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4,5

Based on 833 opinions finded in 1 websites

4.0Ambience4.5Cuisine4.0Price4.5Service
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Score
OpinionsNoteTripAdvisor8334.5

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Not open at all. Had a booking but when we arrived whole place was closed up. Apparently its been closed for a few weeks.

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Lauren R . 2023-12-16

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Think this place must be closed! I had booked a meal far a special family birthday in December. Tried several times the week before to reconfirm the booking and was unable to get through. Left voicemails asking for a return call and got nothing back. I rebooked elsewhere in the end as I couldn’t risk turning up and the m being closed. I didn’t receive any call asking where we were so presumably they didn’t miss us!

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Escape360283 . 2023-12-04

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Is there any way to contact you? I tried to book online or by phone call and it was not successful. Website is down. Messeger doesn’t answer my question.

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MrsDSC1 . 2023-10-28

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The food didn’t disappoint got the sharing platter which was more than enough for two! I had the special beef medallions which was really nice However the only thing the menu wasn’t massive or have a lot of seafood on there

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Sarah P . 2023-10-21

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From them not being able to send us a menu by email, to website down, not having ANY choice of white wine, choices previously made, not available. When we finally, after an hour, got our food, despite us having to hand deliver our choices, it arrived. Some tepid some hot. Some ok, some skimpy. My 'calves' liver I doubt was calves, but was so over cooked, it was hard to say. In all - looks like a restaurant on a slippery slope. I doubt very much it will be there in 2 months time. Nice venue - nice girls waiting on. I think they were a bit embarrassed. We were out to have some fun so didn't make a fuss but did ask for a discount and asked for our deposit to be deducted off the bill!!

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ClareLeyburn . 2023-10-20

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Came here after checking trip advisor for good recommendations. Upon arriving we were not informed of the missing draft beers or the missing fish of the menu. We were told table service however we had to frequent the bar due to nobody checking if we wanted more drinks. Upon frequenting the bar I found the staff to be passive aggressive as well as overcharging for the drinks we ordered. The food was nice however portions were small considering the price. When receiving the final bill we were overcharged and after discussing with the manager he was very angry. I do not think it was worth the 1 n half hour wait. The menu was very expensive for what was received.I will not return.

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Fin D . 2023-10-06

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Not the best experience, under staffed, two front of house and two chefs in the kitchen, about 40 people in the restaurant. I could see the staff were all stressed. Im glad we decided to walk out, there is plenty of other restaurants to choose from at the Hull Marina.

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Jackblack3000 . 2023-10-01

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Used to be one of my favourite restaurants but now a little unsure. It never has been cheap but the food has always been excellent. I ordered my usual Ravioli All Aragosta and my friend had a Risotto di Pesce. My meal was delicious, as usual. You never do get a big portion and don't really need too much as it is very rich. My friend's risotto was a different story. When it arrived, we both looked at the meagre portion, looked at each other, then back at the meagre portion. She said it was pretty tasteless and ate it in record time as there wasn't very much at all. Don't mind paying £17.95 for such a dish if there is a decent enough serving and it tastes nice but she was very disappointed. Saying all that I shall try the restaurant again in the hope that it was just a blip.

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Liz H . 2023-07-05

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Shaky start. The welcome was less than auspicious. More little chef than little Italy. However, they managed to squeeze 7 of us in on a busy Saturday night. So the service is average to good. The prices are high. I’m from London and they were around what I would expect to pay at a good London restaurant, the wine again, rather top heavy with a Primitivo of not great heritage coming in at £28 a bottle. So why do I give a mediocre service expensive restaurant 5 stars? The food is the very simple answer. It was astonishingly good. For that I forgive the fork dropped onto my white polo, the lack lustre welcome and the long wait to even order drinks. So smarten up the service and this place will be a real gem.

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A9328WLsimonw . 2023-05-31

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Such a brilliant restaurant with wonderful food at reasonable prices. We were made very welcome by every member of staff which created a very warm atmosphere.

