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3,0

Based on 6.329 opinions finded in 3 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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*VEGETARIANS* I ordered a vegetarian curry, it took 45 minutes to get here, when it got here it had meat in it. I rang them back to ask for one without meat in, they told me it would be 10 minutes, another 45 minutes later i rang to check where it was, and they said they had no intentions in bringing me another one. They were rude, and very disrespectful, DO NOT ORDER FROM HERE!!!

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jesswU4659LS . 2022-04-01

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Ordered many times on just eat from alis and left good reviews as i always enjoyed the food until last night the curry i ordered was full of black curly hairs. I must of pulled about 20 out and there was still more in the curry , far too many hairs to of been an accident. Beyond disgusted. Pulled 2 hairs out of my mouth so investigated the rest in the tub and there was loads like someone had deliberately put hairs there was that many . Totally unacceptable I was a happy loyal customer. Not any more. Reported to just eat . What's on the tissue is just a fraction of what i pulled out. Gross

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nicoladN5119HP . 2022-01-13

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Drenched in oil and the chicken didn’t even taste like chicken. My kids said mummy this isn’t chicken and they are only 6 and 8. Says it all really. Customer service appalling and all they did was offer another burger which I didn’t want when it’s obvious it’s not cooked in clean conditions. Apparent that the oil must have been very dirty. Never again.

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Serish A . 2021-12-27

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Glad I ignored the negative reviews! Ordered twice through Just Eat and both times its been delivered on time and tasted delicious x

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gemmac996 . 2021-09-11

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Absolute joke ordered from here via just eat, I got a confirmation e mail and even a text to say my order was on its way, yet I never received my order ! Absolutely fuming especially since they’ve taken my money! I will never order from here again and I am now having to chase up a refund .

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vrn98 . 2021-07-11

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Ordered 2 doner kebabs 2 hours ago and still waiting, not the first time that this has happened here.

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P8875EZandrewj . 2021-06-25

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I made an order at 17:55, understanding that they are busy order said it would arrive 18:50.... i got a txt to say it was on its way at 18: 37 and I live 10 mins away!!! It arrived at 19:55. I rang and was told if it was cold there is nothing they can do, which it was. We ordered 3 simple pizzas that tasted like a ball of dough, hardly cooked and a waste of money. STAY AWAY FROM THIS TAKEAWAY, THEIR FOOD IS VILE, COLD AND CUSTOMER SERVICE IS VERY POOR!

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Jemma G . 2020-11-27

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Ordered mushroom rice chips chicken bhuna & mixed kebab & chips .... 4 pieces of chicken on the mixed kebab the rice was swimming in oil the curry was disgusting all you could taste was burn... & everything was stone cold. after phoning to complain I was told thats how they cook their rice... in oil! The curry wasn't burnt that is how they make it,? Seriously it tasted like it had been scrapped off the bottom of the pan! No refund or exchange offered the place wants shutting down needles to say the good went in the bin ( lucky it didn't get taken to the shop by my husband) Avoid this place at all costs

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989lyndseyg . 2020-10-16

MORE AT TripAdvisor

Food was over an hour late it arrived stone cold and the forgot the garlic bread they said they’d be out to redeliver it but never did! I contacted foodhub and the restaurant admitted fault but refused to give a refund the customer service at the restaurant is appalling! And if your thinking of ordering you best hope everything there because the restaurant will be no help at all!!! Below is the email from foodhub of them admitting fault and refusing to refund the monies! AVOID save your money and try somewhere else

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Gareth W . 2020-09-28

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absolutely appalled! Ordered x2 Bbq based chicken pizza and got up as got tikka! They completely lied and said we are lying! Then hung up and blocked the number! Refused refund

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772louk . 2020-05-20

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Ordered at 7:15pm off just eat now 9:30 still not arrived after getting txts stating there was a delay then was on its way... No answer from fone.. Cant cancel order or get money back

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andreabD6172TC . 2020-03-27

MORE AT TripAdvisor

Curry was really really yummy. Plenty of chicken and sauce, very tasty. Definitely return. 10/10 for quality value and taste.

