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4,0

Based on 371 opinions finded in 2 websites

3.5Ambience4.0Cuisine3.5Price4.0Service
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comment_iconOpinions

We ate some really good food today and the desserts were absolutely delicious. Unfortunately our experience started with really tasteless “raspberry” lemonades and a long strand of hair in my lasagna bites BUT we got new drinks and I got fresh food. Our waitress Dominica was super sweet and made even the bad experiences much better.

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Quest14548374905 . 2024-01-02

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This was our first time at an Ask Italian restaurant and it certainly won't be the last. Our waitress, Domenika was friendly and very helpful. The food was excellent. It is very spacious so it didn't feel cramped. I have nothing negative to say. As Arnie said, "I'll be back".

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HammyWoodfordGreen . 2023-12-15

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I had a great experience at ask, Italian Bluewater, the food was exceptional, and the over experience was topped off by great customer service from James, he dealt with our allergy requirements and recommended particular items on the menu that we would enjoy this experience, solely due to his help and the way in which he conducted himself as a member of the Italian team. I will definitely be bringing myself and my family members back here in the future.

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Michael B . 2023-12-03

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I came here to unwind (had a very stressful morning) and do a bit of work and I am so pleased I did. Carla was my waitress and she was very attentive, friendly and knew her stuff. Mia, behind the bar, was also attentive as she saw my water run out and got me another glass! I even got to speak the the manager, Eduardo, just general chit chat but it was lovely and good to just forget. I ordered a large glass of wine which was crisp and well needed! My pollo pizza, was delicious and can’t wait to finish it for dinner. I was very tempted to buy the chilli oil Carla recommended me as I had it with my pizza... unfortunately I had my hands full as it is but will grab some next time. Strange how a restaurant can change your mood completely. I really enjoyed my experience and am definitely coming back.

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georgiabM8758WY . 2023-09-12

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All I can say is wow. Food was off the scale. But the real shining star in this establishment is the ever glowing Carla. She's served me many a pizza, and without fail always makes me smile. Carla's a credit to the brand, she'd make an incredible manager.

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jackbH4123EF . 2023-08-04

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We stopped for lunch while at Bluewater shopping centre and it was amazing food and service. Our waitress Donna was very attentive and chatty. My partner and I had the Pollo Milanese, which is breaded chicken breast, roasties and broccolli and its the best we have eaten. We have been to several Italians, a lot pricier than this and both agreed this was the best...really juicy chicken, well seasoned roasties and broccolli firm but not al dente. Well done to the chef, thoroughly recommend

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DianeShip . 2023-07-31

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Had a really nice lunch food was amazing and fresh!! Atmosphere was amazing. Eduarda was very knowledgable and hospitable. Thank you

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Sam R . 2023-06-22

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We were there for lunch I have been ill since after eating crayfish and pasta 4 days later still suffering spoilt my weekend

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Rosemary L . 2023-04-10

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Me and my mum came to dine here yesterday for lunch - pasta had potential to be really good but unfortunately it was incredibly watery and barely saucy at all therefore lacked flavour. Also ordered arancini balls which tasted quite stale and tasted like they were just warmed up in the microwave. They did makeup for it however by removing a pasta dish off the bill. Wouldn’t go back, much better restaurants in bluewater at a similar price point.

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Gabbi G . 2023-04-02

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Risotto was watery and tasteless and the Linguine con fruit di mare was missing the main ingredient seafood lol

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paulthompson01 . 2023-03-07

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Our first time coming to this Ask Italian and for the first time in roughly 1 1/2 years we were tread respectfully. Carla was outstanding and was very helpful with our questions about changing the pasta types. Keep up the great work guys. Will definitely be back for more nduja dough balls!!!

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harryp162 . 2023-02-09

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We popped in and really enjoyed our meals and staff who we interacted with were friendly,helpful and ensured a relaxed lunch. It is much better than a lot of restraunts at Bluewater and food was hot and of good quantity and quality. We will return when we are in Bluewater again.

