GastroRanking
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4,5

Based on 6.757 opinions finded in 2 websites

4.5Ambience4.5Cuisine4.5Price4.5Service
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Amazing food and amazing staff, Katie G was brilliant and accommodating. We chose to book one of the pods in the secret garden, they are lovely, cosy and warm! We will definitely book one again!

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Jason S . 2023-11-26

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5th anniversary special occasion. Arbuckles Downham Market-had the Tapas for 2 again like we did in summer and it was top notch. Excellent thanks for a great meal and super service. Delicious food.

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yogib410 . 2023-11-25

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Myself and my friends went for an early dinner last night and was greeted by the wonderful waiter, Jack. Food was ordered - amazing President's Burger for myself. If you get a chance - try it! Throughout the meal, Jack ensured we had everything we need as well as taking the time to talk to us and give one of my friends some much needed advice (sorry about the drama Jack). He was very attentive and on hand. Dinner was followed by a rather embarrassing rendition of Happy Birthday and a lovely warm chocolate fudge cake and ice cream. Yum! If you get the chance visit. Not only is the food lovely, the atmosphere of the place is perfect, just what you want from a relaxed meal out. Staff are great!

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EmmaF198 . 2023-11-24

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Can't praise this restaurant enough. What ever the occasion this place suits it all. It has amazing staff who are always friendly, helpful and efficient. Scrumptious food which caters for all tastes and needs. Plus it has a beautiful atmosphere with different parts of the restaurant offering a whole different experience for small or larger parties.

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Marie B . 2023-11-24

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We attended Arbuckles tonight for the first time in a couple of years after a previously bad experience. I have to say both myself and my wife had steak which was cooked lovely, I had sweet potato fries instead of normal fries everything was cooked lovely and all food was hot. A special mention to the young lad Jack that served us he was very polite and attentive and a credit to the restaurant, I’m sure the staff don’t get thanked enough. Definitely had a more positive visit this time and probably won’t leave it so long until the next visit

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PaulAshley73 . 2023-11-22

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Great place to eat. Great service. Thank you all the team. Had the ribs for dinner and the ice cream. Very tasty

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Frank F . 2023-11-21

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Great place for a stop off when travelling or breakfast etc. comfortable, friendly and reliable. Staff always happy and helpful - Gemma was great !

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Ely-Macs . 2023-11-21

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Even though the restaurant was fully booked and very busy, it was great service from Aimee! Food lovely and hot, didn’t have to wait too long

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mgarner03 . 2023-11-20

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Very nice birthday lunch meal with the family. Our waitress Ellie M was exceptional and took very good care of our meal needs. The ambience was very nice and just apt for a family birthday get together!

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Getaway38983969163 . 2023-11-19

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Absolutely spot on! The food was incredible, the service was lovely!! Little girls first time and she left in her words 'in a food coma' 😂 it was superb! Lisa was amazing and made the experience for my little one a real treat 😊 thank you so much!

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Mazfl . 2023-11-17

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We stopped for lunch for my partners 31st birthday, had a lovely time! Our server Leanne was always checking in and making sure we were alright. They had some issues with their card readers but called us before our reservation to let us know to get out cash. Couldn’t fault the service, and the food was absolutely gorgeous! We will be coming again soon <3

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BishopMeals . 2023-11-15

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Excellent service , food was excellent , great ambience, first time to Aa Arbuckles and will visit again !

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Patricia J . 2023-11-13

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We was served by Ashley, very polite,friendly and welcoming We wanted a bit of time between corses they was happy to provide that so there was no rush There was no complaints from us of the standard of food even tho we made it quite complicated with adding and removing items Overall would definitely come back 😄

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Mary W . 2023-11-12

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We had a great time with great service at Arbuckles. Everyone we spoke to was super friendly and the food was amazing

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beth08211 . 2023-11-11

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Food was amazing, pods are cute, perfect for a first date. Justine was wonderful, a credit to you. Thank you!!