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ldghud . 2019-10-12

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Food was terrible. The calzone was solid, my knife struggled. The filling was burnt black, and was so bad my food was crunchy. The garlic margarita pizza was practically a base. I could buy a better one from Asda for 50p. £15 for these two items and delivery, and the nicest part was throwing it away. My “meat feast” calzone was so bad my steak knife struggled. Was like chewing cement. Will NEVER order again.

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kieranSjagger . 2019-08-25

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Ordered a medium and a large curry, both arrived and were the same size. In addition, half of the curry was delivered in the bottom of the carrier bag. When I called to complain I was told the curry was fine when it left them and they could do nothing about the state it was delivered in. When I complained about paying £3 extra for a large curry but received a medium I was told to complain to just eat (I ordered through them). Awful customer service, will never use again.

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LucyD994 . 2019-05-18

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Used to order take -aways from here, but after receiving the worst customer service ever, and having gone to the shop and seen the staff with long beards not covered up at all and hair not properly tied back, I won't be ordering again. The food is generally greasy and they take ages to deliver.

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Lizzie H . 2019-05-15

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Don't order if you want your food the same day they had us waiting hours then after multiple calls just said it was delivered then a guy came with the food by which time we had eaten so we told him sorry your very late so he thew the food at our window very poor

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Adam J . 2019-04-27

MORE AT TripAdvisor

The food is generally speaking good... But delivery is shockingly bad (I've had food arrive anywhere between 30min early and 50min late) and if you have a problem all you get is attitude down the phone. They're too inconsistent, I'd try elsewhere.

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JonnyBravo73 . 2019-04-24

MORE AT TripAdvisor

Ordered a curry last night. Arrived early which is a bonus but the curry itself was absolutely blathered in grease and the chips where cold. Ali’s was always one of my favourite takeaways in wakefield but I shall not be returning.

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jackthe3rd . 2019-04-13

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We have ordered from here for many years. We have returned from leaving the country a year a go. We had been gone for six years. We have returned and I can’t lie it has been no where near the standard it was when we left but old habits die hard until this evening. We had ordered online and then had also rang up to confirm that we would like some things separate. They agreed. And when the food arrived late it was missing the agreed separate order that we had paid for. When I called to question this I was given abuse and was told they couldn’t do anything

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Emsy786 . 2019-03-29

MORE AT TripAdvisor

Usually love this place order week in and week out but today the food was cold the chips were inedible and when I rang to advise them how the food had arrived the way I was spoke to was horrific.... Was told i was not allowed to speak to management I was offered no apology for the money wasted on the food and was also told there was no guarantee that food would be delivered hot so there's nothing I could do about it.... Never leave a bad review and really didn't want to for my local takeaway but if this is the way the restaurant functions when the manager is absent it leaves a lot to be said for the staff left in charge thankfully just eat offered me a full refund

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Saziy . 2019-03-04

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We know the food is good,when we get it in the time quoted!the last few times we have ordered food it has gone beyond the delivery time stated,tonight the person on the phone said why would you cancel??we cancelled because we had been waiting an hour and half!Ali's need to sort their delivery service out

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kazgraybeth . 2019-02-20

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Ordered from Ali's a few days ago. Food arrived on time and was spot on. We order from Ali's more than any other takeaway every now and again an item may be missed if there busy but they're always extremely helpful when you ring them and get the missing item out to you as soon as possible.

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Em94ox . 2019-02-17

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Lovely food never had a problem :-) always on time lovely delivery drivers , will always order from here x

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kirstyd252018 . 2019-01-04

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WILL NEVER ORDER FROM HERE AGAIN SERIOUSLY BAD ATTITUDE What an absolute joke .. so we ordered the same as we always do and they send us the wrong order so when I phone I get called a liar stating I didn’t order what I said I did and they refused to make the correct order

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aaD3629DR . 2019-01-02

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Food was late and cold. I couldn't eat it as it was just a cold greasy waste of money. It used to be a little gem of a place. Such a pity.

