for over 2 years, yet, the manager recognized me straight away. It is still so amazing, the service superb, attentive, informative, and, always with a smile. The food is to die for, the duck exemplary, plenty full and delicious, Thai green curry with the biggest prawns you will ever get, absolutely amazing. Pad Thai, Jasmine rice, Tom Yum, oh my fit to burst and after COOOOL lemon sorbet.

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Bolt9586 . 2019-09-08

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Love this restaurant, good service & the food is very nice, pretty spicy which i like, had mixed starters, and the green curry, my wife got stir fry beef al very good.

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eddierose192 . 2019-09-07

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This was our second visit to the Bangkok Lounge.

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AndrewC6259 . 2019-08-04

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Five of us visited again for a family birthday lunch. Great warm welcome. For starters we chose a sharing platter with the addition of chicken wings. For our mains we wanted a variety to share, staff suggested that we opted for two different set menus. Usually we wouldn't choose a set menu because there's always a dish that youre not too keen on but they were happy to swap beef for chicken and added some crispy duck with pancakes too. Food was served hot and in good time. It was cooked well, so tasty and flavoursome. Portion sizes were plentiful and in fact we asked if we could take our leftovers home and they happily packed the remainder to go! For drinks we opted for Tiger beers. It was good value and a great experience, definitely a restaurant to be recommended. And for an inexpensive lunch you can opt for the the lunch special menu of 2 or 3 courses which has all the usual favourites and is super value.

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PlutonP . 2019-06-14

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I love Thai food and was delighted to find that this lived up to my expectations on a family meal visit! The staff were really friendly and took allergy warnings very seriously bringing out the full allergy restricted menu for one of our party. The food was so so delicious with the highlights being the weeping tiger steak and the red chicken curry. That was so good I got an extra one to go which I had for lunch the next day!

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DJoszef007 . 2019-06-09

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I already really liked bankok lounge and when we got a flyer saying they did takeaway I thought I'd give it a go.

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haylii . 2019-05-31

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My favourite takeaway restaurant in Harpenden - great food, very friendly staff and reasonably priced.

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Ant4321 . 2019-05-24

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Food was average but the noise was not. The decor is all wood: floor, walls and ceiling so they sound of chattering voices does not get absorbed by these and there does not seem to any specific sound insulation installed. The result is when the restaurant is busy it is so so noisy! Can you imagine having to shout so the person opposite you on your table can hear you above the hum of the talking in the rest of the restaurant! Which of course unfortunately adds to the din! Would only go back in off peak times and then only because it seems to be the only Thai left in Harpenden.

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tg2at . 2019-05-22

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Great service very friendly. Good food full of flavour. We have visited on a number of occasions and we enjoyed everything we have eaten. This is our favourite Thai restaurant so we will be back.

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AlanHooper . 2019-05-13

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We joined some friends for dinner at the Bangkok Lounge due to their wish to try it before a holiday to Thailand.

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AndrewC6259 . 2019-05-12

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This place does not disappoint. Good size portions, fresh and full of flavour !, quite a few people having take away a full resturant says alot about a place. Pricing was a little more than I expected but hey for great tasting food I would rather pay a little more. We will be back for sure !

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IOMTTChris . 2019-05-11

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The food and ambience is normally good here, although last night we ordered a couple of dishes one was bland, the pineapple rice and the chicken in oyster sauce was oily, which I’ve never seen before.

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JJ_074 . 2019-04-29

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nice decor and attentive service. quick set lunch nicely presented and good choice of mains for £10 for two courses.

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ax11111111 . 2019-04-22

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A second visit to this restaurant. Very nicely laid out, friendly and helpful staff. Food is authentic and represents a nice variation of what good Thai food should be. Very good choices in a fairly extensive menu, very good quality and quantity at reasonable prices. Will return.

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. 2019-04-19

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Small, cosy restaurant. Unfortunately I found a big piece of very sharp plastic in my food. I took my leftovers home as I didn't finish my curry during dinner, and found a piece of plastic amidst my food. It was the size of a nut so it was really dangerous!

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. 2019-04-14

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Having lived in Harpenden almost 10 years I hadn’t yet tried Bangkok Lounge...! Well I was missing out! Still yet to witness the glowing ambience but I have now had three takeaways and all of them were superb!!!! Highly recommend the jungle curry which I had all three times!!!!

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. 2019-03-04

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We decided to go to this restaurant the day after Valentine's evening which was perhaps a mistake but we thought it would be less busy. We also have friends who often go there and we thought give it a try.