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Miss-Cosford-1967 . 2023-04-09

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We went to Al Porto with friends. Some friends had been before and some hadn’t . Apart from the six of us there was another couple sat eating. The waitress took our drinks order and we said we would also like wine with our meal and we would order the wine with our food order. The drinks order was wrong. The waitress tried twice to remove the glasses for our wine from our table. Our starters order was wrong when they arrived, she did apologise. Our side plates were not taken away and I had to ask for some cutlery for my main course. Our platter starter was nice, my main course lobster ravioli was average and in my opinion not worth the money. Disappointed really and not cheap for 6 of us. Not as nice as our first visit last June. Will not return. If the food and service is good it’s worth the money. We didn’t leave a tip!

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ErnieCOne . 2023-04-02

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Like so many other reviews state on here, my experience was disappointing. Slow to serve us and prices that did not justify the overly seasoned food.....far too much salt in my opinion to the point where it was almost inedible. I will not be returning to the venue again there are far better options in Hull.

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466raew . 2023-02-20

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poor service, poor quality food for a high price. If you want decent steak cooked to your liking, go to your local butcher and cook it yourself, because you won't get what you want in this restaurant and it will be significantly cheaper. The food was over seasoned and over cooked. If you want good food and good service go elsewhere or stay at home, do not eat here.

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johnsK6550CF . 2023-02-20

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The maitre d was rude to my wife when seating us but she convinced me that we should stay to eat, I wish we hadn’t. We then waited 20 minutes after being seated then had to ask a waiter if he could take our drinks order. The maitre d then refused to have the steak cooked to one of our parties preferred “well done” choice. I had finger food to start and had to ask for a finger bowl or some wipes as the staff didn’t bother providing one, or any napkins. The chips that came with the steak may as well just have been a bowl of salt. My wife’s risotto was likewise extremely salty. What was meant to be a great evening with friends & a lovely meal ended up being a great evening with friends but with a bang average but very expensive meal served, eventually, by rude and incompetent staff.

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Y3215MJjamiel . 2023-02-19

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The service is appalling, the staff are rude and the prices are shocking. We were made to feel unwelcome and a burden right from the start. The head waiter/owner has no people skills and is incredibly rude not only to his customers but to his own staff in front of customers. He needs to relax and be a bit nicer to paying customers. Definitely one to avoid!

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sarahpY1029OA . 2023-02-19

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Visited this restaurant yesterday evening for an early valentines dinner. Service was very slow, waitress finally took our order and after 40 minutes no starters had arrived, I noticed a couple of tables who'd arrived after us had received their starters within 5 mins of...

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RB791430 . 2023-02-12

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Great food but tainted by the service - rude and no explanation on missing steak sauce with the correct one never arriving. Such a shame with the food being so nice.

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andrewbA7954UW . 2023-02-12

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First time ever here tonight. Food was average. Staff wander about the place with no agenda or priorities, albeit one lady who actually was quite attentive. Price pretty expensive given the quality, quantity and experience. It’s no Westwood in Beverley, but Westwood prices. Won’t be...

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LadySarahCrawford . 2023-02-11

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The fresh oyester is very very fresh. it's on the special dishes the day when I visit, 3 for £12, totally worth it. and the risotto piselli panacett is a bit to salty for me, I would not recommend to order that one. Bread is...

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76543212019 . 2023-01-21

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Had been a couple of times before and really enjoyed the meal, service, little cocktail lounge and most importantly the food. Decided to book a nice little date night meal as a treat. We travel from Lincs to hardly on our doorstep. When we arrived...

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esselle73 . 2022-12-11

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The food was excellent, quality ingredients well cooked but on the pricey side given the small portion sizes. The venue is pleasentt but the service is slow and the waiting staff inattentive. Not an experience we will be repeating.

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so871 . 2022-12-05

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We celebrated my sons 21st birthday here. Perfect setting, lovely food and exceptional service. Waiting time was right with time to talk and drink between course. Choice of food and prices was right given the quality. Definitely be back!

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S1441ZCshaunm . 2022-11-20

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Rather disappointing as had been many times in the past when visiting hull and was looking forward to this visit, the main course arrived before the side plates and bread etc was cleared, service staff walked passed our table many times! could not believe how...

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z15 . 2022-11-05

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As my wife has also written a review about the same visit, there will be similarities in both. We had pre-booked online a while before and had to pay a £10 per person deposit. We called in to the Restaurant on the lunchtime before our...

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DeanoCastleford . 2022-10-13

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We have been to this restaurant 3 times previous to tonight, on each time, it was to celebrate either my husband’s or my birthday. On these previous occasions, the service, attention to detail, the food has been outstanding, hence the reasons for the return. Tonight...