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Treena-Anne W . 2019-01-01

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Absolutely disgusting customer service, ordered food for a specific time in advance and was still late. Manager wasn’t interested when we complained as I’d ordered through just eat. The food was cold , delivery driver was apologetic. We ordered over £40 of food and received no apology from owner or any help from just eat

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elisamountain . 2018-12-15

MORE AT TripAdvisor

Ordered on just eat the food took an hour and 40 mins to arrive and was cold no apology from the takeaway and refused a refund or replacement staff where very rude, just eat also wasn't bothered would not recommend.

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465katy . 2018-12-06

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I waited 2hrs for a couple of burgers and a plain pizza... joke when arrived it was cold. Rang the restaurant twice to be told it was round the corner when it clearly wasn’t. Will not order here again

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Stacey Louise M . 2018-11-30

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waited 2 hours for our food to come, rang 3 times kept saying food’s on the way eventually come’s and the driver says he only set off 10 minutes ago poor customer service, so the take away clearly lied... then the food was flat cold!! would strongly say i will never be using this restaurant ever again and i advise no one else does either!!

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Shannon C . 2018-11-30

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after ordering curry and pizza i woke up feeling really ill sickness is unbelievable!! after been 30 mins late it was clear to see it had lost its temp pizza was stiff and cold curry was cold chips was soggy due to been cooked and left it bag too long!!! disapointed in this again waste of money. and when came late no sorry or anythink!

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Kellie J . 2018-11-11

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Just had an amazing teatime delivery. Our meal was fresh, hot and cooked to perfection.

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MarkD_1965 . 2018-09-21

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customer service when you actually get through after considerable amounts of attempt is absolutely disgusting need better staff the girls especially on end of fone.talk to u like dirt on there shoe.

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charlieangels . 2018-08-27

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We ordered a takeaway yesterday at 6:30 pm after five phone calls to the restaurant to find our food we were told it had been delivered to the wrong address! At 11:30 pm our food was cancelled and as yet no refund! Funnily enough even though it is bank holiday weekend there is no manager available who can help us with our query! What a shame! We won’t be using Ali’s in the future!

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fizzyfunnyface . 2018-08-26

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Ordered a delivery this evening, for me and my daughter (late one) said it was due for delivery at 22.10pm. Ordered at 21.09pm- Got to 22.25pm and rung them to see what was going on. They said it would be 10mins its the next order out. I said fine. Already paid by card so couldnt do much. Got to 22.45pm rung them back and they said itll be 5mins he is just around the corner. Food finally delivered at 23.14pm!!! No sorry no nothing just handed it over. To then open the food to have donner meat so greasy and cold i wouldnt feed it to the dog. Chicken goujons that soggy they were dripping and tomato garlic bread that burnt it would of broken a tooth. I rung them back and the rude guy on the phone said nothing he can do, he will sort it next time. There wont be a next time. Absolutely appalling service. Food has gone in the bin. Beans and toast it is.

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Stephanie B . 2018-08-19

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This take away was excellent with a brilliant choice of meals which were all different (not like you usual curry house). We have always ordered using their app but recently the service and food has seriously gone down hill. Tonight's food eventually arrived 1 hour 45 minutes after we ordered it and it was awful!!! The mushroom pakora was overcooked, the chicken pakora was dry and the donner was dry and wizened. Everything was just awful! Money wasted.

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Helen W . 2018-08-17

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Gorgeous food, and excellent value with a 25% off on Just Eat. My husband loved his food too. Recommended

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Wendy M . 2018-07-19

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From curries, kebabs, wraps, pizza or many other choices that they have to offer, we have never had a bad meal. It is a place that we have used on several occasions and have tried many of the different meals that they serve. Always warm and always tasty.

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Treena-Anne W . 2018-06-24

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Mmmmm what do i think......ordered 3 meals and it arrived at 1740. Phoned the shop straight up because it was short two portions of chips and we were told they would send them straight out when ever the delivery driver got back but couldnt say when it would be. He turned up at 1820...40 minutes later and was carrying just 1 portion. As we had already eaten the rest i took the 1 portion of chips back to the shop to ask for my money back for the 2 portions that we hadnt eaten. The girl at the till went and spoke to one of the men and from the back of shop he shouted at me to get out of the shop an that he didnt want to see my face in there. He also said that because we had ordered thru Just Eat then it was nothing to do with the shop an to complain to them...so i said hows it nothing to do with the shop when its you thats got my order wrong twice fgs with which he replied again get out of the shop i dont want you in here. I rung just eat from inside the shop explained to the man that all i wanted was the money back for the food we didnt get. He rung Ali's Cuisine and the man blatantly refused. So basically people...they are ok taking your money but when it comes to complaints they really dont care an just kick you out. Looking at other reviews tho it seems im not the first to have this problem an doubt i will be the last

