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3,9

Based on 340 opinions finded in 2 websites

3.4Ambience4.4Cuisine3.4Price3.4Service
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Nº 234 in 443 in West Lothian

Nº 43 of 64 Other cuisines in West Lothian

CUSTOMERS TALK ABOUT DISHES WITH.. coffeecheesecake

comment_iconOpinions

The cheesecakes are absolutely brilliant but by golly the size of the slices has almost halved but the price has doubled. There can be long queues for take away and dine in as there are only a very limited amount of tables and they've recently reduced the seating area again. TBH they need bigger premises , as it's in the same building as a dance school there are sometimes limited parking spaces too.

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feehay650 . 2024-02-16

MORE AT Google

Had booked a table in advance which we were glad we had as a busy place! Unfortunately they had ran out of bagels by the time we arrived so cheesecake and coffee for lunch but that's not a complaint as these things happen.

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Julia Simpson . 2024-02-12

MORE AT Google

Great food both savoury and sweet! Staff are amazing, always a great experience and dog friendly which is always a win!

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Emma arrighi . 2023-12-18

MORE AT Google

Delicious cheesecakes and tray bakes. Really good coffee too.

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Fi H . 2023-11-28

MORE AT Google

Arrived at 1.15pm weekday for lunch, not busy. No bagels as advertised ordered a toasted sandwich overpriced at over £10, came with wee bit salad and crisps, tasted ok but service was bad, took 45 minutes to arrive. Had long finished drinks, husbands toastie had little to no bacon in it. Very disappointing won’t be back except to take away cheesecake.

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Janet Clarkson . 2023-10-31

MORE AT Google

Very friendly staff and cheesecakes were delicious . A place to visit

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Linda Mcilwraith . 2023-10-24

MORE AT Google

This place did not meet our expectations. Livingston desperately needs more independent cafes and it is unfortunate when good customer service and quality food isn’t provided at those available. We waited well over half an hour for lunch and the waitress stated there was a delay because they had been busy with collection orders - please prioritise those sat waiting in the restaurant! Food was mediocre, halloumi fries inedible. Sadly won’t be returning.

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JC Davway . 2023-10-07

MORE AT Google

Very quiet in cafe ,but very slow service got home to find out we had been given wrong cheesecake🙄

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Nicola Baxter . 2023-09-28

MORE AT Google

This is a must! Simply put if you have not been get it done NOW!

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Kenny Dowell . 2023-09-24

MORE AT Google

Still as fabulous as ever. It's been a year since I was here but the place looks great, friendly and attentive staff. The food is amazing and the cheesecake is truly artisanal.

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Tom Boyd . 2023-09-13

MORE AT Google

Lovely food, staff A bit streched service a bit erratic but friendly

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Karen Scott . 2023-09-13

MORE AT Google

Bad service - Arrived here on Thu at around 1pm hoping to have lunch. There were about 5/6 customers sitting in. The sign outside says go to the counter and ask to be seated. We did this but ended up standing for quite a while whilst the member of staff at the till made drink, after drink after drink. We eventually interrupted her to ask for a menu and tell her we’d be sitting outside. After deciding what to choose we went back in and a queue was forming with the same staff member continuously preparing drinks so we decided to leave. Why have the only person that can serve people also have making drinks on a continuous basis?

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Sean Brogan . 2023-09-01

MORE AT Google

Quaint outlet serving amazing dishes. Will return to try savoury offerings and their cheesecakes of course!

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Craig Murphy . 2023-08-29

MORE AT Google

Booked for 1400, arrived early at 1350. Sat at table with menus, but at 1410 (having sat for 20 minutes) had to ask to place an order. This was taken, and our drinks arrived 10 minutes later. Food eventually arrived at 1515, fully 1 hour and 5 minutes after ordering. Whilst there was two other tables in, overall less than half the seats full. In the end, a quick afternoon stop ended up being over 2 hours, so much so we had the cheesecake as takeaway, just so we could get away. Don't think it was understaffing being the issue as quite a few faces, but clearly chaos in the operation. Two hoursfrom start to finish for a couple of toasties, sandwich and bowl of Nachos is ridiculous. Unlikely to visit again.