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. 2019-02-22

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Wasn't a huge fan of the food to be honest, I wouldn't describe this place as an authentic Thai restaurant. The egg friend rice wasn't what we expected, it lacked flavour and I think it had tumeric put in also. Everything else we ordered was average, not worth the price we paid.

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. 2019-02-11

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Not the first visit to the Bangkok Lounge & certainly not the last. Once again we had a lovely evening, the food there is full of flavour & spice. The atmosphere is cosy if a little cramped topped off by nice friendly people.

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. 2019-02-03

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Just had a take away from here tonight and I was shocked by what we opened when we got home. We had ordered a red beef curry which contained a handful of pieces of beef, very little vegetable and a container full of liquid. The papaya salad was even worse, for £9.50 we got a small container of shredded fruit and veg which was incredibly poor value for money. A restaurant should not treat it's customers with such disdain.

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Vamanos742 . 2018-12-30

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Thought I’d try this place on a whim and I was very pleasantly surprised. The mixed starters were varied and tasty, the soup was intensely flavoured and the main courses were delicious. I will most certainly be visiting again to try out other things on the menu.

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EFAhmed . 2018-12-04

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Just enjoyed a fantastic takeaway from Bangkok .... the food is absolutely amazing, great flavours and quality ingredients.Love it.

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380stevej . 2018-11-17

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My Husband and I visited Bangkok Lounge on Saturday evening and we booked a late table, very last minute. We live around 20 minutes away and we were SO glad we made that extra journey. We were SO impressed. We have a really good local Thai restaurant in our town (Berkhamsted), BUT - Bangkok Lounge - wow wow wow!! The food was so fresh and so so yummy. I am a real foodie and some may say a 'food snob' but the food here really is great! The steamed prawns for a starter, the sizzling king prawns for mains and The lamb massaman were all winners! The prawns were so big and juicy and the lamb was so tender and lovely! I am getting hungry talking about it now!! The lady who served us was also great and very helpful. We will be back soon and can't wait to also bring our family and friends here too! The only small note I would say is they could give us more prawn crackers at the start but that probably is just me being greedy! Thanks :)

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CharlyS1987 . 2018-10-29

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We simply love this place, great food at a great price. This is our go to place whenever I don’t feel like cooking, always good and dependable. Their green curry is the best I’ve had! Their noodles dishes are lovely too and our kids love their chicken satay.

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cuteicecube . 2018-10-22

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Went there for Monday evening meal.I have visited this restaurant several times and it never fails to impress me. The food is freshly prepared and with quality ingredients. Not only is the food great quality but the service is very fantastic too. The staffs are very friendly and polite. This restaurant manages to recreate the flavors, spice and authenticity of true Thai cooking outside of Thailand. will be back again very soon.

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sarahamy321 . 2018-10-16

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We have been dining for years, we sometimes take takeaway but mostly dine in. The food is amazingly good, service is excellent and staffs are very helpful.

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saunders3134 . 2018-10-15

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Always dine here from last few years. Food and service is always great and staffs are very friendly and attentive. We had stir fried kra praw with prawn and papaya salad with grilled beef and it was amazing. If you want to enjoy authentic thai food this place is the best. Highly recommended. Will be back again soon.

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clarea232018 . 2018-10-15

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Sorry to say both food and service seriously declined. No longer our Thai restaurant of choice. Preference given to customers collecting takeaways, seated diners suffering poor service. Probably need more staff and to refocus on priorities

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Annie N . 2018-10-14

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we went there last night after few weeks. didn't know that they win best Thai restaurant award this week from ARTA. we always dine here from last 12 years.food was amazing as always and the service was excellent.staffs are very attentive and looked after us very well. keep it up and will be back again very soon.

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samandy83 . 2018-10-05

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I went to Bangkok lounge with my sister and have to say I will definitely be going back there! Wonderful service, delicious food and a warm welcoming environment. 10/10! Latifa

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Latifa B . 2018-09-04

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I’ve been to a Thai place a few times before (in London) and it was so underwhelming - so I was a little hesistant to come to Bangkok Lounge at first. However I’m so glad that I did! The decor is outstanding, truely authentic and you feel like you’ve walked into Thailand (great change from miserable Harpenden!).

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Syeda R . 2018-09-03

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Very good food, getting a little expensive. Have to book at weekends as only a small amount of tables. Lunch very few in, the same Mon to Thur evenings.

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Katrina P . 2018-08-27

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I’ve always enjoyed the food here and even more so now you’ve got some new additions to the menu! Really enjoyed the papaya salad and the pad Thai noodles! Service is great and staff have always been very friendly!