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Cliffb1953 . 2022-09-26

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Doesn’t accept BlueLightCard which is the only reason we went there as listed on Bluelight website. Apparently it’s down to individual restaurants and Bluewater clearly don’t want the business of Bluelight card holders eg. Police, NHS, paramedics and carers

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clairesJ862QI . 2022-08-12

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Fantastic food and ambiance. Celebration made memorable by the lovely Mel ❤️ Please please show your servers appreciation, an experience is Made by the service and Mel topped it for us. Mucho Gracie’s from a crazy bunch xx

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Thuych . 2022-08-10

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I visit Bluewater twice a year with my mum my daughter and my 2 grandchildren, for the last few visits I've had rubbish food and service at a variety of restaurants all of which I've reviewed. Today was a totally different experience. Waiter Matt was friendly and helpful,service was prompt and food excellent. We will be back. Oh and the strawberry cocktail was beautiful

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Debbie H . 2022-07-28

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Great service and excellent tasty food. Free lemonade in shot glasses was very nice. I can recommrnd the calzone which came as requested eith extra chilli. We will be back soon

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rayh501 . 2022-07-06

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Superb food (as always) and superb service from Kayley also. Never had s bad meal here and therefore we will be back again.

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DanHBoyle . 2022-05-11

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The food was very good, my calzone was lovely however it was described as spicy and yet i couldn’t taste any, the waitress was very quick to take our orders which was good as we were hungry however when we wanted to ask for the bill we had to wait half an hour for her to come back round. I enjoyed myself and would return, however the staff need to learn to check up on there tables a bit more frequently

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Global49486645861 . 2022-04-18

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Just visited Ask Italian in bluewater and we had Naomi as our waitress, fantastic service, professional and friendly at all times!

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aliciahN8663NK . 2022-03-06

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The staff were very busy but polite and informative as there wasn't a table available on our arrival. They did everything they could to accommodate us and I have to say my daughters dairy free pizza looked and tasted fabulous! All our meals came extremely...

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Honest_Mum_of_2 . 2022-02-28

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Everything was excellent. The bruschetta starter was the best we have had. There was a big group of us so we had many dishes on the menu and all were cooked to perfection

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Euro1999 . 2022-01-24

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We visited Bluewater the day before Christmas Eve to have a pre-Christmas meal after picking up some last minute Christmas treats for family and friends. For starter I have calamari and my wife had bruschetta - the portions were big. For main we have Rosemary...

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hollydolly666 . 2021-12-23

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A relaxed experience. How dining out used to be. The food was timed well and cooked fresh in front of you. Sadly many of the restaurants at bluewater now are nothing more than glorified takeaways. I know ask Italian is a chain, but the service...

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Sibs13 . 2021-12-16

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We had a really great family quality time and great atmosphere. We had great service from the managers James and Magda also the waitress Naomi they had good customer service skills very nice and polite made sure we were happy with our food and if...

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mandymuch . 2021-11-24

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Lovely food, great service, waitress was so nice and attentive. We ordered a variety of food, pizza, pasta chicken dish, all really good hot and tasty. The only thing that wasn’t great was the calamari very chewy. Prices were average for this kind of restaurant....

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Allisoncsuk . 2021-10-28

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The customer service was terrible. My daughter and I asked for water and the waiter gave us water in very small cups. The meal that my daughter ordered on the menu was different from what she was served, and there were no large prawns in...

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487itohani . 2021-10-23

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We visited on Sat 24th July and was served by Naomi who was amazing! Food as always was great, couldn't recommend this place enough :)

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Victoria H . 2021-07-24

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The Customer Service is TERRIBLE!! We had a table booked and was 5 mins early and the waitress had a EXTREMELY POOR ATTITUDE! Didn’t even look at the reservations and told us to wait even thou there was LOTS and I mean LOTS of tables!...