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Paul Turner . 2023-08-20

MORE AT Google

Son, daughter in law and grandson, are frequent visitors to this place and always go on about how good it is. When I visited them at the weekend they had a selection of cheese cakes for the family. They weren’t lying, I’ve been on this planet a long time and in that time ate my fair share of cakes! Outstanding, might need to visit for myself.

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paul cashmore . 2023-08-20

MORE AT Google

Currently in the restaurant now. We have been before and not had a problem. Today however we waited an hour for our food, after asking twice the food was eventually served luke warm. The waitress went to speak to a manager who said they could reheat or take the food away. No apology and very rude. Won’t be back.

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Molly Crawford . 2023-08-09

MORE AT Google

Great Food, Friendly service, Good prices! 5* will be back for more delicious food and cheesecake. Keep up the good work guys 😄

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Mark M . 2023-08-02

MORE AT TripAdvisor

Ordered for take away cream teas for 3 people. This was for my poorly dad for fathers day. I ordered them and was told they would be £20 per head. £60 in total which is pretty pricy but thought they must be fantastic. When I went to collect them they were not even ready. I then recieved a single 4 tiered tea tray pretty well presented. However once I got home I was mega dissapointed, there were a handfull of crisps, some salad that would not even feed a mouse. The sandwitches were OK. My dissapointment was that there was not even a small sausage roll, it has 3 scones some jam , some cream and a few cakes. For £60 I would have at least expected a bit savoury additions. All in I could have gone to Morrisons or Sainsburys and bought the entire ingrediants for around £5. I would definately not reccomend this place due to the extortinately high prices for nothing exceptional.

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Colin S . 2023-06-18

MORE AT TripAdvisor

We visited this restaurant along with our elder daughter who had eaten here on a few previous occasions. and who thoroughly recommended it to us. My wife and I ordered standard burgers with bacon along with chips which came with a token salad while our daughter had a burger with bacon and macaroni cheese. The food was fine but it took some time to be served which was probably an indication that everything was freshly prepared. When we came to pay the bill we decided to also buy some slices of cheesecake to take away with us. At this point the level of service let the restaurant down as it took some time to have our order met. One really odd thing about the interior of the restaurant is the garish purple lighting at one end. Not really in keeping with the rest of the dining area.

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Brucestewart . 2023-05-09

MORE AT TripAdvisor

Reserved a table for 2.30pm with family for cheesecake and coffee. The restaurant is lovely but was very busy and the waitress seemed to be pushed to juggle sit in and takeaway guests on her own, at that time. She was very calm, polite and efficient in her work and our message is directed at the lack of staff, not her ability - service was slower than we hoped, however the coffees and of course cheesecake delicious.

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Julie B . 2023-03-27

MORE AT TripAdvisor

I have been here before, once just for coffee sitting in and several times for cheesecake to takeaway, it's always been okay despite slow service. Today though will be my last! Nipped in because I was in the area and thought I'd get some tray bake as a treat. i got 6 pieces of tray bake, just normal size. 3 of the pieces had a very sticky topping so I looked in amazement as the girl put them in bags! You could clearly see the topping had stuck to the bag so I said the tops very sticky could I have them in a box. Was told "tell me about it, you should have seen the hassle I had getting them in the display case"!!! Also, the boxes are just for the cheesecake! The queue behind me was ridiculous so I didn't press it. I then asked for 4 fruit scones, she said she would need to get them from the back. Fine, but 5 mins later with the queue still behind me, they said could I take a seat while I waited. Another 5 mins went by and she came and said no fruit scones left!!! Stupidly, I said did they have plain ones, yes they did so she said she'd get them.............10mins later I said forget the scones I'll just take the tray bake, at that point they miraculously appeared!!!! I went to pay and they asked for £38.40!! I said surely it can't be as much as that to which I was told "well that's what it is" I paid as the queue was ridiculous behind me. When i got home I just couldn't understand the ridiculous prices and felt totally ripped off and to add insult to injury the 3 pieces of tray bake with the sticky topping were welded to the paper bags! I decided to call and speak to the manager but surprise surprise he wasn't available! I have no issue paying for goods but being ripped off is a whole different thing. The service was appalling and the mushy tray bake and ordinary plain scones were mediocre. £14.60 for 4 plain scones is off the scale :-( I couldn't recommend this place and I won't be back!