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Biggs89 . 2018-08-22

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We and four friends visited this restaurant for the first time earlier this month. Glad we booked as the limited space was packed with diners. Great starters and the green chicken that most chose was great, the vegetables were hot and fresh.

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harpendenscout . 2018-08-19

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If you ever find yourself in Harpenden this place is well worth a visit! The food was incredible and the staff were very friendly despite what the other reviews may say, we didn’t experience bad service at all. Lovely evening.

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hannahkmitchison . 2018-08-08

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I have been to Bangkok Lounge several times before and the food has always been reliable. However we booked for a friends birthday for a table at 7.30pm. I also noted that it was a birthday booking. I was called on the day to confirm my booking for 7pm and when I insisted it was at 7.30 i was first told i had booked for 7pm. I insisted i had booked for 7.30 and they then asked if we could arrive at 7. However the time was not good for us. Afterwards i checked my confirmation and it was for 7.30.

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JCastell84 . 2018-08-06

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I tried Bangkok lounge last Sunday evening for the first time.

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david c . 2018-08-01

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The food is always of the highest quality. Really good ingredients. Have never had a bad meal here. Staff are very friendly and customer orientated.

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gm77383633 . 2018-07-25

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We have attended this restaurant with friends, family and just ourselves. We love this restaurant and the amazing staff who work so hard to make it a success. Most recently we went for my mum’s birthday and they surprised her with a free desert - was an excellent touch. We will be back soon!

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emsrose30 . 2018-07-22

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Delicious food every time we have been here. Service very fast and attentive. Extensive menu. Reasonably priced.

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Anthony C . 2018-07-10

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I visited with my husband and children for a Father’s Day meal in June. Service is terrible, nobody working here even smiles and there is an awkward atmosphere.

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Aylosh1 . 2018-06-17

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Visited this very popular Thai restaurant in this lovely Hertfordshire town for dinner. It is well supported by locals not only in the restaurant but take away too. All the staff were very pleasant and helpful and our food was absolutely delicious with good size portions too.

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Valena18 . 2018-05-29

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Had a fantastic meal with my parents at the Bangkok lounge. Staff were very attentive and friendly. We ordered duck, beef, and green chicken curry, which were all cooked excellently and packed with so much flavour. Portion sizes not too big and the food was lovely and fresh, quick on arrival. Would 100% recommend!!

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Jess H . 2018-05-28

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Nice food, would not recommend pad Thai though. Soft drinks a bit overpriced. The restaurant had nice decor.

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Lizzie973 . 2018-05-14

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This was our third or fourth visit to the Bangkok Lounge. The food is really good, very tasty at varying degrees of Chilli heat to suit the individual pallet.

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Passwind . 2018-03-25

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My daughter-in-law treated me to lunch and I enjoyed it so much. We chose from the special lunch fixed price menu which we thoroughly enjoyed. A good selection of dishes, starters, mains and deserts. A good wine list and tea ort coffee to round the meal off.

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Joan G . 2018-03-22

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My wife and I were planning to go elsewhere but noticed this place was open on Saturday for lunch. It was ver quiet - only 2 other people there. Well, the lunch was just fantastic! Mixed starter followed by an amazingly good green chicken curry. Lovely. Thanks. I would seriously recommend this place. Staff were polite and very helpful and friendly- will come back here again!

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Martin S . 2018-03-03

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Would go for a family meal late on a Sunday evening, the staff were friendly and approachable and the interior decor created an authentic atmosphere.

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Tajwar S . 2018-02-27

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Even the way the serve soup just oozes class. Their coconut dishes are so rich in flavour, the food is done to a great standard. I especially loved the sizzling calamari and the red curry. The desert is also fantastic, its clear they use quality ice cream, and the pineapple fritters are gorgeous.

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Nafiul S . 2018-02-26

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For the 100th time...I wish Tripadvisor had a "Good" rating; this restaurant was better than "average", but not quite deserving of "very good", anyway...

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Colin B . 2018-02-04

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We live in Durham but visit Harpenden every few weeks and the Bangkok Lounge is one of our favourite places to eat. We have been several times, the quality of the food is 100% consistent and the service / atmosphere is friendly, helpful and professional. Our meal last night (3rd February 2018) was excellent, I would highly recommend the massaman curry, crispy duck and the sizzling prawns. The waiting staff were very attentive, the food arrived freshly cooked, well presented, hot, tasty with delicious flavours. My son and his girlfriend are regulars to the restaurant and use the takeaway service almost weekly, and apart from the excellent food and service, one of the reasons is they cater for a gluten and dairy free diet to a very high standard, the choice is excellent! We had the pleasure of meeting Abdul who told us their chef of 15 years took great pride in his cooking and that all dishes are freshly prepared. All I would say is your first visit will not be your last....thanks to Abdul and his team for another excellent meal.