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ChrisDeanCastleford . 2022-10-12

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we visited for a friends birthday and I have to say it was disappointing.. the food although was really well prepared there just wasn't enough and we are not big people we still felt hungry. We wanted to order deserts and nearly everything was unavailable...

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amandaa0409 . 2022-10-11

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We arived at 8pm and had a table reserved for a family meal, we were shown to our table - no greating or warm welcome. The room is nicely lit with good linnen, lovely glass and nice cutlery. We had to wait a while for...

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PersonalitySheffield . 2022-09-15

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Very special celebration for a 75th birthday with granddaughter who was here from Madrid. Starters beautiful and selected from the specials board, two of the mains were selected from the specials board and one from the main menu. This is were it all started to...

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Geoff F . 2022-08-11

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Excellent restaurant next to marina. Had the bruschetta for starters and fillet steak for main. Both fantastic. With great service.

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nathan f . 2022-07-08

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Visited on business and was very impressed. Hull has a lack of these type of high quality places to eat. We was presented with the cut of steak before it was cooked.

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kriskiel752015 . 2022-06-23

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Excellent lunch today. Rather quiet (weekday) but everything was very good. We had the Halibut and Chicken Supreme which we both thoroughly enjoyed. Clean, good service and ambience. Happily recommend.

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Ambassador584740 . 2022-06-16

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Four of us went, one had the carbonara and said it was the best thing he'd ever tasted. Another member of the group tasted it, she said the same and ordered one for herself. Absolutely first-rate Italian food.

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238glennm . 2022-06-14

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Booked Al Porto for a meal whilst staying in Hull and could not fault it in anyway. Food fabulous, atmosphere excellent and the staff were just lovely. Would highly recommend this Italian restaurant (remember it is NOT a pizzeria) Beautiful proper Italian food and the...

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vicky k . 2022-06-06

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This restaraunt is my son and I`s favourite spot in Hull. Really great food, confident staff, quality linen and zero stuffiness.

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alunm . 2022-05-23

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Booked for two birthdays. Had a lovely meal,couldnt fault.anything excellent.food and presentation Friendly waiting staff and not too costly.

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rachieh69 . 2022-05-22

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Excellent food. All five of us really enjoyed our lunches. Pasta, chicken, fish all equally tasty. Good service and setting. Definitely recommend.

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Jonnytravelpants . 2022-05-18

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We have just celebrated our wedding anniversary at Al PORTO. What a lovely find. The service (Olly) was excellent and the food well presented and very tasty.. Lovely location on the side of the Marina

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fiftycaroline . 2022-05-12

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Webt early evening with a friend prior to a show at Bonus, food was a little more expensive than we would normally pay to tea out but oh the food was exceptional and well worth the money paid

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anitadI8337EQ . 2022-05-06

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Went at teatime with a friend and the food was exceptional. A fine dining experience. If you want pizza this place is not for you. Although more than we usually pay for a meal out it was worth every penny.

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sumel2016 . 2022-05-05

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This was our second visit to Al Porto, visiting Hull from the North East for a theatre performance tomorrow. The food was fantastic 10/10. The staff were lovely, friendly and professional. I am vegetarian and there is a small but perfect choice. The meat options...

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Escape540170 . 2022-04-29

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I decided to visit this lovely Italian restaurant for the first time to celebrate my wife's birthday and we were not disappointed! The food and service were truly exceptional in a lovely setting. We were spoilt as my son surprised us with a lovely chilled...

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D2126PXrichardd . 2022-04-17

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We visited on a Saturday night. Atmosphere was lovely not too loud but had a bustle to it. Service was swift and had our drinks at the table in no time. I orders a few oysters as an ore starter which were lovely then calamari,...

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914trowbridge . 2022-04-08

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Went for evening meal before concert at the Bonus Arena. Service friendly and rapid but not rushed. Food quality excellent -starter and mains only (too full for dessert!) We both had steak tartare to begin and fillet Rossini as mains with chunky chips and veg...

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Graham H . 2022-04-06

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Lovely restaurant, surroundings and decor. Food was really good, staff were very nice . The service was a bit too hasty with hardly any time between courses and made us feel rushed. I 0rdered a tagliatelle dish which was very nice but was left to...