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S4615SGsues . 2023-03-17

MORE AT TripAdvisor

A lovely little cafe with a good selection of cakes and meals. It was really busy when we went and appeared to be a little short staffed. For around an hour, there was a constant queue of people waiting to be served. We did book a table and were served fairly quickly, it just took a while to pay the bill, because if the queue. Would still recommend and will definitely be going back

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shabanaa2015 . 2023-02-17

MORE AT TripAdvisor

I went in today for a slice of cheesecake to takeaway. It took 15 minutes to get served - I was no 2 in the queue and the person in front was only getting a coffee and cheesecake. The young lady serving wasn't particularly motivated in providing a quick service. Whilst the gentleman behind the counter was generally walking around, no attempt to make eye contact or apologise for the wait. Lady came out of the kitchen to talk to her friend who was no 1 in the queue. Whilst talking to her friend she was playing with her necklace and scratching her face whilst wearing her blue food prep gloves. I hope they were thrown away and hands washed before further food prep. The young lady who served me made little to no attempt to make eye contact or to apologise for the wait. Removed one of the plastic slice wrappers with her fingers and the other was left at the bottom takeaway box. I asked which cheesecake she would recommend and replied I'm not sure. Overall experience was poor. It wasn't busy either. I like this place and have been many times, cheesecake is delightful but service and experience let this kitchen down.

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J B . 2023-01-17

MORE AT TripAdvisor

We travelled up from Leicester to visit family and my sister and her friends told us that we really must visit this place as it was great. So, we’ve been, and my impression of the eatery was not quite how they described it. My wife and I both had a cheesecake and a pot of tea for two. The tea was barely warm, so not at all enjoyable. We had two different types of cheesecake and we both agreed that they tasted great, but they should do at the price they cost. We have a cheesecake shop down here and their prices are nowhere near what this establishment charges for their cheesecakes, or as a matter of fact for the tea either, and we always get a nice warm cup of tea at our cheesecake shop down in Leicester. Sorry, but we paid way over the odds for this experience, and we won’t be back whenever we next travel north of the border.

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AlexTheJock . 2022-10-25

MORE AT TripAdvisor

We were welcomed when we arrived and shown to our table which was beside the fire. This was appreciated as it was a bit cold and miserable outside. The staff were kept busy but came and checked everything was ok. Everything we had was good and although we couldn't eat it all it was no problem to box it up and take home.

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MrsMWestLothian . 2022-10-12

MORE AT TripAdvisor

The food is good, fresh and tasty. Issue is the service, each time we go it’s the same. Plenty of staff but they just don’t quickly engage at any stage, arrival, orders or payment. Not even sure they realise they are doing it so hopefully this review brings it to the teams attention and they get the standard of service matching the food.

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Ltr54 . 2022-08-17

MORE AT TripAdvisor

I ordered two cheesecakes (£100) for a friends celebration. I expected, especially given the cost, that they would be decorated as the ones in the shop stand are shown. The two I got were not - any cheesecake from a supermarket would have been just as good at a fraction of the cost. When I called the manager wouldn’t speak to me - too busy!! I emailed and got nowhere, very dismissive and an implication that it was my fault and that I could have had decoration at an extra cost. Terrible service. So if anyone is thinking of buying a cake for something special DON’T unless you have money to waste. Go to M and S, Tesco, anywhere as you’ll get something better at a fraction of the cost.

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759iaj . 2022-08-13

MORE AT TripAdvisor

Ordered lunch to be delivered in 60 minutes. This time had passed so we called to find out what was happening and was told it was on the way. It arrived and when we sat down to eat, all the food was cold. 2 x burgers and chips, 2 x nachos, all cold! The only thing hot was the soup and bread. The meals were all so cold that the cheese in the nachos had congealed and the food was all stuck together in a big clump. It was so hard it made it really difficult to separate and eat. I completed the online contact form, but didn't hear anything back, so I then emailed them, with the following reply: "This is the first time I have received any correspondence from you." They did not indicate any issues with with their website that would have caused them not to receive my communication? We were then advised we should have called them so they could replace and analyse the food we received. I explained we had already waited for over the 1 hour we were advised and were very hungry, so we all agreed to try and eat what we could. I also tried to explain that by the time another hour had passed, the food would obviously be cold and it would continue to be my word against theirs. They finished their response saying "...as a gesture of goodwill we would like to offer you 50% off your next order." I explained I wouldn't be ordering again and asked if I could receive the 50% off this order. 50% refunded wouldn't even have covered the cost of the food purchased, but they didn't even have the decency to reply! We have heard nothing and there has been no refund back to my card. This was a really disappointing and unfortunate experience, but the customer service after, has made a bad situation worse. I would not recommend a delivery of cooked food from this company!