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BaldwinRuby24 . 2021-07-07

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Came here with my dad for dinner and had an amazing time. The Italian waiter was so helpful and attentive. And everyone else who served us was also so lovely. The food was beautiful too

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819chelseyp . 2021-06-29

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So we visited this restaurant today all food was lovely (what we got to eat if it) we had the Turkish waiter again he was fantastic I would give this service a 5/5 But unfortunately on visiting the toilets with my 3 year old child...

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katrina1983d . 2021-06-18

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I ordered tonight through Uber Eats and was really impressed. I don't live far from the restaurant but the food arrived quicker than I could have walked there to order. Big portions and arrived really well presented and hot. It was really good value too....

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ZippyZGirl . 2020-11-25

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Great choice... Second time I’ve been here in the last couple of weeks after work so I must write a review! Excellent service, very clean and observant of Covid rules.. contactless payment Our group all enjoyed our meals, always tasty, fast service and staff are...

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ciesielski_1 . 2020-10-30

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Our first time in visiting the restaurant. Family catch up and belated birthday celebrations . The staff were friendly and the food was hot

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Culture632554 . 2020-10-10

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Had lunch here with hubby and could not have asked for better service , we had Carla and Luke looking after us and they were both friendly and helpful, food was fantastic and will definitely return

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Shopperholic_12 . 2020-10-04

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Popped in for dinner on Saturday night, lovely food and good service, all very clean and organised as of Covid rules, highly recommend!

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sidmogridge . 2020-09-27

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Me and my partner came here as our usual favourite restaurant was fully booked but glad they were otherwise we wouldn't have found our new favourite! The staff are incredibly friendly and accommodating and will guide you with the new government guidelines (making you and them feel safe) and of course the food is really (really!) good everytime we've been. Definitely recommend for a safe, friendly atmosphere.

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Victoria H . 2020-09-17

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Used blue card for decent discount, at the reduced price the food cannot be faulted, healthy sized portions, highly rate the Calzone, great service too.

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Alex C . 2020-09-04

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Restaurant was busy when we arrived, eagerly waited for our food, when food eventually arrived it was mediocre. Had an issue with an incorrect side however was quickly sorted. The waiter forgot about us a few times which was a bit annoying but other than that was fine. Dessert was good!

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Jonny_Revvzz . 2020-08-12

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Have to say little bit disappointed with our meal this time . Been a few times and been really happy with our food and service. But this time the meal was not great . In particular the calamari. Which is very much like rubber . And our main meal pasta was not very warm . Sorry to complain..

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Markysm7 . 2020-03-12

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Not a great meal at all. It came super quick, so clearly wasn’t fresh. It was cold aswell. Sent one dish back because it was stone cold and dust was falling from above which wasn’t very pleasant.

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LaceBurton . 2020-02-25

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Small portion size, really let the lunch down and slow service.The chicken and a avacado Salad tasted nice it was just tiny. Hardly any leaves in it. Felt like it was rushed onto a plate. More like a starter. In fact the kids main was bigger in size and half the price.Wasn’t great overall. Went in hungry, and came out hungry.Took about 15 minutes for a kids lolly to appear as the dessert, so ended up ordering a coffee which was luke warm.Disappointed in Ask. Always thought they were better.

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loopylooKentEngland . 2020-02-22

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Total garbage. Don't bother. Book somewhere else instead.I booked a table for 11 people over the phone in mid January, for Saturday Lunch on 15th February. For groups of more than 8 people you cannot book online; you need to make the booking over the phone, which I did.We arrive at the restaurant on time, and it turns out my booking doesn't exist on their system and is not on their list of reservations, which I did manage to get a look at, and yes, we were not on the list.I tell them that our group is reduced to 8 people, as 3 of our party are not well and couldn't make it. They then start to prepare a table for us, and ask if we need a high chair for the little one.... We say no, he's asleep in his buggy, so we don't want to wake him.... They then tell us there is no space for the buggy. By this point my patience was beginning to wear thin, and I tell them to forget it, and with that we left.My advice to you is not to even bother with this place.I had to rate the place as one star, because the website wouldn't let me leave 0 stars.