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neiljenkinson1974 . 2018-06-17

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After ordering food, I was told it would be ready in 20 mins. So 20 mins I went for it and had to wait another 20 mins! Got the food home and the portions were half the usual size! Rang up and was fobbed off! Good food, but absolutely disgusting service! Never again!

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whittles2n . 2018-05-25

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The food is very nice here and I really enjoy it but my pizza came very cold which was very disappointing. We were told over the phone that on our next visit, it would be free, which seems reasonable

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Lily S . 2018-05-20

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Used for a while and usually great 2 hours wait tonight and burnt inedible food. Phioned twice to ask where food was to be told it’s on it’s was and had the phone put down second time. Disappointed

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Louisa K . 2018-05-11

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Called my curry order in on Saturday night as usual - person taking order added 50p onto all items ordered and to delivery cost! Checked online menu to confirm. Will not be using again.

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steve w . 2017-12-06

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Ordered food at 17:30 and asked for delivery at 18:30, order accepted and added 10 mins to order so eta 18:40.....OK. 19:10 called to see where our delivery was, advised its still in the shop but next out for delivery. Was finally delivered at 19:20/19:25 food was barely warm, no apology, pretty much 2hrs after the order was placed and 50mins later than their advised eta. This is not the first time this has happened, have previously ordered and took 2.5hrs to arrive and then order was wrong, no refund only that they would alter our next order. Appalling service.

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Sarah . 2017-10-29

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disappointing! order delivered an hour after Just Eat delivery time confirmed

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David . 2017-10-29

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food was beautifully cooked only thing that let it down was , I asked for a thin crust and it came as a deep pan

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Shazia . 2017-10-28

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food was late which is disappointing as I live minutes away from restaurant but was very fresh and so made up for it.

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Stephen . 2017-10-28

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Bit late but no big deal, pizza was excellent, why pay for dominoes or pizza hut

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James . 2017-10-27

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After waiting a hour and half my food was delivered slightly Luke warm, there was around 10 chips and no cheese on my naan..... I’d phoned earlier to see why it wa late to just be told it’s on it’s way and that was all. The food wasn’t particularly that nice neither.

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Kirsty . 2017-10-27

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Great food & service but one of the sauce pots wasn't closed properly so various food containers had garlic sauce all over them. Other than that, it was good.

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James . 2017-10-22

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really really nice food, will deffo order again!

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Tyler . 2017-10-21

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We ordered at 19.10 and food didn’t arrive till 21.10 two hours, when it arrived it was flat cold and order was wrong. Will definitely not be ordering again

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Amanda . 2017-10-21

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cold, late and staff were rude when on the phone

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Wesley . 2017-10-21

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First time ordering from here. Decent curry with Naan. Meal arrived 45 minutes after ordering. Will likely order from here again.

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Matt . 2017-10-21

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Food was good! Enjoyable and nice. But won't be ordering again. Seems the delivery driver thought he would try getting more money out of me. Claiming it's more money for delivery. I paid online and didn't have any extra cash on me anyway but no where does it state on here that theres a extra charge upon delivery.

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Leon . 2017-10-20

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Excellent food & great service.

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Matty . 2017-10-20

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Ordered and paid for extra cheese. no cheese given. Pizza not very warm and the cheese all dried.

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Rachel . 2017-10-20

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Was late but made up for it with nice food

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Lee . 2017-10-20

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First time ordering from Alis, lovely meal and arrived earlier than expected.

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Simon . 2017-10-15

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1st time ordering as recently moved to area, think we've found where to get a curry from, definately will be ordering again

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Mark . 2017-10-15

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great food and great service on the delivery time. first time I have used and all to order and pay for a take away but it will not be the last. Best curry I have had for a long time., food was just brilliant.