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4Taylz . 2022-08-07

MORE AT TripAdvisor

Great food & cheesecake is incredible

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Sandy Gilchrist . 2022-05-29

MORE AT Google

Food was delicious. Has soup to stay with so I could justify the cheesecake (which was a..maz..ing!! Was meeting friends who I hadn't seen in ages. We say for hours with no hassle about freeing the table.

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Jennifer Russell . 2022-05-24

MORE AT Google

Amazing afternoon tea. Sandwiches were so fresh. Scones with proper clotted cream and jam delicious cakes.....Best afternoon tea ever and I have had a few...

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Kathy Easton . 2022-04-27

MORE AT Google

Baguettes delighted and cheesecake wow

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Isy Fleming . 2022-04-22

MORE AT Google

One of the bloody best sharing platters I’ve ever had, good coffee and super duper cheesecakes.

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james shade . 2022-04-16

MORE AT Google

I’m writing this honest review after visiting on 24th December. Before I go in to detail, I gave them the opportunity to respond privately via email but they didn’t respond. Firstly, I would like to comment on the range and quality of food, we were all really impressed. However this was significantly let down by the attitude and service by one female staff member. Upon arriving at 1pm, we had to wait 10 minutes with no one attending to our table to ask for a menu. We then had to wait a further 15 minutes for an order to be taken (after asking them). We waited a while for the order to come so I asked the female in question how long this would take. By this point it was close to 2pm. She said it would be another 10 minutes. I then replied that we’ve been nearly an hour. Her response was “have you not noticed we’ve been very busy. I can cancel your order and you can leave” in a sarcastic and rude tone. She then went away and came back to our table, not to apologise but to aggressively argue that we apparently only waited 25 minutes. At this point everyone at the table was astounded by her total lack of customer service. Other people seated in a table diagonally opposite us also overheard, shaking their head in disbelief. It’s sad to read more negative reviews since my experience. Clearly nothing has changed!

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Sayithowitiis . 2022-04-03

MORE AT TripAdvisor

Good selection and they tasted superb so would recommend without hesitation

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Ian Mullen . 2022-03-27

MORE AT Google

15 mins to seat us even though we had a table booked. Took our order 45mins later it comes out then they never came back to as if we wanted drink top ups or cheese cake for dessert. In all we were there 3hr for them to seat and serve coffee and bagel. In the end I had to ask to pay so we could leave and they couldn't even remember what we ordered. Very bad service.

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Richard Cavanagh . 2022-03-26

MORE AT Google

Loved it good food nice staff 😋 👍 👌 😀

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Graham Sibbald . 2022-03-05

MORE AT Google

Good food, and the place has such a nice mood, very relaxed staff were lovely.

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b p “Oopsie Dazie” . 2022-03-02

MORE AT Google

Food is excellent but the service is very slow, last time it was an hour to wait. The time before it was an hour and a half. Love the place and the efforts to keep the tables are super clean is appreciated.

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W4708RPalanm . 2022-03-01

MORE AT TripAdvisor

Great little hidden spot! Definitely worth a trip, if you're going on the weekend definitely book a table it fills up quick. The staff are very nice and all very accommodating, I do think they may be suffering from their own success they were very slow to take orders and the food took quite a while to arrive. We came in for a quick bite on our route onwards but it's not so quick. The cheese cakes look amazing and they will make whole ones to order. The entrance is step free and has a car park for a good few 8 or so cars but there is also plenty of parking around.

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Pablo Savva . 2022-02-27

MORE AT Google

Staff are lovely the cheesecakes are £3.50 a slice to take away and tbh I felt they were quite average. Nice relaxed environment for sitting in.