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Sue L . 2018-02-04

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Awesome food, awesome customer service, definitely recommend.

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RizMalek . 2018-01-14

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We have used this place for takeaway on several occasions and the food never fails to disappoint. When eating vegetarian options, most stuff tastes the same. There isn’t much competition round these parts alas.

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Jabberjab . 2017-12-16

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Visited on a Tuesday evening for dinner with 15 friends. The restaurant was busy and there was a lively atmosphere. We had a selection of dishes from set menus A and B including starters and mains. Friendly and efficient service. Enjoyable food. The green curry beef (set menu B) was very tough, as commented on by another recent reviewer.

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Indeana . 2017-12-08

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Nice flavour to the food but avoid the beef at all costs! You will get more joy chewing a shoe!! Starters are ok but you need to like spicy food

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Richard H . 2017-12-06

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The food was good. We were a quietly chatting and eating and having fun. Then the waiters decided to throw us out at 10:00, telling us they close at 10. They close at 11.

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charliestreet7 . 2017-12-02

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Our first time eating here and we had a weekend evening meal and both ate from the main menu.

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Daniel H . 2017-11-19

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Stopped off randomly on route home, looked good from the outside. After ordering our food we realized it was an Indian run restaurant. Not one Thai person insight. The Green Curry was a very thick sauce, and the Massaman Curry, asked for in Beef, tasted of Lamb? We visit many Thai Restaurants and this was disappointing - needs Thai Chef/staff.

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Roland D . 2017-11-16

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I frequently order takeaway from here and each time it never fails to impress with how good the food is. The portion sizes are perfect, the flavours excellent, the quality of the ingredients show and the staff and management are always welcoming and friendly. I order for myself and also when I have guests and they always compliment how good the food is.

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Fizzleburt . 2017-10-02

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We had not been to this restaurant in a while so thought would give another go as we had enjoyed in the past. It in our opinion has gone downhill. The toilets need seriously looking at not clean at all. They were busy but it was very hurried service a bit like a production line quick in and out. It was evening and the lights were on and were very bright could of been dimmed a little to add a bit of ambience. Food okay but unfortunately not as good as we remembered. Has it changed hands?

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Shal22 . 2017-09-02

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We usually eat at our local Thai but someone recommended Bangkok lounge so we decided to try. It was a Wednesday night and it was really busy in there so I would recommend to book. The staff were really friendly and happy to recommend dishes to try which is always reassuring. The set menus also look great but we decided on the normal menu. The drinks were really well priced especially for Harpenden which can sometimes be more expensive. The food was absolute delicious! The presentation was spot on too! The starters were my favourite and the sauces all complemented the food and the staff were happy to show what went with what. All of the meat was cooked perfectly! I can't wait to visit again and would highly recommend this to anyone looking for great service and food in Harpenden or the local area!

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Tinks3 . 2017-08-12

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Staff are authentic and very polite. Food is lovely and very chillie hot! I love hot food so it wasn't a problem. They did say if we didn't want it so hot they would adjust it.

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Judy M . 2017-08-09

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Went here for a family meal on Saturday and we were sorely disappointed, this restaurant has gone downhill a lot in the last year. The waitress/hostess was incredibly rude and got multiple things wrong as she wasn't listening to orders properly. She made the whole experience very painful and clearly did not want to be there. She was so unhelpful we were forced to wait for her to go to a different table and get the attention of someone else to help us.This is not in any way a family restaurant and they have no interest in catering to children. There is no children's menu, no children's portions, no glasses that aren't thick glass and heavy for them to drink from, and we were not offered a high chair for the one year old in our group. Drinks took a long time to be brought to the table despite mostly consisting of soft drinks so nothing too strenuous for them that would be time consuming. The food was okay, nothing special and but nice enough for the cheap price. However it was not good enough to make up for the appalling service. It was all just plonked randomly on the table and left to us to move hot dishes around to the correct people.We have been to this restaurant at least a dozen times before but can no longer be bothered to put up with the bad service and so we are unlikely to return.

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London_Louise_17 . 2017-08-07

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Been several times over the past 18 months. Food and service excellent. Very tasty. Recommended. Smallish but that helps with the atmosphere. Need to book though to avoid disappointment.