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maxmF6768YQ . 2020-02-15

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Had a family meal tonight, service was slow food come up at different times, the adults food both dishes was bland not the hottest food I’ve been served, eaten here a few times and been disappointed before here, won’t eat at this place again.

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977kevt . 2020-01-02

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Whenever I'm at Bluewater and get the chance I always go to this restaurant. I went here with my mum on 11/12/19. My mum had eyes bigger then her belly and ordered the three course Christmas meal. Apart from as always the food being good. The service was fantastic and they put the leftovers of our Mains in takeaway boxes and even my mums desert, which she had later on when we got home! Give this place a try great food and staff are lovely

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victoriasproul . 2019-12-17

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Visited here last Saturday night without booking. There was a que however our name was taken and we were given a menu to look at while we were waiting. We were seated after about 10 mins which wasn’t bad at all. We got put on a table which was very close to others. Only downside was we could literally hear the whole conversation of the people either side. Food was nice though. Would return :)

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EP23xx . 2019-11-23

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Popped in here as 3 adults and a toddler today. Had a lovely meal, excellent waitress and food was lovely as always.Shame to see a couple of things not on the menu from before, but still a great selection to choose from.We had a taste card so had 2 for 1 and they were very good with it and put it through using the taste card no problems.

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CeliaKelly . 2019-11-05

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Visited Bluewater yesterday with my adult daughter yesterday and had to have lunch there as awaiting a car repair to be completed.We walked around several restaurants and one thing noticeable at some was the lack of variety on the menu.Anyway finally settled for 'Ask Italian'. the waitress was very friendly and quick to show us to a table. She ask if we wanted drinks, which were bought very quickly and then allowed us to study the menu. When WE were ready we caught her attention and make our choices. The starters came quickly and were delicious, calamaris and mushrooms was our choices. We opted for pasta for the main, and both dishes were bought and were delicious, the waitress again was quick, pleasant and efficient, asking if we required parmaesan and black pepper. My daughter opted for a dessert, and we both had coffee. The experience was good and I would definitely recommend it. Also a real plus was that the whole restaurant was clean including the public washrooms.

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Pensionisa . 2019-10-16

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Despite the peak dining hours, the team here from the floor manager to the waitresses were very friendly, professional and welcoming. I find them to be polite with great hospitality. The food quality was good as well, in spite of the fact it was really busy. We utilised vouchers and the standards of hospitality was not biased. It is nice to actually witness a good working environment amongst staff which eventually shows itself with good standards of customer service. Keep it up!

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316myat . 2019-10-13

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Had a gift card so thought would try this restaurant for lunch.

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Taggert1 . 2019-09-28

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Really tasty and good value for money, but they're so stingy with the prawns haha! Haven't been here for a while because had a bad experience at another ask italian restaurant, but have had my faith restored they do have some competent staff. They either need to not charge for extra toppings or actually make it worthwhile! But nice overall.

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VictoriaJosie . 2019-09-09

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Went for a last min meal with my partner. We were immediately seated and met with a taster of their homemade lemonade which was really lovely so I then went on to order one. Service was a tad slow to start but our waiter was eventually brilliant. Really cheerful and complimented our food choices. I had the lasagne with the delightfully crisp side salad and some fries. Was a very good meal which I thoroughly enjoyed. I then went on to have the honeycomb cheesecake. I would recommend this to big cheesecake lovers like myself, it did not disappoint! Overall bill around £40. Would return again!

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Rosiita . 2019-08-18

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Went here for an impromptu lunch on Sunday. No trouble seating us without a reservation as wasn’t very busy. Waitress was very pleasant and attentive.

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Allisoncsuk . 2019-08-04

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Very quick service lovely staff too . The food was really good . Myself and my daughter shared different starters as we didn’t want a big meal .

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ButterflyLou77 . 2019-08-03

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Food good. Good choice and very tasty. However, like most chains, the prices are seemingly placed to take account of customers using vouchers/discount offers. When you apply a discount the value is good. Service efficient. We would definitely go again.