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Gareth . 2017-10-14

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Excellent food and fantastic service overall very happy

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Aqeel . 2017-10-13

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We put a very large order in was expecting it to be late but was bang on time , food was hot and everything what there, thankyou

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Caroline . 2017-10-13

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food was on a point good as ever

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Cheryl . 2017-10-13

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Good food fast and friendly service

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Rebecca . 2017-10-11

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First time ordering from here tonight but will definitely be ordering again. Pizza was delicious and the free sauces were an added bonus, food came quick and was nice and hot. New repeat customers :)

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Sarah . 2017-10-08

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Gorgeous food will defienetly ordering from here again

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Laura . 2017-10-07

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Great food but no option to request salad on donner meat and chips, no matter what the restaurant say! Always send a message to request salad and tonight was the first time it didn't happen. THERE IS NO OPTION TO REQUEST SALAD!!!!!! The food is really really good though!!!

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Jbrotherton . 2017-10-07

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I ordered a donner meat and chips without salad. When it arrived it had salad on. When I called to advise them they got my order wrong the woman who answered said sorry were not sending you a new one out because it’s too busy. After I said I will have it later on tonight when it quietens down a bit she just said no that’s what we do we’re not sending you another one. Shocking service and won’t order for here again.

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Danny . 2017-10-07

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Very nice food just try and get it here abit quicker...still recommend :)

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Phil . 2017-10-06

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I’ve used this company a good few times everything I’ve ordered is very good and tasty the best thing about Ali’s they can make your curry to wot ever strength you like very good for value

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Jane . 2017-10-05

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bought food from these for over 20 times and last night it was too hot like spit it out of your mouth hot no mention on there menu they have changed there recepie ,rang them rto explain and was just told it was tough luck , and nothing would be done about it . they were my first choice for food on just eat would never use them again cheers for the £300 plus pounds youve had from me there will bw no more and i will tell everyone how bad you are !

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Paul . 2017-10-04

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Food was early, but burnt. Phoned the restaurant to be told they would sort it on our next order, no good when you've waited an hour for it. Asked them to come collect it for a refund, got told to contact justeat. Was a regular customer, not anymore!!!!

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Nick . 2017-10-04

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Best cuisine in Wakefield .back home style food.cant fault it. 😚😚😚

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Sam . 2017-10-04

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After being very regular customers here, I would normally give 5 star for food quality, but recently, we have been waiting nearly an hour and a half for food to arrive on more than one occasion and today, we ordered and had to ring 3 times before the food arrived and when it did arrive it was cold.... not very good service at all. Possibly lose one of your most regular customers now.

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Kieran . 2017-10-04

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Was the best curry I’ve had in ages...piping hot..great quality food...big up Ali’s..thank you

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Jonny . 2017-10-02

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Nice food but very expensive now that sundries aren't included in the price

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Jenny . 2017-10-01

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I still haven't received my order, it should have arrived by 20.25 and its now 21.03

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Toyah . 2017-09-30

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It's about 1 hour after my delivery time and delivery man didn't come yet. I was try to call to restaurant 4 times, but they not answet. I don't know why. So I'm sorry, but i must give you the lowest rating...

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Michal . 2017-09-29

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This place used to be my go to place for a great curry, always delivered within 25 minutes, regardless of the time on justeat. Unfortunately after tonight's fiasco I'm afraid I'll be taking my custom elsewhere. It took 2 hours and 10 minutes for my food to arrive and that was after my next door neighbour brought it round to me, because the delivery driver delivered it to them instead. Ali's cuisine blamed the delay on a JustEat problem, however they managed to accept my order and increase the delivery time just fine. Fool me once, shame on you! Fool me twice, ain't going to happen!

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Zoe . 2017-09-29

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Usually very good but tonight lack lustre. Ordered ref onions but got riata instead? Korma was tastless as if watered down. Just a bad night always been nice from here and ordered on numerous occasions.

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Donna . 2017-09-29

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The best indian take away food in Wakefield, delicious, well presented, good value, great service.

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Ruth . 2017-09-24

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2 hours from ordering and still not arrived!

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Kristian . 2017-09-23

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The best curry I ever had! Will definitely be ordering again!