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Victoria S . 2023-11-10

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What a lovely breakfast (as usual), although my sausage was a bit small today 🙄 served by the lovely chatty Nicky, very friendly and efficient person, led by the other lovely Hanna as the duty manager today. What a lovely pair ( I mean both...

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Sam H . 2023-11-10

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Great place for breakfast. The food was very nice and the service friendly and efficient. Reasonable prices, would try dinner another time

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maidenengland . 2023-11-09

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Prompt and friendly service Tastey food Not much more to say but I have to use 100 characters lol otherwise the review is rejected . Lol

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T430GTjonb . 2023-11-07

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Was very nice service from Ashleigh and very nice atmosphere in the green house nice and warm, food was very nice order too much

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Charlotte T . 2023-11-05

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Great place to eat. The waitress was fantastic her name is Justine. Justine made sure we had everything and that we were happy. Even when I left most of my meal due to the fact I was not feeling very well ( nothin to do...

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Lynsey B . 2023-11-03

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First visit to Arbuckles in Downham Market. Well what can I say ..a great experience. Food was lovely and filling …service was perfect, our waitress, Elisha was very attentive.. thank you all. Will definitely visit again.

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Julie V . 2023-11-03

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Excellent service Thank you Jess for looking after us all. You were fantastic thank you. Will be visiting again soon

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Wayne C . 2023-11-02

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Staff are friendly and helpful, and food is always fantastic! Daughter loves the chicken fajitas but doesn’t eat the guacamole, salsa or sour cream- server Elisha suggested next time to order and they can replace the other pots with just cheese as a replacement. Partner...

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Amanda W . 2023-10-28

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Great food for family birthday celebrations. Excellent food and service . Cocktails Excellent recommended.

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Yvonne N . 2023-10-28

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We booked a table for 7pm on 25th October 2023 for 4 people. We had Ricky as our server and he was absolutely AMAZING. Ricky is by far one of the best waiters I’ve ever had. He’s funny, polite and always catering to our needs....

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Harley B . 2023-10-25

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Excellent and friendly service. Food well prepared as per request. Really enjoyed our steaks and puddings and our waitress Kerry made us feel at home. Definitely returning!

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Jana S . 2023-10-25

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Friendly and attentive service thank you Jayden, (for food allergies and intolerance) and good food. Much better atmosphere than the one in Ely!

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Azu H . 2023-10-22

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From the moment we entered the restaurant we were greeted by a smile and warm welcome from a lovely gentleman. We were guided to our seat and served by the lovely Ashleigh. We both had the traditional breakfast and coffee. I can honestly say hand...

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Lucyloo01 . 2023-10-22

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Very nice meal ! Staff were amazing. Would definitely recommend the I always go for the steak here always cooked perfectly

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Lilyrose M . 2023-10-14

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Easy access, pleasant setting, really friendly staff , great food. Gemma was really friendly thanks. We will be back for dinner.

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alyerpal2015 . 2023-10-14

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Absolutely amazing food and service. Always prebook table as gets very busy! Great selection of food on the menu and reasonable price for everything!

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V830NRnicolap . 2023-10-14

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Lovely place, food was out of this world chicken was so soft and juice and the staff bent over backwards to help you

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Jamie C . 2023-10-13

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Our server Justine at the downham market restaurant was absolutely amazing!! Great with the kids, very helpful and very polite and friendly! Best member of staff!

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Rhiannan C . 2023-10-13

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Delicious food, friendly and attentive service, lovely atmosphere. We could not have asked for more. A perfect evening.

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Deborah P . 2023-10-12

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Excellent meal. Very quick service and very affordable. Food was very flavoursome. Waitress was fab. Will come back Thank you.

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helenrugby . 2023-10-08

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Just had a delicious breakfast with the most amazing service! Chris, you were a joy! Thanks for looking after us! 🥰

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Kellybean101 . 2023-10-08

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Took my son and two friends for a 13th birthday meal. My son wanted to sit with his mates as we old ones are embarrassing. The staff were amazing and accommodate us. Our server was Errin and was lovely and Leanne who served our son...