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doverrog . 2019-07-30

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Excellent service from the friendly waiter , food tasty , the pork was delicious and wine very good price , daughter could only eat a bit of her pizza and could take the rest away ! Will definitely return because other things on menu want to try xxx

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debjane64 . 2019-07-17

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Had dinner here after seeing a film in Bluewater. Can not fault the staff especially Kayley. Good food at a reasonable price. Well worth a visit.

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Pablo S . 2019-07-09

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After a day out with my friend ,we decided to go out for a late lunch at ask Italian,we be seated straight away to our table and the service provide for our waitress Beth from the beginning until the end is outstanding she is a very nice and friendly and professional waitress thanks to ask Italian to employee such a pleasant waitress:)

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Pedro P . 2019-06-16

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My partners favourite restaurant in Bluewater. Kids love the food. I love the wine glasses. Food is always great. Never had a bad experience here.

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emmagU4062RD . 2019-06-09

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We are very impressed with the care taken for gluten free requests. Pizzas great and tasty and service very friendly.

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JackieB9090 . 2019-05-23

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I am so impressed. Usually when I mention my strange but life threatening allergies people look at me like I'm mad. This place were so attentive. From the host at the door who asked about allergies before even seating us, I was give a detailed book about the entire menu, and every member of staff were told to take care. Even when I asked for ketchup the waiter asked if I needed help with the ingredients. Absolutely astounding sense of responsibility. Thank you very much.

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Debbie T . 2019-05-04

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My Wife and I visited Ask Italian (Bluewater) on a Tuesday evening. Our table was booked for 8pm.

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PhilGM15 . 2019-05-01

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Tasty, hot food and excellent service. Pizza had the lightest, crunchiest base and tasty toppings and calzone oozed tastiness. Dessert was fab too, light and creamy tiramisu and the ice cream profiteroles had just the right amount of ice cream and chocolate sauce.

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Canada044 . 2019-04-13

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Nice restaurant and environment. I've been with my mother who came to London for the first time and we had an amazing time here. The service was amazing, especially the manager Laura, who was very helpful with my mother's allergies. She really has knowledge about allergies and she act in a very professional way. She was very kind and approachable to us. Thank you Laura, my mother really enjoyed.

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Anca-Elena24 . 2019-04-11

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Visited Ask last night for a first date.

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16julief . 2019-04-10

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Arrived around 5pm, the restaurant was not busy so we were seated quickly. Food and drink order was taken quickly. We had the 4 cheese margarita pizza, chicken Caesar salad and fries.

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Camille7658 . 2019-04-03

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Have eaten here before was served by a lovly lady called Anna G....

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Lois M . 2019-04-01

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5 of us dined at this lovely restaurant last night. As we have very complicated dietary requirements, we were looked after with full attention by Pankaj Duty Manager & Naomi. Ambience was spot on, portions were huge, food not very oily, heavy or bloating,

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. 2019-03-22

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Our visit here was just fine. We had the lasagne and I had a chicken pasta dish.

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. 2019-03-19

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Absolutely amazing food!!! Lovely helpful staff. We had pizza/ chicken mushroom pasta followed by ice cream and cheesecake! Cant wait to go again!!!

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. 2019-03-18

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Visited restaurant only to be asked to book a table There were lots of empty tables So took our business elsewhere

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. 2019-03-16

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Really attentive waiter. Great menu. Particularly good vegan menu. Vegan pizza was incredible. Would highly recommend.

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. 2019-02-24

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We had never been here and thought we would try it . The waiter was really friendly and looked after us . The food was amazing and wish I took pics as we were really impressed .

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. 2019-02-23

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I haven’t been to an Ask restaurant in years but decided to try it again for lunch.

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. 2019-02-20

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Went here for lunch with friends and had a lovely time.