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Y1005PFandym . 2022-02-19

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I see so many good reviews for this place, and yes it’s good, but for the price paid there are other restaurants nearby offering much better quality for the same price. Don’t get me wrong, the food and service is good however I do feel...

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G4722MKjadeb . 2022-02-15

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Needed somewhere not too far from City Hall before a concert. The ambience was nice, food was all very good and we will return when we can spend a little bit more time there.

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YorkshireManinblack . 2022-01-16

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Came here with my partner for NYE. The food, drinks and cocktails were amazing. This was the 2nd time I had been in but not for a while and everything was even better than before. The only downer on the evening was at the very...

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Gingeinthecity . 2022-01-03

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Wasn’t informed Prawns came out shell on asked for garlic bread and was told, we don’t do garlic bread 🙄 must be the only Italian restaurant in the universe that doesn’t! Awful experience

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jack m . 2021-11-22

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Been twice and both times have been amazing! Been served by a young woman both times also and she is a credit to the place. Order steak and it was incredible compared to any other steak I’ve ever had. Always a pleasure and will be...

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G9649SMbethb . 2021-11-05

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Arrived at the restaurant two weeks after booking due to covid. The food was amazing. Not cheap but we'll worth it.

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522carlw . 2021-10-28

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We were in Hull on 2/10 and had dinner here. We were disappointed that despite being seated straight away, for over 10 minutes, no one took a drinks order despite only having 3 tables with diners. An elderly male, with no smile, whom I think...

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Mukuma . 2021-10-18

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Had a beautiful intimate meal just the 2 of us for my husband’s birthday last night. This is the 3rd time we have visited this restaurant which has never failed to live up to expectations. We were served by Ollie, who gave us exceptional service....

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ChrisDeanCastleford . 2021-10-14

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We did not have a booking as we had arrived on a whim at Hull. We were accommodated on a Friday night and what a treat it was. Fantastic menu, friendly and helpful staff. I had ravioli which was superb. Wonderful dessert menu. A lovely...

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Alison R . 2021-10-09

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My friend and I visited this venue for lunch. First class food and excellent service by Ollie. Lovely place to sit and enjoy the delicious food and amazing cocktails. Lovely ambience and we were given an extremely good welcome. Felt so relaxed and "at home"...

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Margaret T . 2021-10-08

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Lovely food and atmosphere. Plenty of choice on the menu and authentic dishes. Definitely a cut above a chain Italian but not over the top prices

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Furbieheather . 2021-10-07

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The food quality was good, but the quantity was lacking. Staff friendly and a nice environment, but…. I have eaten as well many times for less cost. I left feeling that the establishment was charging too much. I say this as someone who has eaten...

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GaiusMagnus . 2021-08-28

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Excellent food. Venison Wellington was second to none. Staff could not do enough for us and even produced a cheese board on request. Lovely setting, good atmosphere and will go back again very soon.

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L1856GMjamesw . 2021-08-26

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What an absolutely awful restaurant. Went for a birthday celebration with my family but it was awful we decided on a re-do at the local carvers. The white wine tasted like it had been watered down. My wife's Cosmopolitan tasted as if it had been...

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stevenhU3225SR . 2021-08-22

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Have wanted to visit this restaurant for a while, but covid got in the way. Finally managed to go last weekend and was very pleasantly surprised. My wife and I both opted for the fillet Rossini and have to admit it was the best we...

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keithtO694BJ . 2021-08-20

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An excellent high class Italian restaurant. We were delighted with the ambience and attention to detail. The staff were very attentive and made sure the experience was 5 star. The food was of very good quality . The gamberoni were exceptional as good as any...

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74kenh . 2021-08-04

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Beautiful restaurant, really friendly staff. High quality, delicious food. Well presented and a pleasure to eat. Would highly recommend.

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Segless . 2021-08-02

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Service was excellent in greeting and seating and taking the order. Roast Duck and Cod Wellington both absolutely superb. This is the most excellent meal I have had since my visit to a Michelin * about five years ago. Value for money was very good....

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K357JEmichaeln . 2021-07-25

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The name is banal but the cooking certainly isn't. How nice to get a good meal, well prepared and well served with a correct mixture of friendliness and efficiency. A good range of Italian drinks as well. The bill was remarkably reasonable. I wish we...