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Sara Cunningham . 2022-02-25

MORE AT Google

Quaint, cosy, can take your dog in. There's brilliant food. Many cheesecake flavours to try.

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Evette Woodley . 2022-02-15

MORE AT Google

Terrible Terrible service, food takes ages to be made never mind the half an hour you sit waiting for someone to come take your order in the first place. Slow!!! No apologies attempted to even be given. Will not recommend to anyone and definitely won’t be back myself.

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Heather Ibrean . 2022-02-09

MORE AT Google

Scones are always served warm because they are frozen, although it states made fresh not really fresh if they have been frozen, cheesecake is always lumpy (not mixed properly) also has been sitting in the fridge for a week, always comes wet and soggy looking like it’s been in the freezer and defrosted!!! Caledonian cheesecakes makes there’s fresh everyday for cheaper and taste so much more delicious!!! Not aloud to give tips directly to staff as they get shared out by the amount of hours you work, although I would rather give the tip direct to the person that has dealt with me. Mac and cheese taste like sick too grainy as if cheese sauce is out a packet. Charging people over the odds for cheap nasty food cooked by under qualified chefs!!!

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Annalise Gervaise . 2022-02-09

MORE AT Google

We order a takeaway from Artisan Cheesecakes in Livingston at least once a month and often visit for a nice lunch. I have no complaints about the food, however tonight I phoned them at 6pm to place our order for collection and was told to order on line, which I did. I arrived at 6.30 to pick it up to be told my order was rejected because the chefs were too busy and I should have checked my email before I left. There were no customers in when I arrived and the chefs were standing around chatting. It’s hard to see why they were so busy. Anyway as a result, I will not be visiting Artisan Cheesecake in Livingston again, I certainly won’t be recommending them to friends and I will not be buying any more of their gift vouchers. Very disappointing!

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chappieboy . 2022-02-04

MORE AT TripAdvisor

Our afternoon tea was delicious and staff were lovely

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Louise Gibb . 2022-02-02

MORE AT Google

Super slow, staff not helpful. Won’t be back!

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Linda Yuilli . 2022-02-01

MORE AT Google

Food is always great and arrives hot .. Sometimes you wait a little longer but then you know it is made to order ... Always a great selection of Cheesecakes and slabcake ...Always a lovely warm welcome too

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Lynn McPherson . 2022-01-30

MORE AT Google

Was here on Tuesday with a couple members of family. Not overly busy when we arrived. It took 35 minutes for someone to even come and take our order! I went up to the front desk twice to ask to place my order to be told to take a seat and someone will come us as it’s ‘table service’. Our waitress had a terrible attitude, very rude, as if we were the inconvenience to her day. Not one apology offered. After our order was eventually taken, we then waited a further hour and 16 minutes for our food to arrive! This is absolutely ridiculous and the staff were nothing but rude and unhelpful. Not our first time visiting here but we definitely won’t be back after our experience on Tuesday, and I’ll make sure to tell my friends and family to stay clear. Terrible!!

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Natasha Nicol . 2022-01-27

MORE AT Google

Went in and ordered takeaway, place wasn't busy as I entered when it opened. Got Cheesecake x 6 slices for our family New years day dinner. Place was nice and clean with sanitiser on the way in, the notice advised to wait to be seated. Staff were helpful and friendly.

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Drew Gray . 2021-12-31

MORE AT Google

Not good, I wanted to order 4 slices of Cheesecake for Christmas Eve and because I wasn't ordering a full cheesecake they refused and said I would need to cone in early Christmas Eve and take my chance Surprised by this as I have ordered a couple of slices on previous occasions without question. Cashing in at Christmas??

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Margaret Anne Colquhoun . 2021-12-14

MORE AT Google

Amazing place foods 5star.cheesecakes are out of this world..delicious...