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CHARLLOTE R . 2023-10-06

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What a lovely bunch of staff! Great service from Jess W! Thank you for making our small family night special. Downham Market Arbs is always known for great food. Perfect food as always!! Now for the main course….

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Aidenw47 . 2023-10-05

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Very nice as always. Super tasty food, my steak and chicken was lovely as were the mushrooms and the nachos were so big we took the leftovers for dinner! Waitress Erin was super friendly too. Only negative was the jacket potato with the child’s meal...

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traveller17890 . 2023-10-04

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Always my go to place locally to celebrate a birthday. Never fails to impress with polite and promt service and the food is always delightful. Last night surpassed itself with the waiter … Chris C made our night so memorable. Impeccable, attentive service and a...

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tanyasO8112MJ . 2023-10-04

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Excellent service by Bex happy to help and guide you through the menu , lovely meal will be going again.

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Culture17190681890 . 2023-10-03

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It was good other than we were sat around multiple children when we went at 8 expecting there to be hardly any and all they did was scream and ruin the mood of date night.

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louise p . 2023-09-26

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Brilliant food and excellent service throughout. Highly recommend this restaurant. Served by Ricky who was fantastic.

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katrina s . 2023-09-25

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This was my first visit to Arbuckles after my partner has been raving about how good the food is. So, I arranged to meet some friends there for dinner. I did book our table in advance and opted for the secret garden. The little green...

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Zoe B . 2023-09-19

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Another visit after a long drive, served by a bubbly and friendly Leanne, meal perfect as usual, thank you and see you again soon I’m sure

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briandQ7943BE . 2023-09-18

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The food was very nice and the staff were extremely accomodating. I have never had a bad meal there.

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Anne L . 2023-09-13

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Service was very good, helpful and polite. Food average, sadly. Prawn and avocado cocktail had very little sauce and not sure where the avocado went?! Mac was nice, again very little sauce, dry chicken and cold waxy chip; all that reheating I suspect.

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Jo D . 2023-09-13

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Best ribs ever tasted!! Service from Bex was second to none - highly recommended if you want excellent food and brilliant service!!

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A1422YBamyj . 2023-09-13

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After trying this diner out for breakfast a couple of days ago and having a great experience we decided to try a evening meal. Really pleased we did, very friendly welcome, and we're given a booth right in front of the kitchen. All very clean...

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Richard B . 2023-09-12

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Usual great service and excellent food at a reasonable price. Clean and tidy. Many thanks to Elisha our waitress.

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Druid981 . 2023-09-11

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Service an food were lovely, waiting time was good overall brilliant experience we would definitely recommend to others

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Sandra_H186342 . 2023-09-10

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Arbuckle's Downham Market. As always amazing breakfast. Friendly staff. Excellent service Definitely highly recommend

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Jani S . 2023-09-10

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Great food and service, been a few times and never fails. Service is excellent and reasonable prices.

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Donna D . 2023-09-09

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Lovely service and tasty food. Very specious parking and close to other devices. Leanne was very friendly and helpful .

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Chronis K . 2023-09-09

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Highly recommend this, it’s my first time and will definitely be back! Lovely food, friendly and polite staff. Leanne was excellent, made us feel welcome.

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Kitkat_7503 . 2023-09-09

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Great food, great service.. staff always polite and can’t do enough for you. Big thanks to Amanda for looking after us. We’ll be back soon.

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janesX9623RR . 2023-09-08

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Met up with our grandaughter and great grandson for lunch. Food was brilliant, nicely cooked, and presented. The service by a lady called Leanne was excellent, she is a credit to the restaurant, she was friendly helpful and lovely, went over and above to make...

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Jennifer J . 2023-09-05

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Amazing decor amazing food great company and very friendly staff very welcoming and helpful and accommodating highly reccomend to friends and family

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Graham G . 2023-09-05

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Very fast service Friendly staff and very helpful making sure we had everything we wanted Was served by Jayden

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Leia H . 2023-09-03

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Another tasty meal today Good efficient service Food arrived promptly Very yummy Lauren our server was helpful and friendly, an asset to the Arbuckle's team

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ameliapotter92 . 2023-09-03

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Great place to eat, been a couple of times now to Arbuckels in Downham Market, everytime pleasant and friendly. Turned up early and wasn't a problem didn't have to wait, drinks ordered straight away, food shortly after. Really quick sevice food was amazing and very...