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Louise . 2017-09-23

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Excellent food as always - delivered hot and well before the stated time - couldn't be happier

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Cameron . 2017-09-22

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Chewy chicken cold food unimpressed

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Kirsty . 2017-09-22

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payed extra to go large on a kebab dread to think what a regular would of been wouldn't even class it as a child's portion and at £7 ripped off

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Scott . 2017-09-21

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Asked got beef got mince!!! Was cold

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Amy . 2017-09-21

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Food was delivered on time but no salad which I had specifically sent a message about. Bit disappointing

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David . 2017-09-21

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Was 20 mins late, was also very dry and forgot to put in the mint sauce

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Ella . 2017-09-18

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I ordered my food at 8 it stated it was meant to be delivered at 9.15 still have not received my order by 10.00 even after ringin lots of times stating would b with me within 5mins

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Amy . 2017-09-16

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Food arrived 40 mins late and when i contacted them as it was cold and hard the managers response was he is too busy tonight to rectify the issue and that there menu states they can not guarantee food will be delivered warm/hot

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Kim . 2017-09-16

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This is not the first time it's been 25minutes late. This time it's also turned up cold. Not very happy rung up to speak with the manager (jav i think his name was) who was lovely and assured it would be resolved when I next order. The food is very good usually l. Pizzas are fantastic! My little boy is very fone of the white sauce (garlicmayo)

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Stacie . 2017-09-16

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do not Oder form here took me 2 hour to get it

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Adam . 2017-09-16

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Normally a good service but this time round it was shocking orded a curry with rice When it arrived there was no rice so I rang up to be told it will be another hour shocking service won't be using again

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Jordan . 2017-09-16

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** AVOID THIS RESTURANT** Food arrived late, biryani contained chicken even though the menu advised it was vegetable, when I contacted the restaurant they advised 'its not their problem' and was an error with just eat, also that they were unprepared to help any further. As a vegetarian receiving a meal with meat this was a huge waste of money, just eat refunded me £10 towards the meal however the restaurant was rude unhelpful and the food my partner had was cold and had no flavour. Avoid at all costs.

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Josephine . 2017-09-09

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Food was cold, items missing and then the service from the person who answered the phone when phoned to tell them was even worse. Ordered before and was great but will never ever order again.

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Anna . 2017-09-09

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Not having used Ali's cuisine since I moved from Darnley many years ago I wasn't sure what to expect tonight, but it couldn't have been worse than the local takeaways round here..... Thankfully it was every bit as amazing as I remember! Fresh, full of flavour and fast! Seriously... It arrived 20 mins before the expected ETA! not that I'm complaining but the poor driver was banging on the door whilst I was in the shower. Food was still piping hot, samoas were still crispy, it was just lovely. And the portion size was huge (I did pick large however) but it was still more than I expected.. will definitely my go-to curry shop now.

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Dean . 2017-09-09

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never again. ordered at 7.15 and came at 9.40. complained and she told me they will be 5 mins at 9pm. phoned again at 9.20 told me to stop complaining and understand they are busy. been here a lot but will never return. total joke and want a refund

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Jordan . 2017-09-08

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Generally a regular but will not be ordering again food arrived 30mins late and cold rang restaurant and refused to bring a fresh hot one also forgot an item and had to wait a further 40mins for them to bring it as they had forgotten an item anyway why couldn't they have just brought a fresh one with them? By the time the item arrived my food was stone cold and could not eat!!! Absolute joke.

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Kelly . 2017-09-08

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food was cold when we eventually got after ringing them twice friend ours ordererd theirs later than ours they got thiers earlier than ours it was a joke

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Aaron . 2017-09-08

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3,1

541 Opinions

Oasis Pizza Expresslocation-icon16 Corn MarketPizza & Pasta

Food was really nice and was hot when it arrived. However, i had selected delivery for my partner to then ring up and ask where the food was for them to tell me i had selected collection. I checked my order again and i specifically had delivery selected as my account automatically selects delivery for me. One of the pizza's wasn't as spicy as it perhaps should have been. I would purchase again despite this and i do recommend, just ring them to check they have noted whether it is for delivery or collection.

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