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Robert Warden . 2021-11-26

MORE AT Google

Cheesecake was great. We had planned to eat in but when we entered we were ignored for 15 minutes by staff who did not acknowledge us in any way shape or form. Absolutely appalling behavior. I was left holding my baby for an unacceptable amount of time before anyone spoke to us and by then we had decided not to eat in due to the behavior of staff. The chefs were not wearing masks either so the level of safety being practiced is questionable at best

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Becka Fernandez . 2021-11-22

MORE AT Google

Fantastic cheesecakes and top service

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MOHAMMED MUNIR . 2021-11-07

MORE AT Google

I have just returned from a visit at your livingston cafe. My booking was 11.45am and we placed our order just before 12pm we ordered burgers. At 12.30pm i went to ask when our food would be ready to be told another 20 minutes as the order hadn't actually gone to the kitchen no apology given, we decided to cancel our order and leave. I had to almost ask for an apology no offer of money being deducted for our hot drinks. Apparently the staff member had not printed our order out.  I am absolutely shocked staff didn't seem bothered or even to check that we had been waiting on our food this long .It also wasn't busy. I used to enjoy coming to the cafe but never will return or recommend it im still in shock the way your staff handled this. As I left i asked how do I make a complaint no attempt was made to allow me to speak to a manager i was told have a look on the website. I never experienced such awful service.Also emailed the cafe directly re my complaint and they have never responded.

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Bernadette Houston . 2021-10-29

MORE AT Google

Fab lunch and great you can bring thedog. Will defo be back.

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Moira Jackson . 2021-10-27

MORE AT Google

Today my husband and I celebrate our 48th wedding anniversary. Due to the current pandemic we are nervous of eating out so we ordered our celebration dinner for home delivery from Artisan Cheesecake shop. The delivery was speedy and the food was excellent. Everything was piping hot and well packaged. Thank you for making our day special.

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Christine Cowan . 2021-10-27

MORE AT Google

Great cheese cakes every time :)

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Ho Lam Cheung . 2021-10-23

MORE AT Google

I come here so often with family and it never fails to disappoint. We booked a table fairly last minute(my husband did anyway for my last minute birthday brunch) we arrived for our booking at 11am and the staff had put out a little birthday...

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478stephg . 2021-10-14

MORE AT TripAdvisor

We have visited here a few times and never found the service quick but food always great. Made a visit sat 9th October and booked a table for 1.30 ,went in at 13.25. Stood for 5 mins too long to be acknowledged at the counter....

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littlesEdinburgh . 2021-10-11

MORE AT TripAdvisor

Visiting Livingston again as we're in the process of moving there and popped in for a cuppa and a slice of cake only to be told that we couldn't sit in as we hadn't booked and there were empty tables available, We didn't know you had to book just to come in for a cuppa which is a shame as the cheesecakes are amazing

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Daniel Gillion . 2021-10-10

MORE AT Google

Gorgeous food and lovely service from start to finish.

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Holly Marshall . 2021-10-10

MORE AT Google

Nice food,shame staff smoking round corner.

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Mr JaY . 2021-10-09

MORE AT Google

I visited the livingston cafe last week. My booking was 11.45am and we placed our order just before 12pm we ordered burgers. At 12.30pm i went to ask when our food would be ready to be told another 20 minutes as the order hadn't actually...

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525bernadetteh . 2021-10-07

MORE AT TripAdvisor

Cheese cake nice bit pricey and no menu to be seen and staff were not to helpful as was my first time didn't know if it was table service or counter and nothing to say they served food as well as Cheese cake

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Kat Moore . 2021-10-05

MORE AT Google

I booked a table for myself, husband and granddaughter. We arrived and were shown to a table. No other guests waiting to be served. We waited and waited and no-one came to take our order. There was a steady flow of customers for take-away and...

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broxburnsmiths . 2021-09-24

MORE AT TripAdvisor

Best cheesecakes ever, highly recommended.

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Michael Mullen . 2021-09-16

MORE AT Google

Fantastic coffee and cheesecake! A friendly, inviting place and the prices are reasonable. It just needs a garden to make it extra special. I will be looking to visit again. A top cafe.

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f109ged . 2021-09-12

MORE AT Google

Went there today and had the mac cheese garlic bread melt, came with side salad and ready salted crisps (very generous sized portion). Then had vanilla &strawberry cheesecake with raspberry ripple ice cream. Absolutely Lush. Staff were friendly and it had a nice atmosphere, will definitely be back again.

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Mhairi Logan . 2021-09-10

MORE AT Google

Was sad to see leave Bathgate and was initially shocked at exterior at new location BUT WOW. Lovely menu and of course cheesecake amazing. Highly recommend. Appts easily made on line.