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. 2019-02-18

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Would rate this experience as a 5 star if my review was based on the staff who were excellent, especially Anna. Unfortunately, the calamari was the worst I have ever eaten - dry as a bone. What happened? Your calamari used to be so good. My friend enjoyed her meal hence the 3 stars.

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. 2019-02-17

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The food arrived cold and we were completely disappointed! We have refused the food and explained why. The waiter was not very helpful but another member of the staff arrived, a lovely lady called Laura and took away the food, apologised and cooked everything again for us. The food arrived hot (as it should be) and very tasty. As Italian I can assure you that the food was amazing.

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. 2019-02-09

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Saturday lunch time was rather busy and we had a short wait, which was not unexpected.

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. 2019-02-09

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This is the first and last time I will be going to Ask Italian. Staff were rude, starter and main course were burnt. Starter was so burnt it was inedible, had to send back to the kitchen. Main course was bland and also burnt. I understand it was busy but that’s no excuse to be rude. Food pictured: Butterfly king prawns and Pollo Minanese

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. 2019-01-27

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First time we’ve eaten at a ask Italian and we were pleasantly surprised, lovely meal, great service, even though it was a Saturday busy evening there was no delay in any aspect of the service.

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. 2019-01-26

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Me and my friends had lovely dinner. We were served by very friendly Dominika who provided excellent service and nothing was trouble to ask her for. She had great knowledge of the menu. Food was delicious. Would definitely recommend.

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. 2019-01-24

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Visited the restaurant at 8pm on Sunday 20th. We always go as a family majority late Sunday evenings but as we arrived we got turned away and they said they were closed but it was only 8pm. The guy replied with I don’t know. You can speak to my manager and I asked why do you not know and he responded with it’s too quiet so we are closing even tho the restaurant was half full. Not very impressed at all. The woman manager who walked past didn’t smile once. I will not be returning to this store again in the evenings. Another evening ruined. My advice probably don’t plan to come in the evenings. They may close because it’s quiet. But 5 of us would have made them money but we shall spend it elsewhere!

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. 2019-01-20

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We visited for late lunch. Tables laid out very close to others! Although the food was good the service was not up to the mark! Had to keep asking for orders! Some orders never turned up! Slightly disappointed appointed !

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Orthofox . 2019-01-02

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Came here on a busy Sunday and was seated within 5 minutes. Drink order taken and served straight away. Food was excellent and was served quickly. Very efficient and friendly service. Highly recommend

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KatiebrightonSussex . 2018-12-30

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The personnel is good, they more or less try their best to well attend the guests. Manager is a nice guy, always ready to help and very polite. At the beginning food was great but, day by day became worse. Price/quality at the moment not really good. Chef must cooperate to raise the quality and apply original receipt to what they cook.

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paul2019p . 2018-12-28

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My mother and I were doing some Christmas shopping and stopped in for lunch. Really delicious food I had the chicken strips as a starter with the tastiest garlic mayo ever then asparagus carbonara which was amazing!! The salad was great too with courgette ribbons being my favourite in there.

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ellieb994 . 2018-12-18

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Had a great evening with some friends for an early Christmas dinner! Great value and fab food! Even excellent delivery of food by the lovely Chloë! What a star she was!

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joannamD3368EJ . 2018-12-17

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Good food staff nice reasonably priced have eaten here several times with no problem happy to return and recommend

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Amanda S . 2018-12-13

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Booked a table for 8 for Sunday evening and shown to our table after a few minutes wait. Food good if typical for chain Italian restaurant but the service received from Luke our waiter was the sort of service you always want but rarely receive. His friendly and efficient service impressed us all and earned the restaurant the fifth star in our rating.

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dicky1945 . 2018-12-09

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Was looking for somewhere to eat after a hard mornings shopping.

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MaxdMerc . 2018-12-08

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Took my mum here for a birthday lunch last Friday 1sr December 2018, the manager was very accommodating and the waitress very polite and helpful.. The sea base and salmon was very tasty, overall a very enjoy lunch Would definitely recommend

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Lea F . 2018-12-07

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We visited on a Friday evening and only had a short wait before we were seated.