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Roger D . 2021-07-21

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I went there with my wife after heard good things about this place we decided to try. I worked in Restaurants for 15 years and I never complain as you can see from my previous reviews but when I'm trying to get some information about...

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Marry19890 . 2021-07-08

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The minute we have walked in the restaurant we immediately felt some kind of oppression by the staff and once we have sat down the manager I believe came to our table telling me to button my shirt, I am an 18 years old guy...

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zaccckkkkkk . 2021-07-05

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Four of us all experienced diners. outstanding for the price. (££ out of £££). Quality of food and cooking *****. Service ***** . Ambience perhaps a bit crowded for some at the moment, but this will be improved once restrictions lifted. This restaurant knows what...

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ne479dr . 2021-07-01

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Greeted by lovely host, polite, face mask on, very professional & seated us swiftly. Same person took payment & was pleasant again. Waitress wore face mask as chin hammock (pointless). Two gentlemen, one I feel was the manager no mask what so ever. Numerous customers...

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64matthewy . 2021-06-19

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Outstanding food all cooked perfectly with friendly service to match. Had a fantastic evening in this restaurant. It has a warm and friendly atmosphere and the team were extremely welcoming and attentive throughout. Two family couples on first night out since COVID. All measures in...

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oscar1920 . 2021-05-31

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Wonderful evening, a delightful welcome, drinks whilst looking at the menu and ordering, taken to our table , it felt like we were on holiday over looking the marina. Delicious steak tartare and seafood risotto, everyone really enjoyed every dish ordered and great wine. Complete...

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Leicschapfoodie . 2021-05-30

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Had a really great meal, very friendly service. The quality of the food was very good, would recommend it and also visit again. We were staying at the Holiday Inn So it was a very convenient location

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Sharon P . 2021-05-28

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Went for the first time and we both really enjoyed it from start to finish. Mixed platter starter was really good and had lots of tasty meat with some superb cheeses. We both had steaks for our main course and agreed they were the best...

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wi11h . 2020-11-04

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Went when it was the offer during the week and got scraps from the weekend. Been 2 this place around four times and gets worse everytime we go. No wonder your struggling its got nothing 2 do with covid your just not that good and...

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andyxangie . 2020-10-28

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Never been before and an impromptu visit with group of six. Booked 5 minutes before arrival but it was a Monday so no problem. Goof cv security. Staff very professional and food of good quality. A quality eating establishment. Well worth a visit.

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WKT02 . 2020-10-27

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First time to this lovely restaurant for a birthday celebration and will certainly be back. Amazing cocktails, fabulous friendly and welcoming staff, and outstanding food. Recommend the lobster and crab ravioli - the creator should be on Masterchef. Please support this lovely place. You will...

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TLouFranks . 2020-10-17

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Our sharing antipasti platter was OK but lacked balance. Too much meat compared to some tiny slithers of cheese and not enough of anything else to eat it with. At a cost of over £20 was very disappointing. Our main courses were brought to our...

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deborah s . 2020-10-12

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Stunning meal. Excellent service from Callum and AJ and the food was to die for. Really can not fault. Professional and friendly. We had late and fish cakes to start which were divine. Cannelloni and rigatoni for main. Callum was hilarious. So fun. Made our night.

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Tuckumbo11 . 2020-10-10

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If I could given no star I would . What can I say , appalling service., over priced food , small portions. I enjoy good quality food and I’m happy to pay for it , but this was truly appalling. One slice of dry brushetta , £9 !!!!! How dare they charge this ,? I paid £20 .99 for Frutti de mare , honestly it was a pile of shells with one or two strips of pasta thrown in !! Would never go again and would not recommend. My husband and I are professional people who eat out regularly, so for us to write such a a review , believe me we are being honest . A fool and there money are easily parted that is all I can say !!

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Squeek6 . 2020-10-03

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The restaurant is fully set up for Covid and all tables are spread out. We went on a Monday night but it was nearly at capacity (still felt half full due to the table configuration). My husband had the pate to start which was lovely however I think at £9.95 it was expensive for what you get - these prices are on par with a high end restaurant. Main course my husband had chicken with mash again it was lovely but the portion size for the price was high. I had the carbonara which was good and quite a decent size. We both had cheesecake for dessert which I would recommend (I had white chocolate cheesecake) again for £6.95 I thought it was expensive. I do think the advertising on the 50% off is misleading as it’s capped at £10 so effectively you are getting a starter free. I would go again but only if there was an offer on as £70 for a midweek dinner is expensive .