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Karen M . 2023-09-02

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Ribs fall off the bone, piping hot sides, fast and attentive service. Exceeded our expectations as regular USA visitors

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Paul W . 2023-09-02

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Stopped off here on a long journey as the location is very favourable. The food was tasty and portions were a decent size. Came with to young kids that were well catered for. We came with a dog, although not dog friendly inside we could...

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Thomas R . 2023-09-02

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Just been for my kids 8th birthday, the staff we're amazing and so was the food 😊 made us feel very welcome and the whole crew sang happy birthday to my boy which made his day.

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Jasper M . 2023-09-02

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Jess with her dog called Jesus ;) was great, friendly and kept us laughing all night. Food was great too ☺️ thank you

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Sarah H . 2023-09-01

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Jess was lovely. Funny with her jokes and story about her dog domino! Food was good. Now very stuffed and happy :)

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Rebecca B . 2023-09-01

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The atmosphere was great. Service and food was exceptional. Very family friendly. The staff were very attentive and helpful. This is a place we are likely to visit again the next time we’re in the area

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OnAir50964516020 . 2023-08-31

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What an absolute find. Hands down one of the best places we have eaten at for a long time! The food was amazing and very delicious, everything on the menu was extremely tempting and fantastic value for money, and the milk shakes were the best...

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Jenny H . 2023-08-29

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Wonderful experience, as a first time in an American Diner the staff were friendly and food was amazing

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MiMixx234 . 2023-08-28

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We were heading to the coast for the bank hol and needed somewhere to stop with two hangry kids for lunch. Came across this on our route and were very pleasantly surprised! Food was good, huge portions, service was great (particularly Ricky) - would definitely...

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Becky C . 2023-08-28

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Took my family for a meal here today, and was our waitress was the wonderful Nicky. The food was excellent and the atmosphere was nice. Nicky was so friendly and happy to serve us. She made us feel relaxed, and was extremely efficiently at her...

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leroyb190 . 2023-08-26

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The food was insane deff recommend husband had the Desperate Dan grill amazing, the server Nicky was friendly And service was brilliant even though the place was rammed food came out within 15 mins ! 5 stars would go back 100%

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Rebecca C . 2023-08-26

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Every time we go to Ely to visit family, we always go to Arbuckles and are never disappointed and our visit this time was no exception Restaurant was packed and buzzing but there were lots of staff and both the welcome we received and service...

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MarkandSean . 2023-08-26

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We have never been to Arbuckles before and as we were in the area thought we would give it a try. 'Sophie B' who was our waitress was absolutely charming and helpful, and also gave us a a main menu to look at when we...

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manta112 . 2023-08-25

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Great food, freshly made, I love the burgers. lovely service. Quick friendly staff, Thank you Pesa !

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De_cole55 . 2023-08-23

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Great service from Jess, food was great like always and always great value. Friendly staff couldn’t be more helpful

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David T . 2023-08-21

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Excellent meal out to celebrate a birthday. Everyone enjoyed their meal. Lady who served us was wonderful and attentive. 5* from me.

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Victoria F . 2023-08-21

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I was taken to Arbuckles with my mate from university as he's been showing me around the local area and he always recommends this place. And it definitely lived up to expectations and then some. I had the Lonestar chicken and it was perfect, and...

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Harry F . 2023-08-21

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Excellent service from Aaliyah, very attentive, genuine and friendly. Very enjoyable evening in the secret garden 🙂

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Oliver W . 2023-08-20

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Fantastic food! Quick service! Jamie was lovely! Food was hot and fresh. Pecan pie was scrumming! Highly recommended! Great photo opportunities around the restaurant.