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Stingintail . 2017-07-19

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Six of us went there for their lunch time specials, which were good value for money. We were quite happy with the food and the services. Staff was friendly; we would definitely go back there again.

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pif149 . 2017-07-11

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After recently returning from a holiday In Thailand we fancied enjoying the Thai delicacy again! Food was amazing just as we had eaten in Thailand and service was just as good!

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Sammi-Jade B . 2017-07-06

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I was here for lunch the waiters were very good as was the food the whole restaurant was very clean and well presented

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Eddie020173 . 2017-06-18

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I booked a table for my birthday meal a week before via phone. I have eaten here before for my birthday and enjoyed it as I love Thai food. However on this occasion, I had friends travel down from Cambridge, and when we got there I was told there was no booking in my name. The person whom I spoke to on the phone clearly didn't write my booking down. I was not pleased with the staff/host who told me as he pretty much accused me of lying. I even showed him their number in my phone log. He made no attempt to properly apologise and couldn't get me out of the door quicker. I have worked in the catering trade for 12 years as a manager and this was pretty shocking, no attempt was made to appease me. And appon hearing that a close friend's guide dog was refused entry recently I am sure that the Management in there need replacing by the owner!

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Timmy C . 2017-05-31

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We have visited Bangkok Lounge many times over the years and always enjoyed it.On this occasion, the staff seemed preoccupied and almost uninterested. ( In the past service was excellent).The Penang curry was well flavoured but some of the duck was tough. A tiger prawn curried dish ( a previous favourite) was not as good as usual.The take away side of the business was very busy and perhaps this is why we left feeling a little disappointed.

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Sils55 . 2017-05-19

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I loved the meal, with the wonderful customer service i received, would definitely return for more meals in the future.

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amunyati . 2017-05-15

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We lunched here on 5 May, last minute decision. As usual both the food and service were very good. Coming here is always a pleasant experience. We will return again.

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Hugo B . 2017-05-06

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Lovely restaurant and staff. The restaurant had a nice traditional atmosphere and the Food was lovely, I would definitely recommend to family and friends and will come back to eat their again.

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Secret123456 . 2017-04-30

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Unfortunately dont think we will be returning. Some staff looked like they didnt want to be there. Starters came out at different times so I assume the some chefs took the decision not to be there. Chili fumes filled the air and I had to ask them to turn the extractor as they were obviously oblivious to people coughing and sneezing. Food was ok but it wasnt what I would call an enjoyable experience. Shame as Harpenden is a great village but this visit spoilt the evening. Id suggest they train staff to be more attentive, serve everyones food at the same time and pay attention to whats going on around them. Having said that, it would be good for a take away, but I wouldnt recommend it for eating in. But, maybe it was a bad night and we were unlucky?

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dontfloweritup . 2017-04-30

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The food was very slow to arrive. I had to ask for a drink 3 times before it arrived , never the less the food was amazing

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Corey F . 2017-04-29

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Took my mum for an early Mother's Day lunch . It was very nice, I managed to break a glass, it was no trouble for the staff to clean up . Food was very nice and atmosphere nise, fairly busy on Saturday lunch, will go again when in area.

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Douglas92 . 2017-04-02

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We arrived without a reservation and were welcomed warmly and sat at a table of our choosing which was rather nice. The food arrived promptly and was outstanding. I would highly recommend this exquisite Thai restaurant - far superior to any other around.

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303saw11 . 2017-03-13

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Very tasty food with good variety of dishes to suit all tastes. Service excellent and friendly with advice on what to choose. Certainly worth another visit.

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Jill H . 2017-03-06

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Found this place on-line as it is very local to us. We had the Vegetarian set menu for 2. Absolutely delicious! Lovely selection of interesting vegetarian dishes. Worth every penny. When we ordered and collected staff were incredibly friendly and polite.

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Becci C . 2017-03-06

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I've been going to the Goat for twenty plus years and its a great pub in its own right, but whats made it better recently is the introduction of the Soht Aroy Thai restaurant. The food is all home made and tastes as good as any good quality Thai restaurant, but at a much more reasonable price. I have eaten here several times now with different groups of friends and they have all loved it, so much so, that some of us are meeting up again over xmas for another Thai meal. The point made below about poor service and cold meals, This is one chef cooking from scratch so the meals may not turn up all together and the service may not be fast, but its not a 5* restaurant, it a pub and the quality of the food speaks for itself. Don't be put of.. try it.

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