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charlied1987 . 2020-09-23

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Food was amazing. The best Italian I’ve ever experienced. Good service, friendly staff, nice setting. You can’t go wrong really.

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RoyalYachterG7257VD . 2020-09-13

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We booked a table for 4 ppl for 8.30. We arrived at 8.30. We waited until 9.15 to order drinks. We then proceeded to order 2 drinks each(let me remind you there was only 4 of us). We ordered food and then had to wait until 10.15 for starters. At no point did the staff apologise for the delay or even inform us there was a delay. We sent back our mains and then left. Totally unacceptable customer service. When I spoke to the manager he spoke over me and asked me to leave. Totally ruined our anniversary meal and will not go to the establishment again. I have eaten here on several occasions and have always enjoyed the service and food. Todays experience was unacceptable and could have been handled a lot differently. Such a shame for an establishment that is really needed in hull

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L8030SOemmaw . 2020-09-12

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Excellent menu that stands out having a varied non standard 'Italian Menu'. Yes there are some routine expectations, but there is a great range of exiting varied dishes not seen on many Italian restaurants.We were a party of four, that had full starters, mains and desert. There was not one average dish, everything was well presented, well cooked, full of tase and well portioned. It is a bit pricey, but if you want something special you have to pay for it.The staff were warm, friendly and helpful.

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newtonkmc . 2020-08-31

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We visit Hull probably 5 or 6 times a year for a break away from Home, and as a change decided to have a Saturday Luch time Italian. What a fantastic choice it was to eat at Al Porto, The restaurant is modern clean and welcoming,the waitress was brilliant,and the food was 2nd to none.Fantastic food, great wine, great service, and great surroundings.A cut above your normal italian with a pasta/pizza menu, delivering the better taste of an Italy Thanks for a fantastic Lunch.Derek and Clare xx

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d3reklb . 2020-08-29

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Having attended Al Porto on 26th August I can say that it’s the first time for many years that the starter, main and sweet were all first class. All courses were presented very nicely and the taste was superb. Usually when eating out you can say that one or in some cases two of the courses do not give you the feeling that it couldn’t have tasted any better. Will I go back? Definitely

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Peterr8186 . 2020-08-27

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The waiters are professional and welcoming,but the food is bland and over priced,I've just paid £95 for me and my wife, to he honest it's laughable, its clean, and a nice place,but the food lacks taste and wow 95 pound

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IQY88 . 2020-08-20

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hands down the best italian iv ever been too!! Fine dining at its best!! Staff are so friendly amd fun, it has such a homely feel!! Its the little touches like, free bread and water that add to the italian experience! We will 100% be returning!!

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Cherelle W . 2020-08-15

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(Staff are attentive but not overly) Food is fabulous Wine is delicious We’ve had a great night I highly recommend it

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georgialmw2911 . 2020-08-07

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A business colleague recommended this place It lived up to expectations on all fronts - food, wine, atmosphere, service. Highly recommended

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wilko123 . 2020-03-06

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Went with a friend for dinner. Thursday night so the place wasn't overcrowded.Starter: Pate for her Garlic and Cream Mussels for me.Both were delicious.Main: Cannelloni for me Seafood linguine for her. Again the meals were delicious. We had a bottle of rioca too full for dessert but we had coffee. Bill was arond 60 pounds staff were attentive and professional. A relaxed armosphere great food and wine. Will go again and would recommend the place.

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Steve W . 2020-03-05

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This is a proper Italian restaurant; not a pizzeria. Great setting on the harbour and comfortable surroundings. Service good, but the highlight is the excellent food. Good wine list.

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markbU9769HR . 2020-03-04

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We had a very nice meal here and found the staff really professional and helpful. There was rather a lot of garlic in everything for us but I am sure most people would not mind that.Would recommend a risotto dish as they are made to order and worth the money.