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StoutD . 2023-08-20

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Our waitress Vicky did a first class job today. She was attentive but not overbearing, very friendly and polite. We thoroughly enjoyed our lunch and left fully satisfied. 3 very happy customers :D

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chalkyswife . 2023-08-19

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Jess p (quarter Italian) was amazing, perfect service perfect food, no complaints, the secret garden was perfect

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Terry C . 2023-08-18

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Fabulous menu choice especially for gluten free options. As a coeliac I felt completely safe eating here. Friendly and efficient staff. A very pleasant experience all round. Highly recommend. 😊

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Heidi G . 2023-08-17

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A quick visit for dinner tonight before visiting family and as always no disappointment from Arbuckles! Great service with a smile from Aaliyah. Food delicious as always, extra sauces & drinks offered during our meal, and prompt response from Aaliyah when we asked for the...

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JulieN1969 . 2023-08-16

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Absolutely brilliant, all meals where perfect as was the customer service. Now please open one in Ipswich.

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ASL2505 . 2023-08-15

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This reveiw is about Arbuckles in Downham Market, Norfolk! They have absolutely amazing service! You are always making friends with the waitresses/waiters! They are always smiling, and always putting a smile on your face!! The food is incredibly delicious, takes a few seconds to come,...

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Sightsee46703062372 . 2023-08-14

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What makes a good restaurant? Good food, good service, good team, and a bunch of smiles! Well, if you are looking for that go somewhere else, because Arbuckles has so much better than that!! They have an excellent team, delicious food, a whole lot of...

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Sightsee46703062372 . 2023-08-14

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Thank you Arbuckles for a fantastic lunch today. Lovely food, great service team and friendly staff. The secret garden looks amazing and will definitely be back to try the tapas.

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Jo R . 2023-08-14

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Food was overpriced Service was none existent staff all stood there chatting and rolled there eyes when I asked for the bill Wouldn't come back here anytime soon

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Tone P . 2023-08-14

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OMG first time here start to finish was excellent service from friendly staff and excellent tasty food

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Curious795636 . 2023-08-12

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Great food and atmosphere. Friendly staff and efficient service. Highly recommended.

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Jo C . 2023-08-10

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Food was amazing and the staff was very friendly and brilliant service from them would come back and will recommend people to come

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Lewis B . 2023-08-09

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Burger was burnt and visibly black. Had clearly been stood for a while and the base of the bun was that soggy it was falling apart. Wait on drinks when seated was nearly 10minutes before they came to take order - then waited a further...

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Phillipa M . 2023-08-08

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Impromptu visit on the way home . We were dining at table 65 at 7pm the waitress was friendly and managed our order with no issues at all . Good was delicious, presented well , no complaints at all. Thank you

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Trish B . 2023-08-07

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Visited here Sunday 6th August 2023 while on holiday. Food and service was amazing. Staff are amazing and can't do enough to help. I had mac and cheese chicken with salad and jacket potato. Food was piping hot. Our great nephew was the only one...

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safcol63 . 2023-08-07

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Came here as a family. 4 adults and a toddler. Great service. Got offered a high chair straight away and colouring pencils etc for toddler. Drinks orders taken quickly and arrived very shortly after. Food orders also taken quickly. Food arrived fresh and to everyone’s...

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Hol2491 . 2023-08-06

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As always amazing breakfast. Fresh and tasty. Quick serving. Our waiter Sophie was polite, friendly.

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Jani S . 2023-08-06

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We had birthday dinner here, had a lovely service by Erin ( I believe her name was ) , very polite and made sure we had everything we need, definitely 5 star service, food was lovely, but fortunately we didn't really enjoy our deserts. But...

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Santacuhnova . 2023-08-05

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Birthday treat for my grandson. Met at the door and seated straight away. Pencils and paper to keep the kids occupied were already waiting on the table. Alice our waitress was a delight! Very efficient without rushing us and great with the kids. Food arrived...

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uptowngirl1 . 2023-08-05

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Lovely food and great customer service would definitely recommend. It was a very busy Friday evening but was running smoothly

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Rachel W . 2023-08-05

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