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Christina Kibble . 2021-09-08

MORE AT Google

Great Selection of homemade Cheesecake and Ice cream. Sit in or take away, the choice is yours. Premises very clean and staff polite, helpful and very friendly.

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Angela Barron . 2021-08-31

MORE AT Google

This isnt my first visit here and its usually great. However, yesterday went very wrong. My partner and I decided to go for lunch and we waited the best part of 40 mins for our food. When the food eventually got to us, mine tasted...

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733clairef . 2021-08-22

MORE AT TripAdvisor

I absolutely ADORE the cheesecake from this place - can never fault it apart from the price continuing to go up.. £2.50 I used to pay ... now £3.40!! Anyway I nipped in for some cheesecake and a bite to eat to take away. I waited outside (as was busy inside) i was told 15-20 minutes due to kitchen being busy there was a longer wait..after about 30 minutes i went back in and the bagel still hadn't been made. A Bagel?!?. Once I got my order it was absolutely overpowered by Pesto, it made the bagel very greasy and soggy. It was their special on for that day (halloumi, salami, tomato & pesto bagel) I was really disappointed. It was lovely to taste but little pesto goes a long way... and it honestly looked as though they put 2 tablespoons on it! I believe they need to look at their capacity and capabilities as a kitchen.. as delivery/takeaway and sit ins are available... however very long delays on food.

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Alice P . 2021-08-21

MORE AT Google

This isnt my first visit here and its usually great. However, today went very wrong. My partner and I decided to go for lunch and we waited the best part of 40 mins for our food. When the food eventually got to us, mine tasted burnt. One of the chefs then walked by our table with the pot from my dish (macaroni) with visible burning on the inside of the pot. The chef had to have known the dish was burned and didn't even bother to taste it before serving to customers. Very off-putting. My partner ended up eating alone while I waited another length of time to get a portion of fries instead of my original choice. I was then billed full price with no compensation being made for the fact that we never got to eat together, the chef clearly made an error but tried to get away with it and the extended waiting time. Unfortunately, I won't be back. Two stars as my partner's food was great.

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Claire Forster . 2021-08-20

MORE AT Google

Wonderful choice of Cheesecakes, great for a lunch or coffee. Good parking but not obvious to find access from the road.

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Julia Szarnas . 2021-08-15

MORE AT Google

Great food, nice atmosphere, lovely staff, large portions.

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Myles McGregor . 2021-08-09

MORE AT Google

Lovely little but confortable place and the menu is so yummy I love the cheesecakes and the hotdog with pulled pork is delicious 😋

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Mayte Aka CinderElla Fernandez . 2021-08-08

MORE AT Google

Knew it was there but only just trying it out, wish i had gone earlier restaurant quality food at cafe prices, staff were very helpful but not bothersome. The food was delicious and the cheese cake is great, defo be back.

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brian hutton . 2021-08-06

MORE AT Google

First time visiting and will definitely be back. Cheesecake was amazing. Menu looks amazing and such a huge choice of foods. Amazing little place.

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Elaine Young . 2021-08-04

MORE AT Google

Gutted .....just been here for lunch and soooooo disappointed with the food. We ordered the Garlic mac & cheese melt and when it arrived it was luke warm. We complained and they took it of our bill which is why 1 star. The chips were hotter.....The Manager said Mac & Cheese was warm...it was luke warm not HOT big difference. I wouldn't have complained otherwise .....

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fiona kirkwood . 2021-08-01

MORE AT Google

Friendly staff, pricey for a small piece of cake. Cake was ok. Latte was nice though.

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Lee Watson . 2021-07-30

MORE AT Google

Lovely place for a spot of lunch, food is great & friendly staff makes this place a gem in Livingston. That's before I get onto the cheesecake selection which is incredible too!

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Paul Murray . 2021-07-28

MORE AT Google

Service and food always excellent

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Ann Brown . 2021-07-25

MORE AT Google

My second visit to Artisan Cheesecake and as per the first, couldn't fault it. Today I went for the mac and cheese burger with an extra topping of chilli con carne. Lovely skin on fries and homemade coleslaw alongside barely got touched as the burger...