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MikeTHalifax . 2020-02-28

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This was our first vistit to Al porto, my husband and i like to eat out quite regularly but had never visited this restaurant. We were unable to celebrate on the 14th so decided to go on the Saturday, it seemed an ideal time to try somewhere new. This restaurant has very good reviews, it seemed the perfect choice. First impression was very good, an attractive warehouse, we wondered why we hadn't been before. We don't eat starters very often, we prefer a dessert, we are usually too full for three courses. We both ordered the fillet rossini which came with mashed potatoes, we ordered a side of broccoli to share. Having read previous reviews we knew that all meals are freshly cooked to order so expected to wait quite a while which wasn't a problem. I ordered my steak medium to well, my husband ordered medium. When the food arrived, first impression was how small both the portions of mashed potatoes and broccoli were. Both the mash and the broccoli were cold the steak hot, the sauce was served separately in individual jugs. We have both eaten fillet rossini on many occasions, never before have we had it served with such a small amount of sauce, at £28 for each steak we were both disappointed. Once i reached the middle of my steak i realised it was far from medium to well, i left the remaining steak. When the waiter asked if everything was ok i showed him my steak, telling him it wasn't cooked how i asked for it, he just took our plates and asked if we wanted starters, i think he meant desserts! We both ordered cheesecake for dessert, my husband said his salted caramel New York was very nice my cherry kirsch was rather bland. The bill was £95 which also included a glass of wine, 2 beers and 2 coffee's, average price for an Italian restaurant. At first i wondered why we hadn't ever been before, now i know, big disappointment! The restaurant wasn't busy a few people arrived without having a table already booked which wasn't a problem. We went hoping to find a new restaurant to visit on future occasions but sadly this won't be the case. Very disappointed first time customers Kerry and Martin.

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stuartn747 . 2020-02-16

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Valentines night but we were going concert. We didn't want the set menu and we were just about the leave when the waiter said he would go ask the chef if we could have food of the other menu. The food was lovely once again. Been here before travelling from Doncaster. Once again could not fault the stafff or the food we will be back al Porto well done

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ChrisC6420 . 2020-02-15

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Went here for dinner with friends,had a really enjoyable meal.food was excellent as was the wine.lovely surroundings and service was very efficient.

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barry p . 2020-02-12

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We Booked this restaurant for my wife's 60th birthday as the reviews were so good. What a mistake! We'd had a great afternoon with her family and friends. Then went here for an expensive classy meal. We had reserved a table for 6, delivered party balloons and a birthday cake ready for a surprise get together with her daughter and close friends. The restaurant looked lovely and the 6 of us sat down expecting a first class meal. The menu was quite simple and expensive, so we thought it must be good. We ordered drinks and food. After an hour there was still no sign of our starters! I went to the bar area as we couldn't get a waiters attention to complain and asked to see the manager. As we'd been waiting an hour I also asked for a round of drinks on the house as most of our bottle of wine had now gone! The manager never came, but the waitress begrudgingly took our order for more drinks. Shortly after the starters finally arrived. Starters finished we waited for our mains. 45 minutes later they finally arrived. It soon became apparent that the so called fresh pasta had been microwaved, (perhaps freshly cooked and left to go cold in the kitchen then re-warmed in the microwave would be my guess). This really was the last straw. So we all agreed we could not accept this and rejected it all and complained to the waitress and asked to see the manager again. She went back to the manager and returned saying he would give us some discount. I told her my wife's birthday celebration had been ruined and so we didn't want to pay anything. It was now 10pm and all we'd had was a starter. Well, finally the manager came over. I tried to tell him how my wife's night had been ruined by these event's, but he wouldn't even acknowledge me. He was so arrogant and unapologetic it was unbelievable. In the end he stormed off to the other side of the restaurant and shouted back at us to get out of his house! During this time two other tables also complained about the food and I believe also left. If a restaurant is busy and food is running late I'd expect an apology and assurance that the food was on its way. No one came near. Although we had party balloons on the table and had a cake delivered earlier not once did any staff mention or wish my wife a happy birthday. If I ask to see the manager I expect him to pay me the courtesy of coming over. We did not shout, we just tried to express our disappointment, but he neither listened or apologised. Shouting across the restaurant is totally unprofessional. I am not a complainer, but will complain about bad service and I will praise if I get good service. We felt very disappointed that our day had been spoilt by atrocious service, but more than that we felt insulted at this man's arrogance. He should have been apologetic for the bad service. Instead he caused a scene in front of all his customers. Total disgrace. Since looking at the admittedly relatively few bad reviews on Tripadvisor the day after it seems other people have had the same problem with this manager. I am 60 years old and been to many restaurants, but never experienced anything so bad and unprofessional.   This should have been a night to cherish as a memory instead it turned out to be a night we will try to forget! Steer clear.