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snowflake71 . 2018-12-02

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First time to visit this ASK Italian restuarant at Bluewater on 1st December 2018. Had a great meal the staff and management dealt with a small matter asap without any hassle. The best service and food we have experienced in a long time. We will be back again soon.

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198kimp . 2018-12-01

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Had a lovely mum & daughter meal out here recently and it was great. Lovely food and staff. The atmosphere was good the only thing that could of been better is the tomato sauce over the pasta as it was quite rich other than that it was a great meal.

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tytye2016 . 2018-11-24

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I had to put at least one circle otherwise I wouldn’t put none. Apart from the olives everything else was absolutely tasteless. I don’t understand where are they buying their products. Probably the cheapest brands. And you can NOT call that Italian restaurant apart from interior.

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Slava K . 2018-11-22

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I’m a vegan and they had a whole separate menu for it! Which tasted exactly like the normal versions! The food was also very Speedy and my friend finished her pizza which she never done before! Proof it was lovely! Very reccomendable!

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phoebewoodhams . 2018-11-08

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Had a late lunch after a day spent shopping. Waiter asked us to wait whilst he cleaned a booth which was much appreciated and added to the comfort. I saw on their website a fixed weekend menu which wasn't offered and when asked the delved for them under all the menus clearly not one they give put normally. my question is why not! customers should be presented with all options. however waiter was very friendly so he wasn't to blame. the food was actually very good and I would recommend based on this.

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Paul_Vicky . 2018-11-04

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I visited Bluewater for some shopping today and we decided to eat lunch. We looked around and ended up at Ask Italian, we ordered the Spaghetti al Pomodoro. The meal arrived, the Spaghetti was over cooked, the sauce watery and without flavour and the Mozzarella on top ice cold in the middle. About half way through the meal the waiter enquired as to how we were enjoying the food, I whispered to him how bad it was. He offered immediately to change it but my timing was such I could not hang around so politely refused. When the bill cane he took the price of my meal from the total and advised this was at the managers behest. Why the manager did not come over to investigate is a mystery to me. Such a shame, how can you call yourself an Italian restaurant when you can’t even serve up a simple Spaghetti.

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Andrew B . 2018-10-22

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Excellent meal, food was fantastic and service was really good too. Only thing to note is taste card doesn’t work on “event nights” which is most nights lol!! But otherwise very good!

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HSJ7 . 2018-10-12

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Ask Italian is one of my favourite restaurants and I eat here allot,

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Eftwig_2 . 2018-10-03

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Quick evening meal, just a main course. Food was very tasty and the waitress was excellent, answering questions about the menu and quick, efficient and friendly. Good value

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Icouldtravelmore . 2018-09-20

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1533 Opinions

Zizzi - Bluewaterlocation-iconWest VillageItalian

We went, having booked first, to Zizzis in Bluewater on Sunday the 10th March for a Mother's Lunch {mid afternoon}, not the best day to go as the restaurant was rammed. We have been to the restaurant a few times before. We were greeted and shown to our table, soon after which a very pleasant and happy waitress came over and took our drinks order. It was not long before our drinks arrived - surprised they were so quick. She took our food order having given us some helpful suggestions and our food arrived much quicker than expected. I said it was extremely busy so the last thing we expected was for any of the restaurant staff to be happy having been rushed off their feet all day, add to that they are likely to have had a few awkward customers along the way, but they were enthusiastic and couldn't have been more helpful throughout our time there. 5 stars guys. We had the Mother's Day lunch, good selection to choose from. We were warned that the plates were hot, actually they were 'roasting hot' and our food remained 'very' hot through out. 5 stars guys. Rammed restaurant - you could excuse them if the quality of the food and service had been below norm but it could only be described as excellent, nothing to complain about at all. 5 stars guys. I have a thing about great customer service, something that is quite rare these days, but the staff really ticked the boxes. Great service is driven from the top. 5 stars guys.

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