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Nicola M . 2021-07-24

MORE AT TripAdvisor

Lunched at Livingstone cafe today. OMG so much food, great quality too. Staff are brilliant. I had a mishap with a bounty milkshake, all over the floor. Couldn't apologise enough but staff took it in their stride and were really fantastic about it. Staff are so friendly and helpful, give great advice on the cheesecake deals too. Lovely experience having gone there for the first time but it won't be the last. Just one complaint, found it hard to choose which cheesecakes to take home so, went home with ten. 🤣😋

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reetsky1 . 2021-07-18

MORE AT Google

Favourite wee place in the whole world. Run by the nicest people too. I challenge anyone to find better cheesecake anywhere. Food is always delicious as well with generous sized portions. Cafe has a lovely atmosphere if you're sitting in and staff are very attentive. So lucky to have Artisan locally.

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Lynne Jamieson . 2021-07-16

MORE AT Google

Food is amazing and Cheesecake to die for! Their chilli jam has revolutionised my life! 😂

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julie nicholls . 2021-07-09

MORE AT Google

There Cheesecakes are lovely but some are cut really thick and some tiny so why not sell them by weight eh saves the fights 😁

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Irene Mcginn . 2021-06-30

MORE AT Google

Excellent visit this afternoon. I was really impressed with the quality products, the freshness of ingredients and the presentation. The service was very efficient and helpful. Loved the bagel and filling, followed by the most delicious cheesecake... cant wait to visit again..

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Elspeth JAFFRAY . 2021-06-29

MORE AT Google

Nice cosy place, very accommodating for our child, and one hell of a burger!

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John S . 2021-06-27

MORE AT Google

I visited today with my family, first impressions, the table had been cleared but not cleaned which is fundamental in these COVID times. Service was initially good, food was lovely and portions were huge but no one came to ask if everything was ok, we...

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Jane0505 . 2021-06-26

MORE AT TripAdvisor

Biscoffi Milkshake.....off the scale!

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Roddy Hoffmann . 2021-06-24

MORE AT Google

Had a really disappointing breakfast long wait ( considering we were the first table in ) everything brought out at different times, items missing from breakfast, poached eggs over cooked and uneatable. We Asked for sausages and toast for the kids as no kids menu. They got one sausage and one slice of toast ! I asked for more sausages had to wait another 20 mins. The waitress was really friendly and polite however when she asked if everything was okay I told her we were disappointed with everything and she just said oh okay sorry about that.

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erin wilson . 2021-06-21

MORE AT Google

Had breakfast, with the poached eggs on toast, avocado etc, and the French toast with syrup. My eggs weren’t poached...hard centres, and when I mentioned this, I just got an “aw” no apology? Cold tomatoes, infact the whole plate of food was barely warm. My...

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653Susan . 2021-06-20

MORE AT TripAdvisor

Great menu, delicious food and sunny outside seating area... Lovely!

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nicola harvey . 2021-06-18

MORE AT Google

I'm afraid but I cannot leave a higher review.Whatever the reason behind our wait yesterday needs to be addressed and sorted. We booked our table for 12h45: we got served our lunch at 14h10. I had to be at work at 14h30 so imagine the rush to eat my smoked salmon bagel! The 2 stars are for the cheesecakes I took away:simply delicious and the staff who were very friendly but obviously need some support to keep up with a fully booked restaurant!

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Sandra Kasparek . 2021-06-11

MORE AT Google

We stopped in at the start of our mini-break after finding this place online. On our first visit, service was great & the food was outstanding. Make sure you leave time though as food is cooked fresh so takes quite a while to be served....

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OneBlueSky . 2021-06-04

MORE AT TripAdvisor

Super tasty cheesecakes, like honestly, amazing. I was never a fan of cheesecakes, wouldn't choose it for my desert, but man, this is a game changer. Absolutely delicious, always fresh and the choice is really big! Inside the place is also quite nice, decorated very cosy, would defo recommend for a sit in or takeaway.

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Julia K . 2021-06-04

MORE AT Google

Quality food and generous portions

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Graeme Jappy . 2021-06-02

MORE AT Google

Such a treat to have a great cafe locally. We had burgers, really tasty and served with delicious coleslaw. The cheesecakes are just so delicious.

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Jac Hunter . 2021-05-31

MORE AT Google

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