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Eddie M . 2020-02-10

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Went with friends, their first visit, probably last! The service is so slow for both drinks and food, we had to ask twice for tap water. The portion sizes are small and therefore everything is very expensive. The goats cheese starter from the specials menu was very good, however, the melanzane was just slices of char grilled aubergine with a few tomatoes, nothing special and certainly not worth the money. Pasta portions were small and the scallop starter had 3 queen scallops.

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r0bert870 . 2020-02-03

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My review is almost identical to that of bairdo1972. I was incredibly disappointed and the whole experience cast a cloud over a well needed adult only weekend. I apologise if this review is lengthy. We were booked in for a table for two for 20.00 and promptly arrived at 19.50. On arrival we were advised that there was a ‘slight’ delay on food and shown to the bar. We were not in a rush so at this point was unconcerned. Following a 15minute wait we were furnished with some very pleasant drinks and found the bar staff and most of the waiting staff friendly and helpful. Unfortunately this was when things started to go downhill. Our food order was taken at 20.30, still in the bar, which was now busy and uncomfortable. My husband wanted fillet Rossini however we were informed that they had run out of fillets but were offered a T bone steak for the same price. I ordered a rib eye and we requested that both were cooked medium. I do not understand how any restaurant can run out of one of their main dishes at 20.30 on a Saturday evening. We were eventually taken to our table at 20.50 and our mixed antipasto starter arrived at 21.10. 70 minutes after our reservation time. At this point we asked to speak to the manager. Our steaks eventually arrived at 21.40 and were woefully undercooked so we sent them straight back despite the very miserable waitress saying that they were medium. There was no attempt at any presentation, just lumps of meet plonked on a plate. 5minutes later our steaks reappeared along with the very rude manger. His initial attitude was confrontational and rapidly descended to rude and aggressive. He accused us of being late, said 1 hour and 50 minutes was an acceptable time to wait, stated that the steaks are always cooked medium rare and we would never have been offered any other way for them to be cooked, he refused to speak to me at first, aiming everything towards my husband but when he did was in my face and threatening. At this point I said we weren’t paying for the steaks. He picked up the dishes and stomped off. My husband and I were very shocked at how a meal together had denigrated into something so unsettling so we left. I would strongly discourage anybody from coming here unless you enjoy waiting, badly cooked beef and lining the pockets of a rude little man.

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tracytI9667ZF . 2020-02-02

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Visited last night having been here once before. The welcome was lovely but it went downhill from there. My husband ordered steak tartare as a starter, it arrived minced, like a lump of packed minced beef instead of diced and it lacked favour, at £14 it should have been a lot better than it was. I went for calamari, it was probably one of the worst batches of calamari I've ever eaten, the batter was heavy and the calamari was tasteless. Our son opted for mussels from the specials board, nothing wrong with them at all but at £12 for the smallest portion we have ever been served I have to say we were disappointed. Mains were ok ...each of us opting for a pasta dish, nothing great but nothing too shabby either, main moan is small portions. We tried twice to order extra drinks, but the staff managed to evade eye contact and left us ignored. Would have said we wernt happy with meal but no one bothered to ask so I'll say it on here instead. "We were massively underwhelmed with the service and the portion sizes, and sadly wont be back".

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winkingbeaver . 2020-02-02

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Myself my wife and another couple arrived at Al Porto for an evening meal on Saturday night. We have eaten here on 4 other occasions and the food has been delicious every time. After been greeted by the friendly staff we was led to the bar area where we ordered drinks and had a chance to look at the menu. The menu has changed since our last visit and the steaks are now charged per 100g. We ordered our starters and main courses and a short while after we was taken through to our table. The restaurant was quite busy with a great atmosphere. I had ordered the T-bone steak and it was delicious, cooked perfectly to my liking and presented well. Thanks for a great event and we will be back again soon.

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bondai64 . 2020-02-02

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Where do i start with my review of this restaurant.

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bairdo1972 . 2020-02-02

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After a year since our last visit we thought we would experiance Al Porto again. The last time the food was amazing and this time Al Porto didnt disappoint either. Great bar/cocktail lounge area and mouth watering food! One of the finest Italian Restaurants in Hull/East Yorks.

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Peter C . 2020-02-02

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